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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
" ^3 U- V; D' b: u! m9 x( E9 LGood morning (Afternoon,Evening)Ladies and gentlemen :
/ K( W: J; C" I, t# p9 e* jThe crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
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fasten your seat belts and lock your table in place.
0 b/ `4 V, Z, e& dWe will be taking off in a few mimutes.You are reminded that smoking
+ N( Y6 h! a* mand telephone-operation are not permitted at any time during flight.
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Please use your "call button" if you require assistance-our crew
S* @) A+ n. z% z8 _will attend to your needs.
1 t& U1 C* x8 z- w3 w4 LWe hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
, g& E3 {. a) ]7 v( rWelcome aboard___Airlines FLT___to___.
0 B6 }4 o" d- r4 I(With an intermediate stop in___).
4 I+ M, w, R$ x; f' N$ ~( kYour flight is under the command of Captain___.
" D r) W, L( J8 eI am the chief purser___,in addition,
0 y4 K6 J7 D. E! ~we have___cabin attendants,___from Thailand,
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who will be available through the flight to serve you.
5 ^& v8 J2 S& F. {Please let us know if you need assistance.
: |6 ]3 Y' @) E; _ M; K. ~Thank you.
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各位贵宾:
% {1 u* p" u! C7 l4 i( ~/ k欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
% j0 |* y: U) u' X1 S, t. x( W___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
0 q+ M# O" h* K二.安全示范
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DOMO 1
" j5 R7 B; z) N( y) w* eLadies and gentlemen :
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Your cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
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Please refer to the emergency instruction card in the seat pocket
. l2 V, M0 R* o/ g( gfor more information.Thank you.
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/ E. @& U" s3 @. V* yDOMO 2
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Ladies and gentlemen :
9 v* d! R- R) g/ GFor your safety,this aircraft is fully equipped with emergency equipments.
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We will explain the location and method of use.There are
/ B: X! M. y8 S; z9 w. g2 ?eight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
* `' j8 i. x6 a+ m; b2 Z* GLife jackets are under your seats.In case of emergency,
( c) Z. E, f& h3 Fput the jacket over your head,then bring the straps from behind
# q4 l' z2 E( `you to the front as the attendant is demonstrating.
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Fasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
6 N9 R+ J! s% F& q* [0 a& C0 l3 R7 jWhen the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
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If you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
) }9 V7 ~/ y; k1 P: k8 ^& Ywhenever seated. Just pull the buckle to unfasten them.
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Please refer to the emergency instruction card in seat pocket
' ?- {% N; W( T9 `" A) Dfor more imformation. Thank you.
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1 l0 J& I E4 f9 C. F; P三.飞机即将起飞前
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Ladies and gentlemen :
0 R7 p( F' Y. eWe will be taking off shortly.Please make sure that your
. i' M/ I: F" \: _1 tseat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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Thank you.
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遇乱流时:
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We will be passing through turbulence.For your own safety,
; }$ M: C' ]( fplease remain seated and fasten your seat belt.
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Thank you.
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我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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* r; Q. H1 [2 \' q6 s) v# C! g五.降落前
5 k, j) Z* c9 K, _Ladies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
% ~; ?' T0 A/ w2 Hwould you please put you seat in the upright position ,
) X' ] W9 d! ~' M7 l0 J, D7 }fasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
Z8 }. Y; E% l; I% v8 _5 _0 i6 YLadies and gentlemen :
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We have landed at ____(Interational) Airport.
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The present outside temperature
/ e& C9 d" |! w; u8 gis ____degrees Centigrade,and the local time is______.
$ `6 P3 U/ W3 T- w- w8 ]6 _Please remain seated until the airplane has come to a complete stop and
4 s$ z5 E! n5 o- T Jdon't forget your personal belongings.
J# j! q( E8 N) k$ lAll crew members thank you for choosing XX Airlines.
8 [8 s: `7 `* WWe hope to see youin the near future.
2 A/ ^! H. Q. q! s$ h4 NThank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
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本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
3 h% s6 U$ X6 a5 B/ `' _! O+ |I would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
, _7 f M o4 P# ^0 |打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
/ Q$ |6 g: R; i$ h9 t' S# p3 i"FASTEN SEAT BELT" sign is turned off
2 j" y5 N" o. E" G0 V; g9 a: `( yand the aircraft has come to a complete stop.
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Please don't forget to take along your personal belongings.
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When opening the overhead bins;
+ Q- U6 q2 U" S: h4 Iplease take care to ensure the contents do not fall out.
' T+ O+ X7 h4 B0 c" N8 i) xOnce again, we would like to thank you
4 i( Y7 U( W% t5 S, G8 v; Pfor flying with XX Airlines and hope to serving you again soon.