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World Report May 2009 Message from the Director General The outbreak of the new influenza virus A H1N1 dominated the news at the end of April. Its emergence provided some key lessons. The first is the importance of contingency planning and emergency preparedness within our overall commitment to safety and security. Each of you should have the latest updated version of the “Airport Preparedness” document; if not, it is available for download from our website. Please do not hesitate to contact the ACI World or ACI Regional offices for assistance or further guidance. The second is that the best response is a global response that offers consistent and appropriate measures that can be implemented across the worldwide airport network. ACI World works regularly with the World Health Organization (WHO), and this strong relationship has been beneficial in providing a rapid response and information to our members. We are able to concentrate on factual medical information and practical guidance that reflects the reality of medical findings. Thirdly, this experience gives all of us a reminder of the power of public perception. Although the WHO did not at any time call for travel restrictions, the flames of public fear were fanned by incomplete and inaccurate reporting. We can help by making sure we communicate the facts to our customers, keeping a calm voice in a storm of public reaction and working closely with local health authorities and our aviation partners to convey an accurate message to the public and the press. The positive news from WHO as of 5 May is that although cases of Influenza A (H1N1) have now been reported in 20 countries, in general those people who have contracted the illness are recovering quickly and there has only been one recorded death outside of Mexico. ACI will continue to keep you informed on any developments and further advice from WHO over the next weeks and in this report you will find the link to the most recent Member Bulletin, posted on the ACI website. Angela Gittens Director General Message from the Director General ACI World at ICAO Influenza A(H1N1) Update Traffic Statistics Economics Survey Events Global Training Hub Airport Service Quality World Business Partners ACI World at ICAO The International Civil Aviation Organization is a specialised agency of the United Nations and was created with the signing in Chicago in 1944 of the Convention on International Civil Aviation. ICAO is the permanent body charged with the administration of the principles laid out in the Convention. It sets the standards for aviation safety, security, efficiency and regularity as well as for aviation environmental protection and encourages their implementation. ICAO’s membership comprises 189 contracting States. Its HQ is in Montreal and it has regional offices in Bangkok, Cairo, Dakar, Lima, Mexico City, Nairobi and Paris. What it does: The aims and objectives of ICAO as outlined in Article 44 of the convention are to develop the principles and techniques of international air navigation and to foster the planning and development of international air transport. It has 9 key focus areas including the following : • To ensure the safe and orderly growth of international civil aviation; • Encourage the development of airways, airports and air navigation facilities for international civil aviation • Meet the needs of the peoples of the world for safe, regular, efficient and economical air transport. The organisation has a sovereign body the Assembly, and a governing body , the Council. The Chief Officers are the President of the Council and the Secretary General. The Assembly is composed of representatives from all Contracting States. It meets every three years, reviewing in detail the work of the Organization and setting policy for the coming years. The Council Is composed of representatives from 36 States elected by the Assembly for a 3 year term. It adopts standards and recommended practices (SARPs) concerning safety, air navigation procedures , prevention of unlawful interference, facilitation of border-crossing procedures for international civil aviation. In addition, ICAO defines the protocols for air accident investigation followed by transport safety authorities in countries signatory to the Convention on International Civil Aviation. The Council is assisted by the Air Navigation Commission (safety, operational and technical matters), the Air Transport Committee (economic matters), the Committee on Joint Support of Air Navigation Services, the Committee on Unlawful Interference, the Technical Cooperation Committee and the Finance Committee. The Secretariat, headed by the Secretary General, has five main divisions: the Air Navigation Bureau, the Air Transport Bureau, the Technical Co-operation Bureau, the Legal Bureau, and the Bureau of Administration and Services. What is Annex 14? SARPS for Aerodromes