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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
( Q) ~9 T9 u6 I5 ?Good morning (Afternoon,Evening)Ladies and gentlemen :
! _0 z2 [; G$ u4 ^The crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
$ C1 [* P6 L) s0 D, x+ a: `fasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
U5 D" w- w. Z6 O* j4 H+ w4 XPlease use your "call button" if you require assistance-our crew
( l/ {1 O3 Z9 `; Ewill attend to your needs.
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We hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
$ L& B7 }* ^" C1 \2 {" LWelcome aboard___Airlines FLT___to___.
! m# r7 b; @3 y9 ?: C(With an intermediate stop in___).
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Your flight is under the command of Captain___.
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I am the chief purser___,in addition,
2 J9 m; f( M1 y& lwe have___cabin attendants,___from Thailand,
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who will be available through the flight to serve you.
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Please let us know if you need assistance.
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Thank you.
4 O5 \! E0 c6 \& F5 C5 b, }各位贵宾:
y/ X- c( Q8 h0 \" D欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
$ `' ^4 [' D# a% A6 u- b7 k' f5 U二.安全示范
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Ladies and gentlemen :
) }) x, x( @3 f) F8 Q2 aYour cabin attendants have just demonstrated the proper method
& m; O: B- {4 ^3 iof using the life jacket(and oxygen mask.)
! m5 F# j" U* R J9 K) j" ]Please refer to the emergency instruction card in the seat pocket
2 m) x8 c7 Y3 i X0 L8 J8 u8 pfor more information.Thank you.
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DOMO 2
P! J9 A L& s s' }( JLadies and gentlemen :
% h4 E; ~) ]1 D5 p ^For your safety,this aircraft is fully equipped with emergency equipments.
) X4 W1 O/ O a2 [# Y7 w( eWe will explain the location and method of use.There are
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eight emergency exits located on the left and right sides respectively.
4 {, C% d3 `' \They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
4 [6 }, p/ p" Cyou to the front as the attendant is demonstrating.
2 E% x/ ~8 ^4 Y/ T- s+ qFasten the straps and pull tight. The jacket will be automatically
/ U: V1 u! a: ]8 Ainflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
, t# ^! Y: o8 M. c: W2 P# {used to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
3 ]4 u3 w! m5 }) l! [4 `; lWhen the masks fall,pull one of them to your face.
9 E& e1 p7 S$ h& u. r7 _0 B( ]# yCover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
6 \* B, H8 v- X$ _2 f, B" eIf you have an infant,put your mask on first,then put the infant's mask on.
" T2 _/ f& o3 IEach seat is provided wiht seat belts. Please keep them fasted
- p# z c% o! M& { o" [whenever seated. Just pull the buckle to unfasten them.
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Please refer to the emergency instruction card in seat pocket
* k5 }4 U* {2 Bfor more imformation. Thank you.
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三.飞机即将起飞前
# H7 j/ L' t) }Ladies and gentlemen :
; v. p2 H3 j8 U* H- `We will be taking off shortly.Please make sure that your
7 F3 v1 m3 b2 U0 `# h9 ?seat belts are fastened. Thank you.
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四.预期通过乱流区
3 @, ]- p# N4 wLadies and gentlemen :
|; o- v7 U7 {/ S3 Z s: p# }" |We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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Thank you.
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7 c( f' E+ m* k' F遇乱流时:
5 K- |! H4 y& @% Q2 y. IWe will be passing through turbulence.For your own safety,
+ R+ h: ^' I( D! e! \please remain seated and fasten your seat belt.
, ?, O* t N1 |* }7 y3 DThank you.
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我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
6 S9 }. I' D' V6 J将安全带系好。谢谢。
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五.降落前
! D2 l+ o# p2 ?: d$ d/ a% CLadies and gentlemen :
0 X) G! r5 Q& f5 i6 p' R8 X3 UWe will soon be landing at the____ (Interational) Airport,
8 ^) P: n6 f/ I; v% Kwould you please put you seat in the upright position ,
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fasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
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Ladies and gentlemen :
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We have landed at ____(Interational) Airport.
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The present outside temperature
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is ____degrees Centigrade,and the local time is______.
$ n* c4 I, n% t" p! h& tPlease remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
9 X+ M$ O" [1 @9 ]: J. L9 U" VAll crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
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Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
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本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
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I would like to thank you for flying with XX airlines,
; |3 I6 W$ A) E+ a9 @; v4 I5 B1 a, AI do hope you have enjoyed your flight.
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$ a4 v$ _! J b/ B x( X+ `各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
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打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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"FASTEN SEAT BELT" sign is turned off
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Please don't forget to take along your personal belongings.
, m! Z) |+ g; QWhen opening the overhead bins;
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please take care to ensure the contents do not fall out.
" ?* @$ t& Z: F3 @' \Once again, we would like to thank you
0 ~' K+ @ I: f# h( K8 M4 pfor flying with XX Airlines and hope to serving you again soon.