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RAP LOW- Performance Skill Check
Unsatisfactory 10/1/96
2/1/98 Technical Training Discussion
8/2/98 Technical Training Discussion
FAA Form 3120-1.6 (5-98) NSN: 0052-00-863-9001
3120.4L 6/22/05
Appendix 1
16
8. SECTION VI, TECHNICAL APPRAISAL. (Continued)
FIGURE 10
Section - VI
TECHNICAL APPRAISAL
DATE A
COMPLETED
B
TECHNICAL APPRAISAL
DATE C
DIS-
CUSSED
D
CERTIFICATION
SIGNATURE
E
EMPL
INIT
FACILITY OE/OD NUMBER:
AAT-O-97-002
CLASSIFICATION: ERROR
DATE: January 6, 1997
CAUSAL FACTOR
A. Data Posting
(1) Flight Progress Strip
Not Updated
B. Radar Display
(2) Inappropriate Use of Displayed Data
Failure to project future status of
displayed data
D. Communications Error
(1) Phraseology
(6) Other (explain) Said heading 060
when meant 080 1/8/97
KJ
2/15/97
30 Day Follow-up
Performance Skill Check 2/15/97
KJ
PROPOSED REMOVAL DATE:
July 6, 1999
FAA Form 3120-1.6 (5-98) NSN: 0052-00-863-9001
6/22/05 3120.4L
Appendix 1
17
9. SECTION VII, MANAGEMENT AND OTHER TRAINING. All management and other agencyapproved training not previously listed shall be entered in this section. This includes, but is not limited to,
automation and other technical training, correspondence, college, out-of-agency, and instructor training
courses. Only training that was completed during employment with FAA shall be recorded in this section.
Block A DATE: Enter the date the training was completed.
Block B COURSE: Enter the course title and the FAA course number, if applicable, as described on the
training certificate, transcript, or other official course document. Refer to the FAA Catalog of
Training Courses or the CBI course catalog for this information. Regardless of length, all
courses assigned an FAA course number, or courses specified in FAA directives shall be
recorded in this section. All other courses of 8 hours or more shall be recorded in this section.
Courses of less than 8 hours may be recorded in this section if specified in a facility directive.
Block C LOCATION: Enter the location where the training was conducted (e.g., FAA Academy,
university name, facility, regional office, correspondence course, etc.).
Block D HOURS: Enter the number of hours indicated in the FAA course catalog. If not contained in
the catalog, use the hours in the course description document. Exception: For
college/university courses, enter the number of quarter or semester credit-hours attained.
Block E EMPL INIT: The employee shall initial in this block.
3120.4L 6/22/05
Appendix 1
18
9. SECTION VII, MANAGEMENT AND OTHER TRAINING. (Continued)
FIGURE 11
Section - VII
MANAGEMENT AND OTHER TRAINING
A
DATE
B
COURSE
C
LOCATION
D
HOURS
E
EMPL
INIT
5/5/90
ARTS IIIA for Automation Specialists,
Phase V 53010 FAA ACADEMY 240
6/12/91
Fundamentals of Supervision
14002
Correspondence
Course 150
11/19/91 Aviation-A Global History Princeton University 3 Qtr.
6/12/92
Weather Satellite Data
Interpretation 50206 FAA Academy 32
9/8/92
Facility instructor Training
10501 FAA Academy 80
8/15/94
Cadre Training for Traffic
Management Unit 50403 FAA Academy 16
11/30/94 Investment in Excellence OCCC College OKC 32
3/20/95
Air Traffic Controllers Teamwork
Enhancement Workshop 55051 Dallas TX 28
5/23/95
ATC Teamwork Enhancement
Facilitator Training 55050 Salt Lake ARTCC 24
12/7/95
Fundamentals of ATC
On-the Job Instruction 55049 Pittsburgh, PA 28
1/12/96
ATC Operational Supervisor Workshop
55047 Chicago ARTCC 24
2/16/96
ATC Operational Supervisor Cadre
Facilitator Training 50319 Pittsburgh, PA 28
5/25/96 EFAS 50201 FAA Academy 144
FAA Form 3120-1.7 (4-77) PAGE VII____
6/22/05 3120.4L
Appendix 1
19
10. SECTION VIII, FAMILIARIZATION TRAINING. Refer to appropriate agency directives for policy
and guidance regarding this program.
Block A CARRIER/FLT NO: Enter the carrier’s three-character identifier and flight number (only the
outbound flight) or type of conveyance. If the trip included familiarization at a destination,
indicate the location.
When a change of carriers is made, record the airline designator and first flight number of each
carrier used (see SWA and COA trip below).
Block B EMPLOYEE DUTY STATUS: Enter whether the travel was duty or nonduty.
Block C TRIP DATES: Enter the travel dates.
Block D EMPL INIT: The employee shall initial in this block.
FIGURE 12
Section--VIII
FAMILIARIZATION TRAINING
CARRIER/FLT. NO. EMPLOYEE
DUTY STATUS
TRIP DATES
FROM ---- TO
EMPL.
INIT.
UAL/1212 10/1/84 TO 10/3/84
TWA/2678 11/15/84 TO 11/17/84
NWA/9876 1/24/85 TO 1/24/85
SWA/812 4/1/85 TO
COA/980 TO 4/2/85
DAL/2128 8/5/85 TO 8/7/85
PRIVATE/C182 12/22/85 TO 12/22/85
AAL/6875 4/10/86 TO 4/14/86
MILITARY/C130 5/1/86 TO 5/1/86
FAA Form 3120-1.8 (5-98) NSN: 0052-00-864-1001
3120.4L 6/22/05
Appendix 1
20
11. SECTION IX, CERTIFIED TRAX RECORDS.
a. The entries in this section pertain only to the TRAX Employee Training Record report.
b. The TRAX Employee Training Record report is divided into eight parts (see Figure 13). These parts
correspond to the sections described above (Section IIA/B, Section III, Section IV, Section V, Section VI,
Section VII, Section VIII). TRAX only prints those sections in which training has been entered.
c. The entry for “Technical Training Discussion” may be abbreviated as “TTD.”
NOTE: An operational error/deviation is printed on a separate Certified TRAX Record page in accordance
with Order 7210.56.
6/22/05 3120.4L
Appendix 1
21
11. SECTION IX, CERTIFIED TRAX RECORDS. (Continued)
FIGURE 13
Anywhere ATCT
Employee Training Record
Controller, Joe C (JC)
Section I - Employment Data
Fac EOD Facility FAA EOD
01/05/1997 ANY ATCT ATC-12 02/02/80
Section IIA - Air Traffic Certificates
Issued Certificate Title Number
01/05/1997 CONTROL TOWER OPERATOR 123456789
01/05/1997 FAMILIARIZATION TRAINING NUMBER 123456
Section IIB - Air Traffic Ratings
Issued Rating Facility
01/05/1997 Facility ANY ATCT
Section III - Qualification Training
Issued STAGE/Course Fac ID Auth Hours Completed Hours
01/13/1997 55060 FD Classroom ANY 56:00 01/21/97 56:00
02/05/1997 55060 FD OJT ANY 40:00 2/10/97 13:18
04/05/1997 OJTI-ALL - OJTI ANY 0:00 04/05/97 0:00
Section V - Proficiency Training
Complete Major Subject Area Type Hours Item Date
05/04/1997 57008, METAR/TAF (BASIC) - CBI Refresher 4:00 05/01/1997
05/08/1997 CENRAP ORDER/TRANSITION Refresher 0:30 05/01/97
05/08/1997 R4102 LETTER OF PROCEDURE Supplemental 0:18 05/01/1997
05/08/1997 LAHSO PROCEDURES Refresher 0:12 05/01/1997
11. SECTION IX, CERTIFIED TRAX RECORDS. (Continued)
FIGURE 14
I certify that the above training items are correct for 03/02/97 to 05/10/97
___________________________________ ____________________________________
(Specialist’s Signature) (Supervisor/Facility Staff Specialist)
3120.4L 6/22/05
Appendix 1
22
Anywhere ATCT
Employee Training Record
Controller, Joe C (JC)
Section V - Proficiency Training
Complete Major Subject Area Type Hours Item Date
06/04/1997 AT BULLETIN 97-2 June 97-06-08 Refresher 0:30 06/01/1997
06/04/1997 GENOT N7000.16 97-01-05 Supplemental 0:15 06/01/1997
Section VI - Technical Appraisal
Complete Over-The Shoulder Discussed
05/05/1997 OJTI Performance Skill Check 05/05/1997
06/02/1997 TTD
11/05/1997 OJTI Performance Skill Check 11/05/1997
02/10/1999 TTD
Section VII – Management and Other Training
Date Course Location Hours
09/24/1997 55051 AIR TRAFFIC TEAMWORK
ENHANCEMENT
ASW 24:00
10/03/1997 50113 NATIONAL TRAFFIC
MANAGEMENT
WASHINGTON
D.C.
28:00
03/05/1997 55049 Fundamentals of ATC OJT Instruction ANY 24:00
Section VIII - Liaison Familiarization Training
Date Flight Duty Return Flight Report
01/13/1997 DAL 1461/1461 ANY-LAX Duty 01/20/1997 DAL 152/1483
LAX-ANY
01/22/1997
I certify that the above training items are correct for 03/02/97 to 05/10/97
___________________________________ ____________________________________
(Specialist’s Signature) (Supervisor/Facility Staff Specialist)
6/22/05 3120.4L
Appendix 2
1
APPENDIX 2
INSTRUCTIONS FOR COMPLETING THE ATCT/ARTCC OJT
INSTRUCTION/EVALUATION REPORT
FAA Form 3120-25
1. INTRODUCTION. This appendix contains instructions for completing FAA Form 3120-25. The form
shall be used by laboratory instructors, OJTIs, and operations supervisors to record their observations of the
performance and progress of the CPC-in-Training/Developmental during laboratory scenarios, OJT
instruction, skill enhancement training, and skill-check sessions. FAA Form 3120-25 may be used to
document OJF. A copy of the form is provided on pages 6 and 7 of this appendix.
2. USING THE FORM. Entries on training reports shall be sufficiently detailed to support appropriate
administrative actions (e.g., promotions, awards, dismissals, reassignments, litigations, etc.). Complete the
following items. Block numbers correspond to the numbered blocks on the form.
Block 1 NAME: Print/Enter CPC-in-Training/Developmental’s name.
Block 2 DATE: Enter month, day, year.
Block 3 SCENARIO/POSITION(S): Enter scenario number and position, or operational position (or
position(s) if combined), on which training or skill check is being performed.
Block 4 WEATHER: Record description of weather as VFR, MVFR, IFR, or Other (specify type e.g.,
thunderstorm deviations, turbulence, etc.). Check the one box most representative of the
session(s). Conditions that impact training should be noted in Block 12.
Block 5 WORKLOAD: Check description of traffic volume. Check the one box most representative of
the session(s).
Block 6 COMPLEXITY: Check description of complexity of operations. Check the one box most
representative of the session(s). Note any unusual situations, equipment outages, configurations,
and/or restrictions that impact training in Block 12.
Block 7 HOURS: Enter actual hours and minutes for the training session or sessions covered by this
report.
Block 8 TOTAL HOURS THIS POSITION: Enter total hours and minutes spent in training on this
position. Include OJT session(s) covered by this report.
Block 9 PURPOSE: Check appropriate purpose of report on the form. Check “OJT” for any activity that
is counted as part of the assigned training time. Check “OJF” for on-the-job familiarization time.
Indicate “Familiarization,” “Instructional,” or “Evaluation” when simulated training is being
administered. The supervisor checks “Skill Check” if administering a performance skill check or
“Certification” if administering a certification skill check. If “Other” is indicated, document
specific use in Block 12.
3120.4L 6/22/05
Appendix 2
2
Block 10 ROUTING: According to facility requirements.
Block 11 PERFORMANCE: This section contains job tasks and job subtasks used as a basis for
instructing and evaluating the CPC-in-Training/Developmental. Users of this form should review
the definitions of all job subtasks and their respective performance indicators. These guidelines
are to be used by all participants involved in training to ensure mutual understanding. This
checklist is not all-inclusive and is not meant to limit the duties to be reviewed. The job task
entitled “Other” is intended for local use and adaptation.
a. OJT. During OJT place a mark (e.g., , X) in the columns “OBSERVED” or
“COMMENT” as follows:
(1) OBSERVED: A mark in this column indicates that the operation or procedure was
observed during the period but that no significant comments are made.
(2) COMMENT: A mark in this column indicates that the operation or procedure was
observed during the period and is accompanied by a comment in Block 12. During
OJT, references in Block 12A are optional.
(3) If a job subtask is not applicable to a position being observed, it may be left blank or
recorded as “N/A” (not applicable).
b. SKILL CHECK. During skill checks, place a mark (e.g., , X) in the columns
“SATISFACTORY”, “NEEDS IMPROVEMENT”, and “UNSATISFACTORY”. OJTIs do
not mark in these columns because these terms are evaluative. The terms are defined as
follows:
(1) SATISFACTORY:
a. Performance skill check CPC-in-Training/Developmental. A mark in this column
indicates that the CPC-in-Training/Developmental’s observed performance in the
session(s) meets expected level of performance for this stage of training.
b. Certification skill check. A mark in this column indicates that the CPC-in-
Training/Developmental’s observed performance in the session(s) meets expected
CPC performance requirements and indicates that the CPC-in-Training/
Developmental demonstrates the ability to work independently for this
performance item.
c. Performance Skill Check for CPC. A mark in this column indicates that the
observed performance in the session(s) meets expected CPC performance
requirements to work independently for this performance item.
(2) NEEDS IMPROVEMENT: A mark in this column indicates that the CPC-in-
Training/Developmental’s observed performance is acceptable at this stage of
training, but must improve in order to meet certification requirements. Specific
comments, along with suggestions or requirements for improvement, shall be stated in
Block 12 of the form for each job subtask indicated. References shall be made to
specific procedures, LOAs, orders/directives, etc., in Block 12A.
6/22/05 3120.4L
Appendix 2
3
(3) UNSATISFACTORY:
a. Performance skill check for CPC-in-Training/Developmental. A mark in this
column indicates that the CPC-in-Training/Developmental’s observed
performance is unsatisfactory at this stage of training. Specific comments relating
to each unsatisfactory job subtask shall be stated in Block 12. References shall be
made to specific procedures, LOAs, orders/directives, etc., in Block 12A.
b. Performance Skill Check for CPC. A mark in this column indicates that the
observed performance in the session(s) fails to meet the expected CPC
performance requirements to work independently for this performance item.
(4) To certify on a certification skill check, all applicable items shall be marked
satisfactory or not observed (N/O). If an item is marked “N/O”, Block 12 shall
indicate the method used to determine satisfactory performance/knowledge for that
job subtask. If necessary, verbal questioning, simulation, or other methods shall be
used to demonstrate knowledge of a job subtask when not observed.
(5) If a job subtask is not applicable to a position being observed, it shall be recorded as
“N/A” (not applicable).
c. SIMULATION. The “Simulation Training” column shall be used in conjunction with
simulation training only. During simulation training, instructors shall evaluate the CPC-in-
Training/Developmental’s performance in each of the job subtasks shown on the form, as
well as any area the instructor may deem appropriate. If the CPC-in-Training/
Developmental is observed performing job subtasks in a consistently satisfactory manner, a
plus sign shall be placed in the “Simulation Training” column. If the CPC-in-Training/
Developmental is observed making a control error, a dot shall be placed in the “Simulation
Training” column. If the instructor did not observe a performance on a subtask that required
a plus or dot, then that subtask shall be left blank. When dots are marked, explanatory
remarks shall be included in Block 12.
(1) The maximum number of allowable errors per scenario for each job task in
oceanic/nonradar, radar-associate, and radar simulation training situations is shown in
Figure 1. The number of errors for a job task is the sum of the dots marked in that job
task. The number of errors noted should be included in the explanatory remarks on
the back of the form.
(2) The CPC-in-Training/Developmental and the instructor shall sign each form after
each laboratory scenario. The signatures will indicate that the two have discussed the
training period involved.
3120.4L 6/22/05
Appendix 2
4
FIGURE 1. MAXIMUM ERRORS ALLOWED PER SCENARIO
BY JOB TASK
Job Task Oceanic/
Nonradar Lab
Radar-
Associate Lab
Radar
Lab
Separation 0 0 0
Coordination 2 2 2
Control Judgment 4 4 5
Methods and Procedures 4 4 5
Equipment, Communication,
and Other
4 4 5
d. PERFORMANCE VERIFICATION (PV): PV is conducted on students completing
initial qualification training conducted at the FAA Academy. A Performance Verification
evaluator shall place a mark (e.g., , X) in the columns “SATISFACTORY”, “NEEDS
IMPROVEMENT”, and “UNSATISFACTORY”. The terms are defined as follows:
(1) SATISFACTORY: A mark in this column indicates that during the evaluation, the
CPC-in-Training/Developmental was observed correctly performing this job subtask.
(2) NEEDS IMPROVEMENT: A mark in this column indicates that during the
evaluation, the CPC-in-Training/Developmental occasionally performed this job
subtask in an incorrect or incomplete manner. Specific comments, along with
suggestions or requirements for improvement, shall be stated in Block 12 of the form
for each job subtask indicated.
(3) UNSATISFACTORY: A mark in this column indicates that during the evaluation, the
CPC-in-Training/Developmental failed to perform the required job subtask or
consistently performed the job subtask incorrectly. Specific comments relating to
each unsatisfactory job subtask shall be stated in Block 12.
Block 12 COMMENTS: Used by the OJTI, supervisor, lab instructor, or PV evaluator to document the
CPC-in-Training/Developmental’s performance during OJT, skill-check sessions, and simulation
training. The OJTI, supervisor, lab instructor, PV evaluator shall sign and date this block.
a. OJT. During OJT, this block is used to document when a mark is made in the “Comment”
column on the front of the form. The comments:
(1) May be specific or general.
(2) May include exemplary, noteworthy, or unusual events.
(3) Shall describe any observed performance deficiencies. In the case of performance
deficiencies, or when improvement is needed in a specific area, references may be
made in Block 12A to applicable procedures, LOAs, directives, etc.
6/22/05 3120.4L
Appendix 2
5
b. SKILL CHECKS. During skill checks, this block is used to:
(1) Document performance/progress. The performance/progress description may include
comments of exemplary, noteworthy, or unusual events.
(2) Describe any observed performance deficiencies. When a mark is placed in the
“Needs Improvement” or “Unsatisfactory” column, references shall be made to
specific procedures, LOAs, orders/directives, etc., in Block 12A.
c. SIMULATION TRAINING. This block is used to make explanatory remarks when dots or
pluses are marked in the “Simulation Training” column on the front of the form. The
comments:
(1) May include exemplary, noteworthy, or unusual events.
(2) Shall specifically describe all errors observed. References shall be made in Block
12A to applicable procedures, LOAs, directives, etc.
Block 12A REFERENCES: Used by the supervisor and/or lab instructor to list references to specific
procedures, LOAs, or directives that should be reviewed by the CPC-in-Training/Developmental
so that the performance problem may be corrected. The supervisor and/or lab instructor shall
include paragraph numbers or other specific references in this block. An OJTI may include
references in this block.
Block 13 RECOMMENDATION: This block shall be used by the supervisor who conducted the skill
check. The supervisor shall recommend one of the following:
a. Certification skill check.
b. Certification (when appropriate)
c. Continuation of OJT.
d. Skill enhancement training.
e. Suspension of OJT.
Block 14 EMPLOYEE’S COMMENTS: This block may be used by the CPC-in-Training/
Developmental for making comments pertaining to the training period or the skill check, or for
making general comments regarding training. The employee shall sign and date this block. A
signature does not necessarily indicate concurrence with the report, only that the report has been
discussed with the CPC-in-Training/Developmental.
Block 15 CERTIFICATION/RECERTIFICATION: This block is used by supervisors to document
position certification/recertification. Sign and date.
3120.4L 6/22/05
Appendix 2
6
FIGURE 2. FAA FORM 3120-25
ATCT/ARTCC OJT
INSTRUCTION/EVALUATION REPORT
1. Name 2. Date 3. Scenario/Position(s)
4. Weather
VFR
MVFR
IFR
Other___________
5. Workload
Light
Moderate
Heavy
6. Complexity
Occasionally Difficult
Mostly Difficult
Very Difficult
Not Difficult
9. Purpose
OJT
Skill Check
Familiarization
Scenario
Instructional
Scenario
Skill Enhancement Other
7. Hours
8. Total Hours This Position
10. Routing
11.
Job Task Job Subtask
Performance
A. Separation
C. Control
Judgment
D. Methods and
Procedures
E. Equipment
F. Communication
G. Other
1. Separation is ensured.
2. Safety alerts are provided.
6. Priority of duties is understood.
7. Positive control is provided.
8. Effective traffic flow is maintained.
9. Aircraft identity is maintained.
10. Strip posting is complete/correct.
11. Clearance delivery is complete/correct and timely.
12. LOAs/directives are adhered to.
FAA Form 3120-25 (9-96) Supersedes Previous Edition
Observed
Satisfactory
Improvement
Needs
Unsatisfactory
13. Additional services are provided.
14. Rapidly recovers from equipment failures and emergencies.
15. Scans entire control environment.
16. Effective working speed is maintained.
17. Equipment status information is maintained.
18. Equipment capabilities are utilized/understood.
19. Functions effectively as a radar/tower team member.
20. Communication is clear and concise.
21. Uses prescribed phraseology.
22. Makes only necessary transmissions.
23. Uses appropriate communications method.
24. Relief briefings are complete and accurate.
5. Good control judgment is applied.
OJF Evaluation
Scenario
Certification Recertification
B. Coordination
4. Required coordinations are performed.
3. Performs handoffs/pointouts.
Comment
Simulation
Training
FAA Form 3120-25 (5-98) Supersedes Previous Edition NSN: 0052-00-900-2002
6/22/05 3120.4L
Appendix 2
7 (and 8)
FIGURE 2. FAA FORM 3120-25
(Continued)
12. Comments
Signature: Date:
13. Recommendation Certification
Continuation of OJT Skill Enhancement Training Suspension of OJT
14. Employee’s Comments:
This report has been discussed
with me (Signature) Date:
15. Certification/Recertification
I certify that this employee meets qualification requirements and is capable of working under general supervision.
Signature of Certifier: Date:
12A. References
Certification Skill Check
FAA Form 3120-25 (5-98) Supersedes Previous Edition NSN: 0052-00-900-2002
6/22/05 3120.4L
Appendix 2
9 (and 10)
JOB SUBTASKS AND INDICATORS CHECKLIST
FOR THE ATCT/ARTCC OJT INSTRUCTION/EVALUATION REPORT
TABLE OF CONTENTS
TITLE APPENDIX 2, PAGE:
SEPARATION ............................................................................................................................. 11
COORDINATION ....................................................................................................................... 11
CONTROL JUDGMENT ........................................................................................................... 12
METHODS AND PROCEDURES............................................................................................. 13
EQUIPMENT............................................................................................................................... 16
COMMUNICATION................................................................................................................... 17
6/22/05 3120.4L
Appendix 2
11
JOB SUBTASKS AND INDICATORS CHECKLIST
FOR THE ATCT/ARTCC OJT INSTRUCTION/EVALUATION REPORT
Job Task: Separation
Job Subtask Indicator
1. Separation is ensured. Provides control
instructions or restrictions to ensure
separation standards are maintained at all
times.
a. Issues appropriate control instructions or
restrictions, including speed control,
vectoring techniques, and visual separation.
b. Ensures traffic entering/departing his/her
airspace is not in conflict or about to lose
separation.
c. Obtains specific approval prior to entering
another position’s/facility’s area of
jurisdiction.
d. Tower only. Ensures traffic is not in conflict
with other aircraft or vehicular traffic on
runway(s) and/or any movement area.
2. Safety alerts are provided. Recognizes that
safety alerts are a first-priority duty along
with separation of aircraft, and remains
constantly alert for unsafe proximity
situations.
a. Informs pilot or appropriate controller when
unsafe situation has been observed.
b. Issues alternate course of action when
feasible.
Job Task: Coordination
Job Subtask Indicator
3. Performs handoffs/pointouts. a. Performs handoffs/pointouts correctly, and
at the appropriate time/position.
4. Required coordinations are performed.
Coordinates all information that is pertinent
to the situation. Ensures that personnel
receiving the information have all the
contents. Acknowledges all information
received on position.
a. Coordinates restrictions or special
instructions.
b. Verifies aircraft/vehicle position and/or
altitude at the time of coordination.
c. Verifies and acknowledges all information
exchanges.
3120.4L 6/22/05
Appendix 2
12
Job Task: Control Judgment
Job Subtask Indicator
5. Good control judgment is applied. Issues
control instructions or restrictions that are
correct. Carefully plans procedures prior to
issuing instructions to provide a safe,
expeditious traffic flow.
a. Uses correct speed control
procedures/techniques.
b. Applies effective vectoring techniques.
c. Considers aircraft performance capabilities in
control decisions, and demonstrates
awareness of aircraft equipment capabilities
and limitations that affect air traffic control
instructions.
d. Uses control procedures that do not place
workload or stress on other
controllers/facilities.
e. Considers subsequent controller
requirements.
f. Does not terminate or activate radar control
prematurely.
g. Informs aircraft and appropriate personnel of
significant situations.
h. Tower only. Applies effective techniques for
taxiing to, from, and crossing runways.
i. URET. Investigates and prioritizes all alerts
according to sector requirements.
6. Priority of duties is understood. Properly
prioritizes actions according to their
significance in the overall traffic situation.
a. Maintains situational awareness.
b. Performs duties in the order of their
importance.
c. Tower only. Applies effective prioritization
during operations where anticipated
separation is utilized.
7. Positive control is provided. Takes
command of control situations and does not
act in a hesitant or unsure manner. Observes
present and considers forecasted traffic to
predict if an overload may occur, and takes
appropriate action to prevent or lessen the
situation.
a. Demonstrates confidence and takes
command of control situations.
b Maintains positive control during stressful
situations.
c. Recognizes potential overload situations.
6/22/05 3120.4L
Appendix 2
13
Job Task: Control Judgment (Concluded)
Job Subtask Indicator
8. Effective traffic flow is maintained. Takes
into account aircraft characteristics and their
effect on traffic control. Uses runways and
taxiways to best advantage.
a. Makes effective use of runways and
taxiways.
b. Provides orderly traffic flow with proper
aircraft spacing, and avoids use of excessive
separation/restrictions.
c. Considers aircraft characteristics and their
effect on traffic flow and properly
sequences traffic.
d. Manages ground traffic effectively and
efficiently.
e. Implements and recovers from holding
procedures efficiently.
f. Adheres to flow control procedures.
Job Task: Methods and Procedures
Job Subtask Indicator
9. Aircraft identity is maintained. Maintains
positive identification during the entire time
the aircraft are within the area of
responsibility.
a. Uses radar displays to assist in maintaining
identity.
b. Re-identifies aircraft when doubt exists.
c. Detects errors in aircraft identity.
d. Employs correct beacon and radar
procedures in identifying aircraft.
e. Maintains awareness of nonradar,
untracked, unassociated, or primary targets
within delegated airspace.
f. Remains aware of previously coordinated
traffic.
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Appendix 2
14
Job Task: Methods and Procedures (Continued)
Job Subtask Indicator
10. Strip posting is complete/correct. Posts all
required information on strips, and updates
as required.
a. Receives flight plans and distributes strips
to correct operational positions in a timely
manner.
b. Posts all required information on strips, and
reviews and updates as required.
c. Posts data in correct area on strips.
d. Ensures postings are legible.
e. Detects and corrects strip errors or URET
aircraft list errors, ensuring that printed/
displayed information agrees with the
assigned altitude and route.
f. Selects appropriate URET sorting and
posting options so that the aircraft list is
easily referenced for necessary flight
information.
g. Enters all required information into the
URET system and updates as required.
11. Clearance delivery is complete/correct and
timely. Transmits/issues clearances in
correct format, is specific, and uses correct
phraseology.
a. Uses specific terms to describe a fix.
b. Adheres to readback procedures.
c. Adheres to predeparture clearance (PDC)
procedures.
12. LOAs/directives are adhered to. Ensures
performance of control instructions/duties is
in compliance with handbooks, facility
procedures, and directives.
a. Adheres to LOA requirements.
b. Adheres to facility directives and local
routing instructions.
6/22/05 3120.4L
Appendix 2
15
Job Task: Methods and Procedures (Continued)
Job Subtask Indicator
13. Additional services are provided. Follows
the required format for providing
navigational assistance, weather
information, and traffic advisories.
a. Provides navigational assistance when
operational advantage would be gained by
pilot or controller.
b. Provides significant weather information in
a timely manner to aircraft and
controllers/facilities.
c. Solicits pilot reports (PIREPs) as required.
d. Adheres to Notice to Airmen (NOTAM),
significant meteorological information
(SIGMET), and center weather advisory
(CWA) procedures.
e. Issues complete traffic information in
required format for both radar-identified and
nonradar-identified aircraft as required.
f. Provides chaff services and bird activity
information when necessary.
14. Rapidly recovers from equipment failures
and emergencies. Handles equipment
failures, unusual or nonstandard situations,
and emergencies correctly.
a. Handles aircraft emergencies effectively,
including radio failures, hijacks, and bomb
threats.
b. Appropriately handles special flight
operations, and unusual or nonstandard
situations.
c. Is knowledgeable of available backup
equipment and properly transitions to its
use.
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16
Job Task: Methods and Procedures (Concluded)
Job Subtask Indicator
15. Scans entire control environment. Checks
assigned control environment and equipment
for changes in data or presentation.
a. Monitors equipment, equipment alarms,
displays, and status information area for
changes in data or presentation.
b. Scans assigned control environment for
potential errors or conflicts and weatherrelated problems.
c. Scans runways for landing, departing, and
crossing situations.
d. Acts rapidly to correct errors.
e. Recognizes when incorrect information has
been passed to aircraft or other positions.
f. Remains alert for possible problem
situations from other controllers/facilities.
16. Effective working speed is maintained.
Paces control actions and associated tasks at
an acceptable rate.
a. During periods of inactivity, reviews and
updates pending/current information for
familiarity and plans actions to be taken.
b. Records information at the same time that it
is received from pilots/controllers/ facilities.
c. Records information at the same time that it
is issued to pilots/controllers/facilities.
Job Task: Equipment
Job Subtask Indicator
17. Equipment status information is maintained.
Maintains knowledge of equipment
operating status.
a. Determines status of equipment
performance.
b. Reports malfunctions.
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Appendix 2
17
Job Task: Equipment (Concluded)
Job Subtask Indicator
18. Equipment capabilities are utilized/
understood. Uses available equipment to
the fullest extent possible. Displays
knowledge of capabilities and limitations of
equipment and its associated backup.
a. Enters all required data into computer for
required area display.
b. Displays appropriate area of jurisdiction.
c. Adjusts radar presentation to present best
display possible.
d. Displays appropriate filter limits.
e. Demonstrates knowledge of required
computer entries and ensures entries are
complete and correct.
f. Enters necessary corrections/updates in a
timely manner.
g. Demonstrates knowledge of procedures for
operating all equipment.
h. Is aware of equipment peculiarities.
Job Task: Communication
Job Subtask Indicator
19. Functions effectively as a radar/tower team
member. Accepts equal responsibility for
the safe and efficient operation of the
position.
a. Maintains a spirit of cooperation.
b. Maintains professional manner.
c. Is receptive to instructor’s/supervisor’s/
team members’ suggestions for
improvement of job performance.
d. Remains calm under stress.
e. Conveys pertinent information to other team
members in a timely manner.
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18
Job Task: Communication (Continued)
Job Subtask Indicator
20. Communication is clear and concise.
Ensures that all data passed or received are
understood. Does not have to repeat
information using different words to convey
the intended meaning.
a. Demonstrates professional, positive voice.
b. Demonstrates moderate, rather than too fast
or too slow, speech rate.
c. Listens carefully and verifies that correct
information is transmitted and received.
d. Demonstrates clear pronunciation.
e. Does not transpose words, numbers, or
symbols.
21. Uses prescribed phraseology. Uses words
and phrases in accordance with the
requirements of the duty being performed.
a. Uses approved procedures, words, phrases,
and formats.
b. Issues instructions that are specific.
22. Makes only necessary transmissions.
Transmits only information that is required
over radio or interphone.
a. Uses radio/interphone only when necessary.
b. Transmits only required
information/instructions.
c. Does not use abusive or profane language.
d. Does not transmit separate message when it
would be more effective to combine
information.
23. Uses appropriate communications method.
Transmits information using the
communications method that is appropriate.
a. Formulates message before transmitter is
keyed.
b. Uses radio/interphone when required.
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Appendix 2
19 (and 20)
Job Task: Communication (Concluded)
Job Subtask Indicator
24. Relief briefings are complete and accurate.
Ensures that duty familiarization and
transfer of position responsibility are
complete and accurate. Follows approved
checklist when exchanging information, and
both individuals acknowledge the positive
transfer of responsibility.
a. Communicates pertinent status information.
b. Communicates weather information to
relieving specialist as necessary.
c. Communicates overall traffic situation.
d. Ensures that unresolved questions about the
operation of the position are resolved before
transfer of responsibility.
e. When assuming a position, completes the
appropriate position log to indicate
responsibility for a specific position or
combined position.
6/22/05 3120.4L
Appendix 3
1
APPENDIX 3
INSTRUCTIONS FOR COMPLETING THE FSS/AFSS OJT
INSTRUCTION/EVALUATION REPORT
FAA Form 3120-26
1. INTRODUCTION. This appendix contains instructions for completing FAA Form 3120-26. The form
shall be used by OJTIs and operations supervisors to record their observations of the performance and progress
of the developmental ATCS during laboratory scenarios, OJT instruction, skill enhancement training, and
skill-check sessions. FAA Form 3120-26 may be used to document OJF. A copy of the form is provided on
pages 5 and 6 of this appendix.
2. USING THE FORM. Entries on training reports shall be sufficiently detailed to support appropriate
administrative actions (e.g., promotions, awards, dismissals, reassignments, litigation’s, etc.). Complete the
following items. Block numbers correspond to the numbered blocks on the form.
Block 1 NAME: Print developmental’s name.
Block 2 DATE: Enter month, day, year.
Block 3 SCENARIO/POSITION(S): Enter scenario or operational position on which training or skill
check is being performed.
Block 4 WEATHER: Record description of weather as VFR, MVFR, IFR, or LIFR. Check the one box
most representative of the session(s). Conditions that impact training should be noted in Block
12.
Block 5 WORKLOAD: Check description of traffic volume. Check the one box most representative of
the session(s).
Block 6 COMPLEXITY: Check description of complexity of operations. Check the one box most
representative of the session(s). Note any unusual situations, equipment outages, configurations,
and/or restrictions that impact training in Block 12.
