Door Mode Select Lever Operation
The mode select lever on each door controls the arming and disarming of:
• the door power assist system
• the automatic deployment of the escape slide.
Setting the mode select lever to MANUAL disarms the door power assist system
and the door can be opened normally without power assist and without deploying
the slide. Setting the mode select lever to AUTOMATIC arms the door power
assist system and the rotation of the inside door operating handle to OPEN
activates the door power assist system and automatically deploys and inflates the
slide. The door power assist system is sufficient to open the upper deck door even
if the airplane is not level because of landing gear collapse or uneven terrain.
CAUTION: To ensure that the door is properly armed or disarmed, the
door mode select lever must be visible in the clear plastic
viewport.
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Upper Deck Doors
Copyright © The Boeing Company. See title page for details.
7.40.6 D6-30151-TBC (pax)
Door Ground Mode/Battery OK Panel
1 DOOR Ground (GND) MODE Light
Illuminated (blue) - on ground or in flight when the flight lock mechanism is not
in the locked position.
2 BATTERY OK Test Switch/Light
Push -
Illuminated (green) - battery charge is sufficient for door operation.
Note: Light must be pushed and held for 3 - 5 seconds before it will illuminate.
In flight, the flight lock mechanism automatically activates to hold the upper deck
door operating handle in the closed position. If a flight lock fails, the DOOR GND
MODE light illuminates over the door and the flight crew receives an EICAS
message. In this condition, flight attendants should monitor the door closely and
coordinate with the flight crew to prevent accidental operation when cabin
pressure is 3 PSI or LESS.
When pushed and held for 3-5 seconds, the BATTERY OK Test Light illuminates.
This indicates that battery power is satisfactory to activate the upper deck door
power assist system.
DOOR
GND TEST
HOLD 3 SEC
BATTERY
MODE
BATTERY OK
FWD
1
2
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Upper Deck Doors
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 7.40.7
Dedicated Assist Space
Near each door is a dedicated assist space. During an emergency evacuation, it is
important that the flight attendants grasp the assist handle and place themselves in
the dedicated assist space to ensure that they are not blocking the exit in any way.
Blocking the exit prohibits dual lane flow onto the slide.
FWD
Assist Handle
Dedicated Assist Space
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Upper Deck Doors
Copyright © The Boeing Company. See title page for details.
7.40.8 D6-30151-TBC (pax)
Upper Deck Door Slide
The upper deck slide is used for emergency evacuation of the airplane during land
passenger evacuation operations only.
The upper deck door slide is a dual lane slide that deploys automatically when the
mode select lever is in the AUTOMATIC position and the door operating handle
is lifted to the full up position.
CAUTION: Block the exit while the slide is inflating. Do not allow
passengers onto the slide until the slide is fully inflated.
Upper Deck Door
(typical view from inside airplane)
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Upper Deck Doors
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 7.40.9
Upper Deck Door Manual Inflation Handle
To manually inflate the slide, pull the Manual Inflation Handle located on the right
side of the slide apron.
WARNING: Extreme caution should be used during manual deployment of
the slide to prevent falling out the door.
Upper Deck Door
(typical view from inside airplane)
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Upper Deck Doors
Copyright © The Boeing Company. See title page for details.
7.40.10 D6-30151-TBC (pax)
Upper Deck Door Slides
Upper Deck Door Slides Deployed
Upper Deck Door Slide Length, Width, And
Door Sill Height
Slide Location Slide Length
(approximate)
Slide Lane
Width
(approximate)
Door Sill Height -
All landing gear
down (approximate)
Upper Deck
(UD)
46.5 ft. (14.0 m) 68 in. (173 cm.) 25.5 ft. (7.75 m.)
UD
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Upper Deck Doors
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 7.40.11
Upper Deck Door
Upper Deck Door Preflight
Push and hold the BATTERY OK Test Switch for 3-5 seconds and observe that the
BATTERY OK light illuminates. This verifies that battery power is adequate to
activate the upper deck door power assist system.
The door power assist system reservoir gage must indicate in the green zone. If
the gage needle is outside of the green zone, the system is unusable.
FWD
Battery OK Light Door Operating Gas
Bottle Pressure Gage
Evacuation
Command
Switch
Upper Deck Door (typical)
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Upper Deck Doors
Copyright © The Boeing Company. See title page for details.
7.40.12 D6-30151-TBC (pax)
Upper Deck Door Normal Operation
Lifting the door operating handle fully up (OPEN) with the mode select lever in
the AUTOMATIC position automatically opens the door, deploys and inflates the
slide. In certain adverse airplane attitudes, an initial outward push on the door
handle may be required.
Open Door
To open the upper deck door and automatically deploy the slide:
• assess the escape route conditions
• observe cabin interior and airplane exterior conditions to identify usable
escape exits
• ensure the airplane has stopped and the engines are shut down
• verify the mode select lever is positioned to AUTOMATIC
• lift the door operating handle up (OPEN)
WARNING: The upper deck door opens outward rapidly. Release the door
operating handle once the door starts moving to prevent being
pulled or falling from the airplane.
WARNING: Block the exit while the slide is inflating. Do not allow
passengers onto the slide until the slide is fully inflated.
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency Exits Chapter 7
Non-Normal Operations Section 50
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 7.50.1
7.50 Doors, Slides and Emergency Exits-Non-Normal Operations
[Option shown: AUTOMATIC/MANUAL; Option: ARM/DISARM,
FLIGHT/PARK]
Doors, Slides and Emergency Exits
Non-Normal Operations
Passenger Entry Door Non-Normal Operation
Rotating the door handle fully aft (OPEN) with the mode select lever in the
AUTOMATIC position activates the power assist system and automatically
deploys and inflates the slide/raft. In certain adverse airplane attitudes, an initial
outward push on the door handle may be required to supplement power assist
system.
Passenger Entry Door Power Assist System
Does Not Activate
If power assist system does not activate when the door handle is moved to OPEN:
• direct two able-bodied passengers to assist in first pulling the door inward
and then pushing the door out and forward to the open position.
• push until the door is fully open
• verify that the slide/raft automatically deploys
WARNING: If the power assist system engages as the door is being pushed
open, release the door operating handle immediately to
prevent being pulled from the airplane.
Passenger Entry Door Slide/Raft Does Not
Automatically Inflate
If the slide/raft does not automatically inflate:
• pull and discard the manual inflation handle located on the doorsill
• observe the slide/raft inflates
WARNING: If the slide/raft still does not inflate after both automatic and
manual deployment attempts, do not use. Redirect passengers
to the nearest usable exit.
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Non-Normal Operations
Copyright © The Boeing Company. See title page for details.
