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February 14, 2003
Flight Attendant Manual
Galleys Chapter 6
Non-Normal Operations Section 20
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 6.20.1
6.20 Galleys-Non-Normal Operations
Galley Non-Normals
Galley Emergency Power Off Switch
A galley Emergency Power Off switch is located in each galley. The switch is
guarded. With the guard closed, the switch is in the NORM (on) position.
If there is a non-normal condition, lift the guard and position the switch to OFF.
This removes all electrical power to the galley.
Galley electrical power should immediately be shut off for malf
7.20.4 D611W302-TBC (200 GenFam)
Door Mode Select Lever
DOOR
1 2
3
4
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 7.20.5
1 ARMED
Red.
Door is armed if the mode select lever is fully in the red band.
When the door operating handle is moved to the OPEN position:
• the door is powered open
• the slide/raft deploys
Note: If the door is opened from the outside, the mode select lever automatically
moves to the DISARMED position.
2 DISARMED
Green.
Door is disarmed if the mode select lever is fully in the green band.
Moving the door operating handle to the OPEN position raises the door for normal
operation and disables:
• the power assist for door opening
• the automatic slide/raft deployment
3 Door Mode Select Lever
Used to select the required mode for flight, ARMED, or arrival, DISARMED.
4 Unsafe Band
Yellow and black.
If any portion of the mode select lever is anywhere in the unsafe band, the door
may be either armed or disarmed.
CAUTION: To ensure that the door is properly armed or disarmed, the
door mode select lever must be positioned fully in the red or
green band.
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
7.20.6 D611W302-TBC (200 GenFam)
Door Mode Select Lever Operation
The mode select lever on each door controls the arming and disarming of:
• the emergency power assist system (EPAS)
• the escape slide/raft
Setting the mode select lever to DISARMED disarms the EPAS and transfers the
girt bar from the door sill to the door, so the door can be opened normally without
power assist and without deploying the slide/raft. Setting the mode select lever to
ARMED arms the EPAS and transfers the girt bar from the door to the door sill,
so rotation of the inside door operating handle to OPEN activates the EPAS and
automatically deploys and inflates the slide/raft. EPAS and manual force are
sufficient to open the passenger door even if the airplane is not level because of
landing gear collapse or uneven terrain.
The door handle on the outside of the airplane is recessed into the door. Pushing
in the red flaps at the top of the door handle allows the handle to be pulled out.
Pulling the handle fully out moves the mode select lever to DISARMED, which
prevents powered door opening and slide/raft deployment and inflation. Rotating
the handle then unlocks and unlatches the door. After unlocking, return the handle
to the stowed and latched position.
CAUTION: To ensure that the door is properly armed or disarmed, the
door mode select lever must be positioned fully in the red or
green band.
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 7.20.7
Dedicated Assist Space
Near each door is a dedicated assist space. The dedicated assist space is located
between the attendant station and the door sill. During an emergency evacuation,
it is important that the flight attendants grasp the assist handle and place
themselves in the dedicated assist space to ensure that they are not blocking the
exit in any way. Blocking the exit prohibits dual lane flow onto the slides.
Flight Lock
Each door has a flight lock that automatically engages at speeds greater than 80
knots. The flight lock allows limited travel of the door operating handle sufficient
to open the vent panel but prevents the door from opening. The flight lock releases
at speeds less than 80 knots.
Assist Handle
Dedicated Assist
Space
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
7.20.8 D611W302-TBC (200 GenFam)
Evacuation Slide/Rafts
Evacuation slide/raft and pneumatic door opening systems are contained in each
passenger entry door. A door bustle on the lower face of the door covers the
slide/raft.
With the mode select lever in the ARMED position, opening the door from the
inside activates the EPAS, which drives the door open. As the door rotates open
approximately 35 degrees, the slide/raft is deployed and automatically inflates in
approximately 6 seconds.
Note: If an inflated slide/raft becomes deflated after deployment, it may be used
as an apron slide.
Slide/Raft Door Bustle
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 7.20.9
A battery powered lighting system illuminates the landing area at the ground end
of the slide/raft.
The slide/rafts are dual lane and can be released from the door sill to be used as
life rafts after ditching. A knife is provided to cut the mooring line.
Each slide/raft may contain:
• a canopy
• a survival kit
• manual inflation provisions (hand pump)
• emergency locator transmitters (ELTs)
ELT’s automatically activate when the slide/raft deploys into the water. The ELTs
can be manually activated on land. Instructions are located on the ELT.
The canopy and survival kit are tethered to the slide/raft for easy retrieval
following deployment. The canopy is constructed of lightweight, sea rescue
orange fabric.
The survival kit may contain:
• first aid kit
• flares
• signal mirror
• survival manual
• flashlight
• water
• bailing bucket
• sponge
If the raft is not fully inflated, manual inflation valves can be used to inflate the
raft using the hand pump. The inflation valves are self-closing upon removal of
the hand pump.
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
7.20.10 D611W302-TBC (200 GenFam)
Slide/Raft Controls
1 Slide/Raft Detachment Handle
Lift flap, pull handle to release slide/raft from girt bar.
Note: For ditching use only.
2 Manual Inflation Handle
The passenger entry door slide/raft should deploy and inflate automatically.
Pull - inflates the slide/raft.
Note: Typical passenger
entry door interior, looking out
PULL
CUT
MOORING
LINE
1 2
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 7.20.11
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February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
7.20.12 D611W302-TBC (200 GenFam)
Evacuation Slide/Rafts - Slides
Evacuation Slide/Rafts Deployed
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 7.20.13
Slide Length, Width, and Door Sill Height
Slide/Raft Capacity
The following table shows the number of occupants allowed in each slide/raft.
Slide Location Slide Length
(approximate)
Slide Width
(approximate)
Door Sill Height -
All landing gear
down (approximate)
Door 1 L & R 34 ft. 2 in.
(10.4 m)
82 in.
(208 cm.)
15 ft. 7 in.
(4.75 m)
Door 2 L & R 30 ft. 11 in.
(9.42 m)
80 in.
(203 cm.)
16 ft. 1 in
(4.9 m)
Door 3 L & R 28 ft. 10 in.
(8.79 m)
80 in.
(203 cm.)
16 ft. 11 in.
(5.15 m)
Door 4 L & R 32 ft. 2 in.
(9.8 m)
82 in.
(208 cm.)
17 ft. 6 in
.(5.33 m)
Raft Location Normal Capacity Overload Capacity
Door 1 L & R 65 81
Door 2 L & R 57 71
Door 3 L & R 51 63
Door 4 L & R 60 75
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
7.20.14 D611W302-TBC (200 GenFam)
Passenger Entry Doors
Passenger Entry Door Preflight
The door slide/raft gas bottle pressure gage and the EPAS reservoir pressure gage
must indicate in the green zone. If the gage needle is outside of the green zone, the
system is unusable.
The moveable liner on the hinge arm must align with the fixed liner on the hinge
arm when the door is fully closed, latched, and locked.