Block 7 HOURS: Enter actual hours and minutes for the training session or sessions covered by this
report.
Block 8 TOTAL HOURS THIS POSITION: Enter total hours and minutes spent in training on this
position. Include OJT session(s) covered by this report.
Block 9 PURPOSE: Check appropriate purpose of report on the form. Check “OJT” for any activity that
is counted as part of the assigned training time. Check “OJF” for on-the-job familiarization time.
Indicate “Simulation” if simulation laboratory is used. The supervisor checks “Skill Check” if
administering a performance skill check or “Certification” if administering a certification skill
check. If “Other” is indicated, document specific use in Block 12.
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Appendix 3
2
Block 10 ROUTING: According to facility requirements.
Block 11 PERFORMANCE: This section contains job tasks and job subtasks used as a basis for
instructing and evaluating the developmental ATCS.
Users of this form should review the definitions of all job subtasks and their respective
performance indicators. These guidelines are to be used by all participants involved in training to
ensure mutual understanding. This checklist is not all-inclusive and is not meant to limit the
duties to be reviewed. The job task entitled “Other” is intended for local use and adaptation.
a. During OJT/lab scenarios, place a mark (e.g., X, √, etc.) in the columns “OBSERVED” and
“COMMENT” as follows:
(1) OBSERVED: A mark in this column indicates that the operation or procedure was
observed during the period but that no significant comments are made.
(2) COMMENT: A mark in this column indicates that the operation or procedure was
observed during the period and is accompanied by a comment in Block 12. During
OJT, references in Block 12A are optional.”
b. During skill checks/laboratory evaluations, place a mark (e.g., X, √, etc.) in the columns
“OBSERVED” and “COMMENT” as follows: “SATISFACTORY,” “NEEDS
IMPROVEMENT,” and “UNSATISFACTORY.” OJTIs do not make check marks in these
columns because these terms are evaluative. The terms are defined as follows:
(1) SATISFACTORY: A mark in this column indicates that the developmental’s
observed performance in the session(s) meets certification requirements and indicates
that the developmental demonstrates the ability to work independently for this
performance item. Examples of exemplary performance and/or specific comments
shall be stated in Block 12 of the form for each job subtask indicated.
(2) NEEDS IMPROVEMENT: A mark in this column indicates that the
developmental’s observed performance is acceptable at this stage of training, but must
improve in order to meet certification requirements. Specific comments, along with
suggestions or requirements for improvement, shall be stated in Block 12 of the form
for each job subtask indicated.
(3) UNSATISFACTORY: A mark in this column indicates that the developmental’s
observed performance is unsatisfactory at this stage of training. Specific comments,
suggestions, and recommendations for correcting each unsatisfactory job subtask shall
be stated in Block 12.
c. To certify on a certification skill check, all applicable items shall be marked satisfactory or
not observed (N/O). If an item is marked “N/O”, Block 12 shall indicate the method used to
determine satisfactory performance/knowledge for that job subtask. If necessary, verbal
questioning, simulation, or other methods shall be used to demonstrate knowledge of a job
subtask when not observed.
6/22/05 3120.4L
Appendix 3
3
d. If a job subtask is not applicable to a position being observed, it shall be recorded as “N/A”
(not applicable).
Block 12 COMMENTS: Used by the OJTI/supervisor to document the developmental’s performance
during OJT instruction and skill-check sessions. The OJTI/supervisor shall sign and date this
block.
During OJT/Lab Scenarios:
This block is used to document when a check mark is made in the “Comment” column on the
front of the form. The comments:
a. May be specific or general.
b. May include exemplary, noteworthy, or unusual events.
c. Shall describe any observed performance deficiencies. In the case of performance
deficiencies, or when improvement is needed in a specific area, references shall be made in
Block 12A to applicable procedures, LOAs, directives, etc.
During Skill Checks/Laboratory Evaluations:
This block is used to:
a. Document performance/progress. The performance/progress descriptions may include
comments of exemplary, noteworthy, or unusual events.
b. Describe any observed performance deficiencies. When a check mark is placed in the
“Needs Improvement” or “Unsatisfactory” column, references shall be made to specific
procedures, LOAs, orders/directives, etc., in Block 12A.
Block 12A REFERENCES: Used by the supervisor to list references to specific procedures, LOAs, or
directives that should be reviewed by the developmental so that the performance problem may be
corrected. The supervisor shall include paragraph numbers or other specific references in this
block. An OJTI may include references in this block.”
Block 13 RECOMMENDATION: This block shall be used by the supervisor who conducted the skill
check. The supervisor shall recommend one of the following:
a. Certification skill check
b. Certification (when appropriate)
c. Continuation of OJT
d. Skill enhancement training
e. Suspension of OJT
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4
Block 14 EMPLOYEE’S COMMENTS: This block may be used by the developmental for making
comments pertaining to the training period or the skill check, or for making general comments
regarding training. The employee shall sign and date this block. A signature does not necessarily
indicate concurrence with the report, only that the report has been discussed with the
developmental.
Block 15 CERTIFICATION/RECERTIFICATION: This block is used by supervisors to document
position certification/recertification. Sign and date.
6/22/05 3120.4L
Appendix 3
5
FIGURE 1. FAA FORM 3120-26
FSS/AFSS OJT
INSTRUCTION/EVALUATION REPORT
1. Name 2. Date 3. Scenario/Position(s)
4. Weather
VFR
MVFR
IFR
LIFR
5. Workload
Light
Moderate
Heavy
6. Complexity
Occasionally Difficult
Mostly Difficult
Very Difficult
Not Difficult
9. Purpose
OJT
Skill Check Simulation Skill Enhancement Other
7. Hours
8. Total Hours This Position
10. Routing
11.
Performance
C. Maintenance
A. Methods and
Procedures
B. Equipment
D. Communication/
Coordination
F. Other
1. Adheres to priority of duties.
2. Demonstrates ability to handle unusual situations.
6. Equipment status is maintained.
7. Computer entries are correct.
8. Equipment capabilities are utilized/maintained.
9. Equipment malfunctions are recognized/restored.
10. Performs routine maintenance of NWS instruments.
11. Replaces expendable materials as necessary.
12. Preduty/relief briefings are complete and accurate.
FAA Form 3120-26 (9-96) Supersedes Previous Edition
Observed
Satisfactory
Improvement
Needs
Unsatisfactory
13. Functions effectively as a team member.
14. Is sensitive to needs of system users.
15. Communication is clear/concise.
16. Uses prescribed phraseology.
17. Coordination is thorough.
18. Makes only necessary transmissions.
19. Obtains sufficient background data.
20. Presents briefing in prescribed format.
21. Briefs in a tailored/organized/clear/concise manner.
22. Maintains awareness of current weather and forecasts.
23. Maintains required displays.
24. Applies VNR procedures as prescribed.
5. Compiles, evaluates, records, and disseminates data.
OJF Certification Recertification
4. Maintains basic weather watch.
3. Initiates required search and rescue situations.
Comment
25. Maintains complete, accurate real-time weather.
26. Develops flight advisories for routes/altitudes.
27. Coordinates with NWS and CWSU.
E. Pilot Weather
Briefing
EFAS
Job Task Job Subtask
FAA Form 3120-26 (5-98) Supersedes Previous Edition NSN: 0052-00-900-3002
OJT
3120.4L 6/22/05
Appendix 3
6
FIGURE 1. FAA FORM 3120-26
(Continued)
12. Comments
Signature: Date:
13. Recommendation Certification
Continuation of OJT Skill Enhancement Training Suspension of OJT
14. Employee’s Comments:
This report has been discussed
with me (Signature) Date:
15. Certification/Recertification
I certify that this employee meets qualification requirements and is capable of working under general supervision.
Signature of Certifier: Date:
12A. References
Certification Skill Check
NSN: 0052-00-900-3002
FAA Form 3120-26 (5-98) Supersedes Previous Edition
6/22/05 3120.4L
Appendix 3
7
JOB SUBTASKS AND INDICATORS CHECKLIST FOR THE FSS/AFSS OJT
INSTRUCTION/EVALUATION REPORT
TABLE OF CONTENTS
The list of job subtasks/indicators specified for each position is stated in general terms to account for
differences in equipment and to accommodate both FSSs and AFSSs. Some job subtasks/indicators may not
apply at individual facilities because of equipment, staffing, or shift variations. The job subtasks/indicators for
the flight data, NOTAM, and coordinator positions have been combined to accommodate some of these
variations. Individual facilities can use their facility training orders to specify facility-level job
subtasks/indicators.
TITLE APPENDIX 3, PAGE:
ASSIGNMENT OF JOB SUBTASKS TO POSITIONS............................................................................... 9
WEATHER OBSERVER .............................................................................................................................. 11
Methods and Procedures
Equipment
Maintenance
Communication/Coordination
BROADCAST ................................................................................................................................................. 14
Methods and Procedures
Equipment
Communication/Coordination
Pilot Weather Briefing
FLIGHT DATA/NOTAM/COORDINATOR .............................................................................................. 17
Methods and Procedures
Equipment
Maintenance
Communication/Coordination
3120.4L 6/22/05
Appendix 3
8
TITLE APPENDIX 3, PAGE:
PREFLIGHT................................................................................................................................................... 21
Methods and Procedures
Equipment
Communication/Coordination
Pilot Weather Briefing
INFLIGHT ...................................................................................................................................................... 24
Methods and Procedures
Equipment
Communication/Coordination
Pilot Weather Briefing
EFAS................................................................................................................................................................ 30
Methods and Procedures
Equipment
Communication/Coordination
Pilot Weather Briefing
6/22/05 3120.4L
Appendix 3
9 (and 10)
FIGURE 2. FSS/AFSS
ASSIGNMENT OF JOB SUBTASKS TO POSITIONS
Job Subtask
Weather
Observer Broadcast
Flight
Data/NOTAM/
Coordinator
Preflight Inflight EFAS
1. Adheres to priority of duties. X X X X X X
2. Demonstrates ability to handle unusual
situations.
X X X
3. Initiates required search and rescue
situations.
X X
4. Maintains basic weather watch. X
5. Compiles, evaluates, records, and
disseminates data.
X X X X X
6. Equipment status is maintained. X X
7. Computer entries are correct. X X X X
8. Equipment capabilities are
utilized/maintained.
X X X X X X
9. Equipment malfunctions are
recognized/restored.
X X X X X
10. Performs routine maintenance of NWS
instruments.
X
11. Replaces expendable materials as necessary. X
12. Preduty/relief briefings are complete and
accurate.
X X X X X X
13. Functions effectively as a team member. X X X X X X
14. Is sensitive to needs of system users. X X X
15. Communication is clear/concise. X X X X X X
16. Uses prescribed phraseology. X X X X X X
17. Coordination is thorough. X X
18. Makes only necessary transmissions. X X X
19. Obtains sufficient background data. X X X
20. Presents briefing in prescribed format. X X
21. Briefs in a tailored/organized/clear/concise
manner.
X X X
22. Maintains awareness of current weather and
forecasts.
X X X X
23. Maintains required displays. X X
24. Applies VNR procedures as prescribed. X X X X
25. Maintains complete, accurate, real-time
weather.
X
26. Develops flight advisories for
routes/altitudes.
X
27. Coordinates with NWS and CWSU. X
X = Unique to Position
6/22/05 3120.4L
Appendix 3
11
JOB SUBTASKS AND INDICATORS CHECKLIST
FOR THE FSS/AFSS OJT INSTRUCTION/EVALUATION REPORT
WEATHER OBSERVER
Job Task: Methods and Procedures
Job Subtask Indicator
1. Adheres to priority of duties. a. Performs all position functions in accordance with
locally published priority of duties.
b. Evaluates observation elements in prescribed
order.
4. Maintains basic weather watch. a. Records meteorological and non-meteorological
data accurately and promptly.
b. Makes scheduled and unscheduled observations.
5. Compiles, evaluates, records, and
disseminates data.
a. Evaluates sky cover.
b. Determines ceiling and heights.
c. Determines visibility.
d. Records and reports atmospheric phenomena.
e. Determines sea level pressure, altimeter settings,
and station pressure.
f. Determines temperature data.
g. Determines wind data.
h. Measures precipitation and additive data.
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Appendix 3
12
WEATHER OBSERVER (Continued)
Job Task: Equipment
Job Subtask Indicator
8. Equipment capabilities are
utilized/maintained.
Operates position equipment/backup equipment
using prescribed procedures.
Job Task: Maintenance
Job Subtask Indicator
10. Performs routine maintenance on NWS
instruments.
a. Adjusts, cleans, resets, stores, makes minor
routine repairs to, and replaces expendable
materials in equipment.
b. Performs adjustments to delicate precision
instruments.
c. Keeps instruments clean and protected from
damage.
Job Task: Communication/Coordination
Job Subtask Indicator
12. Preduty/relief briefings are complete
and accurate.
a. Follows position relief checklist when exchanging
information.
b. Ensures that both individuals acknowledge the
positive transfer of responsibility.
c. When assuming a position, completes the
appropriate position log/computer entry to
indicate responsibility for a specific position or
combined position.
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Appendix 3
13
WEATHER OBSERVER (Concluded)
Job Task: Communication/Coordination (Concluded)
Job Subtask Indicator
13. Functions effectively as a team member. a. Maintains cooperative, professional manner.
b. Is courteous and tactful.
c. Is receptive to instructor’s/supervisor’s/team
member’s suggestions for improvement of job
performance.
d. Remains calm under stress.
e. Does not use abusive or profane language.
f. Convey pertinent information to other team
members in a timely manner.
15. Communication is clear/concise. Demonstrates clear and understandable speech
rate.
16. Uses prescribed phraseology. Uses approved procedural words, phrases, and
formats.
3120.4L 6/22/05
Appendix 3
14
BROADCAST
Job Task: Methods and Procedures
Job Subtask Indicator
1. Adheres to priority of duties. Performs all position functions in accordance with
locally published priority of duties.
5. Compiles, evaluates, records, and
disseminates data.
a. Discards nonpertinent data and makes corrections
as required.
b. Checks all sources for pertinent broadcast data.
c. Obtains required data from alternate sources when
required.
d. Updates data as required.
e. Starts all broadcast recordings at designated
times.
f. Adheres to prescribed content and format.
Job Task: Equipment
Job Subtask Indicator
8. Equipment capabilities are
utilized/maintained.
a. Operates position equipment/backup equipment
using prescribed procedures.
b. Removes and replaces obsolete data.
c. Records and monitors broadcast.
d. Records and monitors weather advisories and
surface reports.
6/22/05 3120.4L
Appendix 3
15
BROADCAST (Continued)
Job Task: Equipment (Concluded)
Job Subtask Indicator
8. Equipment capabilities are utilized/
maintained (Concluded)
e. Records and monitors PIREP summaries,
NOTAMs, and MTR/MOA statements.
f. Observes schedule and time restrictions.
g. Announces missing items.
h. Makes suspension announcements.
i. Reads and resets counters.
9. Equipment malfunctions are
recognized/restored.
Notifies Maintenance of malfunctions in
accordance with prescribed local procedures.
Job Task: Communication/Coordination
Job Subtask Indicator
12. Preduty/relief briefings are complete
and accurate.
a. Follows position relief checklist when exchanging
information.
b. Ensures that both individuals acknowledge the
positive transfer of responsibility.
c. When assuming a position, completes the
appropriate position log/computer entry to
indicate responsibility for a specific position or
combined position.
3120.4L 6/22/05
Appendix 3
16
BROADCAST (Concluded)
Job Task: Communication/Coordination (Concluded)
Job Subtask Indicator
13. Functions effectively as a team member. a. Maintains cooperative, professional manner.
b. Is courteous and tactful.
c. Is receptive to instructor’s/supervisor’s/team
member’s suggestions for improvement of job
performance.
d. Remains calm under stress.
e. Does not use abusive or profane language.
f. Conveys pertinent information to other team
members in a timely manner.
15. Communication is clear/concise. a. Has pleasant and positive voice.
b. Formulates message before transmitter is keyed.
c. Selects appropriate channels.
d. Has clear and understandable speech rate.
16. Uses prescribed phraseology. Uses approved procedural words, phrases, and
formats.
18. Makes only necessary transmissions. a. Radio/interphone are used only when necessary.
b. Transmits only required information/instructions.
Job Task: Pilot Weather Briefing
Job Subtask Indicator
24. Applies VFR Not Recommended (VNR)
procedures as prescribed.
Applies VNR procedures as prescribed.
6/22/05 3120.4L
Appendix 3
17
FLIGHT DATA/NOTAM/COORDINATOR
Job Task: Methods and Procedures
Job Subtask Indicator
1. Adheres to priority of duties. Performs all position functions in accordance with
locally published priority of duties.
2. Demonstrates ability to handle unusual
situations.
Demonstrates ability to handle unusual situations.
3. Initiates required search and rescue
situations.
a. Takes timely action regarding overdue, missing, or lost
aircraft.
b. Performs local communications search.
c. Initiates request for information on overdue aircraft
(QALQ), information request (INREQ), or alert notice
(ALNOT).
d. Expands communications search.
e. Prepares complete/accurate search and rescue (SAR)
messages.
f. Forwards field status reports and other pertinent data
within prescribed time limits.
g. Cancels all SAR messages.
5. Compiles, evaluates, records, and
disseminates data.
a. Accurately routes and distributes received flight data.
b. Addresses outbound traffic as required.
c. Posts all new flight data accurately and promptly.
d. Uses authorized symbols and abbreviations.
e. Revises flight data promptly as necessary.
f. Correctly formats/edits all messages.
g. Classifies, formats, and distributes NOTAMs as
prescribed.
h. Leased Service A/B system (LABS)—Adheres to
transmission schedule.
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Appendix 3
18
FLIGHT DATA/NOTAM/COORDINATOR (Continued)
Job Task: Equipment
Job Subtask Indicator
6. Equipment status is maintained. a. Maintains circuit operation, taking appropriate
action during circuit interruptions.
b. Uses weather chart reproduction and display
equipment.
7. Computer entries are correct. Uses prescribed procedures for computer entries.
8. Equipment capabilities are
utilized/maintained.
Operates position equipment/backup equipment
using prescribed procedures.
9. Equipment malfunctions are
recognized/restored.
a. Activates spare/backup equipment when required.
b. Notifies Maintenance of equipment malfunctions
in accordance with prescribed local procedures.
Job Task: Maintenance
Job Subtask Indicator
11. Replaces expendable materials as
necessary.
Correctly replaces ribbons and paper.
6/22/05 3120.4L
Appendix 3
19
FLIGHT DATA/NOTAM/COORDINATOR (Continued)
Job Task: Communication/Coordination
Job Subtask Indicator
12. Preduty/relief briefings are complete
and accurate.
a. Follows position relief checklist when exchanging
information.
b. Ensures that both individuals acknowledge the
positive transfer of responsibility.
c. When assuming a position, completes the
appropriate position log/computer entry to
indicate responsibility for a specific position or
combined position.
13. Functions effectively as a team member. a. Maintains cooperative, professional manner.
b. Is courteous and tactful.
c. Is receptive to instructor’s/supervisor’s/team
member’s suggestions for improvement of job
performance.
d. Remains calm under stress.
e. Does not use abusive or profane language.
f. Conveys pertinent information to other team
members in a timely manner.
14. Sensitive to needs of system users. a. Listens and responds to user requests in a
courteous and tactful manner.
b. Provides additional assistance/data when
requested.
3120.4L 6/22/05
Appendix 3
20
FLIGHT DATA/NOTAM/COORDINATOR (Concluded)
Job Task: Communication/Coordination (Concluded)
Job Subtask Indicator
15. Communication is clear/concise. a. Answers calls in a timely manner.
b. Has pleasant and positive voice.
c. Has clear and understandable speech rate.
d. Identifies calling facility when required.
e. Uses correct communication line to forward data.
f. Exchanges initials as required.
g. Deactivates communication line.
16. Uses prescribed phraseology. a. Uses approved procedural words, phrases, and
formats.
b. Listens for acknowledgment.
c. Issues instructions that are specific.
d. Ensures readbacks are correct.
17. Coordination is thorough. a. Conducts intrafacility/interfacility coordination in
a timely manner.
b. Forwards IFR departures, progress reports, and
arrival reports to ATC upon request.
6/22/05 3120.4L
Appendix 3
21
PREFLIGHT
Job Task: Methods and Procedures
Job Subtask Indicator
1. Adheres to priority of duties. Performs all position functions in accordance with
locally published priority of duties.
2. Demonstrates ability to handle unusual
situations.
Demonstrates ability to handle unusual situations.
5. Compiles, evaluates, records, and
disseminates data.
a. Completes required flight plan and entries.
b. Assists pilot in flight planning.
Job Task: Equipment
Job Subtask Indicator
7. Computer entries are correct. Uses prescribed procedures for computer entry.
8. Equipment capabilities are
utilized/maintained.
Operates position equipment using prescribed
procedures.
9. Equipment malfunctions are
recognized/restored.
Notifies Maintenance of malfunctions in
accordance with prescribed local procedures.
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Appendix 3
22
PREFLIGHT (Continued)
Job Task: Communication/Coordination
Job Subtask Indicator
12. Preduty/relief briefings are complete
and accurate.
a. Follows position relief checklist when exchanging
information.
b. Ensures that both individuals acknowledge the
positive transfer of responsibility.
c. When assuming a position, completes the
appropriate position log/computer entry to
indicate responsibility for a specific position or
combined position.
13. Functions effectively as a team member. a. Maintains cooperative, professional manner.
b. Is courteous and tactful.
c. Is receptive to instructor’s/supervisor’s/team
member’s suggestions for improvement of job
performance.
d. Remains calm under stress.
e. Does not use abusive or profane language.
f. Conveys pertinent information to other team
members in a timely manner.
14. Sensitive to needs of system users. a. Listens and responds to user requests in a
courteous and tactful manner.
b. Provides additional assistance/data when
requested.
15. Communication is clear/concise. a. Has pleasant and positive voice.
b. Has clear and understandable speech rate.
16. Uses prescribed phraseology.
Uses approved procedural words, phrases, and
format.
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Appendix 3
23
PREFLIGHT (Concluded)
Job Task: Pilot Weather Briefing
Job Subtask Indicator
19. Obtains sufficient background data. a. Receives request and determines actions required.
b. Obtains sufficient, pertinent information to
properly conduct preflight briefing.
20. Presents briefing in prescribed format. Presents standard, abbreviated, or outlook
briefing in accordance with prescribed
procedures.
21. Briefs in a tailored/organized/
clear/concise manner.
a. Provides information tailored to a specific flight.
b. Solicits PIREPs when applicable.
c. Provides other prescribed assistance or
information upon request.
22. Maintains awareness of current weather
and forecasts.
a. Reviews and analyzes all weather and
aeronautical data.
b. Indicates recognition of all significant
discrepancies between actual and forecast data.
c. Takes correct action in accordance with
prescribed procedures, when discrepancies exist.
23. Maintains required displays. a. Plots/posts weather charts correctly.
b. Maintains PIREP display.
24. Applies VNR procedures as prescribed. Applies VNR procedures as prescribed.
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Appendix 3
24
INFLIGHT
Job Task: Methods and Procedures
Job Subtask Indicator
1. Adheres to priority of duties. Performs all position functions in accordance with
locally prescribed priority of duties.
2. Demonstrates ability to handle unusual
situations.
Demonstrates ability to handle unusual situations.
3. Initiates required search and rescue
situations.
a. Indicates recognition of overdue aircraft.
b. Attempts radio contact of overdue aircraft.
5. Compiles, evaluates, records, and
disseminates data.
a. Records aircraft contacts.
b. Uses prescribed symbols/abbreviations.
c. Provides weather advisories.
d. Provides flight plan services.
e. Solicits/prepares/disseminates PIREPs in
prescribed format when applicable.
f. Performs unscheduled broadcasts.
g. Issues altimeter settings as prescribed.
h. Provides Airport Advisory Services/Airport
Information Services.
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Appendix 3
25
INFLIGHT (Continued)
Job Task: Methods and Procedures (Concluded)
Job Subtask Indicator
5. Compiles, evaluates, records, and
disseminates data. (Concluded)
i. Provides special visual flight rules (SVFR)
services.
j. Provides hazardous area reporting services.
k. Provides emergency services.
l. Keeps airmen and weather information current.
m. Provides VFR cruising level advisories.
Job Task: Equipment
Job Subtask Indicator
7. Computer entries are correct. Uses prescribed procedures for computer entries.
8. Equipment capabilities are
utilized/maintained.
a. Operates position equipment/backup equipment
using prescribed procedures.
b. Uses primary/secondary radios selectively.
c. Compares console instruments.
d. Correctly uses circular slide rule to solve
problems.
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Appendix 3
26
INFLIGHT (Continued)
Job Task: Equipment (Concluded)
Job Subtask Indicator
9. Equipment malfunctions are
recognized/restored.
a. Resets console clocks as required.
b. Responds promptly to aural/visual alarms.
c. Ensures status of NAVAID equipment.
d. Notifies Maintenance of malfunctions in
accordance with prescribed local procedures.
Job Task: Communication/Coordination
Job Subtask Indicator
12. Preduty/relief briefings are complete
and accurate.
a. Follows position relief checklist when exchanging
information.
b. Ensures that both individuals acknowledge the
positive transfer of responsibility.
c. When assuming a position, completes the
appropriate position log/computer entry to
indicate responsibility for a specific position or
combined position.
13. Functions effectively as a team member. a. Maintains cooperative, professional manner.
b. Is courteous and tactful.
c. Is receptive to instructor’s/supervisor’s/team
member’s suggestions for improvement of job
performance.
d. Remains calm under stress.
e. Does not use abusive or profane language.
f. Conveys pertinent information to other team
members in a timely manner.
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Appendix 3
27
INFLIGHT (Continued)
Job Task: Communication/Coordination (Continued)
Job Subtask Indicator
14. Sensitive to needs of system users. a. Listens and responds to user requests in a
courteous and tactful manner.
b. Provides additional assistance/data when
requested.
15. Communication is clear/concise. a. Has a pleasant and positive voice.
b. Has clear and understandable speech rate.
c. Responds promptly to aircraft calls.
d. Relays ATC clearances/advisories as received
from the control facility.
e. Formulates message before keying transmitter.
16. Uses prescribed phraseology. a. Uses approved procedural words, phrases, and
formats.
b. Listens for acknowledgment.
c. Issues instructions that are specific.
d. Ensures readbacks are correct.
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Appendix 3
28
INFLIGHT (Continued)
Job Task: Communication/Coordination (Concluded)
Job Subtask Indicator
17. Coordination is thorough. a. Conducts intrafacility/interfacility coordination in
a timely manner.
b. Forwards IFR departures, progress reports, and
arrival reports to ATC upon request.
18. Makes only necessary transmissions. a. Uses radio/interphone only when necessary.
b. Transmits only required information/ instructions.
c. Does not transmit separate messages when it
would be more effective to combine information.
Job Task: Pilot Weather Briefing
Job Subtask Indicator
19. Obtains sufficient background data. a. Receives requests and determines actions
required.
b. Obtains sufficient, pertinent information to
properly conduct preflight briefing.
20. Presents briefing in prescribed format. Presents standard, abbreviated, or outlook
briefing in accordance with prescribed
procedures.
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Appendix 3
29
INFLIGHT (Concluded)
Job Task: Pilot Weather Briefing (Concluded)
Job Subtask Indicator
21. Briefs in a tailored/organized/clear/
concise manner.
a. Provides information tailored to a specific flight.
b. Solicits PIREPs when applicable.
c. Provides other prescribed assistance or
information upon request.
22. Maintains awareness of current weather
and forecasts.
a. Reviews and analyzes all incoming weather and
aeronautical data.
b. Indicates recognition of significant discrepancies
between actual and forecast data.
c. Takes correct action in accordance with
prescribed procedures, when discrepancies exist.
23. Maintains required displays. a. Plots/posts weather charts correctly.
b. Maintains PIREP displays.
24. Applies VNR procedures as prescribed. Applies VNR procedures as prescribed.
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30
EFAS
Job Task: Methods and Procedures
Job Subtask Indicator
1. Adheres to priority of duties. Performs all position functions in accordance with
locally published priority of duties.
2. Demonstrates ability to handle unusual
situations.
Demonstrates ability to handle unusual situations.
Job Task: Equipment
Job Subtask Indicator
6. Equipment status is maintained. a. Checks transmitters and receivers.
b. Verifies status of weather radar.
c. Verifies status of weather chart reproduction and
display equipment.
d. Verifies status of GOES satellite.
e. Verifies operation of Service A request/reply.
7. Computer entries are correct. Uses prescribed procedures for computer entries.
8. Equipment capabilities are utilized/
maintained.
Operates position equipment/backup equipment
using prescribed procedures.
9. Equipment malfunctions are
recognized/restored.
Notifies Maintenance of malfunctions in
accordance with prescribed local procedures.
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Appendix 3
31
EFAS (Continued)
Job Task: Communication/Coordination
Job Subtask Indicator
12. Preduty/relief briefings are
complete/accurate.
a. Obtains preduty weather briefing from
appropriate source.
b. Follows position relief checklist when exchanging
information.
c. Ensures that both individuals acknowledge the
positive transfer of responsibility.
d. When assuming a position, completes the
appropriate position log/computer entry to
indicate responsibility for a specific position or
combined position.
13. Functions effectively as a team member. a. Maintains cooperative, professional manner.
b. Is courteous and tactful.
c. Is receptive to instructor’s/supervisor’s/team
member’s suggestions for improvement of job
performance.
d. Remains calm under stress.
e. Does not use abusive or profane language.
f. Conveys pertinent information to other team
members in a timely manner.
15. Communication is clear/concise. a. Has pleasant and positive voice.
b. Has clear and understandable speech rate.
c. Formulates message before keying transmitter.
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Appendix 3
32
EFAS (Continued)
Job Task: Communication/Coordination (Concluded)
Job Subtask Indicator
16. Uses prescribed phraseology. a. Uses approved procedural words, phrases, and
formats.
b. Listens for acknowledgment.
c. Issues instructions that are specific.
d. Ensures readbacks are correct.
18. Makes only necessary transmissions. a. Uses radio/interphone only when necessary.
b. Transmits only required information/ instructions.
Job Task: Pilot Weather Briefing
Job Subtask Indicator
19. Obtains sufficient background data. Receives requests and determines actions
required.
21. Briefs in a tailored/organized/
clear/concise manner.
Provides information tailored to a specific flight.
24. Applies VNR procedures as prescribed. Applies VNR procedures as prescribed.
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Appendix 3
33 (and 34)
EFAS (Concluded)
Job Task: Pilot Weather Briefing (Concluded)
Job Subtask Indicator
25. Maintains complete, accurate, real-time
weather.
a. Solicits, disseminates, and posts PIREPs
according to prescribed local procedures.
b. Reviews, describes, compares, and points out
significant factors depicted on the various charts
used at the position.
c. Selects all new relevant charts and updated
displays.
d. Selects all new relevant Service A data and
updates flight advisory materials and displays.
e. Modifies posted charts to reflect real-time
weather.
26. Develops flight advisories for
routes/altitudes.
Advises aircraft of alternate routes/altitudes to
avoid areas of hazardous weather.
27. Coordinates with the NWS and the
Center Weather Services Unit (CWSU).
a. Alerts WSFO and CWSU immediately when
conditions are reported that differ from forecasts.
b. Describes significant current weather changes.
c. Verifies information with the NWS and CWSU.
6/22/05 3120.4L
Appendix 4
1 (and 2)
APPENDIX 4
EN ROUTE INSTRUCTIONAL PROGRAM GUIDE
SECTION 1. INTRODUCTION
This Instructional Program Guide (IPG) includes information about the following four development stages:
I. FAA Academy Training (Courses 50143 and 50144).
II. Assistant Controller Training (Course 55053).
III. Nonradar/Radar Associated Controller Training (Course 55054).
IV. Radar Controller Training (Course 55055).
When training CPC’s who have lost operational currency or have transferred from another facility or area of
specialization, the TA shall decide which portions of the classroom and laboratory training will be
administered based on the needs of the specialist.
OJT shall be conducted and documented as specified in Chapter 3 of this order.
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3
SECTION 2. STAGE I: FAA ACADEMY TRAINING
SECTION 2A. AIR TRAFFIC BASICS (EN ROUTE)
(Course 50143)
GENERAL: This course is designed for individuals with no air traffic experience. It provides the
fundamental aviation/air traffic knowledge needed to prepare developmentals to begin training in their specific
air traffic option.
PREREQUISITE: Entry qualifications established for specific hiring source.
LOCATION: FAA Academy.
TRAINING LENGTH: 25 days/200 hours.
ADMINISTRATION: Training is administered in a classroom environment utilizing FAA Academyprepared instructional materials and includes the following topics:
introduction to the ATC system, publications, Federal Aviation Regulations,
principles of aerodynamics, aircraft types and characteristics, fundamentals of
navigation, pilot’s environment, flight assistance and emergencies, special
operations, wake turbulence, weather, and communications. Instruction is
delivered through classroom lecture accompanied by graphics and video.
Group discussions and exercises with limited hands-on practice and
demonstrations are provided. The student is evaluated using block tests and a
final comprehensive test.
TRAINING CONTENTS: The course covers 12 areas of instruction contained in 32 lessons.
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Appendix 4
4
1. BLOCK 1: INTRODUCTION TO THE ATC SYSTEM (32 hours).
a. The purpose of this block is to provide an orientation to the FAA organization, Air Traffic Service,
and the FAA Academy.
b. Covers the functions, elements, types of services, facilities, and key concepts that comprise the Air
Traffic Control System.
2. BLOCK 2: PUBLICATIONS (29 hours).
a. Covers the purpose of basic FAA orders and manuals.
b. Covers the purpose and contents of VFR/IFR charts and publications and teaches students how to read
them for navigational purposes.
3. BLOCK 3: FEDERAL AVIATION REGULATIONS (7 hours).
Covers the primary Federal rules and regulations that apply to Air Traffic Control.
4. BLOCK 4: PRINCIPLES OF AERODYNAMICS (4 hours).
Covers the fundamental principles of flight, including airfoils, relative wind, the four forces acting on an
aircraft in flight, the interrelationships of those forces, and lift factors.
5. BLOCK 5: AIRCRAFT TYPES AND CHARACTERISTICS (7 hours).
Covers the basics of aircraft identification for Air Traffic Control.
6. BLOCK 6: FUNDAMENTALS OF NAVIGATION (16 hours).
Covers the principles and methods of navigation as well as the equipment used.
7. BLOCK 7: PILOT’S ENVIRONMENT (5 hours).
Covers the instrumentation and systems used by a pilot to navigate and control the aircraft.