7.50.2 D6-30151-TBC (pax)
Passenger Entry Door Slide/Raft
Becomes Deflated
If the slide/raft becomes deflated and another exit with an inflated slide/raft or
slide is not available, the deflated slide/raft may be used as an apron slide:
• direct two able-bodied passengers to climb down the slide/raft using it as
a rope
• direct the two passengers to then use the red webbing along the sides of
the slide/raft to hold it taut while the remaining passengers exit one at a
time
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Non-Normal Operations
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 7.50.3
Overwing Exit Non-Normal Operation
Overwing Exit Power Assist System Does
Not Activate
If the power assist system does not activate when the door handle is moved to
OPEN:
• direct two able-bodied passengers to assist in pulling the door inward and
then pushing the door out and forward to the open position
• push until the door is fully open
• verify that the slide automatically deploys (barber pole visible)
WARNING: If the power assist engages as the door is being pushed open,
release the door operating handle immediately to prevent
being pulled from the airplane.
Overwing Exit Slide Does Not Automatically Inflate
If the slide does not automatically inflate (barber pole not seen):
• pull and discard the manual inflation handle located in the doorsill
• observe barber pole to verify inflation
WARNING: If the slide still does not inflate after both automatic and
manual deployment attempts, do not use. Redirect passengers
to the nearest usable exit.
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Non-Normal Operations
Copyright © The Boeing Company. See title page for details.
7.50.4 D6-30151-TBC (pax)
Overwing Exit Slide Deploys But
Becomes Deflated
If the slide deploys but becomes deflated and another exit with an inflated slide or
slide/raft is not available, the deflated slide may be used as an apron slide:
• direct two able-bodied passengers to climb down the slide/raft using it as
a rope
• direct these individuals to use the hand-holds provided on the slide to hold
it taut while the remaining passengers exit one at a time
Barber Pole
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Non-Normal Operations
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 7.50.5
Upper Deck Doors
If the door does not open or the slide fails, use the other door.
WARNING: If both upper deck doors fail to open, move passengers to the
main deck. The upper deck doors cannot be manually opened.
Door Opens But Slide Fails To Automatically Deploy
If the upper deck opens, but the slide fails to automatically deploy, the slide may
be deployed by pushing it out the door. Direct two able-bodied passengers to assist
in pushing the slide out the door.
WARNING: Extreme caution should be used during manual deployment of
the slide to prevent falling from the airplane.
Note: The slide weighs approximately 275 pounds (126 kilograms) and the pivot
point of the slide is at the doorsill.
Flight Lock Fails
In flight, the flight lock mechanism automatically activates to hold the upper deck
door operating handle in the CLOSE position.
If a flight lock fails, the DOOR GND MODE light illuminates over the door and
the flight crew receives an EICAS message. In this condition, flight attendants
should monitor the door closely and coordinate with the flight crew to prevent
accidental operation when cabin pressure is 3 PSI or LESS.
This condition should be coordinated with the flight deck.
DOOR
GND BATTERY TEST
HOLD OK
MODE
3 SEC
BATTERY
Door Ground
Mode Light
FWD
January 15, 2004
747-400 Flight Attendant Manual
Doors, Slides and Emergency
Exits -
Non-Normal Operations
Copyright © The Boeing Company. See title page for details.
7.50.6 D6-30151-TBC (pax)
Securing Main Deck Doors 1, 2, 4,
or 5 In The Open Position
To accomplish the smoke removal procedure, main entry doors (as designated by
the Captain) need to be secured in the partially open position as follows:
• ditching straps forward of doors 3 left and right can be used to secure door
2 or 4 without detaching strap from its compartment
• attach snap end of strap to door assist handle on AFT door frame, place
door operating handle to vertical (12 o’clock position), secure handle with
several loops, return strap through assist handle and tie as shown below
• pressure on the door maintains tension on the strap so it may be left
unattended
Note: If strap is not available, use any satisfactory item in the same manner to
secure the doors.
Door Assist
Handle
Strap
Door Operating Handle
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment Chapter 8
Table of Contents Section 0
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.TOC.0.1
8.0 Emergency Equipment-Table of Contents
Emergency Equipment Overview . . . . . . . . . . . . . . . . . . . . . . 8.10.1
Emergency Equipment Symbols . . . . . . . . . . . . . . . . . . . . . . . 8.10.3
Emergency Equipment Location . . . . . . . . . . . . . . . . . . . . . . 8.10.4
Passenger Airplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.4
System Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7
Oxygen Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7
Passenger and Flight Attendant Oxygen . . . . . . . . . . . . . . 8.10.7
Decompression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.7
Portable Oxygen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.8
Protective Breathing Equipment (Smoke Hoods) . . . . . . . . . . 8.10.9
Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.10
Water Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.10
Halon Fire Extinguishers . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.12
Emergency Locator Transmitter (ELT) . . . . . . . . . . . . . . . . . 8.10.14
Miscellaneous Emergency Equipment . . . . . . . . . . . . . . . . . 8.10.14
Escape Strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.15
Smoke Barrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8.10.16
January 15, 2004
747-400 Flight Attendant Manual
Copyright © The Boeing Company. See title page for details.
8.TOC.0.2 D6-30151-TBC (pax)
Emergency Equipment -
Table of Contents
Intentionally
Blank
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment Chapter 8
System Description Section 10
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.1
8.10 Emergency Equipment-System Description
[Options shown: Emergency evacuation system installed, door 5 overhead crew
rest installed]
Emergency Equipment Overview
This chapter describes the emergency equipment located throughout the airplane,
including:
• passenger cabin emergency equipment and location
• passenger and flight attendant oxygen systems
• protective breathing equipment
• fire extinguishers
• emergency locator transmitters (ELTs)
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.2 D6-30151-TBC (pax)
Intentionally
Blank
January 15, 2004
747 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.3
Emergency Equipment Symbols
EQUIPMENT
PORTABLE
BREATHING
(PBE)
HALON
EXTINGUISHER EXTINGUISHER
WATER
O
2
H
L
A
H
OXYGEN
PORTABLE
2
O O
2
OXYGEN
PORTABLE
SMOKE MASK
MASK
OXYGEN
BOTTLE BOTTLE WITH
EMERGENCY
PROTECTIVE
GLOVES
LOCATOR
TRANSMITTER
FLASHLIGHT MEGAPHONE
VEST
LIFE
KIT
FIRST AID
NOTE: Some symbols do not apply to all configurations.
