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Flight Attendant Manual 777/200 [复制链接]

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发表于 2008-12-28 03:31:37 |只看该作者 |正序浏览
Copyright © 2000 The Boeing Company All Rights Reserved Document Number D611W302-TBC (200 GenFam) January 1, 2000 Revision Number: 03 Revision Date: February 14, 2003 777-200 Flight Attendant Manual The Boeing Company Copyright Information Boeing claims copyright in each page of this document only to the extent that the page contains copyrightable subject matter. Boeing also claims copyright in this document as a compilation and/or collective work. The right to reproduce, distribute, display, and make derivative works from this document, or any portion thereof, requires a license from Boeing. For more information, contact The Boeing Company, P.O. Box 3707, Seattle, Washington 98124. Boeing 707, 717, 727, 737, 747, 757, 767, 777, DC-8, DC-9, DC-10, MD-10, MD-11, MD-80, MD-90, BBJ, Boeing Business Jet, the Boeing logo symbol, and the red-white-and-blue Boeing livery are all trademarks owned by The Boeing Company; and no trademark license (either expressed or implied) is granted in connection with this document or otherwise. Flight Attendant Manual Preface Chapter 0 Table of Contents Section 0 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 0.0.1 0.0 Preface-Table of Contents Preface.....................................................................................................0 Airplane Description ...............................................................................1 Control Panels.........................................................................................2 Cabin Management System .................................................................2A Lighting...................................................................................................3 Communication.......................................................................................4 Lavatories................................................................................................5 Galleys ....................................................................................................6 Doors, Slides, and Emergency Exits.......................................................7 Emergency Equipment............................................................................8 Non-Normal Situation Guidelines ..........................................................9 Miscellaneous........................................................................................10 February 14, 2003 Flight Attendant Manual Preface - Table of Contents Copyright © The Boeing Company. See title page for details. 0.0.2 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Preface Chapter 0 Model Identification Section 1 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 0.1.1 0.1 Preface-Model Identification General The airplanes listed in the table below are covered in this flight attendant manual. The numbers are used to distinguish data peculiar to one or more, but not all of the airplanes. Where data applies to all airplanes listed, no reference is made to individual airplane numbers. The table permits flight crew correlation of configuration differences by Registry Number in alpha/numeric order within an operator’s fleet for airplanes covered in this manual. Configuration data reflects the airplane as delivered configuration. Airplane number is supplied by the operator. Registry number is supplied by the national regulatory agency. Serial and tabulation numbers are supplied by Boeing. This TBC manual covers typical representative airplanes. This manual is intended as a general reference for Boeing organizations and customers who do not yet have a customized manual. Airplane Number Registry Number Serial Number Tabulation Number 200 77-200 7201 WY201 February 14, 2003 Flight Attendant Manual Preface - Model Identification Copyright © The Boeing Company. See title page for details. 0.1.2 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Preface Chapter 0 Introduction Section 3 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 0.3.1 0.3 Preface-Introduction Foreword The material in this publication provides introductory information about the Boeing 777-200 airplane. The information is operationally oriented and is intended to be used as a reference by a trained flight attendant. It must be understood that the material is general in nature and is not intended, in any way, to replace official engineering drawings, documents, and handbooks for the 777-200 airplane. It is suggested that appropriate sections of the Operations Manual and Airplane Flight Manual be consulted to supplement the material contained in this publication. Note: This manual shall be revised and re-published as necessary. Warnings, Cautions and Notes The following levels of written advisories are used throughout this manual: WARNING: An operating procedure, technique, etc., which may result in personal injury or loss of life if not carefully followed. CAUTION: An operating procedure, technique, etc., which may result in damage to equipment if not carefully followed. Note: An operating procedure, etc., considered essential to emphasize. Information contained in notes may also be safety related. February 14, 2003 Flight Attendant Manual Preface - Introduction Copyright © The Boeing Company. See title page for details. 0.3.2 D611W302-TBC (200 GenFam) Intentionally Blank

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发表于 2008-12-28 03:35:40 |只看该作者
6.10.4 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Galleys Chapter 6 Non-Normal Operations Section 20 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 6.20.1 6.20 Galleys-Non-Normal Operations Galley Non-Normals Galley Emergency Power Off Switch A galley Emergency Power Off switch is located in each galley. The switch is guarded. With the guard closed, the switch is in the NORM (on) position. If there is a non-normal condition, lift the guard and position the switch to OFF. This removes all electrical power to the galley. Galley electrical power should immediately be shut off for malf 7.20.4 D611W302-TBC (200 GenFam) Door Mode Select Lever DOOR 1 2 3 4 February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.5 1 ARMED Red. Door is armed if the mode select lever is fully in the red band. When the door operating handle is moved to the OPEN position: • the door is powered open • the slide/raft deploys Note: If the door is opened from the outside, the mode select lever automatically moves to the DISARMED position. 2 DISARMED Green. Door is disarmed if the mode select lever is fully in the green band. Moving the door operating handle to the OPEN position raises the door for normal operation and disables: • the power assist for door opening • the automatic slide/raft deployment 3 Door Mode Select Lever Used to select the required mode for flight, ARMED, or arrival, DISARMED. 4 Unsafe Band Yellow and black. If any portion of the mode select lever is anywhere in the unsafe band, the door may be either armed or disarmed. CAUTION: To ensure that the door is properly armed or disarmed, the door mode select lever must be positioned fully in the red or green band. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. 7.20.6 D611W302-TBC (200 GenFam) Door Mode Select Lever Operation The mode select lever on each door controls the arming and disarming of: • the emergency power assist system (EPAS) • the escape slide/raft Setting the mode select lever to DISARMED disarms the EPAS and transfers the girt bar from the door sill to the door, so the door can be opened normally without power assist and without deploying the slide/raft. Setting the mode select lever to ARMED arms the EPAS and transfers the girt bar from the door to the door sill, so rotation of the inside door operating handle to OPEN activates the EPAS and automatically deploys and inflates the slide/raft. EPAS and manual force are sufficient to open the passenger door even if the airplane is not level because of landing gear collapse or uneven terrain. The door handle on the outside of the airplane is recessed into the door. Pushing in the red flaps at the top of the door handle allows the handle to be pulled out. Pulling the handle fully out moves the mode select lever to DISARMED, which prevents powered door opening and slide/raft deployment and inflation. Rotating the handle then unlocks and unlatches the door. After unlocking, return the handle to the stowed and latched position. CAUTION: To ensure that the door is properly armed or disarmed, the door mode select lever must be positioned fully in the red or green band. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.7 Dedicated Assist Space Near each door is a dedicated assist space. The dedicated assist space is located between the attendant station and the door sill. During an emergency evacuation, it is important that the flight attendants grasp the assist handle and place themselves in the dedicated assist space to ensure that they are not blocking the exit in any way. Blocking the exit prohibits dual lane flow onto the slides. Flight Lock Each door has a flight lock that automatically engages at speeds greater than 80 knots. The flight lock allows limited travel of the door operating handle sufficient to open the vent panel but prevents the door from opening. The flight lock releases at speeds less than 80 knots. Assist Handle Dedicated Assist Space February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. 7.20.8 D611W302-TBC (200 GenFam) Evacuation Slide/Rafts Evacuation slide/raft and pneumatic door opening systems are contained in each passenger entry door. A door bustle on the lower face of the door covers the slide/raft. With the mode select lever in the ARMED position, opening the door from the inside activates the EPAS, which drives the door open. As the door rotates open approximately 35 degrees, the slide/raft is deployed and automatically inflates in approximately 6 seconds. Note: If an inflated slide/raft becomes deflated after deployment, it may be used as an apron slide. Slide/Raft Door Bustle February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.9 A battery powered lighting system illuminates the landing area at the ground end of the slide/raft. The slide/rafts are dual lane and can be released from the door sill to be used as life rafts after ditching. A knife is provided to cut the mooring line. Each slide/raft may contain: • a canopy • a survival kit • manual inflation provisions (hand pump) • emergency locator transmitters (ELTs) ELT’s automatically activate when the slide/raft deploys into the water. The ELTs can be manually activated on land. Instructions are located on the ELT. The canopy and survival kit are tethered to the slide/raft for easy retrieval following deployment. The canopy is constructed of lightweight, sea rescue orange fabric. The survival kit may contain: • first aid kit • flares • signal mirror • survival manual • flashlight • water • bailing bucket • sponge If the raft is not fully inflated, manual inflation valves can be used to inflate the raft using the hand pump. The inflation valves are self-closing upon removal of the hand pump. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. 7.20.10 D611W302-TBC (200 GenFam) Slide/Raft Controls 1 Slide/Raft Detachment Handle Lift flap, pull handle to release slide/raft from girt bar. Note: For ditching use only. 2 Manual Inflation Handle The passenger entry door slide/raft should deploy and inflate automatically. Pull - inflates the slide/raft. Note: Typical passenger entry door interior, looking out PULL CUT MOORING LINE 1 2 February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.11 Intentionally Blank February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. 7.20.12 D611W302-TBC (200 GenFam) Evacuation Slide/Rafts - Slides Evacuation Slide/Rafts Deployed February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.13 Slide Length, Width, and Door Sill Height Slide/Raft Capacity The following table shows the number of occupants allowed in each slide/raft. Slide Location Slide Length (approximate) Slide Width (approximate) Door Sill Height - All landing gear down (approximate) Door 1 L & R 34 ft. 2 in. (10.4 m) 82 in. (208 cm.) 15 ft. 7 in. (4.75 m) Door 2 L & R 30 ft. 11 in. (9.42 m) 80 in. (203 cm.) 16 ft. 1 in (4.9 m) Door 3 L & R 28 ft. 10 in. (8.79 m) 80 in. (203 cm.) 16 ft. 11 in. (5.15 m) Door 4 L & R 32 ft. 2 in. (9.8 m) 82 in. (208 cm.) 17 ft. 6 in .(5.33 m) Raft Location Normal Capacity Overload Capacity Door 1 L & R 65 81 Door 2 L & R 57 71 Door 3 L & R 51 63 Door 4 L & R 60 75 February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. 7.20.14 D611W302-TBC (200 GenFam) Passenger Entry Doors Passenger Entry Door Preflight The door slide/raft gas bottle pressure gage and the EPAS reservoir pressure gage must indicate in the green zone. If the gage needle is outside of the green zone, the system is unusable. The moveable liner on the hinge arm must align with the fixed liner on the hinge arm when the door is fully closed, latched, and locked. CAUTION: If the liners are not aligned, as indicated by a discontinuity in the red arrow affixed to the two linings, the EPAS system has been manually deactivated and the door is not ready for flight. Contact maintenance to service the door. Liner EPAS Reservoir Pressure Gage Slide/Raft Gas Bottle Pressure Gage Red Arrow February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.15 Passenger Entry Normal Door Operation – Interior Close Door To close the door: • pull the gust lock release lever to release the gust lock • pull the door toward you • close the door slowly and firmly • when the door reaches the fully closed position, immediately begin rotating the door handle to latch and lock the door. Note: Do not slam the door. To arm the EPAS and slide/raft, position the mode select lever to ARMED. • Raising the door mode select panel access cover and moving the lever to ARMED engages the girt bar to the door sill for automatic deployment of slide/rafts when the door is opened from the inside. The girt bar indicator flag viewing windows must show completely yellow when the mode select lever is in the ARMED position. To disarm the EPAS and slide/raft, position the mode select lever to DISARMED. • Raising the door mode select panel access cover and moving the lever to the DISARMED position disengages the girt bar from the door sill. The girt bar indicator flag viewing windows must show completely black when the mode select lever is in the DISARMED position. Open Door To open the door, rotate the handle fully aft (OPEN). This unlocks and unlatches the door and allows it to be pushed open. Pushing the door fully open engages the gust lock. CAUTION: The door mode select lever must be fully in the green band to ensure the door is in the DISARMED mode. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. 7.20.16 D611W302-TBC (200 GenFam) Passenger Entry Door Normal Operation - Exterior Close Door To close the door: • pull the gust lock release lever to release the gust lock and initially translate the door aft toward the closed position • push the door closed and hold in position • if the door was opened by the interior door operating handle, push in the red flaps and pull the door operating handle fully outward from its recess, rotating the handle 180 degrees until it locks • if the door was opened by the exterior door operating handle, push the door forward to seat it in its fully closed position • rotate the handle to latch and lock the door • after full rotation, release the handle; the handle will automatically recess flush with the door outside contour Note: If the door is not fully closed before rotating the handle, the door will not lock. The handle must be rotated to the open position and the door pushed closed again. WARNING: Keep hands and fingers clear of door edges while closing the door. WARNING: Door outside handle is spring loaded to retract into the recess. Release handle carefully to avoid pinching fingers. WARNING: The inside door handle rotates as the outside handle is rotated. Rotate the outside handle slowly to avoid rapid or unexpected movement of the inside door handle, which could injure personnel inside the airplane. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.17 Open Door To open the door: • push in the red flaps and pull the door operating handle fully outward from the recess (pulling the handle from the recess disarms the EPAS and disengages the girt bar from the door sill) • rotate the door handle (rotating the handle fully unlocks and unlatches the door) • using the door operating handle, pull the door out and forward to the full open position (this engages the gust lock) Note: The exterior door operating handle will automatically retract when the door is closed and locked using the interior door operating handle. CAUTION: The door operating handle will remain extended when the door is opened from the outside. Attempting to rotate the exterior door operating handle to the closed position may damage the door assembly. WARNING: The inside door handle rotates as the outside handle is rotated. Rotate the outside handle slowly to avoid rapid or unexpected movement of the inside door handle, which could injure personnel inside the airplane. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. 7.20.18 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits Chapter 7 Non-Normal Operations Section 40 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.40.1 [Option shown: ARMED/DISARMED: Option: AUTOMATIC/MANUAL] 7.40 Doors, Slides and Emergency Exits-Non-Normal Operations Doors, Slides and Emergency Exits Non-Normal Operations Passenger Entry Door Non-Normal Operation Rotating the door handle fully aft (OPEN) with the mode select lever in the ARMED position activates the EPAS and automatically deploys and inflates the slide/raft. In certain adverse airplane attitudes, an initial outward push on the door handle will be required to supplement EPAS. Passenger Entry Door EPAS does not activate If EPAS does not activate when the door handle is moved to OPEN: • direct two able-bodied passengers to assist in pushing the door out and forward to the open position. • push until the door is fully open • verify that the slide/raft automatically deploys WARNING: If the EPAS engages as the door is being pushed open, release the door operating handle immediately to prevent being pulled from the airplane. Passenger Entry Door Slide/Raft does not automatically inflate If the slide/raft does not automatically inflate: • pull and discard the manual inflation handle located on the right side of the doorsill • observe the slide/raft inflates WARNING: If the slide/raft still does not inflate after both automatic and manual deployment attempts, do not use. Redirect passengers to the nearest usable exit. Passenger Entry Door Slide/Raft becomes deflated If the slide/raft becomes deflated and another exit with an inflated slide/raft or slide is not available, the deflated slide/raft may be used as an apron slide: • direct two able-bodied passengers to climb down the slide/raft using it as a rope • direct the two passengers to then use the red webbing along the sides of the slide/raft to hold it taut while the remaining passengers exit one at a time February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 7.40.2 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Emergency Equipment Chapter 8 Table of Contents Section 0 FCOM Template 12/12/98 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.TOC.0.1 8.0 Emergency Equipment-Table of Contents System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1 Emergency Equipment Overview . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1 Emergency Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.1 Emergency Evacuation Signal System . . . . . . . . . . . . . . . . . . . . . 8.10.2 Escape Ropes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.2 Emergency Locator Transmitter (ELT). . . . . . . . . . . . . . . . . . . . . 8.10.2 Passenger Cabin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.2 Fuselage Mounted Emergency Locator Transmitter (ELT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.3 Miscellaneous Portable Emergency Equipment . . . . . . . . . . . . . . 8.10.3 Emergency Equipment Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.4 Emergency Equipment Location - Flight Deck . . . . . . . . . . . . . . 8.10.4 Emergency Equipment Location – Passenger Cabin . . . . . . . . . . 8.10.5 System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7 Oxygen Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7 Passenger and Flight Attendant Oxygen . . . . . . . . . . . . . . . . . 8.10.7 Decompression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.9 Portable Oxygen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.10 Protective Breathing Equipment (Smoke Hoods). . . . . . . . . . . . 8.10.11 Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.12 Water Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.12 Halon Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.14 Emergency Evacuation Signal System . . . . . . . . . . . . . . . . . . . . 8.10.16 Attendant Switch Panel Evacuation Controls . . . . . . . . . . . . 8.10.17 February 14, 2003 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 8.TOC.0.2 D611W302-TBC (200 GenFam) Emergency Equipment - Table of Contents Intentionally Blank February 14, 2003 Flight Attendant Manual Emergency Equipment Chapter 8 System Description Section 10 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.1 8.10 Emergency Equipment-System Description Emergency Equipment Overview This chapter describes the emergency equipment located throughout the airplane, including: • portable emergency equipment • emergency evacuation signal system • escape ropes • emergency locator transmitters (ELTs) • portable flight deck emergency equipment location • portable passenger cabin emergency equipment location • passenger and flight attendant oxygen systems • fire extinguishers • protective breathing equipment Emergency Equipment Portable emergency equipment is stowed at strategic locations throughout the airplane. This may include: • life vests • portable breathing equipment • emergency locator transmitter(s) (ELTs) • halon fire extinguishers • water fire extinguishers • first aid kits • megaphone(s) • flashlights • crash axe(s) See the flight deck and passenger cabin emergency equipment layout for locations. February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.2 D611W302-TBC (200 GenFam) Emergency Evacuation Signal System The emergency evacuation signal system alerts the flight attendants to evacuate the passenger cabin. Evacuation command switches are located on the flight deck and at the flight attendant panels. Placing the flight deck panel COMMAND switch to ON activates the evacuation signals on the flight deck and on the flight attendant panels. With the flight deck COMMAND switch in the OFF (guard down) position, pressing an EVAC COMMAND switch on a flight attendant panel will activate the evacuation signals on the flight deck and on the flight attendant panels. Escape Ropes Two flight deck escape ropes are attached to the airplane structure above both number two flight deck windows. The ropes are stowed in compartments above the pilot seats. Emergency Locator Transmitter (ELT) Passenger Cabin [Typical] Four ELTs are installed: • one in the lavatory outboard stowage at door 1L • one in the galley outboard stowage compartment at door 1R • one in the left center floor mounted stowage forward of galley aft 4 • one in the right center floor mounted stowage forward of galley aft 4 February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.3 Fuselage Mounted Emergency Locator Transmitter (ELT) [Option] An emergency locator transmitter (ELT) is mounted to the top center of the fuselage in the passenger cabin area. The ELT automatically transmits distress signals on 121.5 MHZ, 243 MHZ, and 406 MHZ if a high deceleration is sensed, or if the ELT switch is manuallly actuated by the flight crew. An alert message is displayed on the flight deck if the transmitter is activated. Miscellaneous Portable Emergency Equipment Portable equipment is stowed at strategic locations throughout the airplane. See Emergency Equipment Location - Flight Deck and Emergency Equipment - Passenger Cabin below for specific location. February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.4 D611W302-TBC (200 GenFam) Emergency Equipment Symbols Emergency Equipment Location - Flight Deck EMERGENCY PROTECTIVE GLOVES LOCATOR TRANSMITTER AXE CRASH FLASHLIGHT MEGAPHONE EQUIPMENT PORTABLE BREATHING (PBE) VEST LIFE KIT FIRST AID NOTE: Some symbols do not apply to all configurations. GOGGLES SMOKE HALON EXTINGUISHER EXTINGUISHER WATER O 2 H L A H OXYGEN BOTTLE PORTABLE 2 O EMERGENCY MEDICAL KIT WITH SLIDE EXIT PATH EXIT PATH WITH ESCAPE SLIDE/RAFT LIFE RAFT RESUSCITATOR WITH EXIT PATH ROPE SMOKE GOGGLES OXYGEN MASK WITH L A H (2) (2) February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.5 Emergency Equipment Location – Passenger Cabin [Typical] 2 O (2) Each attendant seat stowage: Under each seat: NOTE: Business class seat 2 O 2 O O 2 H 2 O O 2 H 2 O 2 O 2 O (3) 2 O (2) L A H (5) 2 O (2) L A H (2) O 2 H 2 O L A H February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.6 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.7 8.10 Emergency Equipment-System Description Oxygen Systems Two independent oxygen systems are provided: one for the flight deck and one for the passengers and flight attendants. Passenger and Flight Attendant Oxygen [Option: Chemical oxygen - 12 minutes; Option: 22 minutes] The passenger oxygen system is supplied by individual chemical oxygen generators. The oxygen system provides oxygen to the passenger, attendant stations, and lavatory service units. The passenger oxygen masks and chemical oxygen generators are located above the passenger seats in the passenger service units (PSUs). Oxygen flows from a PSU generator when any mask hanging from that PSU is pulled. An in-line flow indicator confirms that oxygen is flowing to each oxygen mask. Oxygen is available for approximately 12 minutes. [Option: Gaseous oxygen] The passenger oxygen system is supplied by bottled gaseous oxygen. The oxygen bottles provide oxygen to the passenger, attendant stations, and lavatory service units. The passenger oxygen masks are located above the passenger seats in the passenger service units (PSUs). Each mask oxygen valve is held closed by a pin inserted into the valve. Pulling on the mask withdraws the pin, causing the mask oxygen valve to open and oxygen to flow to that mask. The masks automatically drop from the PSUs if cabin altitude exceeds approximately 14,000 feet. The passenger masks can be manually deployed from the flight deck. Note: If the masks fail to drop from a PSU, the cover of the oxygen compartment can be opened manually by releasing the door latch. The latch can be opened by inserting a hair pin or a thin rod into the hole of the compartment cover. February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.8 D611W302-TBC (200 GenFam) Flight Attendant Oxygen Due to the height of the ceiling in the airplane, flight attendants may not be able to reach the oxygen masks at their stations when in their seats with their seat belts and harnesses on. When the oxygen masks deploy, the flight attendants must pull on the yellow streamer that falls from the oxygen box. The streamer has the word PULL stenciled onto it. [Option: Chemical oxygen] Pulling the streamer allows the mask to drop and turns on the flow of oxygen to the masks and provides oxygen to both masks. [Option: Gaseous oxygen] Pulling on the streamer allows the mask to drop and turns on the flow of oxygen to the associated mask. NOTE: Streamers are installed at the attendant stations and in the lavatories. Streamers February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.9 Decompression If cabin