2010年1—6月份航空运输消费者投诉情况通报
<span class="Apple-style-span" style="font-family: 宋体, arial; line-height: normal; font-size: 10px; color: rgb(102, 102, 102); -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; ">2010-08-11 中国民用航空局网站</span><div><span class="Apple-style-span" style="font-family: 宋体, arial; line-height: normal; font-size: 10px; color: rgb(102, 102, 102); -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; "><br></span></div><div><span class="Apple-style-span" style="font-family: 宋体, arial; line-height: normal; font-size: 10px; color: rgb(102, 102, 102); -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; "><span class="Apple-style-span" style="color: rgb(0, 0, 0); -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 11.6667px; line-height: 19px; "><p align="left" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 2010年1-6月民航局运输司、各地区管理局、民航局消费者事务中心和中国航空运输协会共受理消费者投诉617件，其中有效投诉110件，无效投诉507件。110件有效投诉中，国内航空公司投诉81件，国外航空公司投诉1件，机场投诉5件，航空运输销售代理企业23件。</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> <strong>一、对航空公司的投诉情况</strong></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 1、国内航空公司投诉类型及比例</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 2010年1-6月发生国内航空公司的投诉494件，有效投诉81件。其中，行李运输31件，占38.27%；航班问题28件，占34.57%；预定、票务与登机7件，占8.64%；旅客服务6件，占7.41%；超售5件，占6.17%；综合类问题2件，占2.46%；退票、退款的投诉各1件、各占1.23%。</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><table collapse="" cellspacing="0" cellpadding="5" width="540" align="center" border="1" style="font-family: 宋体, arial; font-size: 12px; "><tbody><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>序号</strong></p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉类型</strong></p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉件数</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>比例（%）</strong></p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">行李运输</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">31</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">38.27</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">航班问题</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">28</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">34.57</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">3</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">预定、票务与登机</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">7</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">8.64</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">4</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">旅客服务</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">7.41</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">5</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">超售</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">5</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6.17</p></td></tr><tr><td rowspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6</p></td><td rowspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">综合</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">货运延误</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td rowspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2</p></td><td rowspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2.47</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">常旅客服务</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">7</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">退款</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1.23</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">8</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">退票</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1.23</p></td></tr><tr><td colspan="3" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">合计</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">81</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">100</p></td></tr></tbody></table><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><img src="http://pic.carnoc.com/news/100811/10081109234717.jpg"></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 2、国内航空公司的投诉率统计</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 2010年1-6月25家航空公司中有13家航空公司发生了有效投诉，航空公司平均投诉率为万分之零点零零六。</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><table collapse="" cellspacing="0" cellpadding="5" width="540" align="center" border="1" style="font-family: 宋体, arial; font-size: 12px; "><tbody><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>序号</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>单位</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉件数</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>旅客运输量（万人次）</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉率（万分）</strong></p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">成都航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">67.34</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.015</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">春秋航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">3</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">261.24</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.011</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">3</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">中国国际航空股份有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">22</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2209.04</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.010</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">4</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">云南祥鹏航空有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">133.98</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.007</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">5</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">中国南方航空股份有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">21</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2891.66</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.007</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">北京首都航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">151.34</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.007</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">7</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">中国东方航空股份有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">15</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2358.28</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.006</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">8</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">深圳航空有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">5</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">818.39</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.006</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">9</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">四川航空股份有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">3</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">493</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.006</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">10</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">上海航空股份有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">3</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">553.86</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.005</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">11</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">海南航空股份有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">4</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">917.44</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.004</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">12</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">山东航空股份有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">351.1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.003</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">13</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">厦门航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">640.35</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.002</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">14</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">天津航空有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">176.92</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">15</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">上海吉祥航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">168.26</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">16</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">中国联合航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">98.56</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">17</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">西部航空有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">79.78</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">18</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">重庆航空有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">71.11</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">19</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">昆明航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">48.09</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">20</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">奥凯航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">45.64</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">21</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">大新华航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">33.56</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">22</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">河南航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">31.81</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">23</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">华夏航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">17.38</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">24</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">东北航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">8.48</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">25</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">幸福航空有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6.05</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0</p></td></tr><tr><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">合计</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">81</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">12632.68</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">0.006</p></td></tr></tbody></table><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><img src="http://pic.carnoc.com/news/100811/10081109245960.jpg"></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 3、国外航空公司的投诉统计</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 2010年1-6月国外航空公司投诉1件，有效投诉1件。