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Airbus A330-303 VH-QPA In-flight upset October 2008

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<P>ATSB TRANSPORT SAFETY REPORT<BR>Aviation Occurrence Investigation AO-2008-070<BR>Interim Factual<BR>In-flight upset<BR>154 km west of Learmonth, WA<BR>7 October 2008<BR>VH-QPA<BR>Airbus A330-303</P>
<P>- i -<BR>ATSB TRANSPORT SAFETY REPORT<BR>Aviation Occurrence Investigation<BR>AO-2008-070<BR>Interim Factual<BR>In-flight upset<BR>154 km west of Learmonth, WA<BR>7 October 2008<BR>VH-QPA<BR>Airbus A330-303<BR>Released in accordance with section 25 of the Transport Safety Investigation Act 2003<BR>- ii -<BR>Published by: Australian Transport Safety Bureau<BR>Postal address: PO Box 967, Civic Square ACT 2608<BR>Office location: 62 Northbourne Ave, Canberra City, Australian Capital Territory<BR>Telephone: 1800 020 616; from overseas + 61 2 6257 4150<BR>Accident and incident notification: 1800 011 034 (24 hours)<BR>Facsimile: 02 6247 3117; from overseas + 61 2 6247 3117<BR>E-mail: atsbinfo@atsb.gov.au<BR>Internet: www.atsb.gov.au<BR>&copy; Commonwealth of Australia 2009.<BR>This work is copyright. In the interests of enhancing the value of the information contained in this<BR>publication you may copy, download, display, print, reproduce and distribute this material in<BR>unaltered form (retaining this notice). However, copyright in the material obtained from other<BR>agencies, private individuals or organisations, belongs to those agencies, individuals or<BR>organisations. Where you want to use their material you will need to contact them directly.<BR>Subject to the provisions of the Copyright Act 1968, you must not make any other use of the<BR>material in this publication unless you have the permission of the Australian Transport Safety<BR>Bureau.<BR>Please direct requests for further information or authorisation to:<BR>Commonwealth Copyright Administration, Copyright Law Branch<BR>Attorney-General’s Department, Robert Garran Offices, National Circuit, Barton ACT 2600<BR>www.ag.gov.au/cca<BR>ISBN and formal report title: see ‘Document retrieval information’ on page i.<BR>- iii -<BR>CONTENTS<BR>THE AUSTRALIAN TRANSPORT SAFETY BUREAU ................................ vii<BR>ABBREVIATIONS.............................................................................................. viii<BR>FACTUAL INFORMATION ................................................................................ 1<BR>History of the flight........................................................................................... 1<BR>Injuries to persons............................................................................................. 4<BR>Damage to the aircraft....................................................................................... 5<BR>Personnel information....................................................................................... 7<BR>Aircraft information .......................................................................................... 7<BR>General information.............................................................................. 7<BR>Flight control system ............................................................................ 8<BR>Air data and inertial reference system .................................................. 9<BR>Meteorological information ............................................................................ 13<BR>Flight recorders ............................................................................................... 14<BR>Overview ............................................................................................ 14<BR>Recording system operation ............................................................... 14<BR>Recorder recovery .............................................................................. 15<BR>Results ................................................................................................ 15<BR>Sequence of events ............................................................................. 16<BR>FDR information related to ADIRUs ................................................. 17<BR>Aircraft examination ....................................................................................... 20<BR>Structural examination........................................................................ 20<BR>Cargo hold inspection......................................................................... 20<BR>Wiring examinations .......................................................................... 21<BR>Central maintenance system ............................................................... 21<BR>Data downloads from aircraft systems ............................................... 22<BR>System testing..................................................................................... 23<BR>Flight control primary computers (PRIMs) ........................................ 24<BR>Probe heat computer ........................................................................... 24<BR>Angle of attack sensor ........................................................................ 24<BR>ADIRU testing ................................................................................................ 24<BR>ADIRU test plan ................................................................................. 25<BR>Participants ......................................................................................... 25<BR>ADIRU test schedule.......................................................................... 25<BR>Completed ADIRU tests..................................................................... 25<BR>ADIRU test results ............................................................................. 26<BR>- iv -<BR>Review of PRIM monitoring functions........................................................... 27<BR>Review of PRIM angle of attack processing................................................... 28<BR>Other ADIRU-related occurrences.................................................................. 31<BR>ADIRU reliability............................................................................... 31<BR>ADIRU failures affecting flight controls............................................ 31<BR>VH-QPA, 12 September 2006............................................................ 31<BR>VH-QPG, 27 December 2008............................................................. 33<BR>Search for similar events .................................................................... 34<BR>VH-EBC, 7 February 2008................................................................. 35<BR>Electromagnetic interference .......................................................................... 35<BR>General information............................................................................ 35<BR>Electromagnetic compatibility standards............................................ 36<BR>Potential sources of EMI in the geographical area ............................. 37<BR>Cabin safety .................................................................................................... 38<BR>Passenger seating disposition ............................................................. 38<BR>Passenger questionnaire...................................................................... 39<BR>Passenger description of first in-flight upset ...................................... 39<BR>General injury information ................................................................. 39<BR>Seated passengers ............................................................................... 40<BR>Non-seated passengers........................................................................ 40<BR>Crew member injury details ............................................................... 41<BR>Passenger seatbelts ............................................................................. 41<BR>ONGOING INVESTIGATION ACTIVITIES .................................................. 43<BR>Air data inertial reference units....................................................................... 43<BR>Flight control system....................................................................................... 43<BR>Electronic centralized aircraft monitor (ECAM) ............................................ 43<BR>Cabin safety .................................................................................................... 44<BR>Flight recorders ............................................................................................... 44<BR>Other activities................................................................................................ 44<BR>SAFETY ACTION ............................................................................................... 45<BR>Aircraft manufacturer...................................................................................... 45<BR>Operational procedures....................................................................... 45<BR>Flight control system .......................................................................... 46<BR>Aircraft operator ............................................................................................. 46<BR>Seatbelt reminders........................................................................................... 46<BR>APPENDIX A: ELECTRONIC INSTRUMENT SYSTEM............................. 47<BR>Failure mode classifications ............................................................... 47<BR>- v -<BR>Electronic centralized aircraft monitor (ECAM)................................ 48<BR>Primary flight displays ....................................................................... 48<BR>APPENDIX B: FLIGHT DATA RECORDER PLOTS.................................... 49<BR>- vi -<BR>DOCUMENT RETRIEVAL INFORMATION<BR>Report No.<BR>AO-2008-070<BR>Publication date<BR>6 March 2009<BR>No. of pages<BR>53<BR>ISBN<BR>097-1-921602-20-7<BR>Publication title<BR>In-flight upset, 154 km west of Learmonth, WA, 7 October 2008, VH-QPA, Airbus A330-303<BR>Prepared by<BR>Australian Transport Safety Bureau<BR>PO Box 967, Civic Square ACT 2608 Australia<BR>www.atsb.gov.au<BR>Reference No.<BR>Mar2009/INFRA-08418<BR>Acknowledgements<BR>Figure 4, Figure 9, Figure 10 and diagrams included in Appendix A by permission of Airbus.<BR>Abstract<BR>At 0932 local time (0132 UTC) on 7 October 2008, an Airbus A330-303 aircraft, registered VHQPA,<BR>departed Singapore on a scheduled passenger transport service to Perth, Australia. On board<BR>the aircraft (operating as flight number QF72) were 303 passengers, nine cabin crew and three<BR>flight crew. At 1240:28, while the aircraft was cruising at 37,000 ft, the autopilot disconnected.<BR>From about the same time there were various aircraft system failure indications. At 1242:27,<BR>while the crew was evaluating the situation, the aircraft abruptly pitched nose-down. The aircraft<BR>reached a maximum pitch angle of about 8.4 degrees nose-down, and descended 650 ft during the<BR>event. After returning the aircraft to 37,000 ft, the crew commenced actions to deal with multiple<BR>failure messages. At 1245:08, the aircraft commenced a second uncommanded pitch-down event.<BR>The aircraft reached a maximum pitch angle of about 3.5 degrees nose-down, and descended<BR>about 400 ft during this second event.<BR>At 1249, the crew made a PAN urgency broadcast to air traffic control, and requested a clearance<BR>to divert to and track direct to Learmonth. At 1254, after receiving advice from the cabin of<BR>several serious injuries, the crew declared a MAYDAY. The aircraft subsequently landed at<BR>Learmonth at 1350.<BR>One flight attendant and 11 passengers were seriously injured and many others experienced less<BR>serious injuries. Most of the injuries involved passengers who were seated without their seatbelts<BR>fastened or were standing. As there were serious injuries, the occurrence constituted an accident.<BR>The investigation to date has identified two significant safety factors related to the pitch-down<BR>movements. Firstly, immediately prior to the autopilot disconnect, one of the air data inertial<BR>reference units (ADIRUs) started providing erroneous data (spikes) on many parameters to other<BR>aircraft systems. The other two ADIRUs continued to function correctly. Secondly, some of the<BR>spikes in angle of attack data were not filtered by the flight control computers, and the computers<BR>subsequently commanded the pitch-down movements.<BR>Two other occurrences have been identified involving similar anomalous ADIRU behaviour, but<BR>in neither case was there an in-flight upset.<BR>The investigation is continuing.<BR>- vii -<BR>THE AUSTRALIAN TRANSPORT SAFETY BUREAU<BR>The Australian Transport Safety Bureau (ATSB) is an operationally independent<BR>multi-modal bureau within the Australian Government Department of<BR>Infrastructure, Transport, Regional Development and Local Government. ATSB<BR>investigations are independent of regulatory, operator or other external<BR>organisations.<BR>The ATSB is responsible for investigating accidents and other transport safety<BR>matters involving civil aviation, marine and rail operations in Australia that fall<BR>within Commonwealth jurisdiction, as well as participating in overseas<BR>investigations involving Australian registered aircraft and ships. A primary concern<BR>is the safety of commercial transport, with particular regard to fare-paying<BR>passenger operations.<BR>The ATSB performs its functions in accordance with the provisions of the<BR>Transport Safety Investigation Act 2003 and Regulations and, where applicable,<BR>relevant international agreements.<BR>Purpose of safety investigations<BR>The object of a safety investigation is to enhance safety. To reduce safety-related<BR>risk, ATSB investigations determine and communicate the safety factors related to<BR>the transport safety matter being investigated.<BR>It is not the object of an investigation to determine blame or liability. However, an<BR>investigation report must include factual material of sufficient weight to support the<BR>analysis and findings. At all times the ATSB endeavours to balance the use of<BR>material that could imply adverse comment with the need to properly explain what<BR>happened, and why, in a fair and unbiased manner.<BR>Developing safety action<BR>Central to the ATSB’s investigation of transport safety matters is the early<BR>identification of safety issues in the transport environment. The ATSB prefers to<BR>encourage the relevant organisation(s) to proactively initiate safety action rather<BR>than release formal recommendations. However, depending on the level of risk<BR>associated with a safety issue and the extent of corrective action undertaken by the<BR>relevant organisation, a recommendation may be issued either during or at the end<BR>of an investigation.<BR>The ATSB has decided that when safety recommendations are issued, they will<BR>focus on clearly describing the safety issue of concern, rather than providing<BR>instructions or opinions on the method of corrective action. As with equivalent<BR>overseas organisations, the ATSB has no power to implement its recommendations.<BR>It is a matter for the body to which an ATSB recommendation is directed (for<BR>example the relevant regulator in consultation with industry) to assess the costs and<BR>benefits of any particular means of addressing a safety issue.<BR>About ATSB investigation reports: How investigation reports are organised and<BR>definitions of terms used in ATSB reports, such as safety factor, contributing safety<BR>factor and safety issue, are provided on the ATSB web site www.atsb.gov.au.