8. BLOCK 8: FLIGHT ASSISTANCE AND EMERGENCIES (9 hours).
a. Covers situations requiring special handling or services.
b. The difference between flight assistance and emergencies is discussed along with the different levels
and types of emergencies.
c. The purpose and function of the National Search and Rescue Plan are also presented.
9. BLOCK 9: SPECIAL OPERATIONS (2 hours).
Covers the most common types of flights that require unusual or special handling such as Presidential aircraft,
military operations, and medical flights.
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Appendix 4
5 (and 6)
10. BLOCK 10: WAKE TURBULENCE (3 hours).
Covers the causes and effects of wake turbulence.
11. BLOCK 11: WEATHER (39 hours).
a. Covers the fundamentals of weather.
b. Includes weather basics, hazardous effects of selected weather phenomena on flight, and the purpose
of weather products that are significant to aviation.
c. Includes how to read and understand these weather products.
12. BLOCK 12: COMMUNICATIONS (18 hours).
Covers the air traffic communication process including formatting of authorized communications,
phraseology, and control symbology.
13. EVALUATION.
a. Student proficiency is measured through a variety of methods. Academic progress is assessed
through the use of end-of-lesson tests and four academic block tests covering the following blocks:
(1) Block Test I - Lessons 1, 3 thru 8.
(2) Block Test II - Lessons 9 thru 15.
(3) Block Test III - Lessons 16 thru 22.
(4) Block Test IV - Lessons 23 thru 29.
b. A final comprehensive test is given at the end of all blocks of instruction. The score from this test
determines the course score.
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Appendix 4
7
SECTION 2B. INITIAL EN ROUTE TRAINING
(Course 50144)
GENERAL: This course is designed for developmental specialists. It provides job-related knowledge and
skill-oriented training. This training consists of classroom instruction, medium-fidelity skills practice utilizing
an interactive PC-based instructional system, and full-fidelity simulation in an en route laboratory
environment.
PREREQUISITE: Successful completion of Course 50143, or
Individual meets direct entry qualifications established for specific hiring source.
LOCATION: FAA Academy.
TRAINING LENGTH: 57 days/456 hours.
ADMINISTRATION: Training is administered in a classroom/laboratory environment utilizing FAA
Academy-prepared instructional materials and a simulated control area (Aero
Center). Training is primarily oriented to procedural studies and
demonstration/evaluation of control scenarios. Students are assessed during
Performance Verification (PV) on a pass/fail basis.
TRAINING CONTENTS: This course contains four blocks of instruction.
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Appendix 4
8
1. BLOCK 1: ACADEMICS (80 hours).
a. The purpose of this block is to present students with air traffic concepts and allow them to practice
basic skills.
b. Topics presented include Aero Center nonradar airspace, radio and interphone procedures, flight
progress strips, recording clearances and control information, forwarding flight plan and control information,
general control and board management, IFR clearances and route assignments, departure procedures, altimeter
setting and altitude assignment requirements, holding procedures, arrival and approach procedures, and Letters
of Agreement (LOAs).
2. BLOCK 2: NONRADAR ACADEMICS/LAB (152 hours).
a. This block of instruction emphasizes procedures for coordination and separation, stripmarking,
phraseology, and board management.
b. Academic topics presented include vertical, lateral, and longitudinal nonradar separation as well as
initial separation of arrivals and departures.
c. Part-task exercises and nonradar scenarios reinforce nonradar separation skills.
3. BLOCK 3: RADAR ACADEMICS/MEDIUM-FIDELITY LAB (96 hours).
a. This block allows students to use radar to improve Radar Associate (RA) skills, understand radar
controller responsibilities, and learn to work with the radar team.
b. Academic topics presented include Aero Center radar airspace, radar data display, RDP and FDP
message composition and entry, beacon code assignment, radar identification, radar handoff and point out,
radar separation and safety alerts, radar vectoring, radar departures and arrivals, speed adjustment,
emergencies, additional services, and military operations.
c. Part-task exercises are included to reinforce academics.
4. BLOCK 4: RADAR ASSOCIATE ACADEMICS/LAB (128 hours).
a. This block focuses on learning and applying skills to perform Radar-Associate duties.
b. Academic topics presented include radar console equipment, position relief briefing, and situation
awareness.
c. Part-task and full-task scenarios are included to allow students to practice RA skills.
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Appendix 4
9
5. EVALUATION.
Student proficiency is measured through a variety of methods described as follows.
a. Academic progress is assessed through the use of nongraded end-of-lesson tests, two map tests (radar
and nonradar Aero Center airspace), and three academic block tests covering the following areas:
(1) Block Test I - Academics.
(2) Block Test II - Nonradar.
(3) Block Test III - Radar.
b. The application portion of the course consists of skill-based scenarios that provide feedback on how
well the student applies proper air traffic procedures in a simulated environment. These scenarios are included
in Blocks II, III, and IV as follows.
(1) Block II contains part-task exercises and nonradar scenarios. The final nonradar scenario is an
evaluation of students’ cumulative knowledge and skills at that point in the course.
(2) Block III contains part-task radar scenarios in a medium-fidelity lab environment.
(3) Block IV contains part-task and increasingly complex full-task scenarios presented in a fullfidelity lab environment. One student is on the RA position, one instructor is on the R position, and one
instructor provides OJT to the student.
6. PERFORMANCE VERIFICATION (PV).
a. PV shall consist of an academic examination and an assessment of a skill-based scenario. A score of
70 percent is required for successful completion of the academic assessment.
b. PV specialists and/or operationally current support staff or supervisory personnel shall conduct the
skill-based assessments.
c. Students shall be assessed within the requirements outlined in the current edition of FAA Order
7110.65, Air Traffic Control, and Chapter 3 of this order.
d. Following the skill-based assessment, the student shall be “debriefed” by the PV specialist. During
this debrief, the PV specialist shall ask for explanations regarding questionable control actions and weigh
responses in order to evaluate the student’s cognitive skills. This investigation provides PV personnel the
opportunity to identify areas that need improvement.
e. Students shall be assessed within the PV standards process. The process consists of four critical
elements:
(1) Rater Reliability. Evaluation consistency is maximized by thorough training of temporary duty
(TDY) PV personnel and instruction on the student briefing process. This provides a reliable method for
insuring that assessments take place in a similar manner from student to student.
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Appendix 4
10
(2) PV Scenarios. The scenarios incorporate field requirements, so when a student can perform the
tasks necessary to run a problem, he/she will have demonstrated the skills necessary to begin field training.
(3) PV Assessment. The PV process is based on expert assessment. PV is not assessing at the full
performance skill level. Rather, PV determines if students have the fundamental knowledge necessary to
begin field OJT. Initial assessments shall be conducted using one PV specialist observing one student.
(4) PV Reassessment. In the event of an unsuccessful PV scenario, the student shall receive
additional training from the FAA Academy targeted to identified weaknesses. After completion of this
training, another PV scenario shall be conducted using two PV specialists not involved in the first assessment.
The two PV specialists shall then reach consensus before a decision can be made regarding the student’s
success or failure.
f. In the event that a student is unsuccessful during the second assessment, PV shall notify the
appropriate service area office. Disposition of the unsuccessful student shall be determined by the service area
office in accordance with the proper directives.
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Appendix 4
11
SECTION 3. STAGE II: ASSISTANT CONTROLLER TRAINING
(FLIGHT DATA) (Course 55053)
GENERAL: The purpose of this stage is to prepare the developmental to perform independently (under
general supervision) all duties of the assistant controller position on all sectors within an area of specialization
and to attain certification on those positions.
This stage of training is administered in two parts: classroom instruction and OJT. The classroom training
uses facility-prepared instructional materials to supplement the FAA Academy-prepared materials.
PREREQUISITE: Successful completion of Stage I PV.
CLASSROOM TRAINING: The classroom portion of training is administered using lesson plans
developed by the FAA Academy and the facility and conducted under
the direction of the TA. Facility lesson plans shall be developed for:
- Center/area of specialization knowledge.
- Flight data processing.
- Computer operations.
Evaluations shall be developed and administered for these lesson
plans.
OJT: After successful completion of classroom training, OJT shall be
conducted in the operational environment in accordance with Chapter
3 of this order.
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Appendix 4
12
1. CLASSROOM TRAINING. The individual shall successfully demonstrate the following skills and
complete the following objectives.
a. Center Area Chart. Given a center area chart depicting the location of low- and high-altitude
NAVAIDs, the individual shall:
(1) Label each NAVAID/fix with its correct identifier (including the first NAVAID outside the
area).
(2) Depict all airways and jet routes extending from the first NAVAID/fix outside the area and label
each.
(3) Depict and identify sector boundaries.
(4) Depict and identify special use airspace.
(5) Identify adjacent center sectors.
b. Area of Specialization Chart. Given a chart of the area of specialization depicting low-altitude and
high-altitude NAVAID locations and center boundaries, the individual shall:
(1) Execute all items in paragraph 1a above.
(2) Indicate total mileage between NAVAIDs and/or fix posting.
(3) Depict and label all intersections.
(4) Depict and label restricted, prohibited, and warning areas and other special use airspace.
(5) Depict and label all approach control airspace, VFR towers, FSS locations, and class B, C, D,
and E airspace.
c. Operating Communication System. Given an operational position containing a communication
system (i.e., Voice Switching Control System [VSCS], etc.), the individual shall:
(1) Place outgoing calls:
(a) Locate the interphone jack/dual jack module at the assistant position.
(b) Locate the interphone and radio jacks/dual jack module at the controller position.
(c) Identify and state the function of the five components of a pushbutton dial.
(d) Identify and state the function of the VSCS display module (VDM).
(e) Identify and state the function of the key panel module, short ring, ring and flash, and
release keys.
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Appendix 4
13
(f) Place direct access calls.
(g) Place override calls.
(2) Receive incoming calls:
(a) Identify the basic components of the system/VDM on which incoming calls are received.
(b) Identify the audio/visual signals for an incoming call.
(c) Operate the radio transfer key when the:
1 Controller uses the I/R jack.
2 Controller uses the interphone jack.
3 Controller answers an interphone line.
4 Developmental answers an interphone line.
d. Flight Data Position (Nonautomated). Given an operational position, flight progress strips, and
flight plan information, the developmental shall perform the full range of flight data duties in the
nonautomated mode, including:
(1) Compute sector fix postings.
(2) Apply flight data procedures applicable to the assigned center.
(3) Pick up and sequence the strips for delivery.
(4) Place the strips in the appropriate bay at receiving sectors.
(5) Post and forward flight plan information.
e. Flight Data Position (Automated). Given an operational position in an automated environment that
contains a computer entry device, the individual shall:
(1) Identify and state the function of the:
(a) Function keys.
(b) DSR keyboard.
(c) Computer readout device.
(d) Flight strip printer.
(e) Input/output typewriter.
(f) URET display if applicable.
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Appendix 4
14
(2) Prepare and enter computer messages in correct format.
(3) Respond to computer-generated messages.
(4) If applicable, pick up and sequence the strips and deliver in the appropriate bay at receiving
sectors.
2. CLASSROOM TRAINING EVALUATION.
a. Locally prepared evaluations shall be administered on:
(1) The center chart.
(2) The area of specialization chart.
(3) Processing flight data in the nonautomated and automated modes.
(4) Computer message entry.
b. Additional evaluations may be developed to evaluate the individual’s progress as deemed necessary
to meet facility and/or individual training needs.
3. OJT. Through OJT, the developmental shall demonstrate the ability to satisfactorily perform the
applicable job subtasks described in Appendix 2 of this order.
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SECTION 4. STAGE III: NONRADAR AND RADAR-ASSOCIATE
CONTROLLER TRAINING
(Courses 55054 and 55056)
GENERAL: The purpose of this stage is to prepare the developmental to perform independently (under
general supervision) all duties of a nonradar and a radar-associate controller on all sectors within the assigned
area of specialization and to attain certification on those sectors (Course 55054).
This stage is subdivided into three types of training: classroom/situational training, simulation training, and
OJT. When training CPC’s who have lost operational currency or have transferred from another facility or
area of specialization, the TA shall decide which portions of the classroom and laboratory training will be
administered based on the needs of the specialist. Pass/fail criteria shall apply in this stage of training.
An optional administration of this stage of development (Course 55056) allows for the developmental to attain
certification on two nonradar/radar-associate control positions of operation in an area of specialization. These
sectors are selected for OJT and evaluation based on their potential to provide the developmental with realistic
but fair standards in demonstrating an ability to handle control situations anticipated in the assigned area of
specialization. After successfully obtaining certification on these two sectors, the developmental may proceed
to the next stage of training: radar control (Course 55057).
PREREQUISITE: Successful completion of Stage II (Assistant Controller Training).
CLASSROOM/SITUATIONAL This training is conducted under the direction of the facility TA using
TRAINING: self-study guides and lesson plans developed at the FAA Academy
and at the local facility. Classroom/situational training should also
include training exercises that allow the developmental to apply the
knowledge acquired during the self-study and classroom training.
SIMULATION TRAINING: Simulation training consists of familiarization, instructional, and
evaluation exercises designed to allow the developmental to apply the
basic skills and knowledge gained during classroom/situational
training.
OJT: After successful completion of classroom and simulation training,
OJT shall be conducted in the operational environment in accordance
with Chapter 3 of this order.
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1. NONRADAR CLASSROOM TRAINING. Classroom training shall include the following:
a. The En Route Study Guide (ES-7-1).
b. Detailed chart of assigned area of specialization. Given a chart of the assigned area of specialization
depicting low-altitude and high-altitude NAVAID symbols, the developmental shall be able to:
(1) Label each NAVAID in the area of specialization and the first NAVAID outside the area of
specialization.
(2) Depict and label adjacent sector and facility boundaries.
(3) Depict the airways extending from the first NAVAID outside the sectors and label each.
(4) Depict and label all intersections.
(5) Depict the mileage between NAVAIDs and/or fix postings on each route segment.
(6) Label all MEAs, MRAs, MOCAs, and MCAs.
(7) Depict and label restricted, prohibited, and warning areas and other special use areas.
(8) Depict and label all approach control airspace, VFR towers, and FSSs.
(9) Depict and label the following information for those airports within the area of specialization
not served by a full-time approach control facility that have published penetration/approach procedures:
(a) Published holding pattern direction and turns.
(b) Initial penetration/approach altitude.
(c) Initial penetration/approach fix.
(d) Outbound and inbound heading/bearing/radial.
(e) Direction of procedure turn (if applicable).
(f) Missed approach procedures and altitudes.
c. Special Military Operations self-study guide and assessments (ES-7-2 and ES-7-2.1 thru ES-7-2.8).
d. Letters of agreement and facility orders pertinent to the assigned area of specialization.
e. Phraseology/Strip Marking self-study guide and assessment (EW-7-1 and EW-7-1.1).
f. Additional requirements as identified by the facility (e.g., depict standard instrument departures
[SIDs]/standard terminal arrivals [STARs], depict Class B, C, D, and E airspace).
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2. NONRADAR CLASSROOM/SITUATIONAL TRAINING.
a. The facility training department shall instruct the following FAA Academy-developed lesson plans:
E-8-26 Recording Clearances and Control Information
E-8-27 Radio and Interphone Communication
E-8-29 Vertical Separation
E-8-30 Longitudinal Separation
E-8-31 Lateral Separation
E-8-33 General Control and Board Management
E-8-34 IFR Clearances and Route Assignments
E-8-35 IFR Flight Direction, Altitude Assignment, and Altimeter Setting
E-8-38 Approaches
E-8-39 Initial Separation of Departures/Arrivals and Visual Separation
E-8-40 Holding Aircraft
E-8-42 Forwarding Control Information
E-8-44 Air Traffic Services
E-8-45 Lost Communication Procedures
E-8-46 Initiating Emergency Procedures
E-8-47 VFR and VFR/OTP Procedures
E-8-48 Special VFR
b. Each facility will develop nonradar classroom skills development exercises that allow
developmentals to apply specific skills and knowledge acquired during academic instruction. The exercises
will provide the developmental with the opportunity to:
(1) Record clearances and control information on strips.
(2) Use correct radio and interphone message format and communication procedures.
(3) Determine the need for separation (plotting and projecting).
(4) Issue clearances according to priority.
(5) Apply effective board management.
3. NONRADAR SIMULATION TRAINING.
a. During the nonradar simulation stage of training, the developmental will apply nonradar ATC
procedures in accordance with Order 7110.65 and other pertinent directives. Guidelines for development and
administration of simulation scenarios are listed in paragraph 6 of this section.
b. Nonradar simulation scenarios will be conducted in a one-position sector configuration.
c. Nonradar Familiarization Scenarios. The developmental shall be given nonradar familiarization
scenarios on one sector in the assigned area of specialization. The scenarios will provide a highly interactive
instructional environment in which the instructor and developmental will be able to discuss strategies and
alternatives.
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d. Nonradar Instructional/Evaluation Scenarios.
(1) Instructional scenarios provide the developmental with the opportunity to practice performing
nonradar ATC duties in a simulated operational environment.
(2) The TA shall determine the number of nonradar instructional scenarios the developmental will
complete. Periodic evaluation scenarios shall be conducted to determine the developmental’s progress through
the completion of the instructional scenarios.
(a) Example: For areas of specialization that have sectors where lack of radar coverage
requires extensive use of nonradar control procedures, the TA may require the administration of 11
instructional scenarios, with instructional scenario numbers 8 and 11 as evaluations.
(b) Example: For areas of specialization that have sectors where lack of radar coverage or
existing procedures require only occasional use of nonradar control procedures, the TA may determine that no
instructional scenarios need be administered.
(3) If the developmental’s training program calls for the administration of facility-developed
evaluation scenarios, they shall be administered at regular intervals during the nonradar procedures laboratory
segment of training. The evaluations shall be pass/fail. If the developmental does not meet the requirements
for successful completion of the scenario, the TA may determine that skill enhancement training is warranted.
The skill enhancement training may include:
(a) Classroom instruction,
(b) CBI courseware, and/or
(c) Instructional scenarios.
Skill enhancement training shall be followed by a re-evaluation scenario at the same complexity point level as
that at which the failure occurred.
(4) Developmentals shall be removed from training if they fail to meet the requirements for
satisfactory completion of nonradar training.
e. Nonradar Scenario Development. The following situations and procedural items shall be included in
the simulation scenarios. Other items may be added as deemed appropriate by the TA, based on their
applicability in the developmental’s sectors.
(1) Applying Separation Rules:
(a) Crossing, converging, and passing in opposite directions.
(b) Overtakes.
(c) Separation from: adjacent airspace, obstructions, and special use airspace.
(d) Successive arrivals and departures.
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(e) Simultaneous arrivals and departures.
(f) Arrivals with altitudes inverted.
(2) Communication and Coordination:
(a) Hearback/readback errors.
(b) Transfer of control and communications.
(c) Communication with aircraft through other than direct pilot-controller communication.
(d) Inter/intra facility coordination.
(e) Coordinate restrictions.
(f) Verify information.
(3) Clearances and Control Information:
(a) IFR clearances.
(b) Clearance to alternate airport.
(c) VFR-on-top (VFR/OTP).
(d) VFR traffic encountering IFR.
(e) Route change in flight.
(f) Arrivals and departures.
(g) Approaches, including high-altitude IFR approaches.
(h) Holding.
(i) Transfer of control and communications.
(j) Airfiles and VFR popups.
(k) Pilot deviations.
(l) Request for altitude change at assigned altitude.
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(4) Procedures:
(a) Interphone.
(b) Metering/Flow control.
(c) Fuel dumping.
(d) Approach control saturation.
(e) Special flight operations.
(f) Military (e.g., special use airspace [SUA], altitude reservations [ALTRVs], aerial
refueling).
(5) Emergencies and Equipment Outages:
(a) Loss of communication.
(b) Inflight emergencies.
(c) Aircraft with minimum fuel.
(d) NAS control equipment failures (e.g., communications, NAVAIDs).
(e) Inflight equipment malfunctions.
(f) Overdue aircraft.
(g) Hijacking.
(6) Weather:
(a) Reporting and disseminating weather information.
(b) Changes to routes due to weather (e.g., departures, arrivals, en route).
f. Nonradar Scenario Complexity Workload. The worksheet on the following pages is used in
determining the complexity workload for each nonradar scenario. The worksheet allows inclusion of the
particular characteristics encountered in each sector for which scenarios are being developed. After
establishing the desired complexity level for a given scenario, use the worksheet to arrive at the desired
numerical total plus or minus three points for that scenario. Local reproduction of this worksheet is approved.
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FIGURE 1. CONTROL SCENARIO COMPLEXITY WORKLOAD WORKSHEET
Center: _____________________________
Scenario Number: ____________________
Sector Number: ______________________
Point Factor: _________________________ points
I. FUNCTIONS
NUMBER
OF
FUNCTIONS
POINT
VALUE
TOTAL
POINTS
A. Departure 5
B. Arrival 4
C. En Route (requiring control function) 4
D. En Route (no control function) 2
E. Emergency or Radio Failure
(Problems ________)
4
F. Special Flights (7110.65, Chapter 9) 3
G. Required Coordination (additional
points when above functions require
coordination)
1
Totals
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FIGURE 1. CONTROL SCENARIO COMPLEXITY WORKLOAD WORKSHEET
(Continued)
II. PROBLEM CONTENT
A. High-Altitude Instrument Approach
B. Sector Radio Equipment Failure (Problems )
C. Visual Separation
D. Special VFR
E. Composite Flight Plans
F. Airfiles
G. VFR OTP Flights
H. Inter-Center Coordination
I. Intra-Center Coordination
J. Civil Jets (climbing or descending into/out of high altitude)
K. Pilot Requesting Altitude Change En Route
L. Revisions: 1. from adjacent centers
2. pilot revises estimates
3. pilot requests route change
M. Direct Route Flights
N. SIGMETs
O. NOTAMs
P. Non-Receipt of Position Reports (not a radio failure)
Q. Weather Below Minimums (requiring change in destination)
R. Weather Below Minimums (requiring missed approach and holding
for change in weather)
S. Two-Way Radio Communications Failure
T. NAVAID Failure
U.
V.
W.
X.
Y.
Z.
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(1) Complexity Workload. Function values are as follows:
(a) Departure 5
(b) Arrival 4
(c) En route (requiring control function) 4
(d) En route (no control function) 2
(e) Emergency or aircraft radio failure 4
(f) Special flight 3
(g) Required coordination 1
(additional point for each required
coordination function associated with
the above functions)
(2) Complexity Definitions.
(a) A departure is defined as an aircraft that originates IFR flight in the scenario sector. A
popup or airfile en route is counted as a departure.
(b) An arrival is defined as an aircraft that terminates IFR flight within the scenario sector.
An aircraft requesting special VFR flight is counted as an arrival.
(c) “En route (requiring control function)” refers to an aircraft that originates outside and
passes through the scenario sector requiring controller action.
(d) “En route (no control function)” refers to an aircraft that originates outside and passes
through the scenario sector requiring only routine communication.
(e) An en route aircraft operating at an altitude under approach control jurisdiction is counted
as an en route and a coordination factor.
(f) An emergency is defined as a distress or urgency condition requiring controller action.
When an emergency is planned in the scenario, use an en route aircraft.
(g) When a radio failure is planned in the scenario, use an en route aircraft.
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(3) Scenario Program Example. The example in Figure 2 shows how a training program may be
designed to fulfill the requirements of this stage.
FIGURE 2. SAMPLE NONRADAR SIMULATION SCENARIOS
Scenario
Complexity
Points Type
A 70 Familiarization
B 75 Familiarization
C 80 Familiarization
D 80 Familiarization
E 85 Familiarization
F 85 Familiarization
G 85 Familiarization
H 90 Familiarization
I 90 Familiarization
J 90 Familiarization
1 70 Instructional
2 75 Instructional
3 80 Instructional
4 80 Instructional
5 85 Instructional
6 90 Instructional
7 90 Evaluation-Preparatory
8 90 Evaluation (Pass/Fail)
9 95 Instructional
10 95 Instructional
11 95 Evaluation (Pass/Fail)
4. RADAR-ASSOCIATE CLASSROOM/SITUATIONAL TRAINING.
a. The facility training department shall provide the following instruction:
(1) FAA Academy-developed lesson plans:
E-11-1 Fundamentals of Radar
E-11-2 Radar Data Display
E-11-3 Radar Equipment
E-11-4 RDP Message Entry
E-11-5 Beacon Code Assignment
E-11-6 Radar Identification
E-11-7 Radar Handoff and Pointout
E-11-8 Radar Separation and Safety Alerts
E-11-9 Radar Vectoring
E-11-10 Radar Departures and Arrivals
E-11-11 Speed Adjustment
E-11-12 Radar Emergencies
E-11-13 Additional Services
E-11-15 Position Relief Briefing
E-11-17 Radar Controller Scan
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(2) DARC operations.
(3) Sector team responsibilities.
b. Each facility will develop part-task exercises that allow developmentals to apply skills and
knowledge acquired during academic instruction. The exercises will provide the developmental with the
opportunity to:
(1) Enter computer messages from the radar-associate position.
(2) Identify radar map symbols, function keys, aircraft, weather, etc., on radar displays.
(3) Make beacon code assignments.
(4) Practice radar identification and Mode C verification procedures.
(5) Practice the transfer of radar identification.
(6) Apply knowledge of radar separation minimums.
(7) Identify when to integrate nonradar procedures into a radar environment to ensure positive
separation.
(8) Perform a position relief briefing.
5. RADAR-ASSOCIATE SIMULATION TRAINING.
a. During the radar-associate simulation stage of training, the developmental will apply ATC procedures
in accordance with Order 7110.65 and other pertinent directives. General guidelines for development and
administration of simulation scenarios are listed in paragraph 6 of this section.
b. All radar-associate scenarios shall be conducted in a two-position sector configuration with the
developmental working the radar-associate position. The radar position may be worked by a certified radar
controller, a support specialist, or a contract instructor.
c. Familiarization Scenarios. The developmental shall be given radar-associate familiarization
scenarios on one sector in the assigned area of specialization. The scenarios will provide a highly interactive
instructional environment in which the instructor and developmental will be able to discuss strategies and
alternatives. These scenarios should emphasize the importance of effective interaction between the radar
associate and other sector team members.
d. Radar-Associate Instructional/Familiarization Scenarios.
(1) Instructional scenarios provide the developmental with the opportunity to practice performing
radar-associate ATC duties in a simulated operational environment.
(2) The TA shall determine the number of radar-associate instructional scenarios the developmental
will complete. Evaluation scenarios shall be administered at regular intervals during the radar-associate
laboratory segment of training. The evaluations shall be pass/fail.
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(a) Example: For areas of specialization that have sectors where lack of radar coverage
requires extensive use of nonradar control procedures, the TA may require the administration of 30
instructional scenarios, with instructional scenario numbers 10, 14, 18, 22, 26, and 30 as evaluations.
(b) Example: For areas of specialization that have sectors where there is no lack of radar
coverage or where existing procedures require only occasional use of nonradar control procedures, the TA may
require 20 instructional scenarios, with instructional scenario numbers 11, 14, 17, and 20 as evaluations.
(3) If the developmental does not meet the requirements for successful completion of the scenario,
the TA may determine that skill enhancement training is warranted. The skill enhancement training may
include:
(a) Classroom instruction, and/or
(b) Instructional scenarios.
Skill enhancement training shall be followed by a re-evaluation scenario at the same level as that at which the
failure occurred.
(4) Developmentals shall be removed from training if they fail to meet the requirements for
satisfactory completion of radar-associate training.
e. Radar-Associate Scenario Development. The following situations and procedural items shall be
included in the familiarization and instructional scenarios. Other items may be added as deemed appropriate
by the TA, based on their applicability in the individual sectors.
(1) Applying Separation Rules (radar and nonradar):
(a) Crossing, converging, and opposite direction traffic.
(b) Overtakes.
(c) Separation from: adjacent airspace, obstructions, and special use airspace.
(d) Successive arrivals and departures.
(e) Simultaneous arrivals and departures.
(f) Arrivals with altitudes inverted.
(2) Communication and Coordination:
(a) Hearback/readback errors.
(b) Transfer of control and communications.
(c) Communication with aircraft through other than direct pilot-controller communication.
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(d) Inter/intra facility coordination.
(e) Coordinate restrictions.
(f) Verify information.
(3) Clearances and Control Information:
(a) IFR clearances.
(b) Clearance to alternate airport.
(c) VFR/OTP.
(d) VFR traffic encountering IFR.
(e) Route change in flight.
(f) Arrivals and departures.
(g) Approaches, including high-altitude IFR approaches.
(h) Holding.
(i) Transfer of control and communications.
(j) Airfiles and VFR popups.
(k) Pilot deviations.
(l) Request for altitude change at assigned altitude.
(4) Procedures:
(a) Interphone procedures.
(b) Metering/Flow control.
(c) Fuel dumping.
(d) Approach control saturation.
(e) Special flight operations.
(f) Military procedures (e.g., SUA, flight breakups, MARSA, ALTRVs, aerial refueling).
(g) Areas of marginal radar coverage.
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(h) Loss of radar requiring the use of nonradar procedures.
(i) Traffic alert and collision avoidance system (TCAS) resolution advisory.
(5) Emergencies and Equipment Outages:
(a) Loss of communication.
(b) Inflight emergencies.
(c) Aircraft with minimum fuel.
(d) NAS control equipment failures (e.g., communications, NAVAIDs).
(e) Inflight equipment malfunctions.
(f) Overdue aircraft.
(g) Hijacking.
(h) Loss of Mode C or transponder failure.
(i) Unexpected aircraft performance.
(6) Weather:
(a) Reporting and disseminating weather information.
(b) Changes to routes due to weather (e.g., departures, arrivals, en route).
f. During the radar-associate simulation stage of training, the developmental will perform the following
in accordance with Order 7110.65:
(1) Issue clearances using correct phraseology.
(2) Forward control information using correct phraseology.
(3) Record clearances and control information on strips, using approved symbols and abbreviations.
(4) Communicate using radio and interphone procedures.
(5) Use effective board management techniques.
(6) Demonstrate situational awareness.
(7) Obtain information from an aircraft in an emergency and notify the proper facilities.
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(8) Obtain and disseminate weather information.
(9) Demonstrate knowledge of all applicable letters of agreement.
(10) Demonstrate knowledge of the assigned area of specialization.
(11) Give and receive a position relief briefing.
g. Radar-Associate Scenario Difficulty. This section covers the development of radar-associate
scenarios. A radar associate must control varying volumes of traffic and resolve situations of varying
complexity. Volume level is the basic criterion for scenario development.
(1) Complexity Factor. Scenario complexity is based on the number of situations which require a
radar-associate controller to apply the various procedures in Order 7110.65, such as separation,
making/receiving handoffs, VFR-weather advisories, vectoring, and emergencies.
(2) Volume Level Criteria. This element refers to the hourly operations rate.
(a) The hourly operations rate is computed using the following method:
1 Take a sector traffic sample of the busiest 8-hour period during a facility’s “busy” day
(37th busiest day of year), a facility’s “peak” day, and a facility’s average day (based on the average traffic
during the previous calendar year).
2 Add the number of aircraft handled during each of the three 8-hour periods and divide
by 24.
(b) The hourly operations rate calculated using the above method shall be the 100 percent
volume level. Other volume levels can be calculated accordingly.
(c) The hourly operations rate at the 100 percent level shall be a minimum of 25.
EXAMPLE:
DAY # OF AIRCRAFT
Busy 240
Peak 320
Average 230
The hourly operations rate would be 790 divided by 24, which equals 33. The 100 percent
volume level for this sector is 33.
(3) Guidelines for Radar-Associate Scenarios.
(a) Conflict alert shall be deactivated during every other scenario, and during all evaluation
scenarios.
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(b) An attempt should be made to develop scenarios that have an even flow of traffic.
(c) Position relief briefings shall be received and given on all instructional scenarios.
(4) Scenario Program Example. The example in Figure 3 shows how a training program may be
designed to fulfill the requirements of this stage.
FIGURE 3. SAMPLE RADAR-ASSOCIATE SIMULATION SCENARIOS
Scenario Volume (%) Type
A 70 Familiarization
B 70 Familiarization
C 75 Familiarization
D 75 Familiarization
E 75 Familiarization
1 80 Instructional
2 80 Instructional
3 80 Evaluation-Preparatory
4 80 Instructional
5 80 Evaluation (Pass/Fail)
6 85 Instructional
7 85 Instructional
8 90 Instructional
9 90 Instructional
10 90 Evaluation (Pass/Fail)
11 95 Instructional
12 95 Instructional
13 95 Instructional
14 100 Instructional
15 100 Evaluation (Pass/Fail)
h. User Request Evaluation Tool (URET).
(1) Facilities equipped with URET shall conduct training utilizing URET upon completion of radarassociate simulation training. Each developmental shall complete course 55087, URET Air Traffic Operator's
Training. The scenarios contained within this course shall not be evaluated on a pass/fail basis.
(2) Upon completion of the URET training course, site specific radar-associate instructional
scenarios using URET shall be administered. These instructional scenarios provide the developmental with
the opportunity to practice performing radar-associate ATC duties utilizing URET in a simulated operational
environment.
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(3) The TA shall determine the number of radar-associate URET instructional scenarios the
developmental will complete. Evaluation scenarios shall be administered at regular intervals during the radarassociate URET laboratory segment of training. These evaluations shall be pass/fail.
(a) Example: The TA may require the administration of 15 radar-associate URET
instructional scenarios with instructional scenario numbers 12 and 15 as evaluations.
(4) If the developmental does not meet the requirements for successful completion of the scenario,
the TA may determine that skill enhancement training is warranted. The skill enhancement training may
include:
(a) Classroom instruction, and/or
(b) Instructional scenarios.
Skill enhancement training shall be followed by a re-evaluation scenario at the same level as that at which the
failure occurred.
(5) Developmentals shall be removed from training if they fail to meet the requirements for
satisfactory completion of radar-associate training.
(6) Radar-Associate URET Scenario Development. Facilities shall use the scenario development
guidance established in this IPG for the radar-associate scenarios to create URET scenarios. This includes the
situations and procedural items and the difficulty guidance (volume and complexity factors). The TA may add
other items to the scenarios that are deemed appropriate for the individual sectors.
(7) During the URET Radar-Associate simulation stage of training, the developmental will perform
the following :
(a) Setup and manage URET windows.
(b) Respond to color coding in Aircraft List (alerts, IAFDOF, UTM, HERT, etc.).
(c) Utilize and maintain URET flight data management tools (free text area, speed/heading,
bookkeeping box, highlighting, etc.).
(d) Amend flight plan data.
(e) Investigate and prioritize alerts.
(f) Effectively use trial planning to test and resolve conflicts.
(g) Identify and resolve conflicts when conflict probe is deactivated.
(h) Ensure Preferential Routings have been issued and entered.
(i) Apply stop probe and host hold.
(j) Identify status of URET software (flight planning, probe, trial planning, weather).