CAUTION: If the liners are not aligned, as indicated by a discontinuity in
the red arrow affixed to the two linings, the EPAS system has
been manually deactivated and the door is not ready for flight.
Contact maintenance to service the door.
Liner
EPAS Reservoir
Pressure Gage
Slide/Raft Gas
Bottle Pressure
Gage
Red Arrow
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 7.20.15
Passenger Entry Normal Door Operation – Interior
Close Door
To close the door:
• pull the gust lock release lever to release the gust lock
• pull the door toward you
• close the door slowly and firmly
• when the door reaches the fully closed position, immediately begin
rotating the door handle to latch and lock the door.
Note: Do not slam the door.
To arm the EPAS and slide/raft, position the mode select lever to ARMED.
• Raising the door mode select panel access cover and moving the lever to
ARMED engages the girt bar to the door sill for automatic deployment of
slide/rafts when the door is opened from the inside. The girt bar indicator
flag viewing windows must show completely yellow when the mode
select lever is in the ARMED position.
To disarm the EPAS and slide/raft, position the mode select lever to DISARMED.
• Raising the door mode select panel access cover and moving the lever to
the DISARMED position disengages the girt bar from the door sill. The
girt bar indicator flag viewing windows must show completely black
when the mode select lever is in the DISARMED position.
Open Door
To open the door, rotate the handle fully aft (OPEN). This unlocks and unlatches
the door and allows it to be pushed open. Pushing the door fully open engages the
gust lock.
CAUTION: The door mode select lever must be fully in the green band to
ensure the door is in the DISARMED mode.
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
7.20.16 D611W302-TBC (200 GenFam)
Passenger Entry Door Normal Operation - Exterior
Close Door
To close the door:
• pull the gust lock release lever to release the gust lock and initially
translate the door aft toward the closed position
• push the door closed and hold in position
• if the door was opened by the interior door operating handle, push in the
red flaps and pull the door operating handle fully outward from its recess,
rotating the handle 180 degrees until it locks
• if the door was opened by the exterior door operating handle, push the
door forward to seat it in its fully closed position
• rotate the handle to latch and lock the door
• after full rotation, release the handle; the handle will automatically recess
flush with the door outside contour
Note: If the door is not fully closed before rotating the handle, the door will not
lock. The handle must be rotated to the open position and the door pushed
closed again.
WARNING: Keep hands and fingers clear of door edges while closing the
door.
WARNING: Door outside handle is spring loaded to retract into the recess.
Release handle carefully to avoid pinching fingers.
WARNING: The inside door handle rotates as the outside handle is rotated.
Rotate the outside handle slowly to avoid rapid or unexpected
movement of the inside door handle, which could injure
personnel inside the airplane.
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 7.20.17
Open Door
To open the door:
• push in the red flaps and pull the door operating handle fully outward
from the recess (pulling the handle from the recess disarms the EPAS and
disengages the girt bar from the door sill)
• rotate the door handle (rotating the handle fully unlocks and unlatches the
door)
• using the door operating handle, pull the door out and forward to the full
open position (this engages the gust lock)
Note: The exterior door operating handle will automatically retract when the
door is closed and locked using the interior door operating handle.
CAUTION: The door operating handle will remain extended when the door
is opened from the outside. Attempting to rotate the exterior
door operating handle to the closed position may damage the
door assembly.
WARNING: The inside door handle rotates as the outside handle is rotated.
Rotate the outside handle slowly to avoid rapid or unexpected
movement of the inside door handle, which could injure
personnel inside the airplane.
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Passenger Entry Doors
Copyright © The Boeing Company. See title page for details.
7.20.18 D611W302-TBC (200 GenFam)
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February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits Chapter 7
Non-Normal Operations Section 40
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 7.40.1
7.40 Doors, Slides and Emergency Exits-Non-Normal Operations
Doors, Slides and Emergency Exits Non-Normal Operations
Passenger Entry Door Non-Normal Operation
Rotating the door handle fully aft (OPEN) with the mode select lever in the
ARMED position activates the EPAS and automatically deploys and inflates the
slide/raft. In certain adverse airplane attitudes, an initial outward push on the door
handle will be required to supplement EPAS.
Passenger Entry Door EPAS does not activate
If EPAS does not activate when the door handle is moved to OPEN:
• direct two able-bodied passengers to assist in pushing the door out and
forward to the open position.
• push until the door is fully open
• verify that the slide/raft automatically deploys
WARNING: If the EPAS engages as the door is being pushed open, release
the door operating handle immediately to prevent being pulled
from the airplane.
Passenger Entry Door Slide/Raft does not automatically inflate
If the slide/raft does not automatically inflate:
• pull and discard the manual inflation handle located on the right side of
the doorsill
• observe the slide/raft inflates
WARNING: If the slide/raft still does not inflate after both automatic and
manual deployment attempts, do not use. Redirect passengers
to the nearest usable exit.
Passenger Entry Door Slide/Raft becomes deflated
If the slide/raft becomes deflated and another exit with an inflated slide/raft or
slide is not available, the deflated slide/raft may be used as an apron slide:
• direct two able-bodied passengers to climb down the slide/raft using it as
a rope
• direct the two passengers to then use the red webbing along the sides of
the slide/raft to hold it taut while the remaining passengers exit one at a
time
February 14, 2003
Flight Attendant Manual
Doors, Slides and Emergency Exits -
Non-Normal Operations
Copyright © The Boeing Company. See title page for details.
7.40.2 D611W302-TBC (200 GenFam)
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February 14, 2003
Flight Attendant Manual
Emergency Equipment Chapter 8
Table of Contents Section 0
FCOM Template 12/12/98
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.TOC.0.1
8.0 Emergency Equipment-Table of Contents
System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1
Emergency Equipment Overview . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1
Emergency Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1
Emergency Evacuation Signal System . . . . . . . . . . . . . . . . . . . . . 8.10.2
Escape Ropes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.2
Emergency Locator Transmitter (ELT). . . . . . . . . . . . . . . . . . . . . 8.10.2
Passenger Cabin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.2
Fuselage Mounted Emergency Locator Transmitter
(ELT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.3
Miscellaneous Portable Emergency Equipment . . . . . . . . . . . . . . 8.10.3
Emergency Equipment Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.4
Emergency Equipment Location - Flight Deck . . . . . . . . . . . . . . 8.10.4
Emergency Equipment Location – Passenger Cabin . . . . . . . . . . 8.10.5
System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7
Oxygen Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7
Passenger and Flight Attendant Oxygen . . . . . . . . . . . . . . . . . 8.10.7
Decompression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.9
Portable Oxygen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.10
Protective Breathing Equipment (Smoke Hoods). . . . . . . . . . . . 8.10.11
Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.12
Water Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.12
Halon Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.14
Emergency Evacuation Signal System . . . . . . . . . . . . . . . . . . . . 8.10.16
Attendant Switch Panel Evacuation Controls . . . . . . . . . . . . 8.10.17
February 14, 2003
Flight Attendant Manual
Copyright © The Boeing Company. See title page for details.