<BR>- viii -<BR>ABBREVIATIONS<BR>ACARS Aircraft communications, addressing and reporting system<BR>ADIRS Air data and inertial reference system<BR>ADIRU Air data inertial reference unit<BR>ADR Air data reference<BR>AIRMAN AIRcraft Maintenance ANalysis database<BR>AOA Angle of attack<BR>AP Autopilot<BR>ATSB Australian Transport Safety Bureau<BR>BEA Bureau d’Enquêtes et d’Analyses pour la sécurité de l’aviation<BR>civile (France, Bureau of Investigations and Analysis for the Safety<BR>of Civil Aviation)<BR>BITE Built-in test equipment<BR>CASA Civil Aviation Safety Authority<BR>CMC Central maintenance computer<BR>CMS Central maintenance system<BR>CVR Cockpit voice recorder<BR>EASA European Aviation Safety Agency<BR>ECAM Electronic centralized aircraft monitor<BR>EMI Electromagnetic interference<BR>FAA Federal Aviation Administration (US)<BR>FCPC Flight control primary computer (also known as PRIM)<BR>FCSC Flight control secondary computer (also known as SEC)<BR>FDR Flight data recorder<BR>FL Flight level<BR>FMGEC Flight management guidance envelope computer<BR>GPS Global positioning system<BR>HF High frequency<BR>IR Inertial reference<BR>ICAO International Civil Aviation Organization<BR>NTSB National Transportation Safety Board (US)<BR>OEB Operations engineering bulletin<BR>- ix -<BR>PED Personal electronic device<BR>PFD Primary flight display<BR>PFR Post flight report<BR>PRIM Common name for flight control primary computer (FCPC)<BR>QAR Quick access recorder<BR>SEC Common name for flight control secondary computer (FCSC)<BR>UTC Universal time, coordinated<BR>VLF Very low frequency<BR>- x -<BR>- 1 -<BR>FACTUAL INFORMATION<BR>This interim report provides a summary of factual information that has been<BR>derived from the continuing investigation of the subject occurrence – building upon<BR>the information presented in the preliminary report (ISBN 978-1-921490-84-2). As<BR>the investigation is ongoing, readers are cautioned that there is the possibility that<BR>new evidence may become available that alters the circumstances as depicted in the<BR>report.<BR>History of the flight<BR>At 0932 local time (0132 UTC1) on 7 October 2008, an Airbus A330-303 aircraft,<BR>registered VH-QPA, departed Singapore on a scheduled passenger transport service<BR>to Perth, Australia. On board the aircraft (operating as flight number QF72) were<BR>303 passengers, nine cabin crew and three flight crew2 (captain, first officer and<BR>second officer). The captain was the handling pilot for the flight.<BR>The flight crew reported that the departure and climb-out from Singapore proceeded<BR>normally. By 1001, the aircraft was cruising at 37,000 ft (flight level 370) in<BR>automatic flight mode with the autopilot number 1 and autothrust systems engaged.<BR>The flight crew reported that the weather was fine and clear and there had been no<BR>turbulence during the flight. At about 1239, the first officer left the flight deck for a<BR>scheduled rest break. The second officer then occupied the right control seat.<BR>At 1240:28, the autopilot disengaged. The crew reported that there was an<BR>associated ECAM3 warning message (AUTO FLT AP OFF) and that they also<BR>started receiving master caution chimes. The captain took manual control of the<BR>aircraft using the sidestick. He reported that he attempted to engage autopilot 2 and<BR>then autopilot 1, but neither action was successful.4 The flight data recorder (FDR)<BR>showed that, during this period, the aircraft’s altitude increased to 37,200 ft before<BR>returning to the assigned level.<BR>The crew reported that they cleared the AUTO FLT message from the ECAM. They<BR>then received a NAV IR1 FAULT message on the ECAM.5 The crew were also<BR>receiving aural stall warning indications at this time, and the airspeed and altitude<BR>1 UTC: Universal time, coordinated (previously Greenwich Mean Time or GMT). Local time in<BR>both Singapore and Western Australia was UTC plus 8 hours.<BR>2 The A330 was designed to be operated by two pilots (captain and first officer). Depending on the<BR>length of the sectors on a trip, second officers were carried to relieve the captain and first officer<BR>during long sectors. On this day, the flight crew were rostered to operate the Singapore-Perth<BR>flight and then a Perth-Singapore flight. Second officers do not normally occupy either of the<BR>control seats during landing or takeoff.<BR>3 ECAM: Electronic centralized aircraft monitor (see Appendix A).<BR>4 The flight data recorder shows that autopilot 2 did engage for 16 seconds. The recorder also<BR>indicated that the disconnection was initiated by the crew. The captain could not recall receiving<BR>any indication that autopilot 2 had engaged.<BR>5 NAV: navigation systems. IR: inertial reference part of the air data inertial reference unit<BR>(ADIRU) (see Aircraft information).<BR>- 2 -<BR>indications on the captain’s primary flight display (PFD) were also fluctuating.<BR>Given the situation, the captain asked the second officer to call the first officer back<BR>to the flight deck.<BR>At 1242:27, while the second officer was using the cabin interphone to ask a flight<BR>attendant to send the first officer back to the flight deck, the aircraft abruptly<BR>pitched nose-down. The captain reported that he applied back pressure on his<BR>sidestick to arrest the pitch-down movement. He said that initially this action<BR>seemed to have no effect, but then the aircraft responded to his control input and he<BR>commenced recovery to the assigned altitude. The aircraft reached a maximum<BR>pitch angle of about 8.4 degrees nose-down during the event, and a maximum g<BR>loading of -0.80 g6 was recorded. The aircraft descended 650 ft during the event.<BR>The flight crew described the pitch-down movement as very abrupt, but smooth. It<BR>did not have the characteristics of a typical turbulence-related event and the<BR>aircraft’s movement was solely in the pitching plane. They did not detect any<BR>movement in the rolling plane.<BR>During the initial upset event, the second officer activated the seatbelt sign to ON<BR>and made a public address for passengers and crew to return to their seats and<BR>fasten their seatbelts immediately.<BR>The flight crew reported that, after returning the aircraft to 37,000 ft, they<BR>commenced actions to deal with multiple ECAM messages. They completed the<BR>required action to deal with the first message (NAV IR1 FAULT) by switching the<BR>captain’s ATT HDG (attitude heading) switch from the NORM position to CAPT<BR>ON 3 position, and then cleared that message. The next message was PRIM 3<BR>FAULT.7 The crew completed the required action by selecting the PRIM 3 off,<BR>waiting 5 seconds and then selecting it on again.<BR>At 1245:08, shortly after the crew selected PRIM 3 back on, the aircraft<BR>commenced a second uncommanded pitch-down event. The captain reported that he<BR>again applied back pressure on his sidestick to arrest the pitch-down movement. He<BR>said that, consistent with the first event, that action was initially unsuccessful, but<BR>the aircraft then responded normally and he commenced recovery to the assigned<BR>altitude. The aircraft reached a maximum pitch angle of about 3.5 degrees nosedown,<BR>and descended about 400 ft during the second event. The flight crew<BR>described the event as being similar in nature to the first event, though of a lesser<BR>magnitude and intensity.<BR>The captain announced to the cabin for passengers and crew to remain seated with<BR>seatbelts fastened. The second officer made another call on the cabin interphone to<BR>get the first officer back to the flight deck. The first officer returned to the flight<BR>deck at 1248 and took over from the second officer in the right control seat. The<BR>second officer moved to the third occupant seat.<BR>6 Acceleration values used in this report were sensed by a triaxial accelerometer located<BR>near the aircraft's centre-of-gravity and were recorded by the aircraft's flight data<BR>recorder and quick access recorder. 1 g is the nominal value for vertical acceleration that is<BR>recorded when the aircraft is on the ground. In flight, vertical acceleration values represent the<BR>combined effects of flight manoeuvring loads and turbulence.<BR>7 The term PRIM is the common name for a flight control primary computer (FCPC).<BR>- 3 -<BR>After discussing the situation, the crew decided that they needed to land the aircraft<BR>as soon as possible. They were not confident that further pitch-down events would<BR>not occur. They were also aware that there had been some injuries in the cabin, but<BR>at that stage they were not aware of the extent of the injuries. At 1249, the crew<BR>made a PAN8 emergency broadcast to air traffic control, advising that they had<BR>experienced ‘flight control computer problems’ and that some people had been<BR>injured. They requested a clearance to divert to and track direct to Learmonth, WA.9<BR>Clearance to divert and commence descent was received from air traffic control.<BR>Figure 1 shows the track of the aircraft and time of key events.<BR>Figure 1: Aircraft track and key events<BR>Following the second upset event, the crew continued to review the ECAM<BR>messages and other flight deck indications. The IR1 FAULT light and the PRIM 3<BR>FAULT light on the overhead panel were illuminated. There were no other fault<BR>lights illuminated. Messages associated with these faults were again displayed on<BR>the ECAM, along with several other messages. The crew reported that the messages<BR>were constantly scrolling, and they could not effectively interact with the ECAM to<BR>action and/or clear the messages. The crew reported that master caution chimes<BR>associated with the messages were regularly occurring, and they continued to<BR>receive aural stall warnings.<BR>The captain reported that, following the first upset event, he was using the standby<BR>flight instruments and the first officer’s primary flight display (PFD, see Appendix<BR>A) because the speed and altitude indications on his PFD were fluctuating and he<BR>8 A PAN transmission is made in the case of an urgency condition which concerns the safety of an<BR>aircraft or its occupants, but where the flight crew does not require immediate assistance.<BR>9 The first upset event occurred when the aircraft was 154 km (83 NM) west of Learmonth.<BR>Learmonth was the closest aerodrome suitable for an A330 landing.<BR>- 4 -<BR>was unsure of the veracity of the other displayed information. After the second<BR>upset event, he had observed that the automatic elevator trim was not functioning<BR>and he had begun trimming the aircraft manually. He later disconnected the<BR>autothrust and flew the aircraft manually for the remainder of the flight.<BR>The flight crew spoke to a flight attendant by interphone to get further information<BR>on the extent of the injuries. The flight crew advised the cabin crew that, due to the<BR>nature of the situation, they did not want them to get out of their seats, but to use the<BR>cabin interphones to gather the information. At 1254, after receiving advice from<BR>the cabin of several serious injuries, the crew declared a MAYDAY10 and advised<BR>air traffic control they had multiple injures on board, including a broken leg and<BR>some cases of severe lacerations.<BR>The crew continued attempts to further evaluate their situation and, at 1256,<BR>contacted the operator’s maintenance watch unit11, located in Sydney, by<BR>SATPHONE to seek assistance. There were several subsequent communications<BR>during the flight between the flight crew and maintenance watch, who advised that<BR>the various faults reported by the crew were confirmed by data link, but that they<BR>were not able to diagnose reasons for the faults. During one of the conversations,<BR>maintenance watch suggested that the crew could consider switching PRIM 3 off,<BR>and this action was carried out. This action did not appear to have any effect on the<BR>scrolling ECAM messages, or the erratic airspeed and altitude information.<BR>The crew conducted a visual descent via a series of wide left orbits, maintaining<BR>aircraft speed below 330 kts (maximum operating speed). They completed the<BR>approach checklist and conducted a flight control check above 10,000 ft. They were<BR>unable to enter an RNAV (GNSS)12 approach into the flight management computer;<BR>however, the aircraft was positioned at about 15 NM for a straight-in visual<BR>approach to runway 36. The precision approach path indicator (PAPI) was acquired<BR>at about 16 km (10 NM) and the aircraft landed without further incident at<BR>Learmonth at 1350.<BR>Injuries to persons<BR>Table 1 presents a summary of known information on the extent of passenger<BR>injuries. As some of the people on board received serious injuries, the occurrence<BR>was classified as an accident.13<BR>10 A MAYDAY transmission is made in the case of a distress condition and where the flight crew<BR>requires immediate assistance.<BR>11 Maintenance watch provides 24-hour assistance to enroute flight crews regarding technical issues.<BR>12 RNAV (GNSS) approach: area navigation global navigation satellite system non-precision<BR>approach. Previously termed a ‘GPS approach’.<BR>13 Consistent with the ICAO definition outlined in Annex 13 to the Chicago Convention, an accident<BR>is defined in the Transport Safety Investigation Act 2003 as an investigable matter involving an<BR>aircraft where a person dies or suffers a serious injury, or the aircraft is destroyed or seriously<BR>damaged.<BR>- 5 -<BR>Table 1: Number and level of injuries<BR>Injuries Crew Passengers Other Total<BR>Fatal - - - -<BR>Serious 1 11 - 12<BR>Minor 8 95 - 103<BR>None 3 197 - 200<BR>Total 12 303 - 315<BR>The Western Australia Department of Health reported that 53 people from the flight<BR>received medical treatment at a hospital, and that 12 of those people were admitted<BR>to hospital. Under the Transport Safety Investigation Regulations (2003), a serious<BR>injury is defined as ‘an injury that requires, or would usually require, admission to<BR>hospital within 7 days after the day when the injury is suffered’.14<BR>Given that information about injuries was not able to be obtained from all<BR>passengers, the number of minor injuries would be higher than shown in Table 1.<BR>Further information on injuries and cabin safety matters is presented in Cabin<BR>safety.<BR>Damage to the aircraft<BR>No structural damage to the aircraft was found during an inspection at Learmonth<BR>(see Aircraft examination).<BR>Inspection of the aircraft interior revealed damage mainly in the centre and rear<BR>sections of the passenger cabin. The level of damage varied significantly. Much of<BR>the damage was in the area of the personal service units (located above each<BR>passenger seat) and adjacent panels. The damage was typically consistent with that<BR>resulting from an impact by a person or object. There was evidence of damage<BR>above approximately 10 per cent of the seats in the centre section of the cabin, and<BR>above approximately 20 per cent of the seats in the rear section of the cabin. In<BR>addition, some ceiling panels above the cabin aisle-ways had evidence of impact<BR>damage, and many had been dislodged from their fixed position.<BR>Oxygen masks had deployed from above nine of the seats where there had been<BR>damage to overhead personal service units or adjacent panels. Some of the cabin<BR>portable oxygen cylinders and some of the aircraft first aid kits had been deployed.<BR>Examples of the more significant damage are shown in Figure 2 and Figure 3.<BR>14 The definition of serious injury in the ICAO Annex 13 to the Chicago Convention includes several<BR>conditions, such as hospitalisation for more than 48 hours, fracture of any bone (except simple<BR>fractures of fingers, toes and nose), and lacerations which cause severe haemorrhage. Using the<BR>ICAO definition, there were also 12 serious injuries. However, four of those people were different<BR>to the 12 who were admitted to hospital.<BR>- 6 -<BR>Figure 2: Example of damage to ceiling panels above passenger seats<BR>Figure 3: Example of damage to ceiling panels in aisle<BR>- 7 -<BR>Personnel information<BR>Table 2 summarises the operational experience of the flight crew at the time of the<BR>occurrence. All the flight crew reported that they were well rested prior to the flight.