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i. Additional Scenarios.
(1) Following the successful completion of the evaluations and prior to the start of OJT, additional
scenarios may be administered for the developmental’s initial OJT sector. The number and duration of
scenarios will be determined by the TA based on the needs of the area of specialization.
(2) It is recommended that developmentals receive sector-specific scenarios prior to starting OJT on
each new sector.
6. NONRADAR/RADAR-ASSOCIATE/RADAR-ASSOCIATE URET SCENARIO GUIDELINES.
The following guidelines are designed to assist in the development of scenarios. The guidelines also provide
for standard administrative procedures. All personnel involved in the development of scenarios for use in the
National En Route Traffic Training program shall follow these guidelines.
a. Development Guidelines.
(1) Each scenario shall be 60 minutes in duration.
(2) Scenarios shall progress in complexity. It is necessary to complete scenarios at the lowest level
of complexity first and progressively work up to the highest.
(3) Scenarios shall reflect the current operations in the area of specialization.
(4) When weather is a factor in the scenario, this shall be indicated in the scenario Instructor Guide
and Remote Guide, to ensure that the remote position will have the necessary information.
(5) The instructor shall assist as necessary to keep problem continuity, except during evaluation
scenarios.
b. Administrative Guidelines.
(1) The TA will determine the number of scenarios the developmental must complete.
(2) A preparatory evaluation scenario must be administered prior to the first evaluation scenario.
(3) Developmentals cannot be evaluated on any procedures or situations that they have not had
experience with in previous scenarios.
(4) The results of the developmental’s performance during each scenario shall be recorded on
FAA Form 3120-25 and discussed with the developmental (see Appendix 2 of this order for instructions).
Forms used during the evaluation scenario shall be retained and filed.
(5) If the developmental does not meet the requirements for successful completion, the provisions
of FAPM Letter 330-1 shall be followed.
c. Instructor Guide. An Instructor Guide shall be developed for each control scenario. The purpose of
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the guide is to relay instructional intent from the scenario developer to the lab instructor. The guide shall be
divided into three sections:
(1) Information for Instructor. This section describes the scenario content and objectives.
(2) Instructor Action. This section describes the actions required to accomplish the scenario
objectives.
(3) Developmental Application and Technique. This section lists the information to be provided to
the developmental prior to the start of the scenario (e.g., scenario objectives, starting conditions).
d. Remote Guide. A Remote Guide shall be developed for each control scenario. This guide provides
the remote controller with instructions essential to the scenario (e.g., remote strips, scenario plus time, next-fix
estimates, and initial contact times). Any pertinent remarks, such as when to declare an emergency, the
type of emergency and pilot’s intentions, altitude requests, destination changes, fuel problems, etc., should be
noted in the Remote Guide as well as the Instructor Guide.
7. OJT. Nonradar/Radar-Associate Position Operation. Through OJT, the developmental shall demonstrate
the ability to satisfactorily perform the applicable job subtasks listed in Appendix 2 of this order.
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SECTION 5. STAGE IV: RADAR CONTROLLER TRAINING
(Courses 55055 and 55057)
GENERAL: The purpose of this development stage is to qualify the developmental to perform the full range
of duties and attain certification on all radar positions of operation in an area of specialization (Course 55055).
This stage is subdivided into three types of training: classroom/situational training, simulation training, and
OJT. Portions of this stage of training may be used for specialists who have lost their operational currency or
specialists who have transferred from another facility or area of specialization. The TA shall ascertain which
portions of this stage will be administered based on the needs of the specialist. Pass/fail criteria shall also
apply in this stage of training.
An optional administration of this stage of development (Course 55057) allows for the developmental to attain
certification on two radar positions of operation in an area of specialization. After successfully obtaining
certification on these two sectors, the developmental shall be required to qualify on all remaining radarassociate/radar sectors within the assigned area of specialization. The developmental shall be required to
certify on a radar-associate position before proceeding to the associated radar position. If the developmental is
unable to receive OJT on the next available radar position, he/she should be given OJT on the next available
radar-associate position. The certification process should be radar associate-radar, radar associate-radar, etc.
Certification on the radar-associate position will precede certification on the radar position. (Log as Course
55057.)
PREREQUISITE: Successful completion of Stage III (Nonradar/Radar-Associate
Controller Training).
CLASSROOM/SITUATIONAL This training is administered using FAA Academy-developed and
TRAINING: facility-developed course materials for instruction of ATC
procedures. This academic component of training consists of
classroom instruction and adequate practice using CBI and/or DYSIM
exercises.
SIMULATION TRAINING: This training consists of DYSIM laboratory time to administer the
necessary familiarization, instructional, and evaluation scenarios.
OJT: After successful completion of classroom training, OJT shall be
conducted in the operational environment in accordance with Chapter
3 of this order.
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Appendix 4
36
1. CLASSROOM/SITUATIONAL TRAINING.
a. The facility training department shall instruct the following FAA Academy-developed lesson plans
for Courses 55055 and 55057:
E-11-1 Fundamentals of Radar
E-11-2 Radar Data Display
E-11-3 Radar Equipment
E-11-4 RDP Message Entry
E-11-5 Beacon Code Assignment
E-11-6 Radar Identification
E-11-7 Radar Handoff and Pointout
E-11-8 Radar Separation and Safety Alerts
E-11-9 Radar Vectoring
E-11-10 Radar Departures and Arrivals
E-11-11 Speed Adjustment
E-11-12 Radar Emergencies
E-11-13 Additional Services
E-11-15 Position Relief Briefing
E-11-17 Radar Controller Scan
b. Radar Qualification Examination.
(1) Prior to entering a simulated radar environment, the developmental shall pass the radar
qualification examination obtained from the FAA Academy on a CBI disk. If the developmental does not
meet the requirements for successful completion of the examination, the TA may determine that skill
enhancement training is warranted.
(2) Skill enhancement training may include:
(a) Additional classroom instruction, and/or
(b) CBI training.
(3) If the developmental does not pass the radar qualification examination after additional training,
the provisions of FAPM Letter 330-1 shall be followed.
c. Area-Specific Training.
(1) Additional basic skills training shall result in the developmental being able to accomplish the
following:
(a) Locate and identify each radar system serving the assigned area of specialization.
(b) Describe the radar coverage and any limitation pertaining to the area of specialization and
adjacent areas.
(c) Identify the radio equipment and landlines associated with the radar positions.
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37
(d) Explain in detail applicable LOAs and any special procedures.
(2) The TA shall develop an evaluation instrument to assess area-specific knowledge.
2. SIMULATION TRAINING.
a. Familiarization Scenarios. These scenarios should provide a highly interactive instructional
environment in which the instructor and developmental will be able to discuss strategies and alternatives
related to the performance of air traffic duties. The scenarios should emphasize the importance of effective
interaction between the radar controller and other team members.
b. Instructional Scenarios. These scenarios provide the developmental with the opportunity to practice
performing radar ATC duties in a simulated operational environment.
c. General Guidelines.
(1) Given a radar sector in the assigned area of specialization, the developmental will apply ATC
procedures in accordance with all applicable directives.
(2) The developmental shall complete scenarios at a lower level of complexity first and
progressively work to the highest.
(3) The results of the developmental’s performance during each scenario shall be recorded on FAA
Form 3120-25 and discussed with the developmental (see Appendix 2 of this order). Forms used during
evaluation scenarios shall be retained in the developmental’s training folder as specified in Chapter 2, Section
4 of this order.
(4) Scenarios should be 60 minutes in duration.
(5) The developmental shall be given radar familiarization scenarios on one sector in the assigned
area of specialization.
(6) Instructional scenarios shall be conducted in a two-position sector configuration with the
developmental working the radar position. The radar-associate position may be worked by a certified radar
controller, a support specialist, a contract training instructor, or an individual who has successfully completed
Stage III of training.
(7) The TA shall determine the number of radar simulation scenarios that the developmental will
complete. Periodic evaluation scenarios shall be conducted to determine the developmental’s progress through
the completion of the instructional scenarios.
Example: The TA may require the administration of 5 familiarization and 15 instructional radar
scenarios, with instructional scenario numbers 5, 10, and 15 as evaluation scenarios.
(8) Evaluation scenarios shall be administered at regular intervals during the instructional scenario
segment of training. The evaluations shall be pass/fail.
(9) A preparatory evaluation scenario shall be administered prior to the first evaluation scenario.
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38
(10) Developmentals cannot be evaluated on any procedures or situations that they have not had
experience with in previous scenarios.
(11) The instructor shall assist, as necessary, to keep scenario continuity, except during pass/fail
evaluation scenarios.
(12) If the developmental does not meet the requirements for successful completion of the scenario,
the TA may determine that skill enhancement training is warranted. This training may include:
(a) Classroom instruction,
(b) CBI training, and/or
(c) Scenarios.
Skill enhancement training will be followed by an evaluation scenario at the same level as the scenario that the
developmental did not complete satisfactorily.
(13) If the developmental does not meet the requirements for successful completion after skill
enhancement training, the provisions of FAPM Letter 330-1 shall be followed.
d. Guidelines for the Development of Simulation Scenarios.
(1) Complexity Factors. Complexity factors are those situations which require a radar controller to
apply the various procedures in Order 7110.65 and other applicable directives (see examples in paragraph 2e
below). The number of complexity factors in a scenario shall be increased as the volume level is increased.
(2) Volume Level Criteria. See Section 4, paragraph 5g(2) of this appendix for detailed
instructions.
(3) Instructor Guide and Remote Guide. See Section 4, paragraphs 6c and 6d of this appendix for
instructions.
(4) Conflict alert shall be deactivated during every other scenario and during all evaluation
scenarios.
(5) Scenarios shall include unusual situations and seldom-used procedures.
(6) Scenarios shall reflect the current operations in the developmental’s area of specialization.
(7) Position relief briefings shall be received and given on all simulation scenarios.
e. Radar Instructional Scenario Complexity Factors. The following complexity factors (situations and
procedural items) should be included in the scenarios based on their applicability in the area of specialization.
The TA shall determine which of the following situations and procedural items will be included in the
evaluation scenarios.
(1) All radar identification methods and radar termination.
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39
(2) Vectoring (e.g., to geographical point, to final approach course, for separation, departures, off
route, around weather, no-gyro, flight breakup, sequencing).
(3) Departures and arrivals simultaneously in sector.
(4) Separation (e.g., overtaking situations; crossing, converging, and opposite direction traffic; from
adjacent airspace, obstructions, and special use airspace; primary to primary, beacon to beacon, and beacon to
primary; radar and nonradar).
(5) Request to VFR/OTP.
(6) Request control from adjacent controller.
(7) Release control to adjacent controller.
(8) Service to VFR aircraft (e.g., encountering IFR, providing advisories).
(9) Cancellation of IFR.
(10) Inflight emergency.
(11) Special flight operations.
(12) Aircraft with minimum fuel and fuel dumping.
(13) Aircraft equipment failures (e.g., communications, navigation equipment, Mode C, and/or
transponder failure).
(14) Request for altitude change.
(15) Successive arrivals and departures.
(16) Approach control saturation.
(17) Arrivals with altitudes inverted.
(18) Military procedures (e.g., change in destination, aerial refueling, ALTRVs, formation flights,
MARSA, high-altitude penetration, IFR military training routes (IRs) and VFR military training routes (VRs),
etc.).
(19) Weather (e.g., route change in flight, change in departure/arrival route, deviations, below
minimums requiring missed approach and holding, etc.).
(20) Communicating with aircraft through other than direct pilot-controller communication.
(21) Marginal radar coverage.
(22) Loss of radar requiring the use of nonradar procedures.
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40
(23) Control equipment failures (e.g., NAVAIDs, radar, communications).
(24) Handoffs and pointouts (e.g., sector to sector, facility to facility, in relation to preceding flights,
etc.).
(25) Refusal, noncompliance, and/or nonreceipt of clearance, unexpected aircraft performances,
erroneous readbacks, etc.
(26) Holding (e.g., implementing and recovering from holding procedures; loss of communications;
alternate airport; minimum fuel; reidentifying aircraft).
(27) Clearances (e.g., IFR, approaches, to alternate airport, etc.).
(28) Obtaining and disseminating weather information.
(29) Application of approach control procedures and/or services (e.g., arrival and departure,
simultaneous and successive).
(30) Hijack.
(31) Airfiles and popups.
(32) Air Evac or Air Ambulance (Lifeguard).
(33) Overdue aircraft.
(34) TCAS resolution advisory.
(35) NOTAMs.
(36) Other (specify).
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41 (and 42)
f. Scenario Program Example. Figure 4 shows an example of how a training program may be designed
to fulfill the requirements listed above.
FIGURE 4. SAMPLE RADAR SIMULATION SCENARIOS
Scenario Volume (%) Type
A 70 Familiarization
B 70 Familiarization
C 75 Familiarization
D 75 Familiarization
E 75 Familiarization
1 80 Instructional
2 80 Instructional
3 80 Evaluation-Preparatory
4 80 Instructional
5 80 Evaluation (Pass/Fail)
6 85 Instructional
7 85 Instructional
8 90 Instructional
9 90 Instructional
10 90 Evaluation (Pass/Fail)
11 95 Instructional
12 95 Instructional
13 95 Instructional
14 100 Instructional
15 100 Evaluation (Pass/Fail)
g. Additional Scenarios.
(1) Following successful completion of the evaluations and prior to the start of OJT, additional
control scenarios may be administered on each sector in the developmental’s area of specialization. These
scenarios are intended to introduce the developmental to sector-specific operations and traffic flows.
(2) The scenarios will provide a highly interactive instructional environment in which the instructor
and developmental will be able to discuss strategies and alternatives.
(3) The number of scenarios will be determined by the TA based on the needs of the area of
specialization.
(4) Control scenarios may use combined sector and position configurations.
3. OJT.
a. Through OJT, the developmental shall demonstrate the ability to satisfactorily perform the applicable
job subtasks described in Appendix 2 of this order.
b. Developmentals shall receive a minimum of 1 hour of instruction on the primary backup system prior
to certification on the first radar sector. (The type and method of training will be determined by the facility
ATM and will be coordinated with the appropriate bargaining unit at the local level.)
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Appendix 5
1 (and 2)
APPENDIX 5
FLIGHT SERVICE STATION
INSTRUCTIONAL PROGRAM GUIDE
SECTION 1. INTRODUCTION
This IPG includes information about the following three components of FSS qualification and certification
training:
I. FAA Academy Training.
II. Automated Flight Service Station (AFSS) Training.
III. FSS Training.
Target hours for the completion of each operational position shall be assigned according to the facility training
directive. OJF shall be assigned as specified in Chapter 3 of this order. Additional OJT, skill enhancement
training, and other forms of training may be recommended by the individual’s training team, as necessary, to
provide the individual with every opportunity for success.
Performance and certification skill checks shall be performed and documented as specified in Chapter 3 of this
order.
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Appendix 5
3
SECTION 2. I. FAA ACADEMY TRAINING
SECTION 2A. AIR TRAFFIC BASICS (FLIGHT SERVICE)
(Course 50243)
GENERAL: This course is designed for newly hired individuals with no air traffic experience, or for non-air
traffic FAA employees selected for the air traffic option. It provides the necessary aviation/air traffic
fundamental knowledge needed to prepare the students to begin training in their specific air traffic option.
PREREQUISITE: Entry qualifications as established by OPM.
LOCATION: FAA Academy.
TRAINING LENGTH: 25 days/200 hours.
ADMINISTRATION: Training is administered in a classroom/laboratory environment
utilizing FAA Academy-prepared instructional materials and includes
Introduction to the ATC System, Publications. Federal Aviation
Regulations, Principles of Aerodynamics, Aircraft Types and
Characteristics, Fundamentals of Navigation, Pilot’s Environment,
Flight Assistance and Emergencies, Special Operations, Wake
Turbulence, Weather, and Communications. Instruction is carried out
through classroom lecture accompanied by graphics and video. Group
discussions and exercises with limited hands-on practice and
demonstrations are provided. The student is evaluated using block
tests, final comprehensive test.
TRAINING CONTENTS: The course covers 12 areas of instruction contained in 32 lessons.
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4
1. BLOCK 1: INTRODUCTION TO THE ATC SYSTEM (32 hours)
a. The purpose of this block is to provide an orientation to the FAA organization, Air Traffic Service,
and the FAA Academy.
b. Covers the functions, elements, and types of services, facilities, and key concepts that comprise the
Air Traffic Control System.
(1) BLOCK 2: PUBLICATIONS (29 hours)
a. Covers the purpose of basic FAA orders and manuals.
b. Covers the purpose and content of VFR/IFR charts and publications and teaches students how to read
them for navigational purposes.
3. BLOCK 3: FEDERAL AVIATION REGULATIONS (7 hours)
Covers the primary Federal rules and regulations that apply to Air Traffic Control.
4. BLOCK 4: PRINCIPLES OF AERODYNAMICS (4 hour).
Covers the fundamental principles of flight, including airfoils, relative wind, the four forces acting on an
aircraft in flight, the interrelationships of those forces, and lift factors.
(1) BLOCK 5: AIRCRAFT TYPES AND CHARACTERISTICS (7 hours)
Covers the basics of aircraft identification for Air Traffic Control.
6. BLOCK 6: FUNDAMENTALS OF NAVIGATION (16 hours)
Covers the principles and methods of navigation as well as the equipment used.
7. BLOCK 7: PILOT ENVIRONMENT (5 hours)
Covers the instrumentation and systems used by a pilot to navigate and control the aircraft.
8. BLOCK 8: FLIGHT ASSISTANCE AND EMERGENCIES (9 hours).
a. Covers situations requiring special handling or services
b. The difference between flight assistance and emergencies is discussed along with the different levels
and types of emergences.
c. The purpose and function of the National Search and Rescue Plan are also presented.
9. BLOCK 9: SPECIAL OPERATIONS (2 hours)
Covers the most common types of flights that require unusual or special handling such as Presidential aircraft,
military operations, and medical flights.
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Appendix 5
5 (and 6)
10. BLOCK 10: WAKE TURBULENCE (3 hours)
Covers the causes and effects of wake turbulence.
11. BLOCK 11: WEATHER (39 hours)
a. Covers the fundamentals of weather.
b. Includes weather basics, hazardous effects of selected weather phenomena on flight, and the purpose
of weather products that are significant to aviation.
c. Includes how to read and understand these weather products.
12. BLOCK 12: COMMUNICATIONS (18 hours).
Covers the air traffic communication process including formatting of authorized communications,
phraseology, and control symbology.
13. BLOCK 13: EVALUATION
a. Student proficiency is measured through a variety of methods; Academic progress is assessed through
the use of end-of-lesson tests and four academic block tests covering the following blocks:
(1) Block Test I – Lessons 1, 3 thru 8
(2) Block Test II – Lessons 9 thru 15
(3) Block Test III – Lessons 16 thru 22
(4) Block Test IV – Lessons 23 thru 29
b. A final comprehensive test is given at the end of all blocks of instruction. The score from this test
determines the course score.
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7
SECTION 2B. FLIGHT SERVICE INITIAL TRAINING
(Course 50244)
GENERAL: This course is initial training for individuals selected for the flight service options. It is
designed for students who have completed Course 50243, controllers transferring from either the terminal or
en route option, or facility rated military controllers. It provides the necessary flight service and weather
knowledge to prepare the student to begin on-the-job training at a field flight service station.
PREREQUISITE: Successful completion of Course 50043, 50143, or 50243
or
Successful completion of Stage 1 training for en route or terminal option
or
Full performance level rating from a military air traffic control facility and
approval by Controller-Training Division.
or
Approval by Controller-Training Division;
and
Course 57511, LAWRS;
LOCATION: FAA Academy.
TRAINING LENGTH: 52 days/416 hours.
ADMINISTRATION: Training is administered in a classroom/laboratory environment utilizing
FAA Academy-prepared instructional materials. Training is specific and
fast-paced, and includes integrated communications switching, M1FC,
flight data, search and rescue, weather observations, weather analysis,
weather radar and weather satellite data interpretation, broadcast, aircraft
orientation, inflight, and preflight. Training is focused on performance
through job-simulation exercises during laboratory sessions. After
successful completion of FAA Academy training, the developmental is
qualified to begin OJT. This course is pass/fail. An overall score of 70
percent is required to pass this course. Although not required to pass this
course, there are three NWS certification exams and the M1FC keyword
examination that must be passed prior to beginning OJT. If these
examinations are not passed while at the Academy, they must be retaken in
the field until they are passed.
TRAINING CONTENTS: This course contains 13 blocks of instruction.
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Appendix 5
8
1. BLOCK 1: INDOCTRINATION (12 hours).
a. The purpose of this block is to provide ATCSs with an orientation to the FAA organization, Air
Traffic Service, and the FAA Academy.
b. Topics presented include human relations, FAA Academy rules and procedures, the flight service
mission and training requirements, and career progression.
2. BLOCK 2: ICSS (4 hour).
a. This block of instruction demonstrates the generic features of the ICSS and operating procedures of
the Direct Access and Indirect Access keypads. It is intended to enable the student to function in the lab. The
developmental is required to successfully complete the appropriate ICSS specialist course that corresponds
with their facility equipment prior to beginning OJT.
b. Limited hands-on practice and demonstrations are provided.
3. BLOCK 3: M1FC INTRODUCTION (4 hours). This block furnishes the fundamental knowledge of
system components and their operation.
a. The Academy uses a PC-based computer system to emulate M1FC functions. The display is
identical to M1FC in all respects, but there are differences in the keyboard. The keyboard has been modified
to emulate the M1FC keyboard by replacing the key caps with the same keys as M1FC, but there are no
function keys. The students are taught to type in the keywords rather than use function keys. Students will
require additional M1FC function key training at the facility prior to beginning OJT.
b. M1FC keywords are taught throughout the course in the block of instruction to which they apply.
The M1FC examination is given at the end of the course to verify student knowledge of the keywords. The
student is required to pass this test prior to beginning OJT. If the student does not pass this test at the
Academy, it must be retaken at the facility until it is passed.
4. BLOCK 4: FLIGHT DATA (32 hours classroom, 14 lab).
a. Students are provided with the training and skills to process and modify flight plans and transmit and
edit flight movement messages.
b. Specific instruction is given in IFR charts, flight plan processing, flight plan handling, and Service B
edit procedures. Hands-on training is provided through practice and laboratory exercises.
5. BLOCK 5: WEATHER ANALYSIS (100 hours classroom, 28 lab).
a. In this block of instruction, students are taught the fundamentals of weather needed to provide
effective pilot weather briefings.
b. Instruction is given in weather basics, weather products, and the hazardous effects on flight of certain
weather phenomena.
c. Upon completion of this block, students are given the NWS pilot weather briefing certification
examination.
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Appendix 5
9
6. BLOCK 6: SERVICE A/B FUNCTIONS (18 hours).
a. This block of instruction furnishes training to retrieve weather information necessary for pilot
weather briefings, including encoding and decoding of location identifiers, processing of NOTAM
information, and surface weather observations.
b. Hands-on training is given through practice and laboratory exercises.
7. BLOCK 7: BROADCAST (8 hours classroom, 6 lab)
a. This block covers data analysis, format, and the recording procedures used for making Unscheduled
Broadcasts, TWEBs, and HIWAS Broadcasts.
b. Hands-on training is provided through practice and laboratory exercises.
8. BLOCK 8: SEARCH AND RESCUE (14 hours classroom, 10 lab).
a. This block provides students with training in the procedures and responsibilities for reporting and
searching for missing/overdue aircraft and the rescue of aircrew and passengers.
b. Hands-on training is provided through practice and laboratory exercises involving simulated
missing/overdue aircraft scenarios.
9. BLOCK 9: AIRCRAFT ORIENTATION (24 hours classroom, 20 lab).
a. This block of instruction contains background information on orientation procedures. The student is
introduced to operating principles of the NDB and VOR equipment. The student is taught phraseology used
during an orientation.
b. Hands-on training is provided through practice and laboratory exercises.
10. BLOCK 10: WEATHER RADAR (12 hours).
a. This block introduces students to the fundamentals of weather radar.
b. Topics include the NWS radar network, types of radars, components of the radar, characteristics of
the radar beam, and interpretation of radar reports, charts, and the WSR-88D display.
c. Upon completion of this block, students are given the NWS weather radar certification examination.
11. BLOCK 11: PREFLIGHT (16 hours classroom, 22 lab).
a. Students are trained in the fundamentals of the three types of pilot weather briefings, logging the
briefings, and providing TIBS.
b. Hands-on training is provided through the use of practice and laboratory exercises.
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10
12. BLOCK 12: INFLIGHT (22 hours classroom, 20 lab).
a. This block provides procedures for soliciting and disseminating PIREPs, requesting and relaying
ATC instructions, handling emergency inflight operations, and providing inflight services.
b. Hands-on training is provided through practice and laboratory exercises.
13. BLOCK 13: WEATHER SATELLITE (24 hours).
a. This block of instruction provides training in the interpretation of satellite photos. Emphasis is placed
on the various cloud features that identify the locations, including altitude, of aviation weather hazards.
Exercises are included for hands-on training.
b. Upon completion of this training, students are given the Weather Satellite Certification Examination
(2 hours).
14. EVALUATION.
a. Student proficiency is measured through a variety of methods. In addition to the certification
examination, academic progress is assessed through the use of end-of-lesson tests and three academic block
tests covering the following areas:
Block Test I: Blocks 2-4, 6-8.
Block Test II: Blocks 7, 9, 11-12.
Pilot Weather Briefer Certification Exam-Block 5.
Weather Radar Certification Exam-Block 10.
Weather Satellite Data Interpretation Exam-Block 13.
M1FC Keyword Examination-Block 3-4, 6-8.
b. Laboratory exercises to evaluate performance skills are scheduled at the end of Blocks 4, 5, 7, 8, 9,
11, and 12.
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11 (and 12)
SECTION 3. STAGE II. AUTOMATED FLIGHT SERVICE
STATION FACILITY QUALIFICATION/CERTIFICATION
TRAINING
OVERVIEW: Automated Flight Service Facility Qualification/Certification Training is comprised of several
courses that are administered at the field facilities. Each course is described in detail on the following pages.
Some courses may not apply to all AFSSs. Model-1-equipped facilities using AISR for backup equipment
shall include AISR equipment training.
AFSS AREA KNOWLEDGE (Course 55239): Provides the developmental with knowledge specific to
the assigned facility necessary to begin position qualification training in an AFSS.
AFSS WEATHER OBSERVER (Course 55240): Provides OJT for position qualification and
certification to perform weather observer duties.
AFSS FLIGHT DATA/EDIT (Course 55242): Provides OJT for position qualification and certification to
perform flight data duties.
AFSS NOTAM (Course 55243): Provides OJT for position qualification and certification to perform
NOTAM duties.
AFSS PREFLIGHT (Course 55244): Provides OJT for position qualification and certification to perform
preflight duties.
AFSS BROADCAST (Course 55241): Provides OJT for position qualification and certification to
perform broadcast duties.
AFSS INFLIGHT (Course 55245): Provides OJT for position qualification and certification to perform
inflight duties.
AFSS COORDINATOR (Course 55246): Provides OJT for position qualification and certification to
perform coordinator duties.
NOTE: AFSS EN ROUTE FLIGHT ADVISORY SERVICE (EFAS) (Course 55247): Provides OJT for
position qualification and certification to perform EFAS duties. This course is available but not required for
facility certification.
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13
SECTION 3A. AFSS AREA KNOWLEDGE
(Course 55239)
GENERAL: The purpose of this development stage of training is to provide the developmental with
knowledge necessary to begin position qualification training. This section provides knowledge unique to each
FSS.
PREREQUISITE: Successful completion of Section 2. FAA Academy Training or
previous FSS certification. Additional prerequisites may be
established by the ATM and shall be identified in the facility’s training
directive.
OBJECTIVE: At the end of this section of training and any required equipment
training, the developmental shall be qualified to begin position
qualification training.
TRAINING LENGTH: The Area Knowledge section shall be completed within the following
limitations: developmentals assigned to an AFSS from outside the
proposed consolidated Flight Plan Area (FPA) and developmentals
assigned to an AFSS from within the FPA shall be allotted hours
contained in the facility’s training directive.
Discontinuation of training will be a result of a training review that
recommends no further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training shall be administered in a classroom
environment using facility-developed training materials. The ATM or
his/her designee shall administer the training. Answer keys shall be
developed for all written tests.
This section of training is administered on a pass/fail basis. The
developmental shall complete the:
1. Open-book examination, using all available references, with a
minimum score of 90 percent.
2. Closed-book examination, without references, with a minimum
score of 70 percent.
The facility shall develop a standard Area Knowledge package for its
respective FPA. The Area Knowledge package will be divided into
two sections, an “open-book” and a “closed-book” portion, and at the
discretion of the ATM may consist of drawing maps, written tests, or
both.
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14
1. EXAMINATIONS.
a. Open Book. The open-book portion will require a general working knowledge and can include, but is
not limited to, the following subjects with associated point values assigned.
(1) Public use (non-major) airports in the FPA.
(2) Airways in the FPA.
(3) ARTCC/approach control sector boundaries in the FPA.
(4) General knowledge of adjacent FPAs.
(5) Use of aeronautical charts and publications.
(6) Interphone line structure in the FPA.
(7) Knowledge unique to the FPA.
(8) Military training route (MTR)/military operations area (MOA) structure in the FPA.
b. Closed Book. The closed-book portion will require a detailed knowledge and can include, but is not
limited to, the following subjects with associated point values assigned.
(1) Major airports (as determined by ATM).
(2) VOR/VORTAC locations and identifiers (not frequencies) in the FPA.
(3) ARTCC boundaries in the FPA (not sectors).
(4) FSS Remote Communications Outlet (RCO) locations in and adjacent to the FPA.
(5) Weather radar locations in and adjacent to the FPA.
(6) Restricted areas in the FPA.
(7) Prominent terrain features in the FPA (as determined by ATM).
(8) Weather patterns applicable or unique to the FPA (as determined by ATM).
(9) Airports with an instrument approach in the FPA.
(10) EFAS outlets controlled by the AFSS Flight Watch Control Station (FWCS) and those outlets in
the FPA controlled by other FWCSs.
(11) Facility directives and LOAs.
(12) AFSS RCO locations adjacent to the FPA.
(13) Knowledge of ATC radar coverage in the FPA.
(14) Control tower and/or Class B, C, or D information.
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15
2. GUIDELINES FOR DEVELOPING THE AREA KNOWLEDGE PACKAGE. The Area
Knowledge Guidelines are items that can be added to or deleted from, depending on the facility needs.
a. Landing Areas.
(1) City and airport name.
(2) Location (mileage and direction).
(3) Airport identifier.
(4) Longest runway, facilities, and fuel.
(5) Airports restricted to light aircraft due to length of runways, conditions, etc.
(6) Elevation and remarks.
(7) Jet arresting barriers.
(a) Type.
(b) Runway.
(8) Designated jet instrument runway.
(9) Runway restrictions (weight, etc.).
(10) Civilian open to transient military aircraft.
(11) Military open to civil aircraft.
(a) Method of obtaining approval.
(b) Method of obtaining arrival/departure information.
(12) Visual Approach Slope Indicator (VASI) or Precision Approach Path Indicator (PAPI).
(13) UNICOM.
(a) Airports.
(b) Frequency.
(14) Two-way radio requirement.
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16
(15) Check for overdue aircraft.
(a) Whom to contact.
(b) Method of contacting.
b. NAVAIDS.
(1) VOR/VORTAC/DME.
(a) Location.
(b) Class.
(c) Identifier.
(d) Frequency.
(e) Unusable radials.
(f) Usable distance.
1 Low VOR (L-VOR).
2 Medium VOR (M-VOR).
3 High VOR (H-VOR).
(g) Monitoring responsibilities.
(h) Issuing NOTAMs.
(2) Non-directional beacons.
(a) Location.
(b) Class.
(c) Identifier.
(d) Frequency.
(e) Usable distance.
(f) Monitoring responsibilities.
(g) Issuing NOTAMs.
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17
(3) Radar.
(a) FAA facilities.
(b) RAPCON.
(c) RATCF.
(d) IFR arrival/departure.
1 Location.
2 Primary frequency.
(e) Available services.
1 Basic radar.
2 Terminal radar service area (TRSA).
3 Class C.
4 Class B.
5 Surveillance approach/precision procedures.
(4) Instrument landing systems.
(5) Direction finding, location, and controlling facility.
c. Airways and airspace data.
(1) Airway identification.
(2) Radials.
(3) Minimum altitudes.
(a) MEA.
(b) MCA.
(c) MRA.
(4) Mileages.
(5) Classification of airspace within the FPA.
(6) Preferred routes.
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18
d. Topography and weather.
(1) Topography (use legend on sectional charts).
(a) Cities and towns.
(b) Highways and roads.
(c) Relief (terrain).
(d) Hydrographic features.
(e) Miscellaneous.
(2) Weather.
(a) Types of observations.
1 Radiosonde.
2 Hourly.
3 Supplemental.
(b) Terrain affecting local weather.
1 Mountains and mountain passes.
2 Rivers.
3 Valleys.
(c) Area factors contributing to formation of:
1 Fog.
2 Frontal weather.
3 Thunderstorms.
4 Turbulence.
5 Winds.
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19
(d) Forecast availability.
1 Area.
(aa) Forecast center.
(bb) Times of issuance.
2 Terminal.
(aa) Forecast center.
(bb) Terminal locations.
(cc) Times of issuance.
3 Winds aloft.
(aa) Forecast center.
(bb) Terminal locations.
(cc) Times of issuance.
4 Inflight weather advisories.
e. Frequencies and services.
(1) FSSs (specific to FPA).
(a) Standard transmitting and receiving frequencies.
(b) Recorded weather information.
(c) RCOs.
1 Locations.
(aa) High-altitude outlets.
(bb) Low-altitude outlets.
2 Frequencies.
(d) EFAS.
1 Locations.
(aa) High-altitude outlets.
(bb) Low-altitude outlets.
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20
2 Frequencies.
(e) Local Airport Advisory Service, Remote Airport Advisory Service, Remote Airport
Information Service.
1 Location.
2 Established frequencies.
(2) ATCTs, TRACONs, Air Force RAPCONs, and Navy RATCFs.
(a) Primary VHF local control frequency.
(b) Primary military VHF frequency.
(c) Primary military UHF frequency.
(d) Nonstandard guarding frequency.
(3) ARTCCs.
(4) Pilot-to-forecaster service—military.
(a) Location.
(b) Method of obtaining.
(c) Frequencies used.
f. Air traffic control procedures.
(1) Air traffic clearances.
(a) ARTCC.
1 Method of obtaining.
2 Method of delivering.
(b) Tower and/or approach control.
1 When required.
2 Relay to pilot.
(2) Instrument approach procedures.
(a) ILS.
