Animal Care

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Emirates SkyCargo’s Animal Care solution encompasses proven experience in handling and care for live animals, including pets, exotics and the world’s finest racehorses, as well as complying strictly with IATA Live Animal Regulations (LAR).
All animals, including domestic pets transported are constantly supervised for their safety, comfort and security, right from acceptance to delivery, in an environment designed to ensure their welfare. While animal welfare is our first priority, Emirates SkyCargo also ensures that the often complex requirements of regulatory authorities are met to avoid unnecessary delays at any point and guides the shipper about documentation, container requirements and other IATA Regulations.
The same detailed attention and IATA credentials that apply for the transportation of live animals equally extend to the transportation of horses. Emirates SkyCargo provides specialised horse stalls, simplified loading and offloading operations using a unit-load device, and independently controlled air-conditioned zones to ensure horses are accommodated in maximum comfort and security. A team of expert veterinarians and equine specialists are on hand throughout the flight and grooms are also permitted to accompany horses.
With a fleet of state-of-the-art freighter aircraft and the dedication of our expert personnel, the wellbeing of both domestic and wild animals is assured.

Emirates SkyCargo are experts in the carriage of many kinds of animals. Regular travellers with us include falcons, dogs, cats and tropical fish. Also, we are increasingly carrying more unusual species like lions, deer, kangaroos, bears, tigers, hippos, etc.
No matter what the animal, Emirates SkyCargo offers Special Animal Care arrangements designed to meet every need. This includes our Animal Care facilities and special arrangements at our operational hub in Dubai which hosts a team of handling staff, specially trained in professional animal care as well as requirements of the IATA Live Animal Regulations to ensure the safe journey of every animal to its destination.
IATA Live Animals Regulations
Whether it is a domestic pet, a thoroughbred racehorse or an animal* transported for zoological, agricultural or trade purposes, we can guide you (if necessary) on how to conform with the IATA Live Animals Regulations, the worldwide industry standard for transporting fauna by air. The current edition is available in print and CD Rom versions. Please contact your local Emirates SkyCargo agent for more information or visit www.skycargo.com
CITES - Convention of International Trade in Endangered Species’ 
All animals included in CITES, which require that their transportation and trade is controlled, must be presented along with the CITES certificate. For more information, you can contact your local cargo office or visit www.cites.org
*Subject to applicable regulations For all animal shipments accepted on Emirates, you must make a reservation in advance by contacting your nearest Emirates SkyCargo office. For more information on easy booking procedures, please visit www.skycargo.com We will advise you when your pet should be delivered to the airport - usually between two and four hours before departure, although this can vary from country to country.

A strong high quality container, correctly chosen for the animal type, nature and size, which conforms to IATA Live Animals Regulations must be used, ensuring the animal(s) is safe, secure and comfortable. Emirates SkyCargo will be pleased to assist you in choosing the right containers. For dogs, cats and certain other animals (refer IATA LAR), we also have a range of high-quality kennels manufactured from sturdy injection-moulded plastic, when required. Additionally, those shipping animals from Dubai can visit our official handlers, the Dubai Kennels and Cattery. For more information, visit www.dkc.ae
Containers must be correctly labelled with the standard IATA Live Animals Label, the name and address of the owner, a 24-hour contact phone number and the consignee’s name and address. If you are carrying a pet, the pet’s name must be shown on the container. Any relevant information with regard to animal care
(e.g. watering), must be supplied and attached to the container. Moreover, any medication that is being given must be declared to the Emirates acceptance staff during reservation and acceptance, and if found acceptable, be recorded with the name of the drug, time and route of administration, and have relevant documents attached. For pets, please ensure that all vaccinations are up to date and provide vaccination and other health certificates.

Emirates SkyCargo does not recommend tranquilising or sedating of animals. For smooth and fast delivery at destination, we will ensure that there is someone to meet your sensitive shipment at the airport of destination. We will request that the consignor provides the consignee’s confirmation to accept the shipment in advance.
For more important and useful information on live animal carriage on Emirates (Emirates Live Animal Trransportation Policy), please view the EK Operator Variations page in the IATA book -EK01 to EK13 or visit http://www.skycargo.com/ourservices/animalCare/ animalcare.asp#1

Emirates SkyCargo provides a range of pet containers (IATA LAR Container Requirement 1) in various sizes. Animals must be able to stand in a natural position, turn around easily, and lie down comfortably. Kennels
are available in six sizes:
 Height
53.3 cm (21 inches)
68.5 cm (27 inches)
81.2 cm (32 inches)
91.4 cm (36 inches)
101.6 cm (40 inches)
121.9 cm (48 inches)           Width
40.6 cm (16 inches)
50.8 cm (20 inches)
55.8 cm (22 inches)
60.9 cm (24 inches)
68.5 cm (27 inches)
81.2 cm (32 inches)  Length
38.1 cm (15 inches)
48.2 cm (19 inches)
58.4 cm (23 inches)
66.0 cm (26 inches)
76.2 cm (30 inches)
88.9 cm (35 inches)
Given sufficient notice, Emirates SkyCargo can provide these pet kennels conforming to IATA regulations. They can be ordered from any Emirates SkyCargo office - but order must be placed at least two weeks before your pet’s travel.
We recommend purchasing the container several days before travel. By placing familiar bedding, toys or titbits inside, your pet will become accustomed to it.
For further information please visit: http://www.iata.org/whatwedo/cargo/live_animals/ pets.htm

To ensure the safest transport for your animal(s), in addition to the basic booking information such as:
. 
Number of animals to be transported

. 
Number of stalls required (for horses)

. 
Origin/Destination

. 
Date of travel

. 
Consignee and Consignor details

We also require the following information:
. 
Animal common and Scientific Name

. 
Individual age, weight and gender

. 
Details of any prior transportation just prior to

delivery to Emirates
. 
24-hour emergency number

. 
For dogs and cats, breed name (for mixed breeds

details of the mixed breeds, if known) Preparation of document requirements:
. 
All necessary freight papers

. 
Customs documents

. 
Health papers and certifications

. 
All necessary export licenses and the import permit

Note: Only original documentation must be provided,
to accompany the shipment. Photocopies must be
retained by the Shippers.

Equipment details:
For equipment accompanying the animals, the
following must be adhered to:

.  Equipment to be booked in accordance with
country requirements (under the same AWB as the animal or separate)
.  We require an approximate weight of the
equipment, in order to block space Be it a thoroughbred horse between races, a much loved pony or a family horse, from the moment you entrust your horse(s) to us until we deliver it back to you, the wellbeing of your horse is our top priority.
In accordance with IATA’s Live Animals regulations, all our equine passengers are loaded into specially designed horse stalls that are fully enclosed, self-contained units, approved and developed in consultation with veterinary experts.
To maximise the safety of your horses, separate ramps at the front and rear of the stall are used for loading and unloading, with the animals always facing the front of the aircraft during the flight. Non-slip floors and interiors without rough or sharp edges are also standard features. The stalls can be adapted to carry up to three horses, depending on their size, age, condition and the owner’s requirements.
Horses travel on board our state-of-the-art freighter aircraft with several independently air-conditioned zones, allowing us to regulate the temperature, pressure and ventilation to suit the individual needs of the horses. In addition, the long haul capabilities of our 747 freighter aircraft prevents unnecessary stops.

Our dedicated cargo professionals across the globe put the welfare of each animal first, carefully monitoring its condition and watching closely for any erratic behaviour. We also have the additional backing of a team of external veterinarians and equine specialists who are on call at all times to ensure horses are as comfortable in the air as they are on the ground.

 

. 2009 Emirates. All rights reserved. December 2009 / 5000

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