GOGGLES
SMOKE
WITH SLIDE
EXIT PATH EXIT PATH
WITH ESCAPE
SLIDE/RAFT
SIGNAL
LIGHT AXE
CRASH
BARR
SMOKE
BARRIER
SMOKE
DEVICE
EMERGENCY
ESCAPE
STOWAGE
RAFT /
LIFE
January 15, 2004
747 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.4 D6-30151-TBC (pax)
Emergency Equipment Location
Passenger Airplane
Flight Deck
2
O
L
A
H
At each
crew station:
(4)
1
January 15, 2004
747 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.5
Upper Deck/Door 5 Overhead Crew Rest
GAL
GAL GAL
Escape Hatch
(on floor,
1
(2)
(2)
2
O
L
A
H
O
2
H
L
A
H
O
2
H
under bunk)
Each attendant
seat stowage:
Under each
seat:
1 Door 5 Overhead
Crew Rest
BARR
SMOKE
Flight Crew Rest
January 15, 2004
747 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.6 D6-30151-TBC (pax)
Main Deck
Each attendant
seat stowage:
Under each
seat:
1
1
As installed.
(2)
2
O
(2)
2
O
2
O
L
A
H
L
A
H
L
A
H
L
A
H
(2)
2
O
(2)
2
O
(2)
2
O
(2)
2
O
O
2
H
O
2
H
(2)
2
O
(2)
2
O
O
2
H
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.7
Oxygen Systems
Two independent oxygen systems are provided, one for the flight crew and one for
the passengers. Portable oxygen cylinders are located in the flight deck and
passenger cabin for emergency use.
Passenger and Flight Attendant Oxygen
The passenger oxygen system is supplied by bottled gaseous oxygen. The oxygen
bottles provide oxygen to the passenger, attendant stations, and lavatory service
units. The passenger oxygen masks are located above the passenger seats in the
passenger service units (PSUs). Each mask oxygen valve is held closed by a pin
inserted into the valve. Pulling on the mask withdraws the pin, causing the mask
oxygen valve to open and oxygen to flow to that mask.
The masks automatically drop from the PSUs if cabin altitude exceeds
approximately 14,000 feet. The passenger masks can be manually deployed from
the flight deck.
Note: If the masks fail to drop from a PSU, the cover of the oxygen compartment
can be opened manually by releasing the door latch. The latch can be
opened by inserting a hair pin or a thin rod into the hole of the compartment
cover.
Decompression
If cabin altitude exceeds approximately 10,000 feet, the following automatic
events take place:
• cabin lights come on full bright
• one LO chime sounds through out the cabin
• NO SMOKING/FASTEN SEAT BELT signs illuminate and
corresponding chimes sound.
These events warn the flight attendants that a possible decompression is about to
occur. Flight attendants must sit down, fasten their seat belts, and prepare to put
oxygen masks on.
Note: Flight attendant guidelines for decompression while occupying the door 5
crew rest area are contained in Chapter 11.20, Crew Rest, Non-Normal
Situation Guidelines.
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.8 D6-30151-TBC (pax)
Portable Oxygen
There are portable oxygen bottles stowed in various locations in the passenger
cabin. The bottles are fitted with disposable mask and safety straps and are used
for first aid purposes or as walk-around units.
Portable Oxygen Bottle Preflight
During the preflight of the portable oxygen bottle, check the following:
• the ON-OFF valve is OFF
• the Oxygen Pressure Gage is in the FULL range
• the mask is attached to the bottle.
Portable Oxygen Bottle Use
To use the portable oxygen bottle:
• use safety strap
Note: Use extreme care while transporting portable oxygen bottle.
• remove mask from plastic bag
• open dust cover and attach the fitting
• rotate the ON-OFF valve fully counter-clockwise
• place mask over nose and mouth.
2000
FULL
1500 1000
500
0
PRESSURE
Oxygen Pressure
Gauge FULL range
Oxygen
Hi Outlet (4 liters per
minute)
Mask
Safety strap
ON-OFF Valve
LO Outlet (2 liters
per minute)
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.9
Protective Breathing Equipment (Smoke Hoods)
Protective breathing equipment (PBE) is installed in the passenger cabin. The
PBE provides an oxygen supply and smoke protection, and are to be used when
fighting a fire. The smoke hood is placed over the head and, when activated by a
starter lanyard, provides approximately 15 minutes of oxygen. Detailed operating
instructions are placarded on the container.
WARNING: Human hair is highly flammable. Hair that protrudes through
the neck seal of the PBE could ignite if brought into direct
contact with a flame.
CAUTION: This device produces oxygen which vigorously accelerates
combustion. Do not expose the device to direct flame or remove
in the immediate vicinity of fire or flame. Due to oxygen
saturation of the hair, do not smoke or become exposed to fire
or flame immediately after removing.
Speaking
Diaphram
Tension Strap
Starter Lanyard
Full Face
Mask
Hood 15 Minute Oxygen
Generator
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.10 D6-30151-TBC (pax)
Fire Extinguishers
Water and halon fire extinguishers are located throughout the passenger cabin and
flight deck.
Water Fire Extinguishers
Water fire extinguishers contain a solution of water mixed with antifreeze. Water
fire extinguishers are to be used on fabric or paper fires only. They are not to be
used on electrical or grease fires.
CAUTION: Antifreeze compound has been added to the water which
makes it unfit for drinking.
CAUTION: Do not use on electrical or grease type fires.
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.11
Water Fire Extinguisher Preflight
Check that the safety wire and seal on the handle are intact.
Water Fire Extinguisher Operation
To use the water fire extinguisher:
• remove it from stowage
• turn handle clockwise as far as possible (charges bottle with CO2)
• hold bottle upright
• direct nozzle at base of fire
• press trigger to discharge.
CAUTION: Do not use on electrical or grease type fires.
Water Fire Extinguisher Recharging
To recharge the water fire extinguisher in flight:
• unscrew top (the CO2 charge bleeds off)
• refill with water
• replace top
• unscrew handle
• replace CO2 cylinder
• reinstall handle (the extinguisher now ready for use).
Trigger
Discharge
Nozzle
Turn to puncture
CO2 cartridge
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.12 D6-30151-TBC (pax)
Halon Fire Extinguishers
Halon fire extinguishers contain a liquefied gas agent under pressure. The
extinguisher pressure indicator shows three pressure ranges:
• acceptable
• recharge
• overcharged.
A safety pin with a pull ring prevents accidental trigger movement. When
released, the liquefied gas agent vaporizes and extinguishes the fire. The
extinguisher is effective on all types of fires, but is used primarily on electrical,
fuel, and grease fires.
WARNING: If a halon fire extinguisher is to be discharged in the flight
deck area, all flight crew members must wear oxygen masks
and use 100% oxygen with emergency selected.
