为航班取消的乘客重新选择航线——民航英语之三十五
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.75pt; TEXT-ALIGN: center" align=center><STRONG style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="FONT-SIZE: 16pt"><FONT face="Times New Roman">Rerouting a Passenger Due to Flight Cancellation<?XML:NAMESPACE PREFIX = O /><O:P></O:P></FONT></SPAN></STRONG></P><P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><FONT face="Times New Roman">A:<SPAN style="mso-spacerun: yes"> </SPAN>I'</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><FONT face="Times New Roman">m afraid</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">，</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><FONT face="Times New Roman">Mr. Wang</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">，</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><FONT face="Times New Roman">that Flight MU<?XML:NAMESPACE PREFIX = ST1 /><ST1:CHMETCNV w:st="on" tcsc="0" numbertype="1" negative="False" hasspace="False" sourcevalue="27" unitname="l">27l</ST1:CHMETCNV> to Tokyo has been cancelled due to technical trouble</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><FONT face="Times New Roman">Our reservation section has been trying to contact you</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">，</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><FONT face="Times New Roman">but we were unable to reach you at the number you gave us</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 28pt; TEXT-INDENT: -28pt; mso-char-indent-count: -2.0"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">P:<SPAN style="mso-spacerun: yes"> </SPAN>I'</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">m sorry I’ve been out of town the last couple of days and just came back</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">Then what are you going to do with my flight?<O:P></O:P></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 28pt; TEXT-INDENT: -28pt; mso-char-indent-count: -2.0"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">A:<SPAN style="mso-spacerun: yes"> </SPAN>I can rebook you on the same flight tomorrow</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">Of course</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">，</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">we</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">’</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">11 put you up free at the airport hotel tonight</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 28pt; TEXT-INDENT: -28pt; mso-char-indent-count: -2.0"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">P:<SPAN style="mso-spacerun: yes"> </SPAN>Isn’t there any earlier flight? I must arrive in Tokyo for a business talk today</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 28pt; TEXT-INDENT: -28pt; mso-char-indent-count: -2.0"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">A:<SPAN style="mso-spacerun: yes"> </SPAN>There is the Japan Airlines flight 792 today that leaves at 2</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">10p</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">m</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">and arrives in Tokyo at 6</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">00 p</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">m</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">P:<SPAN style="mso-spacerun: yes"> </SPAN>Good</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">I</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">’</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">ll take this flight</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">A:<SPAN style="mso-spacerun: yes"> </SPAN>Let me check the seats on the flight</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 28.05pt; mso-para-margin-left: 2.67gd"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">I can confirm the seat on this flight for you</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">Could you let me have your ticket, please?I’11 endorse your ticket to Japan Airlines and change the reservation details on your ticket</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 28pt; mso-char-indent-count: 2.0"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">…</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 21pt; TEXT-INDENT: 0.7pt; mso-char-indent-count: .05; mso-para-margin-left: 2.0gd"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">Here is your ticket</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">Mr. Wang</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><FONT face="Times New Roman">We are sorry about the cancellation and hope that we will serve you next time</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">．</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P><FONT face="Times New Roman"> </FONT></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; COLOR: red; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">译文：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: red"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 21.75pt; TEXT-ALIGN: center" align=center><STRONG style="mso-bidi-font-weight: normal"><SPAN style="FONT-SIZE: 16pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">为航班取消的乘客重新选择航线</SPAN></STRONG><STRONG style="mso-bidi-font-weight: normal"><SPAN lang=EN-US style="FONT-SIZE: 16pt"><O:P></O:P></SPAN></STRONG></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 63pt; TEXT-INDENT: -63pt; mso-char-indent-count: -4.5"><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">服务台：</SPAN><SPAN style="FONT-SIZE: 14pt; COLOR: black"><FONT face="Times New Roman"> </FONT></SPAN><ST1:PERSONNAME w:st="on" productid="王"><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">王</SPAN></ST1:PERSONNAME><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">先生，恐怕飞往东京的</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><FONT face="Times New Roman">MU<ST1:CHMETCNV w:st="on" tcsc="0" numbertype="1" negative="False" hasspace="False" sourcevalue="27" unitname="l">27l</ST1:CHMETCNV></FONT></SPAN><SPAN style="FONT-SIZE: 14pt; COLOR: black; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">次航班已经因为技术问题被取消了。我们预定部门已经尽量与您联系，但是我们无法通过您留下的号码联系到您。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; COLOR: black"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 63pt; TEXT-INDENT: -63pt; mso-char-indent-count: -4.5"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">乘客：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><SPAN style="mso-spacerun: yes"><FONT face="Times New Roman"> </FONT></SPAN></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">很抱歉，最近一段时间我出城了，刚回来。那你们打算怎么处理我的航班？</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 70pt; TEXT-INDENT: -70pt; mso-char-indent-count: -5.0"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">服务台：</SPAN><SPAN style="FONT-SIZE: 14pt"><FONT face="Times New Roman"> </FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我可以重新为您预定明天相同的航班。当然，今晚我们将在机场宾馆为你提供免费住宿。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 56pt; TEXT-INDENT: -56pt; mso-char-indent-count: -4.0"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">乘客： </SPAN><SPAN style="FONT-SIZE: 14pt">有没有更早一点的航班？我今天必须抵达东京参加一个商业谈判。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 56pt; TEXT-INDENT: -56pt; mso-char-indent-count: -4.0"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">服务台：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><SPAN style="mso-spacerun: yes"><FONT face="Times New Roman"> </FONT></SPAN></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">日本航空公司的792次航班将在今天下午2点起飞，</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt 56pt; TEXT-INDENT: -56pt; mso-char-indent-count: -4.0"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'"> 于下午6点</SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">抵达东京。</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">乘客：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><SPAN style="mso-spacerun: yes"><FONT face="Times New Roman"> </FONT></SPAN></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">好的，我就乘这个航班。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><O:P></O:P></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">服务台：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt"><SPAN style="mso-spacerun: yes"><FONT face="Times New Roman"> </FONT></SPAN></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">让我查查这次航班的座位情况。<SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 宋体; mso-ascii-font-family: 'Times New Roman'; mso-hansi-font-family: 'Times New Roman'">我可以为您在这个航班上预定座位。请把您的客票给我好吗？我在你客票的背后转签日本航空公司，并更改您客票上的预定信息。这是您的客票。王先生，对于航班取消，我们深表歉意，希望下一次能再为您服务。</SPAN></SPAN></P>
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