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0.0 Preface -Title Page
-600/700/800/900
Flight Attendant Manual
The Boeing Company
Copyright © 2002
The Boeing Company
All Rights Reserved
Document Number D6-27370-6/7/8/900-FAM-TBC
October 31, 2002
Revision Number: 1
Revision Date: October 30, 2003
October 30, 2003
Copyright Information
Boeing claims copyright in each page of this document only to the extent that the
page contains copyrightable subject matter. Boeing also claims copyright in this
document as a compilation and/or collective work.
The right to reproduce, distribute, display, and make derivative works from this
document, or any portion thereof, requires a license from Boeing. For more
information, contact The Boeing Company, P.O. Box 3707, Seattle, Washington
98124.
Boeing 707, 717, 727, 737, 747, 757, 767, 777, DC-8, DC-9, DC-10, MD-10,
MD-11, MD-80, MD-90, BBJ, Boeing Business Jet, the Boeing logo symbol, and
the red-white-and-blue Boeing livery are all trademarks owned by The Boeing
Company; and no trademark license (either expressed or implied) is granted in
connection with this document or otherwise.
October 30, 2003
737 Flight Attendant Manual
Table of Contents Chapter 0
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 0.TOC.0.1
0.0 Table of Contents-Table of Contents
Airplane Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.1
Principal Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.3
Auxiliary Power Unit (APU) . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.6
Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.6
Air Conditioning and Pressurization . . . . . . . . . . . . . . . . . . . 1.10.7
Passenger Cabin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.7
Cabin Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.7
Galleys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.7
Lavatories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.7
Passenger Overhead Stowage Bins . . . . . . . . . . . . . . . . . . 1.10.7
Closets and Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.7
Passenger and Attendant Seating . . . . . . . . . . . . . . . . . . . 1.10.8
Cabin Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.9
Passenger Service Units and Emergency Oxygen . . . . . . 1.10.11
Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.1
Forward Attendant Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.2
Aft Attendant Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.4
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1
Cabin Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1
Ceiling Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1
Window Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.1
Entry Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.2
Reading Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3
Lavatory Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3
Work Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3
Galley Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3
Closet Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3
October 30, 2003
737 Flight Attendant Manual
Copyright © The Boeing Company. See title page for details.
0.TOC.0.2 D6-27370-6/7/8/900-FAM-TBC
Table of Contents -
Table of Contents
Airstair Tread Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.3
Emergency Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.5
Emergency Lights - Interior . . . . . . . . . . . . . . . . . . . . . . . . 3.10.5
Emergency Lights - Interior . . . . . . . . . . . . . . . . . . . . . . . . 3.10.7
Flashlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.10.9
Emergency Lights - Exterior . . . . . . . . . . . . . . . . . . . . . . . 3.10.9
Interior and Exterior Emergency Lights . . . . . . . . . . . . . 3.10.10
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.1
Cabin Interphone System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.1
Master Call Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.2
Cabin Interphone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.2
Interphone Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.3
Passenger Address System . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.4
Passenger Address Announcements . . . . . . . . . . . . . . . . . 4.10.4
Making PA Announcements . . . . . . . . . . . . . . . . . . . . . . . 4.10.4
Passenger Call System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.5
Lavatory Call System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.6
Passenger Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.10.7
Lavatories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.1
Lavatory Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.2
Lavatory Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.5
Lavatory Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.5
Lavatory Water System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.6
Water Supply Selector Valve . . . . . . . . . . . . . . . . . . . . . . . 5.10.7
Lavatory Waste System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.8
Lavatory Smoke Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.9
Lavatory Fire Extinguishing System . . . . . . . . . . . . . . . . . . . 5.10.10
Lavatory Temperature Indicator . . . . . . . . . . . . . . . . . . . . 5.10.10
Lavatory Non-Normals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.11
Lavatory Sink Water Faucet Fails to Shut Off . . . . . . . . . 5.10.11
Toilet Flooding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.11
October 30, 2003
737 Flight Attendant Manual
Table of Contents -
Table of Contents
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 0.TOC.0.3
Toilet Flush System Blockages . . . . . . . . . . . . . . . . . . . . 5.10.11
Toilet Flush Valve Fails to Reset . . . . . . . . . . . . . . . . . . . 5.10.11
Lavatory Panel Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.12
Lavatory Bi-Fold Door Removal . . . . . . . . . . . . . . . . . . 5.10.13
Galleys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.1
Galley Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.2
Galley Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.4
Galley Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.4
Galley Water System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.4
Galley Waste System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.4
Galley Non-Normals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.5
Galley Sink Drain Blockages . . . . . . . . . . . . . . . . . . . . . . 6.10.5
Galley Water Fails to Shut Off . . . . . . . . . . . . . . . . . . . . . 6.10.5
Doors, Slides and Emergency Exits . . . . . . . . . . . . . . . . . . . . . . 7.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.1
Entry Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.1
Dedicated Assist Space . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.1
Entry Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.2
Red Warning Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.3
Emergency Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.4
Emergency Evacuation Routes . . . . . . . . . . . . . . . . . . . . . 7.10.4
Overwing Emergency Exits . . . . . . . . . . . . . . . . . . . . . . . . 7.10.6
Flight Deck Number 2 Windows . . . . . . . . . . . . . . . . . . . 7.10.13
Flight Deck Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.14
Evacuation Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.14
Evacuation Slide Deployed . . . . . . . . . . . . . . . . . . . . . . . 7.10.16
Flight Deck Security Door . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.19
Normal Flight Deck Access . . . . . . . . . . . . . . . . . . . . . . 7.10.20
Flight Deck Emergency Access Panel . . . . . . . . . . . . . . . 7.10.21
Doors - Normal Operation (Inside) . . . . . . . . . . . . . . . . . . . 7.10.22
Doors - Normal Operation (Outside) . . . . . . . . . . . . . . . . . . 7.10.23
October 30, 2003
737 Flight Attendant Manual
Copyright © The Boeing Company. See title page for details.
