Flight Attendant Manual 757/200

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A Copyright © 1999 The Boeing Company All Rights Reserved Document Number D6-82226-200TBC1 January 2, 2004 757 - 200 Flight Attendant Manual The Boeing Company 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. P.2 D6-82226-200TBC1 January 2, 2004 Preface Copyright Information Boeing claims copyright in each page of this document only to the extent that the page contains copyrightable subject matter. Boeing also claims copyright in this document as a compilation and/or collective work. The right to reproduce, distribute, display, and make derivative works from this document, or any portion thereof, requires a license from Boeing. For more information, contact The Boeing Company, P.O. Box 3707, Seattle, Washington 98124. Boeing 707, 717, 727, 737, 747, 757, 767, 777, DC-8, DC-9, DC-10, MD-10, MD-11, MD-80, MD-90, BBJ, Boeing Business Jet, the Boeing logo symbol, and the red-white-and-blue Boeing livery are all trademarks owned by The Boeing Company; and no trademark license (either expressed or implied) is granted in connection with this document or otherwise. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 P.3 757 Flight Attendant Manual A Preface Foreword The material in this publication provides introductory information about the Boeing 757 airplane. The information is operationally oriented and is intended to be used as a reference manual for flight attendants. It must be understood that the material is general in nature and is not intended, in any way, to replace official engineering drawings, documents, and handbooks for the 757 airplane. It is suggested that appropriate sections of the Operations Manual and Airplane Flight Manual be consulted to supplement the material contained in this publication. There are no plans for a future revision of this manual. Warnings, Cautions and Notes The following levels of written advisories are used throughout this manual: WARNING: An operating procedure, technique, etc., which may result in personal injury or loss of life if not carefully followed. CAUTION: An operating procedure, technique, etc., which may result in damage to equipment if not carefully followed. An operating procedure, etc., considered essential to emphasize. Information contained in notes may also be safety related. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. P.4 D6-82226-200TBC1 January 2, 2004 Preface Intentionally Blank 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 TOC.1 Table of Contents TOC Copyright Information .........................................................................P.2 Foreword..............................................................................................P.3 Warnings, Cautions and Notes.............................................................P.3 Airplane Description ...........................................................................1..1 Principal Dimensions...........................................................................1.3 Auxiliary Power Unit (APU) ...............................................................1.4 Electrical Power...................................................................................1.4 Air Conditioning and Pressurization....................................................1.4 Passenger Cabin...................................................................................1.4 Flight Deck Security Door ...........................................................1.4 Cabin Doors .................................................................................1.7 Galleys .........................................................................................1.8 Lavatories.....................................................................................1.8 Closets and Partitions...................................................................1.8 Overhead Stowage Bins ...............................................................1.8 Passenger and Attendant Seating .................................................1.8 Passenger Seating ...................................................................1.8 Flight Attendant Seating .........................................................1.8 Flight Attendant Stations ........................................................1.9 Passenger and Attendant Seating Layout...................................1.10 Passenger Service Units.............................................................1.11 Emergency Oxygen....................................................................1.11 Control Panels.......................................................................................2.1 General.................................................................................................2.1 Forward Attendant Panel .....................................................................2.2 Door 2 Attendant Panel........................................................................2.4 Lighting .................................................................................................3.1 General.................................................................................................3.1 Cabin Lighting .....................................................................................3.1 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. TOC.2 D6-82226-200TBC1 January 2, 2004 Table of Contents Ceiling and Sidewall Lights ........................................................ 3.1 Entry and Threshhold Lights ....................................................... 3.1 Reading Lights............................................................................. 3.2 Lavatory Lights............................................................................ 3.2 Work Lights ................................................................................. 3.2 Galley Lights ............................................................................... 3.2 Closet Lights................................................................................ 3.2 Emergency Lighting ............................................................................ 3.3 Emergency Lights - Interior ........................................................ 3.3 Emergency Lights - Exterior ....................................................... 3.3 Flashlights.................................................................................... 3.4 Communications................................................................................... 4.1 General ................................................................................................ 4.1 Cabin/Service Interphone System ....................................................... 4.2 Passenger Address System .................................................................. 4.2 Crew Call System................................................................................ 4.3 Cockpit to Attendant Calls .......................................................... 4.3 Attendant to Cockpit Calls .......................................................... 4.3 All Station ALERT Calls............................................................. 4.3 Passenger Call System ........................................................................ 4.4 Lavatory Call System ......................................................................... 4.4 Passenger Signs ................................................................................... 4.5 Entertainment Systems ........................................................................ 4.5 Passenger Control Unit................................................................ 4.6 Lavatories ............................................................................................. 5.1 Overview ............................................................................................. 5.1 Lavatory Locations.............................................................................. 5.2 Lavatory Layout (typical).................................................................... 5.3 Lavatory Description........................................................................... 5.3 Lavatory Water System ...................................................................... 5.4 Potable Water............................................................................... 5.4 Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 TOC.3 757 Flight Attendant Manual A Table of Contents Water Quantity Indicator..............................................................5.4 Water Shutoff .......................................................................................5.5 Water Shutoff Valve .....................................................................5.5 Lavatory Waste System........................................................................5.6 Fire Protection System.........................................................................5.6 Lavatory Smoke Detector ............................................................5.6 Lavatory Fire Extinguishing System ...................................................5.7 Lavatory Temperature Indicator...................................................5.7 Lavatory Non-Normals ........................................................................5.9 Lavatory Sink Water Faucet Fails to Shut Off .............................5.9 Inoperative Toilets........................................................................5.9 Toilet Flooding.............................................................................5.9 Toilet Flush System Blockages ....................................................5.9 Toilet Flush Valve Fails to Reset..................................................5.9 Bi-Fold Door Removal Procedure .............................................5.10 Single Panel Door Removal.......................................................5.10 Galleys ..................................................................................................6..1 Overview..............................................................................................6.1 Galley Locations ..................................................................................6.2 Galley Description ...............................................................................6.3 Galley Electrical Power .......................................................................6.3 Galley Water System............................................................................6.3 Water Shut-Off Valve...................................................................6.3 Galley Waste System ...........................................................................6.4 Galley Non-Normals............................................................................6.5 Galley Sink Drain Blockages.......................................................6.5 Galley Water Fails to Shut Off.....................................................6.5 Galley Emergency Power Off Switch ..........................................6.5 Doors, Slides and Emergency Exits ....................................................7.1 General.................................................................................................7.1 Passenger Entry/Service Doors and Slides ..........................................7.2 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. TOC.4 D6-82226-200TBC1 January 2, 2004 Table of Contents Passenger Doors (1, 2 and 4 L/R)................................................ 7.3 Arming the Escape Slide/Raft ..................................................... 7.4 Disarming the Escape Slide/Raft................................................. 7.4 Opening the Entry/Service Door ................................................. 7.4 Closing the Entry/Service Door................................................... 7.4 Emergency Operation of Entry/Service Door and Escape Slide Deployment ......................................................................................... 7.5 Automatic Operation of Entry/Service Door............................... 7.5 Manual Inflation of Escape Slide ................................................ 7.5 Detach Escape Slide from Door Sill............................................ 7.5 Escape Slide/Raft Deployed ........................................................ 7.6 Emergency Exit Doors ........................................................................ 7.7 Evacuation Slide/Rafts ........................................................................ 7.8 Flight Deck Door................................................................................. 7.9 Flight Deck Number 2 Windows......................................................... 7.9 Flight Deck Number 2 Window Evacuation ............................. 7.10 Emergency Equipment ........................................................................ 8.1 Overview ............................................................................................. 8.1 Emergency Equipment Symbols ......................................................... 8.2 Emergency Equipment Location ......................................................... 8.3 Oxygen Systems .................................................................................. 8.4 Passenger and Flight Attendant Oxygen ..................................... 8.4 Portable Oxygen .......................................................................... 8.5 Preflight ....................................................................................... 8.5 Normal Operation........................................................................ 8.5 Protective Breathing Equipment (Smoke Hoods) ............................... 8.6 Fire Extinguishers................................................................................ 