CFM56 Project Overview
**** Hidden Message ***** <BR>CFM Proprietary Information 2<BR>CFM56 Project Department Team<BR>T. Shuttleworth, Administrative Associate<BR>R. McAfee<BR>M. Schwartz<BR>J.A. Agnew<BR>W.H. Benham<BR>P. J. Busken<BR>B.P. Davey<BR>P. G. Gruber<BR>R. Goodall<BR>P.C. Kolbe<BR>E.B. Martin<BR>T. McClary<BR>A. P. Mihalchik<BR>J. Milam<BR>R. L. Nebuda<BR>B. Quinn<BR>R. Smith<BR>M. Wandersee<BR>CFM56<BR>Project General Manager<BR>W. S. Clapper<BR>CFM56<BR>Project General Manager<BR>W. S. Clapper<BR>CFM56-5<BR>Program<BR>General Manager<BR>K.J. Foley<BR>CFM56-5<BR>Program<BR>General Manager<BR>K.J. Foley<BR>CFM56-2/-3/-7<BR>Program<BR>General Manager<BR>R. W. Adams<BR>CFM56-2/-3/-7<BR>Program<BR>General Manager<BR>R. W. Adams<BR>CFMI e-Business and<BR>Product Support Integration<BR>Director<BR>S. Pawlikowski<BR>CFMI e-Business and<BR>Product Support Integration<BR>Director<BR>S. Pawlikowski<BR>CFM56<BR>Product Support<BR>Engineering Manager<BR>D. N. Poli<BR>CFM56<BR>Product Support<BR>Engineering Manager<BR>D. N. Poli<BR>CFM56<BR>Manufacturing<BR>Programs Manager<BR>R.W. Adams<BR>CFM56<BR>Manufacturing<BR>Programs Manager<BR>R.W. Adams<BR>CFM56 Upgrades<BR>Program Leader<BR>L.J. Baran<BR>CFM56 Upgrades<BR>Program Leader<BR>L.J. Baran<BR>CFM56<BR>Project<BR>Master Black Belt<BR>S. O’Day<BR>CFM56<BR>Project<BR>Master Black Belt<BR>S. O’Day<BR>CFM Proprietary Information 3<BR>CFM56 in ‘02: The World’s Best-Selling<BR>Engines<BR>Greatest aviation partnership in the world<BR>– 5,000 CFM-powered aircraft<BR>– 200,000 passengers every day<BR>– ~600 orders in ‘02 / 55% orders share<BR>First flight on A318<BR>First flight of -5C/P on A340 testbed<BR>CFM56-3 Time on Wing upgrade<BR>– Entered service Oct. ‘02 at Southwest<BR>Excellent progress on Project TECH56<BR>CFM Proprietary Information 4<BR>CFM56 in ‘03: New Platforms, New<BR>Upgrades<BR>Certify / launch upgrades<BR>- CFM56-5B acoustic upgrade<BR>- CFM56-5C/P for A340<BR>Define technology insertion for -5B & -7<BR>Deliver reliable new products<BR>– CFM56-5B on A318 … Frontier, July ‘03<BR>– CFM56-5C/P on A340-300 … Swiss, Oct. ‘03<BR>Execute 737-900X strategy with Boeing<BR>Manage fleet issues<BR>…HPT blade durability , -5C reverser<BR>CFM Proprietary Information 5<BR>CFM56-7<BR>1997<BR>CFM56-5B/P<BR>1996<BR>Generation<BR>4<BR>• Wide chord fan blades<BR>• Powder metallurgy<BR>• Low emissions<BR>• 3-D aero<BR>2000<BR>Thrust (1000 pounds)<BR>1970<BR>•High bypass<BR>•Hydromechanical<BR>controls<BR>Generation<BR>1<BR>• Static composites<BR>• Containment tech<BR>• Noise reduction<BR>Generation<BR>2<BR>CFM56-2<BR>CFM56-3<BR>1984<BR>25<BR>30<BR>35<BR>CFM56-5C<BR>1993<BR>CFM56-5A<BR>1988<BR>•FADEC<BR>•Active clearance<BR>•Advanced turbine materials<BR>and coatings<BR>Generation<BR>3<BR>CFM56-5C/P<BR>2002<BR>CFM56 Engine Family:<BR>How the Best Keeps Getting Better<BR>B737-300<BR>B737-400<BR>B737-500<BR>A319<BR>A320<BR>A340 A318<BR>A319<BR>A320<BR>A321<BR>B737-600<BR>B737-700<BR>B737-800<BR>B737-900<BR>DC-8<BR>Military<BR>Incorporating Advanced, Proven Technology<BR>CFM Proprietary Information 6<BR>Animation<BR>CFM56-3 Core Upgrade