瑤諾蹦抭_瑤諾楹祒_鏍瑤荎逄楹祒_滄俴楹祒
梓枙:
Flight Attendant Manual 737/300/400/500
[湖荂掛珜]
釬氪:
邟貊
奀潔:
2008-12-28 03:05:29
梓枙:
Flight Attendant Manual 737/300/400/500
0.0 Preface -Title Page 737-300/400/500 Flight Attendant Manual The Boeing Company Copyright © 2000 The Boeing Company All Rights Reserved Document Number D6-27370-3/4/500-FAM-TBC January 18, 2000 Revision Number: 1 Revision Date: December 26, 2003 December 26, 2003 Copyright Information Boeing claims copyright in each page of this document only to the extent that the page contains copyrightable subject matter. Boeing also claims copyright in this document as a compilation and/or collective work. The right to reproduce, distribute, display, and make derivative works from this document, or any portion thereof, requires a license from Boeing. For more information, contact The Boeing Company, P.O. Box 3707, Seattle, Washington 98124. Boeing 707, 717, 727, 737, 747, 757, 767, 777, DC-8, DC-9, DC-10, MD-10, MD-11, MD-80, MD-90, BBJ, Boeing Business Jet, the Boeing logo symbol, and the red-white-and-blue Boeing livery are all trademarks owned by The Boeing Company; and no trademark license (either expressed or implied) is granted in connection with this document or otherwise. December 26, 2003 737 Flight Attendant Manual Table of Contents Chapter 0 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 0.TOC.0.1 0.0 Table of Contents-Table of Contents Airplane Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.1 Principal Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.4 Auxiliary Power Unit (APU) . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.5 Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.5 Air Conditioning and Pressurization . . . . . . . . . . . . . . . . . . . 1.10.6 Passenger Cabin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.6 Cabin Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.6 Galleys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.6 Lavatories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.6 Passenger Overhead Stowage Bins . . . . . . . . . . . . . . . . . . 1.10.6 Closets and Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.6 Passenger and Attendant Seating . . . . . . . . . . . . . . . . . . . 1.10.7 Cabin Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.8 Passenger Service Units and Emergency Oxygen . . . . . . 1.10.11 Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.1 Forward Attendant Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.2 Airstairs Panel and Controls . . . . . . . . . . . . . . . . . . . . . . . 2.10.3 Aft Attendant Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.4 Music 每 Announce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.5 Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1 Cabin Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1 Ceiling Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1 Window Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1 Entry Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.2 Reading Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3 Lavatory Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3 Work Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3 December 26, 2003 737 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 0.TOC.0.2 D6-27370-737-3/4/500-FAM-TBC Table of Contents - Table of Contents Galley Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3 Airstair Tread Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3 Emergency Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.4 Emergency Lights - Interior . . . . . . . . . . . . . . . . . . . . . . . . 3.10.6 Flashlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.7 Emergency Lights - Exterior . . . . . . . . . . . . . . . . . . . . . . . 3.10.7 Interior and Exterior Emergency Lights . . . . . . . . . . . . . . 3.10.8 Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.1 Cabin Interphone System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.1 Cabin Interphone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.1 Interphone and Passenger Address Controls . . . . . . . . . . . 4.10.2 Passenger Address System . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.4 Passenger Address Announcements . . . . . . . . . . . . . . . . . 4.10.4 Making PA Announcements . . . . . . . . . . . . . . . . . . . . . . . 4.10.4 Passenger Call System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.5 Lavatory Call System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.6 Master Call Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.6 Passenger Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.7 Lavatories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.1 Lavatory Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.2 Lavatory Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.4 Lavatory Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.5 Lavatory Water System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.7 Water Supply Selector Valve . . . . . . . . . . . . . . . . . . . . . . . 5.10.8 Lavatory Waste System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.9 Lavatory Smoke Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.9 Lavatory Fire Extinguishing System . . . . . . . . . . . . . . . . . . . 5.10.10 Lavatory Temperature Indicator . . . . . . . . . . . . . . . . . . . . 5.10.10 Lavatory Non-Normals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.11 Lavatory Sink Water Faucet Fails to Shut Off . . . . . . . . . 5.10.11 Toilet Flooding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.11 December 26, 2003 737 Flight Attendant Manual Table of Contents - Table of Contents Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 0.TOC.0.3 Toilet Flush System Blockages . . . . . . . . . . . . . . . . . . . . 5.10.11 Galleys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.1 Galley Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.2 Galley Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.5 Galley Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.5 Galley Water System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.5 Galley Waste System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.5 Galley Non-Normals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.6 Galley Sink Drain Blockages . . . . . . . . . . . . . . . . . . . . . . 6.10.6 Galley Water Fails to Shut Off . . . . . . . . . . . . . . . . . . . . . 6.10.6 Doors, Slides and Emergency Exits . . . . . . . . . . . . . . . . . . . . . . 7.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.1 Entry Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.1 Dedicated Assist Space . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.1 Entry Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.2 Red Warning Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.3 Emergency Evacuation Routes . . . . . . . . . . . . . . . . . . . . . 7.10.4 Overwing Escape Hatches . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.5 Flight Deck Number 2 Windows . . . . . . . . . . . . . . . . . . . . 7.10.8 Flight Deck Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.8 Evacuation Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.9 Evacuation Slide Deployed . . . . . . . . . . . . . . . . . . . . . . . 7.10.10 Evacuation Slides Deployed . . . . . . . . . . . . . . . . . . . . . . 7.10.11 Slide Length and Width/Doorsill Height . . . . . . . . . . . . . 7.10.12 Flight Deck Security Door . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.13 Normal Flight Deck Access . . . . . . . . . . . . . . . . . . . . . . 7.10.14 Flight Deck Emergency Access Panel . . . . . . . . . . . . . . . 7.10.15 Doors - Normal Operation (Inside) . . . . . . . . . . . . . . . . . . . 7.10.16 Doors - Normal Operation (Outside) . . . . . . . . . . . . . . . . . . 7.10.17 Forward Airstairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.18 Interior and Exterior Controls . . . . . . . . . . . . . . . . . . . . . 7.10.18 Forward Airstairs Operation . . . . . . . . . . . . . . . . . . . . . . 7.10.19 December 26, 2003 737 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 0.TOC.0.4 D6-27370-737-3/4/500-FAM-TBC Table of Contents - Table of Contents Doors Non-Normal Operation (Inside) . . . . . . . . . . . . . . . . . 7.10.23 Emergency Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1 Emergency Equipment Symbols . . . . . . . . . . . . . . . . . . . . . . . 8.10.2 Emergency Equipment Locations . . . . . . . . . . . . . . . . . . . . . . 8.10.3 Oxygen Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.6 Passenger and Flight Attendant Oxygen . . . . . . . . . . . . . . 8.10.6 Portable Oxygen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.6 Preflight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7 Normal Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7 Protective Breathing Equipment (Smoke Hoods) . . . . . . . . . . 8.10.8 Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.8 Fire Extinguisher Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.8 Water Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.9 Halon Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.11 Emergency Locator Transmitter . . . . . . . . . . . . . . . . . . . . . . 8.10.13 Miscellaneous Emergency Equipment . . . . . . . . . . . . . . . . . 8.10.13 Non-Normal Situation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1 Fire Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1 General Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1 Specific Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.3 Lavatory Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.3 Coat Closet Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.3 Galley Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4 Smoke Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.1 Emergency Evacuation Guideline . . . . . . . . . . . . . . . . . . . . . . 9.20.2 Initiate Evacuation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.2 If Exit Is Usable: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.2 If Exit Not Usable: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.3 Flight Attendants Not Assigned To An Exit: . . . . . . . . . . . 9.20.5 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1 December 26, 2003 737 Flight Attendant Manual Table of Contents - Table of Contents Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 0.TOC.0.5 Ditching Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1 Initiate Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2 Use Of Forward Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2 Use Of Overwing Exits . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.3 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1 Portable Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1 Approved Electronic Devices . . . . . . . . . . . . . . . . . . . . . 10.10.1 Non-Approved Electronic Devices . . . . . . . . . . . . . . . . . 10.10.2 December 26, 2003 737 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 0.TOC.0.6 D6-27370-737-3/4/500-FAM-TBC Table of Contents - Table of Contents Intentionally Blank December 26, 2003 737 Flight Attendant Manual Preface Chapter 0 Introduction Section 1 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 0.1.1 0.1 Preface-Introduction Foreword The material in this publication provides introductory information about the Boeing airplane and is to be used as a reference manual. It must be understood that the material is not intended, in any way, to replace official engineering drawings, documents, and handbooks for the airplane. It is suggested that appropriate sections of the Flight Crew Operations Manual and Airplane Flight Manual be consulted to supplement the material contained in this publication. Warnings, Cautions and Notes The following levels of written advice are used throughout the manual: WARNING: An operating procedure, technique, etc., which may result in personal injury or loss of life if not carefully followed CAUTION: An operating procedure, technique, etc., which may result in damage to equipment if not carefully followed. Note: An operating procedure, technique, etc., considered essential to emphasize. Information contained in notes may also be safety related. December 26, 2003 737 Flight Attendant Manual Preface - Introduction Copyright © The Boeing Company. See title page for details. 0.1.2 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Preface Chapter 0 Revision Record Section 2 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 0.2.1 0.2 Preface-Revision Record Revision Transmittal Letter To: All holders of The Boeing Company 737 Flight Attendant Manual, Boeing Document Number D6-27370-737-3/4/500-FAM-TBC. Subject: Flight Attendant Manual Revision. This revision reflects the most current information available to The Boeing Company 45 days before the subject revision date. The following revision highlights explain changes in this revision. General information below explains the use of revision bars to identify new or revised information. Revision Record General The Boeing Company issues flight attendant manual revisions to provide new or revised procedures and information. The revision date is the approximate date the manual is approved for printing. The revision is mailed a few weeks after this date. Formal revisions include a Transmittal Letter, a new Revision Record, Revision Highlights, and a current List of Effective Pages. Use the information on the new Revision Record and List of Effective Pages to verify the flight attendant manual content. Pages containing revised technical material have revision bars associated with the changed text or illustration. Editorial revisions (for example, spelling corrections) may have revision bars with no associated highlight. The Revision Record should be completed by the person incorporating the revision into the manual. Filing Instructions Consult the List of Effective Pages (0.3). Pages identified with an asterisk (*) are either replacement pages or new (original) issue pages. Remove corresponding old pages and replace or add new pages. Remove pages that are marked DELETED; there are no replacement pages for deleted pages. No. Revision Date Date Filed No. Revision Date Date Filed 0 January 18, 2000 01 December 26, 2003 December 26, 2003 737 Flight Attendant Manual Preface - Revision Record Copyright © The Boeing Company. See title page for details. 