<BR>Table 2: Flight crew experience<BR>Captain First Officer Second Officer<BR>Licence category ATPL15 ATPL CPL<BR>Total flying hours 13,592 11,650 2,070<BR>Total command 7,505 2,020 1,400<BR>Total A330 2,453 1,870 480<BR>Total last 90 days 165 198 188<BR>Total last 30 days 64 78 62<BR>Aircraft information<BR>General information<BR>Aircraft type: Airbus A330-303<BR>Serial number: 0553<BR>Year of manufacture: 2003<BR>Registration: VH-QPA<BR>Certificate of Registration: 31 October 2003<BR>Certificate of Airworthiness: 26 November 200316<BR>Total airframe hours: 20,040<BR>Total airframe cycles: 3,740<BR>Last ‘C’ maintenance check: 1-13 March 2008<BR>The take-off weight of the aircraft was 207,065 kg. The weight of the aircraft and<BR>centre of gravity were within the prescribed limits.<BR>Preliminary analysis of maintenance records for the aircraft and pertinent systems<BR>has been conducted. Initial indications are that the aircraft met all relevant<BR>airworthiness requirements.<BR>15 Air Transport Pilot License.<BR>16 The aircraft was delivered to the operator as an A330-301 model in November 2003. The original<BR>Certificate of Airworthiness was dated 26 November 2003. The aircraft was modified in<BR>December 2004 which changed the model from a -301 to a -303. A new Certificate of<BR>Airworthiness was issued on 10 December 2004 to reflect the correct model number.<BR>- 8 -<BR>Flight control system<BR>General description<BR>Figure 4 shows the flight control surfaces on the A330. All of the surfaces were<BR>electronically controlled and hydraulically activated. The horizontal stabiliser could<BR>also be mechanically controlled.<BR>Figure 4: Overview of flight control surfaces<BR>The aircraft’s flight control surfaces could be operated using the autopilot17 or<BR>through pilot controls. When the autopilot was not engaged, pilots used sidesticks to<BR>manoeuvre the aircraft in pitch and roll. Computers interpreted the pilot inputs and<BR>moved the flight control surfaces, as necessary, to follow their orders within the<BR>limitations of a set of flight control laws.<BR>The aircraft’s flight control system included three flight control primary computers<BR>(FCPCs, commonly known as PRIMs) and two flight control secondary computers<BR>(FCSCs, commonly known as SECs). In normal operation, one PRIM functioned as<BR>the master. It processed and sent orders to other computers, which executed them<BR>using servo-controls (see also Review of PRIM monitoring functions).<BR>The flight control computers received data from a variety of sources, including<BR>from the air data inertial reference units (ADIRUs).<BR>Pitch control<BR>Pitch control was achieved by two elevators and the trimmable horizontal stabiliser<BR>(THS). Maximum elevator deflection was 30 degrees nose up and 15 degrees nose<BR>17 The A330 had two autopilots. The flight crew could engage either autopilot 1 or autopilot 2 by<BR>pressing the corresponding pushbutton. The autopilot could be disconnected intentionally by the<BR>crew or it could automatically disconnect as a result of a number of different conditions.<BR>- 9 -<BR>down. The maximum THS deflection was 14 degrees nose up, and 2 degrees nose<BR>down.<BR>The elevators and THS were normally controlled from PRIM 1. If a failure occurred<BR>with PRIM 1 or an associated hydraulic system, the pitch control was automatically<BR>transferred to PRIM 2. Mechanical trim control of the THS was available to the<BR>flight crew using the pitch trim wheels on the centre pedestal in the flight deck.<BR>Control laws<BR>The electronic flight control system operated according to a set of control laws. In<BR>‘normal law’, regardless of the flight crew’s input, computers prevented exceedance<BR>of a predefined safe flight envelope. The flight control system could detect when<BR>the aircraft was past or approaching the limits of certain flight parameters, and was<BR>capable of commanding control surface movement in order to prevent the aircraft<BR>from exceeding those limits. Automatic flight envelope protections included load<BR>factor limitation, pitch and roll attitude protection, high angle-of-attack protection<BR>(alpha prot), and high speed protection.<BR>If there were certain types or combinations of failures within the flight control<BR>system or its components, the control law automatically changed to a different<BR>configuration level: alternate law or direct law. Under alternate law, the different<BR>types of protection were either not provided or were provided using alternate logic.<BR>Under direct law, no protections were provided and control surface deflection was<BR>proportional to sidestick and rudder pedal movement.<BR>Air data and inertial reference system<BR>General description<BR>The air data and inertial reference system (ADIRS) included three identical air data<BR>inertial reference units (ADIRUs), known as ADIRU 1, ADIRU 2 and ADIRU 3.18<BR>The ADIRUs provided data for multiple aircraft systems, including the flight<BR>control system.<BR>Figure 5 provides a simplified representation of the relationship between the<BR>ADIRS and the flight control system. In simple terms, various air data sensors<BR>provided data to the ADIRUs, which then provided data to the flight control<BR>computers.<BR>18 Details for the units on VH-QPA were as follows. Model name: LTN-101 Global Navigation Air<BR>Data Inertial Reference Unit (GNADIRU). Part Number: 465020-0303-0316. ADIRU 1 Serial<BR>Number 4167, ADIRU 2 Serial Number 4687, ADIRU 3 Serial Number 4663.<BR>- 10 -<BR>Figure 5: Simplified air and inertial data path<BR>Air data inertial reference unit (ADIRU)<BR>Each ADIRU was divided in two parts: the air data reference (ADR) part and the<BR>inertial reference (IR) part. Each part could operate separately in the case of the<BR>failure of the other part. Figure 6 shows ADIRU 1 from VH-QPA.<BR>Figure 6: ADIRU 1 from VH-QPA<BR>Inertial<BR>reference<BR>part<BR>Air data<BR>part<BR>Flight<BR>control<BR>computers<BR>(PRIMs<BR>and SECs)<BR>ADIRUs<BR>Air data<BR>sensors<BR>- 11 -<BR>The ADR part of the ADIRU supplied barometric altitude, speed, Mach, angle of<BR>attack (AOA) and temperature information to other aircraft systems. It received air<BR>data from the aircraft’s pitot probes, static pressure ports, AOA sensors, and total<BR>air temperature probes. Air data modules converted pneumatic data from pitot and<BR>static sources into electrical signals for the ADIRUs.<BR>The IR part supplied attitude, flight path vector, track, heading, accelerations,<BR>angular rates, ground speed, vertical speed and aircraft position information to other<BR>systems. Two GPS receivers were connected to the IR part of the ADIRUs.<BR>For most types of data, each ADIRU obtained its data from a different sensor. For<BR>example, ADIRU 1, ADIRU 2 and ADIRU 3 each obtained AOA data from a<BR>different AOA sensor. Each of the PRIMs monitored the outputs from each of the<BR>ADIRUs. Figure 7 provides a simplistic representation of the relationship between<BR>the sensors, ADIRUs and PRIMs using the AOA sensors as an example.<BR>Figure 7: Angle of attack inputs to ADIRUs and PRIMs<BR>Angle of attack sensors<BR>Angle of attack19 (AOA) data was sourced from three AOA sensors (AOA 1, AOA<BR>2, and AOA 3), installed on the forward fuselage. AOA 1 and 2 were installed on<BR>the left and right sides of the fuselage respectively. AOA 3 was installed below<BR>AOA 2. Figure 8 shows the AOA 2 and AOA 3 sensors of VH-QPA.<BR>Each AOA sensor utilised two identical outputs (A and B for each sensor) for<BR>redundancy. The relevant ADIRU checked the A and B signals to ensure that they<BR>agreed. If they agreed, the data was passed on to other systems.<BR>19 Angle of attack: the angle between the wing chord (centreline) and the airflow direction.<BR>AOA PRIM 1<BR>sensor 1<BR>AOA<BR>sensor 2<BR>AOA<BR>sensor 3<BR>ADIRU 3<BR>ADIRU 2<BR>ADIRU 1<BR>PRIM 2<BR>PRIM 3<BR>- 12 -<BR>Figure 8: Right side AOA sensors (AOA 2 and AOA 3)<BR>ADIRS control panel<BR>An ADIRS control panel was located on the overhead panel in the flight deck<BR>(Figure 9). The panel provided local fault indications for the parts of the system. If<BR>there was a fault with the ADR part of an ADIRU (see item 1 in the figure), an<BR>amber fault light illuminated. The relevant part could be deactivated by pressing the<BR>push-button switch below the fault indication light. The IR part of the ADIRU<BR>operated in the same manner (see item 2).<BR>The IR rotary mode selector (see item 3 in Figure 9) allowed the flight crew to<BR>select either the NAV position (supplied full inertial data to aircraft systems for<BR>normal operation), ATT (supplied only attitude and heading information) or OFF<BR>(ADIRU was not energised and ADR and IR information was not available).<BR>Attitude heading and air data selectors<BR>ADIRU 1 was connected to the captain’s displays and ADIRU 2 was connected to<BR>the first officer’s displays. ADIRU 3 could be manually switched to either the<BR>captain’s or first officer’s position in the event of a failure of ADIRU 1 or ADIRU<BR>2. This was achieved using either the ATT HDG switch (for IR parameters) and/or<BR>the AIR DATA switch (for ADR parameters). The switches were located on the<BR>pedestal panel in the flight deck (see item 1 in Figure 10).<BR>- 13 -<BR>Figure 9: ADIRS control panel schematic<BR>Figure 10: ATT HDG and AIR DATA switches<BR>Meteorological information<BR>The Bureau of Meteorology provided the following information regarding the<BR>weather conditions prevailing at the location and time of the occurrence:<BR>• A ridge extended over southern Western Australia with a surface trough<BR>developing along the north and west coasts during the day.<BR>• A sharpening upper level trough extended from the Great Australian Bight<BR>through Perth and into the Indian Ocean.<BR>• Some thunderstorm activity was recorded from about Karratha to just north of<BR>Learmonth, with cloud tops to about flight level (FL) 330 (33,000 ft).<BR>• The axis of a 120 kt sub-tropical jet stream lay north-west to south-east between<BR>Learmonth and Carnarvon at FL 400 (40,000 ft). A shear line was developing<BR>south of the jet-stream as the upper trough developed.<BR>- 14 -<BR>• Data obtained at 0600 UTC (1400 local time) on 7 October 2008 showed a shear<BR>line associated with the upper level trough well south of the jet stream. There<BR>was no evidence of any penetration of cold air under the jet stream that could<BR>have lead to increased vertical wind shear.<BR>• Three model-generated forecasts predicted an area of moderate turbulence<BR>associated with the jet stream.<BR>• At the time of the occurrence, the aircraft appeared to be in the vicinity of the<BR>sub-tropical jet stream, to the near north of a shear line and well south of any<BR>significant convection activity.<BR>• Turbulence at a moderate or greater level was unlikely to have influenced the<BR>aircraft at the time of the occurrence.<BR>Flight recorders<BR>Overview<BR>The aircraft was fitted with three flight recorders:<BR>• a cockpit voice recorder (CVR)<BR>• a flight data recorder (FDR)<BR>• a quick access recorder (QAR).<BR>The CVR and FDR are the so-called ‘black-boxes’ and are required by regulation to<BR>be installed on certain types of aircraft. Information recorded by the CVR and FDR<BR>is stored in crash-protected modules.<BR>The QAR is an optional recorder that the operator had chosen to fit to all their A330<BR>aircraft. Information recorded by the QAR is not crash-protected. As the name<BR>suggests, QARs allow quick access to flight data whereas FDRs require specialist<BR>downloading equipment. The parameters that are recorded by an FDR are defined<BR>by regulatory requirements. However, QAR systems can be configured by an<BR>operator to record different parameters. Operators routinely use QAR data for<BR>engineering system monitoring and fault-finding, incident investigation and flight<BR>operations quality assurance programs.<BR>Recording system operation<BR>CVR system<BR>The CVR recorded the total audio environment in the cockpit area, which may<BR>include crew conversation, radio transmissions, aural alarms, control movements,<BR>switch activations, engine noise and airflow noise. The CVR installed in VH-QPA<BR>retained the last 2 hours of information in solid-state memory, operating on an<BR>endless-loop principle.<BR>FDR system<BR>The FDR recorded aircraft flight data and, like the CVR, operated on an endlessloop<BR>principle. The recording duration was required to be at least 25 hours and the<BR>- 15 -<BR>FDR typically recorded when at least one engine was operating and stopped<BR>recording 5 minutes after the last engine was shutdown. The FDR installed in VHQPA<BR>recorded approximately 1,100 parameters and used solid-state memory as the<BR>recording medium.<BR>QAR system<BR>Like the FDR, the QAR20 recorded aircraft flight data. The QAR installed in VHQPA<BR>stored data on a removable magneto-optical disk with a capacity of 230<BR>Mbytes and recorded approximately 250 parameters. Operators balance the logistics<BR>of handling large quantities of QAR disks with the benefits of obtaining the data as<BR>soon as possible after a flight has occurred. Typically most operators would leave a<BR>disk inserted in the QAR for several days until the aircraft returned to a suitable<BR>maintenance base.<BR>Recorder recovery<BR>The Australian Transport Safety Bureau (ATSB) supervised the removal of the<BR>CVR, FDR and QAR disk from the aircraft in Learmonth and their dispatch to the<BR>ATSB’s technical facilities in Canberra.21 They were received in Canberra on 8<BR>October 2008 and were replayed immediately. Preliminary FDR data was provided<BR>to the investigation team on 9 October 2008.<BR>Results<BR>CVR download<BR>The entire 2 hours of recorded audio was successfully downloaded by ATSB<BR>investigators in Canberra. Analysis of the audio showed that power had been<BR>removed from the CVR soon after the aircraft arrived at the terminal in Learmonth.<BR>As a consequence, the CVR had retained the audio recorded during the accident<BR>sequence from prior to the initial autopilot disconnection and including both pitchdown<BR>events.<BR>FDR download<BR>The FDR was downloaded by ATSB investigators in Canberra. The FDR had<BR>recorded over 217 hours of aircraft operation, comprising the accident flight and 24<BR>previous flights. The oldest flight recorded was QF51 on 23 September 2008.<BR>For the accident flight, continuous data from engine start on the ground in<BR>Singapore until after engine shutdown at Learmonth was successfully recovered.<BR>FDR data was used to produce a sequence of events (see below) and plots (refer to<BR>Appendix B). Figure B1 provides summary data for the whole flight, and Figures<BR>20 As the parameters recorded by the QAR were configurable by the airline, it is described as a<BR>Digital ACMS Recorder (DAR) in Airbus terminology. To avoid confusion, the generic term QAR<BR>is used in this report. ACMS is an abbreviation for Aircraft Condition Monitoring System.<BR>21 CVR details: Part Number 2100-1020-02, Serial Number 000252164. FDR details: Part Number<BR>2100-4043-02, Serial Number 000428627.<BR>- 16 -<BR>B2 and B3 provide more detailed data for the period covering the two in-flight<BR>upsets. Figures B4 and B5 provide specific information for each of the upsets.<BR>QAR download<BR>Files stored on the QAR disk were recovered by the ATSB. Flight data from seven<BR>flights was successfully recovered. The flights recorded were:<BR>• 4 October 2008: Sydney – Adelaide, Adelaide – Singapore<BR>• 5 October 2008: Singapore – Perth, Perth – Singapore<BR>• 6 October 2008: Singapore – Perth, Perth – Singapore<BR>• 7 October 2008: Singapore – Learmonth<BR>For the accident flight, continuous data from engine start on the ground in<BR>Singapore until after engine shutdown at Learmonth was successfully recovered.<BR>Sequence of events<BR>Table 3 provides a sequence of events prepared from data obtained from the<BR>aircraft’s FDR. Times use UTC; local time was UTC plus 8 hours. Shaded areas<BR>indicate events within the two in-flight upsets.<BR>Table 3: Occurrence flight sequence of events<BR>Time (UTC)<BR>(hh:mm:ss)<BR>Time relative<BR>to event<BR>(hh:mm:ss)<BR>Event:<BR>01:32:02 -03:10:23 Takeoff at Singapore<BR>02:01:16 -02:41:09 Aircraft reached top of climb (37,000 ft or FL370)<BR>04:40:28 -00:01:57 Autopilot 1 disconnect (involuntary)<BR>04:40:28 -00:01:57<BR>First master warning was recorded. Warnings<BR>occurred during the remainder of the flight.<BR>04:40:29 -00:01:56<BR>First master caution was recorded. Cautions occurred<BR>during the remainder of the flight.