CAUTION: For electrical fires, remove the power source as soon as
possible. Avoid discharging directly on persons due to
possibility of suffocating effects. Do not discharge too close to
fire as the discharge stream may scatter the fire. As with any
fire, keep away from the fuel source. Avoid breathing vapors,
fumes and heated smoke as much as possible.
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.13
Halon Fire Extinguisher Preflight
Check:
• pressure gage is in the green band
• the ring pin is in place through the handle and lever.
Halon Fire Extinguisher Operation
To use the Halon fire extinguisher:
• pull ring pin from lever and handle
• hold extinguisher upright with hand under handle and thumb on top of
lever
• from a distance of 6 to 10 feet, direct the nozzle towards the base of the
fire source
• squeeze the lever downward with thumb
• spray at the base of the flame in quick side-to-side -motion.
Note: The extinguisher stream will shoot over 10 foot distance.
WARNING: If a halon fire extinguisher is to be discharged in the flight
deck area, all flight crew members must wear oxygen masks
and use 100% oxygen with emergency selected.
CAUTION: For electrical fires, remove the power source as soon as
possible. Avoid discharging directly on persons due to
possibility of suffocating effects. Do not discharge too close to
fire as the discharge stream may scatter the fire. As with any
fire, keep away from the fuel source. Avoid breathing vapors,
fumes and heated smoke as much as possible.
Discharge
Nozzle
Lever
Ring Pin
Pressure Gauge
Handle
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.14 D6-30151-TBC (pax)
Emergency Locator Transmitter (ELT)
An ELT is installed forward of Door 5. The ELT activates by high deceleration
forces or when the flight deck ELT switch is placed ON by the flight crew. The
ELT can be deactivated by placing the ELT switch to RESET.
Two emergency locator transmitters are installed on the airplane:
• one in the door 1L slide/raft
• one in the door 4R slide/raft
Miscellaneous Emergency Equipment
Additional equipment is stowed at strategic locations throughout the airplane.
This includes:
• crash axe
• megaphones
• flashlights
• first aid kits
• smoke goggles
• life vests at each crew member station and passenger seat
Emergency equipment located in the door 5 crew rest area includes:
• portable oxygen bottles
• additional emergency equipment as installed by the interior vendor
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.15
Escape Strap
An emergency escape strap is located in the aft end of the overhead stowage bin
forward of doors 3L and 3R. The escape strap is used to assist the movement of
passengers onto the wing in the event of a water landing. The escape strap can be
attached to a fitting on the top of the wing between the engines.
Escape
Strap
Overwing Exit Door 3L (typical)
January 15, 2004
747-400 Flight Attendant Manual
Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
8.10.16 D6-30151-TBC (pax)
Smoke Barrier
The smoke barrier can be used on the ground to prevent smoke migration by
covering the stairwell between the main deck and the upper deck.
To deploy the smoke barrier:
• pull latch release
• allows cover to fall free and expose the smoke barrier
• insert fingers in barrier loops
• pull barrier toward railing
Cover
Release
Latch
Smoke
Barrier
Smoke Barrier
Ground use only
Ground use only
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Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 8.10.17
• drape barrier over railing
• engage snaps along top of stairwell and railing sides
• press flap at bottom of barrier against carpet
• ensures good contact between velcro flap and carpet
CAUTION: The smoke barrier is for ground use only.
Snaps
Ground use only
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Emergency Equipment -
System Description
Copyright © The Boeing Company. See title page for details.
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Non-Normal Situation Guidelines Chapter 9
Table of Contents Section 0
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.TOC.0.1
9.0 Non-Normal Situation Guidelines-Table of Contents
Cabin Fire Fighting & Smoke Removal Overview . . . . . . . . 9.10.1
Fire Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.1
Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.2
Specific Cabin Fire Fighting . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4
Lavatory Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.4
Closet Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.5
Galley Fire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.6
Door 5 Overhead Crew Rest . . . . . . . . . . . . . . . . . . . . . . . 9.10.6
In-flight Entertainment (IFE) System Smoke or Fire . . . . 9.10.6
Smoke/Fumes Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.8
Smoke Barrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.10.10
Land Evacuation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.1
Passenger Entry Doors and Upper Deck Doors . . . . . . . . 9.20.2
Overwing Emergency Exits . . . . . . . . . . . . . . . . . . . . . . . . 9.20.2
Emergency Evacuation Guidelines . . . . . . . . . . . . . . . . . . . . . 9.20.3
Initiate Evacuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.3
Escape Slide Usability . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.4
If Exit Is Usable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.10
If Exit Is Not Usable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.20.12
Flight Attendants Not Assigned To An Exit . . . . . . . . . . 9.20.14
Ditching Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.1
Ditching Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.2
Initiate Ditching Evacuation . . . . . . . . . . . . . . . . . . . . . . . 9.30.2
Board Passengers Into The Passenger Entry Door
Slide/Raft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.6
Slide/Raft Portability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9.30.8
Slide/Raft Portability Procedures . . . . . . . . . . . . . . . . . . . 9.30.8
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Cabin Fire Fighting & Smoke Removal Section 10
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.10.1
9.10 Non-Normal Situation Guidelines-Cabin Fire Fighting & Smoke Removal
Option shown: AUTOMATIC/MANUAL, Option: ARM/DISARM,
FLIGHT/PARK;
Option shown: Overhead door 5 crew rest installed
Cabin Fire Fighting & Smoke Removal Overview
This section provides guidelines for fire prevention and cabin fire fighting.
Fire Prevention
The flight attendants practice fire prevention by watching for unsafe passenger
actions, and the immediate elimination of potential fire hazards. In particular,
attention should be directed to the lavatories. Make frequent checks of the
lavatories to assure that no smoke is present and good housekeeping exists. Check
trash containers for partly open flapper doors due to overfull or jammed
conditions. These containers should also be inspected for discarded objects which
could be hazardous, such as cologne bottles or spray cans. Put these objects into
the galley trash container.
Accumulated waste paper and other flammable trash sometimes exceed the
capacity of passenger cabin storage units. Since this affects fire safety, place this
trash in the galley trash container or other suitable container. Another area
susceptible to fire is the passenger cabin lower sidewall. Flammable items over
return air grills have ignited unobserved because the return airflow carried smoke
and fumes away from the passengers. Maintain surveillance of floor areas,
particularly in the smoking zones, to keep clothing, bags, papers, and so on, from
being deposited where they may be a fire hazard.
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Cabin Fire Fighting
CAUTION: Put on heat resistant protective clothing. For protection from
smoke inhalation, put on a smoke hood with oxygen or a
portable oxygen bottle with smoke mask attached.