Program<BR>CFM56: Product Upgrades<BR> 3D aero in compressor and new HPT hardware<BR> Benefits:<BR>– Longer on-wing life<BR>– Lower operating cost<BR>– Lower maintenance costs<BR>– Enhanced durability<BR> 13 engines delivered to Southwest Airlines in 2002<BR>– 7 engines are in-service flying on 6 aircraft<BR>Southwest Airlines is already experiencing the<BR>benefits<BR>CFM Proprietary Information 7<BR>CFM56: Product Upgrades<BR> Objective - Meet Stage 4 (Stage 3 – 10.0 EPNdB) @ 95% confidence<BR>for 93-ton A321<BR>– Stage 4 approved by ICAO general assembly<BR>– In effect January 1, 2006 for new and derivative aircraft<BR>– Existing models grand-fathered<BR> Certification of acoustics and hardware 2nd quarter 2003<BR>– Thrust Reverser<BR> Mechanical certification complete – currently in production for A321<BR> Acoustic certification 2nd quarter 2003<BR>– Chevron Nozzle<BR> Mechanical and acoustic certification 2nd quarter 2003<BR>– Inlet – certification 4th quarter 2004 if necessary<BR> Decision to include inlet will be made after acoustic data has been<BR>completed for Thrust Reverser and Chevron Nozzle<BR> Certification testing showed 1.6dB improvement<BR>CFM56-5B Acoustic Program<BR>CFM Proprietary Information 8<BR> Major engine certification program in conjunction with<BR>aircraft improvements<BR> Benefits:<BR>– Completely interchangeable with current -5C<BR>– 1% SFC improvement<BR>– 13°C lower EGT<BR> 10% lower maintenance costs<BR>– Maintains current CFM56-5C noise (26 EPNdB margin)<BR>– Uses the existing nacelle<BR> Market for 500 engines/upgrade kits<BR> Engine certification October 2003<BR> EIS November 2003<BR>CFM56: Product Upgrades<BR>CFM56-5C/P for Airbus A340-200/300<BR>CFM Proprietary Information 9<BR>Snecma<BR>• Swept fan<BR>• Light-weight structures<BR>• Low pressure turbine<BR>• High speed bearing<BR>GE<BR>• High pressure compressor<BR>• TAPS combustor<BR>• High pressure turbine<BR>• Brush sealing<BR>Jointly<BR>•Turbine interaction<BR>• Acoustics<BR>• Engine controls<BR>• Testing<BR>TECH56 Technology Programs<BR>CFM Proprietary Information 10<BR>• Swept Fan Blade <BR>- Hollow design<BR>- Second generation for additional acoustic improvement<BR>• TAPS Maturation <BR>- Optimize NOx vs. CO; demonstrate durability<BR>• Six-Stage Compressor <BR>- Mature next-generation 3-D aerodynamics; optimize loading<BR>• Acoustics <BR>- Demonstrate additional acoustic improvement<BR>- Chevrons, acoustic liners, 2nd generation swept fan blade<BR>• High Efficiency LPC and LPT Technology<BR>Technology Maturation Plan 2001-2003<BR> Engine test planned<BR>CFM Proprietary Information 11<BR>CFM Project TECH56: The Next Phase<BR>Technology maturation<BR> Program has met all objectives to date<BR>– Technology development has been overwhelming success<BR>– Time to take TECH56 to next level<BR> Focus for 2001 - 2003:<BR>– Drive lower total cost of ownership<BR>– Reduce maintenance costs<BR>– Develop even simpler, more robust designs<BR>– Optimize engine cycle<BR>– Develop new controls technology<BR>– Improve systems integration<BR>Whatever the Market Needs, TECH56 Has the Answer<BR>CFM Proprietary