(b) Automatic direction finder (ADF).
(c) VOR.
(d) Others.
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21
(3) SIDs/STARs.
g. Airspace restrictions and special military operations.
(1) Restricted, prohibited, warning, and caution areas.
(a) Number.
(b) Name.
(c) Altitude.
(d) Time.
(e) Appropriate authority.
(2) Parachute jumping areas.
(a) Location.
(b) Altitudes
(3) MOAs.
(a) Name or number.
(b) Altitudes.
(c) Hours of operation.
(4) Military aerial refueling tracks.
(a) Nickname.
(b) Flight levels.
(5) Controlled firing areas.
(a) Location.
(b) Altitudes affected.
(6) Military training routes.
(a) Identification.
(b) Altitudes affected.
(c) Airway crossing location.
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22
(7) Joint use/military climb corridor restricted areas.
(a) Location.
(b) Controlling agency.
(8) VFR traffic advisories by USAF (locations where available).
h. Local procedures.
(1) Government offices.
(a) FAA.
(b) Military.
(c) Weather Bureau.
(d) Forest Service.
(e) Others (specify).
(2) Airports.
(a) Manager.
(b) Method of contacting.
(3) Airlines.
(a) Name(s).
(b) Method of contacting.
(4) Communication service.
(5) Radio equipment.
(a) Main receivers.
(b) Standby receivers.
(c) Main transmitters.
(d) Standby transmitters.
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23
(6) VOR Receiver Checkpoint.
(a) Location.
(b) Frequency.
(c) Identification.
(d) Location of checkpoint.
(e) Altitude (if pertinent).
(7) Rescue Coordination Center (RCC).
(a) Location.
(b) Method of contacting.
i. Emergency service/search and rescue resources.
(1) Participating agencies/facilities/offices.
(a) FAA (location; when and how to contact).
1 FSSs.
2 ARTCCs.
3 ATCTs.
4 Others (specify).
(b) Military agencies (location; when and how to contact).
1 Air Force.
2 Army.
3 Navy.
4 Marines.
5 Coast Guard.
6 National Guard.
(c) Civilian government, other than FAA (location; when and how to contact).
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24
1 Federal.
(aa) Forest Service.
(bb) Federal Communications Commission.
(cc) Federal Bureau of Investigation.
(dd) Bureau of Customs and Border Protection.
(ee) Others (specify).
2 State.
(aa) Police.
(bb) Aeronautical agencies.
(cc) Others (specify).
3 City.
(aa) Police.
(bb) Fire departments.
(cc) Others (specify).
4 County.
(aa) Sheriff.
(bb) Others (specify).
(d) Others.
1 Civil Air Patrol.
2 Pilots and fixed-base operators (FBOs).
3 Airlines.
4 Airport management.
5 Telephone operators.
6 Ambulance service.
7 Others (specify).
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25 (and 26)
(2) Aids used for aircraft orientation.
(a) VOR.
1 Location.
2 Frequency.
3 Restrictions on use (hours of operation, unusable radials, etc.).
(b) Radar (location; when and how to request service).
1 Precision approach radar (PAR).
2 Airport surveillance radar (ASR).
3 Air route surveillance radar (ARSR).
(c) Non-directional beacons.
1 Location.
2 Frequency.
3 Restrictions on use.
4 Recommended orientation method.
(d) Others (specify).
(3) Additional assistance available.
(a) Search and rescue control center.
1 Ground/water rescue.
2 Leading aircraft service.
(b) Escort service.
(c) Fire fighting.
(d) Law enforcement.
(e) Medical.
(f) Others (specify).
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SECTION 3B. AFSS WEATHER OBSERVER
(Course 55240)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
weather observer position duties at the assigned facility.
The NWS Weather Observer Examination is taken at the end of Course 57511, LAWRS. A score below 80
percent will require retesting at the facility within the allotted training hours. The developmental may start
OJT prior to passing the NWS Weather Observer Examination.
The developmental is now ready for OJT on the facility weather observer position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 3A (AFSS Area Knowledge) and
Course 57511, LAWRS. Additional prerequisites may be established
by the ATM and shall be identified in the facility training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all weather observer
position duties at the facility.
TRAINING LENGTH: Weather observer position qualification/certification shall be
completed in accordance with the facility training directive.
Discontinuation of training will be a result of a training review that
recommends no further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
Satisfactory completion of the weather observer position training is
accomplished when the developmental has been certified by both the
NWS and the ATM (or his/her designee).
This section of training is administered on a pass/fail basis.
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SECTION 3C. AFSS FLIGHT DATA/EDIT
(Course 55242)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
flight data position duties at the assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of a flight data position
under simulated conditions.
The developmental is now ready for OJT on the facility flight data position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 3A (AFSS Area Knowledge),
Model 1 AFSS Specialist Training (Course 55034 or FAA Academy
equivalent), and either Course 55234 or Course 55236. Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all flight data position
duties at the assigned facility.
TRAINING LENGTH: Flight data position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
This section of training is administered on a pass/fail basis.
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SECTION 3D. AFSS NOTAM
(Course 55243)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
the NOTAM position duties at the assigned facility.
FAA Academy training provided the developmental with a basic knowledge of NOTAM responsibilities under
simulated conditions.
The developmental is now ready for OJT on the facility NOTAM position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 3A (AFSS Area Knowledge),
Model 1 AFSS Specialist Training (Course 55034 or FAA Academy
equivalent), and either Course 55234 or Course 55236. Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform NOTAM position duties.
TRAINING LENGTH: NOTAM position qualification shall be completed in accordance with
the facility’s training directive. Discontinuation of training will be a
result of a training review that recommends no further training be
conducted. If the ATM adopts this recommendation, the
developmental is processed in accordance FAPM Letter 330-1 or other
appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
This section of training is administered on a pass/fail basis.
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SECTION 3E. AFSS PREFLIGHT
(Course 55244)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
preflight position duties at the assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of a preflight position
under simulated conditions.
The developmental has been given the NWS Pilot Weather Briefing Certification Examination at the FAA
Academy. A score of 70 percent or better is required on this examination. Failure to achieve a passing score
will require retesting at the facility within the allotted training hours. The developmental may start OJT prior
to passing the NWS Pilot Weather Briefing Certification Examination.
The developmental is now ready for OJT on the facility preflight position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 3A (AFSS Area Knowledge),
Model 1 AFSS Specialist Training (Course 55034 or FAA Academy
equivalent), and either Course 55234 or Course 55236. Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all preflight position duties
at the assigned facility.
TRAINING LENGTH: Preflight position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
Satisfactory completion of the preflight training is accomplished when
both the Weather Service Evaluation Officer (WSEO) and the ATM
(or his/her designee) has certified the developmental. The WSEO
evaluation shall be completed prior to the facility
qualification/certification.
This section of training is administered on a pass/fail basis.
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SECTION 3F. AFSS BROADCAST
(Course 55241)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
broadcast position duties at the assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of a broadcast position
under simulated conditions.
The developmental is now ready for OJT on the facility broadcast position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 3A (AFSS Area Knowledge),
Model 1 AFSS Specialist Training (Course 55034 or FAA Academy
equivalent), and either Course 55234 or Course 55236. Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all broadcast position
duties at the assigned facility.
TRAINING LENGTH: Broadcast position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
This section of training is administered on a pass/fail basis.
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SECTION 3G. AFSS INFLIGHT
(Course 55245)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
inflight position duties at the assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of an inflight position
under simulated conditions.
The developmental is now ready for OJT on the facility inflight position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 3A (AFSS Area Knowledge),
Model 1 AFSS Specialist Training (Course 55034 or FAA Academy
equivalent), and either Course 55234 or Course 55236. Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all inflight position duties
at the assigned facility.
TRAINING LENGTH: Inflight position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
The developmental shall demonstrate lost aircraft orientation
procedures before being certified on the inflight position. A minimum
of one satisfactory orientation for each available resource—VOR and
ADF—is required. If the facility is equipped with direction finder
equipment, training shall be provided on the operation of this
equipment and the student shall demonstrate proficiency by
completing a minimum of one satisfactory orientation on the
equipment.
Certification cannot be completed in this section prior to certification
in Section 3E (Preflight).
This section of training is administered on a pass/fail basis.
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SECTION 3H. AFSS COORDINATOR
(Course 55246)
GENERAL: Though not part of Course 50244, the coordinator field training and evaluation guidelines have
been incorporated in this order for FSS evaluation standardization.
Each facility’s training directive should include the coordinator position where applicable.
Facilities that have identified the need for the coordinator position shall provide training and assign those
duties in accordance with local facility directives.
The coordinator position may be combined with other position(s) in accordance with facility directives.
PREREQUISITE: Successful completion of Section 3A (AFSS Area Knowledge) and
certification on all operational positions except EFAS at the assigned
facility. Additional prerequisites may be established by the ATM and
shall be identified in the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the specialist
shall be certified to perform all coordinator position duties at the
assigned facility.
TRAINING LENGTH: Coordinator position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the specialist to training.
The coordinator duties and requirements are outlined in local facility
directives.
This section of training is administered on a pass/fail basis.
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41 (and 42)
SECTION 3I. AFSS EN ROUTE FLIGHT
ADVISORY SERVICE (EFAS)
(Course 55247)
GENERAL: Though not part of Course 50244, the EFAS field training and evaluation guidelines have been
incorporated in this order for evaluation standardization.
The facility training directive at each facility should include an EFAS position where applicable.
The purpose of this section of training is to qualify and certify the specialist for EFAS position duties at the
assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of an EFAS position
under simulated conditions.
The specialist is now ready for OJT on the facility EFAS position under actual conditions.
PREREQUISITE: Two years experience as an FPL and completion of Course 50201
(EFAS). Additional prerequisites may be established by the ATM and
shall be identified in the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the specialist
shall be certified to perform all EFAS position duties at the assigned
facility.
TRAINING LENGTH: EFAS position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the specialist to training.
Specific FSSs have been designed as FWCSs.
These EFAS duties and requirements are outlined in Orders 7110.10
and 7210.3.
This section of training is administered on a pass/fail basis.
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SECTION 4. STAGE III. FLIGHT SERVICE STATION FACILITY
QUALIFICATION/CERTIFICATION TRAINING
OVERVIEW: Facility Qualification/Certification Training is comprised of several courses that are
administered at the field facilities. Each course is described in detail on the following pages.
AREA KNOWLEDGE (Course 55225): Provides the developmental with knowledge necessary to begin
position qualification training.
WEATHER OBSERVER (Course 55226): Provides OJT for position qualification and certification to
perform weather observation duties.
BROADCAST (Course 55228): Provides OJT for position qualification and certification to perform
broadcast duties.
FLIGHT DATA (Course 55229): Provides OJT for position qualification and certification to perform
flight data and NOTAM duties.
PREFLIGHT (Course 55230): Provides OJT for position qualification and certification to perform
preflight duties.
INFLIGHT (Course 55231): Provides OJT for position qualification and certification to perform inflight
duties.
NOTES: Some courses may not apply to all FSSs. Facility training hours for each position shall be indicated
in the local facility training directive. The time allocated to each position is for that position only and shall not
be transferred.
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45
SECTION 4A. AREA KNOWLEDGE
(Course 55225)
GENERAL: The purpose of this development stage of training is to provide the developmental with
knowledge necessary to begin position qualification training. This course provides knowledge unique to each
FSS.
PREREQUISITE: Satisfactory completion of Section 2. FAA Academy Training or
previous FSS certification. Additional prerequisites may be
established by the ATM and shall be identified in the facility’s training
directive.
OBJECTIVE: At the end of this section of training and required equipment training,
the developmental shall be qualified to begin position qualification
training.
TRAINING LENGTH: The Area Knowledge course shall be completed in accordance with
the facility’s training directive. Discontinuation of training will be a
result of a training review that recommends no further training be
conducted. If the ATM adopts this recommendation, the
developmental is processed in accordance with FAPM Letter 330-1 or
other appropriate directives.
ADMINISTRATION: This section of training shall be administered in a classroom
environment using facility-developed training materials. The ATM or
his/her designee shall administer the training.
This section of training is administered on a pass/fail basis. The
developmental shall complete the:
1. Open-book examination, using all available references, with a
minimum score of 90 percent.
2. Closed-book examination, without references, with a minimum
score of 70 percent.
The facility shall develop a standard Area Knowledge package for its
respective FPA. The Area Knowledge package will be divided into
two phases, an “open-book” and a “closed-book” portion, and at the
discretion of the ATM may consist of drawing maps, written tests, or
both.
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46
1. EXAMINATIONS.
a. Open Book. The open-book portion will require a general working knowledge and can include, but is
not limited to, the following subjects with associated point values assigned.
(1) Public use (non-major) airports in the FPA.
(2) Airways in the FPA.
(3) ARTCC/approach control sector boundaries in the FPA.
(4) General knowledge of adjacent FPAs.
(5) Use of aeronautical charts and publications.
(6) Interphone line structure in the FPA.
(7) Knowledge unique to the FPA.
(8) MTR/MOA structure in the FPA.
b. Closed Book. The closed-book portion will require a detailed knowledge and can include, but is not
limited to, the following subjects with associated point value assigned.
(1) Major airports (as determined by ATM).
(2) VOR/VORTAC locations and identifiers (not frequencies) in the FPA.
(3) ARTCC boundaries in the FPA (not sectors).
(4) FSS RCO locations in and adjacent to the FPA.
(5) Knowledge of ATC radar coverage in the FPA.
(6) Control tower and/or Class B, C, or D information.
(7) Weather radar locations in and adjacent to the FPA.
(8) Restricted areas.
(9) Prominent terrain features in the FPA (as determined by the ATM).
(10) Weather patterns applicable or unique to the FPA (as determined by the ATM).
(11) Airports with an instrument approach in the FPA.
(12) EFAS outlets in the FPA.
(13) Facility directives and LOAs.
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47
2. GUIDELINES FOR DEVELOPING THE AREA KNOWLEDGE PACKAGE. The Area
Knowledge Guidelines are items that can be added to or deleted from, depending on the facility needs.
a. Landing areas.
(1) City and airport name.
(2) Location (mileage and direction).
(3) Airport identifier.
(4) Longest runway, facilities, and fuel.
(5) Airports restricted to light aircraft due to length of runways, conditions, etc.
(6) Elevation and remarks.
(7) Jet arresting barriers.
(a) Type.
(b) Runway.
(8) Designated jet instrument runway.
(9) Runway restrictions (weight, etc.).
(10) Civilian open to transient military aircraft.
(11) Military open to civil aircraft.
(a) Method of obtaining approval.
(b) Method of obtaining arrival/departure information.
(12) VASI/PAPI.
(13) UNICOM.
(a) Airports.
(b) Frequency.
(14) Two-way radio requirement.
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48
(15) Check for overdue aircraft.
(a) Whom to contact.
(b) Method of contacting.
b. NAVAIDs.
(1) VOR/VORTAC/DME.
(a) Location.
(b) Class.
(c) Identifier.
(d) Frequency.
(e) Unusable radials.
(f) Usable distance.
1 L-VOR.
2 M-VOR.
3 H-VOR.
(g) Monitoring responsibilities.
(h) Issuing NOTAMs.
(2) Non-directional beacons.
(a) Location.
(b) Class.
(c) Identifier.
(d) Frequency.
(e) Usable distance.
(f) Monitoring responsibilities.
(g) Issuing NOTAMs.
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49
(3) Radar.
(a) FAA facilities.
(b) RAPCON.
(c) RATCF.
(d) IFR arrival/departure.
1 Location.
2 Primary frequency.
(e) Available services.
1 Basic radar.
2 TRSA.
3 Class C.
4 Class B.
5 Surveillance approach/precision procedures.
(4) Instrument landing systems.
(5) Direction finding, location, and controlling facility.
c. Airways and airspace data.
(1) Airway identification.
(2) Radials.
(3) Minimum altitudes.
(a) MEA.
(b) MCA.
(c) MRA.
(4) Mileages.
(5) Classification of airspace within the FPA.
(6) Preferred routes.
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50
d. Topography and weather.
(1) Topography (use legend on sectional charts).
(a) Cities and towns.
(b) Highways and roads.
(c) Relief (terrain).
(d) Hydrographic features.
(e) Miscellaneous.
(2) Weather.
(a) Types of observations.
1 Radiosonde.
2 Hourly.
3 Supplemental.
(b) Terrain affecting local weather.
1 Mountains and mountain passes.
2 Rivers.
3 Valleys.
(c) Area factors contributing to formation of:
1 Fog.
2 Frontal weather.
3 Thunderstorms.
4 Turbulence.
5 Winds.
(d) Forecast availability.
1 Area.
(aa) Forecast center.
(bb) Times of issuance.
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51
2 Terminal.
(aa) Forecast center.
(bb) Terminal locations.
(cc) Times of issuance.
3 Winds aloft.
(aa) Forecast center.
(bb) Terminal locations.
(cc) Times of issuance.
4 Inflight weather advisories.
e. Frequencies and services.
(1) FSSs (specific to FPA).
(a) Standard transmitting and receiving frequencies.
(b) Recorded weather information.
(c) RCOs.
1 Locations.
(aa) High-altitude outlets.
(bb) Low-altitude outlets.
2 Frequencies.
(d) EFAS.
1 Locations.
(aa) High-altitude outlets.
(bb) Low-altitude outlets.
2 Frequencies.
(e) Local airport advisory service.
1 Location.
2 Established frequencies.
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(2) FAA towers, Air Force RAPCONs, and Navy RATCFs.
(a) Primary VHF local control frequency.
(b) Primary military VHF frequency.
(c) Primary military UHF frequency.
(d) Nonstandard guarding frequency.
(3) ARTCCs.
(4) Pilot-to-forecaster service—military.
(a) Location.
(b) Method of obtaining.
(c) Frequencies used.
f. Air traffic control procedures.
(1) Air traffic clearances.
(a) ARTCC.
1 Method of obtaining.
2 Method of delivering.
(b) Tower and/or approach control.
1 When required.
2 Relay to pilot.
(2) Instrument approach procedures.
(a) ILS.
(b) ADF.
(c) VOR.
(d) Others.
(3) SIDs/STARs.
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g. Airspace restrictions and special military operations.
(1) Restricted, prohibited, warning, and caution areas.
(a) Number.
(b) Name.
(c) Altitude.
(d) Time.
(e) Appropriate authority.
(2) Parachute jumping areas.
(a) Location.
(b) Altitudes
(3) MOAs.
(a) Name or number.
(b) Altitudes.
(c) Hours of operation.
(4) Military aerial refueling tracks.
(a) Nickname.
(b) Flight levels.
(5) Controlled firing areas.
(a) Location.
(b) Altitudes affected.
(6) Military training routes.
(a) Identification.
(b) Altitudes affected.
(c) Airway crossing location.
(7) Joint use/military climb corridor restricted areas.
(a) Location.
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54
(b) Controlling agency.
(8) VFR traffic advisories by USAF (locations where available).
h. Local procedures.
(1) Government offices.
(a) FAA.
(b) Military.
(c) Weather Bureau.
(d) Forest Service.
(e) Others (specify).
(2) Airports.
(a) Manager.
(b) Method of contacting.
(3) Airlines.
(a) Name(s).
(b) Method of contacting.
(4) Communication service.
(5) Radio equipment.
(a) Main receivers.
(b) Standby receivers.
(c) Main transmitters.
(d) Standby transmitters.
(6) VOR Receiver Checkpoint.
(a) Location.
(b) Frequency.
(c) Identification.
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(d) Location of checkpoint.
(e) Altitude (if pertinent).
(7) RCC.
(a) Location.
(b) Method of contacting.
i. Emergency service/search and rescue resources.
(1) Participating agencies/facilities/offices.
(a) FAA (location; when and how to contact).
1 FSSs.
2 ARTCCs.
3 ATCTs.
4 Others (specify).
(b) Military agencies (location; when and how to contact).
1 Air Force.
2 Army.
3 Navy.
4 Marines.
5 Coast Guard.
6 National Guard.
(c) Civilian government, other than FAA (location; when and how to contact).
1 Federal.
(aa) Forest Service.
(bb) Federal Communications Commission.
(cc) Federal Bureau of Investigation.
(dd) Bureau of Customs and Border Protection.
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(ee) Others (specify).
2 State.
(aa) Police.
(bb) Aeronautical agencies.
(cc) Others (specify).
3 City.
(aa) Police.
(bb) Fire departments.
(cc) Others (specify).
4 County.
(aa) Sheriff.
(bb) Others (specify).
(d) Others.
1 Civil Air Patrol.
2 Pilots and FBOs.
3 Airlines.
4 Airport management.
5 Telephone operators.
6 Ambulance service.
7 Others (specify).
(2) Aids used for aircraft orientation.
(a) VOR.
1 Location.
2 Frequency.
3 Restrictions on use (hours of operation, unusable radials, etc.).
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(b) Radar (location; when and how to request service).
1 PAR.
2 ASR.
3 ARSR.
(c) Non-directional beacons.
1 Location.
2 Frequency.
3 Restrictions on use.
4 Recommended orientation method.
(d) Others (specify).
(3) Additional assistance available.
(a) Search and rescue control center.
1 Ground/water rescue.
2 Leading aircraft service.
(b) Escort service.
(c) Fire fighting.
(d) Law enforcement.
(e) Medical.
(f) Others (specify).
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59 (and 60)
SECTION 4B. WEATHER OBSERVER
(Course 55226)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
weather observer position duties at the assigned facility.
The NWS Weather Observer Examination is taken at the end of Course 57511, LAWRS. A score below 80
percent will require retesting at the facility within the allotted training hours. The developmental may start
OJT prior to passing the NWS Weather Observer Examination.
The developmental is now ready for OJT on the facility weather observer position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 4A (Area Knowledge) and a score
of 80 percent or better on the NWS Weather Observer Examination.
Additional prerequisites may be established by the ATM and shall be
identified in the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all weather observer
position duties at the assigned facility.
TRAINING LENGTH: Weather observer position qualification/certification shall be
completed in accordance with the facility’s training directive.
Discontinuation of training will be a result of a training review that
recommends no further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
Satisfactory completion of the weather observer position training is
accomplished when both the NWS and the ATM or his/her designee
has certified the developmental.
This section of training is administered on a pass/fail basis.
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61 (and 62)
SECTION 4C. BROADCAST
(Course 55228)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
broadcast position duties at the assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of a broadcast position
under simulated conditions.
The developmental is now ready for OJT on the facility broadcast position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 4A (Area Knowledge). Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all broadcast position
duties at the assigned facility.
TRAINING LENGTH: Broadcast position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
This section of training is administered on a pass/fail basis.
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63 (and 64)
SECTION 4D. FLIGHT DATA
(Course 55229)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
flight data position duties at the assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of a flight data position
under simulated conditions.
The developmental is now ready for OJT on the facility flight data position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 4A (Area Knowledge). Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all flight data position
duties at the assigned facility.
TRAINING LENGTH: Flight data position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
This section of training is administered on a pass/fail basis.
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65 (and 66)
SECTION 4E. PREFLIGHT
(Course 55230)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
preflight position duties at the assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of a preflight position
under simulated conditions.
The developmental has been given the NWS Pilot Weather Briefing Certification Examination at the FAA
Academy. A score below 70 percent will require retesting at the facility within the allotted training hours.
The developmental may start OJT prior to passing the NWS Pilot Weather Briefing Certification Examination.
The developmental is now ready for OJT on the facility preflight position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 4A (Area Knowledge). Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all preflight position duties
at the assigned facility.
TRAINING LENGTH: Preflight position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
Satisfactory completion of the preflight training is accomplished when
both the WSEO and the ATM or his/her designee has certified the
developmental. The WSEO evaluation shall be completed prior to the
facility qualification/certification.
This section of training is administered on a pass/fail basis.
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SECTION 4F. INFLIGHT
(Course 55231)
GENERAL: The purpose of this development stage of training is to qualify and certify the developmental for
inflight position duties at the assigned facility.
FAA Academy training provided the basic knowledge and skills required for operation of an inflight position
under simulated conditions.
The developmental is now ready for OJT on the facility inflight position under actual conditions.
PREREQUISITE: Satisfactory completion of Section 4A (Area Knowledge). Additional
prerequisites may be established by the ATM and shall be identified in
the facility’s training directive.
OBJECTIVE: At the successful completion of this section of training, the
developmental shall be certified to perform all inflight position duties
and will have completed the OJT process.
TRAINING LENGTH: Inflight position qualification/certification shall be completed in
accordance with the facility’s training directive. Discontinuation of
training will be a result of a training review that recommends no
further training be conducted. If the ATM adopts this
recommendation, the developmental is processed in accordance with
FAPM Letter 330-1 or other appropriate directives.
ADMINISTRATION: This section of training is normally administered in an operational
environment using OJT and the actual facility equipment. The ATM
or his/her designee shall assign the developmental to training.
The developmental shall demonstrate lost aircraft orientation
procedures before being certified on the inflight position. A minimum
of one satisfactory orientation for each available resource—VOR and
ADF—is required. If the facility is equipped with direction finder
equipment, training shall be provided on the operation of this
equipment and the student shall demonstrate proficiency by
completing a minimum of one satisfactory orientation on the
equipment.
Certification cannot be completed in this section prior to certification
in Section 4E (Preflight).
This section of training is administered on a pass/fail basis.
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1 (and 2)
APPENDIX 6
TERMINAL INSTRUCTIONAL PROGRAM GUIDE
SECTION 1. INTRODUCTION
This Instructional Program Guide (IPG) includes information about the following seven development stages:
I. FAA Academy Training (Courses 50043, 50046, and 50034)
II. Flight Data (Course 55060)
III. Clearance Delivery (Course 55061)
IV. Ground Control (Course 55062)
V. Local Control/Cab Coordinator (Course 55063)
VI. Nonradar Terminal Control (Course 55064)
VII. Radar Control (Course 55065)
Stages III through VII are intended to be taught sequentially; however the instructional process is designed to
provide facilities with the flexibility to tailor the training program to the needs of the individuals in training
and the facility, thus allowing for a more effective and successful training experience. A facility manager, or
his/her representative, may determine the appropriate sequencing of these development stages relative to the
facility level. Stage VI shall be completed prior to Stage VII, and all development stages shall be completed
prior to promotion to CPC.
When training CPC’s who have lost operational currency or have transferred from another facility or area of
specialization, the TA shall decide which portions of the classroom and laboratory training will be
administered based on the needs of the specialist.
OJT shall be conducted and documented as specified in Chapter 3 of this order.
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3
SECTION 2. STAGE I: FAA ACADEMY TRAINING
SECTION 2A. AIR TRAFFIC BASICS (TERMINAL)
(Course 50043)
GENERAL: This course is designed for individuals with no air traffic experience. It provides the
fundamental aviation/air traffic knowledge needed to prepare developmentals to begin training in their specific
air traffic option.
PREREQUISITE: Entry qualifications established for specific hiring source.
LOCATION: FAA Academy.
TRAINING LENGTH: 25 days/200 hours.
ADMINISTRATION: Training is administered in a classroom environment utilizing FAA
Academy-prepared instructional materials and includes the following
topics: introduction to the ATC system, publications, Federal Aviation
Regulations, principles of aerodynamics, aircraft types and characteristics,
fundamentals of navigation, pilot’s environment, flight assistance and
emergencies, special operations, wake turbulence, weather, and
communications. Instruction is delivered through classroom lecture
accompanied by graphics and video. Group discussions and exercises with
limited hands-on practice and demonstrations are provided. The student is
evaluated using block tests and a final comprehensive test.
TRAINING CONTENTS: The course covers 12 areas of instruction contained in 32 lessons.
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4
1. BLOCK 1: INTRODUCTION TO THE ATC SYSTEM (32 hours).
a. The purpose of this block is to provide an orientation to the FAA organization, Air Traffic Service,
and the FAA Academy.
b. Covers the functions, elements, types of services, facilities, and key concepts that comprise the Air
Traffic Control System.
2. BLOCK 2: PUBLICATIONS (29 hours).
a. Covers the purpose of basic FAA orders and manuals.
b. Covers the purpose and contents of VFR/IFR charts and publications and teaches students how to read
them for navigational purposes.
3. BLOCK 3: FEDERAL AVIATION REGULATIONS (7 hours).
Covers the primary Federal rules and regulations that apply to Air Traffic Control.
4. BLOCK 4: PRINCIPLES OF AERODYNAMICS (4 hours).
Covers the fundamental principles of flight, including airfoils, relative wind, the four forces acting on an
aircraft in flight, the interrelationships of those forces, and lift factors.
5. BLOCK 5: AIRCRAFT TYPES AND CHARACTERISTICS (7 hours).
Covers the basics of aircraft identification for Air Traffic Control.
6. BLOCK 6: FUNDAMENTALS OF NAVIGATION (16 hours).
Covers the principles and methods of navigation as well as the equipment used.
7. BLOCK 7: PILOT’S ENVIRONMENT (5 hours).
Covers the instrumentation and systems used by a pilot to navigate and control the aircraft.
8. BLOCK 8: FLIGHT ASSISTANCE AND EMERGENCIES (9 hours).
a. Covers situations requiring special handling or services.
b. The difference between flight assistance and emergencies is discussed along with the different levels
and types of emergencies.
c. The purpose and function of the National Search and Rescue Plan are also presented.
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5 (and 6)
9. BLOCK 9: SPECIAL OPERATIONS (2 hours).
Covers the most common types of flights that require unusual or special handling such as Presidential aircraft,
military operations, and medical flights.
10. BLOCK 10: WAKE TURBULENCE (3 hours).
Covers the causes and effects of wake turbulence.
11. BLOCK 11: WEATHER (39 hours).
a. Covers the fundamentals of weather.
b. Includes weather basics, hazardous effects of selected weather phenomena on flight, and the purpose
of weather products that are significant to aviation.
c. Includes how to read and understand these weather products.
12. BLOCK 12: COMMUNICATIONS (18 hours).
Covers the air traffic communication process including formatting of authorized communications,
phraseology, and control symbology.
13. EVALUATION.
a. Student proficiency is measured through a variety of methods. Academic progress is assessed
through the use of end-of-lesson tests and four academic block tests covering the following blocks:
(1) Block Test I - Lesson 1, 3 thru 8.
(2) Block Test II - Lessons 9 thru 15.
(3) Block Test III - Lessons 16 thru 22.
(4) Block Test IV - Lessons 23 thru 29.
b. A final comprehensive test is given at the end of all blocks of instruction. The score from this test
determines the course score.
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7
SECTION 2B. INITIAL TERMINAL TRAINING
(Course 50046)
GENERAL: This course is designed for developmental terminal Air Traffic Control Specialists. It provides
job-related knowledge and skill-oriented training consisting of classroom instruction, practice using the lowfidelity Tabletop labs, medium-fidelity interactive PC-based system, and full-fidelity terminal laboratory
environment. This course also provides developmentals with an orientation and indoctrination to FAA
organization.
This stage of training is administered in two parts: academics and laboratory instruction.
PREREQUISITE: Successful completion of Course 50043, or
Individual meets direct entry qualifications established for specific hiring
source.
LOCATION: FAA Academy.
TRAINING LENGTH: 37 days/296 hours.
ADMINISTRATION: Training is administered in a classroom/laboratory environment utilizing
FAA Academy-prepared instructional materials and a simulated airport and
airport traffic control area. Training is primarily oriented to procedural
studies and demonstration/evaluation of control scenarios. Students are
assessed during Performance Verification (PV) on a pass/fail basis.
TRAINING CONTENTS: This course contains four blocks of instruction.
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8
1. BLOCK 1: ACADEMICS (112 hours).
a. The purpose of this block is to present students with air traffic concepts and allow them to practice
basic skills. Academic instruction is delivered via the following methods: lecture, lecture with part-task
exercises, and CBI.
b. Topics presented include: runway incursions, air traffic teamwork, wake turbulence procedures and
separation, Academy airport and airspace, radio and interphone procedures, flight progress strips, FDIO
procedures, position relief briefing, general control, tower cab positions of operation, human factors,
procedures and separation, arrival/departure procedures, DBRITE requirements, tower cab equipment, visual
operations, and an overview of the air traffic training system. Also covered are aviation weather requirements,
responsibilities, and equipment to include tower visibility and disseminating weather.
2. BLOCK 2: TABLETOP LAB (64 hours).
a. This block of instruction emphasizes local control, ground control, and flight data/clearance delivery
procedures for coordination, separation, stripmarking, phraseology, and teamwork.
b. This training is conducted in a low-fidelity tabletop lab with a ratio of one instructor to one student.
c. Scenarios are specifically designed to reinforce IFR/VFR procedures, phraseology, required
coordination, and separation standards taught in the academics portion of the course.
3. BLOCK 3: IFR LAB (24 hours).
a. This block of instruction emphasizes local control and ground control procedures for coordination,
separation, stripmarking, phraseology, and teamwork in an IFR environment.
b. This training is conducted in a medium-fidelity lab (IIDS classroom) with a ratio of one instructor to
one student.
c. Scenarios are specifically designed to reinforce IFR procedures, phraseology, required coordination,
and separation standards taught in the academics portion of the course.
4. BLOCK 4: ENHANCED DEBRIEF STATION (EDS)/TOWER SIMULATION SYSTEM (TSS)
(96 hours).
a. This block of instruction emphasizes local and ground control procedures for coordination,
separation, stripmarking, phraseology, and teamwork.
b. This training is conducted in a medium-fidelity lab and full fidelity tower simulator with a ratio of
one instructor to one student.
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9
c. Scenarios are specifically designed to reinforce VFR/IFR procedures, phraseology, required
coordination, and separation standards taught in the academics portion of the course.
5. EVALUATION.
Student proficiency is measured through a variety of methods described as follows.
a. Academic progress is assessed through the use of nongraded end-of-lesson tests and four graded
academic block tests, requiring a grade of 70% or better, covering the following areas:
(1) Block Test I - Includes general control, position relief briefing, tower cab equipment, and
academy airspace.
(2) Block Test II - Includes flight data, stripmarking, FDIO, disseminating weather, wind shear,
LLWAS, and TDWR, and ATIS.
(3) Block Test III/IV - Includes clearance delivery /clearances, ground control, taxi and ground
movement, and runway incursions.
(4) Block Test V - Includes local control, VFR/IFR arrivals and departures, visual operations, and
air traffic training overview
b. Two examinations must be passed to successfully complete the course:
(1) DBRITE Qualification Exam - Score of 70% is required.
(2) Tower Visibility Exam - Score of 80% is required (administered by the National Weather
Service).
(a) If the student does not meet the requirements for successful completion of these
examinations, AMA-513 may determine that additional training is warranted and provide that training to the
student.
(b) If the student does not meet the requirements for successful completion after additional
training, the provisions of FAPM Letter 330-1 shall be followed.
