( U6 s+ e' _, i' V" @$ S
空乘口语,空乘英语,空乘服务英语
一.欢迎词:
9 W7 @' x( ?( C1 }Good morning (Afternoon,Evening)Ladies and gentlemen :
" R5 U3 t1 L5 t* O* eThe crew member of XX Airlines has the pleasure of welcoming you aborad.
7 t4 p9 _* d' T! k# c$ TWould you please put your seat in the upright position,
+ z& L: v' a* c$ B# {( [/ {* W" S" |fasten your seat belts and lock your table in place.
& ?; ?( m9 k( o6 v% f/ j
We will be taking off in a few mimutes.You are reminded that smoking
4 O9 K0 [! r7 j6 }9 vand telephone-operation are not permitted at any time during flight.
9 X: z$ w! g- G; U
Please use your "call button" if you require assistance-our crew
* }! c I+ Z: d" d7 F
will attend to your needs.
* W6 x" w' Y" J4 @7 SWe hope you enjoy a pleasant flight and
0 t0 ~3 u0 {% _' V
thank you for choosing XX Airlines.
/ w2 s: |8 z0 N6 }
' W B& b! p7 d" j4 I
Ladies and gentlemen:
* ] W3 l9 Q5 G$ n) ^Welcome aboard___Airlines FLT___to___.
+ l1 R7 C$ h& X6 s+ r5 L& U(With an intermediate stop in___).
$ E% a. l2 S4 M( o* S
Your flight is under the command of Captain___.
. z- J( I9 a8 B2 d( s; y
I am the chief purser___,in addition,
0 D) M0 D5 @% l. nwe have___cabin attendants,___from Thailand,
' C- i" q9 t4 `* p0 t- t* v
who will be available through the flight to serve you.
, U& o. \2 R5 S% \! b" J) i
Please let us know if you need assistance.
: f2 Q# H" P$ TThank you.
+ J0 f5 v+ [0 k2 k3 L1 v* i各位贵宾:
% k" u! _" x0 a" x& B欢迎您搭乘___航空,第___号班机(经过___)前往___。
* R( \+ S9 ?7 }& Q4 a" J5 m今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
" l& r, X- ]/ t6 E( C# i
___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
6 P- B) k! B: l3 X _( j+ h
二.安全示范
$ S9 p& o5 H, R# j( ~; ~. pDOMO 1
) C% u) q( T; B
Ladies and gentlemen :
) P. b& ?' C# Y6 Q2 d- P
Your cabin attendants have just demonstrated the proper method
& b3 F. Z- r `0 D3 a6 Qof using the life jacket(and oxygen mask.)
* |, v4 N6 e9 n m* ]# APlease refer to the emergency instruction card in the seat pocket
4 h$ t' j! ]' @for more information.Thank you.
9 g, S% \7 Q! n$ z* ^$ U
( A) i E8 p* R
DOMO 2
" V3 U2 r6 C& m5 G6 |+ Q- lLadies and gentlemen :
: O4 }, @% [% C8 E' z7 T! zFor your safety,this aircraft is fully equipped with emergency equipments.
. K! A) B, a) {* ^6 N9 Z9 qWe will explain the location and method of use.There are
& B( M, y5 M( u" e9 F1 weight emergency exits located on the left and right sides respectively.
" y4 _/ \3 a7 k" s/ ]They are identified by the exit signs.
: F+ p+ a% i2 e
Life jackets are under your seats.In case of emergency,
3 K/ C8 s+ |; B8 T; f. Bput the jacket over your head,then bring the straps from behind
8 R% N+ R8 |1 M" g# t
you to the front as the attendant is demonstrating.
$ u7 b% Q- F0 s4 S0 M/ V4 \1 W. z
Fasten the straps and pull tight. The jacket will be automatically
2 r2 Z/ @* z' w" F* l% s$ P
inflated by pulling the two red tabs at the bottom.
! m0 {/ a: }3 r6 RThere are two mouth pieces inside the life jacket which can be
5 A4 Z/ E5 b7 {& x g! b- M" ?+ N6 g8 p
used to inflate the vest by blowing air into them.The oxygen masks are
) E! k+ n5 M( ?
in panel over your head. If there is any change in the pressure,
$ b0 Y9 ~) Q$ F5 d: }, F0 N( a
the masks will fall automatically.The masks are as shown.
# T0 r2 \, y9 j D8 |, q& b+ ~/ @When the masks fall,pull one of them to your face.
1 |" U2 h7 |+ k+ |9 T) |8 I0 LCover your nose and mouth then breath normally.
2 B' V- j, G6 w- u
Place the strap over your head to keep the mask in place.
4 |0 w( M+ i- r" m* w2 Y- zIf you have an infant,put your mask on first,then put the infant's mask on.