0.2.2 D6-27370-737-3/4/500-FAM-TBC Be careful when inserting changes not to throw away pages from the manual that are not replaced. Using the List of Effective Pages (0.3) can help determine the correct content of the manual. Revision Highlights This section (0.2) replaces the existing section 0.2 in your manual. Throughout the manual, airplane effectivity may be updated to reflect coverage as listed on the Preface - Model Identification page, or to show service bulletin airplane effectivity. Highlights are not supplied. This manual is published from a database; the text and illustrations are marked with configuration information. Occasionally, because the editors rearrange the database markers, or mark items with configuration information due to the addition of new database content, some customers may receive revision bars on content that appears to be unchanged. Pages may also be republished without revision bars due to slight changes in the flow of the document. December 26, 2003 737 Flight Attendant Manual Preface List of Effective Pages Chapter 0 Section 3 * = Revised, Added, or Deleted Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 0.3.1 0.3 Preface-List of Effective Pages List of Effective Pages Page Date FAM * Title Page December 26, 2003 * Copyright December 26, 2003 * 0.TOC.0.1-6 December 26, 2003 Preface * 0.1.1-2 December 26, 2003 * 0.2.1-2 December 26, 2003 * 0.3.1-2 December 26, 2003 (blank tab) December 26, 2003 737 Flight Attendant Manual Preface - List of Effective Pages * = Revised, Added, or Deleted Copyright © The Boeing Company. See title page for details. 0.3.2 D6-27370-737-3/4/500-FAM-TBC Page Date Volume 2 * 1.10.1-12 December 26, 2003 * 2.10.1-6 December 26, 2003 * 3.10.1-10 December 26, 2003 * 4.10.1-8 December 26, 2003 * 5.10.1-12 December 26, 2003 * 6.10.1-6 December 26, 2003 * 7.10.1-24 December 26, 2003 * 8.10.1-14 December 26, 2003 * 9.10.1-4 December 26, 2003 * 9.20.1-6 December 26, 2003 * 9.30.1-4 December 26, 2003 * 10.10.1-2 December 26, 2003 (blank tab) December 26, 2003 737 Flight Attendant Manual Airplane Description Chapter 1 Airplane Description Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 1.10.1 1.10 Airplane Description-Airplane Description Overview This chapter provides a general description of the airplane Model: Boeing 737-300 Engines: CFM 56-3 rated at up to 20,000 pounds of thrust per engine Takeoff Weight: 124,500 pounds/56,400 kilograms Range: 2,100 nautical miles Speed: 435 knots (.8 mach) Maximum Operating Altitude: 37,000 feet Passenger Seating Capacity: 148 Total 148 Tourist Class Crew: 1 Captain 1 First Officer up to 4 flight attendants December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. 1.10.2 D6-27370-737-3/4/500-FAM-TBC Model: Boeing 737-400 Engines: CFM 56-3 rated at up to 22,000 pounds of thrust per engine Takeoff Weight: 138,500 pounds/62,800 kilograms Range: 2,700 nautical miles Speed: 447 knots (.8 mach) Maximum Operating Altitude: 37,000 feet Passenger Seating Capacity: 140 Total 8 First Class 132 Tourist Class Crew: 1 Captain 1 First Officer up to 5 flight attendants Model: Boeing 737-500 Engines: CFM 56-3 rated at up to 18,500 pounds of thrust per engine Takeoff Weight: 115,500 pounds/52,400 kilograms December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 1.10.3 Range: 2,700 nautical miles Speed: 447 knots (.745 mach) Maximum Operating Altitude: 37,000 feet Passenger Seating Capacity: 108 Total 8 First Class 100 Tourist Class Crew: 1 Captain 1 First Officer up to 4 flight attendants December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. 1.10.4 D6-27370-737-3/4/500-FAM-TBC Principal Dimensions 105'-7" (32.18m) 40'-10" (12.45m) 13'-2" (4.01m) 36'-6" (11.13m) 17'-2" (5.23m) 94'-9" (28.88m) 41'-8" (12.70m) 36'-4" (11.07m)* 97'-9" (29.79m)* * 737-500 737-300/500 December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 1.10.5 Auxiliary Power Unit (APU) An APU is mounted in the tail of the airplane. The APU is a gas turbine engine capable of operating both in the air and on the ground. On the ground, the APU provides the electrical power and bleed air necessary to operate the airplane systems if external ground services are not available. In flight, the APU is capable of serving as a back-up for the engine bleed air system up to 17,000 feet. Electrical Power The electrical power system supplies 115 volt AC and 28 volt DC electrical power to the airplane. On the ground, power can also be provided by the APU or by external power carts. If the electrical system loses one or more generators, electrical power on the galleys is removed automatically. (35.22m) 115'-7" (14.27m) 46'-10" 41'-8" (12.70m) 94'-9" (28.88m) (5.23m) 17'-2" (11.13m) 36'-6" (4.01m) 13'-2" 737-400 December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. 1.10.6 D6-27370-737-3/4/500-FAM-TBC Air Conditioning and Pressurization Normally, bleed air for air conditioning and pressurization is supplied by the engines. The APU can also be used to supply bleed air. Cabin temperature is controlled by the flight deck. Temperature is controlled separately for the flight deck and for the passenger cabin. Passenger Cabin Cabin Doors The passenger cabin is served by two entry doors, located forward and aft on the left side of the airplane. They are plug type doors that open inward, then swing outward. The forward entry door is spring-assisted for easier opening. The forward and aft service doors are located on the right side of the airplane. Galleys The galleys have provisions for storing and preparing food and beverages. Removable containers, which insert and latch into the galley walls, are used for replenishment of supplies, food, beverages, and waste storage. The galleys are equipped with electrical power and water services. Lavatories Each lavatory contains a toilet, wash basin, mirror, and all the necessary vanity items and disposal units. Some of the lavatories have diaper changing tables and handicap provisions. The lavatories contain two oxygen masks which deploy automatically during cabin depressurization. Ventilation is provided for each lavatory and air exhausts through overboard vents. Passenger Overhead Stowage Bins Overhead stowage bins running the length of the cabin accommodate blankets, pillows, and carry-on items. Emergency equipment may also be stored in the bins. Each bin has a placard stating its maximum weight capacity. Closets and Partitions Closets include a coat rod, emergency equipment stowage and space for flight attendant stowage. Some partitions have literature pockets. December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 1.10.7 Passenger and Attendant Seating Passenger Seating (737-300) Accommodations are provided for 148 tourist class passengers. (737-400) Accommodations are provided for 132 tourist class and 8 first class passengers. (737-500) Accommodations are provided for 100 tourist class and 8 first class passengers. Each seat has its own reading light and reading light control switch located in the PSU. There is one attendant call switch and call light installed at each PSU. Flight Attendant Seating The flight attendant seats automatically return to the stowed position when unoccupied. A combination seat belt/shoulder harness and a padded head rest are installed in the seat. The harness functions as an inertia restraint device and retracts into a stowed position when not in use. The seats have an adjustable shoulder harness with a single-point release from a single buckle. The buckle has a release plate that must be moved through 90 degrees for release to occur. WARNING: Under turbulent air conditions where rapid airplane movement is expected, failure to firmly connect and properly adjust the flight attendant seat belt and shoulder harness (where available) may result in personal injury. Flight Attendant Stations Flight attendant stations are located at the forward and aft passenger entry doors, and include an attendant panel, attendant work lights, handset, and a seat or seats. Designated emergency equipment and a service unit containing oxygen masks are located at each flight attendant station. For details, refer to Chapter 8, Emergency Equipment. December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. 1.10.8 D6-27370-737-3/4/500-FAM-TBC Cabin Layout A = Attendant Seat (4) • = Handsets (2) AA• AA• 737-300 December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 1.10.9 A = Attendant Seat (5) • = Handsets (2) AA• AA• A 737-400 December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. 1.10.10 D6-27370-737-3/4/500-FAM-TBC A = Attendant Seat (4) • = Handsets (2) AA• AA• 737-500 December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 1.10.11 Passenger Service Units and Emergency Oxygen The passenger service units are located in the bottom of the overhead bins in the passenger cabin. Each unit has a reading light and switch for each seat, an attendant call light, a FASTEN SEAT BELT and NO SMOKING indicators, and a seat locator sign. Passenger oxygen masks are located in overhead modular compartments. One chemical oxygen generator is installed in each passenger service unit, four masks are installed in each passenger service unit. Each lavatory is equipped with two oxygen masks. Oxygen is available for approximately 12 minutes. The system activates automatically if cabin altitude exceeds 14,000 feet. If a group of masks fail to drop, the mask compartment can be released manually. The system can be manually activated by the flight crew at any altitude by pushing the passenger oxygen switch. Masks drop from stowage and a continuous flow of oxygen is initiated when a mask is pulled. Pulling on one mask causes oxygen flow to all masks. December 26, 2003 737 Flight Attendant Manual Airplane Description - Airplane Description Copyright © The Boeing Company. See title page for details. 1.10.12 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Control Panels Chapter 2 Control Panels Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 2.10.1 2.10 Control Panels-Control Panels Overview This chapter provides a general description of the various control panels located throughout the passenger cabin. The circled numbers adjacent to the panels refer to the chapter where a description and any specific information may be found. December 26, 2003 737 Flight Attendant Manual Control Panels - Control Panels Copyright © The Boeing Company. See title page for details. 2.10.2 D6-27370-737-3/4/500-FAM-TBC Forward Attendant Panel CEILING DIM BRT WORK SERVICE GROUND ENTRY ON ON OFF OFF OFF BRT DIM BRT DIM OFF NIGHT WINDOW OFF RESET ATTENDANT CAPTAIN CALL SYSTEM LIGHTS 3 3 4 4 3 4 December 26, 2003 737 Flight Attendant Manual Control Panels - Control Panels Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 2.10.3 Airstairs Panel and Controls 7 3 2 LOWER LADDER MUST CAUTION BEFORE RETRACTING RETRACTION POSITION DURING LATCH IN FOLDED EXTEND 1 STOW HANDRAIL EXTENSION AIRSTAIR OPERATION EXTERIOR NORMAL STANDBY RETRACT 7 Above forward entry door Below and aft of forward entry door RETRACT NORMAL STANDBY RETRACT EXTEND ON OFF AUTO AIRSTAIR EXTEND FWD AIRSTAIR LIGHTS STAIRS OPERATING December 26, 2003 737 Flight Attendant Manual Control Panels - Control Panels Copyright © The Boeing Company. See title page for details. 2.10.4 D6-27370-737-3/4/500-FAM-TBC Aft Attendant Panel WORK ENTRY CAPTAIN ATTENDANT RESET CALL SYSTEM LIGHTS EMER EXIT NORM ON BRT DIM OFF BRT DIM OFF 4 3 3 December 26, 2003 737 Flight Attendant Manual Control Panels - Control Panels Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 2.10.5 Music 每 Announce READY MUSIC STOP START 0 9 8 7 6 5 4 3 2 1 2 1 December 26, 2003 737 Flight Attendant Manual Control Panels - Control Panels Copyright © The Boeing Company. See title page for details. 2.10.6 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Lighting Chapter 3 Lighting Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 3.10.1 3.10 Lighting-Lighting Overview This chapter provides a description of cabin lighting, and interior and exterior emergency lighting. Cabin Lighting Cabin lighting is provided by white incandescent and fluorescent lights. The fluorescent lights are for general lighting and are installed in each overhead ceiling panel and on the sidewalls between the passenger service units and the window panels. The incandescent light bulbs are part of the ceiling light fixture, and can be illuminated for night flight. The controls for cabin lighting are located on the forward attendant control panel. Ceiling Lights The ceiling lights are controlled by a 4-position switch located on the forward attendant panel. The four positions are: • NIGHT 每 illuminates a limited number of small incandescent lights in cabin ceiling. This is the lowest lighting level available • OFF 每 all power is removed from the ceiling lights • DIM 每 illuminates one row of indirect fluorescent lights on each side of cabin ceiling at low intensity • BRT 每 turns on all fluorescent ceiling lights to the brightest lighting level. Window Lights A 3-position switch on the forward attendant panel controls the window lights. The three positions are: • OFF 每 all window lights are off • DIM 每 turns on all window lights to the lowest light level • BRT 每 turns on all windows lights to the brightest light level. December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. 