<BR>04:40:31 -00:01:54<BR>IR 1 Fail indication commenced (duration: remainder<BR>of the flight)<BR>04:40:34 -00:01:51<BR>First angle-of-attack (AOA) spike for the captain’s (or<BR>Left) AOA parameter – the spike value was +50.6<BR>degrees. AOA spikes continued for the remainder of<BR>the flight.<BR>04:40:41 -00:01:44<BR>First ADR 1 Fail indication (duration: less than 4<BR>seconds)<BR>04:40:50 -00:01:35 First stall warning (duration: less than one second)<BR>04:40:54 -00:01:31<BR>First overspeed warning (duration: less than one<BR>second)<BR>04:41:12 -00:01:13 Autopilot 2 engaged<BR>04:41:14 -00:01:11<BR>Aircraft reached 37,180 ft and began to descend to<BR>37,000 ft<BR>- 17 -<BR>04:41:28 -00:00:57 Autopilot 2 disconnected<BR>04:42:27 0:00:00 First pitch-down event commenced<BR>04:42:28 0:00:01 Captain applied back pressure to the sidestick<BR>04:42:28 0:00:01<BR>A maximum nose-down elevator position of +10.3<BR>degrees was recorded<BR>04:42:29 0:00:01<BR>A minimum vertical acceleration of -0.80 g was<BR>recorded<BR>04:42:29 0:00:04 A minimum pitch angle of -8.4 degrees was recorded<BR>04:42:30 0:00:05 PRIM master changed from PRIM 1 to PRIM 2<BR>04:42:31 0:00:05<BR>A maximum vertical acceleration of +1.56 g was<BR>recorded<BR>04:42:31 0:00:06 PRIM 3 Fault (duration: 120 seconds)<BR>04:43:45 0:01:20 Captain switched his IR source from IR 1 to IR 3<BR>04:45:08 0:02:43 Second pitch-down event commenced<BR>04:45:09 0:02:44 Captain applied back pressure to the sidestick<BR>04:45:10 0:02:45 PRIM master changed from PRIM 2 to PRIM 1<BR>04:45:11 0:02:46<BR>A maximum nose-down elevator position of +5.4<BR>degrees was recorded<BR>04:45:11 0:02:46 PRIM 3 Fault (duration: remainder of the flight)<BR>04:45:11 0:02:46<BR>Flight controls’ ‘normal law’ changed to ‘alternate law’<BR>(duration: remainder of the flight)<BR>04:45:12 0:02:47<BR>A minimum vertical acceleration of +0.20 g was<BR>recorded<BR>04:45:12 0:02:47 A minimum pitch angle of -3.5 degrees was recorded<BR>04:45:13 0:02:48<BR>A maximum vertical acceleration of +1.54 g was<BR>recorded<BR>04:47:25 0:05:00 Autothrust disengaged<BR>04:49:05 0:06:40<BR>A radio transmission commenced. Correlation with the<BR>CVR showed that this was the PAN transmission.<BR>04:54:24 0:11:59<BR>A radio transmission commenced. Correlation with the<BR>CVR showed that this was the Mayday transmission.<BR>05:32:08 0:49:43 Aircraft touched down at Learmonth<BR>05:42:12 1:02:47 Aircraft stopped at terminal<BR>05:50:32 1:08:07 Power removed from FDR<BR>FDR information related to ADIRUs<BR>Recorded ADIRU parameters<BR>Air data reference parameters that were recorded by the FDR included:<BR>• pressure altitude<BR>• computed airspeed<BR>• mach number<BR>- 18 -<BR>• static air temperature<BR>• angle of attack (AOA) from both the captain’s (AOA 1) and first officer’s (AOA<BR>2) sensors<BR>Inertial reference parameters that were recorded by the FDR included:<BR>• pitch angle<BR>• roll angle<BR>• groundspeed<BR>• inertial vertical speed<BR>• drift angle<BR>• heading<BR>• latitude and longitude.<BR>Some parameters required inputs from both the ADR and IR functions. They<BR>included wind speed and wind direction.<BR>IR 1 and ADR 1 Fail indications<BR>At 0440:28 UTC (1240:28 local time), autopilot 1 disconnected involuntarily22 and<BR>the inertial reference system (IR) function of ADIRU 1 began to indicate ‘Fail’<BR>(04:40:31). The IR 1 Fail indication continuously indicated ‘Fail’ until after landing<BR>at Learmonth.<BR>As the IR 1 Fail indication was only sampled once every 4 seconds, it may have<BR>preceded the autopilot disconnection. A review of the recorded data and system<BR>functionality determined that the autopilot probably disconnected due to a<BR>discrepancy between the values of an ADIRU parameter received by the Flight<BR>Management Guidance Envelope Computer (FMGEC23 1). The specific parameter<BR>associated with the disconnection could not be determined.<BR>The first ADR 1 ‘Fail’ indication began at 0440:41 UTC. This indication lasted for<BR>less than 4 seconds. Unlike the IR Fail indication, the ADR Fail indication did not<BR>continuously indicate ‘Fail’. In total, 20 ADR 1 ‘Fail’ indications were recorded<BR>before the aircraft touched down at Learmonth. As the ADR 1 ‘Fail’ parameter was<BR>sampled once every 4 seconds, a brief ADR 1 fail indication may not necessarily be<BR>sampled and recorded. As a result, the number of actual ADR 1 ‘Fail’ indications<BR>may have been larger than the number recorded by the FDR.<BR>There were no Fail indications associated with ADIRU 2 or ADIRU 3 throughout<BR>the flight.<BR>22 An involuntary autopilot disconnection occurs automatically without any action by the crew.<BR>23 The FMGECs were part of the autoflight system and provided output commands to the control<BR>surfaces via the PRIMs and to the engines via the engine electronic control units.<BR>- 19 -<BR>Spikes in FDR and QAR data<BR>Spikes24 from ADIRU 1 were evident in the following parameters:<BR>• angle of attack<BR>• pressure altitude<BR>• computed airspeed<BR>• mach number<BR>• static air temperature<BR>• pitch angle<BR>• roll angle<BR>• wind speed<BR>• wind direction.<BR>The spikes appeared to be random in nature and occurred for different parameters at<BR>different times.<BR>Angle of attack spikes<BR>For an A330, during all phases of flight, the typical operational range of AOA is +1<BR>degree to +10 degrees. In cruise, a typical AOA is +2 degrees.<BR>The first AOA 1 spike occurred at 0440:34 UTC. AOA 1 values changed from +2.1<BR>degrees to +50.6 degrees and back to +2.1 degrees over three successive samples.<BR>In total, 42 AOA 1 spikes were recorded before the aircraft touched down at<BR>Learmonth. As AOA 1 was sampled by the FDR once per second, a spike may not<BR>necessarily be sampled and recorded. As a result, the number of actual AOA 1<BR>spikes may have been larger than the number recorded.<BR>One of the recorded AOA spikes occurred at 04:42:26 UTC, immediately prior to<BR>the first pitch-down (04:42:27). Another of the recorded spikes occurred at 04:45:08<BR>UTC, immediately prior to the second pitch-down (04:45:09). Both of those spikes<BR>had a magnitude of +50.6 degrees.<BR>Effects of the spikes on failure indications<BR>A stall warning parameter was recorded by the FDR. The first stall warning<BR>occurred at 0440:50 UTC and numerous stall warnings were recorded from this<BR>time until 0512:00 UTC when the aircraft was descending through an altitude of<BR>12,400 ft. As the stall warning parameter was sampled once per second, a brief<BR>warning may not necessarily be sampled and recorded. As a result, the number of<BR>actual stall warnings received by the crew may have been larger than the number<BR>recorded. Examination of other recorded parameters indicated that the stall<BR>warnings were spurious.<BR>24 A spike is a short duration transient which exceeds the normal value by a large amount.<BR>- 20 -<BR>An overspeed parameter was recorded by the FDR. The first overspeed warning<BR>occurred at 0440:54 UTC and numerous warnings were recorded from this time<BR>until 0502:01 UTC when the aircraft was descending through an altitude of 25,400<BR>ft. As the overspeed warning parameter was sampled once per second, a brief<BR>warning may not necessarily be sampled and recorded. As a result, the number of<BR>actual overspeed warnings received by the crew may have been larger than the<BR>number recorded. Examination of other recorded parameters indicated that the<BR>overspeed warnings were spurious.<BR>ADIRU 1 normally supplies the captain’s PFD with IR and ADR parameters. The<BR>spikes in many of these parameters would have led to fluctuations and loss of data<BR>on the captain’s PFD. At 0443:45 UTC, the source of IR parameters for the<BR>captain’s PFD was switched from IR 1 (ADIRU 1) to IR 3 (ADIRU 3).25 This<BR>action provided valid IR parameters to the PFD; however ADR parameters were<BR>still being sourced from ADR 1 (ADIRU 1).<BR>A master caution aural alert (a single chime) occurs when certain types of failure<BR>messages appear on the ECAM. Separate master caution parameters for the captain<BR>and first officer were recorded by the FDR. The first master caution occurred at<BR>0440:29 UTC and repetitive master cautions were recorded from this time until the<BR>FDR was powered down on the ground at Learmonth.<BR>The PRIM faults are discussed in Review of PRIM monitoring functions.<BR>Aircraft examination<BR>Structural examination<BR>Visual inspection of the aircraft found no missing or loose fasteners, no creases or<BR>folds in the fuselage skin and no signs of distress to any of the fuselage, wing or<BR>empennage skin, fairing panels or flight controls.<BR>The FDR data showed that the peak g loadings during the flight were +1.56 g and<BR>- 0.80 g, with almost no lateral g loading. The conditional inspection section of the<BR>Aircraft Maintenance Manual (AMM) (Section 05-51-17, Inspections after flight in<BR>excessive turbulence or in excess of VMO) defined the normal flight operating range<BR>as -1.0 g to +2.5 g. Aircraft operation within this environment did not require<BR>additional inspections. Based on the review of the FDR data, the aircraft<BR>manufacturer asked for a visual inspection of the elevator servo-control attachment<BR>fittings. The inspection found no problems.<BR>Cargo hold inspection<BR>Inspection of the cargo area found all cargo was loaded in the correct position as<BR>recorded on the load manifest for the flight and no load shift was evident. All of the<BR>cargo containers and palletised cargo remained properly secured by the integral<BR>cargo restraint systems built into the floor of the cargo holds. Each individual<BR>freight container and pallet was also examined for load shift or break out of<BR>25 This change was consistent with the crew selecting the ATT HDG switch to the CAPT ON 3<BR>position at about this time in response to an ECAM message.<BR>- 21 -<BR>individual items from within each unit. None was evident. After removal of the<BR>cargo, the aircraft hold’s structure and restraint systems were inspected for damage<BR>which might be attributed to the event. No anomalies were found.<BR>Once removed from the aircraft, and under the supervision of Australian Quarantine<BR>and Customs officers, the cargo was inspected for items which might be possible<BR>sources of electronic or electromagnetic interference. None were identified.<BR>Wiring examinations<BR>Due to the level of damage to ceiling panels in the cabin, all the ceiling panels were<BR>removed and wiring looms were visually inspected. No defects were observed.<BR>After the aircraft had been ferried to a maintenance base, the operator conducted<BR>precautionary checks of the aircraft’s ADIRU interface wiring. The checks involved<BR>continuity, short circuit, electrical bonding and shielding tests. No problems were<BR>found.<BR>Central maintenance system<BR>The central maintenance system (CMS) enabled trouble-shooting and return-toservice<BR>testing to be carried out rapidly from the flight deck. The hub of the CMS<BR>was the central maintenance computer which assisted in the diagnosis of faulty<BR>systems.<BR>Central maintenance computer (CMC)<BR>Each aircraft system has built-in test equipment (BITE) which is used to test system<BR>components and detect faults and to confirm system operation following any<BR>maintenance. Each of the aircraft’s systems communicates with the CMC and sends<BR>it information on detected faults and any warnings indicated to the flight crew.<BR>When the aircraft was on the ground, maintenance engineers could access the CMC<BR>using a multi-purpose control and display unit (MCDU) from the flight deck and<BR>obtain information from the most recent flight or earlier flights. Through using the<BR>MCDU, BITE information from aircraft systems could be interrogated and the<BR>systems tested.<BR>Aircraft systems could detect faults in two ways: internally, by monitoring its own<BR>operation, or externally, by another aircraft system which received and monitored<BR>information from the ‘faulty’ system. For example, a fault with an ADIRU could be<BR>detected by the ADIRU itself or by another ADIRU or system.<BR>Post flight report (PFR)<BR>The CMC produced various reports that were accessible through the MCDU when<BR>the aircraft was on the ground. Those reports included the post flight report (PFR),<BR>which was produced and printed at the end of a flight. The PFR contained fault<BR>information received from other aircraft systems’ BITE and which was sent to the<BR>CMC during flight.<BR>- 22 -<BR>When the CMC produced the PFR at the end of a flight, it carried out some<BR>correlation between the warnings provided by the flight warning computer (FWC)<BR>and the fault data provided by aircraft system BITE.<BR>The PFR had some limitations:<BR>• fault information was only recorded to the nearest minute<BR>• it only showed the first occurrence of a fault, so an intermittent occurrence of<BR>the same fault message would not be shown<BR>• the correlation performed by the CMC, at the time that the first fault was<BR>detected, was designed to group all the same ATA26 chapter faults together and<BR>would only show the first fault that was detected along with a list of systems that<BR>detected the fault.<BR>The PFR recorded that, between 0440 and 0442, a fault was detected with ADIRU 1<BR>by several aircraft systems. At about the same time, several related fault messages<BR>were provided to the ECAM, including:<BR>• NAV IR 1 FAULT<BR>• NAV GPWS FAULT<BR>• FLAG ON CAPT ND MAP NOT AVAIL<BR>• NAV GPS 1 FAULT<BR>• NAV GPS 2 FAULT<BR>• NAV IR NOT ALIGN<BR>Starting at 0440, there were also a series of related messages which were associated<BR>with the anti-icing aspect of the ADIRS sensors, including A.ICE L CAPT STAT<BR>HEAT, A.ICE R CAPT STAT HEAT, A.ICE CAPT PROBES HEAT, A.ICE<BR>CAPT PITOT HEAT and A.ICE CAPT AOA HEAT.<BR>The PFR recorded that a fault was detected with PRIM 1 and PRIM 3 at 0442.<BR>Related fault messages provided to the ECAM included:<BR>• F/CTL PRIM 1 PITCH FAULT<BR>• F/CTL PRIM 3 FAULT<BR>The PFR also recorded that a fault was detected with PRIM 2 at 0445. Related fault<BR>messages provided to the ECAM included:<BR>• F/CTL PRIM 2 PITCH FAULT<BR>• F/CTL ALTN LAW (see also Review of PRIM monitoring functions).<BR>Data downloads from aircraft systems<BR>As the PFR only shows a summary of the warnings and faults, to obtain complete<BR>information, further interrogation of the BITE information from individual systems<BR>could be performed. When the aircraft was on the ground, reports generated from<BR>system BITE memory could be printed using the MCDU.<BR>26 The Air Transport Association (ATA) categorises aircraft systems based on a chapter numbering<BR>system. This categorisation is widely used in aircraft documentation.<BR>- 23 -<BR>Based on an examination of the FDR data, the aircraft manufacturer recommended<BR>removing ADIRU 1 and the number-1 PHC before conducting any data downloads<BR>or testing of the aircraft’s systems. Replacement units were then installed and BITE<BR>data downloaded from the following aircraft equipment and systems while the<BR>aircraft was at Learmonth:<BR>• electronic flight control system (including the PRIMs, flight control secondary<BR>computers and flight control data concentrators)<BR>• autoflight system including the flight management guidance envelope computers<BR>(FMGECs)<BR>• air data and inertial reference system<BR>• landing gear control interface units (LGCIUs)<BR>• enhanced ground proximity warning system (EGPWS)<BR>• probe heat computers<BR>• multi-mode receivers<BR>• electrical power generation system.<BR>Pertinent results were as follows:<BR>• FMGEC 1 and 2 were each connected to ADIRUs 1, 2 and 3. Both FMGECs 1<BR>and 2 detected anomalous behaviour of ADIRU 1 but did not detect any<BR>problems with ADIRUs 2 and 3.<BR>• LGCIUs 1 and 2 were connected to ADIRUs 1 and 3 (ADR part only). Both<BR>LGCIUs 1 and 2 detected anomalous behaviour of ADIRU 1 but did not detect<BR>any problems with ADIRU 3.<BR>• EGPWS was connected to ADIRU 1 only. EGPWS detected anomalous<BR>behaviour of ADIRU 1.<BR>In summary, the BITE data for several systems indicated a problem with ADIRU 1<BR>but no data indicated a problem with ADIRU 2 or ADIRU 3 (see also ADIRU test<BR>results).