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B757_Symposium_(2004)

 

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2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 1 of 15
757/767 Breakout Questions and Answers
Center Tank Fuel Pump Status:
1. How will the normal procedures be synchronized for the 757/767? Operators receive the revisions
to the 757 and 767 6 months apart and thus have to wait to update their ops manual.
<Answer>. Both sets of procedures will be published in both old and new versions, though the
publication dates will be staggered. The versions will be effective for about a year during
which time the airlines can synchronize on their own schedule.
2. Are there any plans to incorporate the 767 shared flow operations manual bulletin into the fuel
CONFIG operations manual procedure?
<Answer>. Boeing does not plan to do this. Airlines can modify their own books or they can contact
Boeing if they have a contract for plan 2 service. Please contact Boeing Flight Technical
Integration & Data to request that your operations manual bulletin be incorporated.
3. How big of a job is it to retrofit a scavenge system on the 767? Is there a Boeing service bulletin to
do this?
<Answer>. One operator has purchased a Master Change from Boeing to install scavenge systems on
their 767-200 airplanes. The service bulletin indicates approximately 40 hours of task
time (2 people at 20 hours) are required to install the system on these airplanes.
4. What is the projected cost of the Auto Shutoff SB? Will Boeing be providing the auto shutoff
service bulletin at a reasonable price?
<Answer>. Please be advised that the cost of retrofit for the auto shutoff system has not yet been
determined.
5. If auto shutoff will be considered an AMOC to the fuel pump AD which requires wet shutoff, why
is Boeing still pursuing a design change to the 767 fuel pumps? In other words, if installation of
the Auto Shutoff feature is terminating action to the AD and installation of the cast-in diffuser
pumps is another, why should an operator install both features? Why install cast-in diffuser
pumps? What is the cost of the Auto Shutoff?
<Answer>. The Auto shut-off feature is intended to minimize dry running of pumps. The machined
diffuser configuration of pumps has a failure mode within the pump which could cause an
ignition source in the pump. Boeing intends to ask for an AMOC for the wet shutoff
requirement, but the 1000 hour inspection will still be required. Current terminating
action for the AD (which removes the 1000 hour inspection) is installation of the cast-in
diffuser pump. The cast-in diffuser pump has performance issues, causing a premature
main tank fuel consumption anomaly. Boeing is continuing to investigate a redesign of
the pump in order to address the performance issues with the cast-in diffuser and relieve
the operators of the 1000 hour inspection with the machined diffuser pump.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 2 of 15
6. How big of a job will it be to incorporate the auto shutoff feature? Will it be true for both the 757
and 767?
<Answer>. Installation of the auto shutoff feature should only involve placing a couple of relays and
some wires in the EE bay and could be accomplished overnight. This would apply to
both the 757 and 767.
7. Will the auto shutoff feature require installation of new EICAS computers or result in new EICAS
messages? What will be done about the uncommanded ON pump?
<Answer>. There are no plans to add any new EICAS messages as EICAS changes are costly and
time consuming.
We are in discussions with the FAA at this time regarding the uncommanded ON
function and are currently unable to provide any details on this issue.
8. Regarding AD 2002-19-52 for the 757 airplane, what is the inspection interval?
<Answer>. There is no established inspection interval. When a pump is first inspected it is identified
with a special suffix. Each time after that the pump is reworked it must be re-inspected
with a boroscope.
9. Will the auto shutoff feature prevent the metal to metal contact on the 767?
<Answer>. Auto shutoff does not prevent the metal to metal contact within the pump. The auto
shutoff feature will minimize the dry running of pumps to 14 seconds. The current AD
mandates a 1000 hour inspection which will ensure that there are no liberated parts within
the pump.
10. Is this a change in philosophy? There seems to be a contradiction between the current procedure
to turn the pumps off at 500kg and the Auto Shutoff that waits until a low pressure indication. If
a wet shutoff is the right answer, why let the pump go a little dry?
<Answer>. The FAA has directed that there will be no dry running of pumps at any time. By
installing the auto shutoff procedure there is no concern that the pilots might forget or are
distracted with other more pressing duties to turn the pumps off. Installation of auto
shutoff may allow operators to get rid of the operational wet shutoff, but it is unlikely the
pump inspections would be removed. Auto Shutoff turns off the pump 14 seconds
following indication of low pressure. That timing was tested in the lab to preclude dry
running and the generation of heat in the event the pump has failed.
11. Don’t we risk inspecting the pump into a failure mode by re-inspecting them every 1000 hours?
<Answer>. No, the inspection involves removing the pumps from the housing and does not take the
pump apart. The inspection just looks at the screws, etc.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 3 of 15
12. Is there a change of material (to composite) in store for future fuel pumps (7E7 for example)?
<Answer>. We are unaware of any plans or any current research on that issue. The cast-in diffuser
pump eliminated screws in the assembly that were a significant part of the problem.
13. What is the status of nitrogen inerting?
<Answer>. Boeing is studying nitrogen inerting for the center wing tank as a service bulletin retrofit.
In addition, we note that the FAA is considering mandating such a system on airplanes.
The 737 and 747 airplanes would most likely be the first models to incorporate such a
system. At the present time there is no plan to mitigate SFAR 88 requirements by
installation of the NGS.
Contaminated and Slippery Runways:
14. Does the definition of “wet runway” include grooved or non-grooved runways? What is the
definition of a “damp” runway?
