Alaska Airlines CFM56-7B HMU Caused HMU Disruption Improvement
**** Hidden Message ***** 1 GE Transportation<BR>Project Description:<BR>Reduce Alaska Airlines Operational disruptions due to unscheduled HMU removals<BR>Voice of Customer:<BR>The reliability of the HMU is having a negative effect on our departure reliability<BR>Project Leader:<BR>Stuart Kramlich - GEAE Field Service<BR>Team Members:<BR>Paul Deutchle – GEAE CSM<BR>Keith Megargle – Alaska Power Plant Engineering<BR>Dave Fox – Honeywell Field Service Engineer<BR>BB Mentor:<BR>Jeff Milam – GEAE ACFC BB<BR>Defect:<BR>- Any HMU related operational disruption<BR>caused by a known failure mode that is<BR>addressed by an available product<BR>improvement<BR>Customer Metric:<BR>- ATO and D&C<BR>- Maintenance burden<BR>Alaska Airlines CFM56-7B HMU Caused<BR>HMU Disruption Improvement BPTS#: 2004-06-010448<BR>DMAIC Step 0<BR>2 GE Transportation<BR>DMAIC Steps 1 & 2<BR>CFM PROPRIETARY INFORMATION<BR>Through March 2004<BR>CFM56-7 Total Dispatch Reliability<BR>99.700<BR>99.750<BR>99.800<BR>99.850<BR>99.900<BR>99.950<BR>100.000<BR>199712<BR>199804<BR>199808<BR>199812<BR>199904<BR>199908<BR>199912<BR>200004<BR>200008<BR>200012<BR>200104<BR>200108<BR>200112<BR>200204<BR>200208<BR>200212<BR>200304<BR>200308<BR>200312<BR>% Successful Departures<BR>CFM Goal<BR>Total Dispatch Reliability<BR>CFM PROPRIETARY INFORMATION<BR>Through March 2004<BR>CFM56-7 Total Dispatch Reliability<BR>99.700<BR>99.750<BR>99.800<BR>99.850<BR>99.900<BR>99.950<BR>100.000<BR>199712<BR>199804<BR>199808<BR>199812<BR>199904<BR>199908<BR>199912<BR>200004<BR>200008<BR>200012<BR>200104<BR>200108<BR>200112<BR>200204<BR>200208<BR>200212<BR>200304<BR>200308<BR>200312<BR>% Successful Departures<BR>CFM Goal<BR>Total Dispatch Reliability<BR>CFM PROPRIETARY INFORMATION<BR>D&C Top Causes (Basic engine last 12 months) Through March 2004<BR>Cause Quantity Corrective Action<BR>HMU (158): MTBUR -- 15,200 hours<BR>- TBV 81 EHSV product improvements incorporated Feb 2003<BR>- FMV 46 Corrective action for 12 out of 13 failure modes defined<BR>Rotor winding improvements Introduced Mar 2003<BR>- HPSOV 14 Field program progressing nicely<BR>EEC 66 PSS modification SB 73-065. Improved ATP in place.