Immediately attack the fire with the nearest appropriate type fire extinguisher.
Direct the extinguishing agent at the base of the flames at the near edge and bottom
of the fire first, and then progress forward and upward. Move the discharge nozzle
slowly with a side-to-side sweeping motion.
Immediately notify the flight deck. Request help from crew members. Continuous
communication provides information essential for making safety-of-flight
decisions.
Remove electrical power from the affected area.
Bring additional fire fighting equipment to the fire scene as necessary:
• portable oxygen bottle with smoke mask attached and/or smoke hood
with oxygen
• crash axe
• water fire extinguisher
• halon fire extinguisher
• flashlight
Use the crash axe to obtain access, if necessary. Rapid access to the fire may
require the destruction of cabin wall panels. The crash axe may also be required
to obtain access of a suspected electrical fire behind a wall.
If the fire is not immediately extinguished, remove all portable oxygen cylinders
from the vicinity of the fire.
Advise the passengers to stay seated or move them as required.
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Cabin Fire Fighting & Smoke
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D6-30151-TBC (pax) 9.10.3
If the fire produces excessive smoke and fumes inside the cabin:
• request smoke evacuation procedures from the flight deck
• continuously observe passengers for signs of panic and take additional
action if needed
• relocate passengers away from the area of severe smoke and fumes
• administer 100% oxygen using portable oxygen bottles to any passengers
experiencing respiratory difficulties
• instruct passengers to breathe through wet handkerchiefs or other
appropriate materials.
WARNING: Do not deploy passenger oxygen masks.
Note: The oxygen system is for use only during a cabin pressure loss. Most
oxygen mask air is cabin air drawn through the mask inhalation valve;
smoke in the cabin would be inhaled.
WARNING: Do not use passenger oxygen masks as smoke masks.
When the fire is extinguished, a water fire extinguisher or other cooling liquid
should be used to quench any smoldering embers and prevent re-ignition:
• the stream from a water fire extinguisher is relatively narrow and should
be carefully directed into each burning portion. A finger or thumb placed
on the nozzle creates a wider spray pattern
• all burned material should be thoroughly soaked with water and may need
to be broken apart to completely extinguish the fire
• to conserve the hand held fire extinguisher, water, coffee, carbonated
beverages, and so on, can be poured onto the embers. Smoldering material
may be soaked in a lavatory/galley sink or in a pot of coffee
Inspect adjacent areas to ensure the fire has not spread.
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Cabin Fire Fighting & Smoke
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9.10.4 D6-30151-TBC (pax)
Specific Cabin Fire Fighting
Fires in the lavatories, closets, or galleys may present special difficulties.
Lavatory Fire
Feel the door.
If the door is hot:
• keep the door closed
• use a crash axe to chop a small hole in the upper part of the door just big
enough to receive a fire extinguisher nozzle
• discharge the fire extinguishing agent, preferably halon, into the hole
• discharge the extinguisher completely
• if needed, discharge the remaining extinguishers into the same hole to
build up and maintain a high concentration of extinguishing agent
If the door is cool:
• carefully open the door and locate the fire
• discharge the hand held fire extinguisher onto the fire
• thoroughly douse the affected area with water
• if trapped towels or cups are burning in the waste chute or the waste
container, discharge the extinguishing agent directly into the chute
Supplies stored in dispensers are normally tightly packed and less likely to catch
fire than loose paper items; however, these stored items can contribute to an
existing fire.
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Cabin Fire Fighting & Smoke
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.10.5
Closet Fire
Closets with Curtains
• locate the source of the fire and apply extinguishing agent
• remove the coats and other contents that are not burning to gain access to
a fire in a remote area of the closet
• check that flames have been extinguished and thoroughly douse the
burned materials with water
• monitor the closet to ensure the fire remains out
Closets with Doors
Feel the closet walls and door for hot spots.
If the walls or door are hot:
• keep the door closed
• seal any space at the base of the closet door with blankets or heavy
clothing
• use a crash axe to chop a small hole in the upper part of the door just big
enough to receive a fire extinguisher nozzle
• discharge the fire extinguishing agent, preferably halon, into the hole
• discharge the fire extinguishing agent, preferably halon
• monitor the closet to ensure the fire remains out
• if needed, discharge the remaining extinguishers into the same hole to
build up and maintain a high concentration of extinguishing agent
If the walls and door are cool:
• carefully open the door and locate the fire
• discharge the hand held fire extinguisher onto the fire
• remove coats and other contents that are not burning to gain access to a
fire in a remote area of the closet
• thoroughly douse the burned materials with water
• monitor the closet to ensure the fire remains out
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Cabin Fire Fighting & Smoke
Copyright © The Boeing Company. See title page for details.
9.10.6 D6-30151-TBC (pax)
Galley Fire
Galley electrical power should immediately be shut off for malfunctions such as
fire, smoke, electrical arcing, and so on.
If there is a fire in the galley:
• remove electrical power from the galley by placing the galley emergency
power OFF switch to the OFF position.
• inform the flight deck.
• determine type of fire
• extinguish the fire using the appropriate hand held fire extinguisher
Door 5 Overhead Crew Rest
For overhead door 5 crew rest area fire fighting guidelines, see Chapter 11,
Section 20, Crew Rest Non-Normal Situation Guidelines for information on
overhead crew rest fire fighting.
In-flight Entertainment (IFE) System Smoke or Fire
In the event of smoke or fire caused by any of the in-flight entertainment system
(IFE) components, all electrical power should be removed from the IFE system.
In the event of smoke or fire caused by any of the in-flight entertainment system
(IFE) components, all electrical power should be removed from the IFE system
and passenger seats.
There is one master IFE power switch and eight individual passenger zone
switches. Passenger zone switches are:
• IFE Zone A
• IFE Zone B
• IFE Zone U/D
• IFE Zone C
• IFE Zone D (LHS)
• IFE Zone D (RHS)
• IFE Zone E (LHS)
• IFE Zone E (RHS)
Note: The IFE Master power switch will remove IFE, Airshow, and PC power
from all passenger cabin zones while the individual power switches
remove IFE, Airshow, and PC power to the respective zone only.
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D6-30151-TBC (pax) 9.10.7
Power is removed by moving the IFE ZONE Power switch, located in the Video
Control Center (VCC), for the respective passenger zone to the OFF position. This
removes all electrical power to that zone:
• the in-seat audio/video system equipment
• audio entertainment players
• video entertainment players
• overhead video system and displays/projectors
• in-seat video displays/audio in the crew rest areas
• integrated telephones
• the passenger control units (PCUs)
• the passenger seat
• seat motor power (as applicable)
• personal computer power outlet (as applicable)
• in-flight passenger cabin telephones
Note: If any IFE Master Power switch is placed in the OFF position, no passenger
service functions (reading lights or attendant call) are available.