(c) Counseling. Instructors are responsible for providing academic counseling. Timely
counseling should be provided when developmental weaknesses are identified to resolve problems impeding
the developmental’s progress. Formal documentation of each counseling session is required and shall become
part of the developmental’s record.
c. Students are also evaluated on skill-based scenarios that require them to apply air traffic procedures
in a simulated environment.
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10
6. PERFORMANCE VERIFICATION (PV).
a. PV shall consist of an academic examination and an assessment of a skill-based scenario. A score of
70% is required for successful completion of the academic examination.
b. PV specialists and/or operationally current support staff or supervisory personnel shall conduct the
skill-based assessments.
c. Students shall be assessed within the requirements outlined in the current edition of FAA Order
7110.65, Air Traffic Control.
d. Following the skill-based assessment, the student shall be “debriefed” by the PV specialist. During
this debrief, the PV specialist shall ask for explanations regarding questionable control actions and weigh
responses in order to evaluate the student’s cognitive skills. This investigation provides PV personnel the
opportunity to identify areas that need improvement.
e. Students shall be assessed within the PV standards process. The process consists of four critical
elements:
(1) Rater Reliability. Evaluation consistency is maximized by thorough training of temporary duty
(TDY) PV personnel and instruction on the student briefing process. This provides a reliable method for
insuring that assessments take place in a similar manner from student to student.
(2) PV Scenarios. The scenarios incorporate field requirements, so when a student can perform the
tasks necessary to run a problem, he/she will have demonstrated the skills necessary to begin field training.
(3) PV Assessment. The PV process is based on expert assessment. PV is not assessing at the full
performance skill level. Rather, PV determines if students have the fundamental knowledge necessary to
begin field OJT. Initial assessments shall be conducted using one PV specialist observing one student.
(4) PV Reassessment. In the event of an unsuccessful PV scenario, the student shall receive
additional training from the FAA Academy targeted to identified weaknesses. After completion of this
training, another PV scenario shall be conducted using two PV specialists not involved in the first assessment.
The two PV specialists shall then reach consensus before a decision can be made regarding the student’s
success or failure.
f. In the event that a student is unsuccessful during the second assessment, PV shall notify the
appropriate service area office. Disposition of the unsuccessful student shall be determined by the service area
office in accordance with the proper directives.
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SECTION 2B. TERMINAL BASIC RADAR TRAINING
(Course 50034)
GENERAL: The purpose of this development stage is to train controllers in radar approach control skills in a
simulated environment.
This stage of training is administered in a classroom/laboratory environment.
PREREQUISITE: Individual is assigned to, or selected for position at, a radar approach control
facility.
Successful completion of Courses 55060-55063.
LOCATION: FAA Academy.
TRAINING LENGTH: 18 days/144 hours
ADMINISTRATION: This training is administered in a classroom/laboratory environment utilizing
FAA Academy-prepared instructional materials and simulated air space.
Training is primarily oriented to procedural studies and
demonstration/evaluation of control scenarios.
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12
1. PART-TASK EXERCISE TRAINING.
a. FAA Academy Airspace and Procedures.
(1) The student shall demonstrate knowledge of FAA Academy procedures and airspace, as
provided in the facility directives, and demonstrate the ability to recall the following:
(a) Airways and intersections.
(b) ARTCC sectors and adjacent airspace.
(c) FAA Academy airspace configuration.
(d) Satellite airports.
(e) Air traffic facility frequencies.
(f) Departure and arrival gates.
(g) MEAs and MVAs.
(h) Approach names, fixes, and minimum altitudes.
(2) The student shall show the ability to apply the following:
(a) Radar procedures used between approach controls, and between approach control and
tower.
(b) Radar procedures used at airports.
(c) Procedures as specified in the FAA Academy Facility Orders.
(d) Position relief briefing procedures.
b. Radar and Automated Radar Terminal System (ARTS) Equipment Functions.
(1) Using a radar simulator, the student shall demonstrate knowledge of equipment control
functions.
(2) The student shall identify primary and secondary radar terms and definitions.
(3) The student shall demonstrate the ability to perform all ARTS entries.
c. Radar Identification. The student shall radar-identify aircraft using procedures in Order 7110.65.
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13
d. Separation. The student shall achieve the separation standards contained in Order 7110.65 by
demonstrating the ability to:
(1) Recognize when radar separation is achieved and lost.
(2) Recognize distances between targets by using video map marking.
(3) Apply radar vectoring techniques.
(4) Apply speed control.
(5) Assign and verify altitudes.
(6) Apply merging target procedures.
e. Transfer of Control. The student shall use Order 7110.65 procedures, ARTS, and interphone to
coordinate use of airspace, transfer control of aircraft, and transfer radar identification.
f. Departure, Arrival, and Approach Procedures.
(1) The student shall apply Order 7110.65 and FAA Academy ATCT:
(a) Departure procedures and separation minima.
(b) Arrival and approach procedures.
(2) The student shall practice approach clearance phraseology, missed approach instructions, speed
control, and vectoring.
(3) The student shall interpret weather conditions as they relate to approaches and shall use
approach plates to select suitable approaches.
g. Additional Services. The student shall determine priority of duties, procedures and phraseology for
issuing advisories.
h. Radar Services to VFR Aircraft. Demonstrating knowledge of types and operational requirements of
terminal airspace, the student shall provide services to VFR aircraft to include traffic/safety alerts.
i. Visual Approaches. The student shall demonstrate knowledge of visual approach procedures and
phraseology contained in Order 7110.65 by:
(1) Explaining conditions required to conduct visual approaches.
(2) Vectoring and clearing aircraft for visual approaches.
(3) Vectoring VFR aircraft for sequencing.
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j. Emergencies, Radio Failures and Hijacks. The student shall demonstrate the ability to handle aircraft
emergencies, hijacking, radio failures, and fuel dumping in compliance with Order 7110.65.
2. RADAR LABORATORY TRAINING AND EVALUATION.
a. Radar Academic Procedures. With emphasis on scanning techniques, listening and remembering
skills, sector management, team interaction and coordination, and in accordance with Order 7110.65, the
student shall:
(1) Demonstrate how, when, and where to effect/receive a pointout and/or handoff.
(2) Identify FAA Academy North and FAA Academy South responsibilities in establishing a
sequence.
(3) Demonstrate procedures for handling arrivals and departures to and from satellite airports,
handling VFR aircraft requesting IFR clearances while airborne, and termination procedures.
(4) Describe tunneling departures as one method of separating arrivals and departures.
(5) Demonstrate criteria for joining airways.
(6) Identify Class C airspace boundaries, methods of handling airspace violators, and IFR
cancellations in Class C airspace.
(7) Demonstrate techniques of vectoring arrivals to a downwind.
(8) Complete position relief briefings.
(9) Apply radar separation when heavy jet traffic is involved.
(10) Demonstrate radar identification and services to VFR popups.
(11) Describe the procedures for handling reroutes, overflights, overflight cancellations, and
approaches to an uncontrolled airport.
(12) Recognize similar-sounding callsigns and initiate appropriate action.
(13) Identify the beacon codes assigned to hijacks and the application of procedures involving
hijacks.
(14) Explain the effects of high-performance military climbs.
(15) Demonstrate procedures for handling emergencies, joining airways, and transponder failures.
(16) Demonstrate the application of radar separation, speed control, and vectoring techniques as
applied to departing and arriving aircraft.
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(17) Apply procedures for:
(a) Identification of VFR aircraft.
(b) VFR practice approaches.
(c) Handling VFR arrivals without the automatic terminal information service (ATIS).
(d) Manual handoffs of VFR aircraft to the center.
(e) VFR arrivals to secondary airports.
(f) VFR aircraft below MVA.
(18) Describe effects of winds aloft on vectoring and speed control.
(19) Apply the correct coordination on landline for sequence and other items.
(20) Provide traffic advisories and safety alerts.
(21) Apply the ARTS controls and their functions, and correct entries.
b. Evaluation.
(1) Knowledge. Periodic skill checks shall be performed to provide feedback as to expected
performance relative to current levels of training. Areas needing improvement shall be noted and
recommendations made for targeted training.
(2) Counseling. Instructors are responsible for providing initial counseling. It is important that
timely counseling be provided when student’s weaknesses are identified, in an attempt to resolve problems
impeding his/her progress. Formal documentation of each counseling session is required and shall become
part of the student’s records.
(3) Assessment.
(a) At the conclusion of laboratory training, each student shall be given one assessment
scenario during which a PV specialist will evaluate the individual’s strengths and weaknesses.
(b) After a debriefing session with the student’s instructor, the PV specialist shall debrief the
student. This is not a pass/fail assessment.
(c) Upon completion of PV, the individual will return to his/her facility for the next stage of
training.
(d) PV shall provide a synopsis of the assessment to the student’s TA with strengths and
weaknesses identified.
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SECTION 3. STAGE II: FLIGHT DATA POSITION TRAINING
(Course 55060)
GENERAL: The purpose of this development stage is to prepare the individual for flight data position
qualification and certification.
This stage of training is administered in two parts: classroom instruction and OJT.
PREREQUISITE: Successful completion of applicable section(s) of Stage I, or
Individual meets direct entry qualifications established for specific
hiring source.
CLASSROOM TRAINING: The classroom portion of training is administered using lesson plans
developed by the FAA Academy and the facility and conducted under
the direction of the TA. In some facilities, classroom training for more
than one area may be taught at the same time (e.g., flight data and
clearance delivery). In these situations, lesson plans should be
developed accordingly.
If a terminal facility does not have a support staff to conduct classroom
instruction, the facility is responsible for developing self-study
materials that will cover all of the required subject matter.
OJT: After successful completion of classroom training, OJT shall be
conducted in the operational environment in accordance with Chapter 3
of this order.
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1. CLASSROOM TRAINING.
a. Part I. The individual shall successfully demonstrate the skills listed below in the classroom section
of training.
(1) Compile Statistical Data. In accordance with Orders 7110.65 and 7210.3 and local directives,
the individual shall be able to identify and correctly record statistical data relating to various types of air traffic
activities using the following forms:
(a) Daily Record of Facility Operation, 7230-4.
(b) Personnel Log.
(c) Position Log, 7230-10.
(d) Airport Traffic Record, 7230-1.
(e) Instrument Operations, 7230-26.
(f) Approach Data Worksheet, 7230-16.
(g) Multi-Channel Recorder Check Record, 6670-1.
(h) Incident Report, 8020-11.
(i) Flight Assist Report, 7230-6.
(2) Prepare and Distribute Flight Data. In accordance with Orders 7110.65, 7210.3, and 7340.1,
Contractions; and local directives, the individual shall be able to:
(a) Identify the types of FAA terminal facilities.
(b) Identify, by their alphanumeric designators, the positions of operation at his/her facility.
(c) Explain the coordination required between flight data and other positions of operation at
his/her facility.
(d) Determine acceptable handwritten entries and make strip revisions.
(e) State the different types of flight progress strips and their uses.
(f) Identify the data posted in spaces 1 through 9 on the three variations of the terminal flight
progress strip.
(g) Post the required data on the three variations of the flight progress strip using standard
characters, symbols, and abbreviations.
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(3) Operate FAA Interphone Systems. In accordance with Orders 7110.65, 7210.3, and 7340.1 and
local directives, the individual shall be able to:
(a) List the types of interphone circuits.
(b) List the components of an interphone system.
(c) List three methods used for signaling on interphone circuits.
(d) List three circuit status lamp indications and explain the circuit status each indicates.
(e) Identify each circuit available at the flight data position.
(f) State the type of information for which each circuit is used.
(g) State the priority of various messages.
(h) Select standard interphone phraseology.
(i) Transmit various types of messages using standard interphone procedures and
phraseology.
(j) Select alternate methods of relaying interphone messages.
(k) List the proper offices to be notified of an interphone failure.
(l) List the reports required when an interphone failure occurs.
(4) Receive and Relay Weather Information. In accordance with Orders 7110.65, 7210.3, and
7900.5, Surface Weather Observing—METAR, and local directives, the individual shall be able to:
(a) Identify types of surface aviation weather reports.
(b) Decode and encode surface aviation weather reports.
(c) State requirements for PIREPs, SIGMETs, and AIRMETs.
(d) Receive, post, and relay weather reports.
(e) Decode terminal forecasts.
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(5) Unusual Situations. In accordance with Orders 7110.65 and 7210.3 and local directives, the
individual shall be able to:
(a) Identify the personnel authorized to declare an emergency.
(b) State notification procedures and the parties to be notified in an emergency situation.
(c) State the location and types of emergency equipment available.
(d) State the procedures for initiating an emergency alert and notifying emergency equipment.
(e) State the procedures for handling information requests and alert notices.
(f) State the actions required in the event of a hijack or aircraft bomb threat.
(g) Select the course of action required upon receipt of an unidentified flying object sighting
report.
(h) State the actions required for handling special flight operations.
(i) State the FAA policy regarding release of information and the persons authorized to
receive such information.
(j) Identify the persons authorized to request transmission of alerts through FAA facilities.
(k) State the actions that are required of a specialist involved in an incident.
(l) Select the course of action required when receiving sonic boom, reckless flying, and
noise/damage complaints.
(6) Receive and Relay NOTAM Information. In accordance with Orders 7110.65, 7340.1, and
7930.2, Notices to Airmen; and local directives, the individual shall be able to:
(a) Encode and decode NOTAMs.
(b) Receive, relay, and post NOTAM information.
(7) Operate ATIS. In accordance with Orders 7110.65 and 7210.3, the individual shall be able to:
(a) Explain the function, operating procedures, control criteria, and message content of the
ATIS.
(b) Prepare and broadcast an ATIS message in accordance with prescribed procedures.
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(8) Operate Standby Radio Equipment. In accordance with local equipment familiarization
checkout procedures, the individual shall be able to:
(a) Identify standby and emergency communications equipment at his/her facility.
(b) State the frequencies assigned to standby equipment at his/her facility.
(c) Explain the operation of various types of standby equipment.
(9) Change Tape Recording Reels.
(a) State the requirements for use of recorders at Air Traffic facilities.
(b) State the order of priority for assignment of recorder channels at terminal facilities.
(c) State the requirements for checking and changing recorder tapes at his/her facility.
(d) List the three items that are placed on each recorder reel before storage.
(e) State the actions required when the tape recorder alarm system at his/her facility is
activated.
(10) Monitor Navigational Aids. In accordance with Orders 7110.65 and 7210.3, the individual shall
be able to:
(a) Interpret monitor panel indications.
(b) State the functions of the automatic course alignment and signal monitor and the automatic
transfer and shutdown unit.
(c) State NAVAID monitoring procedures.
(d) Define VOR/VORTAC monitoring categories.
(e) Determine when to attempt NAVAID restoration.
(f) List the appropriate outage notification procedures.
(g) Select the correct form to be used to record equipment outages.
(h) Identify tower responsibilities during flight check.
(11) Operate Flight Data Input/Output (FDIO). In accordance with the FDIO User’s Guide, the
individual shall be able to:
(a) Compose, in the proper format, routine messages that may be entered into the ARTCC
central computer complex from an FDIO terminal facility.
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(b) Interpret computer-originated error responses and take corrective action.
(c) Recognize errors in message construction and initiate message correction procedures prior
to entry into the computer.
(d) Identify major components of the FDIO and interpret the meaning of the various status
lamps and switches.
(e) Install new strips in the flight strip printer and change the ribbon.
(f) Identify the function of the data communications control unit (DCCU) as an interface
between the FDIO facility and the central computer complex.
(12) Report Tower Visibility.
(a) State various categories and types of visibility.
(b) State correct visibility reporting procedures.
(13) Test on Position Information.
b. Part I Evaluation.
(1) Locally prepared evaluation shall be administered on the information delivered during this
portion of classroom training.
(2) Additional evaluations may be developed to evaluate the individual’s progress as deemed
necessary to meet facility and/or training needs.
c. Part II. Site Specific Flight Data training.
(1) Local Airport Information. The individual shall describe local airport information including:
(a) Local services:
1 Principal operations.
2 Location of local offices.
3 Services.
(b) Scheduled air carriers:
1 Names.
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2 Principal routes.
3 Aircraft types.
4 Local special operations (testing, training).
(c) Air taxi, charter service, or fixed-base operation:
1 Names.
2 Principal routes.
3 Aircraft types.
4 Nature of operation.
5 Hours of operation.
(d) Military operations:
1 Offices—hours of operation.
2 Types of operations.
3 Aircraft types.
(e) Miscellaneous operations:
1 Civil Air Patrol.
2 Border Patrol.
3 Other.
(2) Local Area. Given an unlabeled chart of the local area depicting airway structures and
NAVAID symbols, covering airspace that has a direct impact on the day to day ATC function, the individual
shall label or draw the following:
(a) Airway structure:
1 Victor/jet.
2 Minimum altitudes (MOCA, MEA, MRA).
3 Intersections.
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4 Mileage between fixes (nonradar facilities only).
5 Radials.
(b) Radio NAVAIDs:
1 NDBs.
2 VOR/VORTAC/TACAN areas.
(c) Boundaries.
(d) Restricted and joint-use areas.
(e) Approach aids.
(f) Adjacent airport facilities.
(g) Topographical features.
(h) Departure and arrival routes:
1 Preferential routing—inbound and outbound.
2 Clearance limits—release fixes.
3 Departure/arrival fix.
4 Others as applicable.
(i) Identifiers:
1 VOR/VORTAC/TACAN.
2 NDBs.
3 Compass locators.
4 Fan markers.
5 Intersections.
6 Waypoints.
7 Other airports/heliports.
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(3) Position-Associated Equipment. The individual shall demonstrate proper use and apply
procedures of the following equipment:
(a) Terminal FDIO equipment.
1 Equipment description and functions:
(aa) Alphanumeric keyboard.
(bb) Error indicators.
(cc) Use of associated switches and keys.
(dd) Flight strip printer.
(ee) Receive-only mode.
(ff) Tear-off bar.
(gg) Forms sensing contact.
(hh) Keys and lights.
(ii) DCCU.
(jj) Detection of hardware errors.
(kk) Local data check light.
2 FDIO message entry:
(aa) Message fields.
(bb) Message types and examples.
(cc) Message composition and formats.
(dd) Message correction prior to entry.
(ee) Message entry procedures.
3 Computer acceptance checking and computer messages:
(aa) Acceptance checking.
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(bb) Acceptance messages.
(cc) Qualified acceptance.
(dd) Rejection messages.
(ee) Error messages.
(ff) Error responses.
(b) Interphone systems.
1 Location and use of associated equipment:
(aa) Terminal boxes.
(bb) Speakers.
(cc) Jacks.
(dd) Handsets.
(ee) Headsets.
2 Use of lines:
(aa) Ring.
(bb) Discrete dial codes.
(cc) Voice call.
(dd) Automatic ring.
3 Operational characteristics:
(aa) Termination display.
(bb) Lighting systems.
(cc) Monitoring capabilities.
(dd) Conference circuits.
(ee) Override capabilities.
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4 Circuit identification and location:
(aa) Name or number of each line.
(bb) Physical location on keybox panel.
(cc) Color or code (if applicable).
5 Alternate methods of relay:
(aa) Other Service F lines.
(bb) Commercial telephones.
(cc) Associated FSS.
(dd) Local tower emergency radio equipment.
(ee) Computer systems.
6 Interphone failure notification procedures:
(aa) Appropriate maintenance notification.
(bb) Preparation of required reports of outages.
(c) Radio communications equipment.
1 Transmitter control panels.
2 Receiver selector panels.
3 Microphones.
4 Standby equipment:
(aa) Location.
(bb) Types of equipment available.
(cc) Control panel operation.
(dd) Tuning or selection.
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5 Radio failure notification procedures:
(aa) Appropriate maintenance notification.
(bb) Preparation of required reports of outages.
(d) ATIS/D-ATIS.
1 Operation:
(aa) Recording time.
(bb) Playback procedure.
(cc) Updating procedures.
2 Control panel:
(aa) Record button.
(bb) Reset button.
(cc) Light indications.
3 Message content.
(e) NAVAID monitoring devices.
1 Aids:
(aa) Location.
(bb) Frequency.
(cc) Identification.
(dd) Operation.
2 Monitoring panels:
(aa) Location.
(bb) Operation.
3 Use of standby equipment.
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4 Notification procedures:
(aa) Appropriate maintenance notification.
(bb) Preparation of required reports of outages.
(f) Recording equipment.
1 Positions recorded.
2 Servicing:
(aa) Recording time.
(bb) Playback procedure.
(cc) Tape change procedure.
(dd) Monitor panel.
(ee) Erasing procedure.
(g) Other equipment.
1 ARTS/STARS:
(aa) Alphanumeric keyboard.
(bb) Message entry and computer responses.
2 Console instruments:
(aa) Altimeter(s).
(bb) Wind instruments.
(cc) Clocks.
3 Lighting:
(aa) Airport lighting control panel(s).
(bb) Operational quarters.
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4 Miscellaneous equipment:
(aa) Light guns.
(bb) Time stamps.
(cc) Traffic counters.
(dd) Binoculars.
(ee) Runway visibility value/runway visual range (RVV/RVR) indicators.
5 Personnel safety equipment.
(4) Procedures.
(a) The individual shall briefly describe facility positions of operations including:
1 Location.
2 Major duties and responsibilities.
(b) The individual shall describe the general purpose and location of the following
publications and shall explain the application of procedures contained therein, as they pertain to the flight data
position:
1 FAA orders and/or handbooks.
2 Facility directives and memorandums.
3 LOAs.
4 Reading binder.
5 Aeronautical Information Manual (AIM).
6 Search and rescue procedures.
(c) The individual shall explain the handling of flight plans and flight progress strips
including:
1 Format.
2 Methods of revising strips.
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3 Local variances in strip format.
4 Control symbols.
5 Standard symbols.
(d) The individual shall compose interphone messages and describe requirements including:
1 Types and priorities of calls:
(aa) Emergency.
(bb) Control, coordination, and advisory.
(cc) Flight plans.
(dd) Other general information.
2 Standard procedures:
(aa) Proper routing of calls.
(bb) Call-up techniques.
(cc) Answering techniques.
(dd) Procedures for relaying various data.
(ee) Acknowledgments and sign-off techniques.
(ff) Phraseology.
(e) The individual shall interpret, disseminate, and describe requirements for NOTAMs
including:
1 Types:
(aa) NAVAIDs.
(bb) Hazards.
(cc) Lighting.
(dd) Airports.
(ee) General.
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2 Method of receipt.
3 Origination.
4 Display.
(f) The individual shall describe the procedures for maintaining daily records and forms
including:
1 Collecting strips and records.
2 Checking daily traffic count.
3 Compiling daily tabulation.
4 Storing records and forms.
(g) The individual shall describe airport emergency equipment and procedures including:
1 Location.
2 Types available:
(aa) Firefighting.
(bb) Ambulance.
(cc) Off-airport equipment.
(dd) Other.
3 Methods of alerting:
(aa) Location of alarm.
(bb) Operation of alarm.
(cc) Coded categories of alert.
4 Offices to be notified.
(h) The individual shall describe procedures for conducting/receiving position relief briefings.
The individual shall draw a local tower visibility chart and demonstrate the ability to identify specified
visibility markers.
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(5) Weather.
(a) The individual shall describe weather information including:
1 Types of reports available:
(aa) Surface observations.
(bb) Forecasts.
(cc) Winds aloft forecast.
(dd) Advisories.
(ee) Charts.
2 Source.
3 Time available.
4 Format.
5 Interpretation.
6 Disposition.
(b) The individual shall successfully complete the tower visibility examination in accordance
with NWS standards. Request this exam from the following address:
Mike Monroney Aeronautical Center
FAA Academy, Meteorological Coordinator & Training Consultant, AMA-579
P.O. Box 25082
Oklahoma City, OK 73125
(c) For facilities designated as a LAWRS, the individual shall successfully complete the
LAWRS examination in accordance with NWS standards. The individual is not required to complete the
tower visibility exam.
2. OJT. Through OJT, the developmental shall demonstrate the ability to satisfactorily perform the
applicable job functions listed in Appendix 2 of this order.
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SECTION 4. STAGE III: CLEARANCE DELIVERY
POSITION TRAINING
(Course 55061)
GENERAL: The purpose of this development stage is to prepare the individual for clearance delivery
position qualification and certification.
This stage of training is administered in two parts: classroom instruction and OJT.
PREREQUISITE: Successful completion of Stage II Classroom Training.
CLASSROOM TRAINING: The classroom portion of training is administered using lesson plans
developed by the FAA Academy and the facility and conducted under
the direction of the TA. In some facilities, classroom training for more
than one area may be taught at the same time (e.g., flight data and
clearance delivery). In these situations, lesson plans should be
developed accordingly.
If a terminal facility does not have a support staff to conduct classroom
instruction, the facility is responsible for developing self-study
materials that will cover all of the required subject matter.
OJT: After successful completion of classroom training, OJT shall be
conducted in the operational environment in accordance with Chapter
3 of this order.
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1. CLASSROOM TRAINING. The individual shall successfully demonstrate the skills listed below in
accordance with Orders 7110.65, 7210.3, and local directives, and shall complete an examination on the
material.
a. Clearance Delivery.
(1) State the functions of the clearance delivery position.
(2) List the conditions for which departure clearances or departure instructions would be issued.
(3) List IFR departure clearance items in sequence.
(4) State when the term “ATC” shall be used as a clearance prefix.
(5) Define clearance limit.
(6) Describe a NAVAID fix, as determined by reference to a radial and distance from VORTAC
when the fix is not named.
(7) State when the directions of a takeoff/turn or initial heading to be flown may be specified.
(8) State the standard phraseology used when necessary to assign a crossing altitude that differs
from the SID altitude.
(9) State the requirement that is applicable when route or altitude in a previously issued clearance is
amended.
(10) State the standard phraseology used to assign frequency and beacon code information to
departing IFR aircraft.
(11) Match beacon codes with the appropriate IFR departure categories.
(12) List the conditions that must be met in order to issue an abbreviated departure clearance.
(13) State the conditions and standard phraseology used to issue SVFR clearances.
(14) State the conditions and standard phraseology used to issue a VFR/OTP clearance.
(15) Select the provisions that should be included in gate hold procedures.
(16) Select the provisions that should be included in pretaxi clearance procedures.
b. Local Clearance Delivery.
(1) Describe the procedures and phraseology pertaining to:
(a) Gate hold procedures.
(b) Delivery of clearances.
(2) Explain the procedures and coordination requirements for:
(a) Processing flight progress strips.
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(b) Processing flight plans.
(c) Processing clearance requests.
(3) Explain the application of all position-related items in:
(a) LOAs.
(b) Directives.
(c) Position binders.
(4) Explain ARTS/STARS data entry functions (if applicable).
c. Procedures. Describe the procedures for conducting/receiving position relief briefings.
2. OJT. Through OJT, the developmental shall demonstrate the ability to satisfactorily perform the
applicable job functions listed in Appendix 2 of this order.
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SECTION 5. STAGE IV: GROUND CONTROL POSITION
TRAINING
(Course 55062)
GENERAL: The purpose of this development stage is to prepare the individual for ground control position
qualification and certification.
This stage of training is administered in two parts: classroom instruction and OJT.
PREREQUISITE: Successful completion of Stage II Classroom Training.
CLASSROOM TRAINING: The classroom portion of training is administered using lesson plans
developed by the FAA Academy and the facility and conducted under the
direction of the TA. In some facilities, classroom training for more than
one area may be taught at the same time (e.g., ground and local control).
In these situations, lesson plans should be developed accordingly.
If a terminal facility does not have a support staff to conduct classroom
instruction, the facility is responsible for developing self-study materials
that will cover all of the required subject matter.
OJT: After successful completion of classroom training, OJT shall be conducted
in the operational environment in accordance with Chapter 3 of this order
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1. CLASSROOM TRAINING.
a. Part I—Ground Control Information.
(1) Introduction/Overview. The individual shall be provided pertinent information concerning
his/her working environment.
(a) Airport layout-related knowledge.
(b) Cab layout-related knowledge.
(c) LOAs, facility directives, orders, notices, performance standards, and position
responsibilities.
(d) Radio/interphone equipment-related knowledge.
(2) Aircraft Recognition and Characteristics. The individual shall successfully demonstrate the
skills listed below in accordance with Orders 7110.65 and 7340.1:
(a) Define categories of aircraft and the terminology associated with aircraft operating
characteristics.
(b) Identify the general recognition features used in aircraft identification.
(c) Explain the methods used to assign aircraft designators and names.
(d) Recognize selected civil aircraft and determine the category.
(e) Identify selected military aircraft.
(f) Identify selected helicopters.
(3) Airport Utilization. The individual shall successfully demonstrate the skills listed below in
accordance with Orders 7110.65 and 7210.3, local facility directives, and local airport procedures:
(a) State the weather criteria that determine the activation of the system localizer and
glideslope critical area restrictions.
(b) Assign the proper runway for departures at airports that do not have a runway-use
program.
(c) Explain the purpose of formal and informal runway-use programs.
(d) State wind velocity criteria when describing the wind as calm.
(e) Define the conditional uses of and criteria for initiating intersection takeoffs.
(f) Describe the physical location of the airport diagram.
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(4) Console Instruments. The individual shall successfully demonstrate the skills listed below in
accordance with Orders 6560.10, Runway Visual Range, 7110.65, 7210.3, and Order 7900.5:
(a) Determine how to cross-check wind indicators.
(b) Identify a wind instrument error.
(c) Determine the requirements for aneroid setting indicators (ASI) and mercurial barometer.
(d) Describe the requirements for altimeter comparison checks of ASI, digital ASI (DASI),
and ASOS instruments.
(e) Determine when to inform Airway Facilities personnel of altimeter (ASI/DASI)
instrument outages.
(f) Identify the basic units of an RVR system.
(g) Use correct terminology when reporting RVR values and RVVs.
(h) Determine valid readings from an RVR digital readout.
(i) Describe alternative procedures used when the RVR is inoperative.
(5) Ground Control Procedures and Taxi Information and Clearances. This section is presented in
two parts: 1.) ground control procedures, and 2.) taxi information and clearances. The individual shall
successfully demonstrate the skills listed below in accordance with Order 7110.65:
(a) Ground Control Procedures.
1 Define a movement area.
2 State the basis for providing airport traffic control service.
3 State the first-priority duty of ground control.
4 List the meanings of visual light signals used in conjunction with ground traffic
operations.
5 State the pilot receiver-only acknowledgment procedures for fixed-wing aircraft and
helicopters.
6 State the procedures and phraseology for describing vehicles, equipment, or personnel
on the movement area.
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7 State the procedures and phraseology for describing the relative position of ground
traffic.
8 List the phraseology used to approve or disapprove operational requests.
9 Differentiate between the meanings of the words “expedite” and “immediately” when
used in ATC instructions.
10 State certain clearances to avoid in ground operations when applying wake turbulence
procedures.
11 State the requirements and phraseology used to inform a pilot of an observed
abnormal aircraft condition.
12 State the terms used to describe braking action.
13 State the requirements for issuing airport condition information to a pilot.
14 Select the airport conditions that warrant issuance of airport condition information.
15 State the phraseology used to describe aircraft identifications.
16 State the phraseology used to describe types of aircraft.
(b) Taxi Information and Clearance.
1 List, in sequence, the radio message format for initiating and replying to
communication with an aircraft.
2 State the procedures and phraseology for transferring radio communications.
3 State the coordination requirements between ground control and local control,
including those for the prevention of “runway incursion.”
4 State the procedures and phraseology for formulating and issuing taxi information and
clearances, including information and clearances for taxiing helicopters.
5 Select the phraseology that excludes conditional phrases.
6 List the methods used by ground control to determine the position of an aircraft.
7 State the requirements and phraseology for runway visibility reporting.
8 State the requirements for issuing departure information.
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9 State the departure information that may be omitted if the pilot states “Have
Numbers” or the appropriate ATIS code.
10 State who is responsible for the movement of aircraft or vehicles within loading,
maintenance, or parking areas.
(6) Emergency Procedures and Unusual Situations. This section is presented in two parts: 1)
determination and use of procedures in emergency situations, and 2) procedures used for handling unusual
situations that require special handling but are not classified as emergencies. The individual shall successfully
demonstrate the skills listed below in accordance with Orders 7110.65 and 7210.3:
(a) Emergency procedures.
1 Describe in general terms when an emergency exists.
2 State the basis for the type of assistance needed in an emergency situation.
3 List four individuals who may make a determination that a potential or actual
emergency exists.
4 Identify who is responsible for handling a ground emergency after the alert has been
initiated and for determining the emergency vehicle route.
5 State what action is required by ground control when a ground emergency occurs
outside the airport proper.
(b) Unusual situations.
1 State to whom suspicious activity regarding the use of aircraft will be reported.
2 State the procedures to follow when the pilot of Presidential or Vice Presidential
aircraft makes a request concerning the movement of the aircraft.
3 Define the meaning of the code phrase “Safe Air One.”
4 State the action to take when called by an experimental aircraft that intends to depart.
5 State the procedure to follow when information is received concerning an aircraft
bomb threat.
b. Part II—Site-Specific Ground Control Information.
(1) Position-Associated Equipment. The individual shall utilize and apply procedures for ground
control position equipment including:
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(a) Radio/telephone main and standby equipment.
(b) NOTAM and weather-posting locations.
(c) FDIO printer and keyboard.
(d) ATIS recording equipment.
(e) RVR digital panel, RVR meter, and/or RVV meter.
(f) Visibility chart.
(g) Airport status board.
(h) Light gun.
(i) BRITE/DBRITE/Tower Display Workstation (TDW).
(j) Airport Surface Detection Equipment (ASDE).
(k) Airport ground lighting.
(l) Approach lighting systems.
(m) Obstruction lighting.
(n) Personnel safety equipment.
(o) ARTS/STARS.
(2) Procedures.
(a) The individual shall explain the application of procedures contained in the following
publications as they pertain to the ground control position:
1 FAA orders and/or handbooks.
2 Facility directives and memoranda.
3 LOAs.
4 Reading binder.
5 AIM.
6 Search and rescue procedures.
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(b) Describe procedures for conducting/receiving position relief briefings.
c. Evaluation.
(1) Part I Test. The individual shall complete an examination on the material contained in Part I.
(2) Given a blank diagram of your airport, and in accordance with local directives and local airport
procedures, the individual shall be able to:
(a) Draw the airport movement area and label movement areas that are not visible to the
tower.
(b) Label the users, uses, and/or restrictions for gates, concourses, or parking areas.
(c) Label each taxiway with a designator and label as “preferential” those used as inbound
and/or outbound routes for each runway.
(d) List any taxiways that are limited in use and the restrictions that apply.
(e) Label the “special use” areas, such as compass rose, bomb threat, runways, and hazardous
cargo.
(f) List the runways included in a runway-use program and tell whether the program is formal
or informal.
(g) Label the area(s) designated as short takeoff and landing (STOL) runway(s) and state the
requirements and conditions for use.