8.7 Water Fire Extinguishers ............................................................. 8.7 Water Fire Extinguisher Use .................................................. 8.8 Preflight.................................................................................. 8.8 Normal Operation................................................................... 8.8 Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 TOC.5 757 Flight Attendant Manual A Table of Contents Halon Fire Extinguishers .............................................................8.9 Halon Fire Extinguisher Use.................................................8.10 Preflight ................................................................................8.10 Normal Operation .................................................................8.10 Emergency Evacuation Signal System ..............................................8.11 Miscellaneous Emergency Equipment...............................................8.11 Non-Normal Situation Guidelines..................................................9.10.1 Land Evacuation..............................................................................9.10.1 Overview.........................................................................................9.10.1 Emergency Evacuation Guidelines .................................................9.10.2 Initiate Evacuation ..................................................................9.10.2 If Exit Is Usable ......................................................................9.10.2 If Exit Not Usable ...................................................................9.10.4 Flight Attendants Not Assigned To An Exit ...........................9.10.6 Ditching ............................................................................................9.20.1 General............................................................................................9.20.1 Ditching Guidelines ........................................................................9.20.2 Initiate Evacuation ..................................................................9.20.2 Use Of Forward Doors - Imediate Action Checklist...............9.20.2 Use Of Emergency Exit Doors................................................9.20.3 Life Rafts ......................................................................................9.20.10 Cabin Fire Fighting & Smoke Removal ........................................9.30.1 General............................................................................................9.30.1 Fire Prevention................................................................................9.30.1 General Cabin Fire Fighting ...........................................................9.30.1 Specific Cabin Fire Fighting ..........................................................9.30.3 Lavatory Fire...........................................................................9.30.3 Coat Closet Fire ......................................................................9.30.3 Closets with Curtains.........................................................9.30.3 Closets with Doors.............................................................9.30.3 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. TOC.6 D6-82226-200TBC1 January 2, 2004 Table of Contents Galley Fire .............................................................................. 9.30.4 Smoke Removal ............................................................................. 9.30.4 Miscellaneous................................................................................. 10.10.1 Portable Electronic Devices ......................................................... 10.10.1 Approved Electronic Devices............................................... 10.10.1 Non-Approved Electronic Devices....................................... 10.10.2 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 1.1 Airplane Description Chapter 1 General This chapter provides a general description of the airplane. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 1.2 D6-82226-200TBC1 January 2, 2004 Airplane Description Model: Boeing 757-200 Engines: Rolls Royce RB211-535E4 series rated at 40,100 lbs of thrust per engine Takeoff Weight: 250,000 lbs. (113,400 kgs) Range: 3000 nautical miles Speed: 435 knots (.82 Mach) Maximum Operating Altitude: 42,000 feet Passenger Seating Capacity: 180 Total Crew: 1 Captain 1 First Officer up to 8 Flight Attendants Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 1.3 757 Flight Attendant Manual A Airplane Description Principle Dimensions 24'0" (7.3m) 44'6" (13.6m) 155'3" (47.24m) 49'11" (15.2m) (47.0m) 154'-1" 124'10" (38.0m) 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 1.4 D6-82226-200TBC1 January 2, 2004 Airplane Description Auxiliary Power Unit (APU) An APU is mounted in the tail of the airplane. The APU is a gas turbine engine capable of operating both in the air and on the ground. On the ground, the APU provides electrical power and bleed air necessary to operate the airplane systems if external ground services are not available. In flight, the APU serves as a backup source for normally engine powered electrical and bleed air systems. Electrical Power The airplane electrical power system supplies 115 volt AC and 28 volt DC power to the airplane on the ground. Power can also be supplied by the APU or, on the ground, by external power carts. The system is designed so that in case of the loss of one or more generators, electrical power to one or more galleys will be removed automatically. Air Conditioning and Pressurization Normally, the bleed air used for air conditioning and pressurization is supplied by the engines. The APU can also be used to supply bleed air. Temperature is controlled separately for the flight deck and for the passenger cabin. Temperature can be set manually to suit the needs of the passengers or cabin crew. The cabin pressure is controlled automatically to provide a programmed cabin altitude. Passenger Cabin Flight Deck Security Door The flight deck security door meets requirements for resistance to ballistic penetration and intruder entrance. The door opens into the passenger cabin. There is a step between the flight deck and the cabin. When closed, the door locks when electrical power is available and unlocks when electrical power is removed. A viewing lens in the door allows observation of the passenger cabin. The door can be manually opened from the flight deck by turning the door handle. The door incorporates a deadbolt with a key lock. Locking the deadbolt on the flight deck side prevents the key from unlocking the door on the passenger cabin side Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 1.5 757 Flight Attendant Manual A Airplane Description The flight deck access system consists of an emergency access panel, chime module, three position lock control selector, two indicator lights, and a power cutoff switch. The emergency access panel includes a six button keypad for entering the numeric access code along with red, amber, and green lights. The red light illuminates to indicate the door is locked. When the correct emergency access code is entered, the amber light illuminates. The green light illuminates to indicate the door is unlocked. Two indicator lights and a three position lock control selector are located on the overhead panel. Illumination of the amber LOCK FAIL light indicates the door lock has failed. The emergency access code is used to gain access to the flight deck in case of pilot incapacitation. A flight deck chime and illumination of the amber AUTO UNLK light indicates the correct emergency access code has been entered and the door is programmed to unlock after a time delay. Selecting the DENY position on the door lock control selector denies entry and prevents further keypad entry for several minutes. To allow entry, the selector is turned to the UNLKD position which unlocks the door while held in that position. If the emergency access code is entered and the pilot takes no action, the door unlocks after expiration of the time delay. Before the door unlocks, the chime sounds continuously and the AUTO UNLK light flashes. By pressing "1" then "ENT" keys on the emergency access panel, the flight deck chime will sound (if programmed). The door incorporates two pressure sensors that unlock the decompression panels in the event of flight deck depressurization. These panels open to equalize pressure in the event of cabin depressurization at a pre-determined value. The decompression panels have manual release pins. Pulling the pins frees the panels allowing egress in the event the door is jammed. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 1.6 D6-82226-200TBC1 January 2, 2004 Airplane Description Flight Deck Security Door 1 Deadbolt 2 Release Pins Pull pins inward - manually separates decompression panel from a jammed door to allow panel opening and egress. 3 Decompression Panel Automatically opens during cabin depressurization and provides emergency egress path. AFT 2 1 3 Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 1.7 757 Flight Attendant Manual A Airplane Description Flight Deck Emergency Access Panel 1 Keypad Push - enters 3 to 8 digit numeric access code. Entry of correct emergency access code sounds flight deck chime. 2 Access Lights Illuminated (red) - door locked. Illuminated (amber) - correct emergency access code entered. Illuminated (green) - door unlocked. Cabin Doors The passenger cabin is served by three entry doors, numbered 1L, 2L and 4L, located on the left side of the airplane. Service doors, numbered 1R, 2R and 4R, are located on the right side of the airplane. Overwing emergency exits, are located on each side of the airplane. The 757-300 has emergency exit doors, numbered 3L and 3Rand overwing exits (wing doors) located on each side of the airplane. 1 2 5 3 4 ENT 1 2 PASSENGER SIDE DOOR POST 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 1.8 D6-82226-200TBC1 January 2, 2004 Airplane Description Galleys The galleys have provisions for storing and preparing food and beverages. Removable containers, which insert and latch into the galley walls, are used for replenishment of supplies, food, beverages, and waste storage. The galleys are equipped with electrical power and water services. Lavatories Each lavatory contains a toilet, wash basin, mirror, and all the necessary vanity items and disposal units. Some lavatories have baby care and/or handicap provisions. Ventilation is provided for each lavatory and air exhausts through overboard vents. The lavatories contain two oxygen masks which deploy automatically during cabin depressurization. Overhead Stowage Bins Overhead stowage bins running the length of the cabin accommodate blankets, pillows, and most carry-on items. Emergency equipment may also be stored in the bins. The maximum weight capacities are placarded on each bin. Additional stowage compartments for emergency equipment and other crew-related equipment are at or near the attendant stations. Compartments may be either floor or ceiling mounted. Closets and Partitions Closets include coat rods, emergency equipment stowage and space for Flight Attendant stowage. Partitions, lavatories and galleys are used to separate seating classes. Some partitions have literature pockets and/or bassinet fittings installed on them. Passenger and Attendant Seating Passenger Seating Accommodations are provided for each passenger class. Each seat has provisions for entertainment selections, reading light control and attendant call. Flight Attendant Seating The flight attendant seats are pull down for use and automatically return to the stowed position when unoccupied. A combination seat belt/shoulder harness and a padded head rest are installed in the seat. The harness functions as an inertia restraint device and retracts into a stowed position when not in use. The seats have an adjustable shoulder harness with a single-point release from a single buckle. The buckle has a release plate that must be moved through 90 degrees for release to occur. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 1.9 757 Flight Attendant Manual A Airplane Description WARNING: Under turbulent air conditions or conditions where rapid airplane movement is expected, failure to firmly connect and properly adjust the flight attendant seat belt and shoulder harness (where available) may result in personal injury. Flight Attendant Stations The flight attendant stations include an attendant control panel, work lights, handset, and seats. Cabin control panels are located throughout the cabin. Designated emergency equipment and a service unit containing oxygen masks for each attendant are located at each flight attendant station. For details, refer to Chapter 8, Emergency Equipment. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 1.10 D6-82226-200TBC1 January 2, 2004 Airplane Description Passenger and Attendant Seating Layout A = Attendant Seat AA AA A A AA Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 1.11 757 Flight Attendant Manual A Airplane Description Passenger Service Units The passenger service units (PSU’s) are located immediately below the overhead stowage bins. Each unit has a reading light, an attendant call light/switch, and a FASTEN SEAT BELT and NO SMOKING indicator, and a seat locator sign. Emergency Oxygen Passenger oxygen masks are located in overhead modular compartments. One oxygen mask is available for each passenger seat. One extra oxygen mask is located at each PSU. Two oxygen masks are available in each lavatory. The system activates automatically if cabin altitude exceeds 14,000 feet. If a group of masks fail to drop, the mask compartment can be released manually. Masks drop from stowage and a continuous flow of oxygen is initiated when a mask is pulled. Pulling on one mask causes oxygen flow to all masks in that unit. The system can be manually activated by the flight crew at any altitude by pushing the passenger oxygen switch located on the flight deck. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 1.12 D6-82226-200TBC1 January 2, 2004 Airplane Description Intentionally Blank 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 2.1 Control Panels Chapter 2 General This chapter provides a general description of the various control panels located throughout the passenger cabin. Control panels and communications handsets are located at attendant stations. See sections on Communications, Lighting and Emergency Equipment for further information. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 2.2 D6-82226-200TBC1 January 2, 2004 Control Panels Forward Attendant Panel lights at full intensity HI - illuminates overhead fluorescent 2 1 3 2 1 night lights lights only incandescent low level HI - illuminates fluorescent lights in the forward cabin at full intensity at reduced intensity fluorescent lights cabin Dim Position - illuminates (rotary - 4 position) 2 (rotary - 3 position) WINDOW LIGHT SWITCH - FWD/AFT CEILING LIGHT SWITCH - FWD/AFT 1 ENTRY CEILING WINDOW FWD FWD AFT WINDOW CEILING AFT ___________________________ DOOR 1 LEFT ATTENDANT PANEL Night Position - illuminates 3 fluorescent lights at reduced Dim Position - illuminates overhead above Door 1 left OFF - extinguishes entry lights intensity (rotary - 3 position) lights at full intensity HI - illuminates fluorescent at reduced intensity. fluorescent sidewall lights Dim Position - illuminates OFF - extinguishes ceiling OFF - extinguishes sidewall lights / / FWD - Fwd 1 3 of cabin / / FWD - Fwd 1 3 of cabin Aft - Aft 2 3 of cabin Aft - Aft 2 3 of cabin ENTRY LIGHT SWITCH Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 2.3 757 Flight Attendant Manual A Control Panels Forward Attendant Panel (continued) EMERGENCY LIGHTS SERVICE GROUND red when activated. Emergency Lights Switch. Illuminates emergency lights. Bypass cockpit Illuminates all interior and exterior (alternate action, guarded) EMERGENCY LIGHT SWITCH (momentary) GROUND SERVICE BUS SWITCH 7 ground handling operations. Illum- power for airplane servicing and busses. Ground Service Bus provides without energizing main airplane Connects bus to external power or APU inates amber when activated. Left attendant station. Illuminates Controls spot light above Door 1 (alternate action) WORK LIGHT SWITCH 5 white when activated. in ceiling above Door 1 Left. Illuminates white when activated. Controls spot light mounted (alternate action) THRESHOLD LIGHT SWITCH 7 6 4 5 WORK THRESHOLD ___________________________ DOOR 1 LEFT ATTENDANT PANEL 6 4 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 2.4 D6-82226-200TBC1 January 2, 2004 Control Panels Door 2L and Door 4L Attendant Panels DOOR 2 RIGHT ATTENDANT'S PANEL Controls spot light mounted in THRESHOLD LIGHT SWITCH Illuminates white when activated. ceiling above door threshold area. (alternate action) white when activated attendant station. Illuminates Controls spot light above (alternate action) WORK LIGHT SWITCH THRESHOLD WORK THRESHOLD DOOR 4 LEFT ATTENDANT'S PANEL ENTRY/THRESHOLD LIGHT SWITCH Illuminates white when activated. ceiling above door threshold area. Controls two spot lights mounted in (alternate action) 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 3.1 Lighting Chapter 3 General This chapter provides a description of cabin lighting, and interior and exterior emergency lighting. Cabin Lighting Passenger cabin lighting is provided by white incandescent and fluorescent lights. General cabin illumination is accomplished with ceiling, sidewall wash, and night lights. These are supplemented by reading, closet, attendant work, galley, and lavatory lights. The controls for cabin lighting are located on the forward and aft attendant control panels. Ceiling and Sidewall Lights The business class ceiling and sidewall lights are controlled at the forward attendant’s panel. Control for economy class ceiling and sidewall lighting is at the aft attendant’s panel. Light intensity is controlled by a switch located on the appropriate attendant panel. Light intensity may be selected as desired between LO and HIGH. Entry and Threshold Lighting The forward and aft entry door and threshold areas can be controlled using the entry lights switch located on the respective attendants panel. Threshold lights at each entry and service door are on when the door is open and extinguish automatically when the door is closed. An indirect ceiling threshold light above the flight deck door, controlled by the cabin lights switch on the forward attendant’s panel, extinguishes when the flight deck door is opened. This prevents bright cabin light from entering the cockpit at night. However, care should be taken as the step into the cockpit is not illuminated. Reading Lights Passenger seat reading lights are normally individually controlled at the passenger seats. However, a switch on the forward attendant’s panel can be used to turn all the reading lights either on or off. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 3.2 D6-82226-200TBC1 January 2, 2004 Lighting Lavatory Lights Lavatory interiors are illuminated by one incandescent ceiling light and one or more fluorescent mirror lights. The incandescent light is on anytime airplane electrical power is on. The mirror light also comes on when the lavatory door is locked. The mirror lights are also on, regardless of door position, when the airplane is on the ground and external or APU electrical power is available. Work Lights Each flight attendant station is provided with a work light. The lights are controlled by switches on the flight attendant panel located at each station. Galley Lights Each galley is provided with a work light. The lights are controlled individually by switches at the respective stations. Closet Lights A light is provided in some coat closets for use when normal cabin lighting provides insufficient illumination. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 3.3 757 Flight Attendant Manual A Lighting Emergency Lighting The emergency lighting system provides direction to exit locations and illuminates the egress paths inside and outside the airplane. Emergency Lights - Interior Interior emergency lights consist of luminescent exit signs, emergency area lights, door, aisle and escape path lighting. Exit signs and emergency area lights indicate all passenger cabin exit routes. Battery powered exit lights are located at each cabin exit. All passenger cabin emergency area lights are fixed. A single portable exit light is located in the cockpit. The exit light functions as a flashlight and operates automatically when the emergency light system is activated. There are seat-mounted escape-path lights installed. The lights are mounted at intervals in the aisles and cross-aisles. A lighted exit indicator is located near the floor by each door and emergency exit. When illuminated, escape path lighting provides visual guidance for emergency evacuation if all sources of lighting more than four feet above the aisle floor are obscured by smoke. Emergency Lights - Exterior Exterior emergency lighting is provided at the entry and service doors as well as the overwing flap area. The system is normally controlled by a switch on the pilot’s overhead panel and is armed prior to flight. When the system is armed, all interior and exterior emergency lighting comes on automatically if the airplane electrical power is lost or is turned off. However, the pilots may turn the lights on at any time using the control switch. A switch on the forward attendant’s panel may be used to bypass the cockpit control and turn the lights on at any time, regardless of the position of the cockpit switch. If a door or overwing exit is opened while the escape slides are armed and the emergency lighting system is armed, all the exterior emergency lights come on automatically. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 3.4 D6-82226-200TBC1 January 2, 2004 Lighting Flashlights Flashlights are stowed near each flight attendant seat. These high intensity flashlights illuminate automatically when they are removed from the stowage brackets. A battery indicator light flashes every three to four seconds to indicate adequate power. The light can be extinguished only by placing the flashlight back into the stowage bracket. The batteries cannot be recharged. FLASHLIGHT IN BRACKET REMOVAL FROM BRACKET VIEWPORT CONDITION LIGHT SEAL ________ _________ _____ ____ USE ONLY EMERGENCY 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 4.1 Communications Chapter 4 General This chapter provides a description of the airplane communications systems used by the flight attendants. These systems include: • Cabin/service interphone system • Passenger address system • Crew and passenger call system • Lavatory call system • Passenger signs 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 4.2 D6-82226-200TBC1 January 2, 2004 Communications Cabin / Service Interphone System The cabin interphone system is a party type talk/listen network that has stations in the cockpit, each flight attendants handset, and various internal and external service jacks. Removing a handset from stowage automatically connects it to the cabin/service interphone system. The call switches on the handsets may be used to call flight attendants at other stations or to call the cockpit. It is not necessary to use the PUSH TO TALK switch when making an interphone call. Simply hold the handset microphone to your lips and talk. To terminate a call, push RESET or stow the handset. The cabin interphone system can be used to make these calls: • flight deck-to-attendant • attendant-to-flight deck • attendant-to-attendant • passenger address announcements. There are four handsets in the cabin: • at the forward attendant stations and galley complex. • at the aft attendant stations and galley complex. • at the mid cabin (door 2L, 3R) attendant stations Passenger Address System Passenger address announcements may be made from any of the cabin handset stations as well as from the cockpit. Speakers are located in every other Passenger Service Unit, above the attendants stations, and in each lavatory. Passengers also receive announcements through the entertainment system headsets. When a handset is removed from stowage, it is connected to the cabin/service interphone system. Pushing the PA call switch connects the handset to the passenger address system. The PUSH TO TALK switch must be used for all PA announcements. Announcements by a flight attendant have priority over the passenger entertainment system. An announcement from the cockpit has priority over both the flight attendant’s handset and the passenger entertainment system. The handset may be reconnected to the interphone system by pushing the RESET switch or stowing the handset. A P.A. IN USE light illuminates in the cockpit when any P.A. system is being used. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 4.3 757 Flight Attendant Manual A Communications Crew Call System Communications between flight attendants’ stations and/or between the passenger cabin and the cockpit may be established by using the Crew Call System. The system consists of call switches in each handset used to select the area where communications is desired, pink call lights at each attendants’s station, and attention gaining chimes. The cockpit crew can also us the system to call maintenance personnel to the exterior communications panels. Cockpit to Attendant Calls A call from the cockpit: • illuminates pink lights in the call panel(s) at the station called. • sounds a HI/LO chime at the attendant station called. The pink lights are extinguished when the handset is lifted from stowage. Attendant to Cockpit Calls Pushing the PILOT call switch sounds a chime in the cockpit and illuminates a call light on the pilot’s overhead panel Attendant to Attendant Calls The three switches on the handset marked FWD, MID and AFT are used for this purpose. Pushing a swich illuminates pink call lights and sounds a HI/LO chime in the attendant area selected. The call is inhibited if the handset at the station called is not stowed. The pink call lights are extinguished when the handset at the called station is lifted from stowage, by pushing the RESET switch on the caller’s handset, or when the caller’s handset is returned to stowage. All Station ALERT Calls Pushing the red ALERT switch in any handset sounds a HI/LO chime three times over the passenger address loudspeaker system and causes the pink call lights at all attendant’s stations, except for the station making the ALERT, to flash continuously. The cockpit crew is alerted by a light and a chime. The alert can also originate from the cockpit. The flashing pink lights are extinguished at each station separately when the handset at the station is lifted from stowage. The lights can also be extinguished by pushing RESET or stowing the handset that was used to make the alert call. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 4.4 D6-82226-200TBC1 January 2, 2004 Communications Passenger Call system A call from the passenger seating area is made by activating the call switch located in each passenger seat arm rest. Activating the call switch: • illuminates a small white light in the PSU above the seat row • illuminates a blue master call light(s) on the same side of the cabin in which the call is initiated • sounds a single high-tone chime at the attendant station(s) called Calls from the business class section illuminate master call lights at the forward attendant stations. Calls from the tourist class section illuminate master call lights at the mid and aft cabin stations. The white passenger call light extinguishes when the activated call switch is reset at the arm rest. The blue master call lights extinguish when all activated passenger call switches are reset. All lights can be reset by the Master Call Reset switches located on the forward attendant panel. System power is controlled by the Passenger Service System Power switch on the forward attendant panel. Lavatory Call System A call originating in the lavatory: • illuminates the amber master call lights at the attendant station(s) called • illuminates the amber switch light located on the outside wall near the door of the originating lavatory • sounds a single high-tone chime at the attendant station(s) called Calls from the forward lavatory, illuminate master call lights at the forward attendant stations. Calls from the mid-cabin lavatories illuminate the master call lights located at the mid-cabin attendant stations respectively. Calls from the aft lavatories illuminate the master call lights located at the aft left and right attendant stations respectively. The system is reset and lights extinguished by pushing the origination lavatory switch light. The amber master call lights extinguish when all lavatory switch lights activated are reset. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 4.5 757 Flight Attendant Manual A Communications Passenger Signs Signs indicating No Smoking and/or Fasten Seat Belt conditions are located in the PSUs and other locations which insure visibility to all passengers. A Return to Seat indicator is in each lavatory and is visible only when the sign is on. The signs are controlled in the cockpit either manually or automatically. If the Captain selects automatic control, all signs will be on when the landing gear is down. On takeoff, the No Smoking, Fasten Seat Belts, and Return to Seat signs go out when the landing gear and wing flaps are retracted. During the landing sequence, the Fasten Seat Belt and Return to Seat signs come on when the flaps are lowered or the landing gear is down; the No smoking sign comes on when the landing gear is down. All signs, except the Return to Seat signs, come on automatically if the cabin altitude should exceed 10,000 feet or if the passenger cabin oxygen system is deployed. A single low-tone chime sounds over the passenger address loudspeaker system each time the signs come on or go out. Entertainment systems Each passenger seat contains a passenger control unit. Two systems are included within the control unit, the Passenger Service System (PSS), and the passenger entertainment system (PES). The PSS functions are reading light control and attendant call. The PES functions are multi-channel selection of stereo or monaural music and video system audio. An entertainment tape reproducer contains tape cassettes which provide several channels of monaural or stereo music programs. FASTEN SEAT BELT AND NO SMOKING SIGNS RETURN TO SEAT SIGN RETURN TO SEAT 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 4.6 D6-82226-200TBC1 January 2, 2004 Communications Each passenger may plug a headset into the passenger control unit (PCU) and select and adjust the audio for comfortable listening. Announcements from the pilot or attendant automatically interrupt the program selected. When the announcement is complete, the program resumes at approximately the same place. Main system power switches for both PSS and PES are located on the forward attendants panel. Passenger Control Unit CALL SWITCHES ATTENDANT CONTROLS VOLUME SELECTORS CHANNEL INDICATOR CHANNEL SWITCH READING LIGHT (PNEUMATIC) HEADPHONE JACK (ELECTRICAL) HEADPHONE JACK LOCATED IN SEAT ARMREST TYPICAL PASSENGER CONTROL UNIT VOLUME LIGHT CREW 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 5.1 Lavatories Chapter 5 Overview This chapter provides a description of the lavatories, locations, water and waste systems, lavatory smoke detection and lavatory fire extinguishing. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 5.2 D6-82226-200TBC1 January 2, 2004 Lavatories Lavatory Locations LAV LAV LAV LAV H D = Handicap features = Diaper table D H D H H D H Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 5.3 757 Flight Attendant Manual A Lavatories Lavatory Layout (typical) Lavatory Description All lavatories are similar in design and size. Each lavatory contains a toilet, wash basin, mirror, necessary vanity items, and disposal units. In addition, there is an attendant call switch, a loudspeaker for passenger address, a RETURN TO SEAT sign, a smoke detector/alarm, a waste compartment fire extinguishing system, a lockable door, and an overhead compartment containing two oxygen masks. Closing and latching the lavatory door causes the mirror light and a LAVATORY OCCUPIED sign to illuminate. Flush Button Towel Disposal Water Shutoff Manual Toilet 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 5.4 D6-82226-200TBC1 January 2, 2004 Lavatories Lavatory Water System Potable Water The potable water system has a water tank located aft of the bulk cargo compartment. The system supplies fresh water to the galley units and lavatory wash basins. A quantity gauge is located on the forward galley sidewall. Each galley and lavatory has a shutoff valve which allows any one unit, or combination of units, to be isolated while the rest of the units remain operating. The lavatory sink shutoff valves are located behind an access panel below the sink. Galley water shutoff valves are located in clearly marked compartments at the galleys. Hot and cold water is available in the lavatories. The water heater is below the lavatory sink and maintains a temperature of approximately 125 degrees F (52 degrees C). An amber light on the top of the heater is on when the heater is operating. The heater can be turned off at any time with a switch adjacent to the amber light. Water Quantity Indicator QUANTITY POTABLE WATER Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 5.5 757 Flight Attendant Manual A Lavatories Water Shutoff Each lavatory has a Water Shutoff Valve Handle which turns off water supplied to the water heater, lavatory sink, and toilet. This handle is located below the water heater. Access is through a removable panel next to the waste compartment door. Water Shutoff Valve ON, OFF SWITCH WATER HEATER ON, OFF LIGHT SHUTOFF VALVE SUPPLY LINE DRAIN LINE RESET SWITCH (UNDER COVER) (2 PLACES) TOILET SHROUD LATCH TOILET BASE FLUSH SWITCH MANUAL WATER SHUTOFF VALVE (TYPICAL) ELECTRONIC FLUSH CONTROL TOILET BOWL (SHROUD REMOVED) DISCHARGE VALVE MANUAL SHUTOFF HANDLE NOTE: DISCHARGE VALVE MANUAL SHUTOFF HANDLE CAN BE REMOVING SHROUD. OPERATED WITHOUT DISCHARGE VALVE (REF) 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 5.6 D6-82226-200TBC1 January 2, 2004 Lavatories Lavatory Waste System Waste water from the lavatory sinks is drained overboard through drain masts. The flush cycle of the toilets uses a fresh water rinse from the potable water system. A flush cycle is initiated by a handle at the top of the toilet unit and lasts approximately fifteen seconds. Pulling the Flush Valve Manual Shutoff Handle located under the front of the toilet shroud shuts off the rinse water to the toilet and deactivates the flush mechanism. Each lavatory has an independent toilet waste system. Toilet waste is stored in a toilet tank in each lavatory. During ground servicing the toilet tanks are drained, rinsed, and a chemical precharge is added. The tanks are vented to the lavatory vent system. Each toilet waste tank has a motor-pump filter unit that pumps filtered flushing fluid into the toilet bowl. Activating the toilet flush handle powers the pump for ten seconds. Fire Protection Systems Lavatory Smoke Detector A smoke detector is mounted in each lavatory. When activated, it provides an audible signal and locator light at the forward or aft attendants station. Once the smoke clears, the red Alarm Indicator Light extinguishes, the horn stops, and the smoke detector is sensitive to smoke again. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 5.7 757 Flight Attendant Manual A Lavatories Smoke Detector Lavatory Fire Extinguishing System An automatic Fire extinguishing system is located beneath the sink area in each lavatory. A fire extinguisher discharges a halon vapor through either one or both of the heat-activated nozzles. Both nozzles discharge toward the waste disposal container. The color of the nozzle tips changes to an aluminum color if the extinguisher has been discharged. Temperature Indicator A temperature indicator is located inside the access door below each sink, behind and above the waste container. Grey dots on the indicator will turn black when exposed to high temperatures. If any dot has turned black, or a nozzle tip has changed color, the extinguisher has discharged. An inspection for fire damage should be made, the extinguisher replaced, and the temperature-indicator placard replaced before the next flight. HORN (RED) ALARM INDICATOR SWITCH SELF TEST SWITCH INTERRUPT (GREEN) POWER INDICATOR 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 5.8 D6-82226-200TBC1 January 2, 2004 Lavatories Temperature Indicator CHECK THE FOUR GREY DOTS ON TEMPERATURE INDICATOR LOCATED ABOVE WASTE CONTAINER IF ANY GREY DOT HAS TURNED BLACK CHECK FOR FIRE DAMAGE REPLACE FIRE EXTINGUISHER REPLACE TEMPERATURE INDICATOR TEMPERATURE INDICATOR 250 230 200 180 TEMPERATURE INDICATOR Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 5.9 757 Flight Attendant Manual A Lavatories Lavatory Non-Normals Lavatory Sink Water Faucet Fails to Shut Off If the sink water faucet buttons do not shut off the running water, the water system for the sink must be shut off. Turn the WATER SUPPLY selector VALVE, located in the cabinet under the sink to the TOILET or SHUT OFF position. Inoperative Toilets If one of the toilets does not flush check the status of the waste tank for that respective lavatory. If the waste tank if full, placard all lavatories connected to the full waste tank as inoperative. If the waste tank is not full, the affected lavatory should be placarded inoperative. Toilet Flooding If a toilet floods due to the water rinse valve sticking open after flushing, immediately flush the toilet to evacuate excess water from the toilet bowl. If the water is still flowing, shut off the water for that toilet. Turn the water supply selector valve to the FAUCET or SHUT OFF position. Toilet Flush System Blockages Blockages can occur if large objects are flushed down the toilet. Items which commonly cause blockages are diapers, hand towels, cups, and large quantities of toilet paper. Toilet Flush Valve Fails to Reset A loud continuous air noise or sucking noise coming from the toilet is caused by the flush valve sticking in the open position. Close the toilet lid and pull the manual shutoff handle located at the base of the toilet out. This closes the flush valve and stops the noise. Placard the lavatory as inoperative. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 5.10 D6-82226-200TBC1 January 2, 2004 Lavatories Bi-fold Door Removal Procedure If the lavatory door becomes blocked from the inside use the following procedure to remove the door and gain access to the lavatory compartment. • Unlock the door • Disengage the upper and lower hinge pins • If there is nothing blocking the inside of the door; fold the door inward, then remove the door from the lavatory. • If there is an obstruction inside the lavatory that prevents the door from being folded inward; push the door into the lavatory and slide the door around the obstruction. Bi-Fold Door Removal Single Panel Door Removal Single panel doors have piano type hinges but may be forced open by turning the door knob and exerting sufficient force (outwards) to separate the latch-plate from its receptacle. ____________ BI-FOLD DOOR REMOVED THE DOOR CAN BE ARE DISENGAGED WHEN BOTH PINS ENGAGED DISENGAGED DISENGAGED (2) VACANT HANDLE LOCATION LATCH SIGN PULL ENGAGED OCCUPIED/ 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 6.1 Galleys Chapter 6 Overview This chapter provides a description of the galleys, locations, and associated water and waste systems. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 6.2 D6-82226-200TBC1 January 2, 2004 Galleys Galley Locations Forward Galley Complex Aft Galley Complex Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 6.3 757 Flight Attendant Manual A Galleys Galley Description Individual galley modules may contain ovens, waste containers, coffee makers, refrigeration units, storage/servicing carts, sinks and stowage space to aid in food preparation and dispensing. Removable inserts permit rapid replenishment of supplies and disposal of waste. Galleys are equipped with electrical power and water systems. Lighting controls are located on the galley electric panel. A galley vent system keeps the air fresh. Service carts are restrained for taxi, takeoff and landing in their respective stowage areas located at various galleys. The number of food carts shall not exceed the number of inflight cart restraints available. Galley Electrical Power Power for the galleys is available only if the galley power switch on the flight deck is in the ON position. In flight, with the loss of one or more generators, galley electrical power is automatically shut off. A Galley Emergency Power Off Switch is located in each galley. The switch is covered with a red guard. With the red guard closed, the switch is in the NORMAL (on) position. Galley Water System Galley water is supplied from the potable water tanks. The tanks are normally pressurized from the airplane bleed air system. When bleed air pressure is not available, alternate pressurization is automatically provided by an electrically driven air compressor. Water is not available while the tanks are being serviced. Each galley which has running water is equipped with a WATER SHUT-OFF VALVE. Positioning the WATER SHUT-OFF VALVE to OFF turns off water to that galley. Water Shut-off Valve OFF ON 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 6.4 D6-82226-200TBC1 January 2, 2004 Galleys Galley Waste System Galley sink waste water is drained overboard through drain masts. To prevent sink drain blockages: • do not remove the sink drain strainer • do not put solid waste in the sink drain (coffee grounds, tea bags, etc.) • utilize waste containers to dispose of solid materials • do not mix liquids which can curdle • dilute liquids with an equal amount of water to flush the system Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 6.5 757 Flight Attendant Manual A Galleys Galley Non-Normals Galley Sink Drain Blockages If a sink drain is blocked, or drainage is slow, do not pour additional fluids into the sink. Dispose of fluids in another galley sink. Galley Water Fails to Shut Off If the water cannot be turned off in any of the galley fixtures, such as the sink water faucet, coffee maker, water boiler, and so on, the water system for that galley must be shut off. Position the galley WATER SHUT-OFF VALVE to OFF. Galley Emergency Power Off Switch A galley EMERGENCY POWER OFF SWITCH is located in each galley. The switch is guarded. With the guard closed, the switch is in the NORM (on) position. If there is a non-normal condition, lift the guard and position the switch to OFF. This removes all electrical power to the galley. Galley electrical power should immediately be shut off for malfunctions such as fire, smoke, electrical arcing, etc. After placing the galley EMERGENCY POWER OFF SWITCH to the OFF position, notify the flight deck. Galley Emergency Power Off Switch OFF NORM 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 6.6 D6-82226-200TBC1 January 2, 2004 Galleys Intentionally Blank 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 7.1 Doors, Slides and Emergency Exits Chapter 7 General This chapter describes the entry/service doors, emergency exit doors and evacuation slides. It includes a description of door preflight, normal and non-normal operation. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 7.2 D6-82226-200TBC1 January 2, 2004 Doors, Slides and Emergency Exits Passenger Entry/Service Doors and Slides There are a total of six entry/service doors, three on each side of the fuselage (doors 1L, 1R, 2L, 2R, 4L, 4R). All doors are inward/outward opening plug-type and can be opened or closed manually from inside or outside the airplane. All doors rotate forward on two hinges and are held in the open position by a gust lock that drops into a detent on the upper hinge arm. Lifting the gust lock releases the hinge arm detent. An evacuation slide is contained in a bustle on the lower face of the door. A wide-angle lens is mounted in the door for viewing outside the airplane. If any of the doors are not closed and latched and locked, an appropriate message will appear on the flight deck door annunciator panel. A single lane pneumatic slide is located on the lower face of each entry/service door. When armed, an escape slide will inflate automatically when the door is opened from inside the airplane. At the same time, a pneumatic assist system will power the door to the full open position. A latch on the upper hinge holds the door open. Escape slide inflation bottle pressure can be checked through a viewer in the slide bustle. Moving the arming lever to the ARMED position mechanically locks the slide girt bar to the floor. A SLIDE light above the door comes on when girt bar carrier lockdown occurs. Also, a mechanical SLIDE ENGAGED sign extends above the door handle to guard against inadvertent slide deployment. With the slide armed, rotating the door handle to the OPEN position unlocks the door, and activates the pneumatic power assist system. As the door rotates open, the slide deploys. Automatic inflation occurs after the slide falls approximately 48 inches. When the slide is rigid it is ready for use. The slide foot area will be illuminated by self-contained battery powered lights, which illuminate as it inflates. If activated, the emergency exit light system will illuminate the slide area. The slide itself will be illuminated by the exterior emergency lights. In the event automatic inflation fails, a manual inflation handle at the top of the slide may be pulled to attempt inflation. The slide is disarmed automatically when the door is opened from outside the airplane. If the slide fails to inflate, it can be used as an apron slide. Direct the first four passengers to climb down the slide suing it as a rope. For normal operations, the slide must be disarmed before opening the door. Moving the arming lever to DISARM causes the slide girt bar to detach from the floor, the SLIDE light to extinguish and the mechanical SLIDE ENGAGED sign to retract. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 7.3 757 Flight Attendant Manual A Doors, Slides and Emergency Exits Passenger Doors (1, 2 and 4L/R) DISARMED - Escape slide/raft is disarmed DISARMED ARMED DISARMED ARMED DISARMED placard - IN VIEW ARMED - Escape slide/raft is armed EVACUATION SLIDE EVACUATION SLIDE ARMING LEVER ON - Escape slide girt bar engaged (amber) GIRT BAR ENGAGEMENT INDICATOR LIGHT SLIDE band range factory when indicator is in green - Escape slide bottle pressure satis- WIDE ANGLE VIEWER SLIDE/RAFT ENGAGED WARNING PLACARD SLIDE/RAFT PRESSURE VIEWER IN VIEW - slide/raft is armed and will deploy if inside door handle is moved to OPEN SURVIVAL KIT ATTACHMENT RING SURVIVAL KIT SLIDE/RAFT BUSTLE doors, right hand doors opposite. Illustration typical for left hand NOTE: (in ditching position) DISARMED 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 7.4 D6-82226-200TBC1 January 2, 2004 Doors, Slides and Emergency Exits Arming the Escape Slide/Raft Arming Lever - ARMED • Position arming lever to the ARMED position and observe: • SLIDE ENGAGED sign is extended • SLIDE light is illuminated • Positioning the arming lever to ARMED attaches the slide girt bar to the floor retainers and arms the powered door opening system. Disarming the Escape Slide/Raft Arming lever - DISARMED • Position arming lever to the DISARMED position and observe: • SLIDE ENGAGED sign is retracted • SLIDE light is extinguished • Pulling the exterior handle from the stowed position automatically disarms the slide (positions the arming lever to DISARMED). • Positioning the arming lever to DISARMED disengages the slide girt bar from the floor retainers and disarms the powered door opening system. Opening the Entry/Service Door Door Handle - ROTATE TO THE OPEN POSITION • Rotate handle to move door to the cocked position. • To gain access to exterior door handle, PUSH the red handle release latch and pull the handle from its stowed position. Door - OPEN • Use assist handle to help rotate door from the cocked position to the fully open position, push until gust lock engages. Closing the Entry/Service Door Gust Lock - LIFT • Lift gust lock lever and latch in the up position Door - CLOSE • Use assist handle to help rotate door through the opening to the cocked position. Door Handle - ROTATE TO THE LOCKED POSITION • Rotate handle to seat and lock door Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 7.5 757 Flight Attendant Manual A Doors, Slides and Emergency Exits Emergency Operation of Entry/Service Door and Escape Slide Deployment Automatic Operation of Entry/ Service Door • Escape route condition - EVALUATE • Observe cabin interior and airplane exterior conditions to determine usable escape exits. • Escape Slide - ARMED • Verify: (1) Arming lever is in the ARMED position; and (2) SLIDE ENGAGED sign is extended. • Entry/Service Door - OPEN • Rotate door handle to the OPEN position. The door will automatically power to the full open position deploying the slide. Note: Do not use the door mounted assist handle for emergency operation. Rotate door handle to the open position then release handle and stand clear. Manual Inflation of Escape Slide • Manual inflation handle - PULL • Pull handle marked “PULL”. The handle is located on the right side close to the girt bar attachment fitting. Detach Escape Slide from Door Sill • Slide detachment handle flap - OPEN • Pull flap open to expose handle. Flap is held in place by “Velcro” type tape. • Slide detachment handle - PULL • Pulling the slide detachment HANDLE completely free of the slide causes the top of the slide to separate from the girt bar. • The slide will remain attached to the airplane by a lanyard. If necessary, the lanyard can be cut with the knife provided. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 7.6 D6-82226-200TBC1 January 2, 2004 Doors, Slides and Emergency Exits Escape Slide/Raft Deployed RAFT ESCAPE SLIDE/ LANYARD ON EACH SIDE HAND-HOLDS STRAP REBOARDING FRAME DOOR FITTING ATTACHMENT FLOOR GIRT BAR MANUAL INFLATION HANDLE GIRT BAR LIFT FLAP - PULL HANDLE USE ONLY FOR DITCHING Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 7.7 757 Flight Attendant Manual A Doors, Slides and Emergency Exits Emergency Exit Doors An emergency door is located aft of the wing on each side of the airplane. The emergency door is only used as an emergency exit. A slide bustle in the lower face of the door contains an evacuation slide. A window in the door allows observation outside of the airplane. The emergency door is a plug–type door and is hinged on the bottom. Pulling the door operating handle up lifts the door inward and upward and opens a pressure relief door. The door can then be pushed out through the door frame and the slide automatically deploys and inflates. A manual inflation handle can be pulled if the slide has not automatically inflated. The emergency door slide is automatically disarmed when the door is opened from the outside. The emergency door evacuation slides are not configured as rafts, however they may be used as auxiliary flotation devices. SLIDE BUSTLE WARNING DOOR HANDLE PULL - opens door and deploys slide WIDE ANGLE VIEWER in green band range satisfactory when indicator is SLIDE PRESSURE VIEWER - slide bottle pressure SLIDE IS ALWAYS ARMED. DO NOT OPEN DOOR EXCEPT IN AN EMERGENCY. NOTE: Illustration shows right door, left door opposite. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 7.8 D6-82226-200TBC1 January 2, 2004 Doors, Slides and Emergency Exits Evacuation Slide/Rafts SINGLE LANE SLIDE/RAFTS AT DOORS 1,2 AND 4 DUAL LANE OFF WING RAMP/SLIDES AT OVERWING EXITS SINGLE LANE SLIDE AT DOOR 3 Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 7.9 757 Flight Attendant Manual A Doors, Slides and Emergency Exits Flight Deck Door The flight deck door is located just aft of the step-down into the cockpit. It is hinged on the left and opens into the cockpit. An electrical lock on the door is controlled by a switch in the cockpit. The door can be opened at any time from the cockpit. However, a key is necessary to open the door from the passenger cabin side. When unlocked, the door can be opened by pushing it forward into the cockpit. The door unlocks automatically with loss of electrical power. A breakaway feature allows the door to be pushed into the cockpit in case the bottom of the door is jammed by structural deformation or debris. The door latch will also break away in either direction with a force of 130 to 200 pounds. Flight Deck Number 2 Windows The flight deck number two windows can be used for emergency evacuation. Two escape ropes are located in the cockpit and are stowed in a compartment above each pilot seat. From the compartments, the ropes follow a covered recessed channel on the overhead panel then attach to the forward windshield center post structure. Prior to dropping the rope out of the window, ensure the rope is attached by pulling down to remove the trim panel covering the channel. The ropes may be used for egress if passenger exits are inaccessible or unusable. If the flight deck number two window must be used for emergency evacuation: • push the lock release on the side window lever lock and pull rearward to unlock the window. • open the window by rotating the hand crank on the sidewall until fully open • open the access panel and remove the escape rope • pull sharply on the escape rope to ensure that it is securely attached • toss the escape rope out the window • holding onto the escape rope, lower yourself to the ground. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 7.10 D6-82226-200TBC1 January 2, 2004 Doors, Slides and Emergency Exits Flight Deck Number 2 Window Evacuation CAUTION: Check that the escape rope is anchored to the airplane structure before _______ dropping it out the window. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 8.1 Emergency Equipment Chapter 8 Overview This chapter describes the emergency equipment located throughout the airplane, including: • Emergency equipment locations • Oxygen systems • Fire extinguishers • Protective breathing equipment • Miscellaneous emergency equipment. Study the emergency equipment on the following pages. At your first opportunity on the airplane, determine the exact location of each piece of emergency equipment. Understand how to remove the equipment from stowage and familiarize yourself with all manufacturers’ instructions placarded on the equipment. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 8.2 D6-82226-200TBC1 January 2, 2004 Emergency Equipment Emergency Equipment Symbols KIT FLARE NOTE: Some symbols do not apply FIRST AID KIT RESUSCITATOR MEDICAL KIT EMERGENCY FLASHLIGHT HANDCUFFS BATON MEGAPHONE CRASH AXE SMOKE GOGGLES PROTECTIVE GLOVES LIFE VEST ELT LIFE RAFT ROPE EXIT PATH WITH SLIDE/RAFT EXIT PATH WITH ESCAPE SLIDE AND WITH ESCAPE EXIT PATH SLIDE ROPE EXIT PATH WITH ESCAPE PRY BAR EXTINGUISHER H A L HALON DRY CHEMICAL EXTINGUISHER D C WATER EXTINGUISHER H 2 O WITH MASK OXYGEN BOTTLE PORTABLE S SLIDE/RAFT SURVIVAL KIT K PORTABLE OXYGEN BOTTLE O 2 2 O C CO 2 EXTINGUISHER EMERGENCY EXIT PATH O 2 SMOKE HOOD EQUIPMENT PORTABLE BREATHING (PBE) O 2 to all configurations. A = ATTENDANT STATION GAL = GALLEY LAV = LAVATORY P = PURSER STATION CLO = CLOSET = OVERHEAD STORAGE C O 2 Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 8.3 757 Flight Attendant Manual A Emergency Equipment Emergency Equipment Location AT EACH ATTENDANT STATION H A L H 2 O O 2 O 2 UNDER EACH PASSENGER SEAT H A L O 2 H 2 O O 2 O 2 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 8.4 D6-82226-200TBC1 January 2, 2004 Emergency Equipment Oxygen Systems Two independent oxygen systems are installed on the airplane: • one for the passengers and flight attendants • one for the flight deck. Passenger and Flight Attendant Oxygen The oxygen system is supplied by individual chemical generators. The oxygen masks and chemical oxygen generators are located above the seats in the passenger service units (PSUs). Oxygen flows from a PSU generator when any mask hanging from that PSU is pulled. The masks automatically drop from the PSUs if cabin altitude exceeds approximately 14,000 feet. The masks can be manually deployed from the flight deck. If the masks fail to drop from a PSU, the cover of the oxygen compartment can be opened manually by releasing the door latch. Note: The latch can be opened by inserting a key, credit card or other small flat object through a slot in the face of the PSU. WARNING: Do not attempt to re-stow the masks. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 8.5 757 Flight Attendant Manual A Emergency Equipment Portable Oxygen There are portable oxygen bottles stowed in various locations in the passenger cabin. The bottles are fitted with disposable masks and are used for first aid purposes or as walk-around units. Preflight • Check ON - OFF valve is OFF • Pressure is in the FULL range • Mask is attached to the bottle Normal Operation To use the portable oxygen bottle: • Use safety strap. • Use extreme care while transporting portable oxygen bottle. • Remove mask from plastic bag. • Open dust cover, insert and attach fitting. • Rotate ON-OFF valve fully counterclockwise. • Place mask over nose and mouth. 2000 FULL 1500 1000 500 0 PRESSURE Oxygen Mask HI Outlet 4 Liters per minute ON-OFF Valve Safety strap LO Outlet 2 Liters per minute 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 8.6 D6-82226-200TBC1 January 2, 2004 Emergency Equipment Protective Breathing Equipment (Smoke Hoods) Smoke hoods are installed in the passenger cabin. The smoke hoods provide an oxygen supply and smoke protection, and are to be used when fighting a fire. The smoke hood is placed over the head and, when activated, provides approximately 15 minutes of oxygen. Detailed operating instructions are placarded on the container. Starter Lanyard 15 Minute Oxygen Generator Full face mask Speaking diaphragm Tension strap Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 8.7 757 Flight Attendant Manual A Emergency Equipment Fire Extinguishers Water and Halon fire extinguishers are located throughout the passenger cabin and flight deck. Water Fire Extinguishers Water fire extinguishers contain a solution of water mixed with antifreeze. Water fire extinguishers are to be used on fabric or paper fires only. They are not to be used on electrical or grease fires. To use the water fire extinguisher, remove it from stowage and rotate the handle fully clockwise. Aim the nozzle at the base of the fire and press the trigger. CAUTION: Antifreeze compound has been added to the water which makes it unfit for drinking. Do not use on electrical or grease type fires. Water Fire Extinguisher Use Preflight Check that safety wire and seal on the handle are intact. Turn to puncture cartridge Triggers Discharge Nozzle 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 8.8 D6-82226-200TBC1 January 2, 2004 Emergency Equipment Normal Operation To use the water fire extinguisher: • turn handle clockwise as far as possible (charges bottle with CO2) • hold bottle upright • direct at base of flame • press trigger to discharge To recharge in-flight • unscrew top (the CO2 bleeds off) • refill with water • unscrew handle • replace CO2 cylinder • reinstall handle; the extinguisher is now ready to use Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 8.9 757 Flight Attendant Manual A Emergency Equipment Halon Fire Extinguishers Halon fire extinguishers contain a liquefied gas agent under pressure. The extinguisher pressure indicator shows three pressure ranges: • acceptable • recharge • overcharged. A safety pin with a pull ring prevents accidental trigger movement. When released, the liquefied gas agent vaporizes and extinguishes the fire. The extinguisher is effective on all types of fires, but is used primarily on electrical, fuel, and grease fires. WARNING: If a fire extinguisher is to be discharged in the flight deck area, all flight crew members must wear oxygen masks and use 100% oxygen with emergency selected. CAUTION: For electrical fires, remove the power source as soon as possible. Avoid discharging directly on persons due to possibility of suffocating effects. Do not discharge too close to fire as the discharge stream may scatter the fire. As with any fire, keep away from the fuel source. Avoid breathing vapors, fumes and heated smoke as much as possible. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 8.10 D6-82226-200TBC1 January 2, 2004 Emergency Equipment Halon Fire Extinguisher Use Preflight Check • Check pressure gauge in green band. • Check ring pin in place with seal intact. Normal Operation To use the Halon fire extinguisher: • Pull ring pin from lever and handle. • Hold extinguisher upright with hand under handle and thumb on top of lever. • Direct the nozzle towards the base of the fire source from a distance of 6 to 10 feet. • Squeeze the lever downward with thumb and spray at the base of flame in quick side-to-side motion to suppress the fire. Note: The extinguisher stream will shoot over a 10 foot distance. Discharge nozzle Lever Ring pin Pressure gage Handle Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 8.11 757 Flight Attendant Manual A Emergency Equipment Emergency Evacuation Signal System The emergency evacuation signal system alerts the flight attendants to evacuate the passenger cabin. An emergency evacuation signal command switch is located on the flight deck and at each flight attendant station. The flight attendant station EVAC command switch is guarded to prevent inadvertent operation. Actuation of the switch, with the flight deck switch in the OFF position, activates a flashing amber light and a pulsating audio signal at all emergency evacuation panels. The emergency evacuation signal can only be reset/turned off from the station that originated the signal. Miscellaneous Emergency Equipment Additional equipment is stowed at strategic locations throughout the airplane. This includes: • a crash axe • megaphones • flashlights • first aid kits 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 8.12 D6-82226-200TBC1 January 2, 2004 Emergency Equipment Intentionally Blank 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.10.1 Non-Normal Situation Guidelines Chapter 9 Land Evacuation Section 10 Overview This section provides flight attendants with recommended guidelines for emergency land evacuation. Your primary responsibility during an evacuation is to direct passenger evacuation at all exits. The goal is to ensure passengers and crew exit the airplane safely in a minimum amount of time. Under abnormal conditions, the airplane might settle in an unusual attitude after landing. The flight crew must be aware of outside conditions affecting an orderly evacuation. The flight crew will notify the flight attendants of these conditions. Use positive commands in a strong and forceful voice when directing the evacuation, such as: • “EVACUATE” • “RELEASE YOUR SEAT BELTS” • “GET OUT OF YOUR SEATS” • “COME THIS WAY.” After slide deployment, verify the slide is safe for use. Position yourself in the dedicated assist space for that exit. Do not block the exit. Make physical and/or verbal contact as soon as possible with the passengers approaching the exit. Again, strong, loud, positive commands must be used, such as: • “GO” • “JUMP” • “MOVE.” If the exit will not open, or a hazard exists, making the exit unsafe for use, take a position to prevent passengers from exiting. Hold passengers in the immediate area until the nearest usable exit can be determined. Redirect the passengers to the nearest usable exit. Forcefully inform the passengers that the exit will not be used and why. For example: “DOOR JAMMED” or “NO SLIDE.” Flight attendants must monitor the progress of the evacuation and the condition of the slide at their assigned station. Should conditions change such that the safety at an exit is in doubt, discontinue evacuation at that exit and redirect the passengers to alternate doors. In the following guideline, “adjacent exit” is defined as the exit forward or aft of the “assigned exit.” “adjacent exit” is not used to refer to the exit across from the assigned exit. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.10.2 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Land Evacuation Emergency Evacuation Guideline Communicate with the flight deck. If time permits, use the PA to: • brief the passengers (exits, brace positions, and other information, as required) • assign helpers • order the removal of high heels and other restrictive articles Maintain brace position until the airplane comes to a complete stop. Initiate Evacuation: • ensure the airplane has stopped and engines are shutdown • upon the captain’s command, activate the emergency evacuation signal (as installed) • move to assigned stations • assess safety of inside and outside conditions If Exit Is Usable: • open the exit • pull the manual inflation handle (if required) • command passengers to stand back until the slide is fully deployed Be assertive (forceful) in your commands. Research has proven assertive action by cabin crew can accelerate passenger emergency evacuation rates. It is extremely important that assertive actions be strongly emphasized in any flight attendant training program. • assume a protective position in the dedicated assist space All exits have a dedicated assist space forward or aft of the exit. Maintain your position in the assist space, keeping the exit path clear to prevent interfering with passenger evacuation. When the assist space is against a vertical surface (such as a partition, lavatory, or galley) keeping your heels and upper back pressed against that surface helps to ensure that you stay clear of the exit path. • Your primary duty is to maintain constant flow (dual or single lane as applicable) of passengers out the exit. • Continually assess conditions inside the aircraft and on the slide to ensure passenger flow is maintained. Passengers who sit and delay at the top of the slide rather than jumping will slow the evacuation. Commanding the passenger behind such a “sitter” to push that person out onto the slide can prevent significant delays in an evacuation. • Take appropriate action to assist hesitant passengers Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.10.3 757 Flight Attendant Manual A Non-Normal Situation Guidelines Land Evacuation Take action to speed up hesitant passengers. Use sharp verbal commands. For hesitant passengers within your reach, push at waist level to move them out through the exit. Do not push at knee or shoulder level. • If there are no more passengers approaching your exit and the exit across from you (passenger flow has ceased) take appropriate actions to: • attract additional passengers to come toward your exit; use strong, loud, positive commands or, if necessary • continue to monitor and protect your exit. In mixed class airplane interiors, passenger densities in the forward zone of the cabin are lower than the middle and aft zones. Use of redirection to maintain flow at the forward doors becomes even more important in these airplanes. When redirecting, avoid disrupting passenger flow to your exit. Redirect passengers singly or in small groups to maintain balanced flows. If one exit of any exit pair is unusable, redirect passengers to the nearest usable exit. This will allow minimum disruption of flow at the usable exit. Total evacuation time is minimized when passengers clear all exits (passenger flow at all exits ceases) at the same time. Exit the airplane following the last passenger, using the nearest exit. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.10.4 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Land Evacuation If Exit Not Usable: • Block the exit to prevent passenger evacuation, while informing passengers that the exit is blocked. • If your exit is not usable you must perform the duties of managing the evacuation by: • First, establish passenger flow away from the unusable exit, and then • Direct passenger flow to the usable exit(s) • Assess usability of other exits • Visually determine that passenger flow has been established through a usable exit before redirecting passenger flow • Direct passengers to the nearest usable exit by issuing appropriate commands and using arms and hands to point passengers in direction of exit • When, in your best judgment, passenger flow is established away from an unusable exit and toward a usable exit, proceed to an appropriate location to best direct or redirect passengers to balance flow to a usable exit Minimizing evacuation time requires maximizing utilization of all usable exits throughout an evacuation. Evacuation time will be minimized when passenger flow to all usable exits ends at the same time. • Maintain awareness of evacuation progress in other cabin areas and at other usable exits. Directing or redirecting passengers may be necessary to help maintain equal flow to each exit • If there are no passengers approaching your exit and/or a usable exit across from you (passenger flow has ceased) take appropriate actions to: • Attract additional passengers to come toward the usable exit near you; use strong, loud, positive commands. If necessary, and conditions permit, move down the aisle toward the nearest exit to gain the attention of an attendant to initiate the redirection of passengers toward your exit • Continue to monitor and protect your exit Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.10.5 757 Flight Attendant Manual A Non-Normal Situation Guidelines Land Evacuation • In mixed class airplane interiors, passenger densities in the forward zone of the cabin are lower than the middle and aft zones. Use of exit by-pass to maintain flow at the forward doors becomes even more important in these airplanes • If you see that passenger flow has ceased at an adjacent exit, and significant numbers of passengers remain in your exit area, redirect passengers toward the adjacent exit to maintain balanced exit utilization. Note: It is not possible to cover all conceivable evacuation scenarios with one set of procedures. It is extremely important for flight attendants to assess each emergency situation and exercise their best judgment in how to evacuate the passengers safely in minimum time. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.10.6 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Land Evacuation Flight Attendants Not Assigned To An Exit: The general responsibility of flight attendants not assigned to an exit is to assist in the evacuation after assessing conditions. Balancing passenger flow to usable exits by moving around the cabin, if conditions permit, and redirecting passengers is a subset of the flight attendants responsibilities. • In mixed class airplane interiors, passenger densities in the forward zone of the cabin are lower than the mid and aft zones. This could result in the forward exit being under-utilized. • Evacuation time will be minimized when passenger flow to all usable exits ends at the same time. • Flight attendants seated in the forward half of the airplane should balance passenger egress between the most viable exits in the forward half of the airplane by encouraging and assisting passengers to exit out of any under-utilized exit. This would include assisting in redirecting passengers, if required, to an under-utilized exit. • Flight attendants seated in the rear half of the airplane should balance passenger egress between the viable exits in the rear half of the airplane by encouraging and assisting passengers to exit out of the most rearward exits. This would include assisting in redirecting passengers, if required, to an under-utilized exit. • A flight attendant situated in the forward half of the airplane, not having primary exit responsibilities during an evacuation, should use every means possible to redirect passengers to under-utilized exits, as conditions permit. • It is important that the flow of passengers from the forward cabin zone not slow the evacuation out of a mid cabin exit, when a more forward exit is available. A flight attendant situated in the forward half of the airplane, not having primary exit responsibilities during an evacuation, should use every means possible to redirect passengers to under-utilized exits, as conditions permit. Note: Flight attendants may be faced with unique evacuation scenarios. In such cases flight attendants must assess the overall situation to decide the best course of action to ensure a safe and rapid evacuation of passengers and crew. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.20.1 Non-Normal Situation Guidelines Chapter 9 Ditching Section 20 General This section provides flight attendants with some general guidelines for the safe evacuation of passengers and crew in the event of a water landing. Ditching is an emergency landing on water. Analysis has shown that, in the event of a water landing, the 767 should float at a depth and attitude favorable to safe evacuation of passengers and crew. It is assumed the engines and trailing edge flaps will be lost on impact with the water. However, providing the airplane fuselage and wings remain intact, all exits should be above the waterline. The possibility of a ditching is remote, but as long as the possibility exists, complete knowledge of procedures and equipment is necessary. Ditching preparations are necessary to secure all loose objects and have all passengers and crew safely belted into seats prior to the water landing. With few exceptions, ditching procedures are similar to those used in land evacuation. Communication with the flight deck is required to ensure that the cabin is prepared in a timely manner. The passenger briefing should be amended to suit the situation. Passengers are instructed to put on life vests and follow inflation instructions. Life vests are stored under each passenger seat and spare vests are located at the flight attendant stations and at various other locations throughout the passenger cabin. The primary route of egress during ditching will be the passenger service/entry door(s). The slide/rafts at these doors should be used as flotation/survival devices. The slide/rafts will each accommodate a normal capacity load of 58 persons. However, these slide/rafts are certified for a maximum overload capacity of 78 persons. The slides are certified as flotation devices but are not an approved survival raft. Life rafts may be stowed in lowered ceiling compartments located near the forward and overwing exits (see emergency equipment diagram). Optional life raft stowage is located in the stow bins near the overwing exits. Each life raft is capable of handling 46 passengers in normal operation and 69 passengers in overload operation. The emergency exits will be used only if necessary for airplane egress. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.20.2 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Ditching Ditching Guidelines During a ditching operation your primary functions are: • prepare for water landing • time permitting use the PA to brief passengers: • don life vests • order the removal of high heels and other restrictive articles. • assign helpers • establish dividing lines • establish brace positions, maintain brace position until airplane comes to a stop. • initiate the evacuation • direct passengers away from unusable exits. If only the upper or lower compartment of the slide/raft inflates, the slide/rafts are still usable to full overload capacity. If life rafts are onboard: • take life raft pack to an entry/service door or emergency exit, seek passenger assistance. • clear area immediately outside of door/exit (fill and.or detach slide/raft to make room for raft). • attach lanyard to a seat or the door. • place life raft pack outside door, pull inflation ring to inflate the raft. • use lanyard to hold raft near airplane until loading is complete. Initiate Evacuation • ensure the airplane has stopped and the engines are shutdown • move to assigned stations • assess safety of inside and outside conditions • open the door • shout evacuation and slide loading commands • direct passengers away from unusable exits. If only the upper or lower compartment inflates, the slide/rafts are still usable to full overload capacity. Use Of Forward Doors - Immediate Action Checklist • Retrieve emergency locator transmitter(s) from airplane and carry aboard raft • Direct first passengers to move to center seating areas as they enter raft. • Seat all passengers on the floor of raft with backs to buoyancy tubes • After first 10 passengers are seated, begin filling outer chambers, alternating sides • Ensure that airplane is fully evacuated. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.20.3 757 Flight Attendant Manual A Non-Normal Situation Guidelines Ditching • Release raft from airplane and disconnect mooring line. • Guide people in water to boarding stations. Use heaving line to reach any people who may be floundering in water. • If possible, move raft from fuel saturated waters but stay in vicinity of airplane. • Retrieve survival kit. • Tie radio beacon to raft and deploy beacon. • Attend to injuries. • Check condition of raft for proper inflation, leaks, or chafing. Repair, bail, or dry, as necessary. • Connect rafts using sea anchor line. • Deploy sea anchor from single or trailing raft. Use Of Emergency Exit Doors Note: Emergency exit doors should not be used in a ditching situation unless absolutely necessary for airplane egress. The associated slides are not designed for use as rafts. It the emergency exit doors must be used: • Check outside conditions and determine if it is safe to open exit • If conditions permit, open the exit • Retrieve life raft pack from stowage location • Secure mooring line to a suitable anchor point • Maneuver life raft pack through exit • Inflate life raft by pulling inflation ring • Pull inflated life raft back to door sill using the mooring line. Readjust mooring line as necessary • Evacuate people onto life raft and instruct them to inflate their life vests. Seat all evacuees on the floor of the raft with their backs against the buoyancy tubes. Keep weight distribution even • Ensure the airplane is fully evacuated • Release life raft from the airplane by cutting mooring line with the knife provided on life raft • If possible, move the life raft from fuel saturated waters but stay in vicinity of the airplane until it sinks • Retrieve survival kit • Attend to injuries • Check condition of life raft for proper inflation, leaks or chafing. Repair, inflate, bail or dry life raft as necessary • Erect canopy • Connect two or more life rafts using sea anchor lines • Deploy sea anchor from single or trailing raft. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.20.4 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Ditching Post Ditching Guidelines Direct attention to the care of the passengers, operation and use of the raft and its accessory equipment, and to preparations for assisting rescue: Care of Passengers • Seating - Distribute passengers uniformly in the raft. Seat people with their backs to the buoyancy tubes, so that each person is facing the opposite direction of the one next to him/her (this seating arrangement will allow the greatest number of people to be seated in the raft). • Direct passengers to keep their life jackets on. • Passengers must remain low in raft. The raft is stable, but heavy seas will tend to move the passengers about, passengers should: • Stay low • Remain seated on floor • When required to move, do so on hands and knees • First Aid - Open survival kit and administer first aid as necessary. Distribute motion sickness remedy. • Reassure passengers - Rescue operations were begun promptly when the pilot reported intentions to ditch the aircraft. Assure passengers that assistance will arrive shortly. Care of the Raft • Buoyancy Tubes - Check buoyancy tubes for damage and proper inflation. Properly inflated tubes are firm but not drum tight. • If punctures are found repair with kit and instructions provided in the survival kit • If more air pressure is needed, use small bellows hand pump as follows: • Remove hand pump from storage location • Screw pump clockwise into proper topping-off valve until valve comes to rest against the stop. CAUTION: DO NOT OVERTIGHTEN • Operate the pump by working the bellows up and down until desired amount of air has been added. • Close topping-off valve by turning pump counterclockwise until valve closes and pump is disengaged. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.20.5 757 Flight Attendant Manual A Non-Normal Situation Guidelines Ditching The two buoyancy tubes of the raft are completely separate. Either will support the raft, though with reduced freeboard. If either tube is damaged beyond repair, keep the other fully inflated. • Raft Floor - Keep the raft floor as dry as possible. Bail out water and wipe dry with fabric bailing bucket and sponges from survival kit. • Sea Anchor - Deploy sea anchor from a single or trailing raft. To deploy sea anchor, firmly pull sea anchor deployment lanyard until sea anchor can be seen beginning to drift behind raft. A properly deployed sea anchor will reduce raft drift, making it easier for rescuers to find the raft. The sea anchor will improve raft stability by keeping the raft headed into the wind and waves. • Canopy - Erect the canopy to protect survivors from sunburn and dehydration in warm weather, or to keep the raft dry and provide a source of water during rainy conditions. CAUTION: DO NOT STAND UP TO INSTALL CANOPY • Withdraw folded canopy fabric from sponsons and unfold canopy halves. • Place canopy halves over upright tubes and fasten inner and outer closure caps. • Work from one end of the raft to the opposite end and fasten clasps to join the full length of the canopy. • Secure canopy ties at the head end, around raft edges, and at the foot end to complete canopy closing. • Inflate the canopy center support tubes by blowing into inflation tube and use center support tubes to prop up the center of the canopy. • Flow-through ventilation is provided by unzipping the two canopy openings along each side of the raft. • Water - The two pints of water in the survival kit are provided primarily for medicinal purposes and should be reserved for this use. During rainy conditions, rain water will collect on the canopy; heavy dew will also collect on the canopy. Drain water into bailing bucket, plastic bags or anything which will hold water. • Righting a Capsized Raft - It is impossible to right a capsized 767 slide/raft. The raft will operate normally in the capsized (inverted) position and full seating capacity is available; however, the canopy will not be usable. • Location and use of Additional Accessory Equipment • Accessory Items - The 767 escape slide/raft carries several key items of accessory equipment in addition to the heaving ring, survival kit, handpump, sea anchor and canopy. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.20.6 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Ditching • Locator lights are located fore and aft on the raft to assist rescue craft, survivors in the water, or other rafts in locating the raft during hours of darkness. These lights automatically illuminate when the raft goes into the water and are powered by a water-activated battery of sufficient capacity to provide continuous illumination until rescue is achieved. • Lifelines reach the full length of the raft along each side, just above the normal water line. They provide a means for flotation for survivors in the water until they can be assisted aboard the raft. • The survival kit includes provisions for first aid, well-being of survivors, raft bailing, and a variety of signaling devices for rescue assistance. Items should be withdrawn from the survival kit only as needed. The kit should be securely stowed and kept dry at all other times. • The raft may be boarded on either side using boarding straps provided. Rescue Assistance • Locating the Raft - The primary method for locating a ditched 767 and its rafts is by means of a position report issued by the pilot prior to ditching, and the emergency locator transmitter after ditching. The transmitter(s) is stowed onboard the airplane and must be carried aboard the raft and manually deployed. • Other Locating Aids - Additional means for assisting rescuers are the signal mirror, chemical light sticks (especially when used with an improvised reflector), day/night smoke flares, sea dye marker, and a whistle. All of these items are contained in the survival kit. See the survival manual for detailed instructions on the use of each signaling device. CAUTION: DAY/NIGHT FLARES MUST NOT BE ACTIVATED INSIDE THE RAFT. THE FLARES MUST BE HELD OUT OVER THE WATER TO PREVENT DRIPPINGS FROM THE FLARES FROM BURNING HOLES IN THE RAFT. Under favorable daylight conditions, the raft canopy is visible for several miles. • Rescue - The actual rescue will be one of the most demanding periods for the passengers. Passengers must keep their life jackets on, maintain their position on the raft, and await instructions from rescue personnel. Calm direction by the flight crew will contribute greatly to the success of the rescue mission. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.20.7 757 Flight Attendant Manual A Non-Normal Situation Guidelines Ditching 757 Slide / Raft UPPER BUOYANCY TUBE BOARDING STATION SAFETY KNIFE SURVIVAL KIT HAND PUMP SEA ANCHOR LOCATOR TOPPING-OFF VALVE LOWER BUOYANCY TUBE TOPPING-OFF VALVE LINE LIGHTS LIFELINE HEAVING/TRAILING EMERGENCY LOCATOR TRANSMITTER OUTER CHAMBER OUTER CHAMBER 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.20.8 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Ditching Slide / Raft Seating Arrangement Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.20.9 757 Flight Attendant Manual A Non-Normal Situation Guidelines Ditching Canopy Erection HAND PUMP HAND PUMP FITTING - RIGHT HAND THREAD TOPPING-OFF VALVE HAND PUMP OPERATION CANOPY CLOSURE CLASPS CANOPY SNAP LOOP RETAINING UPRIGHT TUBES CENTER SUPPORT TUBES (ORALLY INFLATED) 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.20.10 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Ditching Life Rafts Additional flotation may be provided by life rafts usually stowed near the passenger service/entry doors (see emergency equipment diagram). The slide/raft (at the launching door) should first be loaded and disconnected to allow room for the raft launch and inflation. • Remove raft from stowage (assistance will be required as raft is heavy and quite awkward to handle). • Attach lanyard to structure near door and push raft overboard (hold inflation handle but do no pull until raft is clear of doorway). • Disconnect/sever lanyard when passengers are aboard (survival kit contains additional instructions/procedures). 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.30.1 Non-Normal Situation Guidelines Chapter 9 Cabin Fire Fighting & Smoke Removal Section 30 General This chapter provides some general guidelines for fire prevention and cabin fire fighting. Fire Prevention The flight attendants practice fire prevention by watching for unsafe passenger actions, and the immediate elimination of potential fire hazards. In particular, attention should be directed to the lavatories. Make frequent checks of the lavatories to assure that no smoke is present and good housekeeping exists. Check trash containers for partly open flapper doors due to overfull or jammed conditions. These trash containers should also be inspected for discarded objects which could be hazardous, such as cologne bottles or spray cans. Put these objects into the galley trash container. Accumulated waste paper and other flammable trash sometimes exceeds the capacity of passenger cabin storage units. Since this affects fire safety, place this in the galley trash container or other suitable container. Another area susceptible to fires is the passenger cabin lower sidewall. Flammable items over return air grills have ignited unobserved because the return air flow carried smoke and fumes away from the passengers. Maintain surveillance of floor areas, particularly in the smoking zones, to keep clothing, bags, papers, and so on, from being deposited where they may be a fire hazard. General Cabin Fire Fighting CAUTION: Put on heat resistant protective clothing. For protection from smoke inhalation, put on a smoke hood with oxygen or a portable oxygen bottle with smoke mask attached. Immediately attack the fire with the nearest appropriate type fire extinguisher. Direct the extinguishing agent at the base of the flames at the near edge and bottom of the fire first, and then progress forward and upward. Move the discharge nozzle slowly with a side-to-side sweeping motion. Immediately notify the flight deck. Request help from crew members. Continuous communication provides information essential for making safety-of-flight decisions. Remove electrical power from the affected area. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.30.2 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Cabin Fire Fighting & Smoke Removal Bring additional fire fighting equipment to the fire scene as necessary: • portable oxygen bottle with smoke mask attached and/or smoke hood with oxygen • crash axe • water fire extinguisher • halon fire extinguisher • flashlight. • heat resistant gloves Use the crash axe to obtain access, if necessary. Rapid access to the fire may require the destruction of cabin wall panels. The crash axe may also be required to obtain access of a suspected electrical fire behind a wall. If the fire is not immediately extinguished, remove all portable oxygen cylinders from the vicinity of the fire. Advise the passengers to stay seated or move them as required. If the fire produces excessive smoke and fumes inside the cabin: • request smoke evacuation procedures from the flight deck • continuously observe passengers for signs of panic and take additional action if needed • relocate passengers away from the area of severe smoke and fumes • administer 100% oxygen using portable oxygen bottles to any passengers experiencing respiratory difficulties • instruct passengers to breathe through wet handkerchiefs or other appropriate materials. Note: Do not deploy passenger oxygen masks. The oxygen system is for use only during a cabin pressure loss. Most oxygen mask air is cabin air drawn through the mask inhalation valve; smoke in the cabin would be inhaled. Therefore, passenger oxygen masks are not useful as smoke masks. When the fire is extinguished, a water fire extinguisher or other cooling liquid should be used to quench any smoldering embers and prevent re-ignition: • the stream from a water fire extinguisher is relatively narrow and should be carefully directed into each burning portion. A finger or thumb placed on the nozzle creates a wider spray pattern. • all burned material should be thoroughly soaked with water and may need to be broken apart to completely extinguish the fire. • to conserve the hand held fire extinguisher, water, coffee, carbonated beverages, and so on, can be poured onto the embers. Smoldering material may be soaked in a lavatory/galley sink or in a pot of coffee. Inspect adjacent areas to ensure the fire has not spread. Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 9.30.3 757 Flight Attendant Manual A Non-Normal Situation Guidelines Cabin Fire Fighting & Smoke Removal Specific Cabin Fire Fighting Fires in the lavatories, closets, or galleys may present special difficulties. Lavatory Fire Feel the lavatory door. If the door is hot: • keep the door closed • use a crash axe to chop a small hole in the upper part of the door just big enough to receive a fire extinguisher nozzle • discharge the fire extinguishing agent, preferably Halon, into the hole • discharge the extinguisher completely • if needed, discharge the remaining extinguishers into the same hole to build up and maintain a high concentration of extinguishing agent. If the door is cool: • carefully open the door and locate the fire • discharge the hand held fire extinguisher onto the fire • thoroughly douse the affected area with water • if trapped towels or cups are burning in the waste chute or the waste container, discharge the extinguishing agent directly into the chute. Supplies stored in dispensers are normally tightly packed and less likely to catch fire than loose paper items; however, these stored items can contribute to an existing fire. Coat Closet Fire Closets with Curtains • locate the source of the fire and apply extinguishing agent • remove the coats and other contents that are not burning to gain access to a fire in a remote area of the closet • check that flames have been extinguished and thoroughly douse the burned materials with water • monitor the closet to ensure the fire remains out. Closets with Doors Feel the closet walls and door for hot spots. If the walls or door are hot: • keep the door closed • use a crash axe to chop a small hole in the upper part of the door just big enough to receive a fire extinguisher nozzle • discharge fire extinguishing agent, preferably halon, into the hole • discharge the extinguisher completely 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 9.30.4 D6-82226-200TBC1 January 2, 2004 Non-Normal Situation Guidelines Cabin Fire Fighting & Smoke Removal • seal any space at the base of the closet door with blankets or heavy clothing • monitor the closet to ensure the fire remains out • if needed, discharge remaining extinguishers into the same hole to build up and maintain a high concentration of extinguishing agent. If the walls and door are cool: • carefully open the door and locate the fire • discharge the hand held fire extinguisher onto the fire • remove coats and other contents that are not burning to gain access to a fire in a remote area of the closet • check if flames have been extinguished and thoroughly douse the burned materials with water • monitor the closet to ensure the fire remains out. Galley Fire Remove electrical power from the galley by pulling the master circuit breaker on the breaker panel. If the galley master circuit breaker cannot be pulled, request the Captain remove galley electrical power from the flight deck. Inform the flight deck. Check oven door for heat, and open with caution. Extinguish the fire using the appropriate hand held fire extinguisher. Smoke Removal Notify the flight deck that the origin of the smoke is in the forward or aft passenger cabin. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. January 2, 2004 D6-82226-200TBC1 10.10.1 Miscellaneous Chapter 10.10 Portable Electronic Devices Portable electronic devices can cause interference with airplane flight control, navigation and communication systems. Because of this interference, local regulatory agencies may prohibit or limit the use of these devices on airplanes. If the airline allows use of portable electronic devices, procedures must be established to control their use. As a minimum, the airline should provide the following: • methods to inform passengers of when portable electronic devices may be used. This may be accomplished through the departure briefing, passenger information cards, captain’s announcement, or any other method deemed appropriate by the airline • procedures to stop the operation of the portable electronic devices suspected of causing interference with the airplane systems • cabin to flight deck coordination and pilot monitoring procedures • procedures for determining acceptability of devices that are allowed to be operated • procedures for reporting instances of suspected and confirmed interference by portable electronic devices to the local aviation regulatory agency • prohibit the operation of portable electronic devices during takeoff and landing phases of flight • prohibit the operation of portable electronic devices classified as intentional radiators or transmitters, such as citizens’ band and amateur radios, cellular telephones, and remote control devices. The following is a partial list of approved and non approved electronic devices: Approved Electronic Devices • heart pacemakers • hearing aids • compact disk (CD) players • portable voice recorders • tape cassette players (self-contained) • electric shavers • calculators • portable computers or typewriters (electronic or mechanical) that are briefcase size and able to fit under the passenger seat or in the overhead bins; a mouse cord may be attached to the computer. 757 Flight Attendant Manual A Copyright © The Boeing Company. See title page for details. 10.10.2 D6-82226-200TBC1 January 2, 2004 Miscellaneous Non-Approved Electronic Devices • portable telephones, such as cellular, etc., except those installed by the airline • radios: AM, FM, VHF (battery or cord operated) • TV sets, video players, TV cameras, TV camcorders (battery or cord operated) • electronic games, except those installed by the airline • toys with remote controls • computers or typewriters larger than a briefcase that cannot be stored under the seat or in an overhead bin • data entry pad (a device with a numeric keyboard, hand-held with umbilical cord attachment; a mouse attached to a computer is not a data entry pad).