8.TOC.0.2 D611W302-TBC (200 GenFam)
Emergency Equipment -
Table of Contents
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February 14, 2003
Flight Attendant Manual
Emergency Equipment Chapter 8
System Description Section 10
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.10.1
8.10 Emergency Equipment-System Description
Emergency Equipment Overview
This chapter describes the emergency equipment located throughout the airplane,
including:
• portable emergency equipment
• emergency evacuation signal system
• escape ropes
• emergency locator transmitters (ELTs)
• portable flight deck emergency equipment location
• portable passenger cabin emergency equipment location
• passenger and flight attendant oxygen systems
• fire extinguishers
• protective breathing equipment
Emergency Equipment
Portable emergency equipment is stowed at strategic locations throughout the
airplane. This may include:
• life vests
• portable breathing equipment
• emergency locator transmitter(s) (ELTs)
• halon fire extinguishers
• water fire extinguishers
• first aid kits
• megaphone(s)
• flashlights
• crash axe(s)
See the flight deck and passenger cabin emergency equipment layout for
locations.
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.2 D611W302-TBC (200 GenFam)
Emergency Evacuation Signal System
The emergency evacuation signal system alerts the flight attendants to evacuate
the passenger cabin. Evacuation command switches are located on the flight deck
and at the flight attendant panels.
Placing the flight deck panel COMMAND switch to ON activates the evacuation
signals on the flight deck and on the flight attendant panels. With the flight deck
COMMAND switch in the OFF (guard down) position, pressing an EVAC
COMMAND switch on a flight attendant panel will activate the evacuation
signals on the flight deck and on the flight attendant panels.
Escape Ropes
Two flight deck escape ropes are attached to the airplane structure above both
number two flight deck windows. The ropes are stowed in compartments above
the pilot seats.
Emergency Locator Transmitter (ELT)
Passenger Cabin
Four ELTs are installed:
• one in the lavatory outboard stowage at door 1L
• one in the galley outboard stowage compartment at door 1R
• one in the left center floor mounted stowage forward of galley aft 4
• one in the right center floor mounted stowage forward of galley aft 4
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.10.3
Fuselage Mounted Emergency Locator Transmitter (ELT)
An emergency locator transmitter (ELT) is mounted to the top center of the
fuselage in the passenger cabin area.
The ELT automatically transmits distress signals on 121.5 MHZ, 243 MHZ, and
406 MHZ if a high deceleration is sensed, or if the ELT switch is manuallly
actuated by the flight crew. An alert message is displayed on the flight deck if the
transmitter is activated.
Miscellaneous Portable Emergency Equipment
Portable equipment is stowed at strategic locations throughout the airplane. See
Emergency Equipment Location - Flight Deck and Emergency Equipment -
Passenger Cabin below for specific location.
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.4 D611W302-TBC (200 GenFam)
Emergency Equipment Symbols
Emergency Equipment Location - Flight Deck
EMERGENCY
PROTECTIVE
GLOVES
LOCATOR
TRANSMITTER
AXE
CRASH FLASHLIGHT MEGAPHONE
EQUIPMENT
PORTABLE
BREATHING
(PBE)
VEST
LIFE
KIT
FIRST AID
NOTE: Some symbols do not apply to all configurations.
GOGGLES
SMOKE
HALON
EXTINGUISHER EXTINGUISHER
WATER
O
2
H
L
A
H
OXYGEN BOTTLE
PORTABLE
2
O
EMERGENCY
MEDICAL KIT
WITH SLIDE
EXIT PATH EXIT PATH
WITH ESCAPE
SLIDE/RAFT
LIFE
RAFT
RESUSCITATOR
WITH
EXIT PATH
ROPE
SMOKE GOGGLES
OXYGEN MASK
WITH
L
A
H
(2)
(2)
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.10.5
Emergency Equipment Location – Passenger Cabin
2
O
(2)
Each attendant
seat stowage:
Under each
seat:
NOTE: Business
class seat
2
O
2
O
O
2
H
2
O
O
2
H
2
O
2
O
2
O
(3)
2
O
(2)
L
A
H
(5)
2
O
(2)
L
A
H
(2)
O
2
H
2
O
L
A
H
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.6 D611W302-TBC (200 GenFam)
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February 14, 2003
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Emergency Equipment -
System Description
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D611W302-TBC (200 GenFam) 8.10.7
8.10 Emergency Equipment-System Description
Oxygen Systems
Two independent oxygen systems are provided: one for the flight deck and one for
the passengers and flight attendants.
Passenger and Flight Attendant Oxygen
The passenger oxygen system is supplied by individual chemical oxygen
generators. The oxygen system provides oxygen to the passenger, attendant
stations, and lavatory service units. The passenger oxygen masks and chemical
oxygen generators are located above the passenger seats in the passenger service
units (PSUs). Oxygen flows from a PSU generator when any mask hanging from
that PSU is pulled. An in-line flow indicator confirms that oxygen is flowing to
each oxygen mask. Oxygen is available for approximately 12 minutes.
The passenger oxygen system is supplied by bottled gaseous oxygen. The oxygen
bottles provide oxygen to the passenger, attendant stations, and lavatory service
units. The passenger oxygen masks are located above the passenger seats in the
passenger service units (PSUs). Each mask oxygen valve is held closed by a pin
inserted into the valve. Pulling on the mask withdraws the pin, causing the mask
oxygen valve to open and oxygen to flow to that mask.
The masks automatically drop from the PSUs if cabin altitude exceeds
approximately 14,000 feet. The passenger masks can be manually deployed from
the flight deck.
Note: If the masks fail to drop from a PSU, the cover of the oxygen compartment
can be opened manually by releasing the door latch. The latch can be
opened by inserting a hair pin or a thin rod into the hole of the compartment
cover.
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.8 D611W302-TBC (200 GenFam)
Flight Attendant Oxygen
Due to the height of the ceiling in the airplane, flight attendants may not be able
to reach the oxygen masks at their stations when in their seats with their seat belts
and harnesses on. When the oxygen masks deploy, the flight attendants must pull
on the yellow streamer that falls from the oxygen box. The streamer has the word
PULL stenciled onto it.
Pulling the streamer allows the mask to drop and turns on the flow of oxygen to
the masks and provides oxygen to both masks.
Pulling on the streamer allows the mask to drop and turns on the flow of oxygen
to the associated mask.
NOTE: Streamers are installed at the attendant stations and in the lavatories.
Streamers
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.10.9
Decompression
If cabin altitude exceeds approximately 10,000 feet, the following automatic
events take place:
• cabin lights come on full bright and five HI chimes sound
• NO SMOKING/FASTEN SEAT BELT signs illuminate and
corresponding chimes sound
• the DECOMPRESSION pop-up window appears on the cabin managent
system displays wherever one of these screens is displayed:
• Cabin Lighting
• Entry Way Lights
These events warn the flight attendants that a possible decompression is about to
occur. Flight attendants must sit down, fasten their seat belts, and prepare to put
oxygen masks on.