Information 12<BR>Driving Reliability and Satisfaction<BR> The whole CFM team is involved<BR> Communication and sharing information<BR>– Field Reporting<BR>– Scorecards and Digital Cockpit<BR>– WTT/Focus Teams<BR> Driving Improvements using Six Sigma<BR>– Cluster teams to analyze<BR>– Cluster teams to implement<BR>Driving Customer Satisfaction with CFM team<BR>involvement, communication and Six Sigma<BR>CFM Proprietary Information 13<BR>Raj Varadarajan<BR>Jerry Otto<BR>Marketing<BR>Kent Weden<BR>Product Support<BR>Vince VanDenBriel<BR>Quality<BR>Bill Clapper<BR>General Manager<BR>Wayne Adams<BR>CFM56-3/-7 Programs<BR>Manufacturing & Quality<BR>Ken Foley<BR>CFM56-5 Program<BR>Shawn O’Day<BR>Master Black Belt<BR>Scott Pawlikowski<BR>CFM e.Business and<BR>Product Support<BR>Integration<BR>Debbie Poli<BR>CFM56 Product<BR>Support Engineering<BR>Rebecca Goodall<BR>Compliance<BR>Len Baran<BR>CFM56 Upgrades<BR>Services Integration<BR>Bruce Mills<BR>Engineering<BR>John Mericle<BR>Business Operations<BR>The CFM56 Team<BR>CFM Proprietary Information 14<BR>Issue Identification<BR>-<BR>-<BR>Fleet Experience<BR>Hours: 18,566,940<BR>Cycles 2,928,473<BR>Engines 975<BR>Customers 31<BR>Customer Sensitivities<BR>• Kuwait - HPT blades<BR>• Air Canada - No.4 Bearing / SV Planning<BR>• Cathay - Shop visits / LOTC<BR>• LanChile -- Engine durability / Starter<BR>• AFR -- Nacelle<BR>• CSW -- Hung starts<BR>• IBE / GFA / CCA / TAP/ -- Engine SV<BR>planning<BR>Issues Status Corrective Action<BR>• HPT blades SB 72-462 and 72-469 released<BR>• No. 4 bearing New material available June 10.<BR>• Performance Overhaul task force driving<BR>improvements<BR>• VSV LVDT Faults Engine test / component test in process<BR>to identify root cause of events<BR>• LOTC rate Investigating all known causes<BR>New N2 sensor 72-422<BR>New T25 sensor 73-013<BR>• Starter ring gear Date code inspection (SB 80-0011)<BR>• Soft starter pawls AOW has been sent to operators.<BR>SB 80-0012 approved<BR>Total Shop Visit Rate<BR>Goal 0.100<BR>Current rate 0.068<BR>Total ATO Rate<BR>Goal 0.001<BR>Current rate 0.008<BR>Total IFSD Rate<BR>Goal 0.003<BR>Current rate 0.0070<BR>Total Dispatch Reliability<BR>Goal 99.85<BR>Current rate 99.67<BR>June Airbus Data<BR>CFM56-5C Propulsion System Scorecard<BR>Total IFTB/Diversions<BR>Goal 0.008<BR>Current rate 0.0126<BR>Fleet Leading Indicators<BR>• IBE Fins Erosion<BR>• High Oil consumption<BR>• Starter FOD -- Airbus issue<BR>Y<BR>Y<BR>R<BR>Y<BR>G<BR>G<BR>Total UER<BR>Goal 0.040<BR>Current rate 0.040<BR>G<BR>It all begins with field reporting…<BR>• Scorecard data comes from field event<BR>reporting<BR>• Leading indicators are identified<BR>through event reports and field<BR>feedback<BR>• Prioritization and field fixes are based<BR>on data analysis<BR>CFM Proprietary Information 15<BR>CFM… Top Repeatable Processes<BR>CFM56-5C Top UER<BR>cause – HPT Blades CFM International Proprietary information<BR>Top Unscheduled Engine Removal Causes<BR>(Last 12 months)<BR>Cause Quantity Corrective Action<BR>HPT Blades 41 SB 72-0469- Improved HPT blade durability<BR>High EGT / Performance 18 Performance restorat-io-Fnocus