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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
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Good morning (Afternoon,Evening)Ladies and gentlemen :
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The crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
/ r7 I+ s4 ~6 hfasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
( q- n% [8 V( N h6 K9 P# `/ H# Kand telephone-operation are not permitted at any time during flight.
# g# b0 q; {, s$ I$ X& R( _Please use your "call button" if you require assistance-our crew
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will attend to your needs.
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We hope you enjoy a pleasant flight and
) Q; s8 s7 ~. Othank you for choosing XX Airlines.
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Ladies and gentlemen:
& s2 e8 x# ]3 qWelcome aboard___Airlines FLT___to___.
& C/ V! H) z% X7 D+ o(With an intermediate stop in___).
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Your flight is under the command of Captain___.
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I am the chief purser___,in addition,
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we have___cabin attendants,___from Thailand,
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who will be available through the flight to serve you.
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Please let us know if you need assistance.
1 {4 P$ `4 q, j t% B) H9 @7 B3 c5 H$ NThank you.
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各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
$ `, \# H8 l! G9 R___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
I+ M, m; w* p; e0 W0 x二.安全示范
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DOMO 1
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Ladies and gentlemen :
# _! D, e8 p( q. ~3 ^8 qYour cabin attendants have just demonstrated the proper method
1 G$ v9 m5 q3 f) z& B. _9 Mof using the life jacket(and oxygen mask.)
- u \6 z" M& e- D2 y. v8 GPlease refer to the emergency instruction card in the seat pocket
; J: ]# L/ S8 |9 S* i( x4 r) j! J9 ifor more information.Thank you.
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DOMO 2
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Ladies and gentlemen :
& ?$ l/ {- O6 Y; ` _6 S% _For your safety,this aircraft is fully equipped with emergency equipments.
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We will explain the location and method of use.There are
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eight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
* ]+ t+ o" C5 H: X" J# kyou to the front as the attendant is demonstrating.
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Fasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
6 q5 x$ O A# bThere are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
! {# h( N1 i0 R+ @! J( e- lthe masks will fall automatically.The masks are as shown.
2 d9 |/ P. w3 ]/ pWhen the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
4 c* v% E) h/ d; p* ePlace the strap over your head to keep the mask in place.
! P# y& @% ~$ {. |% m% N; d$ r: H, AIf you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
5 ]8 _* G9 a) e* lPlease refer to the emergency instruction card in seat pocket
5 B* V, u( V: L8 }1 {, y7 [for more imformation. Thank you.
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三.飞机即将起飞前
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Ladies and gentlemen :
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We will be taking off shortly.Please make sure that your
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四.预期通过乱流区
; \: O3 G6 I* U9 @) E) R0 mLadies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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Thank you.
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遇乱流时:
/ x0 O$ t* z* P- d4 z/ S& RWe will be passing through turbulence.For your own safety,
/ v$ E/ S( E: A* t& l, v# Oplease remain seated and fasten your seat belt.
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Thank you.
! Z2 H! i5 M7 q5 j7 a2 B8 R' q我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
' f2 s3 g5 U6 H9 ^4 @将安全带系好。谢谢。
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五.降落前
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Ladies and gentlemen :
4 x# V1 L5 z5 L& a! ?We will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
4 U5 `( R" I# x) H5 n, J4 R+ Ifasten your seat belts and lock yourtable in place.
/ H% B; q: ?7 @, H' {+ OThank you.
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六.降落后
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Ladies and gentlemen :
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We have landed at ____(Interational) Airport.
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The present outside temperature
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is ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
# M* @, x- X* O% E/ V1 odon't forget your personal belongings.
3 r# m J2 G) I; D* ZAll crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
, l5 n3 R; }7 i7 t- Z# x( ^0 lThank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
% Z2 _& y% R. w0 }$ m$ H本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
5 s' o, l! R9 W2 q& C- ?I would like to thank you for flying with XX airlines,
4 J1 R: n3 N+ e# m5 V% CI do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
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打开座位上方的行李柜时请您特别留意以免行李滑落下来。
3 t% Q+ o1 U# t J9 x非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
& V/ N7 p' l9 a6 o7 ?# h! l"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
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Please don't forget to take along your personal belongings.
5 ?1 a; c2 y$ m ~( {+ l2 d- IWhen opening the overhead bins;
# b- O3 i( R" i) {please take care to ensure the contents do not fall out.
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Once again, we would like to thank you
, v3 N# _+ [! s; pfor flying with XX Airlines and hope to serving you again soon.