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.10 D611W302-TBC (200 GenFam)
Portable Oxygen
There are portable oxygen bottles stowed in various locations in the passenger
cabin. The bottles are fitted with disposable mask and safety straps and are used
for first aid purposes or as walk-around units.
Portable Oxygen Bottle Preflight
During the preflight of the portable oxygen bottle, check the following:
• the ON-OFF valve is OFF
• the Oxygen Pressure Gage is in the FULL range
• the mask is attached to the bottle
Portable Oxygen Bottle Use
To use the portable oxygen bottle:
• use safety strap
Note: Use extreme care while transporting portable oxygen bottle.
• remove mask from plastic bag
• open dust cover and attach the fitting
• rotate the ON-OFF valve fully counter-clockwise
• place mask over nose and mouth
Oxygen
Mask
Oxygen Pressure
Gage FULL range
2000
FULL
1500 1000
500
0
PRESSURE
Safety strap
LO Outlet (2 Liters
per minute)
ON-OFF Valve
HI Outlet (4 Liters per
minute)
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.10.11
Protective Breathing Equipment (Smoke Hoods)
Smoke hoods with oxygen are installed in the passenger cabin. The smoke hoods
provide an oxygen supply and smoke protection, and should be used when
fighting a fire. The smoke hood is placed over the head and, when activated by a
starter lanyard, provides approximately 15 minutes of oxygen. Detailed operating
instructions are placarded on the container.
Starter Lanyard
Hood 15 Minute Oxygen
Generator
Tension Strap
Speaking
Diaphragm
Full Face
Mask
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.12 D611W302-TBC (200 GenFam)
Fire Extinguishers
Water and halon fire extinguishers are located throughout the passenger cabin and
on the flight deck. Protective equipment, such as smoke hoods and gloves, should
be used when fighting a fire.
Water Fire Extinguishers
Water fire extinguishers contain a solution of water mixed with antifreeze. Water
fire extinguishers are to be used on fabric or paper fires only. They are not to be
used on electrical or grease fires.
CAUTION: Antifreeze compound has been added to the water which
makes it unfit for drinking.
CAUTION: Do not use on electrical or grease type fires.
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.10.13
Water Fire Extinguisher Preflight
Check that the safety wire and seal on the handle are intact.
Water Fire Extinguisher Operation
To use the water fire extinguisher:
• remove it from stowage
• turn handle clockwise as far as possible (charges bottle with CO2)
• hold bottle upright
• direct nozzle at base of fire
• press trigger to discharge
Water Fire Extinguisher Recharging
To recharge the water fire extinguisher in flight:
• unscrew top (the CO2 charge bleeds off)
• refill with water
• replace top
• unscrew handle
• replace CO2 cylinder
• reinstall handle (the extinguisher now ready for use)
Discharge
Nozzle
Trigger
Turn to puncture
CO2 cartridge
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.14 D611W302-TBC (200 GenFam)
Halon Fire Extinguishers
Halon fire extinguishers contain a liquefied gas agent under pressure. The
extinguisher pressure indicator shows three pressure ranges:
• acceptable
• recharge
• overcharged
A safety pin with a pull ring prevents accidental trigger movement. When
released, the liquefied gas agent vaporizes and extinguishes the fire. The
extinguisher is effective on all types of fires, but is used primarily on electrical,
fuel, and grease fires.
WARNING: If a halon fire extinguisher is to be discharged in the flight
deck area, all flight crew members must wear oxygen masks
and use 100% oxygen with emergency selected.
CAUTION: For electrical fires, remove the power source as soon as
possible. Avoid discharging directly on persons due to
possibility of suffocating effects. Do not discharge too close to
fire as the discharge stream may scatter the fire. As with any
fire, keep away from the fuel source. Avoid breathing vapors,
fumes and heated smoke as much as possible.
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.10.15
Halon Fire Extinguisher Preflight
Check:
• pressure gage is in the green band
• the ring pin is in place through the handle and lever
Halon Fire Extinguisher Operation
To use the Halon fire extinguisher:
• pull ring pin from lever and handle
• hold extinguisher upright with hand under handle and thumb on top of
lever
• from a distance of 6 to 10 feet, direct the nozzle towards the base of the
fire source
• squeeze the lever downward with thumb
• spray at the base of the flame in quick side-to-side -motion.
Note: The extinguisher stream will shoot over 10 foot distance.
Discharge
Nozzle
Lever
Ring Pin
Pressure
Gage
Handle
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.16 D611W302-TBC (200 GenFam)
Emergency Evacuation Signal System
[Option shown: Evacuation switch - all doors; Option: Door 1L/2L only,
flight deck notification only, not installed]
The emergency evacuation signal system alerts the flight attendants to evacuate
the passenger cabin. An emergency evacuation signal command switch is located
on the flight deck and at all flight attendant panels at passenger entry door
locations. An evacuation horn and light are located at each flight attendant station.
The flight attendant station EVAC command switch is guarded to prevent
inadvertent operation. Actuation of the switch activates a flashing amber light and
a pulsating audio signal on the flight deck emergency evacuation panel and all
flight attendant panels. The emergency evacuation signal can only be reset/turned
off from the station that originated the signal.
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 8.10.17
Attendant Switch Panel Evacuation Controls
1 EVAC COMMAND Switch
Guarded.
Push –
• initiates evacuation signal on the flight deck and at all attendant stations
• system can be reset only from the station that originated the evacuation
signal
Illuminated (red).
• only at the station where the evacuation is initiated.
2 HORN SHUT OFF Switch
Push –
• silences the alarm only at that station where pushed
Illuminated (white).
• illuminates when horn is silenced at that panel.
3 Evacuation (EVAC) Light
Illuminated (amber).
Flashes when evacuation is commanded.
EVAC
SHUT OFF COMMAND
HORN EVAC
2 3 1
February 14, 2003
Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.18 D611W302-TBC (200 GenFam)
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February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines Chapter 9
Table of Contents Section 0
FCOM Template 12/12/98
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.TOC.0.1
9.0 Non-Normal Situation Guidelines-Table of Contents
Cabin Fire Fighting & Smoke Removal . . . . . . . . . . . . . . . . . . . 9.10.1
Cabin Fire Fighting & Smoke Removal Overview. . . . . . . . . . . . 9.10.1
Fire Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1
Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.2
Specific Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4
Lavatory Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4
Closet Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.5
Galley Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.6
In-flight Entertainment (IFE) System Smoke or Fire . . . . . . . . . . 9.10.7
Smoke Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.7
Land Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.1
Land Evacuation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.1
Passenger Entry Doors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.2
Emergency Evacuation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . 9.20.3
Initiate Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.3
If Exit Is Usable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.4
If Exit Is Not Usable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.6
Flight Attendants Not Assigned To An Exit . . . . . . . . . . . . . . 9.20.8
Ditching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1
Ditching Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1
Ditching Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2
Initiate ditching evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2
Board passengers into the passenger entry door
slide/raft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.3
Slide/Raft Portability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.4
Alternative Exit Identification Placard . . . . . . . . . . . . . . . . . . 9.30.5
Slide/Raft Portability Procedures . . . . . . . . . . . . . . . . . . . . . . 9.30.6
February 14, 2003
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Non-Normal Situation Guidelines
-
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February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines Chapter 9
Cabin Fire Fighting & Smoke Removal Section 10
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.10.1
9.10 Non-Normal Situation Guidelines-Cabin Fire Fighting & Smoke Removal
Cabin Fire Fighting & Smoke Removal Overview
This chapter provides some guidelines for fire prevention and cabin fire fighting.