(3) Airport Layout. Given an unlabeled chart of the airport layout depicting runways, airport
movement areas, and structures, and in accordance with local procedures, the individual shall:
(a) Indicate airport elevation and point of reference.
(b) Identify landing and takeoff areas as follows:
1 Runways, including:
(aa) Number and magnetic heading.
(bb) Surface composition (other than hard surface).
(cc) Marking special or restrictive use:
•STOL.
•Closed portions.
•Displaced thresholds.
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(dd) Length and width.
(ee) Distance remaining from intersections.
(ff) Lighted or unlighted, arresting barriers/cable systems.
2 Helicopter pad(s), including:
(aa) Location(s).
(bb) Identification.
(cc) Marking.
(c) Identify the following areas and indicate whether they are movement areas or
nonmovement areas:
1 Taxiways:
(aa) Width.
(bb) Number and identification.
(cc) Lighted or unlighted.
(dd) Restrictions:
•Inbound.
•Outbound.
2 Ramp and gate locations:
(aa) Itinerant.
(bb) Air taxi.
(cc) Fixed-base operations.
(dd) Air carrier.
(ee) Military.
(ff) Cargo.
(gg) Helicopter.
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(hh) Restrictions:
•Time.
•Weight.
•Size.
3 Special-use areas:
(aa) Runup and “jet blast walls.”
(bb) Compass rose.
(cc) Bomb detection.
(dd) Explosive cargo.
(ee) VOR checkpoints.
(d) Identify structures and support facilities, including:
1 Emergency equipment.
2 Hangars:
(aa) Fixed base.
(bb) Air carrier.
(cc) Military.
(dd) Private.
3 Building and facilities—terminals:
(aa) Main.
(bb) Air carrier.
(cc) Itinerant and air taxi.
(dd) Military.
(ee) Cargo.
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4 FAA facilities:
(aa) Tower.
(bb) Radar site.
(cc) Transmitter and receiver site.
(dd) Transmissometer site.
(ee) FSS/AFSS.
(ff) Flight Standards field elements.
(gg) Airway Facilities field elements.
(hh) Airport district office.
5 Customs.
6 Security.
7 Airport management:
(aa) Offices.
(bb) Maintenance.
8 Weather Service Office.
2. OJT. Through OJT, the developmental shall demonstrate the ability to satisfactorily perform the
applicable job functions listed in Appendix 2 of this order.
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SECTION 6. STAGE V: LOCAL CONTROL/CAB COORDINATOR
POSITION TRAINING
(Course 55063)
GENERAL: The purpose of this development stage is to prepare the individual for local control position
qualification and certification and cab coordinator position qualification and certification.
This stage of training is administered in two parts: classroom instruction and OJT.
PREREQUISITE: Successful completion of Stage II Classroom Training.
CLASSROOM TRAINING: The classroom portion of training is administered using lesson plans
developed by the FAA Academy and the facility and conducted under
the direction of the TA.
If a terminal facility does not have a support staff to conduct classroom
instruction, the facility is responsible for developing self-study materials
that will cover all of the required subject matter.
OJT: After successful completion of classroom training, OJT shall be
conducted in the operational environment in accordance with Chapter 3
of this order.
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1. CLASSROOM TRAINING.
a. Part I—Local Control Information.
(1) Introduction/Overview. The individual shall be provided pertinent information concerning
his/her working environment. The instructor must determine what local facility and area information is
pertinent for individuals training at each facility. The suggested areas of study are outlined as follows:
(a) Terminal area local procedures.
(b) LOAs, facility directives, orders, notices, performance standards, and position description
and responsibilities.
(c) Radio/interphone equipment. Training programs in previous sections have covered the
required knowledge in this area. That knowledge and OJT will enable individuals to perform the duties of
local control in a more efficient manner.
(2) Airport Lighting. The individual shall successfully demonstrate the skills listed below in
accordance with Orders 7110.65 and 7340.1, AIM, AC 150/5345-46, and local directives:
(a) State when airport and heliport (rotating) beacons and obstruction lights are operated, and
recognize them by color and characteristics.
(b) Determine the hours of operation, color, intensity, and emergency operation of runway and
taxiway lights.
(c) List the requirements for the operation of high-speed turnoff lights.
(d) Identify the methods and procedures for operation of high- and medium-intensity runway
lights, runway centerline lights, and touchdown zone lights.
(e) State the requirements for the operation of approach lights, sequenced flashing lights,
visual approach slope indicators, and runway end identifier lights.
(3) Separation Minimums. This section is presented in five parts: 1) runway separation, 2)
simultaneous operations on parallel runways, 3) helicopter separation, 4) initial IFR separation, and 5) visual
separation. The individual shall successfully demonstrate the skills listed below in accordance with Orders
7110.65 and 7210.3:
(a) List the three aircraft categories and describe the type of aircraft included in each category.
(b) Determine the proper separation between a departing aircraft and another aircraft using the
same runway.
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(c) Determine when takeoff clearance or landing clearance may be issued, anticipating that
prescribed separation will exist.
(d) Determine when a small aircraft may take off behind a departing large aircraft from an
intersection on the same runway.
(e) Determine the proper separation between an arriving aircraft and another aircraft using the
same runway.
(f) Determine the proper separation for aircraft using intersecting runways.
(g) State when arriving touch-and-go, stop-and-go, and low-approach aircraft are considered
departing aircraft.
(h) Determine when a low approach of not less than 500 feet above the runway may be
authorized.
(i) State the conditions that must be met when authorizing simultaneous operations on parallel
runways.
(j) Determine the proper separation between a departing or arriving helicopter and another
helicopter.
(k) Determine the initial IFR separation required for:
1 Successive departing aircraft.
2 Departing and arriving aircraft.
(l) Identify procedures governing VFR departure of IFR aircraft.
(m) Describe the two methods of applying visual separation.
(n) Describe the traffic situations for which a VFR tower may be authorized to provide visual
separation.
(4) Heavy Jet/Wake Turbulence Separation Procedures. The individual shall successfully
demonstrate the following skills listed below in accordance with Order 7110.65 and AC 90-93, Operating
Procedures for Airport Traffic Control Towers That Are Not Operated by, or Under Contract With, the United
States (Non-Federal):
(a) Determine minimum separation standards that apply to aircraft following large/heavy jet
aircraft.
(b) Determine when to give wake turbulence advisories.
(c) Use correct phraseology when giving wake turbulence cautionary advisories.
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(5) Control Procedures—Landing, Spacing, and Sequencing. The individual shall successfully
demonstrate the skills listed below in accordance with Order 7110.65:
(a) Determine what information should be included in a clearance to hold VFR aircraft.
(b) Select the phraseology for establishing the sequence of arriving and departing aircraft by
requiring them to adjust flight or ground operation in order to achieve proper spacing.
(c) Select the phraseology to authorize an aircraft to make a touch-and-go.
(d) Match the components of a standard traffic pattern with their definitions.
(e) Identify the basis for providing ATC service.
(f) Determine when to provide preventive control service.
(g) Determine procedures governing an overhead approach.
(h) State arrival/landing information that may be omitted if the pilot states “Have Numbers”
or the appropriate ATIS code.
(i) Determine the priority of service provided between aircraft practicing instrument
approaches and itinerant aircraft.
(6) Control Procedures—Runway Use and Related Information. The individual shall successfully
demonstrate the skills listed below in accordance with Order 7110.65:
(a) Select the phraseology for instructions to aircraft arriving/departing simultaneously on
intersecting runways and to arriving aircraft exiting the runway after landing.
(b) Select the phraseology for issuing wind information and for canceling takeoff clearance.
(c) Select the procedure to use when it appears that an aircraft is in violation of an FAR.
(d) Determine when to hold aircraft short of the ILS critical areas.
(e) State when local control must issue the prevailing visibility and RVR/RVV to arriving
aircraft.
(f) Determine when to instruct a departing IFR aircraft to contact departure control.
(g) Select the terms describing the quality of braking action.
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(h) Determine the procedures to use when issuing clearance to land to an aircraft that is not in
sight.
(i) Determine when to issue cautionary wake turbulence advisories, wind-shear information,
safety alerts, and bird advisories.
(j) Determine under what conditions an aircraft may be authorized to cross the class D
airspace at an airspeed in excess of 250 knots.
(k) Identify procedures governing a VFR departure of an IFR aircraft and procedures
governing a closed/unsafe runway.
(7) Helicopter Aerodynamics. This section is presented in two parts: 1) the forces acting on a
helicopter and the factors affecting its various maneuvers, and 2) the functions of the controls used during
helicopter flight. The individual shall successfully demonstrate the following skills in accordance with
AC 61-13:
(a) Identify the four forces acting on a helicopter.
(b) State the factors affecting the various maneuvers of a helicopter.
(c) State the functions of the four controls used during helicopter flight.
(8) SVFR—Fixed-Wing Aircraft/Helicopters. The individual shall successfully demonstrate the
skills listed below in accordance with Order 7110.65:
(a) Determine where, when, and under what conditions SVFR may be authorized.
(b) Explain the basis for approval of SVFR operations.
(c) State the proper phraseology for approving SVFR flights into, out of, through, or within a
surface area.
(d) Apply minimum separation between fixed-wing SVFR aircraft, fixed-wing SVFR and IFR
aircraft, SVFR helicopters, and SVFR helicopters and IFR aircraft.
(e) State the weather minimums applicable to both fixed-wing aircraft and helicopters
requesting SVFR clearances and the required controller actions when less than minimum weather conditions
exist.
(f) Specify the priority afforded IFR aircraft over those requesting SVFR clearances, and the
procedures to inform SVFR flight of the delay.
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(9) Emergency Procedures and Unusual Situations. This section is presented in two parts: 1)
emergency situations and the procedures to determine a course of action, and 2) unusual situations not covered
by standardized rules. The individual shall successfully demonstrate the skills listed below in accordance with
FAR, Part 105; Orders 7110.10, 7110.65, and 7210.3; local directives; and LOAs:
(a) Identify emergency situations and select a course of action.
(b) State minimum required information for inflight emergencies.
(c) Determine required notifications.
(d) Identify the five methods of aircraft orientation.
(e) Determine when to exercise priority or special handling.
(f) Determine a course of action for operations that are not normally encountered on a routine
basis.
(10) BRITE/DBRITE/TDW. The individual shall successfully demonstrate the skills listed below in
accordance with TM-14-2 (BRITE I and II/DBRITE), or STARS Operator Manuals TI 6191.409 or TI
6191.411, Orders 7110.65 and 7210.3, and ETM-12-0-1 (Fundamentals of Primary and Secondary
Surveillance Radar):
(a) Define terms associated with primary radar and the ATC radar beacon system.
(b) List the basic components of BRITE/DBRITE/TDW.
(c) Select and match BRITE/DBRITE/TDW controls with their functions.
(d) Select the correct procedures used in the operation of BRITE/DBRITE/TDW by tower
controllers.
(11) Wind Effects. This section is presented in two parts: 1) basic wind theory, operations under
normal circumstances, and the characteristics of hazardous wind; and 2) wind shears and wind-shear detection
equipment. The individual shall successfully demonstrate the following skills in accordance with AC 00-6A
and AC 61-23:
(a) Define the forces that govern wind circulation.
(b) Identify conditions associated with hazardous weather, including:
1 Air masses and fronts.
2 Turbulence.
3 Clear air turbulence.
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4 Thunderstorms.
5 Tornadoes.
6 Hurricanes.
7 Wind Shear
8 Micro Burst
b. Part II—Local Control Functions.
(1) Position-Associated Equipment. The individual shall utilize and apply procedures for local
control position equipment including:
(a) Radio/telephone, main, and standby equipment.
(b) ARTS/STARS.
(c) Teleautograph or electrowriter.
(d) NOTAM and weather-posting location.
(e) ATIS recording equipment.
(f) FDIO printer and keyboard.
(g) RVR digital panel, RVR meter, and/or RVV meter.
(h) Airport status board.
(i) Light gun.
(j) ASDE.
(k) Airport ground lighting.
(l) Approach lighting systems.
(m) Obstruction lighting.
(n) Visibility chart.
(o) Arresting barriers/cable systems.
(p) Personnel safety equipment.
(q) NAVAID monitoring panel.
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(2) Procedures. The individual will:
(a) Explain the application of procedures contained in the following publications as they
pertain to the local control position:
1 FAA orders and/or handbooks.
2 Facility directives and memorandums.
3 LOAs.
4 Reading binder.
5 AIM.
6 Search and rescue procedures.
(b) Describe procedures for conducting/receiving position relief briefings.
(3) BRITE/DBRITE/TDW. The individual shall utilize and apply the operational procedures for
BRITE/DBRITE/TDW by:
(a) Matching components with function or feature.
(b) Matching control knobs/panels with their functions.
(c) Matching adjustment steps with their expected results.
(d) Describing primary and secondary surveillance radar.
(e) Describing radar phenomena.
(f) Identifying radar operations.
(g) Describing beacon code assignment procedures.
(h) Describing radar identification and handoff procedures.*
(i) Explaining radar separation.*
(j) Explaining departure/arrival procedures as they relate to the local control position.*
(k) Describing radar additional services.*
(l) Describing emergency procedures.*
(m) Describing the stages of radar service.*
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(n) Describing procedures for the transition from radar to nonradar control.*
* These items must be covered at facilities that use BRITE/DBRITE/TDW for IFR separation
NOTE: Facilities that use BRITE/DBRITE/TDW for IFR separation must provide the terminal radar
qualification examination as part of the local control certification. Individuals who have previously completed
these examinations successfully need not retake them at a new facility.
The Terminal Radar Qualification examination, CBI 55503, is distributed on the CBI national distribution.
Successful completion requires a minimum score of 70 percent.
(4) ARTS. Using a simulated keyboard and quick-reference card pertaining to the operation of the
ARTS system, the individual shall be able to:
(a) List the units of equipment in the ARTS operational system.
(b) List the principles of computer operation.
(c) Define terms associated with ATC computer operation.
(d) Interpret computer-generated data.
(e) Identify associated and unassociated alphanumeric data.
(f) Identify tabular data areas.
(g) Recognize message error indications and system malfunction codes.
c. Evaluation.
(1) Part I Test. Complete an examination of the material covered in Part I.
(2) Airport Layout Map. Complete an airport layout map according to the criteria listed in
Section 5, paragraph 1c(3) of this appendix. If the map has already been completed for ground control
training, it does not have to be repeated.
(3) Terminal Area Map/Video Map. Given an unlabeled chart of the immediate terminal area
depicting the surface areas, appropriate class B, C, and D airspace, topographical features, points of reference,
and other airports, the individual shall identify the following:
(a) Dimensions of all surface areas.
(b) All airports and landing areas.
(c) Instrument approach aids.
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(d) Visual reporting points.
(e) Topographical features.
(f) Obstructions.
(g) Class B, C, and D airspace dimensions and altitudes, as appropriate.
(h) Restricted and prohibited areas.
(i) Any additional items as determined by the facility manager.
(4) Approach Chart Information. Given unlabeled approach plates, the individual shall label the
following:
(a) Initial altitude at approach fix.
(b) Procedure turn—direction from course.
(c) Final altitude until final approach fix (FAF).
(d) Heading⎯final approach course.
(e) Minimum descent altitude (MDA), height above touchdown (HAT), height above airport
(HAA), and decision height (DH).
(f) Missed approach.
(g) Weather minimums.
3. OJT. Through OJT, the developmental shall demonstrate the ability to satisfactorily perform the
applicable job functions listed in Appendix 2 of this order.
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SECTION 7. STAGE VI: NONRADAR TERMINAL CONTROL
(Course 55064)
GENERAL: The purpose of this development stage is to prepare the individual for qualification and
certification using nonradar procedures.
This stage of training is administered in three parts: classroom, simulation, and OJT.
CLASSROOM/SIMULATION This training is administered using lesson plans developed by the
FAA.
TRAINING: Academy and the facility and conducted under the direction of the
TA. In some facilities, classroom training for more than one position
may be taught at the same time. In these situations, lesson plans
should be developed accordingly.
If a terminal facility does not have a support staff to conduct
classroom instruction, the facility is responsible for developing selfstudy materials that will cover all of the required subject matter.
OJT: After successful completion of classroom and simulation training,
OJT shall be conducted in the operational environment in accordance
with Chapter 3 of this order.
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1. CLASSROOM/SIMULATION TRAINING.
a. Part I—Nonradar Terminal Control Position. This instructional presentation shall prepare the
individual to perform the following nonradar control functions in accordance with local directives; AC 61-27,
Instrument Flying Handbook; and Orders 7110.65 and 7930.2:
(1) Draw the terminal area map.
(2) Identify and use IFR and VFR rules.
(3) Apply separation standards.
(4) Describe the use of the TERPs Manual.
(5) Apply approach/departure procedures and minimum instrument approach altitudes.
(6) Issue clearances, advisories, and control information using approved phraseology and proper
format.
(7) Review flight data for accuracy.
(8) Relay weather reports and NOTAMs.
(9) Receive and post flight progress reports.
(10) Analyze traffic situations for potential conflictions.
(11) Apply interfacility/intrafacility coordination requirements.
(12) Provide flight assistance services.
b. Part II—Equipment and Procedures.
(1) Position-Associated Equipment. Utilize and apply procedure for nonradar approach control
position equipment including radio/telephone, main, and standby equipment.
(2) Procedures.
(a) Explain the application of procedures contained in the following publications as they
pertain to the nonradar terminal control position:
1 FAA orders and/or handbooks.
2 Facility directives and memoranda.
3 LOAs.
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4 Position binders.
5 AIM.
6 Search and rescue procedures.
(b) Describe procedures for conducting/receiving position relief briefings.
c. Evaluation.
(1) Terminal Control Information.
(a) Given an unlabeled chart of local area depicting low-altitude and high-altitude airway
structures and NAVAID symbols, and in accordance with local directives, the individual shall draw and
identify:
1 All items required on the flight data area map.
2 Primary and secondary holding fixes.
3 Holding patterns and altitudes.
4 Minimum safe altitudes.
(b) Given unlabeled approach plates, the individual shall fill in or label the following:
1 Transitions.
2 Transition altitudes.
3 Initial altitude at approach fix.
4 Procedure turn—direction from course.
5 Final altitude until FAF.
6 Heading—final approach course.
7 MDA, HAT, HAA, and DH.
8 Missed approach.
9 Weather minimums.
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d. Control Problem Administration.
(1) In either a radar or nonradar facility, the individual shall be given a series of locally prepared
comprehensive control problems of progressively increased complexity.
(2) Each nonradar facility shall administer nonradar control problems. The individual shall
satisfactorily demonstrate the ability to control 15 or more IFR operations per hour on the last problem. The
number of control problems shall be determined by the TA based upon individual needs.
(3) Each radar facility shall develop and administer radar-to-nonradar transition problems consistent
with operational needs, as contained within local emergency contingency directives. Emphasis shall be placed
on transition from the primary source of radar information to the primary backup mode and vice versa.
Training shall ensure that personnel are knowledgeable in the procedures used to transition to the backup mode
and that personnel can apply separation standards applicable to that mode.
(4) The control problems shall include traffic situations that involve:
(a) Arrivals versus arrivals.
(b) Departures versus departures.
(c) Arrivals versus departures.
(d) Arrivals versus ARTCC airspace and overflights.
(e) Arcs versus holding pattern airspace.
(f) Loss of communication.
(g) Emergency procedures.
(h) SVFR procedures.
e. Simulation Evaluation.
(1) Simulation evaluation scenarios shall be administered at regular intervals during the simulation
segment of training. The evaluations shall be pass/fail. If the individual does not meet the requirements for
successful completion of the scenario, the TA may determine that skill enhancement training is warranted.
The skill enhancement training may include:
(a) Classroom instruction,
(b) CBI lessons, and/or
(c) Instructional scenarios.
Skill enhancement training shall be followed by a re-evaluation scenario at the same complexity level as that at
which the failure occurred.
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(2) If the individual does not meet the requirements for successful completion of the evaluation
scenario, the provisions of FAPM Letter 330-1 shall be followed.
NOTE: A Training Review is not required for classroom or simulation training failure.
2. OJT. Through OJT, the developmental shall demonstrate the ability to satisfactorily perform the
applicable job functions listed in Appendix 2 of this order.
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SECTION 8. STAGE VII: RADAR CONTROL
(Course 55065)
GENERAL: The purpose of this development stage is to prepare the individual for radar control
position qualification and certification.
This stage of training is administered in three parts: classroom, simulation, and OJT.
PREREQUISITE: Successful completion of Stage VI.
CLASSROOM/SIMULATION This training is administered using lesson plans developed by the
TRAINING: FAA Academy and the facility and conducted under the
direction of the TA. In some facilities, classroom training for
more than one position may be taught at the same time. In these
situations, lesson plans should be developed accordingly.
If a terminal facility does not have a support staff to conduct
classroom instruction, the facility is responsible for developing
self-study materials that will cover all of the required subject
matter.
OJT: After successful completion of classroom and simulation
training, OJT shall be conducted in the operational environment
in accordance with Chapter 3 of this order.
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1. CLASSROOM/SIMULATION TRAINING.
a. Part I—Radar Terminal Control Position.
(1) Given job-like situations pertaining to the operation of the radar approach control
position, the individual shall successfully demonstrate the skills listed below in accordance with
ETM-12-0-1 and
Order 7110.65:
(a) Describe primary and secondary surveillance radar.
(b) Describe radar phenomena.
(c) Identify radar operations.
(d) Describe radar identification, handoffs, and beacon code assignment procedures.
(e) Explain radar separation.
(f) Explain departure/arrival procedures.
(g) Describe radar additional services.
(h) Describe emergency procedures.
(i) Describe the stages of radar service.
(j) Describe procedures for the transition from radar to nonradar control.
(2) At ARTS-IIIA- and ARTS-IIIE-equipped facilities, given a simulated keyboard and
quick-reference card pertaining to the operation of the ARTS IIIA or IIIE system, the individual shall
successfully demonstrate the skills listed below in accordance with TM-11-4 (Students Reference
Manual):
(a) List the units of equipment in the ARTS IIIA or IIIE operational system.
(b) List the principles of computer operation.
(c) Define terms associated with ATC computer operation.
(d) Interpret computer-generated data.
(e) Identify associated and unassociated alphanumeric data.
(f) Identify tabular data areas.
(g) Recognize message error indications and system malfunction codes.
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b. Part II—Equipment and Procedures.
(1) Position-Associated Equipment. The individual shall utilize and apply procedures for:
(a) Radar indicators.
(b) ARTS equipment, including local and regional adaptations.
(c) Radio/telephone, main, and standby equipment.
(d) Personnel safety equipment.
(e) Radar system master control panel.
(f) Other.
(2) Procedures. The individual shall:
(a) Explain the application of procedures contained in the following publications as
they pertain to the radar control positions:
1 FAA orders and/or handbooks.
2 Facility directives and memorandums.
3 LOAs.
4 Position binders.
5 AIM.
6 Search and rescue procedures.
(b) Describe procedures for conducting/receiving position relief briefings.
c. Evaluation.
(1) The individual shall be able to pass the radar qualification examination.
(2) At ARTS-IIA-equipped facilities, the Terminal Field Course package available from the
FAA Academy shall be administered to the individual.
(3) At ARTS-equipped facilities, the individual shall be able to pass the facility-developed
ARTS examination.
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(4) Given an unlabeled video map/overlay, the individual shall identify all items, plus:
(a) Minimum vector altitudes.
(b) Significant terrain areas and obstructions.
(c) Primary radio frequencies for radar positions and adjacent control facilities.
(d) Other items as determined by the facility.
(5) If the individual does not meet the requirements for successful completion of the
examinations, the TA may determine that additional training is warranted.
(a) This training may include:
1 Additional classroom instruction and/or
2 CBI training.
(b) If the individual does not meet the requirements for successful completion after
additional training, the provisions of FAPM Letter 330-1 shall be followed.
d. Radar Control Problem Administration. Radar simulation training is being administered at
terminal facilities utilizing the simulation capabilities of the ARTS/STARS equipment. This gives
the developmental an opportunity to learn and demonstrate, under simulated conditions, all the
knowledge and skills required of a CPC.
(1) General.
(a) At facilities where simulation equipment (e.g., ETG, TTG, etc.) is available, the
TA shall determine the number of radar simulation training scenarios that the individual will
complete. Periodic evaluation scenarios shall be conducted to determine the individual’s progress
through the completion of the scenarios.
Example: The TA may require the administration of 18 simulation training radar
problems, with numbers 6, 10, 14, and 18 as pass/fail evaluations.
(b) It is necessary to complete scenarios at the lowest complexity level first and
progressively work up to the highest. Scenarios at a given complexity level may be administered in
any order to provide variation. The developmental shall be required to complete training on a given
set of radar control problems similar to those in the first operational position. This requirement will
ensure the developmental’s exposure to the many prescribed special events and control situations that
could occur.
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(c) After completion of training on the first radar position, the developmental’s
progress shall be reviewed and the number of problems required on any succeeding position shall be
mutually agreed upon by the facility support staff and operations supervisor.
(d) Simulation problems shall be counted as classroom hours.
(e) Up to 1 hour shall be allotted for the radar control problems. This does not include
the time spent for briefing and critique. The instructor is not precluded from terminating the
simulated problem prior to the time indicated if it has been determined that the maximum
instructional benefit of the problem has been derived.
(f) The results of the individual’s performance during each scenario shall be recorded
on FAA Form 3120-25 and discussed with the individual (see Appendix 2, pages 5 and 6 of this
order). Forms used during the evaluation scenario shall be retained and filed in the individual’s
training folder.
(2) Control Problem Development.
(a) Definitions.
1 Volume level: A measure of specialized activity expressed as a percentage of
the maximum number of operations an CPC is expected to handle at each operational position.
2 Complexity: Factors, other than traffic volume, experienced in controlling
traffic at a given operational position.
(b) General Objectives. To achieve standardization of volume level and problem
complexity for all field facilities, the following problem development procedures have been
established:
1 Control problems shall be developed for each operational position starting at
the 50 percent volume level and progressively increasing to the 110 percent volume level. The
additional 10 percent will be added to ensure that the developmental encounters a greater volume of
traffic than he/she will normally be expected to control.
2 The formula is based on 110 percent traffic volume from an average period of
a busy day (as defined and validated by the facility).
3 To protect problem integrity, some variations of the problem should be made.
Changes in aircraft identifications, equipment types, altitudes, and times are usually adequate for
developing problem variations. Selecting random aircraft for special situations will also add depth to
problem variations.
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4 The instructor shall determine the weather, flight conditions, VFR traffic, and
any abnormal conditions that may affect the overall problem complexity and controller workload.
The instructor shall simulate these conditions as nearly as possible to add realism to the problem.
5 The instructor shall randomly incorporate pilot readback errors throughout the
radar control problems. These are intentional readback errors made by ghost pilots to the
developmental in order to evaluate the developmental’s listening skills.
6 All control problems shall have specific objectives and be directed toward
developing the knowledge and ability of those receiving the training. The instructor shall ensure that
all problem objectives are met.
7 The instructor shall introduce operations or situations that directly relate to
problem complexity. Normally it is more effective to introduce these complexity factors at a lower
volume level to facilitate learning the associated procedure. If normal operational requirements
dictate predetermined changes in runway or airspace configurations or changes in services provided
at an operational position which affect complexity, separate problems should be administered for
each change. Each problem shall state objectives, volume level, and complexity factors. Where
applicable, ASR approaches shall be conducted as part of this training.
8 Positive and methodical steps must be taken when developing simulated radar
control problems. Complexity, special control events, abnormal traffic situations, weather
conditions, script development, and Instructor Guides need to be considered to achieve the desired
problem objectives.
(c) Simulation Training Problem Objectives. Each problem may contain one or more
of the duties listed below. By the completion of this training, the developmental shall have
independently performed all applicable duties.
1 Provide VFR traffic advisories.
2 Provide no-gyro vectors.
3 Control missed approaches.
4 Recognize weather on a radar display and advise aircraft concerned.
5 Vector aircraft around weather (if applicable).
6 Handle airfiles.
7 Recognize an aircraft with an inoperative transponder.
8 Issue speed control instructions.
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9 Issue visual approaches.
10 Apply appropriate radio failure procedures.
11 Recognize when an aircraft is being hijacked and apply correct procedures.
12 Transition from ARTS failure to primary and secondary radar.
13 Resolve one emergency situation.
14 Transition from radar to nonradar separation due to radar failure.
15 Provide separation and service to an aircraft dumping fuel.
16 Apply additional facility-identified procedures.
17 Transition from STARS failure to emergency service level (ESL)
Special situations should not be limited to those shown but should also include situations initiated by
facility instructors.
NOTE: The guidelines outlined above have been proven to be most desirable when developing
control problems. There may be other methods, such as obtaining 1 hour’s traffic from the actual
position and administering it as a control problem. There are pitfalls to this type of problem
development because of the wide variance of traffic situations that do not always provide typical air
traffic occurrences.
(3) Simulation Evaluation.
(a) Simulation evaluation scenarios shall be administered at regular intervals during
the simulation segment of training. The evaluations shall be pass/fail. If the individual does not meet
the requirements for successful completion of the scenario, the TA may determine that skill
enhancement training is warranted. The skill enhancement training may include:
1 Classroom instruction,
2 CBI lessons, and/or
3 Instructional scenarios.
Skill enhancement training shall be followed by a re-evaluation scenario at the same complexity level
as that at which the failure occurred.
(b) If the individual does not meet the requirements for successful completion of the
evaluation scenario, the provisions of FAPM Letter 330-1 shall be followed.
NOTE: A Training Review is not required for classroom or simulation training failure.
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2. OJT. Through OJT, the developmental shall demonstrate the ability to satisfactorily perform the
applicable job functions listed in Appendix 2 of this order.
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1 (and 2)
APPENDIX 7
TRAFFIC MANAGEMENT INSTRUCTIONAL
PROGRAM GUIDE
SECTION 1. INTRODUCTION
This IPG includes information about the following two development stages:
I. FAA Academy Training (Course 50115).
II. Facility Traffic Management Coordinator Training (Course 55116).
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SECTION 2. STAGE I: FAA ACADEMY TRAINING
TRAFFIC MANAGEMENT TRAINING
(COURSE 50115)
GENERAL: The purpose of this stage is to train Certified Professional Air Traffic Control Specialists
selected for Traffic Management Coordinator positions, as well as, supervisors and other personnel required to
perform Traffic Management duties.
This stage of training is administered in two parts: classroom instruction and classroom/laboratory
environment.
PREREQUISITE: Certified Professional Air Traffic Control Specialists
from the Terminal or En Route option. Non-traffic
management supervisors, managers, staff specialists,
and other personnel who need to have a general
knowledge of the Traffic Management system may
attend Course 50115.
Course 50115 is not mandatory for anyone certified
as a Traffic Management Coordinator prior to
October 1, 1993.
CLASSROOM TRAINING: The classroom portion of training is administered
using lesson plans developed by the FAA Academy.
CLASSROOM/LABORATORY
TRAINING:
This training is administered in a
classroom/laboratory environment, utilizing FAA
Academy prepared instructional materials and a
synthetic control area.
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1. LESSON OVERVIEW:
a. LESSON 1. INTRODUCTION. This includes an introduction of the instructional staff,
course overview, class schedule, and participant introduction.
b. LESSON 2. TRAFFIC MANAGEMENT SYSTEM/UNIT OVERVIEW. This lesson
presents a brief overview of the history, present status, and future of the Traffic Management System. The
documents and operational positions of the Traffic Management Unit are discussed.
c. LESSON 3. TRAFFIC MANAGEMENT WORKSTATION (TMW). This lesson will
give the Traffic Management Specialist-in-Training (TMSIT) knowledge of the Traffic Management
Workstation in a “hands-on” laboratory environment.
d. LESSON 4. SEVERE WEATHER MANAGEMENT (SWM). This lesson describes
procedures used in Severe Weather Management initiatives.
e. LESSON 5. GROUND DELAY PROGRAM (GDP). This lesson discusses the procedures
required to implement a Ground Delay Program and instruction on the use of the Flight Schedule Monitor
(FSM) function of the ETMS.
f. LESSON 6. ROUTES. This lesson describes the purpose of and procedures associated with
preferred routes, non-preferred routes and the National Route Program (NRP).
g. LESSON 7. TRAFFIC FLOW MANAGEMENT (TFM). This lesson discusses the terms,
concepts, and procedures used in TFM initiatives. This includes the implementation of a Departure
Sequencing Program (DSP) and an En Route Sequencing Program (ESP). It also includes an examination of
the Arrival Sequencing Program (Metering) and the Tower En Route Control (TEC) service.
h. LESSON 8. ENHANCED TRAFFIC MANAGEMENT SYSTEM (ETMS). This lesson
allows the TMSIT to gain hands-on experience with the ETMS.
i. LESSON 9. WEATHER COORDINATOR (WC). This lesson discusses the duties of a
Traffic Management Weather Coordinator.
j. LESSON 10. MISSION COORDINATOR (MC). This lesson discusses the duties of a
Mission Coordinator.
k. LESSON 11. CONTINGENCY PLAN. This lesson covers the purpose and application of
the Traffic Management Contingency Plan and the Contingency Command Post.
l. LESSON 12. COOPERATIVE COMMUNICATION. This lesson presents
communication skills via scenarios unique to Traffic Management and provides the student an opportunity to
discuss the day-to-day communication with various facilities and levels of management.
m. LESSON 13. AIRPORT CAPACITY. This lesson describes factors that affect airport
capacity and the impact on the National Airspace System.
n. LESSON 14. SYSTEMS THINKING. This lesson describes how the interactions within a
system affect the quality of its performance and provides the student with an opportunity to discuss systemic
traffic management problems he/she has observed or experienced.
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NOTE. The above listed lessons are not arranged in a priority teaching sequence. This is simply a list of
available subject areas. The Academy will determine the lesson sequence based on resource availability and
course continuity. This is resident course material and is not available for field distribution.
2. LESSON OBJECTIVES:
a. LESSON 1. This lesson introduces the TMSIT to the instructional staff. Included in this
lesson are participant introduction, class schedule, Aeronautical Center orientation, and the completion of
necessary forms.
b. LESSON 2. With applicable references and in accordance with FAA Orders 7110.65, 7210.3,
1100.123, and 1100.126 the TMSIT will be able to identify the following
(1) Traffic Management System participants.
(2) Traffic Management System programs.
(3) Associated automation systems.
(4) Terms and definitions associated with Traffic Management.
(5) Operational positions and duties.
(6) Major job functions of the Traffic Management Coordinator.
(7) The relationship between capacity and demand.
c. LESSON 3. Using applicable references and the Traffic Management Workstation (TMW),
the TMSIT will be able to:
(1) Define the hardware terminology.
(2) Identify the basic hardware configuration.