altitude exceeds approximately 10,000 feet, the following automatic events take place: • cabin lights come on full bright and five HI chimes sound • NO SMOKING/FASTEN SEAT BELT signs illuminate and corresponding chimes sound • the DECOMPRESSION pop-up window appears on the cabin managent system displays wherever one of these screens is displayed: • Cabin Lighting • Entry Way Lights These events warn the flight attendants that a possible decompression is about to occur. Flight attendants must sit down, fasten their seat belts, and prepare to put oxygen masks on. February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.10 D611W302-TBC (200 GenFam) Portable Oxygen There are portable oxygen bottles stowed in various locations in the passenger cabin. The bottles are fitted with disposable mask and safety straps and are used for first aid purposes or as walk-around units. Portable Oxygen Bottle Preflight During the preflight of the portable oxygen bottle, check the following: • the ON-OFF valve is OFF • the Oxygen Pressure Gage is in the FULL range • the mask is attached to the bottle Portable Oxygen Bottle Use To use the portable oxygen bottle: • use safety strap Note: Use extreme care while transporting portable oxygen bottle. • remove mask from plastic bag • open dust cover and attach the fitting • rotate the ON-OFF valve fully counter-clockwise • place mask over nose and mouth Oxygen Mask Oxygen Pressure Gage FULL range 2000 FULL 1500 1000 500 0 PRESSURE Safety strap LO Outlet (2 Liters per minute) ON-OFF Valve HI Outlet (4 Liters per minute) February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.11 Protective Breathing Equipment (Smoke Hoods) Smoke hoods with oxygen are installed in the passenger cabin. The smoke hoods provide an oxygen supply and smoke protection, and should be used when fighting a fire. The smoke hood is placed over the head and, when activated by a starter lanyard, provides approximately 15 minutes of oxygen. Detailed operating instructions are placarded on the container. Starter Lanyard Hood 15 Minute Oxygen Generator Tension Strap Speaking Diaphragm Full Face Mask February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.12 D611W302-TBC (200 GenFam) Fire Extinguishers Water and halon fire extinguishers are located throughout the passenger cabin and on the flight deck. Protective equipment, such as smoke hoods and gloves, should be used when fighting a fire. Water Fire Extinguishers Water fire extinguishers contain a solution of water mixed with antifreeze. Water fire extinguishers are to be used on fabric or paper fires only. They are not to be used on electrical or grease fires. CAUTION: Antifreeze compound has been added to the water which makes it unfit for drinking. CAUTION: Do not use on electrical or grease type fires. February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.13 Water Fire Extinguisher Preflight Check that the safety wire and seal on the handle are intact. Water Fire Extinguisher Operation To use the water fire extinguisher: • remove it from stowage • turn handle clockwise as far as possible (charges bottle with CO2) • hold bottle upright • direct nozzle at base of fire • press trigger to discharge Water Fire Extinguisher Recharging To recharge the water fire extinguisher in flight: • unscrew top (the CO2 charge bleeds off) • refill with water • replace top • unscrew handle • replace CO2 cylinder • reinstall handle (the extinguisher now ready for use) Discharge Nozzle Trigger Turn to puncture CO2 cartridge February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.14 D611W302-TBC (200 GenFam) Halon Fire Extinguishers Halon fire extinguishers contain a liquefied gas agent under pressure. The extinguisher pressure indicator shows three pressure ranges: • acceptable • recharge • overcharged A safety pin with a pull ring prevents accidental trigger movement. When released, the liquefied gas agent vaporizes and extinguishes the fire. The extinguisher is effective on all types of fires, but is used primarily on electrical, fuel, and grease fires. WARNING: If a halon fire extinguisher is to be discharged in the flight deck area, all flight crew members must wear oxygen masks and use 100% oxygen with emergency selected. CAUTION: For electrical fires, remove the power source as soon as possible. Avoid discharging directly on persons due to possibility of suffocating effects. Do not discharge too close to fire as the discharge stream may scatter the fire. As with any fire, keep away from the fuel source. Avoid breathing vapors, fumes and heated smoke as much as possible. February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.15 Halon Fire Extinguisher Preflight Check: • pressure gage is in the green band • the ring pin is in place through the handle and lever Halon Fire Extinguisher Operation To use the Halon fire extinguisher: • pull ring pin from lever and handle • hold extinguisher upright with hand under handle and thumb on top of lever • from a distance of 6 to 10 feet, direct the nozzle towards the base of the fire source • squeeze the lever downward with thumb • spray at the base of the flame in quick side-to-side -motion. Note: The extinguisher stream will shoot over 10 foot distance. Discharge Nozzle Lever Ring Pin Pressure Gage Handle February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.16 D611W302-TBC (200 GenFam) Emergency Evacuation Signal System [Option shown: Evacuation switch - all doors; Option: Door 1L/2L only, flight deck notification only, not installed] The emergency evacuation signal system alerts the flight attendants to evacuate the passenger cabin. An emergency evacuation signal command switch is located on the flight deck and at all flight attendant panels at passenger entry door locations. An evacuation horn and light are located at each flight attendant station. The flight attendant station EVAC command switch is guarded to prevent inadvertent operation. Actuation of the switch activates a flashing amber light and a pulsating audio signal on the flight deck emergency evacuation panel and all flight attendant panels. The emergency evacuation signal can only be reset/turned off from the station that originated the signal. February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 8.10.17 Attendant Switch Panel Evacuation Controls 1 EVAC COMMAND Switch Guarded. Push – • initiates evacuation signal on the flight deck and at all attendant stations • system can be reset only from the station that originated the evacuation signal Illuminated (red). • only at the station where the evacuation is initiated. 2 HORN SHUT OFF Switch Push – • silences the alarm only at that station where pushed Illuminated (white). • illuminates when horn is silenced at that panel. 3 Evacuation (EVAC) Light Illuminated (amber). Flashes when evacuation is commanded. EVAC SHUT OFF COMMAND HORN EVAC 2 3 1 February 14, 2003 Flight Attendant Manual Emergency Equipment - System Description Copyright © The Boeing Company. See title page for details. 8.10.18 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines Chapter 9 Table of Contents Section 0 FCOM Template 12/12/98 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.TOC.0.1 9.0 Non-Normal Situation Guidelines-Table of Contents Cabin Fire Fighting & Smoke Removal . . . . . . . . . . . . . . . . . . . 9.10.1 Cabin Fire Fighting & Smoke Removal Overview. . . . . . . . . . . . 9.10.1 Fire Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1 Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.2 Specific Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4 Lavatory Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4 Closet Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.5 Galley Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.6 In-flight Entertainment (IFE) System Smoke or Fire . . . . . . . . . . 9.10.7 Smoke Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.7 Land Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.1 Land Evacuation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.1 Passenger Entry Doors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.2 Emergency Evacuation Guidelines . . . . . . . . . . . . . . . . . . . . . . . . 9.20.3 Initiate Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.3 If Exit Is Usable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.4 If Exit Is Not Usable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.6 Flight Attendants Not Assigned To An Exit . . . . . . . . . . . . . . 9.20.8 Ditching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1 Ditching Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1 Ditching Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2 Initiate ditching evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2 Board passengers into the passenger entry door slide/raft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.3 Slide/Raft Portability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.4 Alternative Exit Identification Placard . . . . . . . . . . . . . . . . . . 9.30.5 Slide/Raft Portability Procedures . . . . . . . . . . . . . . . . . . . . . . 9.30.6 February 14, 2003 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 9.TOC.0.2 D611W302-TBC (200 GenFam) Non-Normal Situation Guidelines - Table of Contents Intentionally Blank February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines Chapter 9 Cabin Fire Fighting & Smoke Removal Section 10 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.10.1 9.10 Non-Normal Situation Guidelines-Cabin Fire Fighting & Smoke Removal Cabin Fire Fighting & Smoke Removal Overview This chapter provides some guidelines for fire prevention and cabin fire fighting. Fire Prevention The flight attendants practice fire prevention by watching for unsafe passenger actions, and the immediate elimination of potential fire hazards. In particular, attention should be directed to the lavatories. Make frequent checks of the lavatories to assure that no smoke is present and good housekeeping exists. Check trash containers for partly open flapper doors due to overfull or jammed conditions. These containers should also be inspected for discarded objects which could be hazardous, such as cologne bottles or spray cans. Put these objects into the galley trash container. Accumulated waste paper and other flammable trash sometimes exceeds the capacity of passenger cabin storage units. Since this affects fire safety, place this in the galley trash container or other suitable container. Another area susceptible to fire is the passenger cabin lower sidewall. Flammable items over return air grills have ignited unobserved because the return airflow carried smoke and fumes away from the passengers. Maintain surveillance of floor areas, particularly in the smoking zones, to keep clothing, bags, papers, and so on, from being deposited where they may be a fire hazard. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Removal Copyright © The Boeing Company. See title page for details. 9.10.2 D611W302-TBC (200 GenFam) Cabin Fire Fighting CAUTION: Put on heat resistant protective clothing. For protection from smoke inhalation, put on a smoke hood with oxygen or a portable oxygen bottle with smoke mask attached. Immediately attack the fire with the nearest appropriate type fire extinguisher. Direct the extinguishing agent at the base of the flames at the near edge and bottom of the fire first, and then progress forward and upward. Move the discharge nozzle slowly with a side-to-side sweeping motion. Immediately notify the flight deck. Request help from crew members. Continuous communication provides information essential for making safety-of-flight decisions. Remove electrical power from the affected area. Bring additional fire fighting equipment to the fire scene as necessary: • portable oxygen bottle with smoke mask attached and/or smoke hood with oxygen • crash axe • water fire extinguisher • halon fire extinguisher • flashlight Use the crash axe to obtain access, if necessary. Rapid access to the fire may require the destruction of cabin wall panels. The crash axe may also be required to obtain access of a suspected electrical fire behind a wall. If the fire is not immediately extinguished, remove all portable oxygen cylinders from the vicinity of the fire. Advise the passengers to stay seated or move them as required. If the fire produces excessive smoke and fumes inside the cabin: • request smoke evacuation procedures from the flight deck • continuously observe passengers for signs of panic and take additional action if needed • relocate passengers away from the area of severe smoke and fumes • administer 100% oxygen using portable oxygen bottles to any passengers experiencing respiratory difficulties • instruct passengers to breathe through wet handkerchiefs or other appropriate materials February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Removal Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.10.3 WARNING: Do not deploy passenger oxygen masks. Note: The oxygen system is for use only during a cabin pressure loss. Most oxygen mask air is cabin air drawn through the mask inhalation valve; smoke in the cabin would be inhaled. WARNING: Do not use passenger oxygen masks as smoke masks. When the fire is extinguished, a water fire extinguisher or other cooling liquid should be used to quench any smoldering embers and prevent re-ignition: • the stream from a water fire extinguisher is relatively narrow and should be carefully directed into each burning portion. A finger or thumb placed on the nozzle creates a wider spray pattern • all burned material should be thoroughly soaked with water and may need to be broken apart to completely extinguish the fire • to conserve the hand held fire extinguisher, water, coffee, carbonated beverages, and so on, can be poured onto the embers. Smoldering material may be soaked in a lavatory/galley sink or in a pot of coffee Inspect adjacent areas to ensure the fire has not spread. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Removal Copyright © The Boeing Company. See title page for details. 