<BR>System testing<BR>After PFR and BITE data were downloaded, operational tests were performed on<BR>the following aircraft systems at Learmonth in accordance with the aircraft<BR>manufacturer's recommended maintenance procedures:<BR>• electronic flight control system<BR>• inertial reference systems<BR>• air data reference systems<BR>• probe heat computers<BR>• multi-mode receivers<BR>• flight guidance computers<BR>• electrical power generation system<BR>• elevator hydraulic actuation and pitch control.<BR>- 24 -<BR>A fault was identified with the elevator hydraulic control, but this was considered<BR>by the aircraft manufacturer to be unrelated to the circumstances of the occurrence.<BR>The fault had a known cause that was only triggered under a very specific set of<BR>circumstances, different to those seen during the occurrence. The aircraft systems<BR>passed all other tests.<BR>Flight control primary computers (PRIMs)<BR>The three PRIMs were removed from the aircraft and examined by an authorised<BR>agency. It was confirmed that each PRIM was loaded with identical operational<BR>software (version P7/M16). The PRIMs were tested and the BITE data was<BR>downloaded from each unit. The results were:<BR>• FCPC 1 (serial number 7270): During testing, no fault was found. No faults<BR>were stored in BITE data.<BR>• FCPC 2 (serial number 6165): During testing, no fault was found. The BITE<BR>data did not contain any faults relevant to the pitch-down events.<BR>• FCPC 3 (serial number 6170): During testing, the unit failed a lightning<BR>protection test. The aircraft manufacturer advised that this result was unrelated<BR>to the pitch-down events. The BITE data did not contain any faults relevant to<BR>the pitch-down event.<BR>Based on a review of the recorded data and system functionality, the PRIM faults<BR>recorded by the FDR and PFR were found to be consequences of the pitch-down<BR>events (see Review of PRIM monitoring functions).<BR>Probe heat computer<BR>Some of the PFR messages indicated a potential fault with the number-1 probe heat<BR>computer (PHC). Those messages could be generated by either a PHC fault or by an<BR>ADIRU fault. The PHC (serial number 2083) was tested by an authorised agency<BR>and no fault was found. Based on a review of available information, the messages<BR>related to the PHC were considered to be spurious.<BR>Angle of attack sensor<BR>The AOA 1 sensor (serial number 0861ED-972) was tested by an authorised<BR>agency. No fault was found with the sensor and all test parameters were within<BR>limits.<BR>ADIRU testing<BR>The ATSB took custody of ADIRU 1 (serial number 4167) in Learmonth on 10<BR>October 2008 while ADIRUs 2 and 3 (serial numbers 4687 and 4663 respectively)<BR>remained installed in the aircraft. On 15 October 2008, after the aircraft had been<BR>ferried back to Sydney, ADIRUs 2 and 3 were removed from the aircraft and<BR>quarantined by the operator. Also on 15 October 2008, custody of ADIRU 1 was<BR>transferred from the ATSB to the operator.<BR>The three ADIRUs were despatched to the ADIRU manufacturer’s facility in Los<BR>Angeles. ADIRU 1 was received on 17 November 2008 while ADIRUs 2 and 3<BR>- 25 -<BR>were received on 18 November 2008. All three ADIRUs were quarantined on<BR>arrival and locked in a secure storage room awaiting the arrival of the investigation<BR>team.<BR>ADIRU test plan<BR>To make the testing process efficient, it was necessary to have an agreed test plan in<BR>place before the investigation teams arrived at the manufacturer’s facility. The<BR>testing priorities were to:<BR>• minimise the chance of losing perishable data<BR>• use standard test procedures before testing the ADIRUs with novel procedures<BR>• review current test results before proceeding with the next test<BR>• order the testing so that ‘whole box’ testing was completed before an ADIRU<BR>was disassembled<BR>To minimise the chance of losing perishable data or the chance that test<BR>equipment/procedures might damage an ADIRU, an exemplar ADIRU was<BR>included in the testing. The exemplar unit was provided by the ADIRU<BR>manufacturer and was functionally identical to ADIRU 1, and had the same<BR>hardware/software modification status. ADIRU testing was performed on the<BR>exemplar unit before being performed on ADIRU 1.<BR>Participants<BR>The following organisations attended the ADIRU testing at the manufacturer’s<BR>facilities in the US: the ATSB; the French Bureau d’Enquêtes et d’Analyses pour la<BR>sécurité de l’aviation civile (BEA); the US National Transportation Safety Board<BR>(NTSB); the aircraft manufacturer; the ADIRU manufacturer; the operator; and the<BR>US Federal Aviation Administration (FAA).<BR>ADIRU test schedule<BR>Testing commenced on 17 November 2008 with all the participating organisations<BR>present. Daily reviews and discussions of the test results were held. Once it was<BR>realised that an obvious fault with ADIRU 1 was not going to be found, an ongoing<BR>test program was developed and agreed. The witnessed testing period concluded on<BR>25 November 2008 and the test program is continuing at the manufacturer’s facility.<BR>Protocols are in place for the oversight of the testing, regular reporting of the results<BR>to investigation team members and analysis of the results.<BR>Completed ADIRU tests<BR>The tests completed at the time of publication of this report were:<BR>• Physical inspection: the three ADIRUs were inspected visually for damage with<BR>particular emphasis on the connector pins.<BR>• Ground integrity test: various connector pins on ADIRU 1 were electrically<BR>tested for ground integrity.<BR>- 26 -<BR>• Program verification: the three ADIRUs were connected to a test bench and the<BR>operational flight program (OFP) software was downloaded from the units to<BR>check that it was the correct version and was not corrupted.<BR>• Recorded data download: BITE data from the three ADIRUs was downloaded<BR>and analysed.<BR>• Built-in test and manufacturing test procedure: the three ADIRUs were<BR>connected to a test bench and the units’ internal test equipment was run.<BR>Additional functional tests were also performed on the bench.<BR>• Bus tests: ADIRU 1 was connected to a test bench and the bus traffic was<BR>recorded while different bus load impedances were simulated. The bus output<BR>waveforms were also recorded and analysed for comparison with the<BR>specification.<BR>• Internal visual inspection: the case of ADIRU 1 was opened and an internal<BR>visual inspection was completed without removing any internal equipment.<BR>• Environmental tests: ADIRU 1 was subjected to a range of environmental tests<BR>including vibration and temperature. One environmental stress screening test<BR>used a temperature range of -40 °C to +70 °C. ADIRU 1 was also subjected to<BR>electromagnetic interference (EMI) tests in accordance with the frequencies and<BR>field strengths specified in DO-160C.27 In addition to the frequencies specified<BR>in the standard, ADIRU 1 was also subjected to specific conducted susceptibility<BR>tests at the Harold E. Holt Naval Communication Station frequency of 19.8 kHz<BR>and a field strength of 100 Volts/metre (see Electromagnetic interference).<BR>ADIRU test results<BR>The BITE data from ADIRUs 2 and 3 was successfully recovered and showed that<BR>there were anomalies in the way that ADIRU 1 had been transmitting data to other<BR>aircraft systems. The BITE data did not show any problems with the performance of<BR>ADIRUs 2 and 3.<BR>BITE data from ADIRU 1 was recovered and showed:<BR>• No data had been stored for the time periods relating to the pitch-down events.<BR>• Several routine BITE messages that were expected to have been stored were not<BR>recorded.<BR>• There were anomalies in the BITE elapsed time interval parameter.<BR>Following the BITE downloads and successful completion of the standard<BR>manufacturing test procedures, the investigation team agreed that no further testing<BR>of ADIRUs 2 and 3 was required.<BR>None of the testing that has been completed to date on ADIRU 1 has produced any<BR>faults that were related to the pitch-down events. While some faults have been<BR>detected during the extensive testing, they have been confirmed as being due to the<BR>artificial nature of the testing or problems with the test equipment.<BR>27 DO-160C, Environmental Conditions and Test Procedures for Airborne Equipment,<BR>produced by the Radio Technical Commission for Aeronautics (RTCA). Issued 12 April<BR>1989.<BR>- 27 -<BR>Further testing of ADIRU 1 is in progress (see ONGOING INVESTIGATION<BR>ACTIVITIES).<BR>Review of PRIM monitoring functions<BR>The aircraft’s flight control system included three flight control primary computers<BR>(FCPCs, commonly known as PRIMs) and two flight control secondary computers<BR>(FCSCs, commonly known as SECs). One PRIM functioned as the master while the<BR>other two PRIMs could take over as master if a fault in the current master was<BR>detected. The master PRIM processed and sent control surface deflection orders to<BR>other computers, which executed them using servo-controls. The two other PRIMs<BR>continuously computed control orders and monitored control surface deflections but<BR>those orders were not actioned.<BR>Each PRIM consisted of two independent parts, a Command (COM) part and a<BR>Monitor (MON) part. The MON part monitored the performance of the COM part<BR>and the position of the control surfaces. If there was a discrepancy between COM<BR>and MON, then the PRIM would ‘fault’ itself. The fault could be for only a part of<BR>the PRIM (for example, pitch channel) or for the whole PRIM. A PRIM could not<BR>generate a fault for the whole PRIM unless it was the master. The PRIM Fault<BR>parameter recorded by the FDR was active only for a fault of the whole PRIM and<BR>not for a partial fault (for example, a pitch channel fault). However, partial faults<BR>were recorded by the PFR.<BR>For elevator control, the active servo-controller in normal operation was PRIM 1.<BR>The servo-controller priority order was PRIM 1, PRIM 2, SEC 1 and SEC2. If<BR>PRIM 1 could not perform this function, then the servo-control function reverted to<BR>PRIM 2 and so on.<BR>Table 4 provides a sequence of events for the PRIMs and is based on a review of<BR>the FDR and PFR data by the aircraft manufacturer and investigation team.<BR>Table 4: PRIM sequence of events<BR>Time (UTC):<BR>(hh:mm:ss)<BR>Master<BR>PRIM:<BR>Active<BR>Law:<BR>Pitch<BR>servocontroller:<BR>Event:<BR>Prior to<BR>04:42:30<BR>PRIM 1 Normal PRIM 1 Uneventful flight (takeoff, climb and<BR>initial cruise)<BR>04:42:30 PRIM 3 Normal PRIM 2 F/CTL PRIM 1 Pitch Fault (during first<BR>pitch-down event). PRIM 3 became<BR>master PRIM.<BR>04:42:31 PRIM 2 Normal PRIM 2 PRIM 3 Fault (duration: 120 seconds).<BR>PRIM 2 became master PRIM.<BR>04:43:31 PRIM 2 Normal PRIM 2 PRIM 3 status changed from Fault to<BR>No Fault. This was consistent with it<BR>having been reset by the crew.<BR>04:45:10 PRIM 3 Normal SEC 1 F/CTL PRIM 2 Pitch Fault (during<BR>second pitch-down event). PRIM 3<BR>became master PRIM.<BR>From 04:45:10<BR>until the end of<BR>flight<BR>PRIM 1 Alternate SEC 1 PRIM 3 Fault. PRIM 1 became master<BR>PRIM, but because it already had a<BR>Pitch Fault it could not operate in<BR>- 28 -<BR>normal law and reverted to alternate<BR>law.<BR>In summary, the PRIM PITCH FAULTs and PRIM 3 FAULTs that occurred during<BR>the flight were consistent with the system design. They were consequences of the<BR>pitch-down events and not the initiators of those events.<BR>Review of PRIM angle of attack processing<BR>In addition to identifying the nature of the ADIRU failure which led to erroneous<BR>data outputs, a key aspect of the investigation was to determine why the erroneous<BR>data outputs had an undesirable and abrupt effect on the aircraft’s elevator<BR>positions. As part of the investigation, the manufacturer conducted a detailed<BR>review of how AOA data was processed by the PRIMs on the A330.<BR>General ADIRU data processing algorithms<BR>As with other modern airline aircraft, the A330 used a variety of redundancy and<BR>error-checking mechanisms to minimise the probability of erroneous ADIRU data<BR>having a detrimental effect on the aircraft’s flight controls.<BR>For most of the ADIRU parameters, the PRIMs obtained three different values of<BR>the same parameter. Each value came from a different sensor and was processed by<BR>a different ADIRU. The PRIMs compared the value of the parameter coming from<BR>each ADIRU. If the value of any of the parameters differed from the median<BR>(middle) value by more than a threshold amount for more than a set period of time,<BR>then the relevant part (that is, ADR or IR) of the associated ADIRU would no<BR>longer be used by the PRIMs.<BR>In addition, for ADIRU parameters except for AOA, when all three values were<BR>valid, the median value was used for calculating the flight control commands. The<BR>use of the median values was robust to any error from one data source.<BR>Angle of attack data processing algorithms<BR>There was a potential for the AOA sensors on the right side of the aircraft (AOA 2<BR>and AOA 3) to provide different values to the AOA sensor on the left side of the<BR>aircraft (AOA 1) in some situations due to aircraft sideslip.28 In order to minimise<BR>the potential effect of this difference, the PRIMs used different processes for AOA<BR>compared with other parameters when determining the value to use for calculating<BR>flight control commands. More specifically, the processing of AOA data involved<BR>the following:<BR>• As with the other parameters, the PRIMs would continuously monitor the AOA<BR>values from the three ADIRUs. AOA data was sampled about 20 times per<BR>second.<BR>• To confirm the validity of the AOA data, the PRIMs would compare the median<BR>value from all three ADIRUs with the value from each ADIRU. If the difference<BR>was greater than a set value for more than 1 second continuously, then the PRIM<BR>28 Sideslip: a condition in which the oncoming airflow is at a sideways angle to the aircraft’s<BR>centreline.<BR>- 29 -<BR>would flag the ADR part of the associated ADIRU as faulty and ignore its data<BR>for the remainder of the flight.<BR>• To calculate a value of AOA to use for calculating flight control commands, the<BR>PRIMs would use the average value of AOA 1 and AOA 2. In other words,<BR>(AOA 1 + AOA 2)/2. This value was passed through a rate limiter to prevent<BR>rapid changes in the value of the data due to short-duration anomalies (for<BR>example, as a result of turbulence).<BR>• If the difference between AOA 1 (or AOA 2) and the median value from all<BR>three ADIRUs was higher than a set value, the PRIMs memorised the last valid<BR>average value and used that value for a period of 1.2 seconds. After 1.2 seconds,<BR>the current average value would be used.<BR>In summary, in contrast to other parameters, only two values of AOA were used by<BR>the PRIMs when determining flight control commands. However, several risk<BR>controls were in place to minimise the potential for data inaccuracies to affect the<BR>flight control system.<BR>Scenario where AOA spikes could influence flight controls<BR>The aircraft manufacturer advised that the AOA processing algorithms would<BR>prevent most types of erroneous AOA inputs provided by the ADIRUs having an<BR>influence on flight control commands. This included situations such as an AOA<BR>‘runaway’ (or a continuous divergence from the correct value), single AOA spikes<BR>and most situations where there were multiple AOA spikes. However, the<BR>manufacturer identified that, in a very specific situation, the PRIMs could generate<BR>an undesired nose-down elevator command. This specific situation involved<BR>multiple AOA data spikes with the following properties:<BR>• there were at least two short duration, high amplitude spikes<BR>• the first spike was shorter than 1 second<BR>• the second spike occurred and was still present 1.2 seconds after the detection of<BR>the first spike.