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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
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Good morning (Afternoon,Evening)Ladies and gentlemen :
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The crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
( S8 S: F! {& ~fasten your seat belts and lock your table in place.
" t# n1 s" w! q" K; EWe will be taking off in a few mimutes.You are reminded that smoking
4 Y# P* @/ l% Q; L- T) D' `4 O& rand telephone-operation are not permitted at any time during flight.
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Please use your "call button" if you require assistance-our crew
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will attend to your needs.
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We hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
4 K- X" [9 b. kWelcome aboard___Airlines FLT___to___.
1 h- s" E/ m- W$ M% e(With an intermediate stop in___).
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Your flight is under the command of Captain___.
* P h% ]' R$ O6 E6 ?2 U& g: ~# ZI am the chief purser___,in addition,
& o P3 @, S: f& ^- \we have___cabin attendants,___from Thailand,
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who will be available through the flight to serve you.
- ~& a$ \4 Z2 l- @$ {' \+ y- {Please let us know if you need assistance.
* _ A- b5 R+ m( V% @+ g K: WThank you.
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各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
3 w Q) u {' u9 H+ |- Y, h二.安全示范
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DOMO 1
; c7 x4 @2 ]% ?" t; J# \Ladies and gentlemen :
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Your cabin attendants have just demonstrated the proper method
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Please refer to the emergency instruction card in the seat pocket
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for more information.Thank you.
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DOMO 2
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Ladies and gentlemen :
7 O# Y* L8 H# H' m0 iFor your safety,this aircraft is fully equipped with emergency equipments.
* W& M0 y9 \+ t. Z/ u$ c4 yWe will explain the location and method of use.There are
6 g. F# [: i' ~! f: T) E1 Reight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
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you to the front as the attendant is demonstrating.
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Fasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
2 ]' R# P) b9 d* c; X, ]1 NThere are two mouth pieces inside the life jacket which can be
2 ?, M: W; \ y+ bused to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
2 ?. K, C" J z( O3 BCover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
; H7 t6 L* c! |$ Y/ I7 UIf you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
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Please refer to the emergency instruction card in seat pocket
1 A9 f$ s1 S& R, r& M% U! lfor more imformation. Thank you.
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- |3 I! C$ u/ _+ l三.飞机即将起飞前
% O( f4 @: s' L5 \4 H% N" GLadies and gentlemen :
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We will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
2 m' X) a' Q: |0 f4 E, @4 aWe will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
7 a) E5 X/ E& Z4 GThank you.
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% N9 v. Q3 y: p; \& W8 H! o遇乱流时:
" d" V7 {9 T$ Q% m1 k6 T+ V ~7 K- U6 @We will be passing through turbulence.For your own safety,
% w5 w$ ]0 d D% P7 O8 rplease remain seated and fasten your seat belt.
V8 `0 a$ i/ g8 x4 P9 G7 ?/ xThank you.
6 y2 z6 l- S: N: _1 X8 I! n我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
5 Q. W( J, @1 l$ b" n+ g" D将安全带系好。谢谢。
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) Y) ?% |2 G, _5 [五.降落前
1 z5 ^9 n& N B: v* ]Ladies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
9 D( ~. B: r( cwould you please put you seat in the upright position ,
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fasten your seat belts and lock yourtable in place.
; p9 x/ ~6 e- wThank you.
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六.降落后
2 Y' o+ }4 n. c, [8 yLadies and gentlemen :
* W0 @+ y& ^8 H3 v6 R8 I' WWe have landed at ____(Interational) Airport.
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The present outside temperature
6 y5 G& S# Y* L3 Y: Ris ____degrees Centigrade,and the local time is______.
2 q9 l( `2 ^ j( D3 ?% D3 fPlease remain seated until the airplane has come to a complete stop and
, ~) F& v8 `- u5 V' idon't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
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Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
2 i- V0 \$ v; @6 E s# |本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
1 B6 p: f" N* `7 Z& D' P: l4 ?, P( mI would like to thank you for flying with XX airlines,
3 W/ G/ E) B- E) d9 lI do hope you have enjoyed your flight.
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f5 M* {! ]/ s) A各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
; ?5 W# P; u' C5 R打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
* _) q- _0 y5 {. p# Q, [0 @# I- MPlease don't forget to take along your personal belongings.
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When opening the overhead bins;
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please take care to ensure the contents do not fall out.
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Once again, we would like to thank you
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for flying with XX Airlines and hope to serving you again soon.