were first adopted in May 1951 pursuant to the provisions of Article 37 of the Chicago Convention. The Annex has gone through many amendments since then most recently in 2008. This Annex contains SARPs that prescribe the physical characteristics and obstacle limitation surfaces to be provided for all aerodromes and certain facilities and technical matters. In 1990, after 39 amendments the Annex was split into two volumes, Volume I dealing with aerodrome design and operations and Volume II dealing with heliport design. Annex 14 Volume I covers: Certification of aerodromes and safety management, airport design and reference codes, aerodrome data, physical characteristics (design dimensions etc), obstacles, visual aids (markings, lighting, signs etc), electrical systems, operational services including emergency planning, and maintenance. The Annex does not include specifications relating the overall planning of aerodromes or to economic and other non-technical factors that need to be considered in the development of an aerodrome. These subjects are included in the Airport Planning Manual – Part 1. Aviation security is of course an integral part of aerodrome planning and operations . The Annex contains several specifications aimed at enhancing the level of security at Aerodromes . Specification on other facilities related to security are given in annex 17 and guidance can be found in the ICAO security manual. Boston’s Logan International Airport ICAO Council and Air Navigation Commission (ANC) In March 2009 the ICAO Council adopted a large number of amendments presented by the ANC, including Amendments 4 and 10 to the two volumes of Annex 14 (published in early April). Annex 14 amendments • Design and operation of Aerodromes • Definition of instrument runway; consequential on amendment to Annex 6 • Harmonisation with other annexes of provisions relating to safety management • Public health emergencies in aerodrome emergency planning • Enhanced taxiway centre line markings in the proximity of a runway-holding position, at each taxiway/runway intersection. These should help prevent runway incursions. • New mandatory instruction markings on taxiways (consisting of the runway designator, e.g. 09 - 27), to indicate the proximity of a runway. These supplement the existing signs and should help prevent runway incursions • New larger “no entry” signs • Recommendations on Advanced Visual Docking Guidance Systems (A-VDGS) including systems that provide pilots with active guidance information, such as distance-to-go and closing speed. • Recommendation to provide vehicle guidance systems, so that the standard of RFF provision during low visibility operations is not degraded. • Provisions on bird hazard prevention are extended to all wildlife. • New marking and lighting of wind turbines as obstacles • Complete revision of ICAO provisions relating to heliport design and operation. • New guidance on limits of acceptable surface irregularities on runways. ACI took part in three ICAO Aerodromes Panel meetings in Montreal over the last two weeks. Aerodrome Operations and Services Working Group This group worked on issues from licensing and certification of aerodromes, to runway surface friction measurement, pavement strength and revision of the ICAO Airport Services Manual and Aerodrome Design Manual. On certification, ICAO audits have indicated that conformance by States is low, and States have indicated that additional guidance to that in Doc 9774 (Manual on Certification of Aerodromes) would be helpful. In Europe, the Group of Aerodrome Safety Regulators has concluded that the status of certification of aerodromes within Europe varies greatly amongst States. It is editing guidance material on aerodrome auditing and inspection procedures that could be used by European aviation regulatory authorities to certify aerodromes. The material presented was found useful. This task will be coordinated with the new PANS-AGA (Procedures for Aerodromes). The Friction Task Force presented draft revisions to Annex 14 which should be replaced by the notion of surface conditions assessment. The pilot requires an assessment of the runway surface conditions, expressed as estimated braking action. The current possibility to give only a friction coefficient is not adequate. It also produced a first draft of an ICAO Circular on runway friction issues. The Pavement Sub-group held a workshop on tyre pressure and Airbus will conduct pavement tests designed to verify whether it would be acceptable to increase the tyre pressure limits specified in Annex 14 for pavement categories. Aerodrome Design Working Group - sub-group on review of chapter 3 The first meeting of this sub-group took place on 27 April. This group will comprehensively review all airfield dimensions and physical design specifications in ICAO Annex 14 – a very large task, since it covers all aerodrome reference codes (A to F) – i.e. all