電訊管理局Office of the Telecommunications Authority

帅哥

有效编配号码资源fficeffice" />

根据《电讯条例》，电讯管理局局长须负责

管理本地电讯服务号码计划。为了有效地

为业界及所有服务用户划分及编配电讯服

务号码及电码，电讯管理局局长于2000年

9月发出经修订的《关于使用香港号码计划

（第106章）内的号码及短码的守则》，制订

了网络营办商及传呼服务营办商向用户分

配电讯号码及／或短码的准则。

确保遵从会计守则

电讯管理局于1995年发出会计手册，列明

电讯管理局局长就香港电话有限公司及另

外三家当时获发本地固网服务牌照的营办

商所制订的汇报及会计守则。年内，这些

营办商继续依照该会计手册汇报帐目。

根据本地无线及对外设施固网营办商一般

牌照条款第17条，营办商须遵从上述手册

订明的会计守则。这些营办商虽获豁免提

交报告，但电讯管理局局长仍可在有需要

时检讨有关情况，施加这项规定。由于网

络规模及市场占有率庞大，香港有线电视

有限公司（「有线电视」）亦须遵从该手册列

明的会计守则及提交报告的规定。

此外，电讯管理局局长将发出ffice:smarttags" />3G流动服务

传送者会计手册。该牌照的特别条件第七

条列明，3G流动服务传送者牌照持有人须

为不同的服务或商业活动，或不同的服务

或商业活动类型（全部均视作一种「业务」）

拟备独立帐目。该会计手册将为此特别条

件所指的「业务」作出详细说明，电讯管理

局局长已委聘顾问就「业务」的财务报告的

会计及成本计算守则提供意见。持牌人均

须遵守手册内列明的会计守则。

A Level Playing Field to Sustain Development

Office of the Telecommunications Authority

Trading Fund Report 2002/03

33

Measures to Curb

Misleading or Deceptive Conduct

The TA issued a set of new guidelines in May 2003 to

provide the industry with practical guidance on the

compliance with section 7M of the Telecommunications

Ordinance, which prohibits misleading or deceptive

conduct. The guidelines explain in detail how the TA will

enforce the provisions of section 7M and outline the

approach that the TA will take while forming an opinion for

the purposes of section 7M.

The TA issued the guidelines after careful deliberation of

the views collected from the industry during two rounds

of consultation held in January 2002 and January 2003

respectively.

Efficient Allocation of Numbering Resources

Under the Telecommunications Ordinance, the TA is

responsible for managing Hong Kong’s telecommunications

numbering plan. To enable efficient allocation and

assignment of telecommunications numbers and codes to

the industry and all end-users, the TA issued in September

2000 the revised “Code of Practice Relating to the Use of

Numbers and Codes in Hong Kong Numbering Plan (Cap.

106)”. The code laid down the guiding principles for

network operators and paging service operators in

assigning telecommunications numbers and/or codes to

customers.

Ensuring Compliance with Accounting Practices

The Accounting Manual was issued in 1995 to set out

the TA’s requirements in respect of reporting and

accounting practices for PCCW-HKTC and the other

three wireline-based FTNS licensees then licensed to

provide local FTNS services.

During the year, the operators continued to report their

accounts in accordance with the Accounting Manual.

According to General Condition 17 of their licences, the

local wireless and external facilities FTNS operators are

required to comply with the accounting practices

specified in the Manual. They are exempted from the

reporting requirement but the TA may review the situation

and impose the requirement when necessary. Hong

Kong Cable Television Limited (“HKCTV”), in view of its

network size and market share, is also required to

comply with the Manual in both accounting practices and

the reporting requirement.

The TA will issue an Accounting Manual for 3G Mobile

Services Carriers. According to Special Condition 7 of

their licences, the 3G Mobile Carrier licensees are

required to prepare separate accounts for the different

services or business activities or types of services or

business activities (each referred to as a “Business”). The

Accounting Manual will specify the Businesses for the

purposes of this Special Condition and the TA has

engaged consultants to advise on the accounting and

costing practices for financial reporting of the

Businesses. The licensees are required to comply with

the accounting practices specified in the Manual.

OFTA has played a significant role in cultivating an

environment that safeguards consumer interests.

Having opened the telecommunications market to

broaden service choices for consumers, OFTA

believes maintaining effective market competition is

the best way to continue protecting consumer

interests. Other measures taken by OFTA to protect

consumer rights include the introduction of full

number portability, authorisation of operators to

access common areas of private buildings for

installation of telecommunications equipment, and

publication of various codes of practice for the

industry to comply with.

Moreover, OFTA implements ongoing initiatives to

educate the public to make informed choices.

电讯管理局向来不遗余力，提倡保障

消费者权益。我们相信电讯市场既已

开放，消费者享有更多元化的服务选

择，若要保障消费者的权益，必须维

持有效的市场竞争。我们亦采取各种

其它措施，包括引进全面流动电话号

码可携服务、授权营办商进入私人楼

宇「公用地方」装设电讯设备，以及制

订不同实务守则让业界遵守等，以保

护消费者的权益。

此外，我们亦不断积极推行不同形式的

公众教育活动，以助市民作出明智的消

费选择。

保障消费权益

Safeguarding

Consumer

Interests

Cultivating an Environment for Consumer Protection

创造有利环境保障消费权益

保障消费权益

提供多元选择

电讯管理局

二零零二至零三年营运基金报告书

36

多元固网服务选择

家于 1995 年加入市场的本地固网

营办商已于2002年12月达致向政

府提交的承诺书中的目标，令超过 58% 的

本地住宅电话用户可享有更多服务选择。

在 1999 年，三家新本地固网营办商，包

括和记环球电讯有限公司、九仓电讯有限

公司及新世界电讯有限公司向政府呈交承

诺书，承诺于 2002 年年底前扩大网络覆

盖范围，令至少50%的本地住宅电话用户

除了享有香港电话有限公司提供的全面服

务之外，至少有多一家电话服务供货商可

供选择，以换取政府将暂停批出新的本地

有线固网牌照措施延长至 2002 年年底。

正如上文所述，实际的住宅用户百份比已

超出承诺的目标。根据承诺书，该三家固

网营办商各缴付了 5,000 万港元作为履约

保证金。