Flight Attendant Manual 777/200

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Medical Power Outlets [Option shown: 6 outlets installed; Option: xx outlets] Six medical power outlets are located in the passenger cabin: • after the second row of first class seats on the right side of the airplane in the lower sidewall. • after the forth row of first class seats on the left side of the airplane in the lower sidewall. • in front of the first row of business class seats on the left and right side of the airplane in the lower sidewall. • in front of the first row of economy class seats on the left side of the airplane in the lower sidewall. • aft of the last row of economy class seats on the right side of the airplane in the lower sidewall. The outlets are covered with a plug similar to the plugs in the existing cabin service outlets. Power to the outlets is controlled by switches on the flight deck. February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. 1.10.10 D611W302-TBC (200 GenFam) Flight Deck Security Door A lockable flight deck security door is installed to resist forcible entry by unauthorized personnel. In addition, the door meets the requirements for resistance to ballistic penetration and intruder entrance. The door opens into the flight deck. A viewing lens in the door allows observation of the passenger cabin. The door can be manually opened from the flight deck by turning the door handle. Entry to the flight deck is monitored by the flight crew. In the case of flight crew incapacitation, flight deck access may be gained through the use of the emergency access panel located on the right-side wall. February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.10.11 1 Decompression Blow Out Panel 2 Flight Deck Emergency Access Panel 3 Deadbolt Key Lock Note: The door incorporates a deadbolt with a key lock. Locking the deadbolt on the flight deck side prevents the key from unlocking the door on the passenger cabin side. 4 Door Handle Normal Flight Deck Access Access to the flight deck is by permission of the flight crew. FWD 1 2 5 3 4 ENT 1 2 3 4 February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. 1.10.12 D611W302-TBC (200 GenFam) Flight Deck Emergency Access Panel A flight deck emergency access panel is located on the passenger side door post. The emergency access panel includes a six button keypad for entering the numeric access code along with red, amber, and green lights. The red light illuminates to indicate the door is locked. When the correct emergency access code is entered, the amber light illuminates. The green light illuminates to indicate the door is unlocked. The emergency access code is used to gain access to the flight deck in case of emergency or flight crew incapacitation. February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.10.13 1 Keypad Push - enters 3 to 8 digit numeric access code. Entry of correct emergency access code sounds flight deck chime. 2 Access Lights Red (illuminated) - door locked. Amber (illuminated) - correct emergency access code entered. Green (illuminated) - door unlocked. 1 2 5 3 4 ENT 1 2 February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. 1.10.14 D611W302-TBC (200 GenFam) Normal Operation If emergency access to the flight deck is required, entry of the correct emergency access code causes: • a flight deck chime to sound • initiates the auto-unlock sequence Note: The illumination of the amber light on the access panel indicates that the correct emergency access code has been entered and the door is programmed to automatically unlock after a time delay. Note: If the flight crew decides to deny entry, the door remains locked and prevents further keypad entry for several minutes. Note: If the correct emergency access code is entered and the flight crew takes no action, the door unlocks for a short time after the expiration of a time delay. • the green indicator light on the emergency access panel illuminates when the door is unlocked. February 14, 2003 Flight Attendant Manual Airplane Description Chapter 1 Non-Normal Operations Section 20 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.20.1 1.20 Airplane Description-Non-Normal Operations Passenger Cabin Non-Normals Overhead Stowage Bin Will Not Open If the handle jams and the stowbox cannot be opened: • remove the plugs located in the lower left and lower right corners of the stowbox (removing the plugs gains access to the