su-bteams<BR>driving recommendations and improvements<BR>Number 4 bearing 14 New Outer Race Material<BR>CESM 009- bearing shop practices<BR>High Oil Consumption 14 SB 72-0464- Introduction of new LPT seals<BR>Additional causes under investigation<BR>HPC Blades 12 FOD caused events<BR>Oil Leaks 6 Several engines under investigation<BR>Combustion Chamber 2 SB 72-0412-New outer cowl<BR>AGB Mounting pad 3 Loose hydraulic pump pad studs replaced<BR>N2 Vibrations 2 Improved shop practices.<BR>Several engines under investigation<BR>Data through September 30, 2002<BR>UER’s – Repeatable Process – Data depends on field<BR>reporting<BR>CFM Proprietary Information 16<BR>Q1 Analysis<BR>Total Restored Shop Visits in Q1<BR>0<BR>1<BR>2<BR>3<BR>4<BR>5<BR>6<BR>7<BR>8<BR>9<BR>10<BR>11<BR>Perf. Det.<BR>HPT Blade<BR>#4 Bearing<BR>O Rings<BR>High Oil<BR>Consumption<BR>Dome<BR>Number of Events<BR>2001<BR>HPT Blade • Q1 is d• epartment-wide initiative<BR>• Performed on all CFM models<BR>• Understand shop visit causes in Q1<BR>- HPT blades driving removals for short-haul<BR>–5C customers<BR>• Drive field actions through customer teams<BR>0<BR>5000<BR>10000<BR>15000<BR>20000<BR>25000<BR>1996 1997 1998 1999 2000<BR>Engine Flight Hours<BR>Minimum<BR>Q1<BR>Mean<BR>Q3<BR>Maximum<BR>CFM56-5C Shop Visit Q1 Analysis – Restored Shop Visit<BR>Stability Factor: .56<BR>Implementing Corrective<BR>Actions to Reduce Variation<BR>CFM Proprietary Information 17<BR>Goals:<BR>• Closer integration with Field<BR>Service<BR>• Drive Field improvements<BR>and airline implementation<BR>Product Cluster Strategy<BR>-<BR>-<BR>Top CFM56-5C Projects - Status<BR>Field Programs: - The Pipeline<BR>Cluster Projects: - The Execution<BR>Description<BR>Americas Asia SA Region<BR>HPT Blade BSI Video Implementation on trac k<BR>Waterwash Barriers identified / plan in place<BR>Reduction of delays c/b fuel leaks Barriers identified / recovery plan required<BR>N2 Sensor upgrade More data required<BR>Primary TR lock lubing<BR>#4 Bearing implementation<BR>Status<BR>BPTS #: Title Leader Metrics Impacted W&C Budget Impact? Status<BR>2001-10-024569CFM56-5C Blade HPT Root TE CrMac. kWinagnBdeSrIsVeiedeoATO, IFSD, High cost failure Yes Implementation<BR>2001-11-026141CFM56-5C Waterwash B. Vermillion TOW No Implementation<BR>2001-12-02816R0eduction of delays caused by fuelSle.aPkaswlikowski D&C No Implementation<BR>2002-05-012207N2 Sensor Upgrade S. Pawlikowski IFSD / LOTC Events No Implementation<BR>2002-11-023139CFM56-5C TSM Improvements E. Martin LOTC / IFSD / UER No Analyze / Improve<BR>2002-11-022400CFM56-5C / P Development A. Kemp TOW / UER Yes Improve<BR>2001-08-01948C6 FM56-5C Inlet lip cracking durabiJli.tyCimallparnodveermentD&C / Maintenance cost No Improve/Control<BR>2002-11-023261CFM56-5C Nacelle Cluster K. Foley Nacelle Maintenance cost Yes Analyze / Improve<BR>Fleet Experience<BR>Hours: 18,566,940<BR>Cycles 2,928,473<BR>Engines 975<BR>Customers 31<BR>Customer Sensitivities<BR>• Kuwait - HPT blades<BR>• Air Canada - No.4 Bearing / SV Planning<BR>• Cathay - Shop visits / LOTC<BR>• LanChile -- Engine durability / Starter<BR>• AFR -- Nacelle<BR>• CSW -- Hung starts<BR>• IBE / GFA / CCA / TAP/ -- Engine SV<BR>planning<BR>Issues Status Corrective Action<BR>• HPT blades SB 72-462 and 72-469 released<BR>• No. 4 bearing New material available June 10.