<BR>Program improvements being monitored – MTBUR<BR>18,000 hrs – Individual Pressure transducers failing<BR>Starter 55 P09 rework SB 80-006 issued (new turbine seal<BR>assembly) P10 - turbine stack improvements - SB 80-007<BR>issued<BR>Fuel Filter Delta-P switch 36 Potted switch improvement S/B 73-042<BR>1 flight allowance added to DDPG MMEL<BR>MTBUR at 70,000 hours<BR>Ignition System 28 Ignition lead/exciter ... no anomalies<BR>Power switching relay available for Aircraft<BR>incorporation. Soft time recommendation not<BR>universally incorporated. Utilize improved EEC S/W<BR>troubleshooting capability - Fleet Highlights published<BR>Feb 2002 –WTT Investigation Feb 2004<BR>6<BR>5<BR>3<BR>9<BR>7<BR>CFM PROPRIETARY INFORMATION<BR>D&C Top Causes (Basic engine last 12 months) Through March 2004<BR>Cause Quantity Corrective Action<BR>HMU (158): MTBUR -- 15,200 hours<BR>- TBV 81 EHSV product improvements incorporated Feb 2003<BR>- FMV 46 Corrective action for 12 out of 13 failure modes defined<BR>Rotor winding improvements Introduced Mar 2003<BR>- HPSOV 14 Field program progressing nicely<BR>EEC 66 PSS modification SB 73-065. Improved ATP in place.<BR>Program improvements being monitored – MTBUR<BR>18,000 hrs – Individual Pressure transducers failing<BR>Starter 55 P09 rework SB 80-006 issued (new turbine seal<BR>assembly) P10 - turbine stack improvements - SB 80-007<BR>issued<BR>Fuel Filter Delta-P switch 36 Potted switch improvement S/B 73-042<BR>1 flight allowance added to DDPG MMEL<BR>MTBUR at 70,000 hours<BR>Ignition System 28 Ignition lead/exciter ... no anomalies<BR>Power switching relay available for Aircraft<BR>incorporation. Soft time recommendation not<BR>universally incorporated. Utilize improved EEC S/W<BR>troubleshooting capability - Fleet Highlights published<BR>Feb 2002 –WTT Investigation Feb 2004<BR>6<BR>5<BR>3<BR>9<BR>7<BR>HMU related D&Cs<BR>top driver for<BR>CFM56-7B fleet<BR>DMAIC Steps 1 & 2<BR>3 GE Transportation<BR>Fleet Statistics - Operational Impact<BR>HMU Reliability is Critical ttooCCFFMM5566--77BBDD&&CCRRaattee<BR>SOURCE: Honeywell HMU return data<BR>Delays and Cancellations<BR>HMU Caused<BR>Feb 1998 through Mar 2004<BR>173<BR>100 97<BR>71<BR>66<BR>41 39<BR>31 30<BR>25<BR>20 20<BR>12<BR>4 4 2 2<BR>0<BR>20<BR>40<BR>60<BR>80<BR>100<BR>120<BR>140<BR>160<BR>180<BR>200<BR>HPSOV<BR>TBV DMD and POS Disagree (SAC)<BR>FMV POS Out of Range<BR>FMV POS Disagree<BR>Unknown<BR>VBV Current Out of Range<BR>TBV DMD and POS Disagree (DAC)<BR>Vibration<BR>Leak<BR>No Start/Hung Start<BR>Flameout Uncommanded Throttle<BR>LPTACC DMD and POS Disagree<BR>Engine Control Light<BR>Precautionary<BR>Service Bulletin<BR>No Fault<BR>Mech Ovespd Protec Out of Range<BR>* * * * * * * * *<BR>* Denotes modification in place<BR>DMAIC Steps 3<BR>4 GE Transportation<BR>ASA - HMU Removals per Month<BR>0<BR>1<BR>2<BR>3<BR>4<BR>5<BR>6<BR>Jan 03<BR>Feb 03<BR>Mar 03<BR>Apr 03<BR>May 03<BR>Jun 03<BR>Jul 03<BR>Aug 03<BR>Sep 03<BR>Oct 03<BR>Nov 03<BR>Dec 