Flight Attendant Manual 747/400

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Slide/Raft Portability Under ditching conditions, flight attendants must assess outside conditions prior to opening a door. Sea state conditions may preclude deploying a slide/raft at the door on which it is installed. A slide/raft may be moved from its door position to another passenger entry door for deployment. Note: The slide/raft assembly may not be deployed at door 3L or 3R. Slide/Raft Portability Procedures The following provides instructions for portability of the slide/raft during ditching operations when the slide/raft is removed from an unusable door for use at another exit. Remove slide/raft bustle • Lift and pull the slide/raft cover at top and bottom. • Remove survival kit. 1 January 15, 2004 747-400 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 9.30.9 Mode Select Lever • Place the lever in the AUTOMATIC position. Partially open the door • Rotate door operating handle 45 degrees. 2 3 January 15, 2004 747-400 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.10 D6-30151-TBC (pax) Remove Slide/Raft from Door • Press retainer springs on girt bar ends, move the slider blocks toward center, and lift girt bar free. • Locate L-bar loop on top of slide/raft package. • While supporting slide/raft against door, pull L-bar loop to reveal L-bar lever. • Rotate lever inward horizontally until slide/raft disengages from door. • Support slide/raft at both ends and allow it to pivot away from door as it disconnects. 4 5 January 15, 2004 747-400 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 9.30.11 Prepare the usable door • Ensure the usable door is latched open. • Press retainer springs on girt bar ends, move the slider blocks toward center, and lift girt bar free. Note: Check mooring line secured to girt bar before the girt bar is engaged in the floor fitting, • Align the girt bar with the floor fittings and engage the slider blocks. Carry the slide/raft pack and sliders to the alternative door • With the slide/raft lying soft side down, place the girt bar, sliders and survival kit on top of the pack. CAUTION: Do not pull red inflation loop. Do not drop girt bar or snag it on seat during transfer. Slide may deploy and inflate. • Position 1 person on each side of the pack. • Carefully transfer the slide/raft, girt bar, sliders and survival kit to the door and position it soft side down on the floor beside the door. 6 7 January 15, 2004 747-400 Flight Attendant Manual Non-Normal Situation Guidelines - Ditching Copyright © The Boeing Company. See title page for details. 9.30.12 D6-30151-TBC (pax) • Pull the packboard slide/raft release handle • Pull the ditching release handle • Pull the mooring line release handle. Deploy the slide • Rotate/push the slide/raft pack squarely out through the door. 8 9 January 15, 2004 747-400 Flight Attendant Manual Miscellaneous Chapter 10 Table of Contents Section 0 Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 10.TOC.0.1 10.0 Miscellaneous-Table of Contents Portable Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . 10.10.1 Approved Electronic Devices . . . . . . . . . . . . . . . . . . . . . 10.10.1 Non-Approved Electronic Devices . . . . . . . . . . . . . . . . . 10.10.2

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0.0 Preface -Title Page Initiate Evacuation • ensure the airplane has stopped and the engines are shutdown • activate the emergency evacuation signal (if required) • move to assigned stations • assess safety of inside and outside conditions January 15, 2004 747-400 Flight Attendant Manual Non-Normal Situation Guidelines - Land Evacuation Copyright © The Boeing Company. See title page for details. 9.20.4 D6-30151-TBC (pax) Escape Slide Usability All Landing Gear Down Point Description Escape Slide Condition 1 Door 1L & 1R Usable 2 Upper Deck Door L & R Usable 3 Door 2L & 2R Usable 4 Door 3L & 3R Usable 5 Door 4L & 4R Usable 6 Door 5L & 5 R Usable January 15, 2004 747-400 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 10.TOC.0.2 D6-30151-TBC (pax) Miscellaneous - Table of Contents Intentionally Blank January 15, 2004 747-400 Flight Attendant Manual Miscellaneous Chapter 10 Portable Electronic Devices Section 10 Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 10.10.1 10.10 Miscellaneous-Portable Electronic Devices Portable Electronic Devices Portable electronic devices can cause interference with airplane flight control, navigation and communication systems. Because of this interference, local regulatory agencies may prohibit or limit the use of these devices on airplanes. If the airline