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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
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Good morning (Afternoon,Evening)Ladies and gentlemen :
( k1 |% h9 g; t( HThe crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
' v. j" I% J! k' O* zfasten your seat belts and lock your table in place.
1 e- E7 g, X: {We will be taking off in a few mimutes.You are reminded that smoking
U( H c* k' n, ]9 H" Fand telephone-operation are not permitted at any time during flight.
. \5 \5 j: h6 b3 J& tPlease use your "call button" if you require assistance-our crew
! D+ Y0 b+ m# f7 z, F7 G ~. @will attend to your needs.
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We hope you enjoy a pleasant flight and
9 m7 _& M9 o9 S& W+ Rthank you for choosing XX Airlines.
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Ladies and gentlemen:
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Welcome aboard___Airlines FLT___to___.
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(With an intermediate stop in___).
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Your flight is under the command of Captain___.
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I am the chief purser___,in addition,
- I6 A6 w+ L, owe have___cabin attendants,___from Thailand,
% r# w: V+ b, L- c7 Hwho will be available through the flight to serve you.
( K0 K k2 j* Y, l. BPlease let us know if you need assistance.
5 ^6 D: c$ D* f5 \9 p) h+ NThank you.
" Q; I* A) z0 f; ~8 Z各位贵宾:
" n- P1 w/ e, T欢迎您搭乘___航空,第___号班机(经过___)前往___。
$ b2 p: c2 [8 o' [1 }& p" w今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
! ?7 u/ B$ W1 C) s) a0 V7 v0 A$ b___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
* v; }8 b+ b2 l: ^8 aDOMO 1
) [7 c( M, E0 \6 H# `- n8 f/ q9 fLadies and gentlemen :
4 P6 X" B1 u8 u$ V6 qYour cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
' |; U, y7 R9 u5 e6 tPlease refer to the emergency instruction card in the seat pocket
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for more information.Thank you.
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DOMO 2
5 ?" V3 v0 n9 O( b/ Y' R1 a3 kLadies and gentlemen :
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For your safety,this aircraft is fully equipped with emergency equipments.
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We will explain the location and method of use.There are
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eight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
6 V* Z" C2 c, A. M! @3 yyou to the front as the attendant is demonstrating.
/ m( P9 P- M7 l( `/ ^# EFasten the straps and pull tight. The jacket will be automatically
1 Q' H) v. x; G: Q9 O. f, oinflated by pulling the two red tabs at the bottom.
/ m# S$ \1 [' J& OThere are two mouth pieces inside the life jacket which can be
% ]8 l9 c0 D3 B1 q. \% W1 Qused to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
: a8 [0 b' h2 i' t; R5 y. XCover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
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If you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
9 Q8 p/ m, J1 A' M) z8 `& E KPlease refer to the emergency instruction card in seat pocket
; E6 P. f+ Z" |3 s5 u$ zfor more imformation. Thank you.
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三.飞机即将起飞前
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Ladies and gentlemen :
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We will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
# j/ A" I* d, gWe will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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@; E1 O3 m& B9 n/ c, _遇乱流时:
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We will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
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Thank you.
4 `3 _# i2 c" u$ o4 K我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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" ^+ V7 |! B5 K( l! f, [. N- \( z五.降落前
6 e8 q0 n& X0 ?4 g" KLadies and gentlemen :
% G8 x1 H! p0 N# M7 F9 m4 _We will soon be landing at the____ (Interational) Airport,
5 i& w+ M# f# p+ ]* g7 S6 _4 bwould you please put you seat in the upright position ,
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fasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
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Ladies and gentlemen :
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We have landed at ____(Interational) Airport.
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The present outside temperature
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is ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
! Y t# |/ o7 x6 `2 i+ y, ^All crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
. R3 t6 W0 v! ]Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
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本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
0 v* t! v0 D4 V) w! D7 F2 ~I would like to thank you for flying with XX airlines,
9 Y' v: r- ?/ T5 }2 I1 b( }I do hope you have enjoyed your flight.
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/ f m8 A+ n: ~各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
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打开座位上方的行李柜时请您特别留意以免行李滑落下来。
. A8 `: {. ?5 x' F非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
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Please don't forget to take along your personal belongings.
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When opening the overhead bins;
# w4 }0 J9 A# Q; i7 P" r, q; [please take care to ensure the contents do not fall out.
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Once again, we would like to thank you
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for flying with XX Airlines and hope to serving you again soon.