P: Hello. I’m going to Vienna from Beijing and I want to know the one-way fare of economy class.
顾客：您好，我想咨询一下从北京到维也纳的经济舱单程机票价格。
S: The fare of economy class is CNY4780.
销售：经济舱价格是人民币4780元。
P: Oh, I see. And I have a baby with me, Can he enjoy the discounted fares?
顾客：噢。我要带一个孩子，孩子能享受折扣吗？
S: Could you tell me how old your child is?
销售：您的孩子多大？
P: One and a half years old.
顾客：一岁半。
S: The tariff says passengers under 2 years of age are considered as infants. So your child can enjoy the infant fare which is 10 percent of adult fare.
销售：运价规则规定两岁一下的孩子可享受婴儿票价，婴儿票价是成人票价的10％。
P: Could he get the normal free baggage allowance?
顾客：他可以享受免费行李额吗？
S: I’m afraid not. And also, infants are not entitled to occupy an individual seat and must be accompanied by a passenger paying the full adult fare. If an individual seat is requested for an infant, 50 percent of the adult fare must be charged and normal free baggage allowance would apply.
销售：不可以。并且婴儿不单独占座，必须由全额票价的成人旅客陪伴。如果婴儿要占座，需要支付成人票价的50％，这样他可以享受免费行李额。
P: I’ve got it. Please book me two two economy class tickets from Beijing to Vienna next Friday.
顾客：好的，请帮我订两张下周五北京到维也纳的经济舱客票。
S: OK. I’ll confirm your reservations. But before that I need to see your passports and know your names.
销售：没问题。我来帮您预订。能否给我看一眼您的护照，告诉我您的名字？
P: Here you are.
顾客：给你。
S: Thank you. Please wait a moment. I’ll issue your tickets… Here are your tickets and passports, Mr. Smith. Please see your child’s ticket. The age in months is shown after his name and the ticket designator is IN which means infant discount. The baggage allowance box is crossed out. In the status box is written NS which stands for an infant not occupying a seat.
销售：谢谢您。请稍候，我为您出票……这是您的客票和护照。请看一下您孩子的客票，他的年龄标在名字后面了，客票类别栏中的“IN”标识意思是婴儿折扣票，免费行李栏已经划掉了，客票状态栏写着“NS”意思是不占座婴儿。
P: Thank you. I’ll pay it by cash .Here you are
顾客：谢谢您。我付现金，给你钱。
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