Fire Prevention
The flight attendants practice fire prevention by watching for unsafe passenger
actions, and the immediate elimination of potential fire hazards. In particular,
attention should be directed to the lavatories. Make frequent checks of the
lavatories to assure that no smoke is present and good housekeeping exists. Check
trash containers for partly open flapper doors due to overfull or jammed
conditions. These containers should also be inspected for discarded objects which
could be hazardous, such as cologne bottles or spray cans. Put these objects into
the galley trash container.
Accumulated waste paper and other flammable trash sometimes exceeds the
capacity of passenger cabin storage units. Since this affects fire safety, place this
in the galley trash container or other suitable container. Another area susceptible
to fire is the passenger cabin lower sidewall. Flammable items over return air grills
have ignited unobserved because the return airflow carried smoke and fumes away
from the passengers. Maintain surveillance of floor areas, particularly in the
smoking zones, to keep clothing, bags, papers, and so on, from being deposited
where they may be a fire hazard.
February 14, 2003
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Non-Normal Situation Guidelines -
Cabin Fire Fighting & Smoke
Removal
Copyright © The Boeing Company. See title page for details.
9.10.2 D611W302-TBC (200 GenFam)
Cabin Fire Fighting
CAUTION: Put on heat resistant protective clothing. For protection from
smoke inhalation, put on a smoke hood with oxygen or a
portable oxygen bottle with smoke mask attached.
Immediately attack the fire with the nearest appropriate type fire extinguisher.
Direct the extinguishing agent at the base of the flames at the near edge and bottom
of the fire first, and then progress forward and upward. Move the discharge nozzle
slowly with a side-to-side sweeping motion.
Immediately notify the flight deck. Request help from crew members. Continuous
communication provides information essential for making safety-of-flight
decisions.
Remove electrical power from the affected area.
Bring additional fire fighting equipment to the fire scene as necessary:
• portable oxygen bottle with smoke mask attached and/or smoke hood
with oxygen
• crash axe
• water fire extinguisher
• halon fire extinguisher
• flashlight
Use the crash axe to obtain access, if necessary. Rapid access to the fire may
require the destruction of cabin wall panels. The crash axe may also be required
to obtain access of a suspected electrical fire behind a wall.
If the fire is not immediately extinguished, remove all portable oxygen cylinders
from the vicinity of the fire.
Advise the passengers to stay seated or move them as required.
If the fire produces excessive smoke and fumes inside the cabin:
• request smoke evacuation procedures from the flight deck
• continuously observe passengers for signs of panic and take additional
action if needed
• relocate passengers away from the area of severe smoke and fumes
• administer 100% oxygen using portable oxygen bottles to any passengers
experiencing respiratory difficulties
• instruct passengers to breathe through wet handkerchiefs or other
appropriate materials
February 14, 2003
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Non-Normal Situation Guidelines -
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Removal
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.10.3
WARNING: Do not deploy passenger oxygen masks.
Note: The oxygen system is for use only during a cabin pressure loss. Most
oxygen mask air is cabin air drawn through the mask inhalation valve;
smoke in the cabin would be inhaled.
WARNING: Do not use passenger oxygen masks as smoke masks.
When the fire is extinguished, a water fire extinguisher or other cooling liquid
should be used to quench any smoldering embers and prevent re-ignition:
• the stream from a water fire extinguisher is relatively narrow and should
be carefully directed into each burning portion. A finger or thumb placed
on the nozzle creates a wider spray pattern
• all burned material should be thoroughly soaked with water and may need
to be broken apart to completely extinguish the fire
• to conserve the hand held fire extinguisher, water, coffee, carbonated
beverages, and so on, can be poured onto the embers. Smoldering material
may be soaked in a lavatory/galley sink or in a pot of coffee
Inspect adjacent areas to ensure the fire has not spread.
February 14, 2003
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Non-Normal Situation Guidelines -
Cabin Fire Fighting & Smoke
Removal
Copyright © The Boeing Company. See title page for details.
9.10.4 D611W302-TBC (200 GenFam)
Specific Cabin Fire Fighting
Fires in the lavatories, closets, or galleys may present special difficulties.
Lavatory Fire
Feel the door.
If the door is hot:
• keep the door closed
• use a crash axe to chop a small hole in the upper part of the door just big
enough to receive a fire extinguisher nozzle
• discharge the fire extinguishing agent, preferably Halon, into the hole
• discharge the extinguisher completely
• if needed, discharge the remaining extinguishers into the same hole to
build up and maintain a high concentration of extinguishing agent
If the door is cool:
• carefully open the door and locate the fire
• discharge the hand held fire extinguisher onto the fire
• thoroughly douse the affected area with water
• if trapped towels or cups are burning in the waste chute or the waste
container, discharge the extinguishing agent directly into the chute
Supplies stored in dispensers are normally tightly packed and less likely to catch
fire than loose paper items; however, these stored items can contribute to an
existing fire.
February 14, 2003
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Non-Normal Situation Guidelines -
Cabin Fire Fighting & Smoke
Removal
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.10.5
Closet Fire
Closets with Curtains
• locate the source of the fire and apply extinguishing agent.
• remove the coats and other contents that are not burning to gain access to
a fire in a remote area of the closet.
• check that flames have been extinguished and thoroughly douse the
burned materials with water.
• monitor the closet to ensure the fire remains out
Closets with Doors
Feel the closet walls and door for hot spots.
If the walls or door are hot:
• keep the door closed
• seal any space at the base of the closet door with blankets or heavy
clothing
• use a crash axe to chop a small hole in the upper part of the door just big
enough to receive a fire extinguisher nozzle
• discharge fire extinguishing agent, preferably Halon, into the hole
• discharge the extinguisher completely
• monitor the closet to ensure the fire remains out
• if needed, discharge remaining extinguishers into the same hole to build
up and maintain a high concentration of extinguishing agent
If the walls and door are cool:
• carefully open the door and locate the fire
• discharge the hand held fire extinguisher onto the fire
• remove coats and other contents that are not burning to gain access to a
fire in a remote area of the closet
• thoroughly douse the burned materials with water
• monitor the closet to ensure the fire remains out
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Cabin Fire Fighting & Smoke
Removal
Copyright © The Boeing Company. See title page for details.
9.10.6 D611W302-TBC (200 GenFam)
Galley Fire
Galley electrical power should immediately be shut off for malfunctions such as
fire, smoke, electrical arcing, and so on.