<BR>• Performance Overhaul task force driving<BR>improvements<BR>• VSV LVDT Faults Engine test / component test in process<BR>to identify root cause of events<BR>• LOTC rate Investigating all known causes<BR>New N2 sensor 72-422<BR>New T25 sensor 73-013<BR>• Starter ring gear Date code inspection (SB 80-0011)<BR>• Soft starter pawls AOW has been sent to operators.<BR>SB 80-0012 approved<BR>Total Shop Visit Rate<BR>Goal 0.100<BR>Current rate 0.068<BR>Total ATO Rate<BR>Goal 0.001<BR>Current rate 0.008<BR>Total IFSD Rate<BR>Goal 0.003<BR>Current rate 0.0070<BR>Total Dispatch Reliability<BR>Goal 99.85<BR>Current rate 99.67<BR>June Airbus Data<BR>CFM56-5C Propulsion System Scorecard<BR>Total IFTB/Diversions<BR>Goal 0.008<BR>Current rate 0.0126<BR>Fleet Leading Indicators<BR>• IBE Fins Erosion<BR>• High Oil consumption<BR>• Starter FOD -- Airbus issue<BR>Y<BR>Y<BR>R<BR>Y<BR>G<BR>G<BR>Total UER<BR>Goal 0.040<BR>Current rate 0.040<BR>G<BR>Implementation<BR>tracked and<BR>reported at<BR>Quality Meeting<BR>CFM Proprietary Information 18<BR>6<BR>Warrantees &<BR>Concessions Q1 Analysis<BR>Project Clusters<BR>HPT Blade<BR>ANOVA Weibull<BR>WTT &<BR>Focus Teams<BR>UERs<BR>Design of Experiments<BR>Box Plots Cause & Effect<BR>Pareto Trend Analysis<BR>Mini Tab<BR>Implementation – HPT Blade Example<BR>CFM Proprietary Information 19<BR>B. Clapper - Cluster Leader<BR>CFM56 HPT Blade Programs<BR>Project #: 2002-02-002501<BR>M. Wandersee - Leader<BR>CFM56-5A ANA P08 HPTB<BR>Dovetail Cracking<BR>2001-05-012202<BR>CFM56-5C - 2D<BR>Root/Trailing edge crack<BR>2001-05-012203<BR>Implemented<BR>CFM56-5B/P HPT Blade<BR>Shank Separation<BR>2001-05-012205<BR>CFM56-5BP/-7 HPTB<BR>Trailing Edge Separation<BR>2002-02-003122<BR>CFM56-5BP/-7 HPTB<BR>Trailing Edge Separation<BR>2002-02-003122<BR>Design Improvements Repair Development Programs<BR>T. Norris - Leader<BR>CFM56-5A S1 HPTB<BR>Improved Durability Blade<BR>2001-10-023245<BR>Implemented<BR>CFM56-7, -5B/P S1 HPTB<BR>MXX Design Durability<BR>Improvement<BR>2001-10-023260<BR>Implemented<BR>Various - Leaders<BR>Shank Strip of CFM56-7B,-<BR>5B/P HPT Blades<BR>– Eight projects<BR>2002-01-001353<BR>2002-08-016872<BR>2002-08-016874<BR>2002-08-016875<BR>2002-08-016870<BR>2002-082-016867<BR>2002-08-016864<BR>2002-04-010030<BR>Implemented<BR>Matt Saylor -Leader<BR>Modified PtAl Process for<BR>CFM56-7 HPT Blade<BR>2002-01-000908<BR>Various - Leaders<BR>Shank cracking of CFM56-<BR>7B,-5B/P HPT Blades<BR>- Four projects<BR>2002-08-016862<BR>2002-03-007565<BR>2002-08-016884<BR>2002-08-016886<BR>Implemented<BR>Field Programs<BR>Various - Leaders<BR>Shank cracking of CFM56-<BR>7B,-5B/P HPTB<BR>-Two projects<BR>2002-08-016878<BR>2002-09-019040<BR>Implemented<BR>Tingfan Pang -Leader<BR>HPTB For CFM56-5CP<BR>(thru TG6)<BR>2002-04-008488<BR>Implemented<BR>DFSS CFM56-5C/P<BR>Optimum Accelerated<BR>Durability Test Definition<BR>2002-11-022400<BR>-5C/P HPT Blade –<BR>TG7 thru