3.10.2 D6-27370-737-3/4/500-FAM-TBC Entry Lights The forward and aft entry door areas are illuminated using the entry lights switch located on the respective attendants panel. The entry lights switch has 3 positions: • OFF 每 all entry lights are off unless external power is provided. With external power, a dim light is provided • DIM 每 illuminates incandescent light above entry area • BRT 每 illuminates fluorescent lights above entry area and threshold lights near floor. CEILING DIM BRT WORK SERVICE GROUND ENTRY ON ON OFF OFF OFF BRT DIM BRT DIM OFF NIGHT WINDOW OFF LIGHTS Forward Attendant Panel Located near the forward entry door. Lighting Controls WORK ENTRY LIGHTS EMER EXIT NORM ON BRT DIM OFF BRT DIM OFF Aft Attendant Panel Located near the aft entry door. December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 3.10.3 Reading Lights A reading light and control switch is installed for each passenger seat in the PSU. Lavatory Lights Lavatories are illuminated by a fluorescent mirror light and one dome light. The dome light will be on any time power is on the airplane. The fluorescent light will illuminate when the door latch is closed. With the airplane on the ground and the ground service bus powered, the fluorescent light will be on regardless of the door position. Work Lights Each flight attendant station is provided with a work light. The lights are controlled by switches on the flight attendant panel located at each station. Galley Lights Galley lighting is controlled by switches at the galley panels. Airstair Tread Lights Step lights on the forward airstairs are controlled by a switch located above the forward entry door. These lights will illuminate automatically when the airstairs are extended if the switch is in the AUTO position. The lights will be illuminated regardless of stair position, if the switch is in the ON position. RETRACT RETRACT ON OFF AUTO AIRSTAIR FWD AIRSTAIR LIGHTS STAIRS OPERATING Airstairs Lighting Airstairs Panel Located above the forward entry door. December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. 3.10.4 D6-27370-737-3/4/500-FAM-TBC Emergency Lighting The emergency lighting system provides direction to exit locations and illuminates the egress paths inside and outside the airplane. The system is normally controlled by a switch on the flight deck and is placed in the ARMED position prior to flight. In this position, all interior and exterior emergency lights illuminate automatically if there is a total loss of electrical power. The pilot can illuminate the emergency lights at any time by placing the flight deck emergency lights switch to ON. The emergency lights switch located on the attendant panel at the aft entry door can be used to bypass the flight deck switch and illuminate the emergency lights, including floor proximity lights, regardless of the position of the flight deck switch. Interior emergency lights are located: • in the bullnose of the stowage bins to illuminate the aisle • over the entry/service and overwing emergency hatch to indicate the door and hatch exits • in the ceiling to locate the exits and provide general illumination in the area of the exits. December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 3.10.5 WORK ENTRY LIGHTS EMER EXIT NORM ON BRT DIM OFF BRT DIM OFF Aft Attendant Panel Emergency Exit Lights Switch - (guarded) Place to the ON position to bypass the flight deck switch. December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. 3.10.6 D6-27370-737-3/4/500-FAM-TBC Emergency Lights - Interior Exit signs and emergency area lights indicate all passenger cabin routes. Interior emergency lights consists of door, aisle, escape path, exit lights, and luminescent exit signs. Floor proximity emergency escape path lights are installed on the floor, approximately 40 inches apart along the left side of the aisle. When illuminated, they provide visual guidance for emergency evacuation if all sources of lighting more than four feet above the aisle floor are obscured by smoke. Floor proximity lights last approximately 10 minutes on battery power. Also, stowage bin emergency lights illuminate the aisles. Battery powered exit lights are located at each cabin exit. AISLE EMERGENCY LIGHTS EXIT LOCATOR SIGNS EXIT OVER DOOR EXIT SIGNS December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 3.10.7 Flashlights Flashlights are stowed near each flight attendant seat. These high intensity flashlights illuminate automatically when they are removed from the stowage brackets. A battery indicator light flashes every three to four seconds to indicate adequate power. When the flash rate reaches one flash per ten seconds or longer intervals, the battery should be replaced. The light can be extinguished only by placing the flashlight back into the stowage bracket. The batteries cannot be recharged. Emergency Lights - Exterior Exterior emergency lights illuminate the escape slide. The lights are located aft of each entry and service door, and illuminate the areas at the base of the escape slides. When the slide is deployed, the lights turn on automatically to illuminate the slide lanes. Two emergency lights are installed on each side of the fuselage to illuminate the overwing escape routes and ground contact area. EMERGENCY USE ONLY FLASHLIGHT IN BRACKET REMOVAL FROM BRACKET VIEWPORT CONDITION LIGHT SEAL ________ _________ _____ ____ December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. 3.10.8 D6-27370-737-3/4/500-FAM-TBC Interior and Exterior Emergency Lights Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ - Located in the forward AISLE LIGHTS EXTERIOR EMERGENCY LIGHTING ESCAPE SLIDE LIGHTING EXIT LOCATOR SIGNS - Located in the passenger cabin and aft lowered ceiling, ceiling. in the center of the entry and service door. the overwing escape hatches, and above each EMERGENCY EXIT SIGNS passenger cabin above INTEGRAL SLIDE LIGHTING FLOOR PROXIMITY AISLE LOCATOR LIGHTS (40 inch intervals) 737-300/500 December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 3.10.9 Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ Ñ - Located in the forward AISLE LIGHTS EXTERIOR EMERGENCY LIGHTING ESCAPE SLIDE LIGHTING EXIT LOCATOR SIGNS - Located in the passenger cabin and aft lowered ceiling, ceiling. in the center of the entry and service door. the overwing escape hatches, and above each EMERGENCY EXIT SIGNS passenger cabin above INTEGRAL SLIDE LIGHTING FLOOR PROXIMITY AISLE LOCATOR LIGHTS (40 inch intervals) Ñ Ñ 737-400 December 26, 2003 737 Flight Attendant Manual Lighting - Lighting Copyright © The Boeing Company. See title page for details. 3.10.10 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Communications Chapter 4 Communications Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 4.10.1 4.10 Communications-Communications Overview This chapter provides a description of the airplane communications systems used by the flight attendants. These systems include: • cabin interphone system • passenger address system • passenger call system • lavatory call system • passenger signs. Cabin Interphone System The cabin interphone system is a phone network with stations on the flight deck and at the attendant stations. The cabin interphone system can be used to make these calls: • flight deck-to-attendant • attendant-to-flight deck • attendant-to-attendant • atttendant-to-exterior service interphone stations • exterior service interphone stations-to-atttendant Cabin Interphone Calls There are two handsets in the cabin. A telephone-type handset with push- to-operate switch is available at the forward and aft attendants＊ stations and can be used to converse between attendant stations, the flight deck or exterior service interphone stations. December 26, 2003 737 Flight Attendant Manual Communications - Communications Copyright © The Boeing Company. See title page for details. 4.10.2 D6-27370-737-3/4/500-FAM-TBC Interphone and Passenger Address Controls 1 Pilot Call Switch Sounds a single tone chime in cockpit and illuminates blue light on pilots＊ overhead panel 2 Attendant Call Switch Sounds a two-tone chime on passenger address system and illuminates pink lights in fore and aft lowered ceilings. RESET ATTENDANT CAPTAIN CALL SYSTEM Handset and Microphone 4 2 1 5 3 December 26, 2003 737 Flight Attendant Manual Communications - Communications Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 4.10.3 3 Passenger Address Microphone For announcements over the passenger address system. Takes priority over the music system. 4 Reset Switch Extinguishes master call lights in fore and aft lowered ceilings. 5 Intercommunication Handset For communication between flight attendant stations, the cockpit and exterior service interphone stations. December 26, 2003 737 Flight Attendant Manual Communications - Communications Copyright © The Boeing Company. See title page for details. 4.10.4 D6-27370-737-3/4/500-FAM-TBC Passenger Address System The passenger address (PA) system is used for making flight deck, attendant, and prerecorded announcements to the passenger cabin. Entertainment audio and boarding music can also be sent through the PA system. Flight attendants make PA announcements using a hand-held microphone. Passenger Address Announcements Prerecorded announcements and boarding music sent through the PA system are controlled by the prerecorded announcement/boarding music system. Passenger address announcements are prioritized in the following order: • flight deck • flight attendants • prerecorded announcements • boarding music. There is a flight deck indication when the PA system is in use in the passenger cabin. Making PA Announcements To make a Passenger Address Announcement: • remove microphone from the cradle • push the PTT switch • make the announcement. If an announcement is already in progress and has a higher priority, the caller receives a normal busy signal. December 26, 2003 737 Flight Attendant Manual Communications - Communications Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 4.10.5 Passenger Call System A call from the passenger seating area is made by pushing the ATTENDANT CALL switch located in the Passenger Service Unit. Pushing the ATTENDANT CALL switch: • illuminates the switch located on the PSU • illuminates the blue passenger call light on either the forward or aft attendant station • sounds a single-tone chime over the passenger address system. The attendant call light is extinguished by pushing the attendant call switch in the PSU where the call originated. Passenger Service Unit Attendant Call Switch FWD December 26, 2003 737 Flight Attendant Manual Communications - Communications Copyright © The Boeing Company. See title page for details. 4.10.6 D6-27370-737-3/4/500-FAM-TBC Lavatory Call System A call from the lavatory is made by pushing the ATTENDANT CALL switch located on the inboard wall above the lavatory sink cabinet. Pushing the ATTENDANT CALL switch: • illuminates the lavatory call light/reset switch located on the outside wall of the calling lavatory • illuminates the amber lavatory call light at the associated forward or aft attendant station • sounds a single HI chime at the associated attendant station. The lavatory call light is extinguished by pushing the lavatory call light/reset switch on the outside wall of the calling lavatory. Master Call Lights A master call light panel is installed in the forward and aft ceiling of the passenger compartment. Master call lights identify the source of incoming calls to the attendants. Call Light Panel Crew Call Light (pink) Passenger Call Light (blue) Lavatory Call Light (amber) December 26, 2003 737 Flight Attendant Manual Communications - Communications Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 4.10.7 Passenger Signs No smoking and fasten seat belt signs are located in the cabin and installed in the PSUs. The signs are visible to all passengers. A RETURN TO SEAT sign in each lavatory is visible only when the sign is illuminated. The signs are controlled from the flight deck either manually or automatically. If the Captain selects automatic control, all signs will illuminate when the landing gear is down. After takeoff, the NO SMOKING signs extinguish when the landing gear is raised and the FASTEN SEAT BELTS/RETURN TO SEAT signs extinguish when the wing flaps are fully retracted. During the landing sequence, the FASTEN SEAT BELTS/RETURN TO SEAT signs illuminate when the flaps are lowered or when the landing gear is down. The NO SMOKING signs illuminate when the landing gear is extended. Each time the signs illuminate or extinguish, a LO chime sounds. Each PSU RETURN TO SEAT In Lavatory December 26, 2003 737 Flight Attendant Manual Communications - Communications Copyright © The Boeing Company. See title page for details. 4.10.8 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Lavatories Chapter 5 Lavatories Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 5.10.1 Lavatories 5.10 Lavatories-Lavatories Overview This chapter provides a description of the lavatories and their locations, water and waste systems, lavatory smoke detection and waste compartment fire extinguishing. December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. 