If there is a fire in the galley:
• remove electrical power from the galley by placing the galley emergency
power OFF switch to the OFF position
• inform the flight deck
• determine type of fire
• extinguish the fire using the appropriate hand held fire extinguisher
Note: When placing the galley Emergency Power Off switch to the OFF position,
notify the flight deck.
February 14, 2003
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Non-Normal Situation Guidelines -
Cabin Fire Fighting & Smoke
Removal
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.10.7
In-flight Entertainment (IFE) System Smoke or Fire
In the event of smoke or fire caused by any of the in-flight entertainment system
(IFE) components, all electrical power should be removed from the IFE system
and passenger seats.
Power to the IFE system is removed by moving the IFE Master Power switch,
located in the Video Control Center (VCC), to the OFF position.
This removes electrical power to:
• the in-seat audio/video system equipment
• audio entertainment players
• video entertainment players
• overhead video system and displays/projectors
• in-seat video displays/audio in the passenger cabin
• in-seat video displays/audio in the crew rest areas
• integrated telephones
• the passenger control units (PCUs)
• the passenger seat
• seat motor power (as applicable)
• personal computer power outlet (as applicable)
• in-flight passenger cabin telephones
Note: If the IFE Master Power switch is placed in the OFF position, no passenger
service functions (reading lights or attendant call) are available.
Note: When placing the galley Emergency Power Off switch to the OFF position,
notify the flight deck.
Note: Moving the IFE Master Power switch to the OFF position does not cause
an EICAS message to be displayed on the flight deck.
WARNING: Once power is removed from the IFE system, do not turn the
IFE Master Power switch back on for the remainder of the
flight.
Note: The power to the IFE system and passenger seats may also be removed by
the flight crew. If the IFE/PASS SEATS power switch on the flight deck is
moved to OFF, all power to the cabin IFE and passenger seats is removed.
Smoke Removal
Notify the flight deck that the origin of the smoke is in the forward or aft passenger
cabin. Follw directions of flight crew for smoke removal.
February 14, 2003
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Removal
Copyright © The Boeing Company. See title page for details.
9.10.8 D611W302-TBC (200 GenFam)
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Non-Normal Situation Guidelines Chapter 9
Land Evacuation Section 20
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.20.1
9.20 Non-Normal Situation Guidelines-Land Evacuation
Land Evacuation Overview
This section provides flight attendants with recommended guidelines for
emergency land evacuation.
The flight attendant’s primary responsibility during an evacuation is to direct
passenger evacuation at all exits. The goal is to ensure passengers and crew exit
the airplane safely in a minimum amount of time.
Under abnormal conditions, while the airplane might settle in an unusual attitude
after landing, the escape slides are usable in conditions such as: all landing gear
up, nose or tail tips down or the airplane rolls to one side (supported by wing). The
flight crew and flight attendant must be aware of outside conditions which may
affect an orderly evacuation. The flight crew will notify the flight attendants of
any additional conditions which might impact passenger evacuation.
If the exit will not open, or a hazard exists, making the exit unsafe for use, take a
position to prevent passengers from exiting. Forcefully inform the passengers that
the exit will not be used and why. For example, “DOOR JAMMED” or “NO
SLIDE”. Hold passengers in the immediate area until the nearest usable exit can
be determined. Once determined, redirect the passengers to that usable exit.
Use positive commands in a strong and forceful voice when directing the
evacuation, such as:
• “EVACUATE”
• “RELEASE YOUR SEAT BELTS”
• “GET OUT OF YOUR SEATS”
• “COME THIS WAY”
Note: Redirection means sending passengers past a usable/unusable exit toward
a usable exit in order to maintain balanced flow to all usable exits. This will
minimize the total evacuation time
Flight attendants must monitor the progress of the evacuation and the condition of
the slide at their assigned station. Should conditions change such that the safety at
an exit is in doubt, discontinue evacuation at that exit and redirect the passengers
to alternate doors.
Note: It is not possible to cover all conceivable evacuation scenarios with one set
of procedures. It is extremely important for flight attendants to assess each
emergency situation and exercise their best judgment in how to evacuate
the passengers safely in minimum time.
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Non-Normal Situation Guidelines -
Land Evacuation
Copyright © The Boeing Company. See title page for details.
9.20.2 D611W302-TBC (200 GenFam)
Passenger Entry Doors
After slide deployment, verify the slide is safe for use. Position yourself in the
dedicated assist space forward or aft of the exit. Do not block the exit. Make
physical and/or verbal contact as soon as possible with the passengers
approaching the exit.
The slides are dual lane. During an emergency it is very important to establish dual
lane flow to ensure a timely evacuation. Use the command: “FORM TWO
LINES”.
Strong, loud, positive commands, such as:
• “FORM TWO LINES”
• “GO”
• “JUMP”
• “MOVE”
must be used.
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Land Evacuation
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.20.3
Emergency Evacuation Guidelines
Note: In the following guidelines, “adjacent exit” is defined as the exit forward
or aft of the “assigned exit”. “Adjacent exit” is not used to refer to the exit
across from the assigned exit.
Maintain brace position until the airplane comes to a complete stop.
Communicate with the flight deck.
If time permits, use the PA to:
• brief the passengers (exits, protective positions, and other information, as
required)
• assign helpers
• order the removal of high heels and other restrictive articles
Initiate Evacuation
• ensure the airplane has stopped and the engines are shutdown
• activate the emergency evacuation signal (if required)
• move to assigned stations
• assess safety of inside and outside conditions
February 14, 2003
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Non-Normal Situation Guidelines -
Land Evacuation
Copyright © The Boeing Company. See title page for details.
9.20.4 D611W302-TBC (200 GenFam)
If Exit Is Usable
• open the exit
• pull the manual inflation handle (if required)
• command passengers to stand back until the slide/raft is fully deployed
• be assertive (forceful) in your commands. Research has proven assertive
action by cabin crew can accelerate passenger emergency evacuation
rates. (It is extremely important that assertive actions be strongly
emphasized in any flight attendant training program.)
• assume a protective position in the dedicated assist space
• all exits have dedicated assist space(s) forward and/or aft of the exit.
Maintain your position in the assist space, keeping the exit path clear to
prevent interfering with passenger evacuation. When the assist space is
against a vertical surface (such as a partition, lavatory, or galley) keeping
your heels and upper back pressed against that surface helps to ensure that
you stay clear of the exit path
• command passengers to form two lines and evacuate
• dual lane flow of passengers (two passengers side by side) is required for
the fastest evacuation. At usable exits, your primary duty is to maintain
constant dual lane flow of passengers out that exit
• continually assess conditions inside the aircraft and on the slide to ensure
passenger flow is maintained
• passengers who sit and delay at the top of the slide rather than jumping
will slow the evacuation. Commanding the passenger behind such a
“sitter” to push that person out onto the slide can prevent significant
delays in an evacuation
• take appropriate action to assist hesitant passengers
• take action to speed up hesitant passengers. Use sharp verbal commands.