allows use of portable electronic devices, procedures must be established to control their use. As a minimum, the airline should provide the following: • Methods to inform passengers of when portable electronic devices may be used. This may be accomplished through the departure briefing, passenger information cards, captain’s announcement, or any other method deemed appropriate by the airline. • Procedures to stop the operation of the portable electronic devices suspected of causing interference with the airplane systems. • Cabin to flight deck coordination and pilot monitoring procedures. • Procedures for determining acceptability of devices that are allowed to be operated. • Procedures for reporting instances of suspected and confirmed interference by portable electronic devices to the local aviation regulatory agency. • Prohibit the operation of portable electronic devices during takeoff and landing phases of flight. • Prohibit the operation of portable electronic devices classified as intentional radiators or transmitters, such as citizens’ band and amateur radios, cellular telephones, and remote control devices. The following is a partial list of approved and non approved electronic devices: Approved Electronic Devices • heart pacemakers • hearing aids • compact disk (CD) players • portable voice recorders • tape cassette players (self-contained) • electric shavers • calculators • portable computers or typewriters (electronic or mechanical) that are briefcase size and able to fit under the passenger seat or in the overhead bins; a mouse cord may be attached to the computer. June 1, 2001 747-400 Flight Attendant Manual Miscellaneous - Portable Electronic Devices Copyright © The Boeing Company. See title page for details. 10.10.2 D6-30151-TBC (pax) Non-Approved Electronic Devices • portable telephones, such as cellular, etc., except those installed by the airline • radios: AM, FM, VHF (battery or cord operated) • TV sets, video players, TV cameras, TV camcorders (battery or cord operated) • electronic games, except those installed by the airline • toys with remote controls • computers or typewriters larger than a briefcase that cannot be stored under the seat or in an overhead bin • data entry pad (a device with a numeric keyboard, hand-held with umbilical cord attachment; a mouse attached to a computer is not a data entry pad). June 1, 2001 747-400 Flight Attendant Manual Crew Rest Chapter 11 Table of Contents Section 0 Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.TOC.0.1 11.0 Crew Rest-Table of Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.10.1 Door 5 Overhead Crew Rest Layout . . . . . . . . . . . . . . . . . . 11.10.2 Entrance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.10.2 Bunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.10.3 Passenger Service Unit (PSU) . . . . . . . . . . . . . . . . . . . . . 11.10.5 Temperature Control Panel . . . . . . . . . . . . . . . . . . . . . . . 11.10.7 Oxygen System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.10.8 Emergency Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 11.10.8 Door 5 Overhead Crew Rest Fire Protection . . . . . . . . . . . . 11.10.9 Smoke Detection System . . . . . . . . . . . . . . . . . . . . . . . . . 11.10.9 Smoke Detection Panel . . . . . . . . . . . . . . . . . . . . . . . . . 11.10.10 Decompression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.20.1 Cruising Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.20.1 Airplane Level Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.20.1 Firefighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.20.2 If smoke is detected in the Door 5 Overhead Crew Rest, and it is occupied . . . . . . . . . . . . . . . . . . . . . 11.20.2 If the fire can be immediately extinguished . . . . . . . . . . 11.20.2 After smoke has cleared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.20.2 Evacuation Using Emergency Hatch . . . . . . . . . . . . . . . . . . 11.20.3 Evacuating an Incapacitated Person . . . . . . . . . . . . . . . . . . . 11.20.8 Main Stairway Evacuation . . . . . . . . . . . . . . . . . . . . . . . . 11.20.8 Emergency Hatch Evacuation . . . . . . . . . . . . . . . . . . . . 11.20.10 Decompression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.30.1 Cruising Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.30.1 Airplane Level Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.30.1 Firefighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.30.2 If smoke is detected in the Door 5 Overhead Crew Rest, and it is occupied . . . . . . . . . . . . . . . . . . . . . 