03<BR>Jan 04<BR>Feb 04<BR>Mar 04<BR>Chi-Square Test Hypotheses:<BR>Ho: All groups the same<BR>Ha: At least one different<BR>Group Count N Expected Chi-sq<BR>A 3 20000 0.973 4.223<BR>B 33 720000 35.027 0.117<BR>Totals--------> 36 740000<BR>4.340 <-------Chi-Sq<BR>df---> 1 3.841 <---------Critical Chi-Sq<BR>0.037 <--------- p-value<BR>A = ASA monthly experience<BR>B = CFM56-7B fleet experience<BR>ASA Experience<BR>Similar to fleet<BR>HMU removal<BR>experience<BR>DMAIC Step 3<BR>5 GE Transportation<BR>0<BR>2,000<BR>4,000<BR>6,000<BR>8,000<BR>10,000<BR>12,000<BR>14,000<BR>16,000<BR>18,000<BR>Apr-00<BR>Jun-00<BR>Aug-00<BR>Oct-00<BR>Dec-00<BR>Feb-01<BR>Apr-01<BR>Jun-01<BR>Aug-01<BR>Oct-01<BR>Dec-01<BR>Feb-02<BR>Apr-02<BR>Jun-02<BR>Aug-02<BR>Oct-02<BR>Dec-02<BR>Feb-03<BR>Apr-03<BR>Jun-03<BR>Aug-03<BR>Oct-03<BR>Dec-03<BR>Feb-04<BR>P08<BR>"New HPSOV"<BR>(Feb-02)<BR>P09<BR>"FMV/TBV/BSV"<BR>(Jun-03)<BR>P07<BR>"Rumble"<BR>(May-99)<BR>CFM56-7B Fleet Statistics - Reliability Performance<BR>Reliability PPeerrffoorrmmaanncceeCCoonnttiinnuueess ttoo IImmpprroovvee<BR>MTBUR: 15,266 hrs.<BR>MTBUR = (12 Month Flight Hours) / (12 Month Removals)<BR>“On-wing”<BR>HPSOV Switch<BR>Replacements<BR>(Mar-00)<BR>ASA MTBUR<BR>9200<BR>DMAIC Step 4&5<BR>6 GE Transportation<BR>CFM56-7 HMU - Time to First Removal<BR>PPoossiittiivvee TTrreenndd<BR>Average Hours at First HMU Removal<BR>0<BR>1,000<BR>2,000<BR>3,000<BR>4,000<BR>5,000<BR>6,000<BR>7,000<BR>8,000<BR>9,000<BR>10,000<BR>1998 1999 2000 2001 2002 2003 2004<BR>ASA’s<BR>average time<BR>for removal is<BR>6200 hours<BR>DMAIC Step 4&5<BR>7 GE Transportation<BR>Alaska HMU Removals Jan 03 – Mar 04<BR>Alaska Airlines HMU removal Causes<BR>0<BR>2<BR>4<BR>6<BR>8<BR>10<BR>12<BR>FMV NCFR Fuel<BR>Leak<BR>TBV chafed<BR>wire<BR>OSG<BR># Removals<BR>Current Configuration<BR>P09 Config<BR>Current MTBUR 9245.667<BR>P09 Potential MTBUR 18491.33<BR>DMAIC Step 6<BR>8 GE Transportation<BR>High Pressure Shutoff Valve (HPSOV) Switch <BR>Wire Chafing Resulting in Wrap Faults <BR>Burner Staging Valve (BSV) &<BR>Main Staging Valve (MSV) Faults <BR>Fuel Leakage<BR>Increased Removals Partially Due to AFSO Switch<BR>Replacement<BR>Fuel Metering Valve (FMV) Feedback Faults <BR>Fuel Metering Valve Resolver<BR>Demand / Feedback Faults <BR>Transient Bleed Valve (TBV) EHSV <BR>CFM56-7 HMU Removal Drivers DMAIC Step 6<BR>9 GE Transportation<BR>0<BR>10<BR>20<BR>30<BR>40<BR>50<BR>60<BR>70<BR>80<BR>Jan-00<BR>Mar-00<BR>May-00<BR>Jul-00<BR>Sep-00<BR>Nov-00<BR>Jan-01<BR>Mar-01<BR>May-01<BR>Jul-01<BR>Sep-01<BR>Nov-01<BR>Jan-02<BR>Mar-02<BR>May-02<BR>Jul-02<BR>Sep-02<BR>Nov-02<BR>Jan-03<BR>Mar-03<BR>May-03<BR>Jul-03<BR>Sep-03<BR>Nov-03<BR>Jan-04<BR>Mar-04<BR>0<BR>100,000<BR>200,000<BR>300,000<BR>400,000<BR>500,000<BR>600,000<BR>700,000<BR>800,000<BR>Unknown / Misc.