For hesitant passengers within your reach, push at waist level to move
them out through the exit. Do not push at knee or shoulder level
February 14, 2003
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Non-Normal Situation Guidelines -
Land Evacuation
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.20.5
• if there are no more passengers approaching your exit and the exit across
from you (passenger flow has ceased) take appropriate actions to:
• attract additional passengers to come toward your exit; use strong,
loud, positive commands or, if necessary
• move down the aisle toward an adjacent exit, if conditions permit, to
gain the attention of an attendant to initiate the redirection of
passengers toward your exit
• continue to monitor and protect your exit
Note: In mixed class airplane interiors, passenger densities in the forward zone
of the cabin are lower than the middle and aft zones. Use of redirection to
maintain flow at the forward doors becomes even more important in these
airplanes
Note: On two-aisle airplanes, if only one exit of any exit pair is unusable, use the
aisle on the opposite side of the airplane from the usable exit for redirecting
passengers to another exit. This will allow minimum disruption of flow at
the usable exit. Total evacuation time is minimized when passengers clear
all exits (passenger flow at all exits ceases) at the same time. Only by-pass
the passengers that will be able to exit the airplane through an adjacent
door sooner that the last passenger exits through the door closest to you.
• exit the airplane following the last passenger, using the nearest exit
February 14, 2003
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Non-Normal Situation Guidelines -
Land Evacuation
Copyright © The Boeing Company. See title page for details.
9.20.6 D611W302-TBC (200 GenFam)
If Exit Is Not Usable
• block the exit to prevent passenger evacuation, while commanding
passengers that the exit is blocked
• if your exit is not usable you must perform the duties of managing the
cabin evacuation by:
• first, establish passenger flow away from the unusable exit, and then
• direct passenger flow to the usable exit(s)
• assess usability of other exits across from and adjacent to yours
• visually determine that passenger flow has been established through a
usable exit before redirecting passenger flow
• direct passengers to the nearest usable exit by issuing appropriate
commands and using arms and hands to point passengers in direction
of exit
• when, in your best judgment, passenger flow is established away from
an unusable exit and toward a usable exit, proceed to an appropriate
location to best direct or redirect passengers to balance flow to
adjacent usable exits
• minimizing evacuation time requires maximizing utilization of all
usable exits throughout an evacuation. Evacuation time will be
minimized when passenger flow to all usable exits ends at the same
time
• maintain awareness of evacuation progress in adjacent cabin areas and
at other usable exits and direct (or redirect) passengers as necessary to
help maintain equal flow to each exit
February 14, 2003
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Non-Normal Situation Guidelines -
Land Evacuation
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.20.7
• if there are no passengers approaching your exit and a usable exit
across from you (passenger flow has ceased), take appropriate actions
to:
• attract additional passengers to come toward the usable exit near
you; use strong, loud, positive command, or if necessary,
• move down the aisle toward an adjacent exit, if conditions permit,
to gain the attention of an attendant to initiate the redirection of
passengers toward the usable exit across from you
• continue to monitor and protect your exit
• in mixed class airplane interiors, passenger densities in the forward
zone of the cabin are lower than the middle and aft zones. Use of exit
by-pass to maintain flow at the forward doors becomes even more
important in these airplanes
• if you see no passengers (passenger flow has ceased) at an adjacent
usable exit, and significant numbers of passengers remain in your exit
area, redirect passengers toward the usable exit to maintain balanced
exit utilization
• when using exit redirection, avoid disrupting passenger flow to the
usable exit near you. Redirect passengers singly or in small groups to
maintain balanced flows
Note: On two-aisle airplanes, if only one exit of any exit pair is unusable, use the
aisle on the opposite side of the airplane from the usable exit for redirecting
passengers to another exit. This will allow minimum disruption of flow at
the usable exit. Total evacuation time is minimized when passengers clear
all exits (passenger flow at all exits ceases) at the same time. Only by-pass
the passengers that will be able to exit the airplane through an adjacent
door sooner than the last passenger exits through the door closest to you.
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Land Evacuation
Copyright © The Boeing Company. See title page for details.
9.20.8 D611W302-TBC (200 GenFam)
Flight Attendants Not Assigned To An Exit
The responsibility of flight attendants not assigned to an exit is to assess
conditions and then assist in evacuating the passengers.
• in mixed class configurations, the forward exits could be under-utilized
due to a lower passenger density in the forward zones
• assist in minimizing evacuation time by ensuring there is a continuous
passenger flow through all exits
• continue to evaluate the situation, redirecting passengers to under-utilized
exits which may change as the evacuation progresses
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines Chapter 9
Ditching Section 30
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.30.1
[Option shown: ARMED/DISARMED; Option: AUTOMATIC/MANUAL;
Option shown: Life raft: Installed door 3L; Option: door 3L and 3R, door 3R]
9.30 Non-Normal Situation Guidelines-Ditching
Ditching Overview
This section provides some guidelines for the safe evacuation of passengers and
crew in the event of a water landing. It also contains procedures for slide
interchangeability.
Ditching is an emergency landing on water. Complete knowledge of procedures
and equipment is necessary. All loose objects must be secured. The passengers and
crew must be safely belted into seats prior to impact. With few exceptions,
ditching procedures are similar to those used in land evacuation. Communication
with the flight deck is required to ensure that the cabin is prepared in a timely
manner.
The passenger briefing should be amended to suit the situation. Passengers are
instructed to put on life vests and follow inflation instructions. Life vests are
stored under each passenger seat and spare vests are located throughout the cabin.
Ditching studies for the 777-200 series airplanes indicate that, with an optimum
center of gravity and normal gross weight, the airplane should come to rest slightly
nose high in the water. The forward doors should be approximately 4 feet
(approximately 1.2 meters) above the water and the aft doors should be over 2 feet
(0.5 meters) above the water.
WARNING: Before opening the door, verify that the actual water level is
below the door sill. If the door is unusable, the slide/raft may
be re-positioned at another door and manually deployed.
WARNING: Door 3 is not to be used as a primary exit during ditching
operations.
WARNING: If an immediate passenger evacuation is necessary due to an
unplanned ditching, use all available exits, including door 3.
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
9.30.2 D611W302-TBC (200 GenFam)
Ditching Guidelines
Communicate with the flight deck.
Brief the passengers on the evacuation/ditching.
If time permits, use the PA to:
• brief the passengers (exits, protective positions, and other information, as
required)
• direct passengers to put on life vests
• assign helpers
• establish evacuation zones
• order the removal of high heels and other restrictive articles
Maintain brace position until airplane comes to a complete stop.
Initiate ditching evacuation
Passenger Entry Door
• move to assigned stations
• assess safety of inside and outside conditions
• if conditions permit, open the door
• slide/raft automatically deploys and inflates
• verify slide/raft is safe for use
• shout evacuation and loading commands
• direct passengers away from unusable exits
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.30.3
Board passengers into the passenger entry door slide/raft
• direct balanced loading of available rafts
• keep weight distribution even; direct passengers to the less used slide/raft
side or to alternate sides
• instruct the passengers to stay low and sit back against inflated tubes
• once all passengers have boarded
• check the airplane for additional passengers
• evacuate into the slide/raft
Note: If the slide/raft is under inflated or has small leaks, additional inflation or
repair should not be attempted until the slide/raft is detached from the
airplane.