Note: Moving the IFE Master power switch to the OFF position does not cause
an EICAS message to be displayed on the flight deck.
WARNING: Once power is removed from the IFE system or passenger IFE
zone, do not turn the IFE power switch back on for the
remainder of the flight.
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Cabin Fire Fighting & Smoke
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9.10.8 D6-30151-TBC (pax)
Smoke/Fumes Removal
The smoke/fumes removal procedure requires close coordination with the flight
deck.
To accomplish the smoke/fumes procedure:
• verify flight deck door closed
• establish communication with the flight deck
• determine the origin of the smoke (in the forward or aft passenger
cabin)
• at Captain’s direction, open doors:
• position door mode selector lever to MANUAL
• rotate the door operating handle toward the OPEN position
Note: If the smoke/fumes concentration is determined to be in the forward
section of the cabin, a door 1 or a door 2 and a door 4 or a door 5 will be
opened.
Note: If the concentration of smoke/fumes is determined to be in the aft section
of the cabin, only one door 2 will be opened.
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Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.10.9
• secure the door operating handle in the 12 o’clock position
• ditching straps forward of doors 3 left and right can be used to secure
door 2 or 4 without detaching strap from its compartment
• attach snap end of strap to door assist handle on AFT door frame,
place door operating handle to vertical (12 o’clock position), secure
handle with several loops, return strap through assist handle and tie as
shown below
• pressure on the door maintains tension on the strap so it may be left
unattended.
Note: If strap is not available, use any satisfactory item in the same manner to
secure the doors.
When the smoke/fumes are evacuated, and at the Captain’s direction:
• remove strap
• rotate the door operating handle to the CLOSED position
• position door mode selector lever to AUTOMATIC.
Note: The forward door must be closed before closing the aft door.
Door Assist
Handle
Strap
Door Operating Handle
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Cabin Fire Fighting & Smoke
Copyright © The Boeing Company. See title page for details.
9.10.10 D6-30151-TBC (pax)
Smoke Barrier
The smoke barrier can be used on the ground to prevent smoke migration by
covering the stairwell between the main deck and the upper deck.
To deploy the smoke barrier:
• pull latch release
• allows cover to fall free and expose the smoke barrier
• insert fingers in barrier loops
• pull barrier toward railing
Cover
Release
Latch
Smoke
Barrier
Smoke Barrier
Ground use only
Ground use only
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Cabin Fire Fighting & Smoke
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.10.11
• drape barrier over railing
• engage snaps along top of stairwell and railing sides
• press flap at bottom of barrier against carpet
• ensures good contact between velcro flap and carpet
CAUTION: The smoke barrier is for ground use only.
Snaps
Ground use only
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Cabin Fire Fighting & Smoke
Copyright © The Boeing Company. See title page for details.
9.10.12 D6-30151-TBC (pax)
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Non-Normal Situation Guidelines Chapter 9
Land Evacuation Section 20
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.20.1
9.20 Non-Normal Situation Guidelines-Land Evacuation
Land Evacuation Overview
This section provides flight attendants with recommended guidelines for
emergency land evacuation.
The flight attendant’s primary responsibility during an evacuation is to direct
passenger evacuation at all exits. The goal is to ensure passengers and crew exit
the airplane safely in a minimum amount of time.
Under abnormal conditions, the airplane might settle in an unusual attitude after
landing. The flight crew and flight attendants must be aware of outside conditions
which may affect an orderly evacuation. The flight crew will notify the flight
attendants of any additional conditions which might impact passenger evacuation.
If the exit will not open, or a hazard exists, making the exit unsafe for use, take a
position to prevent passengers from exiting. Forcefully inform the passengers that
the exit will not be used and why. For example, “DOOR JAMMED” or “NO
SLIDE”. Hold passengers in the immediate area until the nearest usable exit can
be determined. Once determined, redirect the passengers to that usable exit.
Use positive commands in a strong and forceful voice when directing the
evacuation, such as:
• “EVACUATE”
• “RELEASE YOUR SEAT BELTS”
• “GET OUT OF YOUR SEATS”
• “COME THIS WAY”
Note: Redirection means sending passengers past a usable/unusable exit toward
a usable exit in order to maintain balanced flow to all usable exits. This will
minimize the total evacuation time
Flight attendants must monitor the progress of the evacuation and the condition of
the slide at their assigned station. Should conditions change such that the safety at
an exit is in doubt, discontinue evacuation at that exit and redirect the passengers
to alternate doors.
Note: It is not possible to cover all conceivable evacuation scenarios with one set
of procedures. It is extremely important for flight attendants to assess each
emergency situation and exercise their best judgment in how to evacuate
the passengers safely in minimum time.
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Land Evacuation
Copyright © The Boeing Company. See title page for details.
9.20.2 D6-30151-TBC (pax)
Passenger Entry Doors and Upper Deck Doors
After slide deployment, verify the slide is safe for use. Position yourself in the
dedicated assist space forward or aft of the exit. Do not block the exit. Make
physical and/or verbal contact as soon as possible with the passengers
approaching the exit.
The slides are dual lane. During an emergency it is very important to establish dual
lane flow to ensure a timely evacuation. Use the command: “FORM TWO
LINES”.
Strong, loud, positive commands, such as:
• “FORM TWO LINES”
• “GO”
• “JUMP”
• “MOVE”.
must be used.
Overwing Emergency Exits
At the overwing exits, verify the “barber pole” is visible. Position yourself in the
aft facing assist space. Do not block the exit. Make physical and/or verbal contact
as soon as possible with the passengers approaching the exit.
Command the first passengers out of the overwing exit to:
• “FORM TWO LINES”
Continue to command the passengers at the overwing exits to “FORM TWO
LINES” until flow has been established.
Once flow to the slide is established, continue to use positive commands, such as:
• “GO”
• “MOVE”.
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D6-30151-TBC (pax) 9.20.3
Emergency Evacuation Guidelines
Note: In the following guidelines, “adjacent exit” is defined as the exit forward
or aft of the “assigned exit”. “Adjacent exit” is not used to refer to the exit
across from the assigned exit.
Maintain brace position until the airplane comes to a complete stop.
Communicate with the flight deck.