5.10.2 D6-27370-737-3/4/500-FAM-TBC Lavatory Locations There are three lavatory compartments, one forward of the forward entry door and two forward of the aft entry door (737-300 and 737-400). There are three lavatory compartments, one forward of the forward entry door and two aft of the aft entry door (737-500). D H LD LA LE LA = Lavatory A LD = Lavatory D LE = Lavatory E D H Baby Care Station Handicapped 737-300/400 December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 5.10.3 LB LA LA = Lavatory A LB = Lavatory B LC = Lavatory C D H Baby Care Station Handicapped H LC D 737-500 December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. 5.10.4 D6-27370-737-3/4/500-FAM-TBC Lavatory Description Each lavatory contains a toilet, wash basin, mirror, necessary vanity items, and disposal units. In addition, there is an attendant call switch, a loudspeaker for passenger address, a RETURN TO SEAT sign, a smoke detector/alarm, a waste compartment fire extinguishing system, a lockable door, and an overhead compartment containing two oxygen masks. Closing and latching the lavatory door causes the mirror light and a LAVATORY OCCUPIED sign to illuminate. If more than one lavatory is located in the area, all lavatories must be occupied before the LAVATORY OCCUPIED sign will illuminate. The lavatory door can be locked or unlocked from the outside by opening the flap above the VACANT/OCCUPIED indicator and sliding the lock left or right. December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 5.10.5 Lavatory Layout ROTATED 180` Waste Compartment Fire Extinguisher (inside cabinet) Water Shut-off Valve (inside cabinet) Call Button Flush Handle As Installed December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. 5.10.6 D6-27370-737-3/4/500-FAM-TBC Flush Handle Call Button (inside on aisle wall) Water Shut-off Valve (inside cabinet) Waste Compartment Fire Extinguisher (inside cabinet) As Installed December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 5.10.7 Lavatory Water System The potable water system is supplied from one tank located beneath the cabin floor. Potable water is supplied to the lavatory sinks only. A water quantity indicator is located above the aft service door. When the ※PUSH§ button on the indicator is pressed, lights illuminate to show the water level. The tanks are normally pressurized with air from an electrically driven air compressor. When the electrically driven air compressor is not available, alternate pressurization is automatically provided from the airplane bleed air system. Hot and cold water is available in the lavatories. The water heater is located below the lavatory sink and maintains a water temperature of 125∼F (52∼C) to 133∼F (56∼C). The heater has an overheat switch which turns off the heating element at 190∼F (88∼C). The heater may be turned off manually at any time. An amber indicator light located near the top of the heater is illuminated when the power switch is on and the heater is operating normally. An ON/OFF switch is located next to the amber light. Water is not available while the tanks are being serviced. PUSH WATER QUANTITY WATER 1/2 F E 1 4 4 3 Above Aft Service Door December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. 5.10.8 D6-27370-737-3/4/500-FAM-TBC Water Supply Selector Valve Each lavatory has a WATER SUPPLY selector VALVE. The WATER SUPPLY selector VALVE has three positions, and is located in the cabinet below the sink. The three positions are: • DRAIN - When the water system is depressurized, all lavatories except ※A§ will drain. In lavatory A, the drain valve must be opened to drain the lavatory • SUPPLY - In this position, water is supplied to the faucet. (normal position). • SHUT OFF - No water is supplied to the lavatory. Note: In the OPEN position, the drain valve allows the water to drain from all the forward lavatory and galley supply lines. In the CLOSE position, the water from the supply lines flows to the lavatory and galley components and does not flow overboard. DRAIN SHUT OFF SUPPLY CLOSE OPEN DRAIN VALVE DO NOT OPEN IN FLIGHT PLACARD Drain Valve Located in FWD lavatory only. December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 5.10.9 Lavatory Waste System Waste water from the lavatory sinks is drained overboard through heated drain masts. Toilet waste is flushed into a waste holding tank located in each lavatory unit. Pushing the flush handle on the toilet activates the flush cycle. A flush cycle uses treated/filtered water from the holding tank, and lasts approximately ten seconds. Lavatory Smoke Detector A smoke detector is mounted in each lavatory ceiling. When activated, a horn sounds in the smoke detector and the red Alarm Indicator Light illuminates on the smoke detector. Once the smoke clears, the red Alarm Indicator Light extinguishes, the horn stops, and the smoke detector is sensitive to smoke again. 1 Interrupt Switch (recessed) PRESS & HOLD 每 Silences alarm. 2 Power Indicator Light (green) Illuminated 每 unit is operating. 3 Alarm Indicator Light (red) Illuminated 每 smoke is detected. 4 Self-Test Switch INOP. 2 1 3 4 December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. 5.10.10 D6-27370-737-3/4/500-FAM-TBC Lavatory Fire Extinguishing System An automatic fire extinguishing system is located beneath the sink in each lavatory. A fire extinguisher discharges a non-toxic freon gas through either one or both heat-activated nozzles. On early airplanes, one nozzle discharges toward the waste disposal container, the other under the sink. On later planes, both nozzles discharge toward the waste disposal container. A temperature indicator is located inside the waste compartment below each sink. Grey dots on the indicator turn black when exposed to high temperatures. If any dot has turned black, the extinguisher may have discharged. Lavatory Temperature Indicator CHECK THE FOUR GREY DOTS ON TEMPERATURE INDICATOR LOCATED ABOVE WASTE CONTAINER IF ANY GREY DOT HAS TURNED BLACK CHECK FOR FIRE DAMAGE REPLACE FIRE EXTINGUISHER REPLACE TEMPERATURE INDICATOR TEMPERATURE INDICATOR 250 230 200 180 TEMPERATURE INDICATOR December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 5.10.11 Lavatory Non-Normals Lavatory Sink Water Faucet Fails to Shut Off If the sink water faucet buttons do not shut off the running water, the water system for the sink must be shut off. Turn the WATER SUPPLY selector VALVE, located in the cabinet under the sink to the SHUT OFF position. Toilet Flooding If a toilet tank becomes full, the lavatory should be locked and labeled inoperative. Toilet Flush System Blockages Blockages can occur if large objects are flushed down the toilet. Items which commonly cause blockages are diapers, hand towels, cups, and large quantities of toilet paper. December 26, 2003 737 Flight Attendant Manual Lavatories - Lavatories Copyright © The Boeing Company. See title page for details. 5.10.12 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Galleys Chapter 6 Galleys Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 6.10.1 6.10 Galleys-Galleys Overview This chapter provides a description of the galleys, locations, and associated water and waste systems. Galleys are manufactured by an outside vendor and conform to airline specifications. Refer to vendor manuals for galley equipment and operation. December 26, 2003 737 Flight Attendant Manual Galleys - Galleys Copyright © The Boeing Company. See title page for details. 6.10.2 D6-27370-737-3/4/500-FAM-TBC Galley Locations G4B G1 737-300 December 26, 2003 737 Flight Attendant Manual Galleys - Galleys Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 6.10.3 G4B G2 G1 737-400 December 26, 2003 737 Flight Attendant Manual Galleys - Galleys Copyright © The Boeing Company. See title page for details. 6.10.4 D6-27370-737-3/4/500-FAM-TBC G1 G2 G7 G3 G6 737-500 December 26, 2003 737 Flight Attendant Manual Galleys - Galleys Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 6.10.5 Galley Description Individual galley modules may contain ovens, waste containers, coffee makers, refrigeration units, storage/servicing carts, sinks and stowage space to aid in food preparation and dispensing. Galleys are equipped with electrical power and water systems. Lighting controls are located on the galley electric panel. A galley vent system keeps the air fresh. Service carts are restrained for taxi, takeoff and landing in their respective stowage areas located at various galleys. The number of food carts shall not exceed the number of inflight cart restraints available. Galley Power Power for the galleys is available only if the galley power switch in the flight deck is ON. In flight, with the loss of one or more generators, galley electrical power is automatically shut off. Galley Water System Galley water is supplied from one water tank. The tanks are normally pressurized from the airplane bleed air system. When bleed air pressure is not available, alternate pressurization is automatically provided by an electrically driven air compressor. Water is not available while the tanks are being serviced. Each galley that has potable water is equipped with a WATER SHUT-OFF VALVE. Positioning the WATER SHUT-OFF VALVE to OFF turns off water to that galley. Galley Waste System Galley sink waste water is drained overboard through heated drain masts. Do not dispose of solid waste materials (coffee grounds, tea bags, fruit pulp, and so on) in the sink. Put solid waste material in the galley waste containers. OFF ON WATER SHUT-OFF VALVE December 26, 2003 737 Flight Attendant Manual Galleys - Galleys Copyright © The Boeing Company. See title page for details. 6.10.6 D6-27370-737-3/4/500-FAM-TBC Galley Non-Normals Galley Sink Drain Blockages To prevent sink drain blockages, do not put solid waste in the sink drain. Do not remove the sink drain strainer. Put solid waste in the waste containers. Mixtures of milk and wine can curdle and create drain blockage. When disposing of milk and wine, pour them separately into the sink, diluting each with an equal amount of water to flush the system. If a sink drain is blocked, or drainage is slow, no more fluids should be poured into the sink. Dispose of fluids in another galley sink. Galley Water Fails to Shut Off If the water cannot be turned off in any of the galley fixtures, such as the sink water faucet, coffee maker, water boiler, and so on, the water system for that galley must be shut off. Position the galley WATER SHUT-OFF VALVE to OFF. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits Chapter 7 Doors, Slides and Emergency Exits Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.1 7.10 Doors, Slides and Emergency Exits-Doors, Slides and Emergency Exits Overview This chapter describes the entry doors, overwing escape hatches and evacuation slides. It includes a description of door preflight, and normal and non-normal operation from inside and outside the airplane. Entry Doors There are four identically operated entry doors. They are used to enter and exit the airplane, and also serve as emergency exits. Normally, the left side doors are intended for normal passenger entry and exit, the right side doors function as galley and service doors. The doors can be opened or closed manually from inside or outside the airplane. The entry doors are inward-outward opening plug-type doors. During opening, the door first moves inward, and then is pushed outward and forward. The forward left entry door is spring-assisted for easier opening. Each door is held in the open position by a mechanical latch on the upper hinge. A window in each door allows observation outside of the airplane. A single lane slide is contained in the lower inboard face of each door. The entry/service doors cannot be opened during flight. Dedicated Assist Space Near each entry door is a dedicated assist space. The dedicated assist space is located between the attendant station and the door sill. During an emergency evacuation it is important that the flight attendants grasp the assist handle and place themselves in the dedicated assist space to ensure that they are not blocking the exit in any way. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.2 D6-27370-737-3/4/500-FAM-TBC Entry Door TYPICAL ON FORWARD ENTRY AND SERVICE DOORS Assist Handle Viewing Window Slide Compartment Assist Handle Door Operating Handle December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.3 Red Warning Flag A red warning flag is installed next to the viewing window in each entry door. In the warning position, the flag is clearly visible to anyone looking in the window from outside the airplane. This is a visual warning that the girt bar has been attached to the floor brackets and the slide will automatically deploy when the door is opened. WARNING: In a non-emergency situation, opening the door from the inside or outside with the door slide left armed will automatically inflate the slide and cause injury or death to the person(s) standing outside the door. Flag must be across window when slide is engaged. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.4 D6-27370-737-3/4/500-FAM-TBC Emergency Evacuation Routes Emergency evacuation may be accomplished through four entry/service doors and two overwing escape hatches. Flight deck crew members may evacuate the airplane through two sliding flight deck windows. Emergency evacuation may be accomplished through four entry/service doors and four overwing escape hatches. Flight deck crew members may evacuate the airplane through two sliding flight deck windows. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.5 Overwing Escape Hatches Two escape hatches are located in the passenger cabin over the wings (737-300 and 737-500). Four escape hatches are located in the passenger cabin over the wings (737-400). These are plug type hatches and are held in place by mechanical locks and airplane cabin pressure. The hatches can be opened from the inside or from outside of the airplane by a spring每loaded handle at the top of the hatch. A seat back blocking an exit may be pushed forward by applying force to the top of the seat back. For safety reasons, hatches should not be removed in flight. WARNING: Do not remove hatches in flight in preparation for passenger evacuation. For emergency evacuation on the ground or in water, remove hatch and place so as not to obstruct egress. The hatch may be thrown out onto the wing, placed on the seat arm rests, or placed in any other suitable location as dictated by the conditions at the time of airplane evacuation. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.6 D6-27370-737-3/4/500-FAM-TBC AND LIFT UP PUSH HATCH INWARD PRESS TO UNLATCH EMERGENCY EXIT EXTERIOR PLACARD Emergency Exit Hatches Push Panel To open hatch: • push in panel • push hatch inward and lift up. Interior Handle To open hatch: • pull handle down and inward. Handhold December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.7 Escape straps are installed above each emergency exit frame (737-300 and 737-500). Escape straps are installed above the aft emergency exit frame (737-400). The exit doors (aft doors on 737-400) must be opened to expose the strap. One end of the strap is attached to the door frame. The remainder is stowed in a tube extending into the cabin ceiling. To use, the escape strap is pulled free from its stowage and attached to a ring on the top surface of the wing. In a ditching situation, the escape strap can be used as a hand hold for passengers to walk out on the wing and step into a life raft. ESCAPE STRAP OVERWING FITTING ATTACHMENT _____________________ OVERWING ESCAPE STRAP ESCAPE STRAP LATCH COMPARTMENT STRAP HOOK STOWAGE CONDITION IN STOWED STRAP FLIGHT DECK ESCAPE STRAP TUBE RETAINER December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.8 D6-27370-737-3/4/500-FAM-TBC Flight Deck Number 2 Windows If the flight deck number two window must be used for emergency evacuation: • open the window • open the escape strap compartment (above and aft of window) • pull on the escape strap to ensure it is securely attached • throw the strap out the window • sit on the window sill with upper body outside • exit in accordance with the following illustration. WARNING: Ensure the escape strap is securely fastened to the airplane. Flight Deck Evacuation The above illustrated method of departure would probably be the easiest for most crewmembers. However, this technique is difficult and should be used only in extreme emergency. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.9 Evacuation Slides Evacuation slides are installed in each entry door. The slide girt bar is normally stowed in the stowage hooks located near the bottom of the door liner. Before taxi, the girt bar is removed from the hooks and fastened to the brackets located on the floor of the airplane. The girt bar should remain fastened to the brackets for the duration of the flight and not be removed until the airplane has come to a complete stop. When the girt bar is in the floor brackets, and the door is opened, tension on the girt bar causes the compartment latch to separate, allowing the compartment to open and the slide to deploy. Inflation of the slide takes approximately five seconds. If the slide fails to inflate automatically, a manual inflation handle can be pulled to inflate the slide. If the slide still fails to inflate, it is not usable. If an inflated slide deflates, it may be used as an apron slide. WARNING: Do not attempt to deploy the slide without inflation. The escape slides are not certified as life rafts, but may be used in a ditching situation as a flotation device. To release the slide from the airplane, lift flag and pull handle. Slide Gas Bottle Pressure Gage If the gauge needle is outside the green zone, the system is unusable. Stowage Hooks Floor Brackets Girt Bar Instruction Placard Slide Compartment December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.10 D6-27370-737-3/4/500-FAM-TBC Evacuation Slide Deployed Detachment Handle Manual Inflation Handle Girt Floor Bracket Girt Bar (under flap) FOR DITCHING ONLY TO RELEASE SLIDE TYPICAL INTERIOR VIEW December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.11 Evacuation Slides Deployed FWD TYPICAL EXTERIOR VIEW December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.12 D6-27370-737-3/4/500-FAM-TBC Slide Length and Width/Doorsill Height Slide Location Slide Length (approximate) Slide Width (approximate) Doorsill Height - All landing gear down (approximate) Fwd Dr L & R 200 in. 60 in. 105 in. Aft Dr L & R 200 in. 60 in. 115 in. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.13 Flight Deck Security Door A lockable flight deck security door is installed to resist forcible entry by unauthorized personnel. In addition, the door meets the requirements for resistance to ballistic penetration and intruder entrance. The door opens into the flight deck. A viewing lens in the door allows observation of the passenger cabin. The door can be manually opened from the flight deck by turning the door handle. Entry to the flight deck is monitored by the flight crew. In the case of flight crew incapacitation, flight deck access may be gained through the use of the emergency access panel located on the right-side wall. FWD 1 2 3 4 December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.14 D6-27370-737-3/4/500-FAM-TBC 1 Decompression Blow Out Panel 2 Flight Deck Emergency Access Panel 3 Deadbolt Key Lock Note: The door incorporates a deadbolt with a key lock. Locking the deadbolt on the flight deck side prevents the key from unlocking the door on the passenger cabin side. 4 Door Handle Normal Flight Deck Access Access to the flight deck is by permission of the flight crew. Doorbell Mode (Airline activated option) If the doorbell mode is activated, an entry request to the flight deck is made by pressing "1" and then "ENT" on the emergency access panel on the right side of the door. A chime will sound on the flight deck and the flight crew may, at their discretion, authorize flight deck access. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.15 Flight Deck Emergency Access Panel A flight deck emergency access panel is located on the passenger side door post. The emergency access panel includes a six button keypad for entering the numeric access code along with red, amber, and green lights. The red light illuminates to indicate the door is locked. When the correct emergency access code is entered, the amber light illuminates. The green light illuminates to indicate the door is unlocked. The emergency access code is used to gain access to the flight deck in case of emergency or flight crew incapacitation. 1 Keypad Push - enters 3 to 8 digit numeric access code. Entry of correct emergency access code sounds flight deck chime. 2 Access Lights Red (illuminated) - door locked. Amber (illuminated) - correct emergency access code entered. Green (illuminated) - door unlocked. 1 2 5 3 4 ENT 1 2 December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.16 D6-27370-737-3/4/500-FAM-TBC Normal Operation If emergency access to the flight deck is required, entry of the correct code causes: • a flight deck chime to sound • initiates the auto-unlock sequence Note: The illumination of the amber light on the access panel indicates that the correct emergency access code has been entered and the door is programmed to automatically unlock after a time delay. Note: If the flight crew decides to deny entry, the door remains locked and prevents further keypad entry for several minutes. Note: If the correct emergency access code is entered and the flight crew takes no action, the door unlocks for a short time after the expiration of a time delay. • the green indicator light on the emergency access panel illuminates when the door is unlocked. Doors - Normal Operation (Inside) To close the door: • press down on the door lock release latch • grasp the assist handle and pull the door toward you • the door will lift off the body and enter the cabin WARNING: The forward doors will move into the cabin with significant speed and force. • when the door has reached its most inboard point, grasp the door operating handle and continue to rotate 180 degrees until door is closed and locked. To open the door: • rotate the door operating handle 180 degrees in the direction of the arrow (to OPEN). The door will swing inboard • grasp the assist handle on the door • push the door to the full open position • ensure the mechanical latch locks the door open. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.17 Doors - Normal Operation (Outside) To close the door: • press down on the door lock release latch • grasp the door and pull to begin rotation • the door will lift off the body and enter the cabin. WARNING: The forward doors will move into the cabin with significant speed and force. • when the door has reached its most inboard point, grasp the exterior handle and pull it out from its recess • rotate handle until door is closed and locked. WARNING: Keep hands and fingers clear of door edges while closing the door. WARNING: Door outside handle is spring loaded to retract into the recess. Release handle carefully to avoid pinching fingers. WARNING: The inside door handle rotates as the outside handle is rotated. Rotate the outside handle slowly to avoid rapid or unexpected movement of the inside door handle, which could injure personnel inside the airplane. To open the door: • check for red girt bar warning flag • if flag is not visible, rotate the door handle (rotating the handle fully unlocks and unlatches the door) to allow the door to come to its full inboard position • release and stow the exterior handle • pull the aft edge of the door out to the full open position (this engages the door lock). WARNING: The inside door handle rotates as the outside handle is rotated. Rotate the outside handle slowly to avoid rapid or unexpected movement of the inside door handle, which could injure personnel inside the airplane. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.18 D6-27370-737-3/4/500-FAM-TBC Forward Airstairs Interior and Exterior Controls 1 LIGHTS Switch AUTO 每 the airstair tread lights illuminate automatically upon airstair extension and extinguish upon retraction. ON 每 illuminates the airstair tread lights. 2 Normal Control Switches Note: AC and DC electrical power must be available on airplane. RETRACT 每 retracts the airstair. The handrail extensions must be stowed prior to retracting the airstair. EXTEND 每 extends the airstair. 3 STANDBY Control Switch Note: Switch must be held in while using EXTEND or RETRACT. Battery switch must be ON. Extend 每 extends the airstair. Retract 每 retracts the airstair. CAUTION: Use of standby bypasses all safety circuits. Airstair handrail extensions must be stowed or substantial damage could result. 4 STAIRS Operating (OPER) Light Illuminated (amber) 每 indicates the airstair is in transit. 2 LOWER LADDER MUST CAUTION BEFORE RETRACTING RETRACTION POSITION DURING LATCH IN FOLDED EXTEND 1 STOW HANDRAIL EXTENSION AIRSTAIR OPERATION EXTERIOR NORMAL STANDBY RETRACT FORWARD ATTENDANT PANEL Below and aft of forward entry door RETRACT AUTO ON OFF LIGHTS FORWARD AIRSTAIR STANDBY EXTEND STAIRS OPER 1 2 3 2 4 5 6 7 December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.19 5 Exterior Control Handle Rotate clockwise 每 airstair extends. Rotate counterclockwise 每 airstair retracts. 6 Control Handle Release Push 每 extends the exterior control handle. 7 NORMAL/STANDBY Switch (spring-loaded to NORMAL) NORMAL 每 requires both AC and DC power. STANDBY 每 requires DC power. Forward Airstairs Operation AIRSTAIR (DOOR IN COCKED POSITION) FORWARD ENTRY DOOR FORWARD HANDRAIL RETRACTED AFT HANDRAIL EXTENDED AIRSTAIR EXTERIOR CONTROL December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.20 D6-27370-737-3/4/500-FAM-TBC The forward airstairs provide the capability of boarding passengers without relying on airport ground equipment. The airstairs are electrically operated and may be controlled from inside or outside the airplane. The airstairs are stowed in a compartment just below the forward entry door. For passenger safety, upper handrails are attached to support brackets inside the entry door after the airstairs are extended. WARNING: Use care not to fall from the airstair platform when operating the door. The small platform area and bad weather conditions can make the door hard to operate. If the door is hard to operate injuries to persons and damage to equipment can occur. CAUTION: Operation of airstairs in winds exceeding 40 knots is not recommended. CAUTION: Do not move airplane with the airstairs extended. FORWARD ENTRY DOOR EXTERIOR PLACARD WARNING And Attach Forward Handrail 3. Open Door To It's Full Position, Lift Space To Lift And Attach Aft Handrail 2. Open Door To A Position That Provides Clockwise To Release Door 1. Turn Handle 180 Degrees 1. Disconnect, Stow And Lock The Forward Handrail Counterclockwise To Close Door 7. Pull Door And Turn Door Handle 180 Degrees 6. Disconnect, Stow And Lock The Aft Handrail 5. Move The Door Into The Door Opening 4. Step Down Onto Airstairs 3. Pull The Door Not Fully To The Door Opening 2. Stay In The Door Opening To Release The Gust Lock To Close Door: To Open Door: BAC27DPA5309 December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.21 Interior Control WARNING: Open entry door to cocked position to allow clear visibility of area outside airplane to prevent injury to personnel. Do not open door beyond cocked position while operating airstairs. To extend: • open forward entry door to cocked position When