9.10.4 D611W302-TBC (200 GenFam) Specific Cabin Fire Fighting Fires in the lavatories, closets, or galleys may present special difficulties. Lavatory Fire Feel the door. If the door is hot: • keep the door closed • use a crash axe to chop a small hole in the upper part of the door just big enough to receive a fire extinguisher nozzle • discharge the fire extinguishing agent, preferably Halon, into the hole • discharge the extinguisher completely • if needed, discharge the remaining extinguishers into the same hole to build up and maintain a high concentration of extinguishing agent If the door is cool: • carefully open the door and locate the fire • discharge the hand held fire extinguisher onto the fire • thoroughly douse the affected area with water • if trapped towels or cups are burning in the waste chute or the waste container, discharge the extinguishing agent directly into the chute Supplies stored in dispensers are normally tightly packed and less likely to catch fire than loose paper items; however, these stored items can contribute to an existing fire. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Removal Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.10.5 Closet Fire Closets with Curtains • locate the source of the fire and apply extinguishing agent. • remove the coats and other contents that are not burning to gain access to a fire in a remote area of the closet. • check that flames have been extinguished and thoroughly douse the burned materials with water. • monitor the closet to ensure the fire remains out Closets with Doors Feel the closet walls and door for hot spots. If the walls or door are hot: • keep the door closed • seal any space at the base of the closet door with blankets or heavy clothing • use a crash axe to chop a small hole in the upper part of the door just big enough to receive a fire extinguisher nozzle • discharge fire extinguishing agent, preferably Halon, into the hole • discharge the extinguisher completely • monitor the closet to ensure the fire remains out • if needed, discharge remaining extinguishers into the same hole to build up and maintain a high concentration of extinguishing agent If the walls and door are cool: • carefully open the door and locate the fire • discharge the hand held fire extinguisher onto the fire • remove coats and other contents that are not burning to gain access to a fire in a remote area of the closet • thoroughly douse the burned materials with water • monitor the closet to ensure the fire remains out February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Removal Copyright © The Boeing Company. See title page for details. 9.10.6 D611W302-TBC (200 GenFam) Galley Fire Galley electrical power should immediately be shut off for malfunctions such as fire, smoke, electrical arcing, and so on. If there is a fire in the galley: • remove electrical power from the galley by placing the galley emergency power OFF switch to the OFF position • inform the flight deck • determine type of fire • extinguish the fire using the appropriate hand held fire extinguisher Note: When placing the galley Emergency Power Off switch to the OFF position, notify the flight deck. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Removal Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.10.7 In-flight Entertainment (IFE) System Smoke or Fire [Option shown: Video Control Center (VCC); Option: Purser Work Station] In the event of smoke or fire caused by any of the in-flight entertainment system (IFE) components, all electrical power should be removed from the IFE system and passenger seats. Power to the IFE system is removed by moving the IFE Master Power switch, located in the Video Control Center (VCC), to the OFF position. This removes electrical power to: • the in-seat audio/video system equipment • audio entertainment players • video entertainment players • overhead video system and displays/projectors • in-seat video displays/audio in the passenger cabin • in-seat video displays/audio in the crew rest areas • integrated telephones • the passenger control units (PCUs) • the passenger seat • seat motor power (as applicable) • personal computer power outlet (as applicable) • in-flight passenger cabin telephones Note: If the IFE Master Power switch is placed in the OFF position, no passenger service functions (reading lights or attendant call) are available. Note: When placing the galley Emergency Power Off switch to the OFF position, notify the flight deck. Note: Moving the IFE Master Power switch to the OFF position does not cause an EICAS message to be displayed on the flight deck. WARNING: Once power is removed from the IFE system, do not turn the IFE Master Power switch back on for the remainder of the flight. Note: The power to the IFE system and passenger seats may also be removed by the flight crew. If the IFE/PASS SEATS power switch on the flight deck is moved to OFF, all power to the cabin IFE and passenger seats is removed. Smoke Removal Notify the flight deck that the origin of the smoke is in the forward or aft passenger cabin. Follw directions of flight crew for smoke removal. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Cabin Fire Fighting & Smoke Removal Copyright © The Boeing Company. See title page for details. 9.10.8 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines Chapter 9 Land Evacuation Section 20 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.20.1 9.20 Non-Normal Situation Guidelines-Land Evacuation Land Evacuation Overview This section provides flight attendants with recommended guidelines for emergency land evacuation. The flight attendant’s primary responsibility during an evacuation is to direct passenger evacuation at all exits. The goal is to ensure passengers and crew exit the airplane safely in a minimum amount of time. Under abnormal conditions, while the airplane might settle in an unusual attitude after landing, the escape slides are usable in conditions such as: all landing gear up, nose or tail tips down or the airplane rolls to one side (supported by wing). The flight crew and flight attendant must be aware of outside conditions which may affect an orderly evacuation. The flight crew will notify the flight attendants of any additional conditions which might impact passenger evacuation. If the exit will not open, or a hazard exists, making the exit unsafe for use, take a position to prevent passengers from exiting. Forcefully inform the passengers that the exit will not be used and why. For example, “DOOR JAMMED” or “NO SLIDE”. Hold passengers in the immediate area until the nearest usable exit can be determined. Once determined, redirect the passengers to that usable exit. Use positive commands in a strong and forceful voice when directing the evacuation, such as: • “EVACUATE” • “RELEASE YOUR SEAT BELTS” • “GET OUT OF YOUR SEATS” • “COME THIS WAY” Note: Redirection means sending passengers past a usable/unusable exit toward a usable exit in order to maintain balanced flow to all usable exits. This will minimize the total evacuation time Flight attendants must monitor the progress of the evacuation and the condition of the slide at their assigned station. Should conditions change such that the safety at an exit is in doubt, discontinue evacuation at that exit and redirect the passengers to alternate doors. Note: It is not possible to cover all conceivable evacuation scenarios with one set of procedures. It is extremely important for flight attendants to assess each emergency situation and exercise their best judgment in how to evacuate the passengers safely in minimum time. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. 9.20.2 D611W302-TBC (200 GenFam) Passenger Entry Doors After slide deployment, verify the slide is safe for use. Position yourself in the dedicated assist space forward or aft of the exit. Do not block the exit. Make physical and/or verbal contact as soon as possible with the passengers approaching the exit. The slides are dual lane. During an emergency it is very important to establish dual lane flow to ensure a timely evacuation. Use the command: “FORM TWO LINES”. Strong, loud, positive commands, such as: • “FORM TWO LINES” • “GO” • “JUMP” • “MOVE” must be used. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.20.3 Emergency Evacuation Guidelines Note: In the following guidelines, “adjacent exit” is defined as the exit forward or aft of the “assigned exit”. “Adjacent exit” is not used to refer to the exit across from the assigned exit. Maintain brace position until the airplane comes to a complete stop. Communicate with the flight deck. If time permits, use the PA to: • brief the passengers (exits, protective positions, and other information, as required) • assign helpers • order the removal of high heels and other restrictive articles Initiate Evacuation • ensure the airplane has stopped and the engines are shutdown • activate the emergency evacuation signal (if required) • move to assigned stations • assess safety of inside and outside conditions February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. 9.20.4 D611W302-TBC (200 GenFam) If Exit Is Usable • open the exit • pull the manual inflation handle (if required) • command passengers to stand back until the slide/raft is fully deployed • be assertive (forceful) in your commands. Research has proven assertive action by cabin crew can accelerate passenger emergency evacuation rates. (It is extremely important that assertive actions be strongly emphasized in any flight attendant training program.) • assume a protective position in the dedicated assist space • all exits have dedicated assist space(s) forward and/or aft of the exit. Maintain your position in the assist space, keeping the exit path clear to prevent interfering with passenger evacuation. When the assist space is against a vertical surface (such as a partition, lavatory, or galley) keeping your heels and upper back pressed against that surface helps to ensure that you stay clear of the exit path • command passengers to form two lines and evacuate • dual lane flow of passengers (two passengers side by side) is required for the fastest evacuation. At usable exits, your primary duty is to maintain constant dual lane flow of passengers out that exit • continually assess conditions inside the aircraft and on the slide to ensure passenger flow is maintained • passengers who sit and delay at the top of the slide rather than jumping will slow the evacuation. Commanding the passenger behind such a “sitter” to push that person out onto the slide can prevent significant delays in an evacuation • take appropriate action to assist hesitant passengers • take action to speed up hesitant passengers. Use sharp verbal commands. For hesitant passengers within your reach, push at waist level to move them out through the exit. Do not push at knee or shoulder level February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.20.5 • if there are no more passengers approaching your exit and the exit across from you (passenger flow has ceased) take appropriate actions to: • attract additional passengers to come toward your exit; use strong, loud, positive commands or, if necessary • move down the aisle toward an adjacent exit, if conditions permit, to gain the attention of an attendant to initiate the redirection of passengers toward your exit • continue to monitor and protect your exit Note: In mixed class airplane interiors, passenger densities in the forward zone of the cabin are lower than the middle and aft zones. Use of redirection to maintain flow at the forward doors becomes even more important in these airplanes Note: On two-aisle airplanes, if only one exit of any exit pair is unusable, use the aisle on the opposite side of the airplane from the usable exit for redirecting passengers to another exit. This will allow minimum disruption of flow at the usable exit. Total evacuation time is minimized when passengers clear all exits (passenger flow at all exits ceases) at the same time. Only by-pass the passengers that will be able to exit the airplane through an adjacent door sooner that the last passenger exits through the door closest to you. • exit the airplane following the last passenger, using the nearest exit February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. 9.20.6 D611W302-TBC (200 GenFam) If Exit Is Not Usable • block the exit to prevent passenger evacuation, while commanding passengers that the exit is blocked • if your exit is not usable you must perform the duties of managing the cabin evacuation by: • first, establish passenger flow away from the unusable exit, and then • direct passenger flow to the usable exit(s) • assess usability of other exits across from and adjacent to yours • visually determine that passenger flow has been established through a usable exit before redirecting passenger flow • direct passengers to the nearest usable exit by issuing appropriate commands and using arms and hands to point passengers in direction of exit • when, in your best judgment, passenger flow is established away from an unusable exit and toward a usable exit, proceed to an appropriate location to best direct or redirect passengers to balance flow to adjacent usable exits • minimizing evacuation time requires maximizing utilization of all usable exits throughout an evacuation. Evacuation time will be minimized when passenger flow to all usable exits ends at the same time • maintain awareness of evacuation progress in adjacent cabin areas and at other usable exits and direct (or redirect) passengers as necessary to help maintain equal flow to each exit February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.20.7 • if there are no passengers approaching your exit and a usable exit across from you (passenger flow has ceased), take appropriate actions to: • attract additional passengers to come toward the usable exit near you; use strong, loud, positive command, or if necessary, • move down the aisle toward an adjacent exit, if conditions permit, to gain the attention of an attendant to initiate the redirection of passengers toward the usable exit across from you • continue to monitor and protect your exit • in mixed class airplane interiors, passenger densities in the forward zone of the cabin are lower than the middle and aft zones. Use of exit by-pass to maintain flow at the forward doors becomes even more important in these airplanes • if you see no passengers (passenger flow has ceased) at an adjacent usable exit, and significant numbers of passengers remain in your exit area, redirect passengers toward the usable exit to maintain balanced exit utilization • when using exit redirection, avoid disrupting passenger flow to the usable exit near you. Redirect passengers singly or in small groups to maintain balanced flows Note: On two-aisle airplanes, if only one exit of any exit pair is unusable, use the aisle on the opposite side of the airplane from the usable exit for redirecting passengers to another exit. This will allow minimum disruption of flow at the usable exit. Total evacuation time is minimized when passengers clear all exits (passenger flow at all exits ceases) at the same time. Only by-pass the passengers that will be able to exit the airplane through an adjacent door sooner than the last passenger exits through the door closest to you. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. 9.20.8 D611W302-TBC (200 GenFam) Flight Attendants Not Assigned To An Exit The responsibility of flight attendants not assigned to an exit is to assess conditions and then assist in evacuating the passengers. • in mixed class configurations, the forward exits could be under-utilized due to a lower passenger density in the forward zones • assist in minimizing evacuation time by ensuring there is a continuous passenger flow through all exits • continue to evaluate the situation, redirecting passengers to under-utilized exits which may change as the evacuation progresses February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines Chapter 9 Ditching Section 30 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.30.1 [Option shown: ARMED/DISARMED; Option: AUTOMATIC/MANUAL; Option shown: Life raft: Installed door 3L; Option: door 3L and 3R, door 3R] 9.30 Non-Normal Situation Guidelines-Ditching Ditching Overview This section provides some guidelines for the safe evacuation of passengers and crew in the event of a water landing. It also contains procedures for slide interchangeability. Ditching is an emergency landing on water. Complete knowledge of procedures and equipment is necessary. All loose objects must be secured. The passengers and crew must be safely belted into seats prior to impact. With few exceptions, ditching procedures are similar to those used in land evacuation. Communication with the flight deck is required to ensure that the cabin is prepared in a timely manner. The passenger briefing should be amended to suit the situation. Passengers are instructed to put on life vests and follow inflation instructions. Life vests are stored under each passenger seat and spare vests are located throughout the cabin. Ditching studies for the 777-200 series airplanes indicate that, with an optimum center of gravity and normal gross weight, the airplane should come to rest slightly nose high in the water. The forward doors should be approximately 4 feet (approximately 1.2 meters) above the water and the aft doors should be over 2 feet (0.5 meters) above the water. WARNING: Before opening the door, verify that the actual water level is below the door sill. If the door is unusable, the slide/raft may be re-positioned at another door and manually deployed. [Option: Life raft: not installed] WARNING: Door 3 is not to be used as a primary exit during ditching operations. WARNING: If an immediate passenger evacuation is necessary due to an unplanned ditching, use all available exits, including door 3. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.2 D611W302-TBC (200 GenFam) Ditching Guidelines Communicate with the flight deck. Brief the passengers on the evacuation/ditching. If time permits, use the PA to: • brief the passengers (exits, protective positions, and other information, as required) • direct passengers to put on life vests • assign helpers • establish evacuation zones • order the removal of high heels and other restrictive articles Maintain brace position until airplane comes to a complete stop. Initiate ditching evacuation Passenger Entry Door • move to assigned stations • assess safety of inside and outside conditions • if conditions permit, open the door • slide/raft automatically deploys and inflates • verify slide/raft is safe for use • shout evacuation and loading commands • direct passengers away from unusable exits February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.30.3 Board passengers into the passenger entry door slide/raft • direct balanced loading of available rafts • keep weight distribution even; direct passengers to the less used slide/raft side or to alternate sides • instruct the passengers to stay low and sit back against inflated tubes • once all passengers have boarded • check the airplane for additional passengers • evacuate into the slide/raft Note: If the slide/raft is under inflated or has small leaks, additional inflation or repair should not be attempted until the slide/raft is detached from the airplane. Detach the slide/raft from the door sill • do not detach the raft from the airplane until all the passengers have been boarded • pull the manual inflate handle free of the fabric flap over the girt bar • pull up the fabric flap over the girt bar • pull the speed lacing release handle to release the girt from the girt bar • cut the mooring line February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.4 D611W302-TBC (200 GenFam) Slide/Raft Portability Under ditching conditions, flight attendants must assess outside conditions prior to opening a door. Sea state conditions may preclude deploying a slide/raft at the door on which it is installed. The slide/raft may be repositioned to an alternate doorway for deployment as indicated below. Move From Reposition and Deploy at: 1 L or R 2 L 2 R 3 L • Door 1 L or R • Door 2 R. • Opposite Door 4 • Door 1 L or R • Door 2 L or R. • Door 1 L or R • Door 3 L. • Door 1 L or R • Door 3 R. • Opposite Door 1 • Door 2 L or R. 4 L or R 3 R • Door 1 L or R • Door 2 L. February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.30.5 Alternative Exit Identification Placard Slide/raft alternate deployment positions and instructions are printed on placards on each slide/raft. Note: Door 1 slide/raft shown as typical February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.6 D611W302-TBC (200 GenFam) Slide/Raft Portability Procedures The following provides instructions for portability of the slide/raft during ditching operations when the slide/raft is removed from an unusable door for use at another exit. [Option shown: ARMED/DISARMED; Option: AUTOMATIC/MANUAL] Remove slide cover • Release bustle release handles on either side of the slide cover. • Pick up the slide cover and move out of the way. Disable the EPAS • Open the hinge door. • Grasp the switch and move it upward so that it points straight at you. Note: If EPAS is not disabled, the door will automatically open and the slide/raft will deploy. 1 3 Mode Select Lever • Place the lever in the ARMED position. 2 February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.30.7 Partially Open the Door • Rotate door operating handle through full rotation. • Open door only far enough to access the girt bar in the floor fittings. Close the door. 7 Note: Pins “A” and “B” are in the pocket. Install Safety Pin “A” • Push pin “A” into the valve (push the button on the head of pin “A”). 5 4 Detach the Girt Bar • Release the floor fitting lock pawls and lift the girt bar from the fittings. 6 February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.8 D611W302-TBC (200 GenFam) Carry the pack to the alternative door • Position 1 person on each side of the pack. • Use the girt bar to carry the slide/raft. Remove Slide/Raft from Door • Push the handle found on top of the pack forward. • Rotate the pack inboard onto the floor to remove the pack from the door. (SEE ADDITIONAL INSTRUCTIONS ON PACKBOARD 8 10 Install safety pin “B” and secure girt bar • Route pin “B” strap (both legs) through center slit in girt and install pin “B” into hole in latch. • Wrap short leg of strap around the girt bar and join snaps together (2 places). 9 February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 9.30.9 Deploy the slide • Pull the packboard up, away from the slide/raft pack. • Rotate/push the pack out through the door. • Pull the red manual inflation handle. Attach the girt bar to the door sill • Put the pack in front of the door with the packboard on top and girt outboard. • Remove pin “B” from latch; unsnap short leg of strap and pull entire strap through slit in girt. • Push the ends of the girt bar down into the floor fittings until they latch, keeping the girt outboard (Packboard will release). • Remove pin “A” from the valve. 11 12 February 14, 2003 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.10 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Miscellaneous Chapter 10 Table of Contents Section 0 FCOM Template 12/12/98 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 10.TOC.0.1 10.0 Miscellaneous-Table of Contents Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1 Portable Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1 Approved Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1 Non-Approved Electronic Devices . . . . . . . . . . . . . . . . . . . . 10.10.2 February 14, 2003 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 10.TOC.0.2 D611W302-TBC (200 GenFam) Miscellaneous - Table of Contents Intentionally Blank February 14, 2003 Flight Attendant Manual Miscellaneous Chapter 10 Electronic Devices Section 10 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 10.10.1 10.10 Miscellaneous-Electronic Devices Portable Electronic Devices Portable electronic devices can cause interference with airplane flight control, navigation and communication systems. Because of this interference, local regulatory agencies may prohibit or limit the use of these devices on airplanes. If the airline allows use of portable electronic devices, procedures must be established to control their use. As a minimum, the airline should provide the following: • methods to inform passengers of when portable electronic devices may be used. This may be accomplished through the departure briefing, passenger information cards, captain’s announcement, or any other method deemed appropriate by the airline. • procedures to stop the operation of the portable electronic devices suspected of causing interference with the airplane systems. • cabin to flight deck coordination and pilot monitoring procedures. • Procedures for determining acceptability of devices that are allowed to be operated. • procedures for reporting instances of suspected and confirmed interference by portable electronic devices to the local aviation regulatory agency. • prohibit the operation of portable electronic devices during takeoff and landing phases of flight. • prohibit the operation of portable electronic devices classified as intentional radiators or transmitters, such as citizens’ band and amateur radios, cellular telephones, and remote control devices. The following is a partial list of approved and non approved electronic devices: Approved Electronic Devices • heart pacemakers • hearing aids • compact disk (CD) players • portable voice recorders • tape cassette players (self-contained) • electric shavers • calculators • portable computers or typewriters (electronic or mechanical) that are briefcase size and able to fit under the passenger seat or in the overhead bins; a mouse cord may be attached to the computer. February 14, 2003 Flight Attendant Manual Miscellaneous - Electronic Devices Copyright © The Boeing Company. See title page for details. 10.10.2 D611W302-TBC (200 GenFam) Non-Approved Electronic Devices • portable telephones, such as cellular, etc., except those installed by the airline • radios: AM, FM, VHF (battery or cord operated) • TV sets, video players, TV cameras, TV camcorders (battery or cord operated) • electronic games, except those installed by the airline • toys with remote controls • computers or typewriters larger than a briefcase that cannot be stored under the seat or in an overhead bin • data entry pad (a device with a numeric keyboard, hand-held with umbilical cord attachment; a mouse attached to a computer is not a data entry pad). February 14, 2003

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发表于 2008-12-28 03:35:27 |只看该作者
7.20.2 D611W302-TBC (200 GenFam) Passenger Entry Door Controls 1 Viewing Window Allows observation outside the airplane. 2 Slide/Raft Gas Bottle Pressure Gage If the gage needle is outside the green zone, the system is unusable. 3 Door Bustle Release Handle Pull to remove door bustle for access to slide/raft. 4 Door Mode Select Panel See following graphic. EXIT 1 2 4 5 6 7 8 3 9 February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.3 5 Emergency Power Assist System (EPAS) Reservoir Pressure Gage If the gage needle is outside the green zone, EPAS is unusable. 6 Gust Lock Release Lever Grab and pull inward to close the door. 7 Door Operating Handle To open the door – rotate in the direction of the arrow. To close the door – rotate in the opposite direction of the arrow. 8 Door Bustle The bustle contains the slide/raft. 9 Girt Bar Indicator Flag Viewing Windows Yellow in view – door and slide/raft are armed for automatic operation and slide/raft deployment. Black in view – door and slide/raft are not armed. Note: A safety strap is installed in the door sill, approximately halfway up on the left side of the door. It should be used when the door is open. To use the safety strap, pull the metal handle and attach it to the loop on the right side of the door sill. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details.

