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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
# j" ~( Z O; _ r8 i- FGood morning (Afternoon,Evening)Ladies and gentlemen :
2 F! e7 G. E' a4 M' N+ W6 T6 MThe crew member of XX Airlines has the pleasure of welcoming you aborad.
9 z# r. ]+ n( A& DWould you please put your seat in the upright position,
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fasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
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Please use your "call button" if you require assistance-our crew
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will attend to your needs.
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We hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
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Welcome aboard___Airlines FLT___to___.
6 h1 H: _7 t+ ~$ G(With an intermediate stop in___).
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Your flight is under the command of Captain___.
8 E$ Y; H, p( i, }I am the chief purser___,in addition,
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we have___cabin attendants,___from Thailand,
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who will be available through the flight to serve you.
2 I$ x! i) L: y: n! a+ u. lPlease let us know if you need assistance.
9 S: x/ |" b7 v5 e4 M7 K1 i. A" b( wThank you.
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各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
8 z9 L# s$ i" J5 A% y___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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DOMO 1
; f, c1 H# L: ]0 ^. D) cLadies and gentlemen :
1 i2 N$ u" a% f/ ]) TYour cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
: ^3 U& o+ w+ |" _/ ^Please refer to the emergency instruction card in the seat pocket
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for more information.Thank you.
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DOMO 2
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Ladies and gentlemen :
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For your safety,this aircraft is fully equipped with emergency equipments.
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We will explain the location and method of use.There are
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eight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
7 a9 R! l: O" b+ x; yput the jacket over your head,then bring the straps from behind
9 t, i9 Z( a* Q6 m/ Dyou to the front as the attendant is demonstrating.
5 u* k W. Z# M4 k5 O0 k f0 ?8 SFasten the straps and pull tight. The jacket will be automatically
8 A9 [- ^( ~7 _" N5 U: cinflated by pulling the two red tabs at the bottom.
& _6 J- D( ~8 H, s8 NThere are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
5 Z4 `: { d. hCover your nose and mouth then breath normally.
G% e1 F0 A8 k6 q" P% `- FPlace the strap over your head to keep the mask in place.
- i S2 j: |, v0 yIf you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
' Q8 A; F0 J7 L2 Y6 t$ ?/ wwhenever seated. Just pull the buckle to unfasten them.
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Please refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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( d# c* k+ z9 F4 y; { t7 P三.飞机即将起飞前
0 m/ E5 x" j" X/ _Ladies and gentlemen :
$ I' k; |9 W, R9 s, k6 i9 ~. f0 jWe will be taking off shortly.Please make sure that your
& M; _( M) ~. A, ?5 N# w8 aseat belts are fastened. Thank you.
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四.预期通过乱流区
% `0 P6 i9 m7 P/ xLadies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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2 B4 A& s9 }4 Y0 `5 J# ]# P% N遇乱流时:
% g& C s5 T) ^+ fWe will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
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Thank you.
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我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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五.降落前
% q k0 D( F( x3 W. W pLadies and gentlemen :
: d H- f4 ^' p* g2 q/ v+ UWe will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
) F' z0 v# U5 f4 A2 M% Xfasten your seat belts and lock yourtable in place.
3 Y0 ^4 p; M( N9 O% WThank you.
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六.降落后
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Ladies and gentlemen :
6 f* V0 H2 f+ Y9 V" PWe have landed at ____(Interational) Airport.
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The present outside temperature
0 h" }* t5 _# Ois ____degrees Centigrade,and the local time is______.
# ^* @0 i6 m+ R7 F1 t$ _. Z! EPlease remain seated until the airplane has come to a complete stop and
, |, M% `+ N4 Z' x" i! L4 zdon't forget your personal belongings.
6 s- z* B* Z1 @& D: H) eAll crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
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Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
3 \1 L6 W' ?+ O! V2 @本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
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I would like to thank you for flying with XX airlines,
, P9 v$ A* X" \1 p* n. n$ y, sI do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
) a$ T6 r( _+ D班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
# f3 @: n6 N* I5 e打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
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Please don't forget to take along your personal belongings.
- g; s: z& E- ~2 k/ Z6 DWhen opening the overhead bins;
|: i% f+ M9 o# Hplease take care to ensure the contents do not fall out.
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Once again, we would like to thank you
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for flying with XX Airlines and hope to serving you again soon.