<Answer>. Wet is considered to be “not dry” or “not contaminated” by some definitions. It is
generally accepted that a surface that appears “reflective” is considered wet. A damp
runway is not wet. However, airlines must decide how they will treat these different
conditions.
15. Is “good” characterized as “wet” in Boeing data? If a grooved runway is wet, can we assume it is
“dry”? If a non-grooved runway is wet, can it be assumed to be dry?
<Answer>. Boeing data is based on testing of the 707, 727, 737 and 747 in Roswell, NM (not a
grooved runway). A wet, grooved runway cannot be considered dry. Boeing testing
shows that braking capability on a wet, grooved runway is about 85-90% of that on a dry
runway.
16. What is “advisory” data?
<Answer>. Advisory data is data that has been computed according to the same standards and with
similar methods as certified data, but since the data is not required by certification or
operational rules Boeing publishes the data as Advisory.
17. Is there friction data published in Boeing documents?
<Answer>. Boeing does not publish friction data from runway friction measuring carts.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 4 of 15
18. The contaminated runway data takes credit for thrust reversers, but the published dry data does
not. Is there thrust reverser inoperative data available for contaminated runways? And does the
Boeing data for one thrust reverser operating normally consider that the pilot may be judicious in
his application of reverse thrust because of the asymmetric condition?
<Answer>. Boeing does have some data available for one or two inoperative thrust reversers on
contaminated runways; the data consider a "judicious" application of thrust. New data is
being added for no reversers.
19. Does Boeing publish contaminated runway data for inoperative equipment such as hydraulics and
anti-skid?
<Answer>. Boeing provides landing information for some inoperative systems in the Operations
Manual - PI section for landing with non-normal configurations.
20. Are the published crosswind guidelines piloted simulations?
<Answer>. The 737 classic, the 757, the 767 and the 777 takeoff crosswind guidelines are based on
piloted cab simulations assuming an engine out refused takeoff maneuver at an adverse
loading condition using normal piloting techniques. The published crosswinds were
selected to provide adequate airplane control. The 737NG and 747 takeoff crosswind
guidelines are based on engineering analysis and simulation studies assuming the same
engine out refused takeoff maneuver.
The 737 classic, 737NG, 747-400, 757, 767, and 777 landing crosswind guidelines are
based on piloted cab simulations at an adverse loading condition using normal piloting
techniques. Both all engines operating and engine out landings were considered. As
above, the published crosswinds were selected to provide adequate airplane control.
21. What is the difference between the crosswind guidelines and the demonstrated crosswind data in
the airplane flight manual?
<Answer>. The AFM "demonstrated" value is simply the highest crosswind conditions that were
encountered during the airplane flight test program. The recommended crosswind limits
were determined by analysis and piloted simulator evaluation, not by flight test.
22. Were the evaluations based on both takeoff and landing?
<Answer>. As described in the answer to Q20, piloted cab simulations were used in determining both
the takeoff and landing crosswind guidelines. The crosswind guidelines are different
because different maneuvers were considered for takeoff and landing.
23. Are these "theoretical" numbers?
<Answer>. The crosswind guidelines are not “theoretical” numbers. The crosswind guidelines are
based on piloted cab simulations where the simulator aerodynamic, thrust, and ground
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 5 of 15
models are based on flight test data. The crosswind guidelines represent a conservative
assessment of the steady state crosswind.
24. Are the crosswind guidelines based on engine out?
<Answer>. The takeoff crosswind guidelines are based on an engine out refused takeoff maneuver
with an engine failure just before V1. The landing crosswind guidelines considered
engine out landings and recommend that the landing crosswind guidelines be reduced by
5 knots on wet and contaminated runways when using asymmetric reverse thrust.
25. MTH - What is the minimum recommended runway width for operations in crosswind?
<Answer>. The minimum width is 45 meters. Boeing has provided narrow runway crosswind and
takeoff speed and field length adjustment information to operators based on specific
requests.
Flight Crew Use of Circuit Breakers:
26. How will Boeing send this revised circuit breaker cycling policy for a dual FMC lockup out to the
fleets?
<Answer>. If internally approved in Boeing Flight Operations, Boeing would issue an Operations
Manual Bulletin to 757/767 operators advising of the revised policy for circuit breaker
use.
27. Operators need a list of circuit breakers (e.g., FMC, ACARS) that are acceptable to cycle.
<Answer>. Boeing may allow circuit breaker cycling via an operations manual bulletin on a case-bycase
basis to grant temporary relief from a known system anomaly. There will not be a
blanket recommendation or the establishment of a general policy. Please note the
distinction between cycling and resetting of circuit breakers. Recommendations
concerning circuit breaker resetting are already provided in the manuals. That policy is
not changing.
28. Why is Boeing concerned about cycling of circuit breakers? What about circuit breaker cycling
for the “Connexion by Boeing” system?
<Answer>. Flight crews are not trained in circuit breaker location or use. In many cases, circuit
breakers are installed in different locations on different airplanes within a model. Circuit
breakers are not designed to be switches; this impacts life expectancy of the circuit
breaker. The flight crew is not always in a position to easily reach circuit breakers. In
addition, the circuit breakers themselves are not necessarily clearly and uniformly
labeled. Boeing is also concerned that if the crew becomes habitualized to using circuit
breakers they will eventually use them in a situation they should not use them.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 6 of 15
29. We need this ops manual bulletin, with respect to recovering a locked out FMC, in every
operator’s operations manual.
