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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
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Good morning (Afternoon,Evening)Ladies and gentlemen :
: _0 x& A7 i! h6 iThe crew member of XX Airlines has the pleasure of welcoming you aborad.
4 ]1 |: q! ]3 N, d6 F cWould you please put your seat in the upright position,
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fasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
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Please use your "call button" if you require assistance-our crew
3 _; l4 ~* S. E" X2 z6 g2 iwill attend to your needs.
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We hope you enjoy a pleasant flight and
6 `, x8 W: L7 A5 j% x( J% Tthank you for choosing XX Airlines.
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Ladies and gentlemen:
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Welcome aboard___Airlines FLT___to___.
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(With an intermediate stop in___).
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Your flight is under the command of Captain___.
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I am the chief purser___,in addition,
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we have___cabin attendants,___from Thailand,
( p0 e# E( ~6 Q" J% Dwho will be available through the flight to serve you.
' @5 A2 v; p4 W1 X% I: J/ NPlease let us know if you need assistance.
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Thank you.
* X1 e7 z2 v; ^9 j* x }0 X各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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DOMO 1
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Ladies and gentlemen :
0 n& z* m7 p; R4 E/ C' |Your cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
) C' O! u; ]6 d' F# n0 N4 }Please refer to the emergency instruction card in the seat pocket
, |) Y6 l0 {% b8 a( Efor more information.Thank you.
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6 i+ z5 z$ N. F/ U: u, Y! ~' WLadies and gentlemen :
" b6 |2 D7 B9 @; l9 RFor your safety,this aircraft is fully equipped with emergency equipments.
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We will explain the location and method of use.There are
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eight emergency exits located on the left and right sides respectively.
& O+ J% b0 \! i: JThey are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
. A9 ^$ c1 O& ]put the jacket over your head,then bring the straps from behind
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you to the front as the attendant is demonstrating.
! z+ L2 f a/ U7 u( {4 F( JFasten the straps and pull tight. The jacket will be automatically
/ a$ [0 ?5 [8 t' uinflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
2 _; y, P3 r8 R8 J; R$ N1 k0 Jused to inflate the vest by blowing air into them.The oxygen masks are
: X0 G' ?$ B0 v( min panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
! r, t" [) p% f& d' X! T$ JIf you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
2 I. ~1 v: K G# I0 Y- f; lPlease refer to the emergency instruction card in seat pocket
' K. d& ^. w8 K: m( U* Ffor more imformation. Thank you.
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三.飞机即将起飞前
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Ladies and gentlemen :
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We will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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遇乱流时:
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We will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
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) @) L+ a1 k* F+ i$ E我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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: V: o" o; e$ l9 T. T五.降落前
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Ladies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
4 L( K" U) U/ v- {3 u( ~; ]fasten your seat belts and lock yourtable in place.
+ [8 l% m- H2 k7 x3 W9 b1 sThank you.
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六.降落后
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Ladies and gentlemen :
* N& L: ^( I& R/ w+ K( }We have landed at ____(Interational) Airport.
4 |( e/ J4 {6 i( L7 O/ RThe present outside temperature
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is ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
4 U2 @/ m7 `" [/ T* _1 P) YAll crew members thank you for choosing XX Airlines.
y( P% n& ~+ ~0 E+ l$ t# ?! m, |2 @We hope to see youin the near future.
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Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
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本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
/ R l# u; g( A. H' gI would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
3 G8 {7 t4 G H1 v班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
; d; R6 u8 e h0 c打开座位上方的行李柜时请您特别留意以免行李滑落下来。
& G9 P$ n6 t: G+ U8 d非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
: I }* I4 Z, u1 d( z3 E; XPlease don't forget to take along your personal belongings.
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When opening the overhead bins;
$ M% E, u( y" _" x- x2 gplease take care to ensure the contents do not fall out.
) c+ ]: F# @; h$ C) b+ r7 ]Once again, we would like to thank you
# t1 g' U, Y$ \for flying with XX Airlines and hope to serving you again soon.