为航班取消的乘客重新选择航线——民航英语之三十五

帅哥

Rerouting a Passenger Due to Flight Cancellation>>

A:  I'm afraid，Mr. Wang，that Flight MU27l to Tokyo has been cancelled due to technical trouble．Our reservation section has been trying to contact you，but we were unable to reach you at the number you gave us．>>

P:    I'm sorry I’ve been out of town the last couple of days and just came back．Then what are you going to do with my flight?>>

A:   I can rebook you on the same flight tomorrow．Of course，we’11 put you up free at the airport hotel tonight．>>

P:   Isn’t there any earlier flight? I must arrive in Tokyo for a business talk today．>>

A:   There is the Japan Airlines flight 792 today that leaves at 2：10p．m．and arrives in Tokyo at 6：00 p．m．

P:   Good．I’ll take this flight．

A:    Let me check the seats on the flight．

I can confirm the seat on this flight for you．Could you let me have your ticket, please?I’11 endorse your ticket to Japan Airlines and change the reservation details on your ticket．

…

Here is your ticket．Mr. Wang．We are sorry about the cancellation and hope that we will serve you next time．

 

译文：

为航班取消的乘客重新选择航线

服务台： 王先生，恐怕飞往东京的MU27l次航班已经因为技术问题被取消了。我们预定部门已经尽量与您联系，但是我们无法通过您留下的号码联系到您。

乘客：     很抱歉，最近一段时间我出城了，刚回来。那你们打算怎么处理我的航班？

服务台：  我可以重新为您预定明天相同的航班。当然，今晚我们将在机场宾馆为你提供免费住宿。

乘客：  有没有更早一点的航班？我今天必须抵达东京参加一个商业谈判。

服务台：  日本航空公司的792次航班将在今天下午2点起飞，

         于下午6点抵达东京。

乘客：      好的，我就乘这个航班。

服务台：  让我查查这次航班的座位情况。我可以为您在这个航班上预定座位。请把您的客票给我好吗？我在你客票的背后转签日本航空公司，并更改您客票上的预定信息。这是您的客票。王先生，对于航班取消，我们深表歉意，希望下一次能再为您服务。