0.TOC.0.4 D6-27370-6/7/8/900-FAM-TBC
Table of Contents -
Table of Contents
Forward Airstairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.24
Interior and Exterior Controls . . . . . . . . . . . . . . . . . . . . . 7.10.24
Forward Airstairs Operation . . . . . . . . . . . . . . . . . . . . . . 7.10.25
Doors Non-Normal Operation (Inside) . . . . . . . . . . . . . . . . . 7.10.29
Emergency Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1
Emergency Equipment Symbols . . . . . . . . . . . . . . . . . . . . . . . 8.10.2
Emergency Equipment Locations . . . . . . . . . . . . . . . . . . . . . . 8.10.3
Oxygen Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.5
Passenger and Flight Attendant Oxygen . . . . . . . . . . . . . . 8.10.5
Portable Oxygen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.6
Protective Breathing Equipment (Smoke Hoods) . . . . . . . 8.10.7
Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.8
Fire Extinguisher Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.8
Water Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.9
Halon Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.10
Emergency Locator Transmitter . . . . . . . . . . . . . . . . . . . . . . 8.10.11
Miscellaneous Emergency Equipment . . . . . . . . . . . . . . . . . 8.10.12
Non-Normal Situation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1
Cabin Fire Fighting & Smoke Removal . . . . . . . . . . . . . . . . . . 9.10.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1
Fire Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1
General Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1
Specific Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.3
Lavatory Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.3
Coat Closet Fire (for airplanes with closets) . . . . . . . . . . . 9.10.3
Galley Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4
In Flight Entertainment (IFE) System Fire . . . . . . . . . . . . 9.10.4
Smoke Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4
Land Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.1
October 30, 2003
737 Flight Attendant Manual
Table of Contents -
Table of Contents
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 0.TOC.0.5
Emergency Evacuation Guideline . . . . . . . . . . . . . . . . . . . . . 9.20.2
Initiate Evacuation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.2
If Exit is Usable: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.2
If Exit Not Usable: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.3
Cabin Crew Not Assigned to an Exit: . . . . . . . . . . . . . . . . 9.20.5
Ditching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1
Ditching Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1
Initiate Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2
Use Of Forward Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2
Use Of Overwing Exits . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.3
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1
Portable Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1
Approved Electronic Devices . . . . . . . . . . . . . . . . . . . . . 10.10.1
Non-Approved Electronic Devices . . . . . . . . . . . . . . . . . 10.10.2
October 30, 2003
737 Flight Attendant Manual
Copyright © The Boeing Company. See title page for details.
0.TOC.0.6 D6-27370-6/7/8/900-FAM-TBC
Table of Contents -
Table of Contents
Intentionally
Blank
October 30, 2003
737 Flight Attendant Manual
Preface Chapter 0
Introduction Section 1
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 0.1.1
0.1 Preface-Introduction
Foreword
The material in this publication provides introductory information about the
Boeing airplane and is to be used as a reference manual.
It must be understood that the material is not intended, in any way, to replace
official engineering drawings, documents, and handbooks for the airplane. It is
suggested that appropriate sections of the Flight Crew Operations Manual and
Airplane Flight Manual be consulted to supplement the material contained in this
publication.
There is no plan for a future revision to this manual.
Warnings, Cautions and Notes
The following levels of written advice are used throughout the manual:
WARNING: An operating procedure, technique, etc., which may result in
personal injury or loss of life if not carefully followed
CAUTION: An operating procedure, technique, etc., which may result in
damage to equipment if not carefully followed.
Note: An operating procedure, technique, etc., considered essential to
emphasize. Information contained in notes may also be safety related.
October 30, 2003
737 Flight Attendant Manual
Preface -
Introduction
Copyright © The Boeing Company. See title page for details.
0.1.2 D6-27370-6/7/8/900-FAM-TBC
Intentionally
Blank
October 30, 2003
737 Flight Attendant Manual
Preface Chapter 0
Revision Record Section 2
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 0.2.1
0.2 Preface-Revision Record
Revision Transmittal Letter
To: All holders of The Boeing Company 737 Flight Attendant Manual, Boeing
Document Number D6-27370-6/7/8/900-FAM-TBC.
Subject: Flight Attendant Manual Revision.
This revision reflects the most current information available to The Boeing
Company 45 days before the subject revision date. The following revision
highlights explain changes in this revision. General information below explains
the use of revision bars to identify new or revised information.
Revision Record
General
The Boeing Company issues flight attendant manual revisions to provide new or
revised procedures and information.
The revision date is the approximate date the manual is approved for printing. The
revision is mailed a few weeks after this date.
Formal revisions include a Transmittal Letter, a new Revision Record, Revision
Highlights, and a current List of Effective Pages. Use the information on the new
Revision Record and List of Effective Pages to verify the flight attendant manual
content.
Pages containing revised technical material have revision bars associated with the
changed text or illustration. Editorial revisions (for example, spelling corrections)
may have revision bars with no associated highlight.
The Revision Record should be completed by the person incorporating the
revision into the manual.
Filing Instructions
Consult the List of Effective Pages (0.3). Pages identified with an asterisk (*) are
either replacement pages or new (original) issue pages. Remove corresponding
old pages and replace or add new pages. Remove pages that are marked
DELETED; there are no replacement pages for deleted pages.
No. Revision Date Date
Filed
No. Revision Date Date
Filed
00 December 16, 2002 01 October 30, 2003
October 30, 2003
737 Flight Attendant Manual
Preface -
Revision Record
Copyright © The Boeing Company. See title page for details.
0.2.2 D6-27370-6/7/8/900-FAM-TBC
Be careful when inserting changes not to throw away pages from the manual that
are not replaced. Using the List of Effective Pages (0.3) can help determine the
correct content of the manual.
Revision Highlights
This section (0.2) replaces the existing section 0.2 in your manual.
Throughout the manual, airplane effectivity may be updated to reflect coverage as
listed on the Preface - Model Identification page, or to show service bulletin
airplane effectivity. Highlights are not supplied.
This manual is published from a database; the text and illustrations are marked
with configuration information. Occasionally, because the editors rearrange the
database markers, or mark items with configuration information due to the
addition of new database content, some customers may receive revision bars on
content that appears to be unchanged. Pages may also be republished without
revision bars due to slight changes in the flow of the document.
Chapter 0 - Preface
Section 1 - Introduction
Foreword
0.1.1 - Revised wording to say "Flight Crew Operations Manual" to reflect
the name change from "Operations Manual".
Chapter 1 - Airplane Description
Overview
1.10.1 - Revised distance to reflect greater range in statute miles.
Principal Dimensions
1.10.6 - Added 737-900 information.
Passenger and Attendant Seating
1.10.8 - Added 737-600 information.
1.10.8 - Revised passenger seating number to reflect actual tourist class.
1.10.8 - Added 737-900 information.
Chapter 5 - Lavatories
Lavatory Locations
5.10.3 - Revised illustration to reflect 737-600 and -700.
5.10.4 - Revised illustration to reflect 737-800 and -900.
October 30, 2003
737 Flight Attendant Manual
Preface -
Revision Record
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 0.2.3
Chapter 6 - Galleys
Galley Locations
6.10.2 - Revised illustration to reflect 737-600 and -700.
6.10.3 - Revised illustration to reflect 737-800 and -900.
Chapter 7 - Doors, Slides and Emergency Exits
Entry Door
7.10.2 - Added lower door Assist Handle to Entry Door illustration.
Overwing Emergency Exits
7.10.7,9 - Revised overwing emergency exits for clarification.
7.10.12 - Added illustration to depict the 737-800/900 overwing escape
straps.
Evacuation Slide Deployed
7.10.16 - Added and revised illustrations to better reflect actual interior and
exterior views.
7.10.18 - Added Evacuation Slides Deployed graphic to represent the
737-800/900.
Flight Deck Security Door
7.10.19 - Added Flight Deck Security Door to represent current production
airplanes.
Forward Airstairs Operation
7.10.25 - Revised airstair graphic for clarity and added Warning placard.
7.10.26 - Revised explanation for opening and closing forward door from
airstair to include safety recommendations.
