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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
7 K$ m/ w/ y* c, S$ C4 fGood morning (Afternoon,Evening)Ladies and gentlemen :
: n5 v% k4 L4 O! T1 _1 E9 {8 X. eThe crew member of XX Airlines has the pleasure of welcoming you aborad.
9 ]* y" x* r+ o% QWould you please put your seat in the upright position,
: }5 O6 b/ R( w8 b) z( ~3 x5 V3 u( hfasten your seat belts and lock your table in place.
7 s$ h/ W0 n! \+ o n# R2 qWe will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
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Please use your "call button" if you require assistance-our crew
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will attend to your needs.
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We hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
7 }; V9 {# D( L. @3 {Welcome aboard___Airlines FLT___to___.
0 j, Y; ~: T$ ]$ A2 k- ?(With an intermediate stop in___).
& U, f. b' t! w5 uYour flight is under the command of Captain___.
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I am the chief purser___,in addition,
- F6 @& R2 f6 A/ Y- h/ _we have___cabin attendants,___from Thailand,
7 @3 ]0 h' i3 p6 _who will be available through the flight to serve you.
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Please let us know if you need assistance.
1 \" @9 o U- Y3 E* yThank you.
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各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
1 o( {6 w2 Z# y- Y# O, H! ]今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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Ladies and gentlemen :
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Your cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
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Please refer to the emergency instruction card in the seat pocket
0 M! z2 O$ A5 {for more information.Thank you.
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DOMO 2
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Ladies and gentlemen :
H/ l; k$ V3 m! ~2 e( S2 A d4 o( EFor your safety,this aircraft is fully equipped with emergency equipments.
) \- Z; V/ j. C% l# ~2 D0 IWe will explain the location and method of use.There are
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eight emergency exits located on the left and right sides respectively.
( Z( ]1 Z# ?" \# b: N2 @- IThey are identified by the exit signs.
$ P8 C D" y% \2 A; ?. g( {Life jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
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you to the front as the attendant is demonstrating.
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Fasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
/ v' ~3 F6 D7 H; D, Y: q+ zin panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
8 k4 C1 i! u8 U- O7 z D1 g5 M8 {- ZPlace the strap over your head to keep the mask in place.
! X( l# |1 y8 h9 z( {* X _If you have an infant,put your mask on first,then put the infant's mask on.
6 B8 X! A7 u8 ?/ |6 C1 u/ @4 CEach seat is provided wiht seat belts. Please keep them fasted
5 y; F8 Y; v% {! s& @whenever seated. Just pull the buckle to unfasten them.
$ m' _6 v7 Q( v4 z) a8 JPlease refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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三.飞机即将起飞前
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Ladies and gentlemen :
1 e" V# P; V3 C$ @- h6 Y' H4 ]We will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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Thank you.
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% |' o/ x6 r% G0 E遇乱流时:
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We will be passing through turbulence.For your own safety,
) M# I( T; T1 c: Qplease remain seated and fasten your seat belt.
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Thank you.
$ W4 |7 t+ Z( c6 Y1 `: v我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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+ G9 z2 x. R2 R% M五.降落前
: \% D2 A3 K2 Y- |7 d% JLadies and gentlemen :
4 y7 D# u1 @5 C: `# K& g2 IWe will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
" R+ I2 d0 G( c, I8 s7 lfasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
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Ladies and gentlemen :
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We have landed at ____(Interational) Airport.
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The present outside temperature
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is ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
1 G' n( J7 \9 y( [, D5 Q; }; X( edon't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
4 S- @0 B( T0 k; B, | r' w) eWe hope to see youin the near future.
( D" O: _6 T, I0 U) l2 [3 rThank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
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本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
; F& \6 @/ h8 B9 e% yI would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
7 \3 v* d6 H6 e& M! z打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
. q4 R6 N. _4 h2 T. h# Z) H"FASTEN SEAT BELT" sign is turned off
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' l7 i- x: P( `3 N3 VPlease don't forget to take along your personal belongings.
- _/ b' ~) O% m3 k$ y- q- mWhen opening the overhead bins;
. P3 e7 a+ n8 l5 B4 J5 ? Splease take care to ensure the contents do not fall out.
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Once again, we would like to thank you
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for flying with XX Airlines and hope to serving you again soon.