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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
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Good morning (Afternoon,Evening)Ladies and gentlemen :
$ f ^; m" {% G9 K4 kThe crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
. ^) n6 P$ g* w: W' Z* Ofasten your seat belts and lock your table in place.
6 Q- f$ V# a {* @We will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
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Please use your "call button" if you require assistance-our crew
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+ S7 h, Z; e4 C6 h8 B* ~$ s) S5 LWe hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
S2 k/ O, E. ]& z$ I# ]Welcome aboard___Airlines FLT___to___.
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(With an intermediate stop in___).
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Your flight is under the command of Captain___.
' m# P( y$ z, r6 DI am the chief purser___,in addition,
5 Y' y6 F5 K a. h- Q& q- v1 L, Q7 Nwe have___cabin attendants,___from Thailand,
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who will be available through the flight to serve you.
5 V! A- w5 {+ N- L3 ]# gPlease let us know if you need assistance.
; q6 L' P0 C3 R& M. ~( g' o2 g8 fThank you.
8 G4 ^, t: g' M+ F2 E. Q各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
5 |. K4 G, P1 A2 S今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
+ X W4 i$ I8 [0 F___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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Ladies and gentlemen :
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Your cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
- W; C# \: R0 B+ T6 QPlease refer to the emergency instruction card in the seat pocket
& L; X# d/ j' x, g; ^7 ffor more information.Thank you.
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Ladies and gentlemen :
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For your safety,this aircraft is fully equipped with emergency equipments.
, @4 D1 a3 `3 n- z# D* L' }We will explain the location and method of use.There are
2 a+ b% ]& G6 t- w- q! w: O/ r) Neight emergency exits located on the left and right sides respectively.
& K) m, f2 x. z8 ~% ?They are identified by the exit signs.
: S( W0 T+ {2 a- i3 y" B: u4 \Life jackets are under your seats.In case of emergency,
) K8 E K5 O' g$ Pput the jacket over your head,then bring the straps from behind
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you to the front as the attendant is demonstrating.
* E; T( ?! }! J$ A v% {+ n: @0 sFasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
' Y2 S3 z2 W3 K: K( Fin panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
s6 ^, u5 k9 K( e/ \When the masks fall,pull one of them to your face.
, g/ F: I/ F; l* OCover your nose and mouth then breath normally.
. S. N m, \8 _# W6 k TPlace the strap over your head to keep the mask in place.
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If you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
0 i' O4 q$ O0 k. U9 l) L) Q" dwhenever seated. Just pull the buckle to unfasten them.
& V% Z' k: w" IPlease refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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三.飞机即将起飞前
0 F- y4 p5 H; M: t5 o2 ALadies and gentlemen :
: q" Y. u' e: { |' e8 g6 T% U, }We will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
. a/ b+ f) |7 l( \' j. y JLadies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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遇乱流时:
% }$ S4 l8 I; S- ^3 e5 bWe will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
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Thank you.
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我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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4 ^7 K, d4 D+ Y2 s五.降落前
$ v0 C# ^9 m" ELadies and gentlemen :
d- @3 B; N+ z, h- u7 v' ]& ?We will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
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fasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
$ K! m! g5 a' |7 h0 g( c' D2 K& ^Ladies and gentlemen :
5 L! n% e; v5 a8 lWe have landed at ____(Interational) Airport.
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The present outside temperature
% X5 l! G1 A0 Q* e: I* E; X6 Iis ____degrees Centigrade,and the local time is______.
3 S& v8 ?8 s* G$ B/ c1 ~Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
5 ~8 t7 }, h8 Z7 ]. n2 |We hope to see youin the near future.
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Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
$ H* L" v/ ^1 `$ ^% J/ p0 h6 T本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
* [; K( H: y) }I would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
# D* [ o) b+ d, s, T7 ~3 |7 y% @. {班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
5 G! z' \; }% j/ ^打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
# ~2 B8 m9 |# ~3 k. u/ RPlease don't forget to take along your personal belongings.
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When opening the overhead bins;
/ c4 B- s" I! E- n# Q( Q% Eplease take care to ensure the contents do not fall out.
: m# X$ `3 ]3 |! u5 {7 H+ t9 V) }Once again, we would like to thank you
% g" Y. q6 N. v5 W/ Mfor flying with XX Airlines and hope to serving you again soon.