sizes of aircraft. The group is chaired by ACI (David Gamper). It was agreed that the review would seek to identify risks associated with each specification, relate this to the characteristics of the aircraft or aircraft operations, and develop solutions to mitigate the risks, while checking the relevance of the current chapter 3 specifications. The group recognised that when airports are called on to accommodate larger aircraft, many of them have very tight space constraints, and the costs of compliance with design standards for a higher group are very high (e.g. cost of moving taxiways). This makes it very important that design standards are not set higher than is justified for safety reasons. Working Group of the Whole The “working group of the whole” coordinates between the working groups of the Aerodromes Panel, and directs their work between full Panel meetings (the next to be held in late 2010). The Visual Aids working group is covering issues such as Runway Guard Lights, Runway Centre line lights (proposal to change them from red at end of runway), LEDs -signature in infra red and use with night vision systems, and a revised naming convention for taxiways. The Rescue and Fire Fighting working group is working on reserve quantities of extinguishing agents, Emergency Planning – three-year cycle with Modular tests as an alternative to the current requirement for a full exercise on a two-year cycle, categorization of aircraft by type of operation, not just present RFF categories (aircraft length etc), and staffing requirement based on a “task resource analysis” Aerodromes Annex 14 to the Convention on International Civil Aviation This edition incorporates all amendments adopted by the Council prior to 28 February 2004 and supersedes, on 25 November 2004, all previous editions of Annex 14, Volume I. For information regarding the applicability of Standards and Recommended Practices, see Chapter 1,1.2 and Foreword. International Civil Aviation Organization International Standards and Recommended Practices Fourth Edition July 2004 V olume I Aerodrome Design and Operations For more information about ACI Safety issues please contact David Gamper at ACI World: dgamper@aci.aero For more general information about ACI World’s activities at ICAO please contact Anne McGinley in our Montreal office: amcginley@aci.aero Click on the links below for the latest ACI updates Bulletin #21 Update Influenza A (H1N1) Bulletin #20 Swine Influenza A (H1N1): Information Bulletin for ACI members Airport preparedness guidelines for outbreaks of communicable disease revised April 2009 Please check these websites for the latest information: World Health Organization (WHO) www.who.int Centers for Disease Control and Prevention (CDC) www.cdc.gov/ swineflu European Centre for Disease Control and Prevention (ECDC) www.ecdc. europa.eu Swine Influenza A (H1N1) up- THREE IMPORTANT POINTS TO NOTE 1. No rationale for travel restrictions The WHO is not recommending travel restrictions related to the outbreak of the Influenza A (H1N1) Virus. In its statement on 1 May 2009: http://www.who.int/csr/ disease/swineflu/guidance/public_health/travel_advice/en/index.html. The WHO advises: “It is considered prudent for people who are ill to delay international travel and for people developing symptoms following international travel to seek medical attention, in line with guidance from national authorities. Individuals are advised to wash hands thoroughly with soap and water on a regular basis and should seek medical attention if they develop any symptoms of influenza-like illness.” Therefore the focus of the international response now is on minimising the impact of the virus through the rapid identification of cases and providing patients with appropriate medical care, rather than on stopping its spread internationally. 2. Checks on arriving passengers at airports are not considered efficient in stopping the spread of the disease In response to enquiries from airports, ACI World has also clarified with the WHO whether the imposition of checks (e.g., the taking of a passenger’s temperature or the use of thermal scanners) on arriving passengers was considered an efficient means of preventing the spread of this virus. ACI World was advised that in the case of influenza, the virus can be transmitted from person to person before the onset of symptoms (including fever). Furthermore scientific research, which has been validated by historical records of previous influenza pandemics, concludes that such measures will have limited or no benefit in stopping the spread of the disease. Accordingly, the imposition of such checks is not considered efficient in preventing the spread of the virus. 