<BR>Recorded flight data from the accident flight showed that there were 42 recorded<BR>spikes in AOA 1 data. Due to recorder sampling rate limitations, it is likely that<BR>there were additional AOA 1 spikes that were not evident in the recorded data and it<BR>is not possible to reconstruct the exact duration and timing of any of the spikes.<BR>Although a large number of AOA 1 spikes occurred on the accident flight, on all<BR>but two of those occasions, the processing algorithm filtered them out and they had<BR>no influence on the flight controls.<BR>The aircraft manufacturer advised that AOA spikes may occur on many flights, but<BR>in its experience, there were usually only a very small number of spikes on any<BR>particular flight. It was not aware of any previous event where AOA spikes had met<BR>the above conditions and resulted in an in-flight upset.<BR>Simulation studies<BR>As part of the investigation, the manufacturer reported that it had performed<BR>simulation studies concerning the filtering of AOA spikes by a PRIM. The<BR>simulation studies confirmed that the input of two AOA spikes which met the<BR>- 30 -<BR>conditions listed above, were not effectively filtered by the PRIM, and could lead to<BR>undesired nose-down elevator commands.<BR>Flight envelope mechanisms influenced by AOA spikes<BR>The aircraft manufacturer reported that, based on its analysis of the available data<BR>and its review of system design, two of the flight envelope mechanisms were<BR>influenced by the AOA spikes during the accident flight: high angle of attack<BR>protection (alpha prot) and anti pitch-up compensation.<BR>Alpha prot was designed to protect the aircraft from high AOAs which could lead to<BR>a stall and loss of control. If the PRIMs detected that the aircraft’s AOA exceeded a<BR>predefined threshold, the computers would command a nose-down elevator<BR>movement to reduce the AOA. Alpha prot was only available when the aircraft was<BR>in normal law. When the aircraft was above 500 ft above ground level, alpha prot<BR>was effective immediately, while below 500 ft it was only active after the AOA<BR>exceeded the threshold for 2 seconds or more.<BR>Anti pitch-up was a pre-command included in the control laws to compensate for a<BR>pitch-up at high Mach due to aerodynamic effect.29 The compensation was available<BR>above Mach 0.65 and when the aircraft was in a ‘clean’ configuration (that is, with<BR>the landing gear and flaps retracted). The maximum authority of the anti pitch-up<BR>compensation was 6 degrees of elevator movement.<BR>The aircraft manufacturer advised that the 10-degree elevator command associated<BR>with the first in-flight upset, was the result of 4 degrees of alpha prot and the 6<BR>degree authority of the anti pitch-up compensation. The 10-degree command was<BR>close to the worst possible scenario that could arise from the design limitation in the<BR>AOA processing algorithm.<BR>For the accident flight, there was only a limited potential for additional upsets to<BR>occur. After the second upset, alpha prot was no longer operative as the flight<BR>control law had reverted from normal law to alternate law. From approximately 18<BR>minutes after the second upset, the aircraft was below Mach 0.65 and anti pitch-up<BR>compensation was no longer active.<BR>The manufacturer advised that a simulation performed with the AOA profile<BR>identified during the first pitch-down event, showed that such an AOA profile<BR>would not have produced a pitch-down event had the aircraft been below 500 ft.<BR>Relevance to other aircraft types<BR>The manufacturer advised that the AOA processing algorithms used by A330<BR>aircraft were also used by A340 aircraft. However, different algorithms were in use<BR>on other Airbus types, which were reported to be more robust to AOA spikes. The<BR>manufacturer advised that AOA spikes matching the above scenario would not have<BR>caused a pitch-down event on Airbus aircraft other than an A330 or A340.<BR>29 Pitch-up is an aerodynamic anomaly that can occur in aircraft with swept wings at high altitude<BR>and at high speed.<BR>- 31 -<BR>Other ADIRU-related occurrences<BR>ADIRU reliability<BR>Most components on modern aircraft, including ADIRUs, are highly reliable.<BR>Nevertheless, failures do occur. The aircraft manufacturer reported that the average<BR>mean time between failure30 (MTBF) for ADIRUs of the model used on VH-QPA,<BR>was about 17,500 flight hours.<BR>ADIRU failures affecting flight controls<BR>It is extremely rare for any ADIRU failures to have an undesirable effect on an<BR>aircraft’s flight controls.<BR>The ATSB investigated an in-flight upset occurrence related to an ADIRU failure<BR>on a Boeing 777-200 aircraft, which occurred on 1 August 2005, 240 km north-west<BR>of Perth. The ADIRU on that aircraft was made by a different manufacturer and of a<BR>different type to that on VH-QPA. Further details of that investigation can be found<BR>on the ATSB web site.31<BR>Airbus has reported that it is unaware of any previous occurrences where an<BR>ADIRU failure on one of its aircraft has resulted in undesirable elevator commands.<BR>However, there have been two other known occasions where ADIRUs have<BR>exhibited similar anomalous behaviour to that which occurred on the 7 October<BR>2008 accident flight, although those problems did not result in any adverse affect on<BR>the aircraft’s flight controls. Those events occurred on 12 September 2006 and 27<BR>December 2008.<BR>VH-QPA, 12 September 2006<BR>On 12 September 2006, VH-QPA was on a scheduled passenger transport service<BR>(QF68) between Hong Kong and Perth, Australia. At 2052 UTC (0452 local time),<BR>while the aircraft was in cruise at 41,000 ft, there was a failure of ADIRU 1. The<BR>ADIRU was the same unit (serial number 4167) as on the 7 October 2008 flight.<BR>The flight crew entered the problem into the aircraft’s technical log, noting that<BR>there had been a NAV ADR 1 FAULT and that they had received numerous ECAM<BR>messages.<BR>The PFR showed that there was a NAV IR1 FAULT at 2052 and, subsequently, a<BR>NAV ADR 1 FAULT at 2122. Maintenance records stated that, in accordance with<BR>the manufacturer’s maintenance procedures for the relevant PFR fault messages, an<BR>ADIRU re-alignment was conducted and a system test of both the IR and ADR was<BR>conducted. No faults were found.<BR>Following the 7 October 2008 accident, further information was obtained regarding<BR>the 12 September 2006 occurrence. The crew reported that the event occurred at<BR>night and that the aircraft was in clear conditions at the time of the event. The first<BR>30 In this context, MTBF is the average time between two failures of any type requiring the unit to be<BR>repaired.<BR>31 See http://www.atsb.gov.au/publications/investigation_reports/2005/AAIR/aair200503722.aspx.<BR>- 32 -<BR>officer was the handling pilot and autopilot 2 was engaged. The crew reported that<BR>they received numerous ECAM warning and caution messages. The messages<BR>changed rapidly and consequently they could not be read properly or actioned.<BR>There were also overspeed and stall warnings present.<BR>The crew reported that they contacted maintenance watch, but subsequent<BR>discussions could not resolve the issue. A scan of the overhead panel identified a<BR>very weak and intermittent ADR 1 fault light. The crew decided to turn off the<BR>ADR 1. Following that action, the warning and caution messages ceased and the<BR>flight continued without further incident. The crew reported that at no stage was<BR>there any effect on the aircraft’s flight controls. The autopilot and autothrust<BR>remained engaged throughout the event.<BR>No FDR or QAR data was available for the 12 September 2006 flight. The location<BR>of the aircraft at the time of the NAV IR 1 FAULT was estimated using positions<BR>reported by ACARS32 messages transmitted before and after the fault occurred.<BR>That technique gave a position 980 km (530 NM) north of Learmonth (Figure 11).<BR>Figure 11: Locations for each occurrence (the point shown is where the<BR>anomalous ADIRU behaviour commenced)<BR>The PFR for the flight contained a series of messages associated with ADIRU 1<BR>which were similar to the PFR for the 7 October 2008 flight. Consistent with there<BR>being no in-flight upset, there were no PRIM FAULTS or PRIM PITCH FAULTS<BR>on the 12 September 2006 PFR. The NAV ADR 1 FAULT, which was recorded 30<BR>minutes after the NAV IR 1 FAULT, may have been associated with the crew<BR>action of turning ADR 1 off.<BR>32 ACARS: Aircraft communications, addressing and reporting system. ACARS transmits<BR>maintenance and operational messages at intervals throughout a flight.<BR>- 33 -<BR>VH-QPG, 27 December 2008<BR>Sequence of events<BR>On 27 December 2008, an Airbus A330-303 aircraft, registered VH-QPG, was on a<BR>scheduled passenger transport service (QF71) from Perth to Singapore. At about<BR>0829 UTC (1729 local time), while the aircraft was in cruise at 36,000 ft, the<BR>autopilot (autopilot 1) disconnected and the crew received an ECAM message<BR>(NAV IR 1 FAULT). ADIRU 1 was the same model but a different unit (serial<BR>number 4122) to that involved in the 12 September 2006 and 7 October 2008<BR>events. Table 5 presents a summary of the sequence of events based on FDR and<BR>QAR data.<BR>Table 5. VH-QPG sequence of events<BR>Time (UTC)<BR>(hh:mm:ss)<BR>Time relative<BR>to event<BR>(hh:mm:ss)<BR>Event:<BR>07:49:55 -00:39:01 Takeoff at Perth<BR>08:14:01 -00:14:55 Aircraft reached top of climb (36,000 ft or FL360)<BR>08:28:55 -00:00:01<BR>IR 1 Fault indication commenced. Sampled once every<BR>four seconds.<BR>08:28:56 00:00:00 Autopilot 1 disconnect (involuntary)<BR>08:29:20 00:00:24<BR>ADR 1 Fault indication commenced. Sampled once<BR>every four seconds.<BR>08:30:21 00:01:25 Autopilot 1 re-engaged<BR>08:32:25 00:03:29 Captain’s PFD source switched to IR 3<BR>09:25:45 00:56:49<BR>Touchdown at Perth (aircraft gross weight was 195.3<BR>tonnes)<BR>The crew reported that they actioned the relevant operational procedure33 by<BR>selecting the IR 1 push-button to OFF and the ADR 1 push-button to OFF. Both<BR>OFF lights illuminated.<BR>The crew also reported that, even though the procedure had been completed, they<BR>continued to receive multiple ECAM messages. Those messages were constantly<BR>scrolling on the display. The ECAM procedure for the NAV IR 1 FAULT was<BR>displayed and it recommended switching the IR rotary mode selector to the ATT<BR>position. The crew reported that they completed this action (see Table 5, 0832:25),<BR>but it was unsuccessful in preventing further ECAM messages. The crew elected to<BR>return to Perth and an uneventful overweight landing was conducted. The crew<BR>reported that at no stage was there any effect on the aircraft’s flight controls.<BR>Examination of the FDR/QAR data showed that at 0829:20, there was an ADR 1<BR>Fault indication recorded on the FDR, which was consistent with the crew turning<BR>off ADR 1. Recorded data confirmed that the ADR 1 was selected OFF and was not<BR>providing further data to the aircraft’s systems from that time. However, even<BR>33 This procedure was different to that which applied at the time of the 7 October 2008 occurrence.<BR>The relevant procedure at the time of the 27 December 2008 occurrence was based on Airbus<BR>Operations Engineering Bulletin (OEB) 74-3 issued in December 2008 (see SAFETY ACTION).<BR>- 34 -<BR>though the IR 1 push-button had also been selected OFF, the IR 1 continued to<BR>supply erroneous data to the aircraft’s systems.<BR>At the time that the autopilot disconnected, the aircraft was approximately 260 NM<BR>north-west of Perth Airport and approximately 650 km (350 NM) south of<BR>Learmonth Airport (Figure 11).<BR>The PFR for the 27 December 2008 flight contained a series of messages associated<BR>with ADIRU 1 which were similar to the PFR for the 7 October 2008 flight.<BR>Consistent with there being no in-flight upset, there were no PRIM FAULTS or<BR>PRIM PITCH FAULTS. There was a NAV ADR 1 FAULT recorded 1 minute after<BR>the NAV IR 1 FAULT, and this was associated with the crew action of turning<BR>ADR 1 off.<BR>Examination of ADIRU 1 from VH-QPG<BR>Following the incident on 27 December 2008, the ADIRU initially remained on the<BR>aircraft but was unpowered. The unit was later removed from the aircraft and sent<BR>to the manufacturer’s facility in Los Angeles. It was received on 8 January 2009<BR>and was locked in a secure storage room while a test plan was developed.<BR>The investigation team agreed that the ADIRU should undergo a standard<BR>manufacturer’s test procedure and BITE download and the results analysed.<BR>Examination of the BITE data showed anomalous results that were similar to those<BR>obtained from the BITE download of ADIRU 1 from VH-QPA. More specifically:<BR>• BITE data was recovered but it did not contain information from the time period<BR>relating to the anomalous ADIRU behaviour<BR>• several routine BITE messages that were expected to have been stored were not<BR>recorded<BR>• there were anomalies in the BITE elapsed time interval parameter.<BR>At the time of publication, the source of the fault with ADIRU 1 from VH-QPG had<BR>not been identified and the unit has been securely stored until testing on ADIRU 1<BR>from VH-QPA had been progressed.<BR>Search for similar events<BR>Following the 7 October 2008 occurrence and based on information available at the<BR>time, the aircraft manufacturer and ADIRU manufacturer advised that they were not<BR>aware of any other occurrence involving similar anomalous ADIRU behaviour.<BR>They also advised that, if such a problem had occurred and no fault was found in a<BR>subsequent ground test of the unit, then the event would probably not be reported to<BR>them.<BR>Following the 27 December 2008 event, Airbus conducted a review of PFRs using<BR>the AIRcraft Maintenance ANalysis (AIRMAN) database. AIRMAN is a groundbased<BR>software tool that assists operators of Airbus aircraft to identify and manage<BR>unscheduled maintenance. Fault data is downloaded in real time, and PFRs are<BR>stored and available for subsequent analysis. The use of AIRMAN is an operatorbased<BR>decision, with most Airbus operators electing to use the tool. AIRMAN is<BR>currently used to monitor over 2,000 aircraft worldwide.<BR>- 35 -<BR>Airbus searched the AIRMAN database for PFRs which contained a similar pattern<BR>of fault messages as occurred on the 12 September 2006, 7 October 2008 and 27<BR>December 2008 flights. For the period January 2005 to December 2008 for<BR>A330/A340 aircraft with ADIRUs of the same model, four matching PFRs were<BR>identified: three for the events already identified and another event from a related<BR>operator (see VH-EBC, 7 February 2008). No matching PFRs were identified for<BR>single-aisle Airbus aircraft (A318, A319, A320, A321) or A330/340 aircraft with<BR>different model ADIRUs.<BR>Airbus advised that there were about 900 A330/A340 aircraft in operation, and 397<BR>had the same model of ADIRU as fitted to VH-QPA and VH-QPG. AIRMAN data<BR>was available for 248 of those aircraft in the 2005 to 2008 period. The sample of<BR>248 aircraft included 48 operators, and those included several airlines that operated<BR>flights to and from Australia.<BR>VH-EBC, 7 February 2008<BR>On 7 February 2008, an Airbus A330-200 aircraft, registered VH-EBC, was on a<BR>scheduled passenger transport service (JQ07) from Sydney to Saigon, Vietnam. At<BR>0604 UTC, while the aircraft was in cruise, there was a failure of ADIRU 1. The<BR>ADIRU was the same model but a different unit (serial number 5155) to those<BR>involved in the other three events.<BR>The crew reported in the aircraft’s technical log that they received a NAV IR 1<BR>FAULT message. After consulting the ECAM and operations manual, they<BR>switched the IR rotary mode selector to the ATT position and the ATT HDG switch<BR>to the CAPT ON 3 position. Following the identification of this event via the<BR>AIRMAN search, the crew of EBC on 7 February 2008 were interviewed about the<BR>event. Their recollection was consistent with the technical log entry. After<BR>following the specified procedure, they received no additional ECAM messages and<BR>the flight continued without further incident.