Chapter 8 - Emergency Equipment
Section 10 - Emergency Equipment
Overview
8.10.1 - Addded emergency equipment symbols in overwiew to reflect
chapter content.
Emergency Equipment Locations
8.10.3 - Revised illustrations to reflect optional emergency equipment,
adding the 737-600 and -900.
October 30, 2003
737 Flight Attendant Manual
Preface -
Revision Record
Copyright © The Boeing Company. See title page for details.
0.2.4 D6-27370-6/7/8/900-FAM-TBC
Fire Extinguisher Usage
8.10.8 - Revised spacing of text in warning.
Emergency Locator Transmitter
8.10.11 - Revised the ELT location description to reflect all New Generation
737s.
October 30, 2003
737 Flight Attendant Manual
Preface
List of Effective Pages
Chapter 0
Section 3
* = Revised, Added, or Deleted
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 0.3.1
0.3 Preface-List of Effective Pages
List of Effective Pages
Page Date
FAM
* Title Page October 30, 2003
* Copyright October 30, 2003
* 0.TOC.0.1-6 October 30, 2003
Preface
* 0.1.1-2 October 30, 2003
* 0.2.1 October 30, 2003
* 0.2.2-4 October 30, 2003
* 0.3.1-2 October 30, 2003
Airplane Description (tab)
* 1.10.1-12 October 30, 2003
Control Panels (tab)
2.10.1 December 16, 2002
* 2.10.2-3 October 30, 2003
2.10.4 December 16, 2002
Lighting (tab)
3.10.1-2 December 16, 2002
* 3.10.3-7 October 30, 2003
3.10.8 December 16, 2002
* 3.10.9-11 October 30, 2003
3.10.12 December 16, 2002
Communications (tab)
4.10.1-2 December 16, 2002
* 4.10.3 October 30, 2003
4.10.4-8 December 16, 2002
Lavatories (tab)
5.10.1 December 16, 2002
* 5.10.2-14 October 30, 2003
Galleys (tab)
6.10.1 December 16, 2002
* 6.10.2-3 October 30, 2003
6.10.4-6 December 16, 2002
Doors, Slides and Emergency Exits (tab)
* 7.10.1-2 October 30, 2003
7.10.3 December 16, 2002
* 7.10.4-30 October 30, 2003
Emergency Equipment (tab)
* 8.10.1 October 30, 2003
8.10.2 December 16, 2002
* 8.10.3-4 October 30, 2003
8.10.5-7 December 16, 2002
* 8.10.8-12 October 30, 2003
Non-Normal Situation Guidelines (tab)
9.10.1-2 December 16, 2002
* 9.10.3-4 October 30, 2003
9.20.1-6 December 16, 2002
* 9.30.1-3 October 30, 2003
9.30.4 December 16, 2002
Miscellaneous (tab)
10.10.1-2 December 16, 2002
(blank tab)
Page Date
October 30, 2003
737 Flight Attendant Manual
Preface -
List of Effective Pages
Copyright © The Boeing Company. See title page for details.
0.3.2 D6-27370-6/7/8/900-FAM-TBC
Intentionally
Blank
October 30, 2003
737 Flight Attendant Manual
Airplane Description Chapter 1
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 1.10.1
1.10 Airplane Description-
Overview
This chapter provides a general description of the airplane, principal dimensions,
and passenger cabin arrangement.
Model: YX600
Boeing 737-600
YX700
Boeing 737-700
YX800
Boeing 737-800
YX900
Boeing 737-900
Engines: CFM 56-7
YX600
rated at up to 22,000 pounds of thrust per
engine
YX700 - YX900
rated at up to 26,400 pounds of thrust per
engine
Takeoff Weight: YX600
127,000 pounds/57,606 kilograms
YX700
133,000 pounds/60,327 kilograms
YX800
155,500 pounds/70,533 kilograms
YX900
174,200 pounds/79,015 kilograms
Range: 3,136 statute miles
Speed: 340 knots (.82 mach)
Maximum Operating Altitude: 41,000 feet
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
1.10.2 D6-27370-6/7/8/900-FAM-TBC
Passenger Seating Capacity: YX600
132 Total
• 132 Tourist Class
YX700
149 Total
• 149 Tourist Class
YX800
184 Total
• 184 Tourist Class
YX900
189 Total
• 189 Tourist Class
Crew: 1 Captain
1 First Officer
YX600
up to 4 flight attendants
YX700
up to 6 flight attendants
YX800
up to 6 flight attendants
YX900
up to 6 flight attendants
October 30, 2003
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Airplane Description -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 1.10.3
Principal Dimensions
YX600
41'-3"
(12.50m)
(31.20m)
102'-6"
(11.20m)
36'-9"
47'-2" (14.30m)
112'-7" (34.40m)
(5.70m)
18'-8"
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
1.10.4 D6-27370-6/7/8/900-FAM-TBC
YX700
41'-3"
(12.50m)
(33.60m)
110'-4"
(12.60m)
41'-3"
47'-2" (14.30m)
112'-7" (34.40m)
(5.70m)
18'-8"
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 1.10.5
YX800
47'-2" (14.30m)
(5.70m)
18'-8"
117'-5" (35.79m)
129'-6"
(15.60m)
51'-1"
41'-2"
(12.50m)
20'-4" (6.20m)
(39.50m)
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
1.10.6 D6-27370-6/7/8/900-FAM-TBC
YX900
Auxiliary Power Unit (APU)
An APU is mounted in the tail of the airplane. The APU is a gas turbine engine
capable of operating both in the air and on the ground. On the ground, the APU
provides the electrical power and bleed air necessary to operate the airplane
systems if external ground services are not available. In flight, the APU is capable
of serving as a back-up for the engine bleed air system up to 17,000 feet.
Electrical Power
The electrical power system supplies 115 volt AC and 28 volt dc electrical power
to the airplane. On the ground, power can also be provided by the APU or by
external power carts. If the electrical system loses one or more generators,
electrical power on the galleys is removed automatically.
41'-3"
(12.50m)
(42.10m)
138'-2"
(17.20m)
56'-4"
47'-2" (14.30m)
112'-7" (34.40m)
(5.70m)
18'-8"
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 1.10.7
Air Conditioning and Pressurization
Normally, bleed air for air conditioning and pressurization is supplied by the
engines. The APU can also be used to supply bleed air. Cabin temperature is
controlled by the flight deck. Temperature is controlled separately for the flight
deck and for the passenger cabin.
Passenger Cabin
Cabin Doors
The passenger cabin is served by two entry doors, located forward and aft on the
left side of the airplane. They are plug type doors that open inward, then swing
outward. The forward entry door is spring-assisted for easier opening. The
forward and aft service doors are located on the right side of the airplane.
Galleys
The galleys have provisions for storing and preparing food and beverages.
Removable containers, which insert and latch into the galley walls, are used for
replenishment of supplies, food, beverages, and waste storage. The galleys are
equipped with electrical power and water services.
