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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
1 U' m' v6 A: y! K$ s) b3 `Good morning (Afternoon,Evening)Ladies and gentlemen :
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The crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
3 N! K" C6 U4 h& ^fasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
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Please use your "call button" if you require assistance-our crew
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We hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
' T+ G8 N, T9 ^. NWelcome aboard___Airlines FLT___to___.
& O2 R# \8 E9 ?4 I( R2 i(With an intermediate stop in___).
& N O3 D. ]6 Z- T' J1 O7 b) AYour flight is under the command of Captain___.
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I am the chief purser___,in addition,
! d" v" S$ k: c7 C/ A7 l1 fwe have___cabin attendants,___from Thailand,
$ H7 `& b, c) a$ v) C& Zwho will be available through the flight to serve you.
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Please let us know if you need assistance.
2 Y- H+ l% Y7 h6 WThank you.
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各位贵宾:
& F' I' S4 T* f7 b' _1 J欢迎您搭乘___航空,第___号班机(经过___)前往___。
" F1 x9 X8 b4 ~3 Z! l6 A6 O今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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DOMO 1
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Ladies and gentlemen :
! V) t6 }# `- mYour cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
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Please refer to the emergency instruction card in the seat pocket
+ y) q. Y$ ]! Y/ @9 e6 efor more information.Thank you.
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DOMO 2
! [/ R9 E" c2 P) Z4 bLadies and gentlemen :
) B) x2 J3 n0 P2 zFor your safety,this aircraft is fully equipped with emergency equipments.
: T v: t! x1 J L8 V8 h* v: VWe will explain the location and method of use.There are
$ S5 }; c! C$ ieight emergency exits located on the left and right sides respectively.
V( T' Y/ J* J' j$ {They are identified by the exit signs.
8 N1 z3 w& R) N7 E% N9 _4 ZLife jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
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you to the front as the attendant is demonstrating.
p5 T* a" E. I$ e- f9 g2 fFasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
0 |0 B/ Z; {" Z ^! r, [) {- ~There are two mouth pieces inside the life jacket which can be
$ y4 Q' g7 ]$ p+ \* w0 N% Hused to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
# L9 O' z- }9 ZWhen the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
) {; T" T: p7 V7 h6 a* y# xIf you have an infant,put your mask on first,then put the infant's mask on.
9 T' E- x- j# e) ~/ a F! kEach seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
6 H$ w; A% ? `- a x5 V. C# _0 U. RPlease refer to the emergency instruction card in seat pocket
( h& c; C1 Y& G( F6 {for more imformation. Thank you.
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# L( F' j @% |; @三.飞机即将起飞前
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Ladies and gentlemen :
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We will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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: p+ @$ G: ^+ V: z. p遇乱流时:
9 Z+ Q+ l. b2 n) h! f! k0 d: zWe will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
8 h6 i* _6 ]4 UThank you.
) j' o! j" p* d* U2 y我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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五.降落前
/ ~- a. h8 T. \+ A! OLadies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
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fasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
5 B& b! H7 B7 h! G k% [Ladies and gentlemen :
. h, O! `0 ^0 jWe have landed at ____(Interational) Airport.
% Y1 e0 N# w4 n% }, |* |The present outside temperature
, ~$ V( A$ L2 ?8 Ais ____degrees Centigrade,and the local time is______.
J) \) O0 a& \3 c' |Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
* \. c! ]! h% I+ P: |% E& hAll crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
. }9 G$ V# M7 @8 Y) D本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
) l. ~. e7 ~2 k. x9 kI would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
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打开座位上方的行李柜时请您特别留意以免行李滑落下来。
" x) i. w: X o4 s非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
; }5 r( Q5 j) w0 R; J"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
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Please don't forget to take along your personal belongings.
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When opening the overhead bins;
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please take care to ensure the contents do not fall out.
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Once again, we would like to thank you
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