<Answer>. Boeing Flight Operations will review the Boeing circuit breaker policy as it applies to the
FMC lockup failure mode(s). Any approved change in policy will be disseminated, as
appropriate, to affected operators.
30. Will there be similar language regarding cycling circuit breakers in the QRH procedures?
<Answer>. No, such information would only be issued as an Ops Manual bulletin as it would be only
temporary in nature. Our intent, as with all system malfunctions, is to permanently
correct the problem necessitating cycling of C/B’s.
31. Will cycling circuit breakers shutdown other systems?
<Answer>. Boeing will investigate this when establishing recommendations on a case-by-case basis.
Yes, it is possible one system’s circuit breaker could disable all or part of another system.
757 Pilot Induced Oscillations (PIO):
32. Please confirm when the Wheel damper service bulletin will be available.
<Answer>. The wheel damper Service Bulletin will be released sometime in mid to late August,
2004.
33. Will vortex generators be mandated?
<Answer>. As of May, 2004, installation of flap vortilons are a 'planned AD' (reference: FAA
worksheet # 02-AD-166). This means that there is a very good chance that installation of
the vortilons will be mandated. Boeing recommends that all operators install the
vortilons.
34. If there are two (2) vortex generators missing will a flaps 25 landing be required? Why is this
requirement necessary if the airplane has been flying around for years without vortex generators?
<Answer>. Per the CDL, if more than one vortex generator is missing on either side, use of flaps 30
is prohibited and Flaps 25 landings will be required..
The vortilons, or vortex generators, are installed on the leading edge of the outboard flap
to remove an aerodynamic anomaly that could be a potential trigger for a lateral PIO.
They are designed to prevent a sudden air flow separation on the outboard flaps caused
by the spoilers deflecting. Thus, these vortilons will make lateral roll control authority
more linear and smooth and predictable with wheel position. This lateral aerodynamic
anomaly does not occur at flap detent positions other than 30.
The degree/level to which these vortilons prevent this premature separation is a function
of how many vortilons are on the flap leading edge and their location. An aircraft with
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 7 of 15
different missing vortilon patterns left compared to right will exhibit different roll
characteristics left when compared to right. For this reason, the operator is prohibited
from using flaps 30 when more than one vortilon is missing on either side.
These vortilons are held in place by glue and rivets. It is unlikely they will depart the
airplane by working themselves loose while under air load and vibration. Their departure
most likely would be the result of something impacting the flap leading edge. In this
case, it is likely that there would be other structural damage to the leading edge of the
flap that would draw attention.
35. When will all service bulletins (for Vortex Generators) be available?
<Answer>. The vortilon Service Bulletin was originally released as a "SPECIAL ATTENTION"
Bulletin on 3/9/00. On 1/10/02, it was re-released as an "ALERT" Service Bulletin.
The wheel damper Service Bulletin will be released sometime in mid to late August,
2004.
36. Do the simulators reflect this PIO tendency?
<Answer>. Boeing does not think crew training simulators accurately represent the PIO
tendencies/proneness of our airplanes.
37. At what line number will the control wheel damper be implemented?
<Answer>. The first 757 to receive a wheel damper on the production line was line # 1039; a CAL
757-300 (NL106).
38. Have there been any reports of PIO’s on airplanes with the vortex generators installed?
<Answer>. Yes.
39. Which airplanes have vortillons installed?
<Answer>. Vortilons were installed in the factory for all 757-200s delivered on or after 2/3/00. The
vortilons are part of the 757-300 production configuration; so, all have them.
40. How many incidents of this have there been industry wide?
<Answer>. There have been thirteen (13) confirmed 757 lateral PIO events since early 1995.
41. Is the “revised rigging” a separate service bulletin?
<Answer>. No
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 8 of 15
FMS Upgrade Summary Pegasus 2003:
42. Will the 737NG have the same Pegasus update?
<Answer>. The 737 has a different FMC altogether; the Smiths’ FMC (on 737NG) already had the
holding pattern entry/exit displayed.
43. The Ops Manual description of the FMC indicates that resets will only occur during single FMC
operation. They actually occur in dual FMC operations also. Is the Ops Manual going to be
updated to correct this?
<Answer>. Boeing is making a change to the system description information in the operations
manual to describe the fact that resets can occur during dual FMC operation.
43A. Have the power transfer problems that caused resets in the FMC been corrected in Peg 03?
<Answer>. Pegasus 2003 included changes intended to correct the problem with resets on power
transfer however there have been some reports of resets with Peg03 installed. It appears
that the problems are much less frequent with the new software installed.
Single Engine Taxi - Brad Caban (DAL):
44. Please provide a copy of Brad Caban’s pitch for the CD.
<Answer>. A copy of the Delta Airline presentation by Mr. Caban is on the CD.
45. Are there restrictions on which engine should be shutdown?
<Answer>. The airplane configuration may dictate procedures. This procedure is not in the Boeing
Operations Manual.
46. What percentage of DAL’s operations are actually single engine taxi?
<Answer>. DAL is unsure. A fleet audit is necessary to determine actually how much this option is
utilized by the flight crews. DAL believes single engine taxi is used more than the
numbers presented in the financial analysis.
47. What are the costs associated with the increased number of crossbleed starts versus using APU?
<Answer>. For the crossbleed starts, DAL shuts down the APU so there are comparable savings.