Lavatories
Each lavatory contains a toilet, wash basin, mirror, and all the necessary vanity
items and disposal units. Some of the lavatories have diaper changing tables and
handicap provisions. The lavatories contain two oxygen masks which deploy
automatically during cabin depressurization. Ventilation is provided for each
lavatory and air exhausts through overboard vents.
Passenger Overhead Stowage Bins
Overhead stowage bins running the length of the cabin accommodate blankets,
pillows, and carry-on items. Emergency equipment may also be stored in the bins.
Each bin has a placard stating its maximum weight capacity.
Closets and Partitions
Closets are installed in the forward half of the airplane in some airplanes. Some
partitions have literature pockets.
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
1.10.8 D6-27370-6/7/8/900-FAM-TBC
Passenger and Attendant Seating
Passenger Seating
YX600
Accommodations are provided for 132 tourist class passengers. Each seat has its
own reading light and reading light control switch located in the PSU. There is one
attendant call switch and call light installed at each PSU.
YX700
Accommodations are provided for 149 tourist class passengers. Each seat has its
own reading light and reading light control switch located in the PSU. There is one
attendant call switch and call light installed at each PSU.
YX800
Accommodations are provided for 184 tourist class passengers. Each seat has its
own reading light and reading light control switch located in the PSU. There is one
attendant call switch and call light installed at each PSU.
YX900
Accommodations are provided for 189 tourist class passengers. Each seat has its
own reading light and reading light control switch located in the PSU. There is one
attendant call switch and call light installed at each PSU.
Flight Attendant Seating
The flight attendant seats automatically return to the stowed position when
unoccupied. A combination seat belt/shoulder harness and a padded head rest are
installed in the seat. The harness functions as an inertia restraint device and
retracts into a stowed position when not in use. The seats have an adjustable
shoulder harness with a single-point release from a single buckle. The buckle has
a release plate that must be moved through 90 degrees for release to occur.
WARNING: Under turbulent air conditions where rapid airplane
movement is expected, failure to firmly connect and properly
adjust the flight attendant seat belt and shoulder harness
(where available) may result in personal injury.
Flight Attendant Stations
Flight attendant stations are located at the forward and aft passenger entry doors,
and include an attendant panel, attendant work lights, handset, and seats.
Designated emergency equipment and a service unit containing oxygen masks are
located at each flight attendant station. For details, refer to Chapter 8, Emergency
Equipment.
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 1.10.9
Cabin Layout
YX600, YX700
A = Attendant Seat (4)
• = Handsets (2)
AA•
AA•
Typical 737-600/700 Cabin Layout
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
1.10.10 D6-27370-6/7/8/900-FAM-TBC
YX800, YX900
A = Attendant Seat (6)
• = Handsets (2)
AA•
AA•
AA
Typical 737-800/900 Cabin Layout
October 30, 2003
737 Flight Attendant Manual
Airplane Description -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 1.10.11
Passenger Service Units and Emergency Oxygen
The passenger service units are located in the bottom of the overhead bins of the
passenger cabin. Each unit has a reading light and switch for each seat, an
attendant call light, a FASTEN SEAT BELT and NO SMOKING indicators, and
a seat locator sign.
Passenger oxygen masks are located in overhead modular compartments. One
chemical oxygen generator is installed in each passenger service unit, four masks
are installed in each passenger service unit. Each lavatory is equipped with two
oxygen masks. Oxygen is available for approximately 12 minutes.
The system activates automatically if cabin altitude exceeds 14,000 feet. If a group
of masks fail to drop, the mask compartment can be released manually.
The system can be manually activated by the flight crew at any altitude by pushing
the passenger oxygen switch. Masks drop from stowage and a continuous flow of
oxygen is initiated when a mask is pulled. Pulling on one mask causes oxygen
flow to all masks.
Speaker
Attendant call switch
Reading light switch
(3 places)
Oxygen mask
compartment
Reading light (3 places)
Gasper air outlets
(3 places)
Attendant call switch
FWD
Passenger Service Unit
October 30, 2003
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Airplane Description -
Copyright © The Boeing Company. See title page for details.
1.10.12 D6-27370-6/7/8/900-FAM-TBC
Intentionally
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October 30, 2003
737 Flight Attendant Manual
Control Panels Chapter 2
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 2.10.1
2.10 Control Panels-
Overview
This chapter provides a general description of the various control panels located
throughout the passenger cabin.
The circled numbers adjacent to the panels refer to the chapter where a description
and any specific information may be found.
December 16, 2002
737 Flight Attendant Manual
Control Panels -
Copyright © The Boeing Company. See title page for details.
2.10.2 D6-27370-6/7/8/900-FAM-TBC
Forward Attendant Panel
YX600, YX700
3
BRIGHT
BRIGHT
DIM
DIM
DIM
OFF
OFF
OFF
NIGHT
MEDIUM
WINDOW
CEILING ENTRY
FORWARD LIGHTING
WORK
SERVICE
GROUND
BRIGHT
ENTERTAINMENT
ON/OFF
October 30, 2003
737 Flight Attendant Manual
Control Panels -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 2.10.3
YX800, YX900
3
BRIGHT
BRIGHT
DIM
DIM
DIM
OFF
OFF
OFF
NIGHT
MEDIUM
WINDOW
CEILING ENTRY
FORWARD LIGHTING
WORK
SERVICE
GROUND
BRIGHT
FORWARD AIRSTAIR
ON
AUTO
OFF
LIGHT
EXTEND RETRACT
STAIR
STANDBY
OPER
7
ENTERTAINMENT
ON/OFF
October 30, 2003
737 Flight Attendant Manual
Control Panels -
Copyright © The Boeing Company. See title page for details.
2.10.4 D6-27370-6/7/8/900-FAM-TBC
Aft Attendant Panel
WORK
EXIT LIGHTS
EMERGENCY
DIM
BRIGHT OFF
ENTRY
LIGHTING
WASTE SYSTEM
POTABLE WATER
SENSOR
CLEAN/CHECK
TEST
TO PRESS
LAVS
INOP
E
1/4
1/2
3/4
F
E
1/4
1/2
3/4
F
5
3
December 16, 2002
737 Flight Attendant Manual
Lighting Chapter 3
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 3.10.1
3.10 Lighting-
Overview
This chapter provides a description of cabin lighting, and interior and exterior
emergency lighting.
Cabin Lighting
Cabin lighting is provided by white incandescent and fluorescent lights. The
fluorescent lights are for general lighting and are installed on the stowage bins,
and on the sidewalls between the passenger service units and the window panels.
The incandescent light bulbs are part of the ceiling light fixture, and can be
illuminated for night flight.
The controls for cabin lighting are located on the forward attendant control panel.
Ceiling Lights
The ceiling lights are controlled by a 5-position switch located on the forward
attendant panel. The five positions are:
• NIGHT - the incandescent lights located in the top of the stowage bins are
turned on. This is the lowest lighting level available
• OFF - all power is removed from the ceiling lights
• DIM - turns on all fluorescent ceiling lights to the lowest lighting level
• MEDIUM - turns on all fluorescent ceiling lights to the medium lighting
level
• BRIGHT - turns on all fluorescent ceiling lights to the brightest lighting
level.
