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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
1 a+ C) W% k: g; ~+ gGood morning (Afternoon,Evening)Ladies and gentlemen :
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The crew member of XX Airlines has the pleasure of welcoming you aborad.
5 H c3 L$ a. d) O& g1 _. SWould you please put your seat in the upright position,
) i9 f8 g1 N, t7 q% t& jfasten your seat belts and lock your table in place.
" H0 }6 F% P M7 e9 NWe will be taking off in a few mimutes.You are reminded that smoking
3 R- f, T) }( g Zand telephone-operation are not permitted at any time during flight.
: c) {* o( W4 }* N, r1 ^5 ~. D4 UPlease use your "call button" if you require assistance-our crew
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will attend to your needs.
: C% b! m8 Q0 u; Q1 U9 }We hope you enjoy a pleasant flight and
% L% H% X- R2 cthank you for choosing XX Airlines.
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Ladies and gentlemen:
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Welcome aboard___Airlines FLT___to___.
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(With an intermediate stop in___).
. e; q3 @2 M1 o/ N! H* o& qYour flight is under the command of Captain___.
j# I3 I9 H3 Q. [, b' ? z6 [( zI am the chief purser___,in addition,
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we have___cabin attendants,___from Thailand,
% a+ T/ z. J a/ j ]& ]$ X2 f/ ]4 gwho will be available through the flight to serve you.
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Please let us know if you need assistance.
9 i* h+ E: C% P% l0 VThank you.
9 U; Q6 |* ?+ g; W; K5 @& A各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
9 i/ o( p: O" i" a$ K7 Y9 D$ i今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
) w) l: D; E1 {9 J: l___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
. P+ u. K/ F+ y: w& J6 p0 X( @& vDOMO 1
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Ladies and gentlemen :
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Your cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
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Please refer to the emergency instruction card in the seat pocket
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for more information.Thank you.
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DOMO 2
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Ladies and gentlemen :
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For your safety,this aircraft is fully equipped with emergency equipments.
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We will explain the location and method of use.There are
+ F- L$ k0 W" T- v- Meight emergency exits located on the left and right sides respectively.
, e( K! @) F( G2 q/ PThey are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
- I' H- w$ [0 g/ ?) ~' K( iput the jacket over your head,then bring the straps from behind
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you to the front as the attendant is demonstrating.
! T: p0 Y; D1 Q7 @- W: sFasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
# I# b3 z( q: o; ~: g4 \& nThere are two mouth pieces inside the life jacket which can be
; G8 S' k0 G6 `9 D) Xused to inflate the vest by blowing air into them.The oxygen masks are
* u1 f7 f* d* K* ^3 z D5 C) p4 Ain panel over your head. If there is any change in the pressure,
+ L2 O$ m% _# [6 Qthe masks will fall automatically.The masks are as shown.
1 {5 U" ]0 O( \& R$ h0 X/ |When the masks fall,pull one of them to your face.
{- x2 r5 v6 g/ Y XCover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
6 m0 J+ q, R1 x/ N0 J) @$ WIf you have an infant,put your mask on first,then put the infant's mask on.
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Each seat is provided wiht seat belts. Please keep them fasted
. L) o( y4 \8 M' b2 N# lwhenever seated. Just pull the buckle to unfasten them.
5 u& O0 z$ Q( l( Z% C) n( LPlease refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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' D& G1 Q( }4 ^- q) O$ k6 B三.飞机即将起飞前
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Ladies and gentlemen :
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We will be taking off shortly.Please make sure that your
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四.预期通过乱流区
% n' f {$ \- w, e, yLadies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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遇乱流时:
) `+ c( U) q" B, N5 b3 kWe will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
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Thank you.
$ a& V; \" M% R i我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
9 M K' K4 ~# r! Q将安全带系好。谢谢。
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8 Y; x) d* f* p4 K- J" Z五.降落前
6 @& m1 \" m4 Z% z/ Q8 D7 |, VLadies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
2 a# a7 J7 p0 A+ \1 S7 m6 G7 Uwould you please put you seat in the upright position ,
9 K; |5 V6 N- ], Afasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
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Ladies and gentlemen :
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We have landed at ____(Interational) Airport.
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The present outside temperature
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is ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
( x- C5 Q& `$ h2 p8 RWe hope to see youin the near future.
- [4 `4 X9 x. G5 O9 s' EThank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
) \8 K3 j# S: v& X7 |. F4 @& {本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
$ C6 ~$ e9 i x9 j- {+ x7 UI would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
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打开座位上方的行李柜时请您特别留意以免行李滑落下来。
Z- m1 t% ^+ G, b9 R1 ^0 L& Z% F非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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3 G" ]8 j/ P- u' tand the aircraft has come to a complete stop.
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Please don't forget to take along your personal belongings.
9 x6 R6 c+ s& I) [& V- Z/ rWhen opening the overhead bins;
5 c' e/ l; ?: R) Mplease take care to ensure the contents do not fall out.
% B3 u: {/ ~4 K8 t. b# eOnce again, we would like to thank you
: o$ n9 n3 l0 v5 Zfor flying with XX Airlines and hope to serving you again soon.