Certification<BR>2002-11-023679<BR>Scott Carson - Leader<BR>Tapered Tip HPTB<BR>2002-02-003305<BR>Ys:<BR>Two-run HPT Blade<BR>No HPTB-caused IFSDs<BR>CFM56 HPT Blade Cluster<BR>CFM Proprietary Information 20<BR>$0<BR>$5,000,000<BR>$10,000,000<BR>$15,000,000<BR>$20,000,000<BR>$25,000,000<BR>$30,000,000<BR>CFM56-3 CFM56-5A CFM56-5B CFM56-5C CFM56-7B<BR>0<BR>10<BR>20<BR>30<BR>40<BR>50<BR>60<BR>70<BR>80<BR>CFM56 Concessions - Analysis<BR>CFM56-5C is biggest<BR>contributor to CFM<BR>concession volume & cost<BR>One-way Analysis of Variance<BR>Analysis of Variance<BR>Source DF SS MS F P<BR>Factor 4 2.889E+12 7.224E+11 4.36 0.002<BR>Error 261 4.322E+13 1.656E+11<BR>Total 265 4.611E+13<BR>Individual 95% CIs For Mean<BR>Based on Pooled StDev<BR>Level N Mean StDev ----------+---------+---------+-<BR>-----<BR>CFM56-3 67 166097 290803 (-----*------)<BR>CFM56-5A 21 176623 199922 (-----------*----------)<BR>CFM56-5B 34 161682 281807 (--------*--------)<BR>CFM56-5C 71 372221 673451 (------*-----)<BR>CFM56-7B 73 105548 185192 (-----*-----)<BR>----------+---------+---------+-<BR>-----<BR>Pooled StDev = 406924 150000 300000 450000<BR>CFM56-3<BR>20%<BR>CFM56-5A<BR>7%<BR>CFM56-5B<BR>10%<BR>CFM56-5C<BR>49%<BR>CFM56-7B<BR>14%<BR>CFM Proprietary Information 21<BR>CFM56-5C Concessions by Hardware - Analysis<BR>$0<BR>$1,000,000<BR>$2,000,000<BR>$3,000,000<BR>$4,000,000<BR>$5,000,000<BR>$6,000,000<BR>$7,000,000<BR>$8,000,000<BR>$9,000,000<BR>#4 Brg #3 Brg HPT<BR>Blade<BR>HPC<BR>Case<BR>IGB HMU Other Perf EGT<BR>Probe<BR>Fuel<BR>Pump<BR>Air/Oil<BR>Sep<BR>LPT<BR>Shroud<BR>C-Clip Unknown Upgrade HPC<BR>Vane<BR>0<BR>5<BR>10<BR>15<BR>20<BR>25<BR>HPT Blade is Top Cause for CFM56-5C Concessions<BR>CFM Proprietary Information 22<BR>HPT Blade Cluster… Driving Improvements<BR>• Field Control Program<BR>Customer training video<BR>Reduce borescope interval<BR>Cancel repairs<BR>Rotables availability for quick turns<BR>Critical Xs:<BR>• New Blade Design<BR>DFR Scoring<BR>Accelerated endurance testing<BR>Leading indicators<BR>Optimized cooling<BR>1000 10000<BR>0.1<BR>1<BR>2 3 5<BR>10<BR>20<BR>40<BR>60<BR>80<BR>99<BR>Percent<BR>UERreq.<BR>Cycle:3800<BR>DPMO:6210<BR>ScrapReq.<BR>B10:3800<BR>B50:6000<BR>11000<BR>M73P02 LCFPred..<BR>M73P02Rupture<BR>M60P01Rupture<BR>M60P01 LCF<BR>CFM56-5C4 Fleet<BR>Asia Fleet<BR>Gulf Fleet<BR>Cycles to failure / removal<BR>CFM Proprietary Information 23<BR>Summary<BR> Communication from you<BR>All data analysis is based on field data<BR> Events<BR> Customer Sensitivities<BR> Field Fix Effectiveness<BR> Involvement from entire team is required<BR>Cluster Teams<BR> FSE Reporting<BR> PSE Identifying issues/leading indicators<BR> Teams using Six Sigma tools for analysis<BR> PSE communicates control program implementation<BR> FSE driving implementation<BR> Communication to you<BR>Digitization to share information<BR> WTT/Focus Team information<BR> CFM Weekly News<BR> Livelink Presentation Files<BR> Digital Cockpit and Scorecards<BR>Maintain communications … Feedback is critical to Reliability<BR>and Customer Satisfaction :victory: :victory: CFM56 Project Overview
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