Window Lights
A 3-position switch on the forward attendant panel controls the window lights.
The three positions are:
• OFF - all window lights are off
• DIM - turns on all window lights to the lowest light level
• BRIGHT - turns on all windows lights to the brightest light level.
December 16, 2002
737 Flight Attendant Manual
Lighting -
Copyright © The Boeing Company. See title page for details.
3.10.2 D6-27370-6/7/8/900-FAM-TBC
Entry Lights
The forward and aft entry door areas are illuminated using the entry lights switch
located on the respective attendants panel. The entry lights switch has 3 positions:
• OFF - all entry lights are off unless external power is provided. With
external power, a dim light is provided
• DIM - turns entry lights on dim
• BRIGHT - turns entry lights on bright and also turns on the threshold
light.
There is a threshold light installed above the floor on the forward lavatory wall.
BRIGHT
BRIGHT
BRIGHT
DIM
DIM
DIM
OFF
OFF
OFF
NIGHT
MEDIUM
WINDOW
CEILING ENTRY
LIGHTING
WORK
SERVICE
GROUND
WORK
EXIT LIGHTS
EMERGENCY
DIM
BRIGHT OFF
ENTRY
LIGHTING
Lighting Controls
Forward Attendant Panel
Located near the forward
entry door.
Aft Attendant Panel
Located near the aft
entry door.
December 16, 2002
737 Flight Attendant Manual
Lighting -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 3.10.3
Reading Lights
A reading light and control switch is installed for each passenger seat in the PSU.
Lavatory Lights
Lavatories are illuminated by fluorescent lighting. With the airplane on the ground
and the ground service bus powered, the lights illuminate bright regardless of the
door position. In flight, the lights illuminate dim when the door is unlocked and
bright when the door is locked.
A switch is installed in the door opening area to manually turn the lights on bright
without the door locked.
Work Lights
Each flight attendant station is provided with a work light. The lights are
controlled by switches on the flight attendant panel located at or next to each
station.
Galley Lights
The forward galley light has two settings: high and low. The light switch for the
forward galley is installed in the forward galley. The aft galley is illuminated by
an area light. The light switch for the aft galley is installed on the aft attendant
panel.
Closet Lights
A light is provided in each coat closet when normal cabin lighting provides
insufficient illumination. Closet lights are controlled by a microswitch installed in
the door. Closet lights illuminate automatically when the door is opened and
extinguish when the door is closed.
Airstair Tread Lights
YX800, YX900
Step lights on the forward airstairs are controlled by a switch located above the
forward entry door. These lights will illuminate automatically when the airstairs
are extended if the switch is in the AUTO position. The lights will be illuminated
regardless of stair position, if the switch is in the ON position.
October 30, 2003
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Lighting -
Copyright © The Boeing Company. See title page for details.
3.10.4 D6-27370-6/7/8/900-FAM-TBC
FORWARD AIRSTAIR
ON
AUTO
OFF
LIGHT
EXTEND RETRACT
STAIR
STANDBY
OPER
Airstairs Panel
Airstairs Lighting
Located on the forward
attendant panel
October 30, 2003
737 Flight Attendant Manual
Lighting -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 3.10.5
Emergency Lighting
The emergency lighting system provides direction to exit locations and
illuminates the egress paths inside and outside the airplane.
The system is normally controlled by a switch on the flight deck and is placed in
the ARMED position prior to flight. In this position, all interior and exterior
emergency lights illuminate automatically if there is a total loss of electrical
power. The pilot can illuminate the emergency lights at any time by placing the
flight deck emergency lights switch to ON. The emergency lights switch located
on the attendant panel at the aft entry door can be used to bypass the flight deck
switch and illuminate the emergency lights, regardless of the position of the flight
deck switch.
Emergency Lights - Interior
YX800, YX900
Exit signs and emergency area lights indicate all passenger cabin routes.
Interior emergency lights consists of door, aisle, escape path, exit lights, and
luminescent exit signs.
Emergency escape path lighting is installed on the floor at intervals along the
left-side of the aisle way. When illuminated, escape path lighting provides visual
guidance for emergency evacuation if all sources of lighting more than four feet
above the aisle floor are obscured by smoke. Also, stowage bin emergency lights
illuminate the aisles.
Battery powered exit lights are located at each cabin exit.
WORK
EXIT LIGHTS
EMERGENCY
DIM
BRIGHT OFF
ENTRY
LIGHTING
Aft Attendant Panel
Push - Turns on all emergency
lights.
Emergency Exit Lights Switch -
(guarded)
October 30, 2003
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Lighting -
Copyright © The Boeing Company. See title page for details.
3.10.6 D6-27370-6/7/8/900-FAM-TBC
Emergency Escape Path Lights
October 30, 2003
737 Flight Attendant Manual
Lighting -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 3.10.7
Emergency Lights - Interior
Exit signs and emergency area lights indicate all passenger cabin routes.
Interior emergency lights consists of door, aisle, escape path, exit lights, and
luminescent exit signs.
Photoluminescent emergency escape path lighting is installed on the floor along
both sides of the aisle way. When illuminated, escape path lighting provides visual
guidance for emergency evacuation if all sources of lighting more than four feet
above the aisle floor are obscured by smoke. Also, stowage bin emergency lights
illuminate the aisles.
The photoluminescent strips need to be properly charged. The table below
contains charging information and can be used to determine how long the strips
remain illuminated. For charging, the cabin ceiling and sidewall lights need to be
on full intensity and the strips should not be covered or blocked.
Charge Scenario Photoluminescent
Duration (Hours)
Remarks
First flight of the day - bins
closed, no passengers
• 5 minute charge
• 10 minute charge
• 15 minute charge
• 30 minute charge
• 45 minute charge
• 4.25
• 8
• 9.5
• 14
• 16
Close overhead bins during
charging and cabin activity is
limited to minor aisle traffic of
crew and personnel. Passengers
will shadow the system and are
not allowed on board during
charging.
First flight of the day - bins
open, no passengers
• 15 minute charge
• 30 minute charge
• 5.75
• 7.5
Cabin activity is limited to minor
aisle traffic of crew and personnel.
Passengers will shadow the
system and are not allowed on
board during charging.
Photoluminescent duration can be extended beyond the initial charge, by using the
following charge scenarios:
In flight/taxi - with cabin
lighting on
No limit with
ceiling lights on
dim or greater
October 30, 2003
737 Flight Attendant Manual
Lighting -
Copyright © The Boeing Company. See title page for details.
3.10.8 D6-27370-6/7/8/900-FAM-TBC
Battery powered exit lights are located at each cabin exit.
In flight/taxi - with cabin
lighting off
• 15 minute charge
• 30 minute charge
• 8
• 11.25
Begin charging prior to previous
discharge duration ending.
Ground turn with bin doors
open and passengers in seats
• 15 minute charge
• 30 minute charge
• 6.75
• 9
Bin doors can be open during
charging. Passenger loading and
unloading periods cannot be
included in the charge time.