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发表于 2008-12-28 03:35:17 |只看该作者
unctions such as fire, smoke, electrical arcing, and so on. Note: When placing the galley Emergency Power Off switch to the OFF position, notify the flight deck. Galley Sink Drain Blockages If a sink drain is blocked, or drainage is slow, no more fluids should be poured into the sink. Dispose of fluids in another galley sink. EMER POWER OFF SWITCH OFF NORM February 14, 2003 Flight Attendant Manual Galleys - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 6.20.2 D611W302-TBC (200 GenFam) Galley Water Fails to Shut Off If the water cannot be turned off in any of the galley fixtures, such as the sink water faucet, coffee maker, or water boiler, the water system for that galley must be shut off. Position the galley water shutoff valve to OFF. See the galley vendor’s drawings for exact location. OFF ON Water Shutoff Valve February 14, 2003 Flight Attendant Manual Galleys - Non-Normal Operations Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 6.20.3 If the leak that cannot be eliminated by turning off the water shutoff valve, the isolation drain valve associated with the galley should be closed. The water supply isolation valves are located in a panel above doors 2L and 4L. Rotate the isolation valve “T” handle clockwise to close the valve. Closing the valve at door 2L shuts off all water supply forward of door 2. Closing the valve at door 4L shuts off all water supply forward of door 4. Note: Galleys located aft of the door 4L water supply isolation valve will still have water. Low Potable Water The LOW POTABLE WATER alert message appears on the CSCP/CACP displays when 1/4 tank of potable water remains. Pushing the clear key removes the window from the display but displays a message at the bottom of the CSCP/CACP displays stating that the potable water level is at 1/4. EXIT Water Supply Isolation Valve February 14, 2003 Flight Attendant Manual Galleys - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 6.20.4 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits Chapter 7 Table of Contents Section 0 FCOM Template 12/12/98 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.TOC.0.1 7.0 Doors, Slides and Emergency Exits-Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.10.1 Doors, Slides and Emergency Exits Overview . . . . . . . . . . . . . . . 7.10.1 Passenger Entry Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.20.1 Passenger Entry Doors Overview . . . . . . . . . . . . . . . . . . . . . . . . . 7.20.1 Passenger Entry Door Controls . . . . . . . . . . . . . . . . . . . . . . . . 7.20.2 Door Mode Select Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.20.4 Dedicated Assist Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.20.7 Flight Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.20.7 Evacuation Slide/Rafts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.20.8 Slide/Raft Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.20.10 Evacuation Slide/Rafts - Slides . . . . . . . . . . . . . . . . . . . . . . . 7.20.12 Passenger Entry Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.20.14 Passenger Entry Door Preflight . . . . . . . . . . . . . . . . . . . . . . . 7.20.14 Passenger Entry Normal Door Operation – Interior . . . . . . . 7.20.15 Passenger Entry Door Normal Operation - Exterior . . . . . . . 7.20.16 Non-Normal Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.40.1 Doors, Slides and Emergency Exits Non-Normal Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.40.1 Passenger Entry Door Non-Normal Operation . . . . . . . . . . . . 7.40.1 February 14, 2003 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 7.TOC.0.2 D611W302-TBC (200 GenFam) Doors, Slides and Emergency Exits - Table of Contents Intentionally Blank February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits Chapter 7 Introduction Section 10 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.10.1 7.10 Doors, Slides and Emergency Exits-Introduction Doors, Slides and Emergency Exits Overview This chapter describes the passenger entry doors and evacuation slide/rafts. It includes a description of door preflight, and normal and non-normal operation from inside and outside the airplane. Passenger evacuation and ditching guidelines are described in Chapter 9, Non-Normal Situation Guidelines. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Introduction Copyright © The Boeing Company. See title page for details. 7.10.2 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits Chapter 7 Passenger Entry Doors Section 20 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 7.20.1 [Option shown: ARMED/DISARMED; Option:AUTOMATIC/MANUAL; Option shown: Life raft: Installed] 7.20 Doors, Slides and Emergency Exits-Passenger Entry Doors Passenger Entry Doors Overview There are eight identically operated passenger entry doors paired along the airplane fuselage. They are used to enter and exit the airplane, and also serve as emergency exits. There are no other passenger cabin exits. Doors on the left side of the airplane are identified as 1L, 2L, 3L, and 4L and are generally used for passenger entry. Doors on the right side of the airplane are 1R, 2R, 3R and 4R and are generally used for servicing the airplane. The doors can be opened or closed manually from inside or outside the airplane. The passenger entry doors are translating, plug-type doors. During opening, the door first moves inward and upward, then translates outward and forward. Each door is held in the open position by a gust lock. The gust lock drops into a latch as the door nears its forward limit of travel. A window in each door allows observation outside of the airplane. A dual lane slide/raft is contained in the lower inboard face of each passenger entry door behind the door bustle. A vent panel is connected to the door operating handle. The vent remains open and prevents pressurization to an unsafe level if the door is not fully closed, latched, and locked. Rotation of the door operating handle forward to the CLOSED position automatically locks the door. As the handle is moved past the latched position, the vent is closed. Initial rotation of the handle aft (toward OPEN) opens the vent to equalize cabin and outside air pressure. February 14, 2003 Flight Attendant Manual Doors, Slides and Emergency Exits - Passenger Entry Doors Copyright © The Boeing Company. See title page for details.

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Water Supply Isolation Valve EXIT February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 5.20.8 D611W302-TBC (200 GenFam) Lavatory Doors Bifold Door Unlocking/Locking The lavatory door can be locked or unlocked from the outside by: • lifting the metal flap above the VACANT/OCCUPIED indicator • moving the lock slide to left to lock the door • moving the lock slide to right to unlock the door Cover Plate Lock Slide February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.20.9 Bifold Door Removal Occasionally the lavatory door may become blocked from the inside due to supplies falling out of the storage compartment onto the floor, or an incapacitated passenger lying on the floor. The following procedure allows the removal of the door and access to the lavatory compartment: • unlock the door • release the upper and lower pivot shafts on the door • pull the top shaft down and over • lift the bottom shaft up and over • pull the door out at the bottom • drop the door down and away from the lavatory Pivot Shaft February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 5.20.10 D611W302-TBC (200 GenFam) Panel Door Unlocking Panel doors are generally associated with lavatories with handicapped facilities. If the panel door is locked and access must be gained: • slide a flat object (knife, credit card, fingernail) under the door latch receiver flap • pry the door latch receiver flap forward and outward • pull on door handle at same time as lifting on door latch receiver flap Door Latch Receiver Flap February 14, 2003 Flight Attendant Manual Galleys Chapter 6 Table of Contents Section 0 FCOM Template 12/12/98 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 6.TOC.0.1 6.0 Galleys-Table of Contents Galley Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.1 Galley Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.1 Galley Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.2 Galley Electrical Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.3 Galley Water System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.3 Water Shutoff Valve. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.3 Galley Waste System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.10.3 Non-Normal Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.20.1 Galley Non-Normals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.20.1 Galley Emergency Power Off Switch . . . . . . . . . . . . . . . . . . . 6.20.1 Galley Sink Drain Blockages. . . . . . . . . . . . . . . . . . . . . . . . . . 6.20.1 Galley Water Fails to Shut Off. . . . . . . . . . . . . . . . . . . . . . . . . 6.20.2 Low Potable Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.20.3 February 14, 2003 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 6.TOC.0.2 D611W302-TBC (200 GenFam) Galleys - Table of Contents Intentionally Blank February 14, 2003 Flight Attendant Manual Galleys Chapter 6 Galley Location Section 10 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 6.10.1 6.10 Galleys-Galley Location Galley Overview Individual galley modules may contain ovens, waste containers, coffee makers, refrigeration units, storage/servicing carts, sinks and stowage space to aid in food preparation and dispensing. Galleys are equipped with electrical power and water systems. Lighting controls are located on the galley electric panel. A galley vent system keeps the air fresh. Service carts are restrained for takeoff and landing. There are stowage areas for extra carts located at various galleys. The number of food carts shall not exceed the number of inflight cart restraints available. Each galley is provided with a heater control for the regulation of the temperature in the galley area. See the galley vendor provided information for location and operation. February 14, 2003 Flight Attendant Manual Galleys - Galley Location Copyright © The Boeing Company. See title page for details. 6.10.2 D611W302-TBC (200 GenFam) Galley Locations [Typical] Galley Middle 2 Galley Aft 2 Galley Forward 2 Galley Middle Left Galley Forward 3 Galley Middle 1 Galley Forward 1 Galley Aft 4 Galley Aft 3 Galley Middle Right Galley Middle 4 February 14, 2003 Flight Attendant Manual Galleys - Galley Location Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 6.10.3 Galley Electrical Power A Galley Emergency Power Off Switch is located in each galley. The switch is covered with a red guard. With the red guard closed, the switch is in the NORMAL (on) position. If there is an emergency, the red guard should be lifted and the toggle switch placed to the OFF position. This removes all electrical power to the galley. The Galley Emergency Power Off Switch should be used only during an emergency situation. Galley Water System Galley water is supplied from two potable water tanks. The tanks have a combined usable capacity of approximately 825 liters (218 gallons). The tanks are normally pressurized from the airplane bleed air system. When bleed air pressure is not available, alternate pressurization is automatically provided by an electrically driven air compressor. Water is not available while the tanks are being serviced. The quantity of potable water may be verified on the cabin management system POTABLE WATER display. Water Shutoff Valve Each galley that has running water is equipped with a water shutoff valve. Positioning the water shutoff valve to OFF turns off water to that galley. Galley Waste System Galley sink waste water is drained overboard through heated drain masts. To prevent sink drain blockages do not put solid waste (coffee grounds, tea bags, fruit pulp, and so on) in the sink drain. Put solid waste in the galley waste bins. Mixtures, which can curdle and create a drain blockage, should be diluted with an equal amount of water. Do not remove the sink drain strainer. OFF ON Water Shutoff Valve February 14, 2003 Flight Attendant Manual Galleys - Galley Location Copyright © The Boeing Company. See title page for details.