11.30.2 If the fire can be immediately extinguished . . . . . . . . . . 11.30.2 After smoke has cleared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.30.2 Evacuation Using Emergency Hatch . . . . . . . . . . . . . . . . . . 11.30.3 January 15, 2004 747-400 Flight Attendant Manual Copyright © The Boeing Company. See title page for details. 11.TOC.0.2 D6-30151-TBC (pax) Crew Rest - Table of Contents Evacuating an Incapacitated Person . . . . . . . . . . . . . . . . . . . 11.30.8 Main Stairway Evacuation . . . . . . . . . . . . . . . . . . . . . . . . 11.30.8 Emergency Hatch Evacuation . . . . . . . . . . . . . . . . . . . . 11.30.10 January 15, 2004 747-400 Flight Attendant Manual Crew Rest Chapter 11 Introduction Section 10 Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.10.1 11.10 Crew Rest-Introduction [Options shown - Passenger only: Door 5 overhead crew rest installed, 8 bunks, 2 seats; Option: 6 bunks, 10 bunks] Overview This chapter provides information on the Door 5R Overhead Crew Rest compartment installed in the cabin overhead above door 5. Crew members occupying the crew rest compartment must be trained in the use of evacuation routes in accordance with FAA approved evacuation procedures contained in Boeing document D926U303, Appendix D. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. 11.10.2 D6-30151-TBC (pax) Door 5 Overhead Crew Rest Layout Entrance Entry into the overhead crew rest is through an entrance enclosure located in the passenger cabin, aft of door 5R. The entrance to the overhead crew rest compartment has the same external appearance as a lavatory, but is placarded “CREW ONLY”. The door should remain closed at all times. CREW ONLY June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.10.3 Bunks The door 5 overhead crew rest area contains the following: • bunks (circled numbers 1 through 8) 1 2 3 4 5 6 8 7 January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. 11.10.4 D6-30151-TBC (pax) • handset • light switches • emergency hatch • bunk service unit at each bunk • temperature control panel • smoke detection panel • emergency equipment. Note: An emergency escape hatch is located on the floor on the left side of the compartment, under bunk number 4. See Chapter 11, Crew Rest, Section 11.20, Non-Normal Situation Guidelines for detailed information. Handset/Light Switches Temperature Control Panel Smoke Detection Panel Emergency Equipment January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.10.5 Passenger Service Unit (PSU) Door 5 Crew Rest Seat Passenger Service Unit (PSU) Light Smoke Seat Belt / No Gasper Oxygen Mask Air Vent Sniffer Smoking Sign Reading Bunk (typical) January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. 11.10.6 D6-30151-TBC (pax) The typical bunk in the crew rest area contains the following: • seat belt / no smoking sign • smoke sniffer port • reading light • oxygen mask • gasper air vent. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.10.7 Temperature Control Panel 1 Temperature Selector Rotate - selects temperature for overhead crew rest. Temperature range is 65 degrees F to 85 degrees F (18 degrees C to 29 degrees C). 2 Temperature Indicator Indicates temperature in degrees F (C). 3 FAN RESET Switch Push - restarts overhead crew rest fans after smoke has been cleared. COOLER WARMER NORMAL TEMPERATURE CONTROL 1 2 3 January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. 11.10.8 D6-30151-TBC (pax) Oxygen System The oxygen masks in the PSU will drop automatically in the event of a decompression. They can also be manually opened by inserting a hair pin or thin rod into the hole of the compartment cover. There are 8 Portable Oxygen Bottles (POB) with masks installed in the crew rest area and are located at the foot of each bunk. The 4.25 cubic foot POBs will provide approximately 30 minutes of oxygen. There are 2 oxygen masks located in the PSU above the seats. Note: Use the low flow setting on the portable oxygen bottles. Emergency Equipment Emergency equipment is installed inside the door 5 crew rest compartment at the top of the stairs. It includes: • halon fire extinguisher • water fire extinguisher • portable breathing equipment (PBE) • flashlight. Additionally, each bunk has a portable oxygen bottle (POB). January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.10.9 Door 5 Overhead Crew Rest Fire Protection Smoke Detection System Two smoke detectors are installed in the overhead crew rest area with 14 smoke sniffer ports in the door 5 crew rest area, including 4 in the common area. Additionally, there are two smoke detectors in the ceiling. If smoke is detected in the crew rest area, the smoke detection warning panel inside the compartment will illuminate red and an intermittent horn will sound. The FIRE and EVAC lights illuminate on the smoke detection panel and a horn sounds in the entrance enclosure. On the flight deck, an aural caution alarm sounds and a SMOKE DR5 REST message is displayed. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Introduction Copyright © The Boeing Company. See title page for details. 11.10.10 D6-30151-TBC (pax) Smoke Detection Panel 1 Door 5 Zone Smoke Detector (DETR A/B) Indicator Light Illuminated (white) - smoke detected by zone smoke detector. Note: Smoke detected in the overhead crew rest area causes an EICAS message to be displayed on the flight deck. Push - • tests individual smoke detector zone • illuminates respective zone smoke detector indicator light. 2 HORN Cancel (CNCL) Push - silences alarm horn. 3 Smoke Detection Alarm Horn 4 Light (LT) TEST Switch Push - illuminates smoke detector lights. ZONE 2 ZONE 1 (PUSH TO TEST) SMOKE DETECTION LT TEST HORN CNCL DETR B DETR A DETR B DETR A (PUSH TO TEST) SMOKE DOOR 5 SMOKE DOOR 5 SMOKE DOOR 5 DOOR 5 SMOKE 2 4 1 3 January 15, 2004 747-400 Flight Attendant Manual Crew Rest Chapter 11 Non-Normal Situation Guidelines Section 20 Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.20.1 11.20 Crew Rest-Non-Normal Situation Guidelines [Options shown - Passenger only: Door 5 overhead crew rest installed, 8 bunks, 2 seats; Option: 10 bunks] Decompression Cruising Altitude If a cabin decompression occurs during cruise, the oxygen masks located in the bunk service units will automatically deploy when the cabin altitude is above 13,500 feet. Oxygen flow is available when the mask is pulled. Crew rest occupants should immediately don the bunk service unit oxygen mask. Airplane Level Off When notified that the airplane has leveled off: • detach the portable oxygen bottle (POB) located at the foot of the bunk • verify oxygen quantity sufficient • remove the mask from the plastic bag • open the dust cover and attach the mask to the outflow valve • rotate the ON/OFF valve fully counter-clockwise After ensuring that oxygen is flowing from the POB, the flight attendant should remove the bunk service unit oxygen mask and don the POB. Note: The POB will provide oxygen for approximately 30 minutes. Evacuate the door 5 crew rest area when directed. CAUTION: When exiting the crew rest compartment, use the safety strap when transporting the POB to prevent damage to the POB. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.20.2 D6-30151-TBC (pax) Firefighting If smoke is detected in the Door 5 Overhead Crew Rest, and it is occupied • find the source of the smoke/fire • establish communications with the flight deck • request help from crew members If the fire can be immediately extinguished • one attendant puts on the smoke hood and fights the fire • crew members not fighting the fire are to evacuate the crew rest compartment • an attendant not involved in fighting the fire, silences the smoke alarm horn by pushing the HORN CNCL switch on the smoke detection panel at the top of the stair • continue to monitor the overhead crew rest compartment After smoke has cleared • at flight crew direction, push fan reset switch on bottom of temperature control panel CAUTION: If the fire is extinguished and smoke has cleared, reset the temperature control panel when directed by the flight crew. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.20.3 Evacuation Using Emergency Hatch An emergency escape hatch is located on the floor on the left side of the crew rest area, under bunk number 4. Emergency Escape Hatch (under bunk 4) 4 June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.20.4 D6-30151-TBC (pax) If the main stair is unusable, evacuation through the emergency hatch is possible. Bunk Cushion Bunk Panel Escape Hatch Placard ESCAPE HATCH Remove Upper and Lower Mattresses Unlatch and Remove Upper Bunk Panel Open and Latch Escape Hatch Kick Down on Ceiling Panel Sit Facing Outboard Grab Handholds Swing Down to Main Deck June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.20.5 To use the escape hatch: • remove the upper and lower bunk mattresses • remove upper bunk panel • open escape hatch and latch open Bunk Panel Release Latch Escape Hatch Latch June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.20.6 D6-30151-TBC (pax) • sit on floor with both legs in hatch • kick down on ceiling panel • sit on floor facing outboard • lower legs into hatch opening • reach out and grab the outboard handholds • keep elbows close to sides • swing down to main deck FWD