座位再确认的处理——民航英语之六

帅哥

S：The China Southern Airlines GuangZhou office, Can I help you?

销售：这里是中国南方航空公司广州办事处，请问能帮您什么？

P: Hello, I’m calling to reconfirm my space.

顾客：您好，我想确认一下我的航班。

S: May I have your flight number, please?

销售：能提供您的航班号吗？

P: Yes, it’s Flight CZ315 leaving GuangZhou at 11:00 a.m. this Sunday.

顾客：这个周日上午11点从广州出发的CZ315航班。

S: Oh, yes. That’s our flight to KunMing. You name, please?

销售：嗯，是去昆明的航班。能再提供下您的姓名？

P: Mary Smith.

顾客：Mary Smith。

S: Please wait a moment…Yes, I have pulled out your reservation record in my computer. It shows that you are confirmed on CZ315 for this Sunday. Now I’ve reconfirmed your reservation. Flight CZ315 leaves GuangZhou at 11:00a.m. and arrives in KunMing at 12:45a.m. May I have your phone number in case I need to call you?

销售：请稍等……好的，我已经提出您的订座记录了。这里显示您预订的周日CZ315航班的座位已经确认。现在我再跟您确认下，您预订的CZ315航班是早上11点离开广州，12:45到昆明。能否提供您的电话号码，以便我们与您联系。

P: Of course, my phone number is 13758968379.

顾客：好的，我的电话是13758968379。

S: Thank you, Ms. Smith. Thanks for calling to reconfirm your reservation.

销售：Smith女生，非常感谢您来电。