emergency release levers) • apply pressure to hold the stowbox in position so that it doesn’t drop open quickly possibly causing injury • using a finger or a pencil, push up on both of the emergency release levers at the same time • carefully lower the stowage bin. Emergency Release Lever Plugs View looking up at stowbox February 14, 2003 Flight Attendant Manual Airplane Description - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 1.20.2 D611W302-TBC (200 GenFam) Passenger Overhead Stowage Bin Will Not Open If a stowage bin cannot be opened using the stowage bin handle: Note: Usually the stowage bin handle releases one of the two latches. Use the emergency release lever to release the other latch. • while pulling on the handle, gently pull down each end of the bin to determine which end is not releasing • open the stowage bin adjacent to the end of the stowage bin that is not being released • locate the emergency release lever on the end of the stowage bin that will not release. February 14, 2003 Flight Attendant Manual Airplane Description - Non-Normal Operations Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.20.3 • center aisle bin - using your index finger, pull the emergency release lever up, towards you, while pulling on the bin handle. • outboard stowage bins - using a name badge, comb, etc., slide it down the outer edge of the stowbin toward the emergency release lever while pulling on the bin handle Center Aisle Bin Emergency Release Lever • Pull to open. Emergency Release Lever • Pull down to open. Outboard Bin February 14, 2003 Flight Attendant Manual Airplane Description - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 1.20.4 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Control Panels Chapter 2 Table of Contents Section 0 FCOM Template 12/12/98 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 2.TOC.0.1 2.0 Control Panels-Table of Contents Attendant Switch Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.1 Attendant Switch Panels (ASP) . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.1 Door 1 Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.2 Door 4 Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.3 Door 2 Left/Right, Door 3 Left/Right, Door 4 Left. . . . . . . . . 2.10.4 Door 1 Center, Door 4 Center . . . . . . . . . . . . . . . . . . . . . . . . . 2.10.5 Passenger Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.20.1 Passenger Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.20.1 PCU - All Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.20.2 PCU - Crew Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.20.3

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Designated flight attendant direct view seats must be occupied by flight attendants during taxi, takeoff and landing. See the Passenger and Attendant Layout for direct view seat locations. Flight Attendant Stations Flight attendant stations are located at each door and include an attendant switch panel, service unit, attendant work lights, handset, seats, and cabin area control panels. Designated emergency equipment and a service unit containing oxygen masks are located at each flight attendant station. For details, refer to Chapter 8, Emergency Equipment. February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.10.7 Passenger and Attendant Seating Layout [Flight Crew Rest - not installed - typical] A•* A A A• A• A• A•* A• A•* A A• A AAA A = Attendant Seats (15) • = Handsets (8) Purser Work Station February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. 1.10.8 D611W302-TBC (200 GenFam) Passenger Service Units The passenger service units are located immediately below the overhead stowage bins. Each unit has reading lights, controlled by a switch in the passenger seat arm rest, an attendant call light, and a seat locator sign. Emergency Oxygen [Option shown: Chemical oxygen - 12 minutes; Option: 22 minutes] Passenger oxygen masks are located in overhead modular compartments. One mask is supplied for each passenger seat and two for each lavatory. An extra mask is located in both the center and outboard passenger seat units. Oxygen is available for approximately 12 minutes. [Option: Gaseous oxygen] Passenger oxygen masks are located in overhead modular compartments. One mask is supplied for each passenger seat and two for each lavatory. An extra mask is located in both the center and outboard passenger seat units. The system activates automatically if cabin altitude exceeds approximately 14,000 feet. If a group of masks fails to drop, the mask compartment can be released manually. Masks automatically drop from stowage and a continuous flow of oxygen is initiated when a mask is pulled. Pulling on one mask causes oxygen flow to all masks in that unit. The system can be manually activated by the flight crew at any altitude by pushing the passenger oxygen switch on the flight deck. See Chapter 8, Emergency Equipment System Description, for detailed information. February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.10.9