<BR>No FDR/QAR data was available for the 7 February 2008 flight. The PFR showed<BR>that there were many similar fault messages associated with ADIRU 1 as occurred<BR>for the other three events. Consistent with there being no in-flight upset, there were<BR>no PRIM FAULTS or PRIM PITCH FAULTS.<BR>The location of the aircraft at the time of the NAV IR 1 FAULT was estimated<BR>using positions reported by ACARS messages transmitted before and after the fault<BR>occurred. That technique gave a position 700 km (380 NM) north-west of Sydney<BR>and 3,250 km (1,760 NM) east of Learmonth.<BR>At the time of publication, the investigation team had not confirmed whether or not<BR>this event was related to the other occurrences.<BR>Electromagnetic interference<BR>General information<BR>All electrical systems generate some electromagnetic emissions, commonly called<BR>radio waves, either as an intended function of the system or as an unintended<BR>consequence of the physical properties of its electrical circuits. All systems can also<BR>- 36 -<BR>be disturbed, to varying levels, by emissions from another source. Electromagnetic<BR>interference (EMI) is an undesired disturbance in the function of an electrical<BR>system as a result of electromagnetic emissions from another source.<BR>Electrical systems, particularly aircraft avionics, are designed to be resilient to<BR>undesirable disturbances as a result of emissions from other systems, and also to<BR>minimise emissions that may cause disturbances in other systems. For example, the<BR>signal strengths within a system are designed to be far greater than the amount of<BR>currents and voltages that are expected to be induced by other systems, so that the<BR>magnitude of any unintentionally induced signal is too low to have an undesirable<BR>effect on the system.<BR>Emissions can be divided into two types: conducted and radiated. Conducted<BR>emissions travel along wire interconnects between systems or parts of a system.<BR>Radiated emissions travel through free space and are generated by time-varying<BR>electrical signals in a conductor. However, radiated emissions can induce currents<BR>in electrical wiring, and currents in wiring can emit electromagnetic radiation.<BR>A system may produce both conducted and radiated emissions over a range of<BR>frequencies and varying magnitudes. Conversely, a system may also be susceptible<BR>to conducted or radiated interference over a range of frequencies and magnitudes.<BR>Those characteristics of a system’s emissions and susceptibilities are a consequence<BR>of the physical properties of the system, mostly by design. For example, a piece of<BR>electrical equipment may be enclosed in a metal housing that prevents internal<BR>radiated emissions from emanating outside the unit and also shields the unit from<BR>external radiated emissions. However, the system’s physical properties may change<BR>over time as a result of environmental effects and ageing, or if there is a hardware<BR>fault. For example, an electrical connection may degrade and result in undesired<BR>emissions.<BR>In an aircraft, emissions may originate from a number of sources:<BR>• from aircraft systems<BR>• from personal electronic devices (PEDs) carried by passengers or crew, or active<BR>electronic devices in the aircraft’s cargo<BR>• from external artificial sources such as radar sites and communications facilities<BR>• from natural sources such as electrical storms, rain particles, electrostatic<BR>discharge, and solar and cosmic radiation.<BR>Electromagnetic compatibility standards<BR>The A330 aircraft type was certified to meet European and US airworthiness<BR>requirements. As such, the aircraft and equipment were required to be resistant to<BR>EMI, demonstrated through aircraft and equipment design and testing.<BR>US Federal Aviation Regulations required the systems to be resistant to<BR>electromagnetic field strengths of 50 to 3,000 volts per metre (V/m), depending on<BR>frequency. At very low frequencies (VLF), the limit was 50 V/m.<BR>Equipment may be vulnerable to conducted and radiated emissions, and special test<BR>methods can be used to determine the susceptibility to both types. Conducted<BR>susceptibility tests induce interference on the wiring interfaces of the equipment,<BR>- 37 -<BR>while radiated susceptibility tests subject the equipment to high strength radio<BR>waves.<BR>Conducted susceptibility tests covered the 10 kHz to 400 MHz range (such as audio<BR>and VLF frequencies), and radiated susceptibility tests covered the 30 MHz to 18<BR>GHz range (such as high frequency radio and radar frequencies).<BR>As part of the certification of the ADIRU design, a sample ADIRU was tested to<BR>limits specified by the DO-160C standard. The limits for that standard were 100<BR>V/m field strength for radiated susceptibility and 150 milliamperes (mA) induced<BR>current for conducted susceptibility.<BR>Potential sources of EMI in the geographical area<BR>As shown in Figure 11, the three known related events occurred within 1,000 km of<BR>Learmonth. The operator reported that its A330 aircraft conducted 9,149 sectors in<BR>2008. Approximately 19 per cent of those sectors were flights between Perth and<BR>Singapore or Hong Kong and passed in relatively close proximity to Learmonth.<BR>Approximately 29 per cent of its A330 flights passed within 1,500 km of<BR>Learmonth. In addition, other A330/A340 operators conducted regular flights<BR>between Asian locations and Perth.<BR>Given that the events all occurred in a broadly similar geographical area, the<BR>investigation reviewed information concerning potential sources of EMI in the area.<BR>Harold E. Holt Naval Communication Station<BR>The 7 October 2008 occurrence occurred within 170 km of the Harold E. Holt<BR>Naval Communication Station near Learmonth, Western Australia. The station<BR>transmitted at a frequency of 19.8 kHz which is within the VLF band. The<BR>transmission power was about 1 megawatt using an omni-directional antenna.<BR>The station transmitted almost continuously with the exception of weekly<BR>maintenance periods, and was transmitting at the time of the three A330 ADIRUrelated<BR>occurrences under investigation (12 September 2006, 7 October 2008, and<BR>27 December 2008).<BR>The Australian Department of Defence advised that:<BR>• no equipment malfunctioned near to or during the time of the events<BR>• the frequency of 19.8 kHz had been in use for over 10 years<BR>• there had been no changes in the nature of the transmissions in recent years.<BR>The Harold E. Holt station has been in operation since 1967. VLF transmitters are<BR>also located in other countries including the USA, UK, China, France, India, Japan<BR>and Russia.<BR>Estimated field strengths as a result of transmissions from the station, at the three<BR>locations where the ADIRU-related events occurred, are provided in Table 6. Those<BR>field strength values were significantly below the levels at which the ADIRU design<BR>was tested during certification.<BR>- 38 -<BR>Table 6: Estimated field strengths as a result of transmissions from the<BR>Harold E. Hold Naval Communication Station<BR>Event Aircraft Approximate<BR>distance to station<BR>(km)<BR>Approximate<BR>electromagnetic<BR>field strength<BR>(V/m)<BR>12 Sep 2006 VH-QPA 950 0.011<BR>7 Oct 2008 VH-QPA 170 0.059<BR>27 Dec 2008 VH-QPG 700 0.014<BR>As noted in ADIRU testing, the test plan for the ADIRU 1 from QPA included<BR>testing the unit at the frequency used by the VLF transmitter. No problems were<BR>found with the performance of ADIRU 1. This testing only involved conducted<BR>susceptibility.34<BR>High Frequency (HF) radio communications site<BR>A high frequency (HF) radio communications site is also located on North West<BR>Cape near Learmonth. The site can transmit signals in the HF frequency band (3 to<BR>30 MHz) at a signal power of 10 kilowatts or less. Records indicate that the site was<BR>transmitting at the time of the 12 September 2006 and 27 December 2008 events. It<BR>was not transmitting at the time of the 7 October 2008 event.<BR>Cabin safety<BR>Passenger seating disposition<BR>There were 297 passenger seats on the aircraft: 30 located in business class (rows 1<BR>to 5, between doors 1 and 2), 148 in the centre of the aircraft (rows 23 to 41,<BR>between doors 2 and 3), and 119 in the rear of the aircraft (rows 45 to 60, between<BR>doors 3 and 4).<BR>The 303 passengers included three infants who were seated with a parent for the<BR>takeoff. Three of the passengers on staff travel arrangements were located on nonpassenger<BR>seats for takeoff; one in the fourth occupant seat on the flight deck and<BR>two in the cabin crew rest area (four seats located in rows 40 and 41). During the<BR>flight, the two passengers seated in the cabin crew rest area moved to the cabin<BR>crew jump seats located at the front of the aircraft.<BR>At the time of the in-flight upsets, the meal service had been completed and the<BR>service carts were secured in the galleys. Many passengers reported that they had<BR>recently returned from or were in the process of going to the toilets.<BR>34 Low-frequency radiated susceptibility tests require very specialised transmitting equipment that<BR>was not available to the investigation. In practice, low frequency susceptibility is usually<BR>evaluated using conducted emissions as that method is both practical and representative of actual<BR>low-frequency electromagnetic coupling.<BR>- 39 -<BR>Passenger questionnaire<BR>A passenger questionnaire was developed to obtain information from passengers<BR>about their experience and observations during the upset events. It also included<BR>questions on safety information, use of seatbelts, injuries and use of personal<BR>electronic devices. The questionnaire could be completed electronically or on a hard<BR>copy form, or by interview if requested by the passenger.<BR>Distribution of the questionnaire commenced on 28 October 2008. It was not able to<BR>be sent to all passengers as contact details were incomplete.<BR>As of 26 January 2009, 95 surveys had been received. Those surveys also included<BR>details for six children. In addition to the surveys, the ATSB obtained some<BR>information by interview or email from 29 other adult passengers, which included<BR>information for 11 other children. In the survey responses and additional<BR>information received, some passengers provided information about other<BR>passengers.<BR>Multiple attempts were made to contact passengers who were seriously injured or<BR>attended hospital and did not respond to the survey. However, information from a<BR>small number of those passengers was not able to be obtained.<BR>Passenger description of first in-flight upset<BR>Passengers reported that they noticed nothing unusual about the flight prior to the<BR>upset. Some passengers and cabin crew reported that, a few minutes prior to the<BR>upset, they noticed a reduction in thrust, whereas some other passengers described a<BR>slight change in the aircraft’s flight similar to the commencement of the descent for<BR>landing. Both of those observations were consistent with the aircraft’s descent from<BR>37,200 ft back down to 37,000 ft following the autopilot disconnect.<BR>Passengers reported that the upset occurred without any prior warning. They first<BR>noticed a sudden movement of the aircraft, generally described as a ‘drop’ or a<BR>‘pitch down’. Many passengers and loose items were thrown upwards, and many of<BR>these hit ceiling panels or overhead lockers.<BR>General injury information<BR>In addition to information obtained from passengers, basic information on<BR>passenger injuries was obtained from the Western Australia Department of Health<BR>and the operator. A review of the available data identified the following:<BR>• Almost all of the injuries occurred at the time of the first in-flight upset.<BR>• Of the 106 passengers known to be injured, seven were located in the front<BR>section of the aircraft, 55 located in the centre section, and 44 were located in<BR>the rear section.<BR>• Of the 51 passengers who attended hospital, 32 were located in the centre<BR>section and 19 were located in the rear section.<BR>• Of the 11 passengers who were seriously injured, seven were located in the<BR>centre section and four were located in the rear section. The severity of injuries<BR>of both those who attended hospital and those who did not attend hospital,<BR>varied considerably.<BR>- 40 -<BR>Seated passengers<BR>Based on the information provided by passengers, 82 passengers were seated with<BR>seatbelts fastened and 61 were seated without seatbelts fastened. Although most of<BR>the remaining passengers would have been seated, there was no information<BR>available regarding whether they had their seatbelts fastened. Therefore, the overall<BR>compliance rate for wearing seatbelts could not be reliably estimated. However,<BR>information obtained from many of the passengers suggested that there were more<BR>than 61 passengers who did not have their seatbelts on at the time of the first inflight<BR>upset.<BR>For the passengers reported to have their seatbelts fastened:<BR>• 35 per cent of those passengers were reported to be injured and 13 per cent<BR>attended hospital.<BR>• The most common type of injury was a strain / sprain of the neck or back. Some<BR>passengers reported injuries due to being hit by another person or by an object,<BR>or bruises due to hitting arm rests.<BR>• Two of the passengers received serious injuries. One of those passengers was a<BR>child who received abdominal contusions from a seatbelt. The other passenger<BR>experienced a stroke three days after the flight.<BR>For the passengers reported to not have their seatbelts fastened:<BR>• 91 per cent of the passengers were reported to be injured and 38 per cent<BR>attended hospital.<BR>• The most common type of injuries were head or neck injuries from hitting the<BR>ceiling or overhead lockers, and bruising or other injuries of the back, legs or<BR>other parts of the body when landing on a seat or the floor.<BR>• Three of the passengers received serious injuries. Two received spinal injuries<BR>and an infant received minor head injuries.<BR>Four passengers reported that, even though they were wearing seatbelts, they were<BR>not restrained in their seats and they subsequently hit the ceiling or were thrown<BR>from their seat. Three of those passengers advised that they had their seatbelts<BR>loosely fastened and one advised they had their seatbelt firmly fastened.<BR>Non-seated passengers<BR>Eighteen passengers were reported to have been standing or walking in the cabin at<BR>the time of the first upset. Most of them were reported to be on their way to or from<BR>a toilet and some were attending to children. All of those passengers were injured,<BR>and 67 per cent attended hospital. Four of the standing / walking passengers<BR>received serious injuries. All of the seriously injured received multiple injuries,<BR>including spinal injuries.<BR>Two passengers were reported to be in toilets at the time of the first upset. One<BR>passenger received serious injuries and the other attended hospital. Both passengers<BR>experienced multiple injuries, including spinal injuries.<BR>- 41 -<BR>Crew member injury details<BR>At the time of the first in-flight upset event, three flight attendants and the first<BR>officer were standing in the forward galley and one flight attendant had just left that<BR>galley. The first officer and two of the attendants received minor injuries and the<BR>other was uninjured.<BR>Four of the flight attendants were in the cabin crew rest area at the time of the first<BR>in-flight upset. They were all preparing to leave the crew rest area either because<BR>their break was about to end or because they reported feeling something similar to<BR>the ‘top of decent’ prior to the first in-flight upset. As a result, none had their<BR>seatbelts fastened at the time.<BR>Another flight attendant was standing in the rear galley at the time of the first inflight<BR>upset and received serious injuries.<BR>Passenger seatbelts<BR>Seatbelt description<BR>The passenger seatbelts on the aircraft were a common type of lap belt with a liftlatch<BR>release mechanism (Figure 12). The buckle was on the passenger’s left side<BR>and the tongue on the right side. Passengers could adjust the tightness of the belt by<BR>adjusting the distance of the buckle from its anchor point. In general, when the<BR>seatbelt was firmly fastened, the buckle was centred across the passenger’s hips.