3. The raising by the WHO of the influenza pandemic alert level to Phase 5 reflects the geographic spread of the disease, not its severity When the Director General, WHO raised the influenza pandemic alert level to Phase 5, on 29 April 2009, many apparently interpreted this as an increase in the severity of the disease. This is incorrect. It simply reflects the spread of the outbreak geographically. A summary of the different phases is available at: http://www.who. int/csr/disease/avian_influenza/phase/en/index.html Excerpt from Bulletin #21 March 2009 Traffic Statistics www.aci.aero March passenger and freight traffic remains depressed - ACI concerned about impact of Swine Influenza - GENEVA, 30 April 2009 – Traffic data for freight traffic points to December 2008/ January 2009 as its lowest ebb point. Although the results remain very low, the declines have further softened in March. Total freight was down by 18 percent for the month and 20 percent for the first quarter; international traffic fell by 22.5 percent against 24.5 percent for the quarterly results. Recovery from this catastrophic slump is expected to take quite some time, but freight trends are mildly pointing up with better March results compared to Q1 results across all regions. The improvement is lead by the Middle East which has registered positive growth for the first time since November 2008. There are equally signs that the passenger traffic decline has reached the bottom of the downward trend. Data indicates that domestic travel, as well as international traffic in Asia Pacific, could lead the beginnings of an upturn. Further declines in international traffic in the rest of the world are the result of a distortion due to the fact that Easter holidays were in March last year and in April this year. These results and analysis for March and first quarter 2009 do not yet take into account the impact of the outbreak of swine influenza now witnessed in a limited number of nations. At the time of this release, the World Health Organization (WHO) has not issued any travel advisories nor recommended border closings. ACI and its members will continue to monitor this situation closely and comply with any new directives from the WHO and national health authorities. ACI Director of Health, Security and Facilitation, Craig Bradbrook, comments, “While the swine influenza outbreak comes at a difficult time, we remain confident that the industry will pull through this crisis, as it has in the past. Indeed, as the Director General WHO has said, the world is better prepared for an influenza pandemic that at any time in history. ACI, ICAO, IATA and WHO responded to the previous SARS and Avian Flu outbreaks by developing comprehensive contingency procedures for airports and airlines. We are seeing those being implemented in line with the WHO’s global response plan. ACI is in regular communication with WHO and other industry stakeholders and will continue to provide information and assistance to airports.” Total passengers regional trends -20 -15 -10 -5 0 5 10 15 20 25 MAR 2008 APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2009 FEB MAR % CHG AFR ASP EUR LAC MEA NAM World passenger trends -20 -15 -10 -5 0 5 10 MAR 2008 APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2009 FEB MAR % CHG International Domestic Total World freight trends -30 -25 -20 -15 -10 -5 0 5 10 15 MAR 2008 APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 2009 FEB MAR % CHG International Domestic Total TABLE 1: SUMMARY WORLDWIDE TRAFFIC RESULTS, MARCH 2009 (% CHANGE) Mar 2009 over Mar 2008 YTD Mar 2009 Over YTD 2008 Rolling 12 months through Mar 2009 PaxFlash International passenger - 10.7 - 9.7 - 2.4 Domestic passenger - 6.2 - 7.3 - 4.4 Total passenger - 8.3 - 8.4 - 3.6 FreightFlash International freight - 22.5 - 24.4 - 10.2 Domestic freight - 9.9 - 12.6 - 7.5 Total freight - 18.5 - 20.4 - 9.3 March 2009 Paxflash Summary March 2009 Freightflash Summary To subscribe to the FULL reports click on the links below: PASSENGERS 421 428 874 6.6 2 540 689 090 6.0 4 304 056 321 5.5 CARGO 6 366 257 4.6 43 496 683 2.1 76 448 632 2.8 MOVEMENTS 5 976 786 3.2 39 289 348 2.9 67 222 906 2.6 ACI Statistics (stats@aci.aero) JULY 2007 STATS REGIONS MONTH % YOY YTD JULY 2007 Produced by: % YOY YE JULY 2007 % YOY World airport traffic registers strong growth in July Traffic grew in all regions July 2007 results from 850 airports worldwide show robust growth with passenger traffic rising by 7 percent, cargo by 5 percent and movements by 3 percent compared to July 2006. For the first seven months of 2007, passenger traffic was up 6 percent, cargo up 2 percent and movements grew by 3 percent. EVOLUTION OF AIRPORT TRAFFIC WORLDWIDE -4.0 -2.0 0.0 2.0 4.0 6.0 8.0 10.0 12.0 AUG 2006 SEP OCT NOV DEC JAN 2007 FEB MAR APR MAY JUN JUL % CHANGE FROM PREVIOUS YEAR Passengers Cargo Movements A I R P O R T T R A F F I C S T A T I S T I C S AIRPORTS COUNCIL INTERNATIONAL JULY 2007 RUN: 18 OCTOBER 2007 Monthly Worldwide Airport Traffic Statistics Monthly International Passenger and Freight Report APR 2007 PASSENGERS 184 843 827 7.9 1 040 399 309 7.5 1 763 589 237 7.2 