+ s$ J. f; B( N# {7 C
Each seat is provided wiht seat belts. Please keep them fasted
8 [, q- C! k3 e9 h# L+ pwhenever seated. Just pull the buckle to unfasten them.
+ D; S! `; U* x- hPlease refer to the emergency instruction card in seat pocket
" V! T! M" \# A( R- _: t
for more imformation. Thank you.
- ~- Q& Q% _ p5 |4 f; \" L
8 h" F+ X% K2 W1 |0 n( g/ u) r
三.飞机即将起飞前
+ @, {$ n q# c* z; j* I
Ladies and gentlemen :
; a4 H! @- H2 B' v
We will be taking off shortly.Please make sure that your
: }5 ?8 u: B9 _9 _1 A; D
seat belts are fastened. Thank you.
5 [+ J6 h2 g; j l9 K' n
5 n# ^! P5 r0 I1 c+ T- ]
四.预期通过乱流区
3 Q" C4 s* D4 L% R
Ladies and gentlemen :
1 D9 t- r0 @' R! E' H# zWe will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
$ A& e$ i: M7 E! w; }1 `& Q$ F
Thank you.
# X5 k5 h/ s( m; J: m! D
2 [/ d3 {9 \. u x% b' {; H5 U4 y* S
遇乱流时:
: m; S# @; X& Z
We will be passing through turbulence.For your own safety,
1 {1 U- L; m9 Y1 A2 M. D5 O$ splease remain seated and fasten your seat belt.
- l: E* H, @5 s; f+ l
Thank you.
& e; v$ K* K7 w6 y+ X
我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
& A* z2 Z$ |9 |& v1 z将安全带系好。谢谢。
- S$ |6 U1 F( w3 z) y) H1 k) H( Q
6 ^% P" ]" @5 |9 F! K% D
五.降落前
" V/ o$ h( Z& u9 O
Ladies and gentlemen :
1 M3 X( ?( ]. S$ `- `8 [. ?3 d9 b" D3 J/ sWe will soon be landing at the____ (Interational) Airport,
1 p! p( A0 a% U4 r5 Z/ Zwould you please put you seat in the upright position ,
' M" P' D6 H$ J( M1 X: F7 U. Z
fasten your seat belts and lock yourtable in place.
+ q1 l t/ x, j2 G3 G: @5 E- ?
Thank you.
$ O& r0 T E) X$ G8 q) R' N
4 X; O! q0 O; Z/ u
六.降落后
: h" r* t1 V) Y
Ladies and gentlemen :
. Z9 v1 d6 q1 M' G
We have landed at ____(Interational) Airport.
, T6 p. Y/ F4 f: pThe present outside temperature
, C7 T) c+ `: T: `) Yis ____degrees Centigrade,and the local time is______.
- O9 H9 h* L6 e* f1 o
Please remain seated until the airplane has come to a complete stop and
) ]/ d3 c8 t# `, qdon't forget your personal belongings.
; R: H8 f% R, z& V, t
All crew members thank you for choosing XX Airlines.
" u2 R: s4 B V e6 [We hope to see youin the near future.
3 Z8 d8 G2 A6 y& j" C3 Y( m. U
Thank you and good-bye.
! M6 V) v" l& d0 [- f" O
" z+ I& G! \4 _- s7 l: _
各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
7 k1 _" B7 e) t# k4 m" V n
本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
8 ?5 ]) `9 k4 e0 e4 o# rI would like to thank you for flying with XX airlines,
+ |& N. y% }5 G5 M& A2 t* ^
I do hope you have enjoyed your flight.
$ {" ] U# ^+ k6 O
7 w1 `2 @- F2 U% E
各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
; @: {$ H: I& ]5 V. F6 x {班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
: F6 Q7 z( W0 h7 R% ?
打开座位上方的行李柜时请您特别留意以免行李滑落下来。
8 \6 @1 p. a* K0 \# M) p: O% e" q9 T4 E非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
5 n6 I8 F# T; S- R6 \3 O/ k- x
Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
$ ^" {- T' l5 n
"FASTEN SEAT BELT" sign is turned off
* Z Q. _) h0 T0 \0 m) ^, D+ {' ]
and the aircraft has come to a complete stop.
! }& j1 N4 U; B* J$ wPlease don't forget to take along your personal belongings.
{. j: F- |) ]+ _" S f9 A
When opening the overhead bins;
' d) ?5 w, H$ ?
please take care to ensure the contents do not fall out.
: F( ]" n' w2 i4 Z+ e7 N# _ ~( x! @Once again, we would like to thank you
1 M, b) p4 w7 @) Q. l- ~
for flying with XX Airlines and hope to serving you again soon.