评论：还有多少“国际半例”在损害公众利益
<span class="Apple-style-span" style="font-family: 宋体, arial; line-height: normal; font-size: 12px; color: rgb(102, 102, 102); -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; "> 2011-06-27 中国经济网 </span><div><span class="Apple-style-span" style="font-family: 宋体, arial; line-height: normal; font-size: 12px; color: rgb(102, 102, 102); -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; "><br></span></div><div><span class="Apple-style-span" style="font-family: 宋体, arial; line-height: normal; font-size: 12px; color: rgb(102, 102, 102); -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; "><span class="Apple-style-span" style="color: rgb(51, 51, 51); font-family: Verdana, Arial, Tahoma; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; font-size: 14px; line-height: 25px; "><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; text-align: center; "><img src="http://www.plane.cc/uploads/allimg/110628/1232593342-0.jpg" alt="评论：还有多少“国际半例”在损害公众利益" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; border-top-style: none; border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; "></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; text-align: center; "><span class="Apple-style-span" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: 宋体, arial; line-height: 19px; "></span></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 24日晚，组团而行的13名乘客，前往首都机场乘机时，却被告知由于机票超售，只能换3张登机牌。乘客们质疑，超售具有欺骗性，耽误了乘客行程，致使乘客利益受到侵害。北京南航地面服务有限公司一名负责人称，超售乃国际惯例，出于避免座位虚耗。</p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> <a target="_blank" href="http://blog.carnoc.com/user/117/117238/posts/23541.html" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; color: rgb(0, 74, 156); text-decoration: none; font-size: 14px; font-weight: normal; "><strong style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">新华每日电讯：有多少“国际半例”在损害公众利益</strong></a></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 就“超售”机票而言，的确是国际航空公司通用的惯例。可是，在国外，这项国际惯例有着完整的制度保障机制。航空公司卖超售票时，必须要有提前告知制度，并且还有鼓励乘客“让座”的经济补偿措施。假设乘客遇上因“超售”而耽误了行程，国外航空公司对于那些不急于离开、愿意让出座位改乘其他航班的乘客有极为优厚的“待遇”，不但减免票价、负责食宿，而且还给出一笔可观的经济补偿金。</p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> <a target="_blank" href="http://news.carnoc.com/list/194/194306.html" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; color: rgb(0, 74, 156); text-decoration: none; font-size: 14px; font-weight: normal; "><strong style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">东方网：机票超售不能有选择地“与国际接轨”</strong></a></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 机票超售现象虽然是国际惯例，但是国内航空公司却通过有选择地“与国际接轨”，结果只接轨了对自身有利之处，而与自身不利之处，却只字不提。很明显，如此选择性接轨的做法，已经侵犯了乘客的正当权益。</p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> <a target="_blank" href="http://blog.carnoc.com/user/117/117238/posts/23542.html" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; color: rgb(0, 74, 156); text-decoration: none; font-size: 14px; font-weight: normal; "><strong style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">钱江晚报：有一种忽悠叫国际惯例</strong></a></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 现在因机票超售而引发的纠纷层出不穷，有意思的是，航空公司明显有错于消费者，可他们每次都以“国际惯例”作为挡箭牌，好像错得理直气壮。不知他们这份自信从何而来？是不是以为国人都很“无知”，打一张“国际惯例”牌就能化解乘客的愤愤不平？</p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> <a target="_blank" href="http://blog.carnoc.com/user/117/117238/posts/23543.html" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; color: rgb(0, 74, 156); text-decoration: none; font-size: 14px; font-weight: normal; "><strong style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">齐鲁晚报：别拿“国际惯例”唬人</strong></a></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 在此次事件中，乘客购票时南航方面并没有履行告知义务，以致组团而行的13名乘客有10人无法登机，竟然还好意思说是国际惯例。这种只保留了有利于航空公司的“惯例”，而将不利于航空公司的“惯例”删除的做法，只能算是霸王条款。</p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "> </strong><a target="_blank" href="http://blog.carnoc.com/user/117/117238/posts/23544.html" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; color: rgb(0, 74, 156); text-decoration: none; font-size: 14px; font-weight: normal; "><strong style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">千龙网：超售机票可“惯例” 服务水平应“国际”</strong></a></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> “国际惯例”不仅仅是超售上的效仿，更应有服务上的跟进，达到“惯例”的一体化，不能在保障自身权益时“惯例”，在提高服务上不“国际”，让惯例派生出两张皮。诚然，机票超售是国际惯例，不过据了解，国外航空公司在机票超售的处理上更完善，比如国外一些超售的机票颜色会与普通机票不同，欧盟和美国还专门立法引入赔偿机制，其中美国规定，每一航空公司不单要公布超售通知，还要将其印在机票或附于另一张纸上，并且要将该通知印在机票上，或者附随于机票的另一张纸上予以充分的告知，使乘客据此有更多的选择权，以让个人权利实现最大保障。</p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "><strong style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "> CE编后语</strong></p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> </p><p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: 10px; margin-bottom: 10px; margin-left: 10px; line-height: 18px; font-size: 14px; font-family: 宋体, arial; font-weight: normal; "> 如今与国际接轨已经屡见不鲜。一方面，房价跟美国接轨，工资却跟非洲接轨。另一方面，银行的跨行查询收费只跟巴基斯坦接轨，与美国接轨燃油税但是公路收费却绝口不提接轨……与己有利的就接轨，于己不利的就装聋作哑，对于这种选择性的“与国际接轨”，是时候也该进行清理了。</p></span></span></div>
页:
[1]