DAL believes it costs about $3 per start to bump up the operating engine to perform the
cross bleed.
48. Is the DAL airplane taxiing (moving) when the second engine is started?
<Answer>. Yes, the DAL airplane is taxiing while the second engine is starting.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 9 of 15
49. Do you [DAL] specify to the flight crews which engine should be shutdown during taxi?
<Answer>. No, DAL does not specify which engine is shutdown.
50. Does DAL provide maximum breakaway thrust guidelines for the flight crews?
<Answer>. No
51. Please provide Boeing’s recommendations regarding single engine taxi.
<Answer>. Page 2.11 of the Boeing 757/767 Flight Crew Training Manual summarizes Boeing’s
recommendations regarding single engine taxi. It states:
“Because of additional operational procedural requirements and crew workload, taxiing
out for flight with an engine shut down is not recommended. High bypass engines
require warm up prior to applying takeoff thrust and cool down prior to shutting down. If
the engine has been shut down for several hours, it is desirable to operate at as low a
thrust setting as practical for several minutes prior to takeoff. If taxiing in after landing
with an engine shut down, the crew must be aware of systems requirements, (hydraulics,
brakes, electrical). If possible, make minimum radius turns in a direction that puts the
operating engine on the outside of the turn. In operational environments such as uphill
slope, soft asphalt, high gross weights, congested ramp areas, and wet/slippery ramps and
taxiways, taxi with both engines operating.”
In addition, a general article on single engine taxi operations from the Fuel Conservation
and Operations Newsletter included in the January - March 1991 issue of the Boeing
"Airliner" magazine.
Autothrottle Use with Autopilot Off:
52. Is this information in the Flight Crew Training Manual (FCTM)?
<Answer>. The FCTM provides this recommendation.
Revision to 767 Flap Checklists:
53. Would it be possible to develop different non-normal checklists to address these separate failure
conditions? In other words, could Boeing publish a separate checklist for mechanical failures and
another checklist for sensor failures; each with a different condition statement?
<Answer>. There are concerns that separate checklists in such a manner could possibility to
determine the best course of action.
54. An operator advised that passenger seat 29 was the cause of a flap disagree. Any comment?
<Answer>. No.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 10 of 15
Oxygen Requirements - Brad Caban (DAL)
55. Can we get the presentation on the CD?
<Answer>. The DAL Oxygen Requirements presentation is on the CD.
RNAV/RNP Operations & VNAV Approaches:
56. Are there more plans by Boeing to incorporate or display RAIM?
<Answer>. It is incorporated into the algorithm for calculating ANP. There are no plans to display
RAIM.
57. Is the flight crew required to accomplish a raw data check prior to approach on pre-Pegasus
boxes?
<Answer>. Yes, the flight crew must confirm they are using DME-DME updating.
58. Can the “UNABLE RNP” message display on a non-Pegasus FMC?
<Answer>. No.
59. Will the Pegasus FMC display “flight technical error”?
<Answer>. No, the FMC does not display flight technical error. We do not consider it necessary to
monitor cross track error.
60. Why does Boeing recommend MDA + 50 used as the DA?
<Answer>. Boeing has determined that an additive of 50 feet above the published MDA(H) is
adequate to comply with the MDA(H) when on a constant angle approach and a missed
approach is initiated at MDA(H) + 50 feet
61. When do you set MDA?
<Answer>. Set MDA in the AFDS mode control panel just prior to selecting VNAV to commence
the final approach. This is done by Boeing procedures when approximately 2 NM prior
to the FAF or final approach segment.
62. If, for example, we have a DA of 640 feet, what should we set the MCP altitude to?
<Answer>. As in A60, set MCP to the next lower altitude number, in this case 600 feet. Once
established on final approach in the descent, and at least 300 feet below the missed
approach altitude, set the MCP to the missed approach altitude.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 11 of 15
63. The 757 AFM has a requirement (limitation?) for 250 ft AGL or 5000 RVR…. What is the history
behind the 5000 ft RVR requirement?
<Answer>. We have not been able to locate the noted requirement (limitation) in the 757 AFM.
64. Should the green arc be used to determine if the airplane is on the proper flight path to arrive at
the runway?
<Answer>. While the MCP is set at MDA(H) the green arc will indicate where the airplane will
arrive at the MCP altitude, but this indication may be of questionable value in turbulence
and will not be available once the MCP altitude is reset to the missed approach altitude.
If flying final approach in VNAV PTH, this technique for monitoring path performance is
not necessary.
65. Some airlines were advocating setting the field elevation in the MCP during the approach and
then using the green arc as a cross check to ensure they were on the proper path.
<Answer> This isn’t recommended. If a windshear is encountered during the approach the autopilot
could capture the field elevation if the airplane was 800 ft AGL at some point during the
maneuver. This is also unnecessary once in VNAV PTH mode on final approach.
66. Does the green arc show the next altitude or the runway end?
<Answer> The green arc remains only where the MCP is set and provides a prediction of point of
arrival at the MCP altitude. There is no need to keep the green arc once the airplane has
captured the path.
67. The RDMI pointer points to the next waypoint in MAP mode, so how does this relate to the AFM?
We are not meeting the first AFM requirement to monitor raw data.
<Answer>. Your unique airplane configuration is certified for this operation. There is no need to
monitor raw data.