FREIGHT 3 947 080 4.1 26 243 553 2.5 46 078 352 3.6 % YOY Produced by: ACI Statistics (stats@aci.aero) International passenger traffic continues strong growth July 2007 results from 571 airports showed international passenger traffic rose by 8 percent and freight traffic by 4 percent compared to July 2006. First seven months of 2007 showed international passenger traffic up by 8 percent and freight traffic by 3 percent. SUMMARY MONTH % YOY YTD JULY 2007 % YOY YE JULY 2007 International freight maintains strong performance International passenger and freight trends 0 2 4 6 8 10 12 14 16 AUG 2006 SEP OCT NOV DEC JAN 2007 FEB MAR APR MAY JUN JUL % Change from previous year Passengers Freight A I R P O R T T R A F F I C S T A T I S T I C S AIRPORTS COUNCIL INTERNATIONAL JULY 2007 International Passengers & Freight Report ACI WORLD AIRPORT TRAFFIC REPORT 2007 1 WORLD AIRPORT TRAFFIC REPORT 2007 July 2008 Published by: ACI World Headquarters | PO Box 16, 1215 Geneva 15 Airport, Switzerland Tel +41 22 717 8585 | Fax +41 22 717 8888 | aci@aci.aero | www.aci.aero The Annual World Airport Traffic Report contains airport traffic statistics for passenger, cargo (freight and mail) and aircraft movements from ACI member reporting airports per calendar year. Data are available from 1991 onwards. Airport rankings for respective years for passenger, cargo and aircraft movements are also included. Individual airport entries give international terminal and domestic breakdowns. EXCEL Annual World Airport Traffic Report data is constantly updated. ACI are unique in that we analyse both domestic and international airport traffic data from our member airports. In 2007 this data represented 96% of aviation movements. 4.8 billion passengers 88.6 million metric tonnes of cargo 76.4 million aircraft movements Passenger and freight traffic data are available on our website giving an overview of the main trends in traffic movement around the world. Paxflash and freightflash summaries represent the initial monthly traffic movement of domestic and international passenger and freight. They represent approximately 60% of total passenger traffic and 70% of total freight traffic worldwide. [These are the preceding months’ data]. Paxflash = Domestic and international passenger traffic summary Freightflash = Domestic and international cargo/freight traffic summary Click on the links below to these data on our website: Discover the wealth of airport traffic data on our website The Worldwide Airport Traffic Statistics and International Passenger and Freight Report are comprehensive analysed data recorded by member airports [available 3 months in arrears]. These full reports are a paid-for service produced by ACI and give comprehensive commentary, charts, and full data from all participating airports. Find the summary data are on our website: Year to date aircraft movements (3 months in arrears) International passenger traffic monthly ranking (3 months in arrears) International freight traffic monthly ranking (3 months in arrears) International passenger and freight summary (3 months in arrears) Worldwide airport traffic report summary (3 months in arrears) Passengers = total passengers enplaned and deplaned (transit passengers counted once). Freight = loaded and unloaded freight and mail in metric tonnes. Movements = landing or take-off of an aircraft. Click on the report below to order the Annual World Airport Traffic Report ACI has released the questionnaire for the ACI Airport Economics Survey 2009 in early May. Last year’s survey covered 77.5% of 2007 global passenger volume, a great result which ACI would like to improve on this year with the help of its members. ACI welcomes the participation from all its members irrespective of their size or location. The data ACI is seeking is essential for its understanding of the economics of the airport industry worldwide on issues like airport charges, capacity, expenditure, employment, efficiency and revenue streams. The more data ACI receives the more consistent and valid will the findings and conclusions be, and the more the data can be broken down. While some minor changes were made to its content, the 2009 survey remains true to its one-page format for simplicity so that it can be quickly compiled from existing financial records. The ACI Airport Economics Survey is one of ACI’s most valuable documents as it delivers data that is essential in defending and substantiating airport interests and positions. Furthermore it permits airports to benchmark and improve their performance against regional and global results. The 2009 survey / questionnaire / cuestionario is once again available in three languages: English http://www.emailbrain.com/eb_members/12262/ftp/ECO_SURVEY_FORM_2009_ EN.xls French/ Français http://www.emailbrain.com/eb_members/12262/ftp/ECO_SURVEY_FORM_2009- 1_FR(0).xls Spanish/ Espagnol http://www.emailbrain.com/eb_members/12262/ftp/ECO_SURVEY_FORM_2009- 1_ES(1).xls Click the language of your preference to open file. ACI would like to thank its members in advance for their contribution and cooperation. As always, ACI will keep individual airport data absolutely confidential. Completed questionnaires need to be returned to Romeo Matutina by email at rmatutina@aci.aero or by fax to +41 22 717 8888 by 31 May 2009. 