operating the airstair from the interior control panel, the forward entry door must be open to the cocked position. Safety circuits prevent airstair operation if the entry door is closed. • press EXTEND switch and hold until extension is complete Note: For interior standby operation, confirm with the flight deck that the battery switch is ON. The STAIRS OPER light illuminates during extension until the airstair is fully extended. Note: The STAIRS OPER light will not illuminate with loss of AC power. • release EXTEND switch • engage handrail extensions. Release latch and pull inboard and up, extend and engage on supports at sides of forward entry doorway. To retract: • disengage handrail extensions Disengage from door supports, depress latch at base of forward extension to permit retraction within upper segment of handrail. Slide right and left extensions down along upper rails. Stowing in appropriate stowage points provides circuit continuity for energizing retract relays. When using the standby control switch visually check that the handrail extensions are stowed. CAUTION: Airstairs handrail extensions must be stowed or substantial damage could result. • press RETRACT switch and hold until retraction is complete The STAIRS OPER light illuminates during retraction until the airstair door is fully closed. Note: The STAIRS OPER light will not illuminate with loss of AC power. • release RETRACT switch. Exterior Control To extend: • push control handle button to extend handle • rotate control handle to extend airstairs December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.22 D6-27370-737-3/4/500-FAM-TBC • hold control handle in position until extension is complete • release control handle Open forward entry door to cocked position. WARNING: Extend and connect the aft handrail to protect against falling and to prevent injuries to personnel. To extend the aft handrail extension: Release latch and pull inboard and up, extend and engage on support at side of forward entry door. WARNING: Step down the stair as the door moves to the open position to prevent injuries to personnel. Fully open forward entry door. To extend the forward handrail extension: Release latch and pull inboard and up, extend and engage on support at side of forward entry door. To retract: WARNING: Do not disconnect the aft handrail at this time. If you disconnect the aft handrail injuries to persons can occur. • Disengage forward handrail extension. Disengage from door support, depress latch at base of forward extension to permit retraction within upper segment of handrail. Slide extension down along upper rail. Stowing in appropriate stowage point provides circuit continuity for energizing retract relay. • From inside the airplane, close forward entry door to cocked position. Standing in the airplane door opening instead of the airstair will allow better leverage for moving the door to the cocked position. The door can then be opened enough to step onto the airstair, using the door assist handles and door operating handle for stability. WARNING: Step down the stair as the door moves to the cocked position to prevent injuries to personnel. • From outside the airplane, close forward entry door to cocked position. The lower door assist handle can be used to close the door to the cocked position. • disengage aft handrail extension. Disengage from door support, depress latch at base of forward extension to permit retraction within upper segment of handrail. Slide extension down along upper rail. Stowing in appropriate stowage point provides circuit continuity for energizing retract relay. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 7.10.23 When using the standby control switch visually check that the handrail extensions are stowed. Fully close forward entry door. CAUTION: Use of the standby control switch bypasses all safety circuits. Airstairs handrail extensions must be stowed or substantial damage could result. • rotate control handle to retract airstairs • when the airstairs are retracted and door is fully closed, release and stow control handle. Doors Non-Normal Operation (Inside) Rotating the door handle fully aft (to OPEN) and opening the door with the girt bar fastened to the floor brackets automatically deploys and inflates the slide. In certain adverse airplane attitudes, direct two able-bodied passengers to assist in pushing the door out and forward to the open position. To open the door and deploy the slide: • assess the escape route conditions • observe cabin interior and airplane exterior conditions to identify usable escape exits • ensure the airplane has stopped and the engines are shut down • verify the girt bar is fastened to the floor brackets • rotate the door handle and open the door. If the slide does not inflate automatically: • pull and discard the manual inflation handle located on the right side of the slide near the doorsill. WARNING: Do not attempt to deploy the slide without inflation. If an inflated slide deflates: • it may be used as an apron slide • direct two able-bodied passengers to climb down the slide using it as a rope • direct the two passengers to then use the hand-holds provided on the sides of the slide to hold it taut while the remaining passengers exit one at a time. December 26, 2003 737 Flight Attendant Manual Doors, Slides and Emergency Exits - Doors, Slides and Emergency Copyright © The Boeing Company. See title page for details. 7.10.24 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Emergency Equipment Chapter 8 Emergency Equipment Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 8.10.1 Emergency Equipment 8.10 Emergency Equipment-Emergency Equipment Overview This chapter describes the emergency equipment located throughout the airplane, including: • emergency equipment locations • oxygen systems • protective breathing equipment • fire extinguishers • emergency locator transmitter • miscellaneous emergency equipment. Study the emergency equipment on the following pages. At your first opportunity on the airplane, determine the exact location of each piece of emergency equipment. Understand how to remove the equipment from stowage and familiarize yourself with all manufacturers＊ instructions placarded on the equipment. December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. 8.10.2 D6-27370-737-3/4/500-FAM-TBC Emergency Equipment Symbols RESUSCITATOR BATON HANDCUFFS EXIT LIGHT PORTABLE EXIT PROTECTIVE STRAP WITHOUT ESCAPE EXIT PATH HOOD SMOKE 2 O C LIFE RAFT STRAP BCF F C B EXTINGUISHER GOGGLES SMOKE MASK ATTACHED WITH SMOKE NOTE: Some symbols do not apply to all configurations. FLASHLIGHT TRANSMITTER EMERGENCY 2 O 2 O C D O 2 H GLOVES SLIDE WITH ESCAPE EXIT PATH WITH ESCAPE EXIT PATH VEST LIFE MEGAPHONE AXE CRASH OXYGEN BOTTLE PORTABLE OXYGEN BOTTLE PORTABLE KIT FIRST AID EXTINGUISHER DRY CHEMICAL EXTINGUISHER WATER EXTINGUISHER 2 CO DISPOSABLE OXYGEN MASK OXYGEN MASK FULL FACE EMERGENCY MEDICAL KIT December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 8.10.3 Emergency Equipment Locations G4B L L H 2 O O 2 B C F AA AA (5) SPARE (3) A = ATTENDANT SEAT l = LAVATORY G = GALLEY UNDER EACH ATT SEAT PASSENGER SEAT UNDER EACH 737-300 December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. 8.10.4 D6-27370-737-3/4/500-FAM-TBC G G L A A G L L A A A 2 O 2 O 2 O F C B F C B H 2 O H 2 O (2) (2) UNDER EACH ATT SEAT A = ATTENDANT SEAT l = LAVATORY G = GALLEY PASSENGER SEAT UNDER EACH 737-400 December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 8.10.5 O 2 H 2 O IN EACH PSU (3) (2) (4.25 C.F.) A = ATTENDANT SEAT l = LAVATORY G = GALLEY B C F A A LB G1 LA A G7 G2 LC G3 A C G6 B C F (2) H 2 O O 2 (11 C.F.) O 2 UNDER EACH ATT SEAT 737-500 December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. 8.10.6 D6-27370-737-3/4/500-FAM-TBC Oxygen Systems Two independent oxygen systems are installed on the airplane: • one for the passengers and flight attendants • one for the flight deck. Passenger and Flight Attendant Oxygen The passenger oxygen system is supplied by individual chemical oxygen generators. Four passenger oxygen masks and one chemical oxygen generator is located above the passenger seats in each passenger service unit (PSU). Oxygen flows from a PSU generator when any mask hanging from that PSU is pulled. An in-line flow indicator confirms that oxygen is flowing to each oxygen mask. The masks automatically drop from the PSUs if cabin altitude exceeds approximately 14,000 feet. The passenger masks can be manually deployed from the flight deck. Oxygen flows for approximately 12 minutes and cannot be shutoff. If the masks fail to drop from a PSU, the cover of the oxygen compartment can be opened manually by releasing the door latch. The latch can be opened by inserting a hair pin or a thin rod into the hole of the compartment cover. Each flight attendant station and the lavatories are equipped with 2 masks and a generator and operate the same as the passenger oxygen system. WARNING: Do not attempt to restow the masks. Portable Oxygen There are portable oxygen bottles stowed in various locations in the passenger cabin. The bottles are fitted with disposable masks and are used for first aid purposes or as walk-around units. All bottles are identical in size and capacity. December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 8.10.7 Preflight Check the following: • the ON-OFF valve is OFF • pressure is in the FULL range • mask is attached to the bottle. Normal Operation To use the portable oxygen bottle: • Use safety strap. Use extreme care while transporting portable oxygen bottle • remove mask from plastic bag • open dust cover and insert and attach fitting • rotate ON-OFF valve fully counterclockwise • place mask over nose and mouth. 2000 FULL 1500 1000 500 0 PRESSURE Oxygen Mask HI Outlet 4 Liters per minute LO Outlet 2 Liters per minute ON-OFF Valve Safety strap December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. 8.10.8 D6-27370-737-3/4/500-FAM-TBC Protective Breathing Equipment (Smoke Hoods) Smoke hoods are installed in the passenger cabin. The smoke hoods provide an oxygen supply and smoke protection, and are to be used when fighting a fire. The smoke hood is placed over the head and, when activated, provides approximately 15 minutes of oxygen. Detailed operating instructions are placarded on the container. Fire Extinguishers Water and Halon fire extinguishers are located throughout the passenger cabin and flight deck. Fire Extinguisher Usage Each class of fire calls for specialized action. Using the wrong extinguisher may do more harm than good. For your own protection, you should know these basic types, how to use them, and why. Starter lanyard 15 Minute oxygen generator Full face mask Speaking diaphragm Tension strap December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 8.10.9 WARNING: The concentrated agent, or the by-products created by the heat of the fire, are toxic when inhaled. WARNING: If a fire extinguisher is to be discharged in the flight deck area, all flight crew members must wear oxygen masks and use 100% oxygen with emergency selected. Water Fire Extinguishers Water fire extinguishers contain a solution of water mixed with antifreeze. Water fire extinguishers are to be used on fabric or paper fires only. They are not to be used on electrical or grease fires. To use the water fire extinguisher, remove it from stowage and rotate the handle fully clockwise. Aim the nozzle at the base of the fire and press the trigger. CAUTION: Antifreeze compound has been added to the water which makes it unfit for drinking. Do not use on electrical or grease type fires. CLASS CLASS CLASS COMBUSTIBLE MATERIALS FLAMMABLE LIQUIDS LIVE ELECTRICAL CLASS OF FIRES EXTINGUISHER TYPE There are three common classes of fire: paper, wood, fabric, rubber, certain plastics, etc., where quenching by water is effective. gasoline, oils, greases, solvents, paints, burning liquids, cooking fats, etc., where smothering action is required. Water (H2O) saturates material rekindling BCF (Halon 1211) BCF (Halon 1211) fires started by short circuit or faulty wiring in electrical, electronic equipment or fires in motors, switches, galley equipment, etc., where a nonconducting extinguisher agent is required. NOTE: Whenever possible, electrical equipment should be de-energized before attacking a class C fire. A B C TYPE A TYPE B TYPE C and prevents C B A A WATER ON FLAMMABLE LIQUID FIRES SPREAD THE FIRE. WATER ON A LIVE ELECTRICAL FIRE COULD CAUSE SEVERE SHOCK OR DEATH. WARNING: THE WRONG EXTINGUISHER ON A FIRE COULD DO MORE HARM THAN GOOD. FOR EXAMPLE, RATED EXTINGUISHER IS NOT AS EFFECTIVE AS H2O ON A CLASS FIRE. December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. 8.10.10 D6-27370-737-3/4/500-FAM-TBC Water Fire Extinguisher Use Preflight Check that safety wire and seal on the handle are intact. Normal Operation To use the water fire extinguisher:s • turn handle clockwise as far as possible (charges bottle with CO2) • hold bottle upright • direct at base of flame • press trigger to discharge • sweep in a side-to-side motion To recharge in flight: • unscrew top (the CO2 charge bleeds off) • refill with water • replace top • unscrew handle • replace CO2 cylinder • reinstall handle; the extinguisher is now ready to use. Discharge nozzle Trigger Turn to puncture cartridge December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 8.10.11 Halon Fire Extinguishers Halon fire extinguishers contain a liquefied gas agent under pressure. The extinguisher pressure indicator shows three pressure ranges: • acceptable • recharge • overcharged. A safety pin with a pull ring prevents accidental trigger movement. When released, the liquefied gas agent vaporizes and extinguishes the fire. The extinguisher is effective on all types of fires, but is used primarily on electrical, fuel, and grease fires. WARNING: If a fire extinguisher is to be discharged in the flight deck area, all flight crew members must wear oxygen masks and use 100% oxygen with emergency selected. CAUTION: For electrical fires, remove the power source as soon as possible. Avoid discharging directly on persons due to possibility of suffocating effects. Do not discharge too close to fire as the discharge stream may scatter the fire. As with any fire, keep away from the fuel source. Avoid breathing vapors, fumes and heated smoke as much as possible. December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. 