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February 14, 2003 Flight Attendant Manual Preface List of Effective Pages Chapter 0 Section 2 * = Revised, Added, or Deleted Copyright © The Boeing Company. See title page for details. February 14, 2003 D611W302-TBC (200 GenFam) 0.2.1 0.2 Preface-List of Effective Pages Page Date * Title Page February 14, 2003 Copyright 0.0.1-2 June 28, 2002 * 0.1.1-2 February 14, 2003 0.3.1-2 June 28, 2002 * 0.2.1-2 February 14, 2003 Airplane Description (tab) * 1.TOC.0.1-2 February 14, 2003 * 1.10.1 February 14, 2003 1.10.2 June 28, 2002 * 1.10.3-4 February 14, 2003 1.10.5-7 June 28, 2002 * 1.10.8-14 February 14, 2003 1.20.1-2 June 28, 2002 * 1.20.3 February 14, 2003 1.20.4 June 28, 2002 Control Panels (tab) * 2.TOC.0.1-2 February 14, 2003 * 2.10.1-6 February 14, 2003 * 2.20.1-4 February 14, 2003 Cabin Management System (tab) * 2A.TOC.0.1-4 February 14, 2003 * 2A.10.1-3 February 14, 2003 2A.10.4 June 28, 2002 * 2A.10.5 February 14, 2003 2A.10.6 June 28, 2002 * 2A.10.7 February 14, 2003 Cabin Management System (cont) 2A.10.8 June 28, 2002 * 2A.15.1-14 February 14, 2003 * 2A.20.1-14 February 14, 2003 * 2A.25.1-6 February 14, 2003 * 2A.30.1-12 February 14, 2003 * 2A.35.1-4 February 14, 2003 2A.40.1-2 June 28, 2002 2A.45.1-2 June 28, 2002 * 2A.50.1-4 February 14, 2003 * 2A.51.1-2 February 14, 2003 * 2A.60.1-14 February 14, 2003 Lighting (tab) * 3.TOC.0.1-2 February 14, 2003 * 3.10.1-2 February 14, 2003 3.10.3-6 June 28, 2002 3.20.1-2 June 28, 2002 Communications (tab) * 4.TOC.0.1-2 February 14, 2003 4.10.1-2 June 28, 2002 * 4.20.1-8 February 14, 2003 * 4.21.1-6 February 14, 2003 * 4.22.1-2 February 14, 2003 * 4.23.1-2 February 14, 2003 * 4.24.1-2 February 14, 2003 * 4.30.1-4 February 14, 2003 * 4.40.1-4 February 14, 2003 Page Date Flight Attendant Manual Preface - List of Effective Pages * = Revised, Added, or Deleted Copyright © The Boeing Company. See title page for details. 0.2.2 D611W302-TBC (200 GenFam) February 14, 2003 Lavatories (tab) * 5.TOC.0.1-2 February 14, 2003 5.10.1-14 June 28, 2002 5.20.1-10 June 28, 2002 Galleys (tab) * 6.TOC.0.1-2 February 14, 2003 6.10.1-4 June 28, 2002 6.20.1-4 June 28, 2002 Doors, Slides and Emergency Exits (tab) * 7.TOC.0.1-2 February 14, 2003 7.10.1-2 June 28, 2002 7.20.1-12 June 28, 2002 * 7.20.13 February 14, 2003 7.20.14-18 June 28, 2002 * 7.40.1-2 February 14, 2003 Emergency Equipment (tab) * 8.TOC.0.1-2 February 14, 2003 * 8.10.1-6 February 14, 2003 8.10.7-14 June 28, 2002 * 8.10.15 February 14, 2003 8.10.16-18 June 28, 2002 Non-Normal Situation Guidelines (tab) * 9.TOC.0.1-2 February 14, 2003 * 9.10.1-8 February 14, 2003 * 9.20.1-8 February 14, 2003 * 9.30.1-10 February 14, 2003 Miscellaneous (tab) * 10.TOC.0.1-2 February 14, 2003 10.10.1-2 June 28, 2002 (blank tab) Page Date Flight Attendant Manual Airplane Description Chapter 1 Table of Contents Section 0 FCOM Template 12/12/98 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.TOC.0.1 1.0 Airplane Description-Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.1 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.1 Airplane Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.1 Principal Dimensions - 777-200/777-200ER. . . . . . . . . . . . . . 1.10.2 Airplane Systems General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.3 Auxiliary Power Unit (APU) . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.3 Airplane Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.3 Air Conditioning and Pressurization . . . . . . . . . . . . . . . . . . . . 1.10.3 Passenger Cabin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.3 Cabin Systems Electrical Power . . . . . . . . . . . . . . . . . . . . . . . 1.10.3 Cabin Management System . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.4 Cabin Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.4 Galleys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.4 Lavatories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.5 Closets and Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.5 Overhead Stowage Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.5 Passenger and Attendant Seating. . . . . . . . . . . . . . . . . . . . . . . 1.10.6 Passenger and Attendant Seating Layout. . . . . . . . . . . . . . . . . 1.10.7 Passenger Service Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.8 Emergency Oxygen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.8 Medical Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.9 Flight Deck Security Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.10 Normal Flight Deck Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.10.11 Flight Deck Emergency Access Panel . . . . . . . . . . . . . . . . . . 1.10.12 Non-Normal Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.20.1 Passenger Cabin Non-Normals . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.20.1 Overhead Stowage Bin Will Not Open . . . . . . . . . . . . . . . . . . 1.20.1 Passenger Overhead Stowage Bin Will Not Open. . . . . . . . . . 1.20.2 February 14, 2003 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 1.TOC.0.2 D611W302-TBC (200 GenFam) Airplane Description - Table of Contents Intentionally Blank February 14, 2003 Flight Attendant Manual Airplane Description Chapter 1 Introduction Section 10 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.10.1 1.10 Airplane Description-Introduction Overview This chapter provides a general description of the airplane, principal dimensions, and passenger cabin. Airplane Description [Typical] [Typical] [Typical] Airplane model: 777-200 Engines: General Electric GE90–76B, rated at 76,400 pounds of thrust each. Pratt & Whitney PW4077, rated at 77,200 pounds of thrust each. Rolls Royce Trent 875, rated at 73,400 pounds of thrust each. Maximum takeoff weight: 445,000 pounds Maximum takeoff weight: 201,848 kilograms Maximum takeoff weight: 545,000 pounds (247,207 kilograms) Crew: Captain First Officer Passenger seating capacity (typical): 281 total: 18 first class 70 business class 193 economy class Fuel capacity: 31,000 gallons (117,300 liters) Maximum operating altitude: 43,100 feet Maximum operating speed: 330 knots (0.87 Mach) Range: 4,000 to 5,000 nautical miles 4,600 to 5,800 statute miles (7,400 to 9,300 kilometers) February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. 1.10.2 D611W302-TBC (200 GenFam) Principal Dimensions - 777-200/777-200ER 199 feet 11 inches 70 feet 36 feet 205 feet 10 inches 60 feet 6 inches 84 feet 11 inches (60.9 meters) (21.3 meters) (11 meters) (62.7 meters) (18.4 meters) (25.9 meters) February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.10.3 Airplane Systems General Auxiliary Power Unit (APU) An APU is mounted in the tail of the airplane. The APU is a gas turbine engine capable of operating both in the air and on the ground. On the ground, the APU provides the electrical power and bleed air necessary to operate the airplane systems if external ground services are not available. In flight, the APU is capable of serving as a back-up for the engine bleed air system at or below 22,000 feet. Airplane Electrical Power The electrical power system supplies 115 volt AC and 28 volt DC electrical power to the airplane. On the ground, power can also be provided by the APU or by external power carts. If the electrical system loses one or more generators, electrical power to one or more galleys is removed automatically. Air Conditioning and Pressurization Normally, bleed air for air conditioning and pressurization is supplied by the engines. The APU can also be used to supply bleed air. Temperature is controlled separately for the flight deck and for the passenger cabin. Flight attendants control cabin temperature through the cabin management system (CMS). The cabin management system is also used to adjust the selected temperatures for each passenger zone. The cabin pressure is controlled automatically to provide a programmed cabin altitude. Passenger Cabin Cabin Systems Electrical Power [IFE/PASS SEATS/CABIN/UTILITY switches installed] Electrical power to the cabin Inflight Entertainment Equipment (IFE) and galley power systems is primarily controlled from the flight deck. Additional control of the IFE system is available to the cabin crew through the IFE Master Power switch located in the Video Control Center (VCC). Galley power may be turned off by moving the appropriate galley Emergency Power switch to the OFF position. IFE and Passenger Seats Power Control Electrical power to the IFE and passenger seats may be controlled by the IFE/passenger seats power switch on the flight deck electrical panel or the IFE power switch in the VCC. With the switch ON, the IFE and all passenger seat and related systems are powered normally. February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. 