68. If ILS or LOC+DME do you need DME update?
<Answer> RNP operations do not require DME or timing, however we encourage monitoring raw
data if it is available.
69. Are the altitude and temperature corrections on the Legs page?
<Answer> If cold temperature altitude corrections are made, normally the crew would at least add
the correction to the FAF (and if needed the IAF or transition altitude) waypoint altitude
constraints.
70. Please explain the AFM limitation which does not allow use of LNAV or VNAV with QFE?
<Answer> The FMC navigation database is coded by mean sea level (MSL), so there will be vertical
error if VNAV is used during QFE operation. The use of LNAV is restricted during QFE
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 12 of 15
operation because of the possibility of altitude-based constraints associated with
conditional waypoints in a selected departure, arrival or missed approach procedure.
71. Does changing the altitude on a waypoint affect the approach logic?
<Answer>. No, it does not.
72. Will temperature corrections to waypoint altitude adversely affect the approach?
<Answer> No assuming the correction is appropriate for the temperature and height above the
airport. A Statement from the floor said that Transport Canada mandates a temperature
correction.
73. Is there a limitation in QFE for LNAV below transition altitude?
<Answer>. Yes. See A70 above.
74. Is there a time limit on how soon before commencing the approach DME-DME updating must be
checked?
<Answer>. No, the AFM simply says "prior to approach."
An Enhanced Boeing QRH:
75. We like the sample checklist with conditional statements and the choices, but what about a
scenario where there are not, at least, two choices?
<Answer> We are looking for ways to address such a situation where there is a conditional
statement with only one choice. We are considering using an IF statement for these cases
and would reserve the term IF for only these single choice cases.
76. Will Boeing provide a copy of the “raw” version of the QRH so operators may edit them by
adding their logo and extra items?
<Answer>. Operators may purchase digital data formats for their operations manual from Boeing or
contract for plan 2 revision service. Interested operators should contact Boeing Flight
Technical Integration & Data at FTID@boeing.com.
77. With regards to the possible use of color pages; will Boeing consult with the FAA regarding the
use of color on the final design?
<Answer>. Yes.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 13 of 15
78. In the sample, the Smoke/Fumes checklist title is in a larger font. Will that carry over to the final
design?
<Answer>. We are unsure at this time. The larger font is better for cases where masks/goggles or
smoke hoods may be used and visibility may be impaired.
79. How much larger will the new QRH be?
<Answer> We do not anticipate the QRH will initially be any thinner in thickness than today's QRH
because in the “near term”, duplicate checklists will not be removed. Boeing plans to
publish the QRH in the current size (length and width).
RTO Manual vs. Auto Speedbrake Deployment:
80. Some operators are not using manual speedbrakes; how did that happen?
<Answer> These operators have received approval from their authorities and implemented
appropriate training programs which include monitoring the speed brake handle to assure
deployment. In addition, Boeing has been asked, and provided, a statement of No
Technical Objection when appropriate training and standard procedures are provided to
the flight crews.. Boeing is currently reviewing the capability to make automatic
deployment of speedbrakes during RTO a standard policy.
81. Can we get relief on a long runway with a light airplane to disarm the auto brakes on an actual
RTO?
<Answer>. Autobrakes may be disarmed at the Captain’s option.
Miscellaneous:
82. The 767/CF6-80C2 ENGINE OIL PRESSURE non-normal checklist advises the flight crew to
shut down the engine if the oil pressure is at or below the red line. Wouldn’t it be prudent to
check both the low pressure indication and the digital pressure indication to verify that a low
pressure condition actually exists?
<Answer>. General Electric and Boeing consider the conservative approach to provide flight crew
guidance in the QRH if either the low oil pressure sensor (which provides the EICAS
alert message and amber ENG OIL PRESS light) or the pressure transmitter (which
provides the oil pressure indication on secondary EICAS engine page) indicate red-line.
As such, General Electric and Boeing provide QRH flight crew guidance if either sensor
(low pressure switch or low pressure transmitter) detects low oil pressure.
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 14 of 15
83. Is Boeing aware of any fuel tank ruptures on the 757 or 767 airplanes?
<Answer>. No, Boeing has not received any operator reports of tank ruptures on either the 757 or
767.
84. What is the intent of the engine fuel leak procedure? How should the flight crew address a tank
fuel leak?
<Answer>. The engine fuel leak procedure is primarily provided to address an engine fuel leak (a
leak downstream of the engine fuel valve). The flight crew however may not be able to
exactly determine the type of leak. When executing the ENGINE FUEL LEAK
checklist, if the engine is shutdown and the leak continues, it is logical to assume a tank
leak. As such, diverting and landing at the nearest suitable airport is the most prudent
course of action.
85. The flight control check is moving from its current position before engine start to after engine
start. If the flaps are down and there is aileron droop will there be interference?
<Answer>. No, there is no problem doing the flight control check with the flaps extended.
We are moving the 757/767 flight control check to a position after engine start as a result
of an accident investigation, and for standardization purposes. The flight data recorder
does not record parameters prior to engine start so it is not possible to determine if the
flight control check has been accomplished using this data. As most other Boeing models
accomplish this check after engine start it was prudent to move the 757/767 flight
controls check to be common with other models.
86. Can we use the Assumed Temperature Method for reduced thrust with a tailwind on our 757 and
767 airplanes? Our 757 airplanes may not use the ATM for reduced thrust when a tailwind is
present, but the 767 may use ATM with up to a 10 kt tailwind.