<BR>Chafing / Wrap Fault<BR>BSV<BR>Leakage<BR>HPSOV Switch<BR>DMD/FDBK (TBV)<BR>FMV F/B<BR>Monthly Usage (Right Axis)<BR>CFM56-7 HMU - Removal Drivers<BR>Removals Decreasing Despite IInnccrreeaasseeddUUttiilliizzaattiioonn<BR>Monthly Removals<BR>(12 Month Rolling Average)<BR>Monthly Removals<BR>(12 Month Rolling Average)<BR>Monthly Removals<BR>Monthly Usage (hours)<BR>DMAIC Step 7 & 8<BR>10 GE Transportation<BR>3012<BR>177<BR>300<BR>P07/P08<BR>New P09<BR>Upgraded to P09<BR>70,000<BR>336,000<BR>27,844,000<BR>Total Fleet<BR>3,489 HMU抯<BR>28,250,000 Hours<BR>( 86%)<BR>( 9%)<BR>( 5%)<BR>Fleet Statistics - Fielded Configurations<BR>CFM56-7 HMU Fleet<BR>By Part Number<BR>CFM56-7 HMU Fleet<BR>By Part Number<BR>CFM56-7 HMU Fleet hours<BR>By Part Number<BR>CFM56-7 HMU Fleet hours<BR>By Part Number<BR>AAllaasskkaa’’ssPP0099PPeenneettrraattiioonn aatt4422%%<BR>DMAIC Step 8<BR>11 GE Transportation<BR>CFM56-7 MTBUR<BR>0<BR>1000<BR>2000<BR>3000<BR>4000<BR>5000<BR>6000<BR>7000<BR>8000<BR>9000<BR>10000<BR>11000<BR>12000<BR>13000<BR>14000<BR>15000<BR>16000<BR>17000<BR>18000<BR>19000<BR>20000<BR>7/24/1998<BR>2/9/1999<BR>8/28/1999<BR>3/15/2000<BR>10/1/2000<BR>4/19/2001<BR>11/5/2001<BR>5/24/2002<BR>12/10/2002<BR>6/28/2003<BR>1/14/2004<BR>8/1/2004<BR>2/17/2005<BR>9/5/2005<BR>3/24/2006<BR>10/10/2006<BR>4/28/2007<BR>Month/Year MTBUR (<BR>Hours)<BR>Projected: No Changes<BR>Duane Growth Model<BR>12 Month Actual<BR>Projected: 'P09 Changes<BR>Projected: 'P0' and P11<BR>Crowe AAMSA Model - MTBUR to Date and Projected<BR>Projected HMU Reliability Growth<BR>(Honeywell data)<BR>P07 & P08 - ‘recent’ incorporations = wire grid & SPST switch<BR>P09 = FMV resolver module, TBV EHSV, BSV solenoid modifications<BR>P10 = proposed BSV solenoid elimination<BR>P11 = proposed fluorocarbon fuel-to-air seals<BR>Month/Year<BR>DMAIC Step 9<BR>12 GE Transportation<BR>Go Forward plan (Steps 10 thru 12)<BR>• ECO written to proactively introduce p09 HMU’s -- Complete<BR>•Continue to drive p09 penetration<BR>» currently 2/month may increase based<BR>on recent commercial discussions with<BR>Honeywell -- In Work<BR>• Working with Alaska’s reliability group to monitor<BR>reliability improvements -- In Work<BR>•Leverage PFM approach to other reliability drivers<BR>- i.e., Starter oil leakage :victory: :victory: Alaska Airlines CFM56-7B HMU Caused HMU Disruption Improvement
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