<BR>Figure 12: Seatbelt buckle of type fitted to VH-QPA<BR>- 42 -<BR>Seatbelt examinations<BR>A sample of 51 seatbelts was examined in detail. The sample included the seatbelts<BR>of the four passengers who reported that they were wearing their seatbelts, but the<BR>seatbelts did not restrain them to their seats. It also included other passengers who<BR>attended hospital and it was not known whether or not they were wearing seatbelts<BR>at the time of the occurrence. No problems were identified with the condition of the<BR>webbing, buckle or tongue of any of those seatbelts.<BR>Potential for inadvertent seatbelt release<BR>During the seatbelt examination, investigators identified a scenario by which a<BR>loosely fastened seatbelt could inadvertently release. The scenario involved the<BR>following:<BR>• The seatbelt had to be loosely fastened. The buckle of the seatbelt could then<BR>slide down off a passenger’s right hip.<BR>• The buckle had to be positioned under the passenger’s right armrest.<BR>• If a vertical force was then applied, the lift-latch part of the buckle could get<BR>caught on a ridge on the underside of the armrest. If the lift-latch got caught on<BR>the ridge, the buckle would release.<BR>When the buckle of a loosely fastened belt was placed in a position underneath the<BR>armrest, investigators could consistently make the buckle release by positioning the<BR>buckle underneath the armrest and then standing up. In general, for the scenario to<BR>be fulfilled, the belt had to be adjusted to be near the end of its adjustment range.<BR>Subsequent examination has shown that this potential for inadvertent release is not<BR>restricted to seats on the A330 aircraft type or the operator’s aircraft. A similar<BR>potential has been identified on aircraft from multiple other operators and other<BR>manufacturers, though it is not present on all aircraft and more difficult to do on<BR>some seats than others. The potential appears to depend on a range of factors,<BR>including the design of the seat and armrest.<BR>The seatbelt manufacturer, aircraft manufacturer, aircraft operator, the Civil<BR>Aviation Safety Authority, the ATSB and other investigation agencies, were<BR>previously unaware of this inadvertent release scenario. Initial research by the<BR>ATSB has not identified this scenario to be associated with injuries in previous inflight<BR>upsets.<BR>The seatbelt manufacturer has advised that seatbelts are not designed to be worn<BR>improperly adjusted. It also reported that it would not be possible to ensure proper<BR>placement of the seatbelt on the body when seatbelts were worn ‘extremely loosely<BR>fastened’.<BR>- 43 -<BR>ONGOING INVESTIGATION ACTIVITIES<BR>Air data inertial reference units<BR>ADIRU testing is ongoing in accordance with a test program that was developed<BR>and agreed by the investigation team. Protocols are in place for the oversight of the<BR>testing, regular reporting of the results to investigation team members and analysis<BR>of the results.<BR>Further testing of ADIRU 1 from VH-QPA (unit 4167) will include the following<BR>activities:<BR>• Further EMI testing. The frequencies to be covered are associated with onboard<BR>transmitters and other onboard systems that have been nominated by the<BR>investigation team for particular attention. This testing will be conducted before<BR>unit disassembly to prevent disturbance to the unit’s hardware that could<BR>otherwise invalidate the EMI testing.<BR>• The unit will be disassembled and the individual modules tested separately.<BR>• Pending the results of the additional EMI and component testing, the test plan<BR>may be expanded to include additional testing.<BR>A test plan for ADIRU 1 from VH-QPG (unit 4122) and ADIRU 1 from VH-EBC<BR>(unit 5155), will be developed and further testing conducted.<BR>In addition to the testing of the specific units, the following related activities are<BR>being conducted:<BR>• The operator has initiated a detailed review as well as specific ongoing<BR>monitoring of ADIRU performance across its A330 fleet. The results will<BR>continue to be reported to the investigation team.<BR>• The ADIRU manufacturer is conducting a theoretical analysis of ADIRU<BR>software and hardware to identify possible fault origins.<BR>• The aircraft manufacturer is conducting a detailed analysis of differences in<BR>aircraft configuration between the operator’s A330 aircraft and other operators’<BR>A330 aircraft with the same type of ADIRU. The results of these configuration<BR>comparisons may lead to additional ADIRU testing requirements.<BR>• A detailed analysis is being conducted of whether there were any commonalities<BR>in operational, environmental or maintenance aspects of the flights/aircraft that<BR>were involved in the occurrences.<BR>Flight control system<BR>The investigation is examining various aspects of the PRIM software development<BR>cycle including design, hazard analysis, testing and certification.<BR>Electronic centralized aircraft monitor (ECAM)<BR>The investigation is examining the performance of the ECAM and its effectiveness<BR>in assisting crews to manage aircraft system problems.<BR>- 44 -<BR>Cabin safety<BR>Further work on cabin safety aspects is ongoing, including the following:<BR>• Further analysis of information obtained from passengers to determine patterns<BR>related to the occurrence or severity of injuries.<BR>• Further examination of the potential for inadvertent seatbelt release associated<BR>with loosely fastened seatbelts. The examination will consider the scope of the<BR>problem across different types of aircraft, as well as relevant design<BR>requirements for seatbelts and seats.<BR>• Review of relevant aviation industry requirements regarding the use of seatbelts.<BR>Flight recorders<BR>Examination of CVR, FDR and QAR information from VH-QPA is on-going and<BR>includes the following:<BR>• analysis of CVR audio regarding aural warnings, crew actions, aircraft handling<BR>and crew/cabin communications during the pitch-down events and the<BR>subsequent approach and landing at Learmonth<BR>• analysis of QAR data to assist in evaluating the performance of aircraft systems<BR>• analysis of FDR data to produce a detailed sequence of events and assist in<BR>evaluating the performance of aircraft systems<BR>• a review of the earlier flights recorded by the FDR and QAR for any evidence of<BR>anomalous performance of aircraft systems.<BR>Examination of FDR and QAR information from VH-QPG is on-going and includes<BR>the analysis of data to assist in evaluating the performance of aircraft systems and to<BR>produce a detailed sequence of events.<BR>The aircraft manufacturer and the operator are examining the feasibility of<BR>recording additional parameters from ADIRUs 1 and 2 on the QAR. This would<BR>require wiring changes to the operator’s A330 aircraft to access an additional<BR>ADIRU databus and modifications to the aircraft condition monitoring system<BR>(ACMS) software.<BR>Other activities<BR>The ATSB is aware that a post-incident multi-agency debrief has been conducted.<BR>The debrief included representatives from all available private, government and<BR>non-government organisations involved in the emergency response to the accident<BR>and the Westralia Airports Corporation is coordinating actions from that meeting.<BR>The ATSB will review those outcomes in relation to information obtained at<BR>interviews and from responses to the passenger questionnaire.<BR>- 45 -<BR>SAFETY ACTION<BR>Aircraft manufacturer<BR>Operational procedures<BR>On 14 October 2008, as soon as a preliminary analysis of the occurrence was<BR>conducted, Airbus published Operator Information Telex (OIT) / Flight Operations<BR>Telex (FOT) SE 999.0083/08/LB (‘A330 in-flight incident’). The telex was issued<BR>to Airbus operators, who were asked to distribute it to all A330/A340/A340-<BR>500/A340-600 flight crews without delay. The telex provided brief details known<BR>about the occurrence. It also provided operational recommendations applicable for<BR>A330/A340 aircraft fitted with Northrop Grumman air data inertial reference units<BR>(ADIRUs). The telex stated that, pending final resolution, Airbus would issue an<BR>OEB 74-1 that would instruct flight crew to<BR>select OFF the whole ADIRU in the case of an inertial reference (IR) failure,<BR>instead of switching OFF only the IR part.<BR>On 15 October, OEB-A330-74-1 was dispatched, applicable to all A330 aircraft<BR>fitted with Northrop Grumman ADIRUs. The OEB stated that, in the event of a<BR>NAV IR FAULT (or an ATT red flag being displayed on either the captain’s or first<BR>officer’s PFD), the required procedure was for the crew to select OFF the relevant<BR>ADR and then select OFF the relevant IR. A compatible temporary revision was<BR>issued to the Minimum Master Equipment List at the same time. The procedure in<BR>the OEB was subsequently issued as an Emergency Airworthiness Directive by the<BR>European Aviation Safety Agency (EASA) (No. 2008-0203-E) effective on 19<BR>November 2008 and the Civil Aviation Safety Authority (CASA) (AD/A330/95)<BR>effective on 20 November 2008.<BR>The OEB procedure was subsequently amended in December 2008 to cater for a<BR>situation where the IR and ADR pushbuttons are selected to OFF and the OFF<BR>lights did not illuminate. If the lights did not illuminate, the new OEB (74-3)<BR>required crews to select the IR rotary mode selector to the OFF position. This OEB<BR>was subsequently issued as an Emergency Airworthiness Directive by EASA (No.<BR>2008-0225-E) effective on 22 December 2008 and CASA (AD/A330/95<BR>Amendment 1) effective on 22 December 2008.<BR>Following the 27 December 2008 event, Airbus issued another OEB (74/4) on 4<BR>January 2009. This OEB provided a different procedure for responding to a similar<BR>ADIRU-related event to ensure erroneous data would not be used by other aircraft<BR>systems. The procedure required the crew to select OFF the relevant IR, select OFF<BR>the relevant ADR, and then turn the IR rotary mode selector to the OFF position.<BR>The modified procedure was subsequently issued as an Emergency Airworthiness<BR>Directive by EASA (No. 2009-0012-E) effective on 19 January 2009 and CASA<BR>(AD/A330/95 Amendment 2) effective on 19 January 2009.<BR>Similar OEBs were issued by Airbus for A340 aircraft, and the EASA<BR>Airworthiness Directives also applied to A340 aircraft.<BR>- 46 -<BR>Flight control system<BR>Airbus is in the process of developing a modification to its PRIM software to make<BR>it more robust to AOA spikes.<BR>Aircraft operator<BR>On 15 October 2008, in response to the Airbus releases, the operator issued Flight<BR>Standing Order 134/08 for its A330 operations. On 24 October 2008, this order was<BR>replaced by Flight Standing Order 136/08, which incorporated the material from the<BR>Airbus OEB. In addition, a program of focussed training during simulator sessions<BR>and route checks was initiated to ensure that flight crew undertaking recurrent or<BR>endorsement training were aware of the contents of the Flight Standing Order.<BR>Subsequent Flight Standing Orders were issued in response to the modified OEBs<BR>in December and January 2009.<BR>Seatbelt reminders<BR>In its media statements providing updates on the investigation on 8 and 10 October<BR>2008, the ATSB noted that this accident served as a reminder to all people who<BR>travel by air of the importance of keeping seatbelts fastened at all times when seated<BR>in an aircraft.<BR>On 27 October 2008, the Australian Civil Aviation Safety Authority issued a media<BR>release that stated that the occurrence was as a timely reminder to passengers to<BR>‘remain buckled up when seated at all stages of flight’. The media release also<BR>highlighted the importance of passengers following safety instructions issued by<BR>flight crew and cabin crew, including watching and actively listening to the safety<BR>briefing given by the cabin crew at the start of each flight.<BR>- 47 -<BR>APPENDIX A: ELECTRONIC INSTRUMENT SYSTEM<BR>This appendix provides general background information on the A330 electronic<BR>instrument system. It is based on information contained in the operator’s A330<BR>Flight Crew Operating Manual, Volume 1: Systems Description. The information is<BR>not exhaustive.<BR>Figure A1 shows the general layout of the electronic instrument system. Key<BR>components of the system are the electronic centralized aircraft monitor (ECAM)<BR>and the primary flight display (PFD).<BR>Figure A1: Overview of electronic instrument system<BR>Failure mode classifications<BR>Failures of an aircraft system are classified at three levels:<BR>• Level 3 failure or ‘warning’, associated with the colour red. The configuration<BR>or failure requires immediate action by the flight crew.<BR>• Level 2 failure or ‘caution’, associated with the colour amber. The flight crew<BR>should be aware of the configuration or failure, but need not take immediate<BR>action.<BR>• Level 1 failure or ‘caution’, associated with the colour amber. Requires crew<BR>monitoring.<BR>For a level 3 warning, the MASTER WARN red light flashes (or specific red light<BR>illuminates), and a continuous repetitive chime (or other specific aural signal)<BR>sounds in the cockpit. For a level 2 caution, a steady MASTER CAUT amber light<BR>illuminates and there is a single chime. The lights and signals cease when the<BR>warning/caution situation no longer exists or when the flight crew press the<BR>respective ‘attention getter’ light or press other controls on the electronic<BR>centralized aircraft monitor (ECAM).<BR>- 48 -<BR>Electronic centralized aircraft monitor (ECAM)<BR>ECAM provides information on the status of the aircraft and its systems on two<BR>display units. The upper unit or engine/warning display (E/WD) presents<BR>information such as engine primary indications, fuel quantity information and<BR>slats/flap positions. It also presents warning or caution messages when a failure<BR>occurs, and memo messages when there are no failures. The lower or system<BR>display (SD) presents aircraft synoptic diagram and status messages. Figure A1<BR>shows the location of the ECAM display units. Figure A2 presents a more detailed<BR>overview of the E/WD.<BR>Figure A2: Engine / warning display of ECAM<BR>Level 3 warning messages are displayed on the E/WD in red. Level 2 and level 1<BR>caution messages are displayed in amber. In the event of a level 3 or level 2 failure,<BR>the E/WD will display the relevant warning or caution message, together with<BR>relevant actions the crew should take in response to the failure. The system display<BR>also shows the system page for the affected system.<BR>The ECAM system is designed to prioritise error messages, with level 3 failures<BR>having priority over level 2 failures, which have priority over level 1 failures.<BR>In addition to the ECAM messages and the ‘attention getters’, a local warning light<BR>directly controlled by the affected system may illuminate (for example, the IR lights<BR>on the overhead panel discussed above).<BR>Primary flight displays<BR>The electronic flight instrument system (EFIS) displays flight parameters and<BR>navigational data on the primary flight displays (PFDs) and navigational displays<BR>(NDs).<BR>The PFD provides flight information such as aircraft attitude, airspeed, altitude,<BR>vertical speed, heading and track, autoflight information, vertical and lateral<BR>deviations, and radio navigation information. Various ‘flags’ and messages<BR>pertaining to specific parameters are also displayed on the PFD.<BR>- 49 -<BR>APPENDIX B: FLIGHT DATA RECORDER PLOTS<BR>Figure B1: Data plot for complete flight duration<BR>- 50 -<BR>Figure B2: Plot showing selected data during period of both in-flight upset events<BR>- 51 -<BR>Figure B3: Plot showing selected data during period of both in-flight upset events<BR>- 52 -<BR>Figure B4: Plot showing selected data for first in-flight upset event<BR>- 53 -<BR>Figure B5: Plot showing selected data for second in-flight upset event</P>

涟漪雨 发表于 2010-11-11 10:00:29

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