<Answer>. We are unaware of any tailwind restriction associated with use of the assumed
temperature method for reduced thrust.
87. We experienced a power loss on a 767 operating into Bogota. The event was caused by improper
ground of a bracket for a TRU shelf. What is the latest status of the investigation?
<Answer>. A 767 airplane, while enroute from Buenos Aires to Washington, experienced an
electrical power system failure in flight forcing it to declare an emergency and divert to
Bogota, Colombia. All electrical generators appeared to have been working properly, but
the aircraft electrical system failed in such a way that Advisory and Status messages were
displayed on the upper EICAS display with the illumination of main battery discharge,
antiskid and auto speed brake indicator lights on the P5 overhead panel. The F/O
displays (EADI/EHSI) also went blank, and the left VHF radio was intermittent through
out the remainder of the flight. The crew suspected loss of both main AC buses and
diverted. From the time of the initial indication to touchdown in Bogota, the aircraft flew
2004 Flight Operations Symposium Questions 8/23/2004 10:19 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 15 of 15
for approximately 42 minutes, while battery bus and standby DC bus power was being
supplied mainly by the Main Aircraft Battery.
It was determined that the bracket that holds the grounding studs for the TRU-L, TRU-R
and Battery Charger, had high bonding resistance; this resulted in the DC bus voltage
falling below acceptable limits on these buses. The main battery was forced to carry the
battery bus and standby DC bus loads. Boeing considers this single failure condition to
account for the multiple Advisory and Status messages condition experienced in
N644UA. The F/O display blanking is considered an isolated event and is still under
investigation.
88. We have experienced where bleed light illuminates inflight and on takeoff. The Boeing
procedures say the OFF light should be illuminated, but this is not the case?
<Answer>. Boeing Flight Operations Technical Bulletin 767-72 has been issued and addresses this
phenomenon. This FOTB has been released in paper form but is also available via
internet at MyBoeingFleet.com.
89. Speedbrakes are armed, but the spoilers don’t deploy. Has this been reported to Boeing
previously?
<Answer>. The Airplane Maintenance Manual has a discussion regarding this issue. There is no
flight deck feedback that the speedbrakes are armed. Please see FRM 27-62-00/101, Fig.
104, Block 1 and AMM 27-62-01-00.
90. Are there recommended flight tests out of C & D checks to verify?
<Answer>. Recommended tests are in the Airplane Maintenance Manual. Flight tests are not
recommended unless specifically mentioned.
2004 Flight Operations Symposium Questions 8/23/2004 10:20 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 1 of 6
757/767 Caucus Report
1. Operators would like to see the Battery Start procedure included in the ops manual Supplemental
Procedures.
<Answer>. Boeing will be reviewing our documentation and manuals to improve the visibility of the
Battery Start procedure.
2. The REVERSER ISOLATION VALVE non-normal procedure includes the following note:
“Additional system failures may cause inflight deployment”. This caution note applies to both the
757 and 767 and should be clarified or elaborated upon. Are there additional status or caution
messages associated with this condition that the flight crews should be aware of?
<Answer>. With the third locking system installed the L/R REV ISLN VAL advisory level alert
message is inhibited above 80 knots on the takeoff roll; however the message can still
display during taxi out. As such, there must be a checklist to address possible display of
the message during taxi.
With the addition of the third lock and associated changes, Boeing demonstrated that an
in-flight T/R deployment is extremely improbable; less than e-9. Note that Boeing
analyzes both powered and unpowered deployment. Further, if the sleeve actually
moves, the Rev Amber or Rev Green will be displayed; these are not inhibited in flight.
3. Most operators cycle circuit breakers. There is concern that the new Boeing policy which advises
that it is acceptable to cycle breakers for certain systems may actually be more restrictive than
operators’ current policies. As the new proposed policy may be more restrictive perhaps it should
be worded more loosely?
<Answer>. Wording for a new Boeing policy that would allow an aircrew to cycle specific circuit
breakers has not been determined.
4. Operators would like a list of circuit breakers that can be cycled; with and without maintenance
direction.
<Answer>. Providing such a list of circuit breakers that can be cycled is under review.
5. Boeing needs to clarify what is acceptable for circuit breaker cycling. Airlines need something to
take to their regulatory agencies. The Airbus Industries ops manual includes a list of circuit
breakers that may be cycled.
<Answer>. Providing such a list of circuit breakers that can be cycled is under
review.
6. Boeing must pursue MMEL relief for 757 fuel tank scavenge system.
<Answer>. Boeing has discussed MMEL relief for the scavenge system with the FAA. If industry
desires to propose the scavenge system as an MMEL item, it should submit a proposal
that can be discussed at the next FAA/Industry MMEL meeting where input from all
2004 Flight Operations Symposium Questions 8/23/2004 10:20 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 2 of 6
effected parties can be heard. Boeing and the FAA caution that the MMEL may not be
the optimum way to approach malfunctions in this system because the maximum deferral
permitted will not exceed 10 days, and repairs to the system may require significant time.
7. Cockpit pre-flight flow versus the security door check. Is there any guidance on how often this
should be accomplished?
<Answer>. AFM limitation: “Verify that an operational check of the Flight Deck Access System has
been accomplished according to approved procedures once each flight day.”