Detach the slide/raft from the door sill
• do not detach the raft from the airplane until all the passengers have been
boarded
• pull the manual inflate handle free of the fabric flap over the girt bar
• pull up the fabric flap over the girt bar
• pull the speed lacing release handle to release the girt from the girt bar
• cut the mooring line
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
9.30.4 D611W302-TBC (200 GenFam)
Slide/Raft Portability
Under ditching conditions, flight attendants must assess outside conditions prior
to opening a door. Sea state conditions may preclude deploying a slide/raft at the
door on which it is installed. The slide/raft may be repositioned to an alternate
doorway for deployment as indicated below.
Move From Reposition and Deploy at:
1 L or R
2 L
2 R
3 L
• Door 1 L or R
• Door 2 R.
• Opposite Door 4
• Door 1 L or R
• Door 2 L or R.
• Door 1 L or R
• Door 3 L.
• Door 1 L or R
• Door 3 R.
• Opposite Door 1
• Door 2 L or R.
4 L or R
3 R
• Door 1 L or R
• Door 2 L.
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.30.5
Alternative Exit Identification Placard
Slide/raft alternate deployment positions and instructions are printed on placards
on each slide/raft.
Note: Door 1 slide/raft shown as typical
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
9.30.6 D611W302-TBC (200 GenFam)
Slide/Raft Portability Procedures
The following provides instructions for portability of the slide/raft during ditching
operations when the slide/raft is removed from an unusable door for use at another
exit.
Remove slide
cover
• Release bustle
release handles
on either side
of the slide
cover.
• Pick up the
slide cover and
move out of
the way.
Disable the EPAS
• Open the hinge door.
• Grasp the switch and
move it upward so that it
points straight at you.
Note: If EPAS is not
disabled, the door will
automatically open and
the slide/raft will
deploy.
1
3
Mode Select
Lever
• Place the lever
in the ARMED
position.
2
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.30.7
Partially Open the
Door
• Rotate door
operating
handle through
full rotation.
• Open door only
far enough to
access the girt
bar in the floor
fittings.
Close the door.
7
Note: Pins “A” and “B” are
in the pocket.
Install Safety
Pin “A”
• Push pin
“A” into the
valve (push
the button
on the head
of pin “A”).
5
4
Detach the Girt Bar
• Release the floor
fitting lock pawls
and lift the girt bar
from the fittings.
6
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
9.30.8 D611W302-TBC (200 GenFam)
Carry the pack to the alternative
door
• Position 1 person on each side
of the pack.
• Use the girt bar to carry the
slide/raft.
Remove Slide/Raft
from Door
• Push the handle
found on top of the
pack forward.
• Rotate the pack
inboard onto the
floor to remove the
pack from the door.
(SEE ADDITIONAL
INSTRUCTIONS ON
PACKBOARD
8
10
Install safety pin
“B” and secure girt
bar
• Route pin “B”
strap (both legs)
through center
slit in girt and
install pin “B”
into hole in latch.
• Wrap short leg of
strap around the
girt bar and join
snaps together (2
places).
9
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 9.30.9
Deploy the slide
• Pull the packboard up, away from the slide/raft pack.
• Rotate/push the pack out through the door.
• Pull the red manual inflation handle.
Attach the girt bar to the door sill
• Put the pack in front of the door with the packboard on
top and girt outboard.
• Remove pin “B” from latch; unsnap short leg of strap
and pull entire strap through slit in girt.
• Push the ends of the girt bar down into the floor fittings
until they latch, keeping the girt outboard (Packboard
will release).
• Remove pin “A” from the valve.
11
12
February 14, 2003
Flight Attendant Manual
Non-Normal Situation Guidelines -
Ditching
Copyright © The Boeing Company. See title page for details.
9.30.10 D611W302-TBC (200 GenFam)
Intentionally
Blank
February 14, 2003
Flight Attendant Manual
Miscellaneous Chapter 10
Table of Contents Section 0
FCOM Template 12/12/98
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 10.TOC.0.1
10.0 Miscellaneous-Table of Contents
Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1
Portable Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1
Approved Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1
Non-Approved Electronic Devices . . . . . . . . . . . . . . . . . . . . 10.10.2
February 14, 2003
Flight Attendant Manual
Copyright © The Boeing Company. See title page for details.
10.TOC.0.2 D611W302-TBC (200 GenFam)
Miscellaneous -
Table of Contents
Intentionally
Blank
February 14, 2003
Flight Attendant Manual
Miscellaneous Chapter 10
Electronic Devices Section 10
Copyright © The Boeing Company. See title page for details.
D611W302-TBC (200 GenFam) 10.10.1
10.10 Miscellaneous-Electronic Devices
Portable Electronic Devices
Portable electronic devices can cause interference with airplane flight control,
navigation and communication systems. Because of this interference, local
regulatory agencies may prohibit or limit the use of these devices on airplanes.
If the airline allows use of portable electronic devices, procedures must be
established to control their use. As a minimum, the airline should provide the
following:
• methods to inform passengers of when portable electronic devices may be
used. This may be accomplished through the departure briefing, passenger
information cards, captain’s announcement, or any other method deemed
appropriate by the airline.
• procedures to stop the operation of the portable electronic devices
suspected of causing interference with the airplane systems.
• cabin to flight deck coordination and pilot monitoring procedures.
• Procedures for determining acceptability of devices that are allowed to be
operated.
• procedures for reporting instances of suspected and confirmed
interference by portable electronic devices to the local aviation regulatory
agency.
• prohibit the operation of portable electronic devices during takeoff and
landing phases of flight.
• prohibit the operation of portable electronic devices classified as
intentional radiators or transmitters, such as citizens’ band and amateur
radios, cellular telephones, and remote control devices.
The following is a partial list of approved and non approved electronic devices:
Approved Electronic Devices
• heart pacemakers
• hearing aids
• compact disk (CD) players
• portable voice recorders
• tape cassette players (self-contained)
• electric shavers
• calculators
• portable computers or typewriters (electronic or mechanical) that are
briefcase size and able to fit under the passenger seat or in the overhead
bins; a mouse cord may be attached to the computer.
February 14, 2003
Flight Attendant Manual
Miscellaneous -
Electronic Devices
Copyright © The Boeing Company. See title page for details.
10.10.2 D611W302-TBC (200 GenFam)
Non-Approved Electronic Devices
• portable telephones, such as cellular, etc., except those installed by the
airline
• radios: AM, FM, VHF (battery or cord operated)
• TV sets, video players, TV cameras, TV camcorders (battery or cord
operated)
• electronic games, except those installed by the airline
• toys with remote controls
• computers or typewriters larger than a briefcase that cannot be stored
under the seat or in an overhead bin
• data entry pad (a device with a numeric keyboard, hand-held with
umbilical cord attachment; a mouse attached to a computer is not a data
entry pad).
February 14, 2003