2009 Airport Economics Survey December 2008 ACI World, PO Box 16, 1215 Geneva - 15 Airport, Switzerland Tel: +41 (0)22 717 85 85 Fax: +41 (0)22 717 88 88 e-mail: aci@aci.aero www.aci.aero ACI AIRPORT ECONOMICS SURVEY 2008 ACI Airport Economics Survey 2008 Click on the image below to be directed to the Publications section of our website ACI welcomes participation from all its members ACI World Press Releases To read our latest press releases, visit the ACI World Newsroom. 22 April 2009 Porto Airport Service Quality Awards ACI WORLD AIRPORT TRAFFIC REPORT 2007 1 SIXTH EDITION | October 2008 Airports Council International, Geneva | PO Box 16, Geneva Airport, 1215, Geneva Switzerland aci@aci.aero | www.aci.aero ACI Policy and Recommended Practices Handbook ACI Policy and Recommended Practices Handbook The sixth edition of the ACI Policy and Recommended Practices Handbook as approved at the World Annual General Assembly in Boston is available to view and download on our website. (Click here or on the image for a link to the PDF). This edition has a new format giving both the ACI Policy alongside Recommended Practices. Industry Symposium Aeroportos e Segurança Aerea (ASA), the Airports and Air Traffic Control Authority of Cape Verde celebrates 25 years since its inauguration this year. As part of the celebrations the airport is hosting an all day Symposium What: “Cape Verde and European Open Skies” Where: Parliament Buildings in Praia, Santiago When: Friday 22 May 2009 Full details of the event may be obtained from Teófilo Figueiredo: Tel: (+238) 241 92 00 email: tfigueiredo@asa.cv. ACI Africa ACI Asia/Pacific ACI Europe ACI Latin America /Caribbean ACI North America To make is easier for you to link through to the ACI regional websites which will tell you about upcoming regional events, conferences and other information, click on the regions below. ACI Regional Offices Upcoming Events and Calendar September November ACI World and ACI Asia Pacific joint Annual Meeting Kuala Lumpur, Malaysia 2 - 4 ACI Europe Airport Exchange Barcelona, Spain 23 - 25 ACI North America 18th Annual Conference and Exhibition Austin, Texas 11 - 14 ACI World Airport Business and Trinity Forum Macau, China 23 - 25 October ACI Europe 19th Annual General Assembly Congress and Exhibition Manchester, UK 15 - 17 June Main ACI Events 2009 ACI Latin America - Caribbean Annual Meeting Salvador de Bahia, Brazil 16 - 19 ACI North America Marketing and Communications Conference and Jumpstart Montreal, Canada 31 - 3 June May ACI North America Human Resources Conference San Francisco, CA, USA 13 - 15 ACI Africa and Routes Marrakech, Morocco 7 - 9 Routes Africa Marrakech, Morocco 7 – 9 June 2009 Routes is the premier event for airlines and airports working together to sustain and develop air service. Routes Africa caters especially for African airlines and airports and enables them to meet and do business for the benefit of the entire air transport industry and travelling public. Building on the achievement of last year’s event, the 4th Routes Africa will be hosted by ONDA in partnership with ACI Africa. The 2009 forum will offer an unrivalled platform for airlines and airports to explore new air service opportunities in the region. Click to download the REGISTRATION FORM Click to download the PROGRAMME SCHEDULE Yiannis Paraschis talks airport city strategies Issue 1 Volume 4 CEO vision Athens’ Yiannis Paraschis Airport proles Guatemala’s new airport city? Special report Governing the aerotropolis Investor spotlight AMB Property Corporation Plus Retail & rail services Magazines Click on the magazines below to read them online Issue 3 Volume 1 www.aci-asiapac.aero In the spotlight: Best practice Airports: Abu Dhabi & Bangalore Special report: Macau's casino vision Plus: Bangkok, e-passports & retail ASIA-PACIFIC Popularly known as The Trinity Forum, the event is the world’s leading airport commercial revenues conference. A joint venture between Airports Council International (ACI) and The Moodie Report, it is being hosted by CAM – Macau International Airport Company Limited. The Trinity Forum seeks to improve dialogue and mutual understanding between airports, concessionaries and brands to the benefit of a critical fourth party, the consumer. Given the current pressures facing the whole travel chain, that spirit of partnership is now more important than ever. Early bird registration 15 June 2009 for 20% discount Click to download the REGISTRATION FORM Click to download the HOTEL BOOKING FORM ACI World 19th Annual General