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Lavatory Smoke Detector (typical) 1 2 3 4 February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. 5.10.12 D611W302-TBC (200 GenFam) Lavatory Smoke Detector Operation When smoke is detected in a lavatory, the amber Lavatory Call indicator light/Reset switch, mounted on the exterior wall above the lavatory door, flashes and a chime sounds in the cabin near the associated lavatory. The lavatory call light at the associated lavatory flashes and the SMOKE DETECTED window is displayed on the CSCP/CACP. The system can be reset by pushing the Lavatory Call indicator light/Reset switch. When the Lavatory Call indicator/reset switch is pushed: • the lavatory master call light extinguishes • the continuous chime is turned off • the smoke detector horn silences • the Lavatory Call indicator/reset switch extinguishes • the CSCP/CACP SMOKE DETECTED window is no longer displayed • a smoke alarm suppression cycle is initiated in the smoke detector Note: If there is still smoke in the lavatory, the red Alarm Indicator Light on the smoke detector remains illuminated. • a lavatory smoke alert message is displayed on the flight deck When the smoke clears, the red Alarm Indicator Light extinguishes, the suppression cycle ends, and the smoke detector is sensitive to smoke again. Continue to monitor the lavatory until the red Alarm Indicator Light extinguishes. Note: When the smoke detector has been activated by smoke, lingering smoke in the detector sensor may cause reactivation. Blowing air into the detector sensor (the small screen cutout on the side of the cube extending from the unit) may clear lingering smoke. Lavatory Fire Extinguishing System An automatic fire extinguishing system is located beneath the sink in each lavatory. A fire extinguisher discharges a halon vapor through either one or both of the heat-activated nozzles. Both nozzles discharge toward the waste disposal container. The color of the nozzle tips change to an aluminum color if the extinguisher has discharged. February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.10.13 Lavatory Temperature Indicator A temperature indicator is located inside the waste compartment below each sink. Grey dots on the indicator turn black when exposed to high temperatures. If any dot has turned black or a nozzle tip has changed color, the extinguisher has discharged. CHECK THE FOUR GREY DOTS ON TEMPERATURE INDICATOR LOCATED ABOVE WASTE CONTAINER IF ANY GREY DOT HAS TURNED BLACK CHECK FOR FIRE DAMAGE REPLACE FIRE EXTINGUISHER REPLACE TEMPERATURE INDICATOR TEMPERATURE INDICATOR 250 230 200 180 TEMPERATURE INDICATOR February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. 5.10.14 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Lavatories Chapter 5 Non-Normal Operations Section 20 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.20.1 5.20 Lavatories-Non-Normal Operations Lavatory Non-Normals Toilet Does Not Flush If one of the toilets does not flush, use the cabin management system LAVATORY/WASTE TANK STATUS display to check the status of the waste tank for that lavatory. If the waste tank is full, placard all lavatories connected to the full waste tank as inoperative. If the waste tank is not full, the affected lavatory should be placarded inoperative. February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 5.20.2 D611W302-TBC (200 GenFam) Toilet Flooding If a toilet floods due to the water rinse valve sticking open after flushing, immediately flush the toilet to evacuate excess water from the toilet bowl. If the toilet does not flush, refer to Inoperative Toilet. If the toilet flushes, but water continues to flow into the toilet bowl, flush the toilet once or twice more. If the water continues flowing, use the water supply shutoff valve to shut off the water for that lavatory. Close the water supply shutoff valve handle located above the sink behind the mirror. Placard the lavatory as inoperative. ON OFF Mirror Release Button Note: Valve behind mirror. Mirror February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.20.3 If the leak cannot be eliminated by turning off the water supply shutoff valve, the isolation valve associated with that lavatory should be closed. The water supply isolation valves are located in a panel above doors 2L and 4L. Rotate the isolation valve “T” handle clockwise to close the valve. Closing the valve at door 2L shuts off all water supply forward of door 2. Closing the valve at door 4L shuts off all water supply forward of door 4. Water Supply Isolation Valve EXIT February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 5.20.4 D611W302-TBC (200 GenFam) Turn the distribution drain shutoff valve handle to the open position to drain the water from the lavatory. Note: Lavatories located aft of the door 4L water supply isolation valve will still have water. Water Heater Distribution Drain Shutoff Valve Handle February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.20.5 Toilet Flush Valve Fails to Reset A loud continuous air noise or sucking noise coming from the toilet is caused by the flush valve sticking in the open position. Close the toilet lid and pull the manual shutoff handle located at the base of the toilet out. This closes the flush valve and stops the noise. Placard the lavatory as inoperative. Waste Tanks Improperly Serviced Verification of waste tank servicing is accomplished prior to departure/dispatch. The waste tank quantity level on the cabin management system LAVATORY/WASTE TANK STATUS displays should be in the first quarter (E to 1/4) and the status bar should be green. A yellow or red display in the status bar indicates an improperly serviced waste tank. Contact maintenance to service any tanks not showing the proper indication. Manual Shutoff Handle Flush Button February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 5.20.6 D611W302-TBC (200 GenFam) Water Faucet Fails to Shut Off If the sink water faucet buttons do not shut off the running water, the water system for that lavatory must be shut off. Turn the water supply shutoff valve handle located above the sink behind the mirror clockwise to the OFF position. The water system, which includes the sink and the toilet flush, is turned off for that lavatory. Placard the lavatory as inoperative. If the water leak cannot be eliminated by turning off the water supply shutoff valve, the water supply isolation valve associated with that lavatory should be closed. ON OFF Mirror Release Button Note: Valve behind mirror. Mirror February 14, 2003 Flight Attendant Manual Lavatories - Non-Normal Operations Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.20.7 The water supply isolation valves are located in a panel above doors 2L and 4L. Rotate the isolation valve “T” handle clockwise to close the valve. Closing the valve at door 2L shuts off all water supply forward of door 2. Closing the valve at door 4L shuts off all water supply forward of door 4. Note: Lavatories located aft of the door 4L water supply isolation valve will still have water.

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February 14, 2003 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 5.TOC.0.2 D611W302-TBC (200 GenFam) Lavatories - Table of Contents Intentionally Blank February 14, 2003 Flight Attendant Manual Lavatories Chapter 5 System Description Section 10 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.10.1 5.10 Lavatories-System Description Lavatories Overview This chapter provides a description of the lavatories and their locations, water and waste systems, associated cabin management system (CMS) screens, and lavatory smoke detection, and fire protection systems. Lavatory controls and displays are located throughout the airplane. See Chapter 2A, Cabin Management System, Water/Waste Tank for information on the lavatory/waste tank status and potable quantity displays and operations. February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. 5.10.2 D611W302-TBC (200 GenFam) Lavatory Locations Lav 1A-1C Lav 3F-1R Lav 4F-R Lav 2F-1R Lav 4A-1R H D D D D D Lav 4A-1L Lav 3F-1L Lav 3F-LC Lav 2F-1L Lav 2A-1L D D D D D H Baby Care Station Disabled Passenger H D Access February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.10.3 There are 10 lavatory compartments. Lavatories 2A-1L and 3F-1R are equipped for handicapped passengers. Each of the lavatories contains baby care stations. February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. 5.10.4 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.10.5 Lavatory Description Lavatory Layout Each lavatory contains a toilet, wash basin, mirror, necessary vanity items, and disposal units. In addition, there is an attendant call switch, a loudspeaker for passenger address, a RETURN TO SEAT sign, a no smoking/fasten seat belts sign, a smoke detector/alarm, a waste compartment fire extinguishing system, a lockable door, and an overhead compartment containing two oxygen masks. Closing and latching the lavatory door causes the mirror light and a LAVATORY OCCUPIED sign to illuminate. Each toilet has a manual shutoff handle, located at the base of the toilet. If the flush valve fails in the open position, pulling the handle shuts off the toilet vacuum flush system. DIAPER Water Supply Shut Off Valve (behind mirror) Manual Shut Off Handle Passenger Service Unit (speaker & oxygen) Water Heater & Distribution Drain Valve (under sink) Smoke Detector Waste Compartment Fire Extinguisher Flush Button Baby Care Station February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. 5.10.6 D611W302-TBC (200 GenFam) Lavatory Water System The potable water system is supplied from two tanks located beneath the cabin floor. Potable water is supplied to the lavatory sinks and the toilet flush system. The two tanks have a combined usable capacity of approximately 218 gallons (825 liters). The tanks are normally pressurized with air from the airplane bleed air system. When bleed air pressure is not available, alternate pressurization is automatically provided by an electrically driven air compressor. Hot and cold water is available in the lavatories. The water heater is located below the lavatory sink and has three selectable temperatures: • low (approximately 105 degrees F, 40.6 degrees C) • medium (approximately 115 degrees F, 46.1 degrees C) • high (approximately 125 degrees F, 51.7 degrees C) Heater Switch Indicating Light Water Heater February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.10.7 An amber indicator light located near the top of the heater is illuminated when the power switch is on and the heater is operating normally. An ON/OFF switch is located next to the amber light. The amount of water remaining in the tanks, and the number of gallons required for takeoff can be verified on the cabin management system (CMS) Potable Water Status display. Note: Water is not available while the tanks are being serviced. February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. 5.10.8 D611W302-TBC (200 GenFam) Water Supply Shutoff Valve Each lavatory has a water supply shutoff valve which may be used to shut off the lavatory water supply. The water supply shutoff valve has two positions, OFF and ON, and is located above the sink behind the mirror. A push-button is located against the lavatory wall, near the facial tissue dispenser. Pushing the button upwards releases the catch and opens the mirror, allowing access to the handle. ON OFF Mirror Release Button Note: Valve behind mirror. Mirror February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.10.9 Water Supply Isolation Valve If there is a leak in a lavatory that cannot be eliminated by closing the water supply shutoff valve, the water supply isolation valve is used to shut off the water. The isolation valves are located on the panel above doors 2L and 4L. Rotate the isolation valve “T" handle clockwise to close the valve. Closing the water supply isolation valve at door 2L shuts off the water supply forward of door 2. Closing the isolation valve at door 4L shuts off all water supply forward of door 4. Note: Lavatories and galleys located aft of the closed isolation valve will still have water available. Water Supply Isolation Valve February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. 5.10.10 D611W302-TBC (200 GenFam) Lavatory Waste System Waste water from the lavatory sinks is drained overboard through drain masts. Toilet waste is flushed into three waste holding tanks located in the bulk cargo area. Each waste tank holds 63 gallons (238 liters), for a total of 189 gallons (714 liters). The waste system uses a vacuum to collect the waste material and deposit it in the tanks. The vacuum is not required above 16,000 feet. Above 16,000 feet, the pressure difference between the cabin and outside pressure moves the waste from the toilets to the tanks. Below 16,000 feet and on the ground, pushing the flush button on the toilet activates the flush cycle. A flush cycle uses water from the potable water system, and lasts approximately seven seconds. Once the flush button is pushed, there is an automatic 15-second delay for a system reset before the next flush cycle can be initiated. This delay conserves water by preventing consecutive flushes if the flush button is repeatedly pushed. Each waste tank system operates independently. There are two sensors attached to the upper part of each waste tank. Both sensors must signal that the waste tank is full before the flush module power relay de-energizes. If a sensor fails, it signals that the tank is full. There is also a sensor in each waste tank drain line. It provides data to the cabin management system about the amount of waste in the waste tanks. Waste tank quantity status can be found on the cabin management system LAVATORY/WASTE TANK STATUS display, a sub–display of the WATER/WASTE TANK STATUS display. Note: Toilet blockages can occur if large objects are flushed down the toilet. Items which commonly cause blockages are diapers, hand towels, cups, and large quantities of toilet paper. February 14, 2003 Flight Attendant Manual Lavatories - System Description Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.10.11 Lavatory Fire Protection Systems Lavatory Smoke Detector A smoke detector is mounted in each lavatory ceiling. When activated by either detecting smoke or pushing the self test switch, a horn sounds in the smoke detector and the red Alarm Indicator Light illuminates on the smoke detector. 1 Power Indicator Light Illuminated (green) - smoke detector has power and is operating. 2 Interrupt Switch Push - silences the horn and suppresses all alarm indications as long as the switch is pushed. 3 Self Test Switch Push - activates the smoke detector aural and visual alarms. Note: The system automatically resets when the test is concluded. 4 Alarm Indicator Light Illuminated (red) - presence of smoke has been detected.

