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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
% r" X' y6 h. @$ S4 j/ eGood morning (Afternoon,Evening)Ladies and gentlemen :
/ I2 [3 n, e4 Z& IThe crew member of XX Airlines has the pleasure of welcoming you aborad.
; t/ i# C3 L2 A# W1 S. w0 WWould you please put your seat in the upright position,
! w4 v4 I H4 R: X3 I3 ]$ Afasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
' D9 C. X6 h2 T( W5 p* Yand telephone-operation are not permitted at any time during flight.
6 n3 ]& ]3 x! B) ]Please use your "call button" if you require assistance-our crew
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will attend to your needs.
6 n" k% S) q' V3 lWe hope you enjoy a pleasant flight and
0 [; i4 S- T/ l! J: nthank you for choosing XX Airlines.
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Ladies and gentlemen:
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Welcome aboard___Airlines FLT___to___.
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(With an intermediate stop in___).
3 g L0 q4 x2 A4 c8 h3 \% h0 U) ], rYour flight is under the command of Captain___.
, K4 t: m, y( q$ w: i: r' P. U. D7 m* KI am the chief purser___,in addition,
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we have___cabin attendants,___from Thailand,
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who will be available through the flight to serve you.
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Please let us know if you need assistance.
- D9 D6 w7 f" ?3 uThank you.
! L5 m$ x1 h" U( k" k u各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
! Y# o) R6 [# @* L今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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Ladies and gentlemen :
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Your cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
; J! v; l8 Z1 ZPlease refer to the emergency instruction card in the seat pocket
" V4 H1 i+ d' a( l& m5 p- hfor more information.Thank you.
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DOMO 2
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Ladies and gentlemen :
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For your safety,this aircraft is fully equipped with emergency equipments.
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We will explain the location and method of use.There are
3 k( }5 U ?3 H5 g, b/ |* Seight emergency exits located on the left and right sides respectively.
- b" c. l! o0 `6 V+ N3 wThey are identified by the exit signs.
# e6 j; }: b( W$ n/ vLife jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
2 O3 v T6 I! U; Cyou to the front as the attendant is demonstrating.
8 \, n: u2 a$ {+ C% u( Y1 KFasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
6 r- `6 m7 s4 zThere are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
* u& p- _$ t* U/ j' P+ a) _in panel over your head. If there is any change in the pressure,
8 n6 z H8 w8 [the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
& f. w2 |6 A9 v' I; `Place the strap over your head to keep the mask in place.
) @9 @% l' g. x. O& B% [If you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
4 b( s+ y. |" B% XPlease refer to the emergency instruction card in seat pocket
( p9 ^' o6 g& w- Hfor more imformation. Thank you.
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三.飞机即将起飞前
9 N1 r+ \3 P$ @) \$ G* `Ladies and gentlemen :
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We will be taking off shortly.Please make sure that your
+ x2 |8 Z; V/ M- d. P# rseat belts are fastened. Thank you.
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四.预期通过乱流区
9 q* F) @3 e& }) XLadies and gentlemen :
! @' m! k' y6 F: w" x* }We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
* ^5 ^0 `1 v0 |4 K$ TThank you.
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遇乱流时:
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We will be passing through turbulence.For your own safety,
; {3 ?7 l( f. o/ c6 Yplease remain seated and fasten your seat belt.
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Thank you.
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我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
; L* {6 y( ?3 a8 @; J! Z将安全带系好。谢谢。
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五.降落前
1 o. b$ G- ]5 H. F2 p8 eLadies and gentlemen :
- D( w2 v! p9 A% }We will soon be landing at the____ (Interational) Airport,
+ G- s. R8 Q( q l, v( hwould you please put you seat in the upright position ,
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fasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
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Ladies and gentlemen :
5 D9 F2 H, C* ~We have landed at ____(Interational) Airport.
( z1 S1 m S+ tThe present outside temperature
, k1 N1 z" k6 o% mis ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
. I7 e( A# H$ f* Ydon't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
: k$ w6 x) }8 e/ v* @8 F% v- I( \7 m; R9 VThank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
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本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
; p( i+ ]& l# m, h9 o% Y0 S7 xI would like to thank you for flying with XX airlines,
: h: Z( M% S7 \9 @: lI do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
& v9 y4 s' q, l( R班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
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打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
4 O5 w# U) j" n* D"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
4 e1 G/ d3 R0 P. Y% R1 ^Please don't forget to take along your personal belongings.
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When opening the overhead bins;
1 l# {( J! M) U5 f% H% ?& vplease take care to ensure the contents do not fall out.
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Once again, we would like to thank you
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for flying with XX Airlines and hope to serving you again soon.