Assembly ACI Asia-Pacific 4th Regional Assembly Conference & Exhibition Kuala Lumpur, 2 – 4 November, 2009 Above the Turbulence - Sustaining Business Excellence The ACI World Annual General Assembly is the biggest global meeting of the ACI World Airport members, attracting up to 1,000 senior decision makers. The event is comprised of a 2 day conference, scheduled around official and regional ACI board meetings and committees. This is the biggest and most influential Airport event of the Calendar, allowing unparalleled access to the global community of ACI Airport decision makers. The 2009 WAGA Event also combines with this year’s ACI Asia Pacific Conference, offering you a unique channel to this exclusive and powerful group. The Asia Pacific region is the fastest growing ACI Airport Membership and covers the emerging powerhouse economies of China, India, the Middle East and beyond. Click to download the PROGRAMME SCHEDULE Click to download the REGISTRATION FORM For programme and sponsorship details please contact ACI’s Andreas Schimm aschimm@aci.aero or The Moodie Report’s Martin Moodie Martin@TheMoodieReport.com Malaysia Airlines is the Official Carrier for the WAGA - Discount air fares available to members Host Global Training Hub Sign up NOW! ICAO/ACI User Charges: Policies and Practices 15 - 19 June, Geneva The ICAO designed workshop includes a review of the main recommendations adopted by the Conference on the Economics of Airports and Air Navigation Services (CEANS), held in Montreal in September 2008, and of the eighth edition of ICAO Policies on Charges for Airports and Air Navigation Services (Doc 9082), which has been updated to reflect the CEANS recommendations and has been published recently. Benefits Emphasising practical skills, participants will learn how to: • Apply user charges • Analyse costs for key airport areas • Establish cost bases • Allocate all costs between airport services and functions • Apply policies to achieve the objectives of the airport • Accurately calculate charges for these services • Calculate rates that achieve the best balance of generating revenue for the airport • Develop a negotiating strategy to achieve airport business objectives; and • Negotiate charges and rates. Who should attend? Designed for financial managers, the course is also of particular interest to those airports that are contemplating, or in the process of revising their charges levels and/or structures. Global Training Hub has successfully kicked off another year of operation. In the first quarter of 2009, GTH has administered training programmes in Europe, Asia Pacific and Latin America. GTH will continue to coordinate its training offer to meet the needs of its members, taking into account the current economic and health issues affecting our industry. One of the highlights of the programme will be the upcoming ICAO/ACI course covering Airport Charges Policies and Practices. This session will be held in Geneva on 15-19 June 2009. ICAO experts have revised the Guidance Materials for this course, renewing its content to ensure relevance with current conditions. Designed for financial managers, the course is also of particular interest to those airports that are contemplating, or in the process of revising their charges levels and/or structures. Open to all members, the course can also be taken as part of the AMPAP programme, as an elective, which counts for IAP certification. For our ACI members in North America, including AMPAP candidates and World Business Partners worldwide, GTH will offer a keystone of our programme. Airline Management for Airport Professionals, a favourite of past participants, will be held in Houston, Texas, 15 - 19 June. This session promises to be a popular one. GTH is committed to providing high level professional training courses for all airport functions and is therefore pleased to announce a two day executive training course on economics, financing, charging and regulation of airports, including EU charges directive with emphasis on its requirements and the demands placed on airport operators. Sign up NOW! Courses Location Système de gestion de la sécurité aéroportuaire (SMS) Airport Environment and Energy Management Economics Airport Human Resources Management GSN MOD II - Airside Safety and Operations Airport Safety Management Systems GSN MOD III - Emergency Planning and Crisis Management Facilitation Wildlife Management and Bird Hazard Control Other Apron Management Safety European Economics and Airport Financing Airport Planning Non-Aeronautical Revenues Facilitation and Quality of Service Passenger with Reduced Mobility ICAO - User Charges / NEW VERSION Administration and Airport Economic Development Planificación Aeroportuaria Airline Management for Airport Professionals Dakar Johannesburg Geneva Geneva Zurich Zurich Zurich Athens Krakow Zurich Geneva Zurich Panama City Panama City Port of Spain Port of Spain Houston