Passengers can be on the airplane.
Begin charging prior to previous
discharge duration.
Ground turn with bin doors
open and no passengers in
seats
• 15 minute charge
• 30 minute charge
• 7.5
• 10
Bin doors can be open during
charging. Passenger loading and
unloading periods cannot be
included in the charge time.
Passengers cannot be on the
airplane. Begin charging prior to
previous discharge duration.
Charge Scenario Photoluminescent
Duration (Hours)
Remarks
December 16, 2002
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Lighting -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 3.10.9
Flashlights
Flashlights are stowed near each flight attendant seat. These high intensity
flashlights illuminate automatically when they are removed from the stowage
brackets. A battery indicator light flashes every three to four seconds to indicate
adequate power. The light can be extinguished only by placing the flashlight back
into the stowage bracket. The batteries cannot be recharged.
Emergency Lights - Exterior
Exterior emergency lights illuminate the escape slide. The lights are located aft of
each entry and service door, and illuminate the areas at the base of the escape
slides. When the slide is deployed, the lights turn on automatically to illuminate
the slide lanes.
YX600, YX700
Two emergency lights are installed on each side of the fuselage to illuminate the
overwing escape routes and ground contact area.
YX800, YX900
Three emergency lights are installed on each side of the fuselage to illuminate the
overwing escape routes and ground contact area.
Emergency Escape Path Lights
October 30, 2003
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Lighting -
Copyright © The Boeing Company. See title page for details.
3.10.10 D6-27370-6/7/8/900-FAM-TBC
Interior and Exterior Emergency Lights
YX600, YX700
- Located in the forward
AISLE LIGHTS
EXTERIOR
EMERGENCY LIGHTING
ESCAPE SLIDE
LIGHTING
EXIT LOCATOR SIGNS
- Located in the
passenger cabin
and aft lowered ceiling,
ceiling.
in the center of the
entry and service door.
the overwing escape
hatches, and above each
EMERGENCY EXIT SIGNS
passenger cabin above
INTEGRAL SLIDE
LIGHTING
FLOOR PROXIMITY
LIGHTS
October 30, 2003
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Lighting -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 3.10.11
YX800, YX900
- Located in the forward
AISLE LIGHTS
EXTERIOR
EMERGENCY LIGHTING
ESCAPE SLIDE
LIGHTING
EXIT LOCATOR SIGNS
- Located in the
passenger cabin
and aft lowered ceiling,
ceiling.
in the center of the
entry and service door.
the overwing escape
hatches, and above each
EMERGENCY EXIT SIGNS
passenger cabin above
INTEGRAL SLIDE
LIGHTING
FLOOR PROXIMITY
LIGHTS
October 30, 2003
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Lighting -
Copyright © The Boeing Company. See title page for details.
3.10.12 D6-27370-6/7/8/900-FAM-TBC
Intentionally
Blank
December 16, 2002
737 Flight Attendant Manual
Communications Chapter 4
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 4.10.1
4.10 Communications-
Overview
This chapter provides a description of the airplane communications systems used
by the flight attendants. These systems include:
• cabin interphone system
• passenger address system
• passenger call system
• lavatory call system
• passenger signs.
Cabin Interphone System
The cabin interphone system consists of a party-type talk/listen network that has
stations in the flight deck, at the attendant stations and the external/internal service
jacks.
The cabin interphone system can be used to make these calls:
• flight deck-to-attendant
• attendant-to-flight deck
• attendant-to-attendant
• passenger address announcements.
There are two handsets in the cabin:
• one at each attendant station at the forward and aft entry doors
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Master Call Lights
A master call light panel is installed in the forward and aft ceiling of the passenger
compartment.
Cabin Interphone Calls
The cabin interphone calls are initiated by removing the handset from the handset
cradle and dialing the code for the desired location or type of call. It is not
necessary to use the Push To Talk switch when making an interphone call. When
an attendant station receives a call, the passenger address system (PAS) sounds a
HI-LO chime, and the pink station cabin interphone crew call light illuminates.
When the receiving handset is removed from the cradle or the calling hand selects
RESET the pink interphone crew call light will turn off.
Crew Call Light
(pink)
Passenger Call Light
(blue)
Lavatory Call Light
(amber)
CALL LIGHT PANEL
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Interphone Directory
5
8
222
2
PILOT ALERT
PA
ATTENDANT
PILOT
LIFT HANDSET
Reset
Push To Talk
Passenger Address
# 0
*
9 8 7
6 5 4
3 2 1
HANDSET
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Communications -
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Passenger Address System
The passenger address (PA) system is used for making flight deck, attendant, and
prerecorded announcements to the passenger cabin. Entertainment audio and
boarding music can also be sent through the PA system. Flight attendants can
make PA announcements using the cabin interphone handsets.
Passenger Address Announcements
Prerecorded announcements and boarding music sent through the PA system are
controlled by the prerecorded announcement/boarding music system.
Passenger address announcements are prioritized in the following order:
• flight deck
• flight attendants
• prerecorded announcements
• boarding music.
A higher priority announcement overrides a lower priority announcement.
Making PA Announcements
To make a Passenger Address Announcement:
• remove handset from the cradle
• enter the number 8 on the handset
• push the PTT switch
• make the announcement.
If an announcement is already in progress and has a higher priority, the lower
priority systems will be paused (prerecorded announcements, boarding music, and
entertainment audio/video) or overridden.
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Passenger Call System
A call from the passenger seating area is made by pushing the ATTENDANT
CALL switch located in the Passenger Service Unit.
Pushing the ATTENDANT CALL switch:
• illuminates the attendant call light located on the PSU
• illuminates the blue passenger call light at the associated forward or aft
attendant station
• sounds a single HI chime at the associated attendant station.
The attendant call light is extinguished by pushing the attendant call switch in the
PSU where the call originated.
Attendant Call
Switches
Attendant Call
Lights
EACH PSU
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Lavatory Call System
A call from the lavatory is made by pushing the ATTENDANT CALL switch
located on the inboard wall above the lavatory sink cabinet.
Pushing the ATTENDANT CALL switch:
• illuminates the lavatory call light/reset switch located on the outside wall
of the calling lavatory
• illuminates the amber lavatory call light at the associated forward or aft
attendant station
• sounds a single HI chime at the associated attendant station.
The lavatory call light is extinguished by pushing the lavatory call light/reset
switch on the outside wall of the calling lavatory.
IN LAVATORY
December 16, 2002
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Communications -
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D6-27370-6/7/8/900-FAM-TBC 4.10.7
Passenger Signs
No smoking and fasten seat belt signs are located in the cabin and installed in the
PSUs. The signs are visible to all passengers.
A RETURN TO SEAT sign in each lavatory is visible only when the sign is
illuminated.