If time permits, use the PA to:
• brief the passengers (exits, protective positions, and other information, as
required)
• assign helpers
• order the removal of high heels and other restrictive articles
3 4 3 5 1 6
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Land Evacuation
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D6-30151-TBC (pax) 9.20.5
All Landing Gear Up
Point Description Escape Slide Condition
1 Door 1L & 1R Usable
2 Upper Deck Door L & R Usable
3 Door 2L & 2R Usable
4 Door 3L & 3R Usable
5 Door 4L & 4R Usable
6 Door 5L & 5R Usable
3 4 2 5 1 6
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Land Evacuation
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9.20.6 D6-30151-TBC (pax)
Airplane Tips Tail Down
Point Description Escape Slide Condition
1 Door 1L & 1R Not Usable
2 Upper Deck Door L & R Usable
3 Door 2L & 2R Usable
4 Door 3L & 3R Usable
5 Door 4L & 4R Usable
6 Door 5L & 5R Usable
3 4 2 5 1 6
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Land Evacuation
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D6-30151-TBC (pax) 9.20.7
Airplane Tips Nose Down
Point Description Escape Slide Condition
1 Door 1L & 1R Usable
2 Upper Deck Door L & R Usable
3 Door 2L & 2R Usable
4 Door 3L & 3R Usable
5 Door 4L & 4R Usable
6 Door 5L & 5R Usable
1 2
3 4 2 5 1 6
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Land Evacuation
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9.20.8 D6-30151-TBC (pax)
Airplane Rolls On One Side
Point Description Escape Slide Condition
1 Door 1L & 1R Usable
2 Upper Deck Door L & R Usable
3 Door 2L & 2R Usable
4 Door 3L & 3R Usable
5 Door 4L & 4R Usable
6 Door 5L & 5R Usable
Wing Down Configuration
(typical)
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If Exit Is Usable
• open the exit
• pull the manual inflation handle (if required)
• command passengers to stand back until the slide/raft or slide is fully
deployed
• be assertive (forceful) in your commands
• Research has proven assertive action by cabin crew can accelerate
passenger emergency evacuation rates. (It is extremely important
that assertive actions be strongly emphasized in any flight
attendant training program.)
• assume a protective position in the dedicated assist space
• all exits have dedicated assist space(s) forward and/or aft of the exit
• Maintain your position in the assist space, keeping the exit path
clear to prevent interfering with passenger evacuation.
Note: When the assist space is against a vertical surface (such as a partition,
lavatory, or galley) keeping your heels and upper back pressed against
that surface helps to ensure that you stay clear of the exit path.
• command passengers to form two lines and evacuate
• dual lane flow of passengers (two passengers side by side) is required
for the fastest evacuation. At usable exits, your primary duty is to
maintain constant dual lane flow of passengers out that exit
• continually assess conditions inside the aircraft and on the slide to ensure
passenger flow is maintained
• take appropriate action to assist hesitant passengers
• do not touch passengers as they exit. If a passenger freezes, have
passenger behind buckle balking passenger’s knees or place one hand
on shoulder and other hand in small of back and simultaneously push
downward and outward.
• passengers who sit and delay at the top of the slide rather than
jumping will slow the evacuation. Commanding the passenger behind
such a “sitter” to push that person out onto the slide can prevent
significant delays in an evacuation.
• use sharp verbal commands. For hesitant passengers within your
reach, push at waist level to move them out through the exit. Do not
push at knee or shoulder level
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D6-30151-TBC (pax) 9.20.11
• if there are no more passengers approaching your exit and the exit across
from you (passenger flow has ceased) take appropriate actions to:
• attract additional passengers to come toward your exit; use strong,
loud, positive commands or, if necessary
• move down the aisle toward an adjacent exit, if conditions permit, to
gain the attention of an attendant to initiate the redirection of
passengers toward your exit
• continue to monitor and protect your exit
Note: In mixed class airplane interiors, passenger densities in the forward zone
of the cabin are lower than the middle and aft zones. Use of redirection to
maintain flow at the forward doors becomes even more important in these
airplanes
Note: On two-aisle airplanes, if only one exit of any exit pair is unusable, use the
aisle on the opposite side of the airplane from the usable exit for redirecting
passengers to another exit. This will allow minimum disruption of flow at
the usable exit. Total evacuation time is minimized when passengers clear
all exits (passenger flow at all exits ceases) at the same time. Only by-pass
the passengers that will be able to exit the airplane through an adjacent
door sooner that the last passenger exits through the door closest to you.
• exit the airplane following the last passenger, using the nearest exit.
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Land Evacuation
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9.20.12 D6-30151-TBC (pax)
If Exit Is Not Usable
• block the exit to prevent passenger evacuation, while commanding
passengers that the exit is blocked
• if your exit is not usable you must perform the duties of managing the
cabin evacuation by:
• first, establish passenger flow away from the unusable exit, and then
• direct passenger flow to the usable exit(s)
• assess usability of other exits across from and adjacent to yours
• visually determine that passenger flow has been established through a
usable exit before redirecting passenger flow
• direct passengers to the nearest usable exit by issuing appropriate
commands and using arms and hands to point passengers in direction
of exit
• when, in your best judgment, passenger flow is established away from
an unusable exit and toward a usable exit, proceed to an appropriate
location to best direct or redirect passengers to balance flow to
adjacent usable exits
• minimizing evacuation time requires maximizing utilization of all
usable exits throughout an evacuation. Evacuation time will be
minimized when passenger flow to all usable exits ends at the same
time
• maintain awareness of evacuation progress in adjacent cabin areas and
at other usable exits and direct (or redirect) passengers as necessary to
help maintain equal flow to each exit
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
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Land Evacuation
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.20.13
• if there are no passengers approaching your exit and a usable exit
across from you (passenger flow has ceased), take appropriate actions
to:
• attract additional passengers to come toward the usable exit near
you; use strong, loud, positive command, or if necessary,
• move down the aisle toward an adjacent exit, if conditions permit,
to gain the attention of an attendant to initiate the redirection of
passengers toward the usable exit across from you
• continue to monitor and protect your exit
• in mixed class airplane interiors, passenger densities in the forward
zone of the cabin are lower than the middle and aft zones. Use of exit
by-pass to maintain flow at the forward doors becomes even more
important in these airplanes
• if you see no passengers (passenger flow has ceased) at an adjacent
usable exit, and significant numbers of passengers remain in your exit
area, redirect passengers toward the usable exit to maintain balanced
exit utilization
• when using exit redirection, avoid disrupting passenger flow to the
usable exit near you. Redirect passengers singly or in small groups to
maintain balanced flows
Note: On two-aisle airplanes, if only one exit of any exit pair is unusable, use the
aisle on the opposite side of the airplane from the usable exit for redirecting
passengers to another exit. This will allow minimum disruption of flow at
the usable exit. Total evacuation time is minimized when passengers clear
all exits (passenger flow at all exits ceases) at the same time. Only by-pass
the passengers that will be able to exit the airplane through an adjacent
door sooner than the last passenger exits through the door closest to you.