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February 14, 2003 Flight Attendant Manual Communications Chapter 4 Lavatory Call Section 23 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 4.23.1 [Option: Crew Rest: Installed] 4.23 Communications-Lavatory Call Lavatory Call System A call from the lavatory is made by pushing the Attendant Call switch located on the front side of the lavatory sink cabinet. Pushing the Attendant Call switch: • illuminates the switch to confirm selection • illuminates the lavatory call light/reset switch located on the outside wall over the door of the calling lavatory • illuminates a steady amber lavatory call light at the attendant station being called • sounds a single HI chime at the attendant station being called Note: Calls from the lower crew rest (LCR) area sound a single LO chime at the attendant station being called. Attendant Call In Lavatory Attendant Call Switch Call Light Panel Attendant Call Light (amber) February 14, 2003 Flight Attendant Manual Communications - Lavatory Call Copyright © The Boeing Company. See title page for details. 4.23.2 D611W302-TBC (200 GenFam) [Option: Crew Rest: Installed, typical] Note: Calls from the crew rest area sound a single HI chime at the attendant station being called. The lavatory call light is extinguished by pushing the lavatory call light/reset switch over the lavatory door. The amber lavatory call light extinguishes when all lavatory call light/reset switches for that area are reset. Lavatory calls can also be verified and reset from the cabin management system Service Call display. See Chapter 2A, Section 20, Service Call Display. February 14, 2003 Flight Attendant Manual Communications Chapter 4 Passenger Cabin Signs Section 24 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 4.24.1 [Options shown: No smoking signs - normal operation; Option: partial on, always on; Option shown: Return to seat - steady; Option: flashing] 4.24 Communications-Passenger Cabin Signs Passenger Cabin Sign System The passenger cabin sign system is comprised of the no smoking, fasten seat belt, and return to seat signs. The signs are visible to all passengers and flight crew. No Smoking and Fasten Seat Belt Signs NO SMOKING and FASTEN SEAT BELT signs are located on the cabin overhead and in the passenger service unit (PSU). [Option: No smoking signs - normal operation] The passenger signs are controlled from the flight deck either manually or automatically. On the ground, all signs are illuminated. [Option: No smoking signs - normal operation] A single LO chime sounds over the passenger address system each time any of the passenger signs illuminate or extinguish. Occupied Lavatory Cabin Overhead (Typical) Passenger Service Unit (PSU) (Typical) February 14, 2003 Flight Attendant Manual Communications - Passenger Cabin Signs Copyright © The Boeing Company. See title page for details. 4.24.2 D611W302-TBC (200 GenFam) On the ground, all passenger signs are illuminated. Return to Seat Sign [Option: Return to seat - steady; Option: flashing] A RETURN TO SEAT sign is located in each lavatory and visible only when illuminated. The RETURN TO SEAT signs illuminate when the FASTEN SEAT BELT signs are on. Note: Note: The RETURN TO SEAT sign in the lavatories will not illuminate if passenger cabin oxygen has been deployed. Automatic Passenger Cabin Sign Operation Takeoff and Landing After takeoff with the passenger signs in the automatic mode, the FASTEN SEAT BELT, NO SMOKING, and RETURN TO SEAT signs extinguish when the flaps and landing gear are up. [Option: No smoking signs - normal operation] During descent for landing, the FASTEN SEAT BELT and RETURN TO SEAT signs illuminate when the airplane flaps are lowered or below 10,000 feet. The NO SMOKING signs illuminate when the landing gear are lowered. Loss of cabin pressure and oxygen deployment [Option: No smoking signs - normal operation] The NO SMOKING and FASTEN SEAT BELT signs illuminate automatically if the cabin altitude exceeds 10,000 feet or if the passenger cabin oxygen system is manually or automatically deployed. Note: The RETURN TO SEAT sign in the lavatories will not illuminate if passenger cabin oxygen has been deployed. RETURN TO SEAT In Lavatory February 14, 2003 Flight Attendant Manual Communications Chapter 4 Inflight Entertainment System Section 30 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 4.30.1 [Options shown: Matsushita; Option: Hughes; Crew Rest: Installed] 4.30 Communications-Inflight Entertainment System Inflight Entertainment System Overview [Matsushita] The inflight entertainment system (IFE) is manufactured by an outside vendor and conforms to airline specifications. Refer to the vendor manuals for IFE equipment and operation. Passenger address announcements from the flight deck or a flight attendant handset automatically override the audio entertainment program. When the announcement is complete, the program resumes. See the inflight entertainment vendor’s operating manuals for detailed information. February 14, 2003 Flight Attendant Manual Communications - Inflight Entertainment System Copyright © The Boeing Company. See title page for details. 4.30.2 D611W302-TBC (200 GenFam) PCU - All Classes Each passenger seat contains a Passenger Control Unit (PCU). Passengers use the PCU to select various in-flight entertainment system functions, turn the reading lights on or off, or call for passenger service. A headset may be plugged in to listen to the audio on the selected channel. The PCU includes switches for channel selection and audio volume. See vendor’s manuals for specific details and operation. Note: PCU’s, where applicable, must be stowed during ground taxi operations, takeoff, and landing. Reading Light Control Attendant Call Reset Switch Attendant Call Switch Game Controls Game Controls Card Reader Telephone February 14, 2003 Flight Attendant Manual Communications - Inflight Entertainment System Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 4.30.3 PCU - Crew Rest Each crew rest bunk contains a PCU which is used to the select various in-flight entertainment system functions, turn the reading lights on or off, or call for service/assistance. The PCU includes switches for channel selection, audio volume, and headset jacks for audio. See vendor’s manuals for specific details and operation. C V O L L H A N E N Attendant Call Reset Switch Attendant Call Switch Reading Light Control February 14, 2003 Flight Attendant Manual Communications - Inflight Entertainment System Copyright © The Boeing Company. See title page for details. 4.30.4 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Communications Chapter 4 Non-Normal Operations Section 40 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 4.40.1 4.40 Communications-Non-Normal Operations Communications Non-Normal Operations Cabin Interphone System Failure When the cabin interphone system fails in the normal mode, a message is sent to the cabin management system (CMS). The CMS failure message, CABIN INTERPHONE FAILURE Press CI NORM/ALT Switch, is displayed on the CSCP and at each CACP. [Option shown: Door 1L; Option: Door 2L] Pushing the CI NORM/ALT switch, located on the attendant switch panel at door 1L, will switch the cabin interphone system to the alternate mode. In the alternate mode, the cabin interphone system operates the same as in the normal mode. This CABIN INTERPHONE FAILURE message remains displayed until the CI NORM/ALT switch is pushed. Note: Pushing the failure window CLEAR switch will remove the failure window from the display. The failure message, CABIN INTERPHONE FAILURE Press CI NORM/ALT Switch, is displayed in small red text in the lower left corner of all screens. The message remains displayed until the CI NORM/ALT switch is pushed. Attendant Switch Panel SERVICE GROUND NORM/ALT NORM/ALT LIGHT 2 CI PA WORK Cabin Interphone NORM/ALT Switch February 14, 2003 Flight Attendant Manual Communications - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 4.40.2 D611W302-TBC (200 GenFam) Passenger Address System Failure If the system fails in the normal mode, a message is sent to the cabin management system. The CMS failure message, PASSENGER ADDRESS FAILURE Press PA NORM/ALT Switch, appears on the CSCP and at each CACP. [Option shown: Door 1L; Option: Door 2L] The flight attendant should push the PA NORM/ALT switch located on the attendant switch panel at door 1L. This will remove the PASSENGER ADDRESS FAILURE message from the panels and allows the system to operate in the alternate mode. Pushing the window CLEAR switch will also remove the window from the panel; but the message, PASSENGER ADDRESS FAILURE Press PA NORM/ALT Switch, appears at the bottom of the display. This message remains until the PA NORM/ALT switch is pushed. Note: Pushing the failure window CLEAR switch will remove the failure window from the display. The failure message, PASSENGER ADDRESS FAILURE Press CI NORM/ALT Switch, is displayed in small red text in the lower left corner of all screens. The message remains displayed until the PA NORM/ALT switch is pushed. SERVICE GROUND NORM/ALT NORM/ALT LIGHT 2 CI PA WORK Attendant Switch Panel Passenger Address NORM/ALT Switch February 14, 2003 Flight Attendant Manual Communications - Non-Normal Operations Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 4.40.3 In-flight Entertainment (IFE) System Smoke or Fire In the event of smoke or fire caused by any of the in-flight entertainment system (IFE) components, all electrical power should be removed from the IFE system and passenger seats. Immediately notify the flight deck. Request help from other crew members, as required. Note: Continuous communication among crew members provides information essential for making safety-of-flight decisions. Power is removed by moving the IFE Master Power switch, located in the Video Control Center (VCC), to the OFF position. This removes electrical power to: • the in-seat audio/video system equipment • audio entertainment players • video entertainment players • overhead video system and displays/projectors • in-seat video displays/audio in the passenger cabin • in-seat video displays/audio in the crew rest areas • integrated telephones • the passenger control units (PCUs) • the passenger seat • seat motor power (as applicable) • personal computer power outlet (as applicable) • in-flight passenger cabin telephones Note: If the IFE Master Power switch is placed in the OFF position, no passenger service functions (reading lights or attendant call) are available. Note: Moving the IFE Master Power switch to the OFF position does not cause an EICAS message to be displayed on the flight deck. WARNING: Once power is removed from the IFE system, do not turn the IFE Master Power switch back on for the remainder of the flight. Note: The power to the passenger seats and IFE system may also be removed by the flight crew. If the IFE/PASS SEATS power switch on the flight deck is moved to OFF, all power to the cabin IFE and passenger seats is removed. February 14, 2003 Flight Attendant Manual Communications - Non-Normal Operations Copyright © The Boeing Company. See title page for details. 4.40.4 D611W302-TBC (200 GenFam) Intentionally Blank February 14, 2003 Flight Attendant Manual Lavatories Chapter 5 Table of Contents Section 0 FCOM Template 12/12/98 Copyright © The Boeing Company. See title page for details. D611W302-TBC (200 GenFam) 5.TOC.0.1 5.0 Lavatories-Table of Contents System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.1 Lavatories Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.1 Lavatory Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.2 Lavatory Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.5 Lavatory Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.5 Lavatory Water System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.6 Water Supply Shutoff Valve. . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.8 Water Supply Isolation Valve . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.9 Lavatory Waste System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.10 Lavatory Fire Protection Systems . . . . . . . . . . . . . . . . . . . . . . . . 5.10.11 Lavatory Smoke Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10.11 Lavatory Fire Extinguishing System . . . . . . . . . . . . . . . . . . . 5.10.12 Lavatory Temperature Indicator . . . . . . . . . . . . . . . . . . . . . . 5.10.13 Non-Normal Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.20.1 Lavatory Non-Normals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.20.1 Toilet Does Not Flush . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.20.1 Toilet Flooding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.20.2 Toilet Flush Valve Fails to Reset . . . . . . . . . . . . . . . . . . . . . . . 5.20.5 Waste Tanks Improperly Serviced . . . . . . . . . . . . . . . . . . . . . . 5.20.5 Water Faucet Fails to Shut Off . . . . . . . . . . . . . . . . . . . . . . . . 5.20.6 Lavatory Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.20.8 Bifold Door Unlocking/Locking . . . . . . . . . . . . . . . . . . . . . . . 5.20.8 Bifold Door Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.20.9 Panel Door Unlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.20.10

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