客票遗失一般规定
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312">旅客遗失客票，应以书面形式申请挂失。除有特殊规定外，在客票有效期内，均可办理申请挂失手续；但申请挂失前，客票如已被冒用或冒退，我公司不承担责任。<SPAN lang=EN-US><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">办理客票遗失手续的地点：航直属售票处、合办售票处（无直属售票处地区）、幸运国旅。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">旅客申请挂失客票应向售票处提供书面申请、原客票的出票人联或复印件，继续乘坐该航班或后续航班的旅客还须提供重购客票及其乘机联复印件由工作人员在订座记录中以</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; mso-fareast-font-family: 楷体_GB2312"><FONT face="Times New Roman">RMK</FONT></SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体"> </SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">格式注明客票遗失，格式为</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; mso-fareast-font-family: 楷体_GB2312"><FONT face="Times New Roman">RMK</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">：</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; mso-fareast-font-family: 楷体_GB2312"><FONT face="Times New Roman">TKT***** LOST</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">（<SPAN lang=EN-US> *****</SPAN>为遗失客票票号），再由旅客、工作人员共同完成《遗失客票退款申请书》的填制。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312"><o:p></o:p></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">旅客如要求继续乘坐该航班或后续航班须重新购票<SPAN lang=EN-US>(</SPAN>重购客票的“票价计算栏”加注“客票遗失重新购票”<SPAN lang=EN-US>)</SPAN>，如放弃旅行按自愿退票处理。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">客票有效期满后的第<SPAN lang=EN-US>1</SPAN>个月<SPAN lang=EN-US>- </SPAN>第<SPAN lang=EN-US>4</SPAN>个月内经查实客票未被冒用、冒退可办理退票手续：重新购票的旅客可凭《遗失客票退款申请书》办理遗失客票的退票手续，按票面价退款，不收取退票手续费及工本费；放弃旅行的旅客在扣除自愿退票手续费后退款。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR></TBODY></TABLE>
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