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
-
Land Evacuation
Copyright © The Boeing Company. See title page for details.
9.20.14 D6-30151-TBC (pax)
Flight Attendants Not Assigned To An Exit
The responsibility of flight attendants not assigned to an exit is to assess
conditions and then assist in evacuating the passengers.
• in mixed class configurations, the forward exits could be under-utilized
due to a lower passenger density in the forward zones
• assist in minimizing evacuation time by ensuring there is a continuous
passenger flow through all exits
• continue to evaluate the situation, redirecting passengers to under-utilized
exits which may change as the evacuation progresses
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines Chapter 9
Ditching Section 30
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.30.1
9.30 Non-Normal Situation Guidelines-Ditching
[Options shown - ARM/DISARM, Option: AUTOMATIC/MANUAL,
FLIGHT/PARK;
Option shown: Life raft not installed]
Ditching Overview
This section provides some guidelines for the safe evacuation of passengers and
crew in the event of a water landing. It also contains procedures for slide
interchangeability.
Ditching is an emergency landing on water. Complete knowledge of procedures
and equipment is necessary. All loose objects must be secured. The passengers and
crew must be safely belted into seats prior to impact. With few exceptions,
ditching procedures are similar to those used in land evacuation. Communication
with the flight deck is required to ensure that the cabin is prepared in a timely
manner.
The passenger briefing should be amended to suit the situation. Passengers are
instructed to put on life vests and follow inflation instructions. Life vests are
stored under each passenger seat and spare vests are located throughout the cabin.
Ditching studies for the 747-400 series airplanes indicate that, with an optimum
center of gravity and normal gross weight, the airplane should come to rest slightly
nose high in the water. The forward doors should be approximately 5 feet (1.5
meters) above the water and the aft doors should be over two feet and one half
above the water.
Additional studies involving high gross weight ditching situations, such as those
encountered during or soon after takeoff, indicate that the aft doors may be very
near or below the water level. This condition could cause malfunction or damage
to the slide/rafts and allow water to enter the airplane.
WARNING: Before opening the door, verify that the actual water level is
below the door sill. If the door is unusable, the slide/raft may
be re-positioned at another door and manually deployed.
WARNING: Door 3 is not to be used as a primary exit during ditching
operations. Deployment of both the door 3 ramp/slide and the
door 4 slide/raft on the same side of the aircraft will cause
interference with the normal operation of the door 4 slide/raft
and the door 4 slide/raft may then be unusable.
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
-
Ditching
Copyright © The Boeing Company. See title page for details.
9.30.2 D6-30151-TBC (pax)
Ditching Guidelines
Communicate with the flight deck.
Brief the passengers on the evacuation/ditching.
If time permits, use the PA to:
• brief the passengers (exits, protective positions, and other information, as
required)
• direct passengers to put on life vests
• assign helpers
• establish evacuation zones
• order the removal of high heels and other restrictive articles.
Maintain brace position until airplane comes to a complete stop.
Initiate Ditching Evacuation
Passenger Entry Door
• move to assigned stations
• assess safety of inside and outside conditions
• slide/raft automatically deploys and inflates
• verify slide/raft is safe for use
• shout evacuation and loading commands
• direct passengers away from unusable exits.
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
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Ditching
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.30.3
Overwing Exit
WARNING: Door 3 ramp/slides are not usable as life rafts and should not
be deployed during a ditching situation. Deployment of both
the door 3 ramp/slide and the door 4 slide/raft on the same side
of the airplane will cause interference with normal operation
of the door 4 slide/raft. The door 4 slide/raft may then be
unusable.
If door 3 is used during ditching, the door mode selector lever
must be in MANUAL to allow the door to be opened without
deploying the ramp/slide.
• move to assigned stations
• assess safety of inside and outside conditions
• move the mode select lever to MANUAL
WARNING: The Mode Select Lever must be placed in the MANUAL
position to prevent the deployment of the overwing slide.
• open the door
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
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Ditching
Copyright © The Boeing Company. See title page for details.
9.30.4 D6-30151-TBC (pax)
• remove escape strap from stowage bin end cap access in forward part of
door
Escape
strap
Overwing Exit Door 3L (typical)
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
-
Ditching
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.30.5
• attach escape strap to hook on leading edge of wing between engines
• direct passengers on to wing using escape strap as necessary
• shout evacuation and loading commands to direct passengers to closest
slide/raft where space is available.
Upper Deck Doors
WARNING: Do not open the upper deck doors; the upper deck slides
cannot be used as rafts.
The upper deck exit doors should not be used during ditching operations. Redirect
the passengers down the stairs to the main deck exits.
Escape strap
attachment
point
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
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Ditching
Copyright © The Boeing Company. See title page for details.
9.30.6 D6-30151-TBC (pax)
Board Passengers Into The
Passenger Entry Door Slide/Raft
• direct balanced loading of available rafts
• keep weight distribution even; direct passengers to the less used slide/raft
side or to alternate sides
• instruct the passengers to stay low and sit back against inflated tubes
Once all passengers have boarded
• check the airplane for additional passengers
• evacuate into the slide/raft.
Note: If the slide/raft is under inflated or has small leaks, additional inflation or
repair should not be attempted until the slide/raft is detached from the
airplane.
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
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Ditching
Copyright © The Boeing Company. See title page for details.
D6-30151-TBC (pax) 9.30.7
Detach The Slide/Raft From The Door Sill
Note: Do not detach the slide/raft from the airplane until all the passengers have
been boarded
• pull the door strap release handle
• releases pack board from slide/raft
• pull up the fabric flap over the slide/raft detachment handle
• pull the slide/raft detachment handle
• causes the top of the slide/raft to fall free of airplane
• cut the mooring line.
Note: The slide/raft remains attached to the airplane by a mooring line
(approximately 12 feet (3.7 meters) long). The mooring line can be
detached by pulling the mooring line handle or cutting with a knife. The
mooring line will break if the airplane sinks.
Note: Typical passenger
entry door interior, looking out
TO RELEASE SLIDE/RAFT
RAISE FLAP &
PULL HANDLE
STEP 2
PULL DOOR
STRAP HANDLE
STEP 1
January 15, 2004
747-400 Flight Attendant Manual
Non-Normal Situation Guidelines
-
Ditching
Copyright © The Boeing Company. See title page for details.
9.30.8 D6-30151-TBC (pax)