8.10.12 D6-27370-737-3/4/500-FAM-TBC Halon Fire Extinguisher Use Preflight Check: • pressure gauge is in the green band • the ring pin is in place through the handle and lever. Normal Operation To use the Halon fire extinguisher: • pull ring pin from lever and handle • hold extinguisher upright with hand under handle and thumb on top of lever • from a distance of 6 to 10 feet, direct the nozzle toward the base of the fire source • squeeze the lever downward with thumb • spray at the base of the flame in quick side-to-side motion. Note: The extinguisher stream will shoot over at 10-foot distance. Discharge nozzle Lever Ring pin Pressure gage Handle December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 8.10.13 Emergency Locator Transmitter There is one ELT installed in the overhead stowage bin forward of the aft lavatory on the left side of the airplane (737-300/500). Miscellaneous Emergency Equipment Additional equipment is stowed at strategic locations throughout the airplane. This includes: • a crash axe • megaphones • flashlights • first aid kits. December 26, 2003 737 Flight Attendant Manual Emergency Equipment - Emergency Equipment Copyright © The Boeing Company. See title page for details. 8.10.14 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines Chapter 9 Cabin Fire Fighting & Smoke Removal Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 9.10.1 9.10 Non-Normal Situation Guidelines-Cabin Fire Fighting & Smoke Removal Overview This chapter provides some general guidelines for fire prevention and cabin fire fighting. Fire Prevention The flight attendants practice fire prevention by watching for unsafe passenger actions, and the immediate elimination of potential fire hazards. In particular, attention should be directed to the lavatories. Make frequent checks of the lavatories to assure that no smoke is present and good housekeeping exists. Check trash containers for partly open flapper doors due to overfull or jammed conditions. These trash containers should also be inspected for discarded objects which could be hazardous, such as cologne bottles or spray cans. Put these objects into the galley trash container. Accumulated waste paper and other flammable trash sometimes exceeds the capacity of passenger cabin storage units. Since this affects fire safety, place this in the galley trash container or other suitable container. Another area susceptible to fires is the passenger cabin lower sidewall. Flammable items over return air grills have ignited unobserved because the return airflow carried smoke and fumes away from the passengers. Maintain surveillance of floor areas, particularly in the smoking zones, to keep clothing, bags, papers, and so on, from being deposited where they may be a fire hazard. General Cabin Fire Fighting CAUTION: Put on heat resistant protective clothing. For protection from smoke inhalation, put on a smoke hood with oxygen or a portable oxygen bottle with smoke mask attached. Immediately attack the fire with the nearest appropriate type fire extinguisher. Direct the extinguishing agent at the base of the flames at the near edge and bottom of the fire first, and then progress forward and upward. Move the discharge nozzle slowly with a side-to-side sweeping motion. Immediately notify the flight deck. Request help from crew members. Continuous communication provides information essential for making safety-of-flight decisions. Remove electrical power from the affected area. December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Copyright © The Boeing Company. See title page for details. 9.10.2 D6-27370-737-3/4/500-FAM-TBC Bring additional fire fighting equipment to the fire scene as necessary: • portable oxygen bottle with smoke mask attached and/or smoke hood with oxygen • crash axe • water fire extinguisher • halon fire extinguisher • flashlight. Use the crash axe to obtain access, if necessary. Rapid access to the fire may require the destruction of cabin wall panels. The crash axe may also be required to obtain access of a suspected electrical fire behind a wall. If the fire is not immediately extinguished, remove all portable oxygen cylinders from the vicinity of the fire. Advise the passengers to stay seated or move them as required. If the fire produces excessive smoke and fumes inside the cabin: • request smoke evacuation procedures from the flight deck • continuously observe passengers for signs of panic and take additional action if needed • relocate passengers away from the area of severe smoke and fumes • administer 100% oxygen using portable oxygen bottles to any passengers experiencing respiratory difficulties • instruct passengers to breathe through wet handkerchiefs or other appropriate materials. Note: Do not deploy passenger oxygen masks. The oxygen system is for use only during a cabin pressure loss. Most oxygen mask air is cabin air drawn through the mask inhalation valve; smoke in the cabin would be inhaled. Therefore, passenger oxygen masks are not useful as smoke masks. When the fire is extinguished, a water fire extinguisher or other cooling liquid should be used to quench any smoldering embers and prevent re-ignition: • the stream from a water fire extinguisher is relatively narrow and should be carefully directed into each burning portion. A finger or thumb placed on the nozzle creates a wider spray pattern • all burned material should be thoroughly soaked with water and may need to be broken apart to completely extinguish the fire • to conserve the hand held fire extinguisher, water, coffee, carbonated beverages, and so on, can be poured onto the embers. Smoldering material may be soaked in a lavatory/galley sink or in a pot of coffee. Inspect adjacent areas to ensure the fire has not spread. December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 9.10.3 Specific Cabin Fire Fighting Fires in the lavatories, closets, or galleys may present special difficulties. Lavatory Fire Feel the lavatory door. If the door is hot: • keep the door closed • use a crash axe to chop a small hole in the upper part of the door just big enough to receive a fire extinguisher nozzle • discharge the fire extinguishing agent, preferably Halon, into the hole • discharge the extinguisher completely • if needed, discharge the remaining extinguishers into the same hole to build up and maintain a high concentration of extinguishing agent. If the door is cool: • carefully open the door and locate the fire • discharge the hand held fire extinguisher onto the fire • thoroughly douse the affected area with water • if trapped towels or cups are burning in the waste chute or the waste container, discharge the extinguishing agent directly into the chute. Supplies stored in dispensers are normally tightly packed and less likely to catch fire than loose paper items; however, these stored items can contribute to an existing fire. Coat Closet Fire Closets with Curtains • locate the source of the fire and apply extinguishing agent • remove the coats and other contents that are not burning to gain access to a fire in a remote area of the closet • check that flames have been extinguished and thoroughly douse the burned materials with water • monitor the closet to ensure the fire remains out. Closets with Doors Feel the closet walls and door for hot spots. If the walls or door are hot: • keep the door closed • use a crash axe to chop a small hole in the upper part of the door just big enough to receive a fire extinguisher nozzle • discharge fire extinguishing agent, preferably halon, into the hole • discharge the extinguisher completely December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Copyright © The Boeing Company. See title page for details. 9.10.4 D6-27370-737-3/4/500-FAM-TBC • seal any space at the base of the closet door with blankets or heavy clothing • monitor the closet to ensure the fire remains out • if needed, discharge remaining extinguishers into the same hole to build up and maintain a high concentration of extinguishing agent. If the walls and door are cool: • carefully open the door and locate the fire • discharge the hand held fire extinguisher onto the fire • remove coats and other contents that are not burning to gain access to a fire in a remote area of the closet • check if flames have been extinguished and thoroughly douse the burned materials with water • monitor the closet to ensure the fire remains out. Galley Fire Remove electrical power from the galley by placing the galley emergency power OFF switch to the OFF position. Inform the flight deck. Check oven door for heat, and open with caution. Extinguish the fire using the appropriate hand held fire extinguisher. Smoke Removal Notify the flight deck that the origin of the smoke is in the forward or aft passenger cabin. December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines Chapter 9 Land Evacuation Section 20 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 9.20.1 9.20 Non-Normal Situation Guidelines-Land Evacuation Overview This section provides flight attendants with recommended guidelines for emergency land evacuation. Your primary responsibility during an evacuation is to direct passenger evacuation at all exits. The goal is to ensure passengers and crew exit the airplane safely in a minimum amount of time. WARNING: Do not attempt to open doors in flight in preparation for an emergency evacuation. Under abnormal conditions, the airplane might settle in an unusual attitude after landing. The flight crew must be aware of outside conditions affecting an orderly evacuation. The flight crew will notify the flight attendants of these conditions. Use positive commands in a strong and forceful voice when directing the evacuation, such as: • ※EVACUATE§ • ※RELEASE YOUR SEAT BELTS§ • ※GET OUT OF YOUR SEATS§ • ※COME THIS WAY.§ The slides are single lane. During an emergency it is very important to establish single lane flow to ensure a timely evacuation. After slide deployment, verify the slide is safe for use. Position yourself in the dedicated assist space for that exit. Do not block the exit. Make physical and/or verbal contact as soon as possible with the passengers approaching the exit. Again, strong, loud, positive commands must be used, such as: At passenger entry/service doors: • ※GO§ • ※JUMP§ • ※MOVE.§ At overwing emergency exits: • ※STEP THROUGH§ • ※GO§ • ※MOVE.§ December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. 9.20.2 D6-27370-737-3/4/500-FAM-TBC If the exit will not open, or a hazard exists, making the exit unsafe for use, take a position to prevent passengers from exiting. Hold passengers in the immediate area until the nearest usable exit can be determined. Redirect the passengers to the nearest usable exit. Forcefully inform the passengers that the exit will not be used and why. For example: ※DOOR JAMMED§ or ※NO SLIDE.§ Flight attendants must monitor the progress of the evacuation and the condition of the slide at their assigned station. Should conditions change such that the safety at an exit is in doubt, discontinue evacuation at that exit and redirect the passengers to alternate doors. In the following guideline, ※adjacent exit§ is defined as the exit forward or aft of the ※assigned exit.§ ※Adjacent exit§ is not used to refer to the exit across from the assigned exit. Emergency Evacuation Guideline Communicate with the flight deck. If time permits, use the PA to: • brief the passengers (exits, protective positions, and other information, as required) • assign helpers • order the removal of high heels and other restrictive articles Maintain brace position until the airplane comes to a complete stop. Initiate Evacuation: • ensure the airplane has stopped and engines are shutdown • upon the captain＊s command, activate the emergency evacuation signal (as installed) • move to assigned stations • assess safety of inside and outside conditions. If Exit Is Usable: • open the exit • pull the manual inflation handle (if required) • command passengers to stand back until the slide is fully deployed • Be assertive (forceful) in your commands. Research has proven assertive action by cabin crew can accelerate passenger emergency evacuation rates. It is extremely important that assertive actions be strongly emphasized in any flight attendant training program. • assume a protective position in the dedicated assist space December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 9.20.3 • All exits have a dedicated assist space forward or aft of the exit. Maintain your position in the assist space, keeping the exit path clear to prevent interfering with passenger evacuation. When the assist space is against a vertical surface (such as a partition, lavatory, or galley) keeping your heels and upper back pressed against that surface helps to ensure that you stay clear of the exit path. • command passengers to evacuate • continually assess conditions inside the aircraft and on the slide to ensure passenger flow is maintained • Passengers who sit and delay at the top of the slide rather than jumping will slow the evacuation. Commanding the passenger behind such a ※sitter§ to push that person out onto the slide can prevent significant delays in an evacuation. • take appropriate action to assist hesitant passengers • Take action to speed up hesitant passengers. Use sharp verbal commands. For hesitant passengers within your reach, push at waist level to move them out through the exit. Do not push at knee or shoulder level. • if there are no more passengers approaching your exit and the exit across from you (passenger flow has ceased) take appropriate actions to: • attract additional passengers to come toward your exit; use strong, loud, positive commands or, if necessary • continue to monitor and protect your exit. In mixed class airplane interiors, passenger densities in the forward zone of the cabin are lower than the middle and aft zones. Use of redirection to maintain flow at the forward doors becomes even more important in these airplanes. • Exit the airplane following the last passenger, using the nearest exit. If Exit Not Usable: • Block the exit to prevent passenger evacuation, while informing passengers that the exit is blocked. • If your exit is not usable you must perform the duties of managing the evacuation by: • first, establish passenger flow away from the unusable exit, and then • direct passenger flow to the usable exit(s) • assess usability of other exits • visually determine that passenger flow has been established through a usable exit before redirecting passenger flow • direct passengers to the nearest usable exit by issuing appropriate commands and using arms and hands to point passengers in direction of exit December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. 