8. One operator inquired if other operators have had a problem with new security door jamming?
<Answer>. No notable cases of doors jamming, although there have been – and continue to be –
concerns about the high forces required to open the secure flight deck door. Engineers
are working on a 3rd generation design to lower the forces.
9. Enhanced GPWS, same question on cockpit preparation guidance. When do operators accomplish
an operational check of the EGPWS system?
<Answer>. An operational check is typically done at a 1C interval (6000 flight hours). The
maintenance check intervals for each specific model however can be found via the
Airplane Maintenance Inspection Interval Documents or Maintenance Planning
Documents available on line at http://myboeingfleet.cs.boeing.com/boldweb/index.bhtml
For the EGPWC however, the built in test is robust enough that the flight crew will get an
INOP indication if the system is compromised and the audio amplification interface and
speakers are checked every time the airplane lands.
10. Do other operators lock the cockpit door while the airplane is on the ground? Does it matter if
the crew is on or off the airplane; doing a walk around, for example? Do other operators disarm
or manual lock the security door with a key during through flights if no pilots are on the airplane?
<Answer>. We have left it to operators, and their regulatory authorities, to establish their own
procedures for cockpit security on the ground. Operators have naturally been reluctant to
disclose their policies and procedures on this topic. The FAA’s position is that the
electronic entry code (emergency access code) is not the normal entry method.
11. Power to locking mechanism may be an issue of cockpit security. If power is lost to the door
locking mechanism shouldn’t there be a new procedure to use the deadbolt? There is no Boeing
guidance….there is no indication of loss of power to the security door autolock. Boeing may need
to address this, especially on the 767 (no EICAS indication on power loss).
<Answer>. Losing power to the door lock system will cause the LOCK FAIL light to illuminate on
the P5 overhead panel. The LOCK FAIL non-normal procedure has the following note:
The door can be locked with the deadbolt.
2004 Flight Operations Symposium Questions 8/23/2004 10:20 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 3 of 6
12. Fuel migration on diffuserless and cast-in diffuser pumps; Boeing doesn’t want to update manuals
if the fix is not immediate. There are some ops manual bulletins that are around for years.
Operators do not like this; bulletins should be incorporated in the ops manuals in a timely fashion.
<Answer>. As of this date, there are only 4 Bulletins in the 757 and 4 in the 767 that do not contain
closing action. Any anomaly for which there is no planned fix is incorporated in the
FCOM and the OMB cancelled at that time.
13. Ops manual bulletins are in volume I of the ops manual, yet the procedures they affect are in the
QRH. Pilots do not like having the bulletins in effect for so long and in the wrong place.
<Answer>. Operations manual bulletins with QRH pages are listed as INC (Incorporated) on the
Bulletin record pages. The bulletin is only retained for background information. All
necessary crew actions are contained in the QRH. If the procedure is the only known fix
for the problem, the background information is incorporated into the FCOM and the
bulletin is cancelled.
14. How does Boeing handle long term ops manual bulletins versus incorporation into applicable
manuals?
<Answer>. Please see response to questions 12 and 13.
15. Will the flight crew be able to override the auto shutoff function on the fuel system? The service
bulletin needs to be clear on this issue.
<Answer>. The auto-shutoff function, when certified, will be capable of being overridden, however,
the intentional design of the auto-shutoff function will be transparent to the flight crew
both in normal operation and non-normal operation. As such, the QRH checklist for
FUEL PUMP will instruct the flight crew to select the respective pump switch OFF, and
keep it off. The remaining center tank pump will continue to operate to empty the center
tank. Therefore, the QRH checklist will not provide for overriding the auto-shut off
function, per design and certification. If auto-shutoff removes power to the pump, it will
be considered a pump failure and the pump, per the FUEL PUMP checklist, should be
secured.
16. Do operators see differences between FMC calculated versus totalizer fuel quantities on the 757?
Can Boeing explain this difference?
<Answer>. The Fuel Quantity Indicating System (FQIS) processor receives data from the fuel tanks
and calculates the weight of fuel in each tank, and the total weight of fuel. The FQIS
Processor passes this information to the FMC for display on the P5 overhead panel.
There is a Fuel Flow Transmitter (FFT) located on the main engines that provide EICAS
information on fuel used. EICAS displays this information and provides it also to the
FMC.
The two different sources of fuel information do at times show a difference, primarily
due to differences in tolerances in the detecting/transmitting devices. The fuel tanks use
2004 Flight Operations Symposium Questions 8/23/2004 10:20 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 4 of 6
stationary fuel tubes that have an accuracy of +/-2.5% full volume of the tank, and the
FFT tolerance varies with the fuel flow rate. At low flow rates, such as at idle, the
inaccuracy can be fairly large. In addition, if the APU is running, the FQIS will record
the lower fuel levels in the tanks, but the FFTs on the main engines will not record the
fuel being used.
17. Please ensure all the pitches are on the breakout CD. Particularly Bill McKenzie’s slides and
Captain Morgan’s (Air New Zealand) slides.
<Answer>. These will be included.
18. There needs to be similar guidance between the ops manual and the maintenance manual. In
some cases the ops manual advises a condition is not normal whereas the AMM says it is normal.
<Answer>. The AMM is written for maintenance operations purposes. The AOM is written for flight
crew operations purposes. What may be acceptable from a maintenance standpoint may
not be acceptable from a flight operations standpoint. Conversely, the same is true. As
such, what may seem like conflicts between the manuals may be written that way
intentionally. If operators have specific issues they would like addressed, please contact
Boeing through the operator’s Field Service representative to have the issue reviewed by
the appropriate Boeing personnel.