The signs are controlled from the flight deck either manually or automatically. If
the Captain selects automatic control, all signs will illuminate when the landing
gear is down. After takeoff, the NO SMOKING signs extinguish when the landing
gear is raised and the FASTEN SEAT BELTS/RETURN TO SEAT signs
extinguish when the wing flaps are fully retracted. During the landing sequence,
the FASTEN SEAT BELTS/RETURN TO SEAT signs illuminate when the flaps
are lowered or when the landing gear is down. The NO SMOKING signs
illuminate when the landing gear is extended.
Each time the signs illuminate or extinguish, a LO chime sounds.
EACH PSU
IN LAVATORY
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December 16, 2002
737 Flight Attendant Manual
Lavatories Chapter 5
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 5.10.1
5.10 Lavatories-
Overview
This chapter provides a description of the lavatories and their locations, water and
waste systems, lavatory smoke detection and waste compartment fire
extinguishing.
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Lavatories -
Copyright © The Boeing Company. See title page for details.
5.10.2 D6-27370-6/7/8/900-FAM-TBC
Lavatory Locations
There are two lavatory compartments, one forward of the forward entry door and
one forward of the aft entry door in the 737-600 and -700. There are three lavatory
compartments in the 737-800 and -900, one forward of the forward entry door, one
forward of the aft entry door and one forward of the aft service door.
October 30, 2003
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Lavatories -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 5.10.3
YX600, YX700
Lavatory D: D H
Lavatory A: H
D
H
Baby Care Station
Handicapped
Access
Typical 737-600/700 Lavatory Layout
October 30, 2003
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Lavatories -
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5.10.4 D6-27370-6/7/8/900-FAM-TBC
YX800, YX900
Lavatory E: Lavatory D: D H
Lavatory A: H
H
D
H
Baby Care Station
Handicapped
Access
Typical 737-800/900 Lavatory Layout
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 5.10.5
Lavatory Description
Each lavatory contains a toilet, wash basin, mirror, necessary vanity items, and
disposal units. In addition, there is an attendant call switch, a loudspeaker for
passenger address, a RETURN TO SEAT sign, a smoke detector/alarm, a waste
compartment fire extinguishing system, a lockable door, and an overhead
compartment containing two oxygen masks. Closing and latching the lavatory
door causes the mirror light and a LAVATORY OCCUPIED sign to illuminate.
The lavatory door can be locked or unlocked from the outside by opening the flap
above the VACANT/OCCUPIED indicator and sliding the lock left or right.
Lavatory Layout
Manual Toilet
Shut-off Handle
Flush Button
Water Shut-off
Handle
Waste
Compartment
Fire
Extinguisher
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
5.10.6 D6-27370-6/7/8/900-FAM-TBC
Lavatory Water System
The potable water system is supplied from one tank located beneath the cabin
floor. Potable water is supplied to the lavatory sinks and the toilet flush system.
The tanks are normally pressurized with air from an electrically driven air
compressor. When the electrically driven air compressor is not available, alternate
pressurization is automatically provided from the airplane bleed air system.
Hot and cold water is available in the lavatories. The water heater is located below
the lavatory sink and has three selectable temperatures:
• low (approximately 105 degrees F)
• medium (approximately 115 degrees F)
• high (approximately 125 degrees F).
An amber indicator light located near the top of the heater is illuminated when the
power switch is on and the heater is operating normally. An ON/OFF switch is
located next to the amber light.
The amount of water remaining in the tanks can be verified on the attendant panel
at the aft attendant station.
Water is not available while the tanks are being serviced.
POTABLE WATER
E
1/4
1/2
3/4
F
Quantity Indicator
Continuously displays
amount of potable
water remaining in the
tank.
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 5.10.7
Water Supply Selector Valve
Each lavatory has a WATER SUPPLY selector VALVE. The WATER SUPPLY
selector VALVE has four positions, and is located in the cabinet below the sink.
The four positions are:
• SUPPLY ON – Normal operating position. When the water system is
depressurized, all lavatories except “A” will drain. In this lavatory, the
drain valve must be opened to drain the lavatory
• FAUCET ONLY – In this position, water is supplied to the faucet, but not
to the toilet
• TOILET ONLY – In this position, water is supplied to the toilet, but not to
the faucet
• OFF – No water is supplied to the lavatory.
Note: In the OPEN position, the drain valve allows the water to drain from all the
forward lavatory and galley supply lines. In the CLOSE position, the water
from the supply lines flows to the lavatory and galley components and does
not flow overboard.
OFF
SUPPLY ON
TOILET ONLY
FAUCET ONLY
CLOSE
OPEN
DRAIN VALVE
DO NOT OPEN IN FLIGHT
PLACARD
Drain Valve Handle (red)
Located in FWD lavatory
only.
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
5.10.8 D6-27370-6/7/8/900-FAM-TBC
Lavatory Waste System
Waste water from the lavatory sinks is drained overboard through heated drain
masts. Toilet waste is flushed into a holding tank located in the bulk cargo area.
Below 16,000 feet, the waste system uses a vacuum to collect the waste material
and deposit it in the tanks. Above 16,000 feet, the pressure difference between the
cabin and outside pressure moves the waste from the toilets to the tanks.
Pushing the flush button on the toilet activates the flush cycle. A flush cycle uses
water from the potable water system, and lasts approximately seven seconds.
Once the flush button is pushed, there is an automatic 15-second delay for a
system reset before the next flush cycle can be initiated. This conserves water by
preventing consecutive flushes if the flush button is repeatedly pushed.
There are two sensors attached to the upper part of the waste tank. Both sensors
must signal that the waste tank is full before the flush capability is deactivated. If
a sensor fails, it signals that the tank is full. There is also a sensor in each waste
tank drain line. It provides data to the WASTE SYSTEM indicator on the aft
attendant panel on the amount of waste in the waste tank.
Waste tank quantity status can be verified on the attendant panel at the aft
attendant station. In the event the waste tank becomes full, the LAVS INOP light
will illuminate and all lavatory toilets will be inoperative. The CLEAN CHECK
SENSOR light will illuminate if a sensor fails or is fouled, indicating system
maintenance is required. The waste system is still operational when the CLEAN
CHECK SENSOR light is illuminated.
WASTE SYSTEM
CLEAN/
SENSOR
CHECK
TEST
TO PRESS
LAVS
INOP
E
1/4
1/2
3/4
F
Quantity Indicator
Continuously displays
amount of waste in
the tank.
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 5.10.9
Lavatory Smoke Detector
A smoke detector is mounted in each lavatory ceiling. When activated, a horn
sounds in the smoke detector and the red Alarm Indicator Light illuminates on the
smoke detector.
Once the smoke clears, the red Alarm Indicator Light extinguishes, the horn stops,
and the smoke detector is sensitive to smoke again.
1 Interrupt Switch (recessed)
PRESS & HOLD – Silences alarm.
2 Power Indicator Light (green)
Illuminated – unit is operating.
3 Alarm Indicator Light (red)
Illuminated – smoke is detected.
4 Self-Test Switch
INOP.