Topics Below is a selection of training courses being conducted by the GTH. Non-Aeronautical Revenues Cairo Security Airport Safety Management Systems Cairo Facilitation and Quality of Service Cairo Air Transport System Kuala Lumpur Airport Security Dubrovnic Airport Human Resources Management Geneva Administration and Airport Economic Development Kuala Lumpur Air Transport System Incheon GSN MOD I - Safety Management Systems (SMS) Zurich Non-Aeronautical Revenues Amsterdam Air Transport System Dubrovnic Mercadeo y Relaciones Públicas en los aeropuertos Panama City Airport Security Kingston Customer Service South America (TBC) Airport Finance Barbados Emergencia y Combate al Fuego Lima Air Transport System Atlanta Airport Executive Leadership Programme Jacksonville Air Transport System Houston Environment Airport Safety Management Systems Johannesburg To find out more about the GTH training courses please visit our website www.gth.aero Course content The three-part course, covering the key elements of establishing and implementing user charges at airports, is delivered by experts from the ICAO Economic Policy and Infrastructure Management (EPM) section of the Air Transport Bureau, ICAO Headquarters, Montreal. GTH Training Courses Airport Service Quality (ASQ) Awards Ceremony www.airportservicequality.aero AIRPORT SERVICE QUALITY Airport Service Quality Award winners 2008 Porto, Portugal The ASQ Award Ceremony was held during the Gala Dinner for the 18th ACI Europe Airport Trading Conference, hosted by ANA (Aeroportos de Portugal) in the magnificent Palácio da Bolsa, in Porto, on 21 April, 2009. Angela Gittens, Director General ACI World was joined by António Guilhermino Rodrigues, President of ANA, Olivier Jankovec, Director General ACI Europe, and Doug Newhouse, Editor of The Travel Retail Business, in presenting the awards. The Best Airport Worldwide Award 2008 went to Incheon International Airport, South Korea. It was the 4th year in a row that the airport had taken the top honour. Angela Gittens remarked “We were very pleased to hold the award ceremony in Porto. ACI Europe put on an excellent conference and ANA hosted a superb Gala Dinner. I cannot think of a more fitting occasion to honour our airport award winners.” Mr Vieria (Porto) receives an award for from Olivier Jankovec (ACI Europe) Mr Treanor (Dallas Fort Worth) receives an award from António Rodrigues (ANA) Mr Lee (Incheon International Airport) receives the award for Best Airport Worldwide from Angela Gittens (ACI World) World Business Partners ACI would like to extend a warm welcome to our most recent World Business Partners: Airconomy Aviation Intelligence GmbH & Co. KG provides reliable and up-to-date passenger demand data on all city pairs (true O&Ds) worldwide. We offer highly precise and strategically conclusive quantitative evaluations of hub and network performance and characteristics. We provide strictly quantitative, relevant and reliable support for board room decision-making. airconomy advises airport operators, airlines, and investors on network, alliance and merger strategies. The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. The Company’s products are sold in over 140 countries and territories. The Company was founded in 1946. ACI Aerodrome Bird Hazard Prevention and Wildlife Management Handbook www.wbp.aero Publications Airports Council International produces a range information handbooks, data and statistics for its members and for the wider aviation industry. For more information visit www.aci.aero/publications or contact Caroline Knoepfel at cknoepfel@aci.aero. Common Use IT Handbook GLOBAL TRAFFIC FORECAST 2008-2027 AIRPORTS COUNCIL INTERNATIONAL Global Traffic Forecast 2008 - 2027 Published by ACI World, Geneva Editor: Jenny Waddell, jwaddell@aci.aero, +41 22 717 8589 Membership contacts In an effort to reach all our members and keep you informed of what ACI World is doing for you, please let us know if your email address will/has changed. Contact Howie Baggott in our membership department: hbaggott@aci.aero If you are reading this on our website and you would like to receive World Report by email please contact Jenny Waddell: jwaddell@aci.aero. Change of Address Please note that the ACI Latin America-Caribbean office has moved to Sao Paolo, Brazil. Their new contact details are: Guarulhos International Airport Sao Paolo Brazil Tel: +55 11 2445 3143 info@aci-lac.aero; aci-lac@aci-lac.aero www.aci-lac.aero Please note that the ACI ICAO Bureau in Montreal has moved. Their new contact details are: Suite 4130 Tour de la Bourse 800 Rue du Square Victoria Montreal Quebec H4Z 1G8, Canada Tel: Anne McGinley +1 514 657 4109 Director ICAO Bureau Tel: Xavier Oh +1 514 657 4106 Senior Manager Environment Tel: Paul Van den Eynden +1 514 657 4105 Senior Manager Airport Safety and Operations Fax: +1 514 221 3631 www.aci.aero |
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