The Airline Offers Compensation To the Denied Passenger
Because of 0verbooking
A： Excuse me，but are you Mr. Blake?
P： Yes?
A： I’m sorry, Mr. Blake，we are not able to board you on the plane today．
P: How come? Has the flight been cancelled? No. That seems impossible．Other passengers have boarded the plane．Why should I not be allowed to? I’ve got a confirmed ticket．
A: We know this is very frustrating and inconvenient for you．As all the passengers have already checked in and boarded the plane，there is not a single seat left．
P： It’ s not my fault．I’ve already reserved my seat and I must leave today for a business talk．Now everything is in a mess．It’S really annoying．
A: Sorry again，Mr. Blake，but we are looking for someone who would be willing to give up his seat on the flight today in exchange for USD 200 and a confirmed seat Oil tomorrow’ flight．
P: I’11 keep my fingers crossed．.
A: Thank you very much for your patience．I’m sorry we tried our best but have not been able to find a passenger who will volunteer to give up his seat·
P: You should be responsible for that．
A: There are several things we can do now．We can rebook you on your flight tomorrow and we would offer you accommodation，meals and a cheque of USD
P: A11 right．Please rebook me on a flight tomorrow morning.
A: We will．Thank you for your understanding and co-operation.
译文：
航空公司超售向无法登机的乘客提供补偿
服务台：打扰一下，请问您是布莱克先生吗？
乘客： 有事吗？
服务台：非常抱歉，布莱克先生，我们今天不能让您登机。
乘客： 为什么？航班被取消了吗？不，不可能。其他的乘客都已经登机了。为什么我不能登机？我的客票已经被确认过了。
服务台： 我们知道，这让您非常恼火也给您带来很大不便。因为所有的乘客都已经办理完乘机手续，并已经登机，机舱内没有空座位了。
乘客： 这不是我的错。我已经预定好了座位，而且我今天必须去参加一个商业会议。现在所有的事都乱成一团糟。真讨厌。
服务台： 再次向您表示歉意，布莱克先生，我们正在寻找哪位乘客愿意让出这次航班的座位，为此我们愿意支付200美元，以及为他预定一个明天航班的座位。
乘客： 希望我能有好运。
服务台： 非常感谢您的耐心等候。很抱歉，我们已经尽全力了，但仍没有找到一个愿意放弃座位的乘客。
乘客： 你们应当为此事负责。
服务台： 我们现在可以为您做以下几件事。我们可以为您重新预定明天 的航班，并为您提供食宿以及一张200美元的支票以表达我们对您的歉意。
乘客： 好的。请为我重新预定一个明天早上的航班。
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