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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
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Good morning (Afternoon,Evening)Ladies and gentlemen :
6 Y$ E5 S+ Z7 G% NThe crew member of XX Airlines has the pleasure of welcoming you aborad.
' m5 d3 m/ Z% |" v' R o- _: JWould you please put your seat in the upright position,
, }% S, u2 P" x0 T% Rfasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
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Please use your "call button" if you require assistance-our crew
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will attend to your needs.
1 Y! n, y/ |9 ^' G% HWe hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
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Welcome aboard___Airlines FLT___to___.
& W6 C9 g) o" B( V0 ~; B9 v+ k(With an intermediate stop in___).
' f$ m" a8 c8 D- F0 mYour flight is under the command of Captain___.
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I am the chief purser___,in addition,
# n7 X) s* A( b' ?we have___cabin attendants,___from Thailand,
' X" k6 K6 r' Y; Q' Uwho will be available through the flight to serve you.
- S2 n2 q3 l$ g/ K0 M* {. SPlease let us know if you need assistance.
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Thank you.
: P# T& |! Q' x1 W: y/ O各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
/ g( W3 p% g$ K- D9 D7 [___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
2 `; z' f7 A, @3 i1 B# a" ^DOMO 1
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Ladies and gentlemen :
% G9 ~/ x" \% @! Y6 p3 ~Your cabin attendants have just demonstrated the proper method
0 _: L4 {) a9 N! i nof using the life jacket(and oxygen mask.)
* |( O" L: X8 a8 f* r \ ~# J5 I/ lPlease refer to the emergency instruction card in the seat pocket
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for more information.Thank you.
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DOMO 2
' O0 O& Z# S6 w" d% qLadies and gentlemen :
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For your safety,this aircraft is fully equipped with emergency equipments.
0 H) Q4 I- v, OWe will explain the location and method of use.There are
: Z$ s* {/ F2 z2 K% Veight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
" h+ a/ y% s) s3 y2 x' L! Z9 L9 ryou to the front as the attendant is demonstrating.
8 M7 n! i7 `/ ^! y$ SFasten the straps and pull tight. The jacket will be automatically
; v8 K' j$ O9 z4 A Q9 Hinflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
# I8 y8 ^$ Y( Rin panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
2 e8 Z( W& a8 i1 e, j6 A+ O* a: dWhen the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
! V; M* X/ \7 y: g3 YIf you have an infant,put your mask on first,then put the infant's mask on.
0 y8 I. G& M, {5 ?$ OEach seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
1 I. ~- g. Z+ d k9 Q6 [5 xPlease refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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! w: V6 M7 {* z2 w" i% Q+ C6 I三.飞机即将起飞前
$ e: {7 Z+ U' {2 n% I) C ZLadies and gentlemen :
3 |- I9 [! f" I2 W1 v3 ~) OWe will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
; V6 X. ~4 P" ?0 G" ^We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
- A6 A. S4 h3 }. @. fThank you.
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! n1 I) ]3 d4 a5 Y1 v9 u- g遇乱流时:
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We will be passing through turbulence.For your own safety,
3 f* Z+ Z C: x1 `please remain seated and fasten your seat belt.
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7 \0 I* l/ L5 H我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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/ z) g8 S2 U5 ~( j9 y1 n" n五.降落前
8 s. U8 r& H. K7 i2 KLadies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
8 C7 g& `! J/ f$ f; bfasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
# d5 I) s- C, o7 I; ?1 Q% ^7 s6 uLadies and gentlemen :
+ M: {- L' `; L; V/ bWe have landed at ____(Interational) Airport.
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The present outside temperature
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is ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
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Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
8 U, ^8 F3 }7 J' } e/ o本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
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I would like to thank you for flying with XX airlines,
/ ]# _5 ~, ]) d: E/ F3 u" zI do hope you have enjoyed your flight.
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; t! n; k7 x; ~1 K各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
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打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
, ]7 }8 N. M$ [) ^- C, p5 j"FASTEN SEAT BELT" sign is turned off
9 O5 M b& k4 \! h- fand the aircraft has come to a complete stop.
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Please don't forget to take along your personal belongings.
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When opening the overhead bins;
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please take care to ensure the contents do not fall out.
/ @5 s: P, F& Z; P; NOnce again, we would like to thank you
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for flying with XX Airlines and hope to serving you again soon.