June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.20.7 Intentionally Blank June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.20.8 D6-30151-TBC (pax) Evacuating an Incapacitated Person Main Stairway Evacuation Place the incapacitated person on the floor, face up, with feet near the top of the stairs. With one assistant located on the top landing to handle the incapacitated person's feet, and the other in the crew rest placing hands under the incapacitated person's shoulders, move the incapacitated person so most of his legs are down the stairs. With the incapacitated person sitting on the edge at the top of stairs, • the upper assistant should: • The lower assistant shall work the feet around into the lower stairway and then take as much weight as possible. The upper assistant, without supporting much of the incapacitated person's weight, should lean outboard until the head contacts the outboard ceiling/wall. June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.20.9 • the lower assistant should: • work the feet around into the lower stairway and then take as much weight as possible • the upper assistant should: • lean outboard until the head contacts the outboard ceiling/wall Note: Do not support much of the incapacitated person's weight • transfer grip to the back of the jacket or shirt (or under the shoulders) of the incapacitated person (without moving the incapacitated person) and proceed down the stairs to the top of the landing. With the upper assistant grasping the back of the jacket or shirt (or under the shoulders) with both hands and the lower assistant grasping about the knees, carry the incapacitated person down and out of the stairway. June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.20.10 D6-30151-TBC (pax) Emergency Hatch Evacuation Place the incapacitated person on the floor face up with feet adjacent to the hatch. One assistant should open the hatch and evacuate to the main deck using the previously described procedure. The assistant remaining in the crew rest should: • place the incapacitated person's feet over the hatch • then move to a position behind the incapacitated person and raise the incapacitated person to a sitting position • place hands under the incapacitated person's shoulders • slide the incapacitated person until the majority of the legs are through the hatch. • transfer hold of the incapacitated person from under the shoulders to the wrists • lower the incapacitated person down through the hatch June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.20.11 The assistant on the main deck shall: • receive the incapacitated person • lower him/her to the floor while protecting the head and neck June 1, 2001 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.20.12 D6-30151-TBC (pax) Intentionally Blank June 1, 2001 747-400 Flight Attendant Manual Crew Rest Chapter 11 Non-Normal Situation Guidelines Section 30 Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.30.1 11.30 Crew Rest-Non-Normal Situation Guidelines [Options shown - Passenger only: Door 5 overhead crew rest installed, 8 bunks, 2 seats; Option: 10 bunks] Decompression Cruising Altitude If a cabin decompression occurs during cruise, the oxygen masks located in the bunk service units will automatically deploy when the cabin altitude is above 13,500 feet. Oxygen flow is available when the mask is pulled. Crew rest occupants should immediately don the bunk service unit oxygen mask. Airplane Level Off When notified that the airplane has leveled off: • detach the portable oxygen bottle (POB) located at the foot of the bunk • verify oxygen quantity sufficient • remove the mask from the plastic bag • open the dust cover and attach the mask to the outflow valve • rotate the ON/OFF valve fully counter-clockwise After ensuring that oxygen is flowing from the POB, the flight attendant should remove the bunk service unit oxygen mask and don the POB. Note: The POB will provide oxygen for approximately 30 minutes. Evacuate the door 5 crew rest area when directed. CAUTION: When exiting the crew rest compartment, use the safety strap when transporting the POB to prevent damage to the POB. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.30.2 D6-30151-TBC (pax) Firefighting If smoke is detected in the Door 5 Overhead Crew Rest, and it is occupied • find the source of the smoke/fire • establish communications with the flight deck • request help from crew members If the fire can be immediately extinguished • one attendant puts on the smoke hood and fights the fire • crew members not fighting the fire are to evacuate the crew rest compartment • an attendant not involved in fighting the fire, silences the smoke alarm horn by pushing the HORN CNCL switch on the smoke detection panel at the top of the stair • continue to monitor the overhead crew rest compartment After smoke has cleared • at flight crew direction, push fan reset switch on bottom of temperature control panel CAUTION: If the fire is extinguished and smoke has cleared, reset the temperature control panel when directed by the flight crew. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.30.3 Evacuation Using Emergency Hatch An emergency escape hatch is located on the floor on the left side of the crew rest area, under bunk number 4. 4 Emergency Escape Hatch (under bunk 4) January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.30.4 D6-30151-TBC (pax) If the main stair is unusable, evacuation through the emergency hatch is possible. Escape Hatch Placard Bunk Panel Bunk Cusion ESCAPE HATCH Remove Upper and Lower Mattresses Unlatch and Remove Upper Bunk Panel Open and Latch Escape Hatch Kick Down on Ceiling Panel Sit Facing Outboard Grab Handholds Swing Down to Main Deck January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.30.5 To use the escape hatch: • remove the upper and lower bunk mattresses • remove upper bunk panel • open escape hatch and latch open Bunk Panel Release Latch Escape Hatch Latch January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.30.6 D6-30151-TBC (pax) • sit on floor with both legs in hatch • kick down on ceiling panel • sit on floor facing outboard • lower legs into hatch opening • reach out and grab the outboard handholds • keep elbows close to sides • swing down to main deck FWD January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.30.7 Intentionally Blank January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.30.8 D6-30151-TBC (pax) Evacuating an Incapacitated Person Main Stairway Evacuation Place the incapacitated person on the floor, face up, with feet near the top of the stairs. With one assistant located on the top landing to handle the incapacitated person's feet, and the other in the crew rest placing hands under the incapacitated person's shoulders, move the incapacitated person so most of his legs are down the stairs. With the incapacitated person sitting on the edge at the top of stairs, • the upper assistant should: • The lower assistant shall work the feet around into the lower stairway and then take as much weight as possible. The upper assistant, without supporting much of the incapacitated person's weight, should lean outboard until the head contacts the outboard ceiling/wall. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.30.9 • the lower assistant should: • work the feet around into the lower stairway and then take as much weight as possible • the upper assistant should: • lean outboard until the head contacts the outboard ceiling/wall Note: Do not support much of the incapacitated person's weight • transfer grip to the back of the jacket or shirt (or under the shoulders) of the incapacitated person (without moving the incapacitated person) and proceed down the stairs to the top of the landing. With the upper assistant grasping the back of the jacket or shirt (or under the shoulders) with both hands and the lower assistant grasping about the knees, carry the incapacitated person down and out of the stairway. January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.30.10 D6-30151-TBC (pax) Emergency Hatch Evacuation Place the incapacitated person on the floor face up with feet adjacent to the hatch. One assistant should open the hatch and evacuate to the main deck using the previously described procedure. The assistant remaining in the crew rest should: • place the incapacitated person's feet over the hatch • then move to a position behind the incapacitated person and raise the incapacitated person to a sitting position • place hands under the incapacitated person's shoulders • slide the incapacitated person until the majority of the legs are through the hatch. • transfer hold of the incapacitated person from under the shoulders to the wrists • lower the incapacitated person down through the hatch January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. D6-30151-TBC (pax) 11.30.11 The assistant on the main deck shall: • receive the incapacitated person • lower him/her to the floor while protecting the head and neck January 15, 2004 747-400 Flight Attendant Manual Crew Rest - Non-Normal Situation Guidelines Copyright © The Boeing Company. See title page for details. 11.30.12 D6-30151-TBC (pax) Intentionally Blank January 15, 2004

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