非自愿变更
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">非自愿变更舱位等级按下列规定办理：<SPAN lang=EN-US><?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">由于下列原因之一： <SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">取消旅客已订妥座位的航班；<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">取消的航班约定经停地点中含有旅客的出发地点、目的地点或中途分程地点；<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">未能在合理的时间内按照班期时刻进行飞行；<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">造成旅客已订妥座位的航班衔接错失；</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312"><o:p></o:p></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">更换了旅客的舱位等级；<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">未能提供事先已定妥的座位。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312"><o:p></o:p></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">航可在航班有可利用座位的条件下：<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">为旅客安排有可利用座位的航后续航班； <SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">征得旅客及有关承运人的同意后，办理签转手续；</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312"><o:p></o:p></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">变更原来客票列明的航程，安排航或其他承运人的航班将旅客运达目的地或中途分程地点，票款、逾重行李费和其他服务费用的差额多退少不补。</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312"><o:p></o:p></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">非自愿变更舱位等级按下列规定办理： <SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">由于航原因，旅客的舱位等级从头等舱降至经济舱，称之为非自愿降低座位等级。客票作非自愿退票处理，开具《航空有限责任公司退票、误机、变更收费单》，更改原订座记录的舱位等级，重新填开客票（不收工本费），将票款差额退还旅客，旅客仍可享受原适用乘机联上舱位等级的免费行李额。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">票款差额的计算方法为：降舱退款<SPAN lang=EN-US>=</SPAN>原客票票面价<SPAN lang=EN-US>-</SPAN>旅客乘机之日适用的相应航段的</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; mso-fareast-font-family: 楷体_GB2312"><FONT face="Times New Roman">Y</FONT></SPAN><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">票价。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">办理舱位变更手续的地点为：航及海航直属售票处、机场补票柜台</SPAN><SPAN lang=EN-US style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312"><o:p></o:p></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">由于航原因，旅客的舱位等级从经济舱提升至头等舱，称之为非自愿提升座位等级。客票的适用乘机联可不做任何更改，不需重新购票，票价差额不补，在办理乘机手续时发给旅客已提升的舱位等级的登机牌。旅客按原适用乘机联上的舱位等级享受免费行李额和餐食。<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN style="FONT-SIZE: 14pt; FONT-FAMILY: 楷体_GB2312; mso-hansi-font-family: 宋体">办理舱位变更手续的地点为：机场补票柜台<SPAN lang=EN-US><o:p></o:p></SPAN></SPAN></P></TD></TR></TBODY></TABLE>
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