19. Does everybody mandate FRM code entries?
<Answer>. Show of hands indicated a nineteen (19)% utilization of the FRM.
20. Will there be an overweight landing checklist in the 757 and 767 (like the 777)?
<Answer>. This issue is under review with Boeing Flight Operations and Flight Operations
Engineering. At present, an OVERWEIGHT LANDING checklist has been issued for
the 777 and the 757-300 due to specific certification issues, which did not pertain to other
Boeing models.
21. Would like to see common 757 and 767 ops manual volume II.
<Answer>. There are no current plans underway to combine the 757 and 767 Volume 2 manuals. The
current standardization effort will reduce the number of unnecessary differences.
22. The smoke/fumes/electrical non-normal checklists should be integrated. In other words, combine
the air conditioning smoke, electrical smoke checklist; all smoke troubleshooting” should be in one
checklist.
<Answer>. Boeing will take this under advisement.
2004 Flight Operations Symposium Questions 8/23/2004 10:20 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 5 of 6
23. The AC BUS checklist contains lots of IF statements. Could this be broken into three (3) separate
checklists instead of one?
<Answer>. Boeing is reviewing this proposal. All proposed checklist modifications are subject to
committee reviews and flight operations board approvals. If approved, such modification
would appear in a future Operations Manual revision. Be advised, Boeing receives
conflicting requests on this subject from operators worldwide. As such, while some
operators believe they would prefer separate checklists, other operators prefer a single
checklist. Some operators want more information, some operators want less information.
There are varying opinions worldwide on this subject.
24. Boeing should add more notes to checklists to help “understanding” or the rationale for the item
with regards to system operation.
<Answer>. We are reviewing the content of non-normal checklists to identify how additional
information and guidance should be presented and what the information should convey as
part of our long-term standardization effort. Some of this information may be presented
as “notes” but some information may be presented in new ways, such as operational
consequences and considerations.
25. Inadvertent fuel shutoff; is there any good explanation on why there is no suction feed? May be
PW4052 engine related only.
<Answer>. All engine models (PW, GE, and RR) for all production airplanes (Seattle production
models) now have information published in Volume II, chapter 12, on Suction Feed
operation. In addition, the FUEL SYSTEM PRESSURE checklist has been revised to
provide more explicit recommended guidance for suction feed operation.
26. Boeing ops manual system description should cover more on suction feed design.
<Answer>. In-service events, which received attention of the NTSB, were the driving force to
include suction feed description in the Operations Manual. Boeing, the NTSB, the
Seattle ACO, and airline personnel involved in the in-service incidents, authored the
existing information contained in all Boeing-Seattle production model Operations
Manuals. All parties concluded the existing coverage of suction feed operation is
positive and satisfactory.
27. When the cockpit door mechanism fails inflight you must use the deadbolt. Has Boeing done a
risk assessment in case of a pilot incapacitation?
<Answer>. First there has to be an in-flight failure of the access system. As a result of this failure the
flight crew could engage the dead bolt. The LOCK FAIL procedure simply reminds the
crew that there is a dead bolt. Boeing does not direct them to engage it. The reliability of
the access system is 10 E-5 per flight hour.
The estimated probability for incapacitation of the either member of the flight crew is
estimated to be 10 E-7 per flight hour. Therefore, assuming the flight crew chooses to
2004 Flight Operations Symposium Questions 8/23/2004 10:20 AM
May 9 – 12, 2004, Bell Harbor Convention Center
Page 6 of 6
engage the dead bolt, the combined probability of crew incapacitation while the dead bolt
is engaged is 10 E-12 per flight hour, or three orders of magnitude beyond the FAR 25-
1309 criteria for extremely improbable.
28. Does Boeing plan to do an inexpensive (cheap) service bulletin to eliminate the noise generating
opening near the tail skid?
<Answer>. Boeing considers installation of the tailskid negative pressure cover a satisfactory method
to eliminate the noise generated from the air which exists through the tail skid assembly.
29. Has Boeing done a sound level survey in the 767 cockpit and identified what effect use of Active
Noise Cancellation headsets have on those levels? Do any other airlines use ANC headsets?
<Answer>. Typical 757 and 767 flight deck (pilot's inboard ear) noise spectrums for cruise flight at
35000 ft, mach 0.80 are as follows:
PREFERRED OCTAVE BAND - HZ
(-SOUND PRESSURE LEVEL DB REF 20 MICRO PA-)
63 125 250 500 1000 2000 4000 8000 OA DBA SIL
757-200 72 76 73 75 68 63 58 49 80 74 63
767-300 70 67 66 68 68 66 59 60 76 72 64
Boeing has never evaluated active noise cancellation headsets in the laboratory. We
suggest operators obtain performance and limitations regarding ANC headsets from the
particular headset manufacturer. We are aware that some operators do use, or have used,
active noise cancellation headsets.

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3#
发表于 2010-6-1 18:07:35 |只看该作者
是英文还是中文的丫

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4#
发表于 2010-7-13 16:59:58 |只看该作者

谢谢,那来看看。有翻译的吗?

谢谢,那来看看。有翻译的吗?

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5#
发表于 2010-8-7 12:10:58 |只看该作者
thank for your post

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