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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
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Good morning (Afternoon,Evening)Ladies and gentlemen :
2 \! ^. O- V2 RThe crew member of XX Airlines has the pleasure of welcoming you aborad.
" K! t" d2 l& CWould you please put your seat in the upright position,
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fasten your seat belts and lock your table in place.
# A4 c7 P7 j4 R& L: q& n/ t; q# ^We will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
* K6 l1 T& {' J- ]6 g0 t0 hPlease use your "call button" if you require assistance-our crew
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will attend to your needs.
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We hope you enjoy a pleasant flight and
- w4 s- }. ?) N0 [/ `, i4 jthank you for choosing XX Airlines.
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Ladies and gentlemen:
p1 V/ U5 R5 }' HWelcome aboard___Airlines FLT___to___.
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(With an intermediate stop in___).
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Your flight is under the command of Captain___.
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I am the chief purser___,in addition,
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we have___cabin attendants,___from Thailand,
$ k# X2 b4 L! |1 L" `who will be available through the flight to serve you.
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Please let us know if you need assistance.
5 ^' Z# N+ w& B8 i8 N! e! ^Thank you.
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各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
0 k2 z9 z0 A$ ^% n) f# g/ t今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
) l6 ^) _% R( t; C1 Q二.安全示范
/ \ n/ s" j# x6 p$ W& lDOMO 1
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Ladies and gentlemen :
; }! e- a, S, S4 C, bYour cabin attendants have just demonstrated the proper method
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Please refer to the emergency instruction card in the seat pocket
5 t9 W2 N z% m A: @5 v" o6 Nfor more information.Thank you.
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DOMO 2
$ M5 e2 y, Y# o. V$ wLadies and gentlemen :
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For your safety,this aircraft is fully equipped with emergency equipments.
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We will explain the location and method of use.There are
: c% e* @, i0 o ceight emergency exits located on the left and right sides respectively.
3 G; M' } j4 L( y/ n0 y3 NThey are identified by the exit signs.
0 ^+ _* r' i/ b% V4 v0 D7 mLife jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
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you to the front as the attendant is demonstrating.
! u) a: j; m0 ] l' AFasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
2 O8 ~. q- n, P9 A% c+ J, H* P$ DThere are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
: R1 T2 m9 E, Hin panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
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If you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
h# s% `* w7 ~: b! _whenever seated. Just pull the buckle to unfasten them.
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Please refer to the emergency instruction card in seat pocket
% G% `5 j- V7 Z. F0 v1 L- @" `for more imformation. Thank you.
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6 d4 A3 C1 W+ f% [/ J i三.飞机即将起飞前
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Ladies and gentlemen :
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We will be taking off shortly.Please make sure that your
2 `% N' h0 y1 V! t/ ?8 C% V2 o* H/ hseat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
6 \8 c2 a1 E! D" pWe will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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Thank you.
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' f& M- w7 ^# q) X! [! T, T- H遇乱流时:
% x% k9 F8 v1 u2 K& gWe will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
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Thank you.
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我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
2 H8 j' v N% |将安全带系好。谢谢。
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五.降落前
( v. t4 F8 X/ s; A' |Ladies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
5 r1 ~+ I! r" U4 I( Yfasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
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Ladies and gentlemen :
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We have landed at ____(Interational) Airport.
. Q% l; e% Z0 E. ? RThe present outside temperature
6 i. ]4 t4 ~; d& Q; ais ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
' ^8 I( f$ E3 ]$ e2 f) YAll crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
" D; H8 |+ I" W! u7 z, f1 \& _ UThank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
. X% s6 o& r$ v! z8 {本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
_' U7 n6 X; r( B+ X; b! d. c8 nI would like to thank you for flying with XX airlines,
z/ |$ Y2 \. J$ \I do hope you have enjoyed your flight.
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- L K3 o6 a/ D各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
* ^: m G# s h# S7 R, y- H% r" y# v打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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and the aircraft has come to a complete stop.
9 l3 s7 }: ?: p5 D8 V# F4 _Please don't forget to take along your personal belongings.
8 u4 p1 t% a k3 y0 ~7 ^. A6 E1 oWhen opening the overhead bins;
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please take care to ensure the contents do not fall out.
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Once again, we would like to thank you
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for flying with XX Airlines and hope to serving you again soon.