1.10.4 D611W302-TBC (200 GenFam) Placing the IFE/passenger seats power switch OFF removes power from the following: • IFE (all components) • passenger seats (including seat motor power, personal computer power outlets, and telephones) Cabin and Utility Systems Power Control Electrical power to various cabin and utility systems may be controlled by the cabin/utility power switch on the flight deck electrical panel. With the switch ON, the ground service system and galleys are powered normally. Moving the flight deck cabin/utility power switch OFF removes power from items such as: • ground service system • galleys • fluorescent cabin lighting Additionally, when the flight deck cabin/utility power switch is selected OFF, the following cabin lights are turned on: • night lights, supplemental night lights, and reading lights • attendant work lights and some galley/crew rest lights Each galley has a galley emergency power off switch to control the power for that galley. See Chapter 6, Section 20, Galleys - Non-Normal Operations. Cabin Management System The cabin management system is designed to control and monitor many cabin and passenger functions. Control panels for the cabin management system are located at designated attendant stations. See Chapter 2A, Cabin Management System, for detailed information. Cabin Doors The passenger cabin is served by four entry doors, numbered 1L, 2l, 3l, and 4L, located on the left side of the airplane. Service doors, numbered 1R, 2R, 3R, and 4R, are located on the right side of the airplane. See Chapter 7, Doors, Slides and Emergency Exits, for detailed information. Galleys The galleys have provisions for storing and preparing food and beverages. Removable containers, which insert and latch into the galley walls, are used for replenishment of supplies, food, beverages, and waste storage. The galleys are equipped with electrical power and water services. See Chapter 6, Galleys, for detailed information. February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 1.10.5 Lavatories Each lavatory contains a toilet, wash basin, mirror, and all the necessary vanity items and disposal units. Some of the lavatories have baby care stations and handicap provisions. The lavatories contain two oxygen masks which deploy automatically during cabin depressurization. Ventilation is provided for each lavatory and air exhausts through overboard vents. See Chapter 5, Lavatories, for detailed information. Closets and Partitions Closets are installed in the forward half of the airplane. Partitions, lavatories, and galleys are used to separate class seating. Some partitions have literature pockets. Overhead Stowage Bins Door 1 and Door 4 Stowage Bin There are overhead stowage bins located in the ceiling over doors 1L, 1R, 4L, and 4R. Passenger Overhead Stowage Bins Overhead stowage bins over both the outboard and center seats accommodate blankets, pillows, and carry-on items. Emergency equipment may also be stored in the bins. Each bin has a placard stating its maximum weight capacity. February 14, 2003 Flight Attendant Manual Airplane Description - Introduction Copyright © The Boeing Company. See title page for details. 1.10.6 D611W302-TBC (200 GenFam) Passenger and Attendant Seating Passenger Seating Accommodations are provided for each passenger class. A passenger control unit (PCU) is provided in each seat arm rest. Passengers use the PCU to make entertainment selections, turn the reading light on or off, or call for passenger service. Flight Attendant Seating The flight attendant seats automatically return to the stowed position when unoccupied. A combination seat belt/shoulder harness and a padded head rest are installed in the seat. The harness functions as an inertia restraint device and retracts into a stowed position when not in use. The buckle has a release plate that must be moved through 90 degrees for release to occur.