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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
" J4 _4 m0 \- bGood morning (Afternoon,Evening)Ladies and gentlemen :
8 q/ f2 w6 \4 r+ g8 LThe crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
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fasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
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Please use your "call button" if you require assistance-our crew
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will attend to your needs.
7 F/ V6 j' {# }* O7 wWe hope you enjoy a pleasant flight and
% F6 S3 q! q" i1 X& C+ ^thank you for choosing XX Airlines.
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Ladies and gentlemen:
' |; v/ V* L* S5 `Welcome aboard___Airlines FLT___to___.
& W( [1 L5 P( w" L5 r g(With an intermediate stop in___).
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Your flight is under the command of Captain___.
- g z$ l/ b( b8 H$ iI am the chief purser___,in addition,
# w$ S# A& f4 m; z# i% ~. v6 Fwe have___cabin attendants,___from Thailand,
. A& B# f3 H: m; xwho will be available through the flight to serve you.
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Please let us know if you need assistance.
8 W# I6 n: P. I Y( w- u8 h- }Thank you.
2 }2 R/ e; S& m各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
5 N" f# }( k% t" \ [/ m___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
& ~1 W: l" a' gDOMO 1
( q3 U- d3 ]% g2 m9 e4 ^' ]) D9 q' G3 e. dLadies and gentlemen :
( }5 ~7 Q( F; W/ v0 P& U! ZYour cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
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Please refer to the emergency instruction card in the seat pocket
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for more information.Thank you.
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DOMO 2
" y3 }0 z0 D4 _5 g$ v( vLadies and gentlemen :
' M6 J. ^# G5 l M- [( T! dFor your safety,this aircraft is fully equipped with emergency equipments.
4 f( ~ r! c& E, I: J/ z0 G) xWe will explain the location and method of use.There are
/ D2 x8 l8 i) C9 b$ Reight emergency exits located on the left and right sides respectively.
7 Y, t8 n( p% M- v$ b/ }They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
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you to the front as the attendant is demonstrating.
5 R# h" a! w9 A3 GFasten the straps and pull tight. The jacket will be automatically
% p8 F7 s/ L" }+ d* xinflated by pulling the two red tabs at the bottom.
3 j. B7 l& y$ U' f& Y' E, }There are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
9 i* z) w( l+ W9 Pin panel over your head. If there is any change in the pressure,
# S# X* ^* B9 t' {8 Z7 q& j* a, K* l5 ~9 gthe masks will fall automatically.The masks are as shown.
6 @/ C6 X3 Z# p6 j2 eWhen the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
1 p6 y' G& k1 W. p/ b% oPlace the strap over your head to keep the mask in place.
. Q7 F9 w0 J9 d2 e6 JIf you have an infant,put your mask on first,then put the infant's mask on.
% I: X* z3 l. \; rEach seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
% b# A; z. @# F( l& yPlease refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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0 W1 `: x8 D$ O; L8 k, H' I三.飞机即将起飞前
9 k: f1 Z" P5 S7 RLadies and gentlemen :
" B# G9 I7 B+ m0 \We will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
& O2 Q( I5 G/ {' d) ~2 Q2 y' l6 JLadies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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Thank you.
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4 G& S4 S6 N* a: U" f! [& v遇乱流时:
/ l! K& `& Y! J: K+ b2 c6 tWe will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
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Thank you.
0 m! b6 K8 p3 w, N4 g0 X我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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五.降落前
. h! o2 v4 Z1 i$ |Ladies and gentlemen :
8 Y0 f" D6 m1 L" K4 k( IWe will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
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fasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
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Ladies and gentlemen :
9 q. c1 Q# h: L# @' e LWe have landed at ____(Interational) Airport.
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The present outside temperature
4 S* x5 ]% _' `3 f# o9 Pis ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
u" u: N" |: z! R, ]/ O6 Edon't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
1 m/ D* c5 \: {* g0 AWe hope to see youin the near future.
/ g2 y/ [! Z: O# RThank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
0 I' o- c! ~4 n本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
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I would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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2 V* Q, O; m. m$ |; `各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
# z6 [ W/ v1 l打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
2 e6 J, ^. T: v" @1 m9 ["FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
- o8 B9 Z6 Q% p; A5 s6 RPlease don't forget to take along your personal belongings.
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When opening the overhead bins;
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please take care to ensure the contents do not fall out.
% i0 m) X: S. y- I) x) MOnce again, we would like to thank you
9 j( N) a1 ~/ d9 p, @for flying with XX Airlines and hope to serving you again soon.