</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><table collapse="" cellspacing="0" cellpadding="5" width="540" align="center" border="1" style="font-family: 宋体, arial; font-size: 12px; "><tbody><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>序号</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>航空公司名称</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉件数</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉类型</strong></p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">新加坡航空公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">行李运输/丢失</p></td></tr><tr><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">合计</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td></tr></tbody></table><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong> 二、对机场的投诉情况</strong></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 2010年1-6月发生机场投诉65件，有效投诉5件。</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><table collapse="" cellspacing="0" cellpadding="5" width="540" align="center" border="1" style="font-family: 宋体, arial; font-size: 12px; "><tbody><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>序号</strong></p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉类型</strong></p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉件数</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>比例（%）</strong></p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">行李运输</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">31</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">38.27</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">航班问题</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">28</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">34.57</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">3</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">预定、票务与登机</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">7</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">8.64</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">4</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">旅客服务</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">7.41</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">5</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">超售</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">5</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6.17</p></td></tr><tr><td rowspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6</p></td><td rowspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">综合</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">货运延误</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td rowspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2</p></td><td rowspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2.47</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">常旅客服务</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">7</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">退款</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1.23</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">8</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">退票</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1.23</p></td></tr><tr><td colspan="3" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">合计</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">81</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">100</p></td></tr></tbody></table><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong> 三、对航空运输销售代理企业的投诉情况</strong></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 2010年1-6月发生航空运输销售代理企业投诉57件，有效投诉23件，其中售票服务12件、改签退票服务7件、售后服务4件，涉及销售代理企业23家。</p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><table collapse="" cellspacing="0" cellpadding="5" width="540" align="center" border="1" style="font-family: 宋体, arial; font-size: 12px; "><tbody><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>序号</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>航空运输销售代理企业名称</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉件数</strong></p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong>投诉类型</strong></p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">云南盛世物流集团有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">2</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">银川阳光航空服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">3</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">沈阳中山航空服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">4</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">河南天健航空运输服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">签改退票</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">5</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">哈尔滨世纪吉祥航空服务公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">签改退票</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">6</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">德阳市正点航空服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售后服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">7</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">黑龙江华商旅游咨询服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售后服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">8</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">广州三合商旅服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">9</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">重庆西南航空飞天公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">10</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">黑龙江空港航空地面服务有限公司绥芬河天路售票处</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">11</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">山西三洋航空售票有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售后服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">12</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">兰州安翔航空服务有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售后服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">13</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">烟台东圣航空服务有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">14</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">济南凌云航空服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">15</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">昆明光荣航空票务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">16</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">成都佳熹票务代理有限责任公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">17</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">潞西市芒市望云商贸有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">签改退票</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">18</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">大连澜航商旅服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">签改退票</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">19</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">晋宏经贸发展有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">20</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">广州白云航空有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">售票服务</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">21</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">上海衡泰旅游咨询服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">签改退票</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">22</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">上海金燕旅航商务航空服务有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">签改退票</p></td></tr><tr><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">23</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">广州龙润旅行社有限公司</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">1</p></td><td style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">签改退票</p></td></tr><tr><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">合计</p></td><td colspan="2" style="font-family: 宋体, arial; font-size: 12px; font-weight: normal; "><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; ">23</p></td></tr></tbody></table><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "></p><p align="center" style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><img src="http://pic.carnoc.com/news/100811/10081109282549.jpg"></p><p style="line-height: 18px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p></span></span></div>
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