9.20.4 D6-27370-737-3/4/500-FAM-TBC • when, in your best judgment, passenger flow is established away from an unusable exit and toward a usable exit, proceed to an appropriate location to best direct or redirect passengers to balance flow to a usable exit • Minimizing evacuation time requires maximizing utilization of all usable exits throughout an evacuation. Evacuation time will be minimized when passenger flow to all usable exits ends at the same time. • maintain awareness of evacuation progress in other cabin areas and at other usable exits. Directing or redirecting passengers may be necessary to help maintain equal flow to each exit • if there are no passengers approaching your exit and/or a usable exit across from you (passenger flow has ceased) take appropriate actions to: • attract additional passengers to come toward the usable exit near you; use strong, loud, positive commands. If necessary, and conditions permit, move down the aisle toward the nearest exit to gain the attention of an attendant to initiate the redirection of passengers toward your exit • continue to monitor and protect your exit • In mixed class airplane interiors, passenger densities in the forward zone of the cabin are lower than the middle and aft zones. Use of exit by-pass to maintain flow at the forward doors becomes even more important in these airplanes • if you see that passenger flow has ceased at an adjacent exit, and significant numbers of passengers remain in your exit area, redirect passengers toward the adjacent exit to maintain balanced exit utilization. Note: It is not possible to cover all conceivable evacuation scenarios with one set of procedures. It is extremely important for flight attendants to assess each emergency situation and exercise their best judgment in how to evacuate the passengers safely in minimum time. December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 9.20.5 Flight Attendants Not Assigned To An Exit: The flight attendant＊s responsibility when not assigned to an exit is to assess conditions and then assist in evacuating passengers: • attempt to minimize evacuation time by ensuring passenger flow through all usable exits • in mixed class configurations, the forward exit could be under-utilized due to lower passenger density in the forward zone • redirect passengers to under-utilized exits which may change as the evacuation progresses. • continue to evaluate the situation. Note: Flight attendants may be faced with unique evacuation scenarios. In such cases flight attendants must assess the overall situation to decide the best course of action to ensure a safe and rapid evacuation of passengers and crew. December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. 9.20.6 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines Chapter 9 Ditching Section 30 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 9.30.1 9.30 Non-Normal Situation Guidelines-Ditching Overview This section provides flight attendants with some general guidelines for the safe evacuation of passengers and crew in the event of a water landing. Ditching is an emergency landing on water. Analysis has shown that, in the event of a water landing, the 737-3/4/500 should float at a depth and attitude favorable to safe evacuation of passengers and crew. The possibility of a ditching is remote, but as long as the possibility exists, complete knowledge of procedures and equipment is necessary. Ditching preparations are necessary to secure all loose objects and have all passengers and crew safely belted into seats prior to the water landing. With few exceptions, ditching procedures are similar to those used in land evacuation. Communication with the flight deck is required to ensure that the cabin is prepared in a timely manner. The passenger briefing should be amended to suit the situation. Passengers are instructed to put on life vests and follow inflation instructions. Life vests are stored under each passenger seat and spare vests are located at the flight attendant stations. Ditching studies indicate that for the 737-500 with an aft center of gravity and high gross weight, the aft doors will be just below the water level. Opening the aft doors would seriously degrade the flotation characteristics of the airplane and therefore, it is imperative that the aft doors NOT be opened during a ditching. The remaining ditching exits, forward and overwing will provide sufficient ditching capability. The slides are certified as flotation devices but are not an approved survival raft. Life rafts (if installed) are stowed in lowered ceiling compartments located near the forward and overwing exits. Optional life raft stowage is located in the stow bins near the forward and overwing exits. Each life raft is capable of handling 46 passengers. Ditching Guidelines Communicate with the flight deck. Brief the passengers on the evacuation/ditching. If time permits, use the PA to: • brief the passengers (exits, protective positions, and other information, as required) • put on life vests • assign helpers December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.2 D6-27370-737-3/4/500-FAM-TBC • establish dividing lines • order the removal of high heels and other restrictive articles. Maintain brace position until the airplane comes to a complete stop. Initiate Evacuation • ensure the airplane has stopped and the engines are shutdown • move to assigned stations • assess safety of inside and outside conditions • open the door • shout evacuation and slide loading commands • direct passengers away from unusable exits. Use Of Forward Doors • check outside conditions and determine if it is safe to open exit • if conditions permit, open the exit • pull the manual inflation handle (if required) • detach slide at girt bar by pulling the ditching handle • retrieve life raft pack from stowage location • secure mooring line to a suitable anchor point • maneuver life raft pack through exit • inflate life raft by pulling inflation ring • pull inflated life raft back to door sill using the mooring line. Readjust mooring line as necessary • evacuate people onto life raft and instruct them to inflate their life vests. Seat all evacuees on the floor of the raft with their backs against the buoyancy tubes. Keep weight distribution even • retrieve Emergency Locator Transmitter (ELT) from the airplane and carry onboard raft • ensure the airplane is fully evacuated • release life raft from the airplane by cutting mooring line with the knife provided on life raft • use heavy line to reach any evacuees who may be in the water and have them board using the boarding ladder(s) • if possible, move the life raft from fuel saturated waters but stay in vicinity of the airplane until it sinks • retrieve survival kit • attach ELT to life raft and deploy transmitter • attend serious injuries and administer sea sickness remedy as necessary • check condition of life raft for proper inflation, leaks or chafing. Repair, inflate, bail or dry life raft as necessary • erect canopy December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 9.30.3 • connect two or more life rafts using sea anchor lines • deploy sea anchor from single or trailing raft. Use Of Overwing Exits • check outside conditions and determine if it is safe to open exit • if conditions permit, open the exit • retrieve lifeline stored in upper corner of exit opening and attach to fitting on wing • retrieve life raft pack from stowage location • secure mooring line to a suitable anchor point • maneuver life raft pack through exit and place at trailing or leading edge of wing • inflate life raft by pulling inflation ring • pull inflated life raft back to leading or trailing edge using the mooring line. Readjust mooring line as necessary • evacuate people onto wing in order to board the life raft and instruct them to inflate their life vests. Instruct evacuees to steady themselves using the lifeline • direct people into life raft. Seat all evacuees on the floor of the raft with their backs against the buoyancy tubes. Keep weight distribution even • retrieve Emergency Locator Transmitter (ELT) from the airplane and carry onboard raft • ensure the airplane is fully evacuated • release life raft from the airplane by cutting mooring line with the knife provided on life raft • use heavy line to reach any evacuees who may be in the water and have them board using the boarding ladder(s) • if possible, move the life raft from fuel saturated waters but stay in vicinity of the airplane until it sinks • retrieve survival kit • attach ELT to life raft and deploy transmitter • attend serious injuries and administer sea sickness remedy as necessary • check condition of life raft for proper inflation, leaks or chafing. Repair, inflate, bail or dry life raft as necessary • erect canopy • connect two or more life rafts using sea anchor lines • deploy sea anchor from single or trailing raft. December 26, 2003 737 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.4 D6-27370-737-3/4/500-FAM-TBC Intentionally Blank December 26, 2003 737 Flight Attendant Manual Miscellaneous Chapter 10 Miscellaneous Section 10 Copyright © The Boeing Company. See title page for details. D6-27370-737-3/4/500-FAM-TBC 10.10.1 10.10 Miscellaneous-Miscellaneous Portable Electronic Devices Portable electronic devices can cause interference with airplane flight control, navigation and communication systems. Because of this interference, local regulatory agencies may prohibit or limit the use of these devices on airplanes. If the airline allows use of portable electronic devices, procedures must be established to control their use. As a minimum, the airline should provide the following: • methods to inform passengers of when portable electronic devices may be used. This may be accomplished through the departure briefing, passenger information cards, captain＊s announcement, or any other method deemed appropriate by the airline • procedures to stop the operation of the portable electronic devices suspected of causing interference with the airplane systems • cabin to flight deck coordination and pilot monitoring procedures • procedures for determining acceptability of devices that are allowed to be operated • procedures for reporting instances of suspected and confirmed interference by portable electronic devices to the local aviation regulatory agency • prohibit the operation of portable electronic devices during takeoff and landing phases of flight • prohibit the operation of portable electronic devices classified as intentional radiators or transmitters, such as citizens＊ band and amateur radios, cellular telephones, and remote control devices. The following is a partial list of approved and non approved electronic devices: Approved Electronic Devices • heart pacemakers • hearing aids • compact disk (CD) players • portable voice recorders • tape cassette players (self-contained) • electric shavers • calculators • portable computers or typewriters (electronic or mechanical) that are briefcase size and able to fit under the passenger seat or in the overhead bins; a mouse cord may be attached to the computer. December 26, 2003 737 Flight Attendant Manual Miscellaneous - Miscellaneous Copyright © The Boeing Company. See title page for details. 10.10.2 D6-27370-737-3/4/500-FAM-TBC Non-Approved Electronic Devices • portable telephones, such as cellular, etc., except those installed by the airline • radios: AM, FM, VHF (battery or cord operated) • TV sets, video players, TV cameras, TV camcorders (battery or cord operated) • electronic games, except those installed by the airline • toys with remote controls • computers or typewriters larger than a briefcase that cannot be stored under the seat or in an overhead bin • data entry pad (a device with a numeric keyboard, hand-held with umbilical cord attachment; a mouse attached to a computer is not a data entry pad). December 26, 2003
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