1
3
4
2
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
5.10.10 D6-27370-6/7/8/900-FAM-TBC
Lavatory Fire Extinguishing System
An automatic fire extinguishing system is located beneath the sink in each
lavatory. A fire extinguisher discharges a halon vapor through either one or both
heat-activated nozzles. Both nozzles discharge toward the waste disposal
container. A temperature indicator is located inside the waste compartment below
each sink. Grey dots on the indicator turn black when exposed to high
temperatures. If any dot has turned black, the extinguisher may have discharged.
Lavatory Temperature Indicator
CHECK THE FOUR GREY DOTS ON
TEMPERATURE INDICATOR
LOCATED ABOVE WASTE CONTAINER
IF ANY GREY DOT HAS TURNED BLACK
CHECK FOR FIRE DAMAGE
REPLACE FIRE EXTINGUISHER
REPLACE TEMPERATURE INDICATOR
TEMPERATURE INDICATOR
250 230 200 180
TEMPERATURE INDICATOR
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 5.10.11
Lavatory Non-Normals
Lavatory Sink Water Faucet Fails to Shut Off
If the sink water faucet buttons do not shut off the running water, the water system
for the sink must be shut off. Turn the WATER SUPPLY selector VALVE, located
in the cabinet under the sink to the TOILET or SHUT OFF position.
Toilet Flooding
If a toilet floods due to the water rinse valve sticking open after flushing,
immediately flush the toilet to evacuate excess water from the toilet bowl. If the
water is still flowing, shut off the water for that toilet. Turn the water supply
selector valve to the FAUCET or SHUT OFF position.
Toilet Flush System Blockages
Blockages can occur if large objects are flushed down the toilet. Items which
commonly cause blockages are diapers, hand towels, cups, and large quantities of
toilet paper.
Toilet Flush Valve Fails to Reset
A loud continuous air noise or sucking noise coming from the toilet is caused by
the flush valve sticking in the open position. Close the toilet lid and pull the
manual shutoff handle located at the base of the toilet out. This closes the flush
valve and stops the noise. Placard the lavatory as inoperative.
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
5.10.12 D6-27370-6/7/8/900-FAM-TBC
Lavatory Panel Door
To open the lavatory door in the event of a door latch failure, the following
procedure should be followed:
• remove the screw from the handle using a coin or other small suitable tool
and keep the screw
• pull off the door latch handle
• push the shaft through with the screw from the door latch handle
• remove the plate from the door (the latch assembly comes away with the
plate and the door can be opened).
If Door Handle Inoperative:
Remove Screw From Handle Using
Coin and Keep Screw. Pull Handle Off.
Push Shaft Through With Screw. Pull
Plate
Screw
Door Latch
Handle
Instruction Placard
October 30, 2003
737 Flight Attendant Manual
Lavatories -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 5.10.13
Lavatory Bi-Fold Door Removal
If the lavatory door becomes blocked from the inside due to an incapacitated
person lying on the floor or supplies falling out of the storage compartment onto
the floor, use the following procedure to remove the door and gain access to the
lavatory compartment.
• Unlock the door.
• If necessary, unscrew the actuating knobs of the hinge pins and the
retractable slider so the heads of the knobs do not contact the door trim.
DO NOT UNSCREW THE KNOBS MORE THAN 1 – 2 TURNS.
• Retract the hinge pins and the sliders by moving their retraction knobs in
the direction shown by the arrows.
• If there is nothing blocking the inside of the door, fold the door inward
and remove the door.
• If there is an obstruction inside the lavatory that prevents the door from
being folded inward, push the door into the lavatory and slide the door
around the obstruction.
Door latch
Door
handle
Push
Lower hinge pin
Retraction
knob
Upper hinge pin Retractable
slider
October 30, 2003
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Lavatories -
Copyright © The Boeing Company. See title page for details.
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October 30, 2003
737 Flight Attendant Manual
Galleys Chapter 6
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 6.10.1
6.10 Galleys-
Overview
This chapter provides a description of the galleys, locations, and associated water
and waste systems.
Galleys are manufactured by an outside vendor and conform to airline
specifications. Refer to vendor manuals for galley equipment and operation.
December 16, 2002
737 Flight Attendant Manual
Galleys -
Copyright © The Boeing Company. See title page for details.
6.10.2 D6-27370-6/7/8/900-FAM-TBC
Galley Locations
YX600, YX700
G4B
G1
G2
Typical 737-600/700 Galley Layout
October 30, 2003
737 Flight Attendant Manual
Galleys -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 6.10.3
YX800, YX900
G4B
G1
G2 G7
Typical 737-800/900 Galley Layout
October 30, 2003
737 Flight Attendant Manual
Galleys -
Copyright © The Boeing Company. See title page for details.
6.10.4 D6-27370-6/7/8/900-FAM-TBC
Galley Description
Individual galley modules may contain ovens, waste containers, coffee makers,
refrigeration units, storage/servicing carts, sinks and stowage space to aid in food
preparation and dispensing. Galleys are equipped with electrical power and water
systems. Lighting controls are located on the galley electric panel. A galley vent
system keeps the air fresh.
Service carts are restrained for taxi, takeoff and landing in their respective stowage
areas located at various galleys. The number of food carts shall not exceed the
number of inflight cart restraints available.
Galley Power
Power for the galleys is available only if the galley power switch in the flight deck
is ON. In flight, with the loss of one or more generators, galley electrical power is
automatically shut off.
Galley Water System
Galley water is supplied from one water tank. The tank is normally pressurized
from the airplane bleed air system. When bleed air pressure is not available,
alternate pressurization is automatically provided by an electrically driven air
compressor. Water is not available while the tank is being serviced.
Each galley that has potable water is equipped with a WATER SHUT-OFF
VALVE. Positioning the WATER SHUT-OFF VALVE to OFF turns off water to
that galley.
Galley Waste System
Galley sink waste water is drained overboard through heated drain masts.
Do not dispose of solid waste materials (coffee grounds, tea bags, fruit pulp, and
so on) in the sink. Put solid waste material in the galley waste containers.
OFF
ON
WATER SHUT-OFF VALVE
December 16, 2002
737 Flight Attendant Manual
Galleys -
Copyright © The Boeing Company. See title page for details.
D6-27370-6/7/8/900-FAM-TBC 6.10.5
Galley Non-Normals
Galley Sink Drain Blockages
To prevent sink drain blockages, do not put solid waste in the sink drain. Do not
remove the sink drain strainer. Put solid waste in the waste containers. Mixtures
of milk and wine can curdle and create drain blockage. When disposing of milk
and wine, pour them separately into the sink, diluting each with an equal amount
of water to flush the system. If a sink drain is blocked, or drainage is slow, no more
fluids should be poured into the sink. Dispose of fluids in another galley sink.
Galley Water Fails to Shut Off
If the water cannot be turned off in any of the galley fixtures, such as the sink water
faucet, coffee maker, water boiler, and so on, the water system for that galley must
be shut off. Position the galley WATER SHUT-OFF VALVE to OFF.
December 16, 2002
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Galleys -
Copyright © The Boeing Company. See title page for details.
6.10.6 D6-27370-6/7/8/900-FAM-TBC
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