(3) Identify the TMW operating system.
(4) Describe log on/off procedures, windows, cursor movement, editing functions, and the
help function.
(5) Perform practice and lab exercises.
d. LESSON 4. Using applicable references and in accordance with Severe Weather
Management procedures and Orders 7110.65 and 7210.3, the TMSIT will be able to:
(1) Define the terms associated with Severe Weather Management initiatives.
(2) Identify procedures for implementing a Severe Weather Management Initiative.
(3) Describe the major job functions required to implement a Severe Weather Avoidance
Plan (SWAP).
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e. LESSON 5. Using applicable references and in accordance with Orders 7210.3and 7110.65,
you will be able to:
(1) Identify terms associated with the implementation of a ground delay program).
(2) Identify procedures to implement a ground delay program.
(3) Identify terms and definitions associated with Flight Schedule Monitor (FSM).
(4) Interpret data shown in the four primary windows of the monitor mode associated
with FSM.
(5) Describe FSM’s traffic flow management tools.
(6) Build and analyze a proposed ground delay program using FSM.
f. LESSON 6. Using applicable references and in accordance with Orders 7110.65, 7210.3, and
the North American Route Program (NPR) Notice, the TMSIT will be able to:
(1) Identify the purpose of a preferred route
(2) Identify the procedures used to develop, modify, or cancel a preferred route.
(3) Identify the purpose of the NRP.
(4) Describe the features and procedures related to the NRP.
(5) Identify the TMC responsibilities associated with the NRP.
(6) Identify the procedures for coordinating a non-preferred route.
g. LESSON 7. Using applicable references and in accordance with Orders 7110.65, 7210.3, the
TMSIT will be able to:
(1) Define terms and abbreviations associated with Traffic Flow Management (TFM).
(2) Identify the procedures and job functions to implement TFM initiatives.
(3) Discuss a Departure Sequencing Program (DSP) and an En Route Sequencing
Program (ESP).
(4) Discuss Arrival Sequencing Program (ASP) (Metering).
(5) Identify the requirements for recording and reporting delays in the OPSNET/NAPRS
report.
(6) Identify and describe the purpose and impact of a Tower En Route Control service.
h. LESSON 8. Given a Traffic Management Workstation, with references and in accordance
with the Enhanced Traffic Management System (ETMS) Tutorial, and the ETMS Reference Manual, the
TMSIT will be able to:
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(1) Activate the Aircraft Situation Display (TSD) and selected options.
(2) Activate the Monitor Alert (MA) and selected options.
(3) Analyze the cause and significance of an Alert and identify possible resolutions.
(4) Retrieve and analyze various reports and statistics from the data base.
(5) Activate the E-mail function and selected options.
(6) Activate the Delay Manager function and selected options.
(7) Activate other ETMS features.
i. LESSON 9. With references and in accordance with Orders 7210.38, 7110.65, and 7210.3,
the TMSIT will be able to:
(1) Describe the duties and responsibilities of the Weather Coordinator (WC) position.
(2) Determine the proper dissemination for intra/interfacility SIGMET’s.
(3) Determine the proper dissemination for intra/interfacility Center Weather Advisories
(CWAs) and Meteorological Impact Statements (MISs) via other than the Leased Service A System (LSAS).
(4) Determine the urgency and proper dissemination of PIREPs.
(5) Determine the appropriate dissemination of other weather information.
(6) Determine the correct procedure for handling requests from outside sources for
weather information.
j. LESSON 10. With references and in accordance with Orders 7110.65, 7610.4, and 7210.3,
the TMSIT will be able to:
(1) Define terms of reference associated with military activities.
(2) Identify and describe the duties and responsibilities of the Mission Coordinator (MC).
k. LESSON 11. With references and in accordance with Orders 1900.46 and 1910.12, the
TMSIT will be able to:
(1) Identify alternate facilities responsible for providing National Traffic Management
when the ATCSCC is inoperable.
(2) State the purpose of the Contingency Command Post (CCP).
(3) Identify facility Traffic Management responsibilities during a non defense national
emergency.
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l. LESSON 12. Given scenarios and in accordance with No Nonsense Communication by
Donald Kirkpatrick, the TMSIT will be able to identify and describe:
(1) Elements needed for basic communication.
(2) Results of ineffective communication.
(3) Barriers to communication.
(4) Ingredients of successful communication.
(5) Nonverbal communication.
(6) Elements of good listening.
(7) At least 4 situations in Traffic Management that are potential communication problem
areas.
m. LESSON 13. With references and in accordance with Orders 7110.65 and 7210.3, the TMSIT
will be able to:
(1) Define terms of reference associated with airport and airspace capacity issues.
(2) Identify conditions that impact airport capacity.
(3) Describe how Traffic Management initiatives impact airport capacity.
n. LESSON 14. With references and in accordance with the Systems Thinking module in this
lesson, the TMSIT will be able to:
(1) Recognize the existence of a systems thinking discipline in current management
theory.
(2) Identify the characteristics of systems and subsystems.
(3) Describe how the interactions within a system affect the quality of its performance.
(4) Identify:
(a) how a system operates.
(b) why a system has a given structure.
(c) why a system’s given structure evolves based on changing needs of its
customers.
3. EVALUATION:
a. A multiple choice test and/or workshop is given at the end of each lesson. In addition, a
comprehensive review and multiple-choice test is given at the end of the course.
b. The TMSIT must score 70% or higher on the End-of-Course test to satisfactorily complete
Course 50115. If the TMSIT fails to achieve at least 70% accuracy on the End-of-Course test, targeted
training and a single retake of the test may be permitted with the concurrence of the Course Manager.
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9 (and 10)
4. REFERENCES:
a. FAA Order 1100.123, Standard Organization of Air Route Traffic Control Center
b. FAA Order 1100.126, Standard Organization of Air Traffic Control Terminal Facility
c. FAA Order 1900.46, Traffic Management Contingency Plan
d. FAA Order 1910.12, Air Traffic Service Command Post
e. FAA Order 7110.65, Air Traffic Control
f. FAA Order 7210.3, Facility Operation and Administration
g. FAA Order 7210.38, Center Weather Service Unit (CWSU)
h. FAA Order 7610.4, Special Military Operations
i. North American Route Program Notice
j. Enhanced Traffic Management System (ETMS) TSD Tutorial
k. Enhanced Traffic Management System (ETMS) TSD Reference Manual
l. No Nonsense Communication, by Donald Kirkpatrick (First and Third Editions)
m. ETMS Site Program Bulletins
n. ETMS System Administration Manual
o. ATCSCC Order 7200.4, Severe Weather and National Route Management SOP
p. ZKC Order 7110.37
q. ZBW, ZOB, ZDC, ZNY, N90, and ATCSCC Severe Weather LOA
r. Yearly State-of-the-System Reports
s. Performance Measurement System For Major Airports Report
t. Local Orders and SOPs
u. FAA Order 7210.55, Operational Data Reporting Requirements
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SECTION 3. STAGE II: FACILITY TRAFFIC MANAGEMENT
QUALIFICATION AND CERTIFICATION
(COURSE 55116 PART A)
GENERAL: The purpose of this stage is to provide the Traffic Management Specialist-in-Training (TMSIT)
with local facility orientation and site specific training. Lessons shall include all applicable directives and
procedures. Course 55116, Part A, supplements and reinforces Course 50115 training and prepares the TMSIT
for on-the-job training. Part A of Course 55116 is not administered on a pass/fail basis. Upon completion of
Course 55116, Part A, the TMSIT will proceed with Course 55116, Part B.
Portions of this course may be used for Traffic Management Specialists who have lost their currency or for
Traffic Management Specialists who have transferred from another facility. Facilities shall decide which
portions of Part A will be administered based on the needs of the specialist/facility.
PREREQUISITE: Completion of Course 50115 or certification in the
Traffic Management Unit prior to October 1, 1993.
Lessons 1 and 2 of course 55116 may be completed
by the TMSIT at the field facility before entering
Course 50115 at the FAA Academy.
LOCATION: Field Facility.
TRAINING LENGTH: Part A: Up to 80 Hours.
Part B: Determine OJT hours for each operational
position as described in FAA Order 3120.4.
ADMINISTRATION: This training is conducted in a classroom/laboratory
environment using an Academy developed outline
and facility developed lesson plans, visual aids, and
other media designed to support and pace all
instruction. Facilities are encouraged to develop and
conduct scenarios for use in the classroom/laboratory
environment. Scenarios should depict Traffic
Management problems that have been experienced by
the facility or are likely to occur. NOTE: The Traffic
Management Training Section of the FAA Academy,
AMA-522, if requested and tasked, will assist and/or
advise facilities with curriculum development.
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12
1. PART A: LESSON OVERVIEW:
a. LESSON 1. INTRODUCTION. This includes an introduction of the instructional and
Traffic Management personnel, a course overview, and participant introduction.
b. LESSON 2. TRAFFIC MANAGEMENT OVERVIEW. This lesson includes the facility
Traffic Management mission and an outline of responsibilities and procedures.
c. LESSON 3. AIRSPACE REVIEW AND TRAFFIC FLOWS. This lesson covers the
facility map, common problem areas, and major route structures.
d. LESSON 4. TRAFFIC MANAGEMENT WORKSTATION (TMW). This lesson
includes site specific entries for the TMW including, but not limited to, Traffic Situation Display (TSD),
Monitor Alert (MA) and E-mail.
e. LESSON 5. SEVERE WEATHER MANAGEMENT (SWM). This lesson introduces the
TMSIT to local severe weather management procedures.
f. LESSON 6. TRAFFIC MANAGEMENT INITIATIVES. This lesson includes site
specific instruction in the development and management of Traffic Management initiatives. This would
include all initiatives/programs for departure, en route, and arrival aircraft.
g. LESSON 7. ROUTES. This lesson identifies preferred routes and discusses the North
American Route Program (NRP).
h. LESSON 8. TOWER EN ROUTE CONTROL (TEC). This lesson includes the duties and
responsibilities associated with managing Tower En Route Control service(s).
i. LESSON 9. WEATHER COORDINATOR. This lesson includes basic meteorological
systems, associated weather, and the responsibilities and duties of the Weather Coordinator.
j. LESSON 10. MISSION COORDINATOR. This lesson describes the duties and
responsibilities of the Mission Coordinator position.
k. LESSON 11. CONTINGENCY PLAN. This lesson describes the role of Traffic
Management during emergencies or other unusual situations.
l. LESSON 12. ADMINISTRATIVE AND OTHER DUTIES. This lesson is provided for
facilities to include miscellaneous administrative procedures. This may include, but is not limited to,
procedures for opening and closing the TMU, locally required paperwork, KVDT entries, running DARTS and
NTAPS, etc.
(The above listed lessons are not arranged in a priority teaching sequence. This is simply a list of available
subject areas. Each facility will determine the lesson sequence based on resource availability and course
continuity.)
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2. COURSE OUTLINE: The following is a basic outline of items that may be covered in each lesson.
The facility is responsible for determining which elements are applicable. Facilities may add necessary items.
All applicable procedures in use at a facility shall be covered in a lesson. The lessons shall be developed at
each facility, by facility personnel, using local procedures and directives.
a. LESSON 1. INTRODUCTION
(1) Instructor introduction
(2) Participant introduction
(3) Traffic Management staff introduction
(4) Course objective
(5) Class schedule
(6) Course overview
(7) Administrative items
(a) Seniority policy
(b) Bidding days off
(c) Annual leave
(d) Sick leave
(e) Currency requirements
(8) Change of role from controller to TMC
b. LESSON 2. TRAFFIC MANAGEMENT OVERVIEW
(1) Chain of command- Role of ATCSCC
(2) TMU position functions
(3) Position relief checklists
(4) Overview of facility Standard Operating Procedure (SOP)
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c. LESSON 3. AIRSPACE REVIEW AND TRAFFIC FLOWS
(1) International boundaries
(2) Center boundaries
(3) Terminal boundaries
(4) Airport layouts and runway configurations
(5) Major route structures
(6) Special use airspace
(7) Common problem areas
(8) NAVAIDs
(9) SIDs/DPs
(10) STARs
d. LESSON 4. TRAFFIC MANAGEMENT WORKSTATION (TMW)
(1) Duties of the system administrator
(2) Fileserver and backup Fileserver location
(3) Backup systems
(a) Alternate strings
(b) Uninterruptible power sources
(4) ETMS failures
(5) KVDT entries for tie-in to host
(6) Log in/Log out
(7) TSD configurations/scripts
(8) TSD
(a) Replay
(b) Script use
(c) Report Requests
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(d) Use of Flow Evaluation Areas (FEA)/Flow Constraint Areas (FCA).
(9) Monitor Alert
(a) Display
(b) Monitor Alert Parameter (MAP)
1 Nominal (configured default) setting)
2 Today (dynamic changes)
(c) Terminal Capacity
(d) Notifications
(e) Documentation
(10) Tool manager
(11) Delay manager
(12) E-mail
(13) Logs
(14) TM Shell
(15) Route manager
(16) Printers
(a) Select button
(b) Loading paper
(17) ETMS software updates
(18) Netscape - Metrics
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e. LESSON 5. SEVERE WEATHER MANAGEMENT (SWM)
(1) Terms
(2) Weather data sources
(a) FSS
(b) ARTCC
(c) Airlines
(3) Enroute Congestion Management Team
(a) Strategic Planning Telecon
1 Strategic Plan of Operations SPO
2 Implementation and Coordination
(b) Coded Departure Routes (CDRs)
(c) Playbook Rules
(4) TM responses
(a) SWAP routes
1 Implementation procedures
2 Computer entries
3 Impact on NAS
4 Impact on local airspace
5 Airport acceptance rate/Monitor alert parameter
6 Holding patterns
(b) Impromptu routes
1 Implementation procedures
2 Computer entries
3 Impact on NAS
4 Impact on local airspace
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5 Airport acceptance rate/Monitor alert parameter
6 Holding patterns
(c) Miles-in-trail
(d) Minutes-in-trail
(5) Reporting and recording delays
f. LESSON 6. TRAFFIC MANAGEMENT INITIATIVES
(1) Types
(a) Special
(b) Slot
(c) For departure aircraft
1 Ground delay programs
2 Ground stops
3 Departure Sequencing Programs (DSP)
(d) For en route aircraft
1 En route Sequencing Program (ESP)
(e) For arrival aircraft
1 Arrival Sequencing Programs (ASP, Metering)
(f) Development
1 When
2 Why
3 How
4 Impact on NAS
(g) Management
1 Implementation procedures
2 Monitor
3 Modify
4 Cancel
(h) Documentation
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Appendix 7
18
(i) Analysis
(j) Accountability
g. LESSON 7. ROUTES
(1) Preferred/non preferred routes
(2) Special flight handling
(a) VIP movements
(b) Special interest flights
(c) Customs/DEA
(3) Missile/shuttle launches
(4) Oceanic routes
(5) National Route Program (NRP)
h. LESSON 8. TOWER EN ROUTE CONTROL (TEC)
(1) Structure
(a) Preferred routes and altitudes
(b) Peak periods for TEC traffic
(2) Procedures
(a) Coordination
(b) Documentation
(c) Automation/equipment
i. LESSON 9. WEATHER COORDINATOR
(1) General weather
(a) Cold fronts
(b) Warm fronts
(c) Thunderstorms
(d) Icing
(e) Turbulence
(2) Weather data available
(a) Center Weather Service Units (CWSU)
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Appendix 7
19
(b) NWS
(c) FSS
(d) Airlines
(e) ASOS
(f) LAWRS
(g) TDWR
(h) Integrated Terminal Weather Systems (ITWS) Situation Display
(i) Corridor Integrated Weather System (CIWS)
(3) Impact of weather on
(a) Airspace
(b) Traffic
(c) Airport Acceptance Rate (AAR)
(d) Monitor Alert parameter (MAP)
(4) Local procedures and Weather Coordinator responsibilities
(a) Dissemination procedures
(b) ATCSCC notifications
1 Severe thunderstorms
2 Severe icing
3 Severe turbulence
(5) Equipment use
(a) WARP/TMBT
(b) TDWR
(c) ITWS
(d) CIWS
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Appendix 7
20
j. LESSON 10. MISSION COORDINATOR
(1) Airspace
(a) Air Traffic Control Assigned Airspace (ATCAA)
(b) Alert areas
(c) Controlled Firing Area (CFA)
(d) Military Operations Area (MOA)
(e) Restricted Areas
(f) Warning areas
(g) Prohibited areas
(2) Military Training Routes (MTR)
(a) IR
(b) VR
(c) SR
(3) Aerial Refueling (AR)
(4) Altitude Reservation (ALTRV)
(a) Stationary
(b) Moving
(5) Open Skies
(6) Special Use Airspace Management System (SAMS)
(7) Scheduling procedures
(8) Notification procedures
(9) Coordination/documentation
(10) Letters of Agreement (LOA)
(11) Impact on NAS
(12) Security/sensitive documents
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Appendix 7
21
(13) Briefings
(14) Scramble procedures
(15) STU III/DSN phone system
(16) Opening/closing procedures
(17) Central Altitude Reservation Function (CARF)
k. LESSON 11. CONTINGENCY PLAN
(1) National
(2) Regional
(3) Local
l. LESSON 12. ADMINISTRATIVE AND OTHER DUTIES
(1) Computer entries
(2) Briefings
(3) Telcons
(4) NTAPs
(5) DARTs
(6) Opening/closing procedures
(a) Sectors
(b) TRACONs
(c) TMU
(7) OPSNET
3. EVALUATION: Although Course 55116, Part A, is not pass/fail, end-of-lesson and end-of-course
examinations may be developed and administered at the facilities discretion. If used, these examinations could
determine the need for additional training.
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Appendix 7
22
4. REFERENCES: May include, but are not limited to, the following:
a. FAA Order 1900.46, Traffic Management Contingency Plan
b. FAA Order 1910.12, Air Traffic Control System Command Center Contingency Command
Post
c. FAA Order 7110.65, Air Traffic Control
d. FAA Order 7210.3, Facility Operation and Administration
e. FAA Order 7210.38, Center Weather Service Unit (CWSU)
f. FAA Order 7610.4, Special Military Operations
g. National Route Program Order/Notice
h. Enhanced Traffic Management System (ETMS) TSD Tutorial
i. Enhanced Traffic Management System (ETMS) TSD Reference Manual
j. ETMS Site Program Bulletins
k. ETMS System Administration Manual
l. ATCSCC Order 7200.4, Severe Weather and National Route Management SOP
m. Yearly State-of-the-System Reports
n. Performance Measurement System For Major Airports Report
o. Local Orders and SOPs
p. FAA Order 7210.55, Operational Data Reporting Requirements
q. AC 00-6A, Aviation Weather
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Appendix 7
23
SECTION 4. FACILITY TRAFFIC MANAGEMENT
QUALIFICATION AND CERTIFICATION
(COURSE 55116 PART B)
GENERAL: The purpose of Course 55116, Part B, is to qualify the TMSIT to perform the full range of duties
and attain certification on all Traffic Management positions of operation within the facility.
Part B of Course 55116 is administered on a pass/fail basis. The TMSIT shall pass a certification evaluation
for each Traffic Management position of operation in the facility.
PREREQUISITE: Completion of Course 55116, Part A.
LOCATION: Field Facility.
TRAINING LENGTH: Determine OJT hours for each operational position as
described in FAA Order 3120.4. NOTE: In order to
insure maximum use of personnel resources, OJT at
ARTCCs and Terminals should be completed within
10 weeks. At the ATCSCC, OJT should be
completed within 18 weeks.
ADMINISTRATION: OJT is conducted in accordance with Order 3120.4.
EXCEPTION: Due to the structure of most Traffic
Management Units, the training team concept may
not be practical. However, it is recommended that
training teams be used whenever feasible and at a
minimum one OJTI should be assigned to each
TMSIT.
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Appendix 7
24
1. PART B. LESSON OBJECTIVE: The TMSIT will be able to perform all required Traffic Management
duties and responsibilities under general supervision.
a. JOB FUNCTIONS: Through OJT, the TMSIT will be able to: (Because of fundamental
differences in operation among TRACONs, towers, and ARTCCs, the following job functions may not apply
to all facilities.)
(1) Use the Traffic Management Workstation (TMW).
(2) Use the Traffic Management Briefing Terminal (TMBT).
(3) Use the Traffic Management Main Display Monitor (MDM’s).
(4) Use communication equipment.
(5) Use any other equipment normally employed by facility Traffic Management
Specialists.
(6) Monitor and analyze air traffic operations.
(7) Develop and implement traffic management programs and procedures necessary to
regulate and balance arrival, departure, and en route traffic flows.
(8) Develop strategies to ensure maximum use of airspace.
(9) Analyze and implement traffic management initiatives requested by facility personnel,
adjacent facilities, and the ATCSCC.
(10) Periodically review and, as necessary, modify or cancel traffic management
initiatives.
(11) Perform the duties of the Mission Coordinator including, but not limited to,
processing ALTRVs and other missions, handling and disseminating requests for Special Use Airspace, acting
as a trusted agent, and serving as a liaison between the military and the facility.
(12) Perform the duties of the Weather Coordinator including, but not limited to, collecting
and/or disseminating PIREPs, SIGMETs, Center Weather Advisories, Meteorological Impact Statements, and
other weather data.
(13) Establish and maintain effective and cooperative communication with
intra/interfacility personnel.
(14) Document, maintain, and distribute accurate and timely records.
(15) Conduct and receive proper position relief briefings.
(16) Describe the duties of the Traffic Management Coordinator in Charge (TMCIC).
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Appendix 7
25
2. INSTRUCTIONS FOR COMPLETING THE TMU OJT INSTRUCTION/EVALUATION
REPORT FAA FORM 3120-32.
3. INTRODUCTION: This appendix contains instructions for completing FAA Form 3120-32. This form
shall be used by instructors, OJTIs, and Supervisory Traffic Management Coordinators to record their
observations of the performance and progress of the TMSIT during laboratory control problems, OJT
instruction, skill enhancement training, and skill-check sessions. FAA Form 3120-32 may be used to
document OJF. A copy of the form is provided on pages 28 and 29 of this appendix.
4. USING THE WORKSHEET: Complete the following items. Block numbers correspond to the
numbered blocks on the worksheet.
Block 1 NAME: Print TMSIT’s last name, first name.
Block 2 DATE: Enter month, day, year.
Block 3 POSITION(S): Enter position(s) of operation on which training or skill check is being
performed.
Block 4 WEATHER: Record description of weather as VFR, MVFR, or IFR. Check the one box
most representative of the session. Conditions that impact training should be noted in Block 12.
Block 5 WORKLOAD: Check description of workload. Check the one box most representative of
the session.
Block 6 COMPLEXITY: Check description of complexity of operations. Check the one box most
representative of the session. Note any unusual situations or occurrences that impact training in Block 12.
Block 7 HOURS THIS SESSION: Enter actual clock hours and minutes for this session.
Block 8 HOURS (%) THIS POSITION: Enter total clock hours and minutes spent in training on
this position. Include this session. As an option, enter percent of allotted hours expended so far for this
position.
Block 9 PURPOSE OF REPORT: Check appropriate purpose of report on the form. Check “OJT”
for any activity that is counted as part of the assigned training time. Indicate “Other” if used for skill
enhancement training and document specific use in Block 12. Indicate “Simulation” if simulation laboratory is
used. The supervisor checks “Evaluation” if administering a performance skill check or “Certification” if
administering a certification skill check.
Block 10 ROUTING: According to facility requirements.
3120.4L 6/22/05
Appendix 7
26
Block 11 PERFORMANCE: Block 11 consists of the performance section. This section contains
critical job elements (CJEs), job function categories, and job functions used as a basis for instructing and
evaluating the TMSIT. Users of this form should review the definitions of all job functions and their
respective performance indicators in the attached checklist. These descriptions are guidelines to be used by all
participants involved in OJT to ensure that what is expected is mutually understood. This checklist is not allinclusive and is not meant to limit the duties to be reviewed. The job function category entitled “Other” is
intended for local use an adaptation.
a. OJTIs place a mark (e.g., , X) in the columns “OBSERVED” or “COMMENT” as follows:
(1) OBSERVED: A mark in this column indicates that the operation or procedure was
observed during the period, but that no significant comments are made.
(2) COMMENT: A mark in this column indicates that the operation or procedure was
observed during the period and is accompanied by a referenced comment in Block 12.
b. The supervisor who conducts the skill check uses the columns “SATISFACTORY”, “NEEDS
IMPROVEMENT”, and “UNSATISFACTORY”. OJTIs do not make marks in these columns since these
terms are evaluative. The terms are defined as follows:
(1) SATISFACTORY: A mark in this column indicates that the TMSIT’s observed
performance this session meets expected performance requirements and indicates that the TMSIT
demonstrates the ability to work independently for this performance item. Examples of exemplary
performance and specific comments, along with suggestions for improvement, shall be stated in Block 12 of
the form for each job function indicated.
(2) NEEDS IMPROVEMENT: A mark in this column indicates that the TMSIT’s
observed performance is acceptable at this stage of training, but must improve in order to meet expected
performance. Specific comments, along with suggestions or requirements for improvement, shall be stated in
Block 12 of the form for each job function indicated.
(3) UNSATISFACTORY: A mark in the column indicates that the TMSIT’s observed
performance is unsatisfactory at this stage of training. Suggestions and recommendations for correcting each
unsatisfactory job function must be stated in Block 12, except at the 100 % level.
c. To certify on a skill check, all applicable items must be marked satisfactory or “N/O” (not
observed). If an item is marked “N/O”, Block 12 must indicate that the TMSIT has demonstrated satisfactory
performance/knowledge for that job function. If necessary, verbal questioning, simulation, or other methods
may be used to demonstrate knowledge of a job function when not observed. (Any mark in the
“UNSATISFACTORY” column constitutes a failure of the skill check or certification and must be
documented in Block 12.)
d. If a job function is not applicable to a position being observed, it should be recorded as “N/A”
(not applicable).
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Appendix 7
27
Block 12 COMMENTS: Used by the OJTI or by the supervisor who conducted the skill check, the
comment block provides space for the documentation of the TMSIT’s performance during OJT instruction or
skill check sessions.
a. OJTI’S USE OF THE COMMENT BLOCK: This block is used by the OJTI to document
an observation when a mark is made in the “Comment” column on the front of the form. The OJTI shall sign
and date this block. The comments:
(1) May be specific or general.
(2) May include exemplary, noteworthy, or unusual events.
(3) Shall describe any observed performance deficiencies. In the case of performance
deficiencies, or when improvement is needed in a specific area, references shall be made to applicable
procedures, letters of agreement (LOAs), orders/directives, etc.
b. SUPERVISOR’S USE OF THE COMMENT BLOCK: This block shall be used by the
supervisor who conducted the skill check to:
(1) Document performance/progress.
(2) Describe performance rated as “Needs Improvement” or “Unsatisfactory” and list
references to specific procedures, LOAs, or directives that should be reviewed by the TMSIT so that the
performance problem may be corrected.
c. Recommend one of the following:
(1) Continuation of OJT
(2) Skill enhancement training
(3) Suspension of training
(4) Certification
d. The supervisor shall sign and date this block.
Block 13 EMPLOYEE’S COMMENTS: This block may be used by the TMSIT for making
comments pertaining to the training period or skill check, or for making general comments regarding training.
Sign and date. A signature does not necessarily indicate concurrence with the report, only that the report has
been discussed with the TMSIT.
Block 14 CERTIFICATION: This block is used by the supervisor to document position
certification/recertification. Record position of operation, sign, and date.
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Appendix 7
28
TRAFFIC MANAGEMENT COORDINATOR
OJT INSTRUCTION / EVALUATION REPORT
1. Name 2. Date 3. Position(s)
4. Weather 5.Workload 6. Complexity 7. Hours this session
___ VFR ___ Light ___ Routine Not Difficult
___ MVFR ___ Moderate ___ Occasionally Difficult
___ IFR ___ Heavy ___ Mostly Difficult 8. Hours (%) this
___ Very Difficult position
9. Purpose of Report ___ OJT ___ Certification ___ Other 10. Routing
___ Evaluation ___ Recertification ___ Simulation
11.
Observed
Comment
Satisfactory
Needs
Improvement
Unsatisfactory
Performance
Communication
Operating Methods and Procedures
1. Awareness is maintained
2. Good judgment is applied
3. Aware of controller and system user requirements
4. Handles unusual situations
5. Monitors system
6. Programs/initiatives are implemented correctly
7. Efficient traffic flow is maintained
8. Takes prompt action to correct deficiencies
9. Data is handled correctly
10. Equipment capabilities are fully used
11. Equipment malfunctions recognized
12. Computer entries are complete/correct
13. Required coordination is performed
14. Coordination is thorough, clear, and concise
15. Cooperative, professional manner is maintained
16. Relief briefings are complete and accurate
CJE Job Function
Category
A. Effective
Judgment
B. Methods
and
Procedures
C. Equipment
D. Communication /
Coordination
E. Other
Job Function
FAA Form 3120-32 (5-98) NSN: 0052-00-921-7000
OJT Certification Other
Evaluation Recertification Skill Enhancement
VFR
MVFR
IFR
Light
Moderate
Heavy
Routine Not Difficult
Occasionally Difficult
Mostly Difficult
Very Difficult
8. Hours (%) This Position
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Appendix 7
29
TRAFFIC MANAGEMENT COORDINATOR
OJT INSTRUCTION / EVALUATION REPORT
12. Comments
Signature: _________________________________________________ Date: ____________________
13. Employee’s Comments:
This report has been discussed
with me (signature): ______________________________________Date: ___________________
14. Certification
I certify that this employee meets qualification requirements for position and is capable of working
under general supervision.
Signature of Certifier: ____________________________________ Date: ___________________
FAA Form 3120-32 (5-98) NSN: 0052-00-921-7000
3120.4L 6/22/05
Appendix 7
30
TRAFFIC MANAGEMENT JOB FUNCTIONS AND INDICATORS
FOR THE OJT INSTRUCTION/EVALUATION REPORT
JOB FUNCTION CATEGORY: EFFECTIVE JUDGMENT
Job Function Indicator
1. Awareness is maintained. a. Maintains awareness, and keeps appropriate
personnel aware of: total traffic situation, current
and forecasted weather conditions, Traffic
Management programs/initiatives and equipment
status.
b. Remains alert for possible situations which may
effect traffic flows.
c. Manages saturation or traffic flow problems.
2. Good judgment is applied. a. Adheres to priority of duties.
b. Actions are planned in a complete, correct, and
timely manner to provide a safe, orderly,
expeditious, and economic flow of traffic.
c. Ensures traffic management programs/initiatives
are necessary prior to implementation.
d. Manages traffic in a manner which avoids
inefficiencies and unnecessary delays.
3. Aware of controller and system user
requirements.
a. Uses traffic management initiatives which
consider field facilities/controllers, users, and
other traffic management specialists.
b. To the extent that safety is not compromised,
ensures the user is accommodated while
maintaining equity of access among all users.
c. Listens and responds to controller/supervisor
requests.
d. Listens and responds to user requests and offers
advice or recommends options.
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Appendix 7
31
JOB FUNCTION CATEGORY: EFFECTIVE JUDGMENT (Continued)
Job Function Indicator
4. Handles unusual situations. a. Reacts appropriately to adverse situations.
b. Ensures decisions are based on known facts and
data.
c. Investigates and analyzes situations to determine
an effective course of action.
d. Requests assistance when workload dictates.
JOB FUNCTION CATEGORY: METHODS AND PROCEDURES
Job Function Indicator
5. Monitors system. a. Understands job functions and analyzes conditions
which may impact the system.
b. Proactively manages system constraints.
6. Programs/initiatives are implemented
correctly.
a. Makes a proper assessment of the situation and
provides a valid justification for the program
or initiative.
b. Properly plans using reliable and accurate data.
c. Considers other options.
d. Actions are timely and correct.
e. Organizes processes of implementation into
logical sequences.
f. Administers and cancels traffic management
initiatives and programs.
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Appendix 7
32
JOB FUNCTION CATEGORY: METHODS AND PROCEDURES (Continued)
Job Function Indicator
7. Efficient traffic flow is maintained. a. Considers present and forecasted traffic to
determine if an overload may occur and takes
appropriate action to prevent or reduce the
impact.
b. Considers traffic mix and aircraft characteristics
to ensure an orderly traffic flow is maintained.
c. Manages departing, arriving, and en route traffic
flows effectively and efficiently to ensure traffic
volume is manageable.
8. Takes prompt action to correct
deficiencies.
a. Recognizes when an error has been made and
takes prompt action to correct the error.
b. Uses alternate strategies, as necessary, in a timely
and efficient manner.
9. Data is handled correctly. a. SIGMETs, CWAs, AND MISs are disseminated
correctly.
b. PIREPs are properly written, recorded, and
disseminated.
c. Handling, use, and disposition of
sensitive/classified documents is correct.
d. Collects and disseminates traffic management
information, equipment outages, and other data as
necessary.
e. Posts all required information appropriately.
f. Ensures documentation reflects actual system
performance.
g. Operational information is documented in a
correct and timely manner.
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Appendix 7
33
JOB FUNCTION CATEGORY: EQUIPMENT
Job Function Indicator
10. Equipment capabilities are fully used. a. Uses equipment to fullest extent possible.
b. Demonstrates knowledge of capabilities and
limitations of equipment.
c. Enters all required data into computer for area
display.
d. Displays appropriate area of responsibility on
PVD and TSD.
e. Adjusts displays appropriately.
f. Demonstrates ability to retrieve information from
all available equipment sources. This may
include, but is not limited to, the TMW, WARP,
KVDT, ITWS and telecommunications
equipment.
11. Equipment malfunctions recognized. a. Recognizes equipment malfunctions and uses
appropriate methods to restore equipment to
operational status if possible.
b. Reports equipment outages to appropriate
personnel if restoration to operational status is not
possible.
c. Equipment status information is understood and
posted correctly.
12. Computer entries are complete/correct. a. Uses correct computer entries.
b. Is aware of equipment peculiarities.
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Appendix 7
34
JOB FUNCTION CATEGORY: COMMUNICATION/COORDINATION
Job Function Indicator
13. Required coordination is performed. a. Informs appropriate facilities, users, and other
traffic management personnel of significant
events and information in a timely manner.
b. Coordinates traffic management initiatives and/or
special instructions in a proper and timely
manner.
c. Provides justification for actions when necessary.
d. Coordinates with available weather sources as
appropriate.
e. Directs messages to appropriate personnel.
14. Coordination is thorough, clear, concise. a. Relays only pertinent, necessary, and accurate
information.
b. Ensures coordination is complete and clarifies
any misunderstood information.
c. Pronunciation is clear. Speech rate is moderate.
d. Does not coordinate separate messages when it
would be more effective to combine information.
e. Appropriate communications method is used.
15. Cooperative professional manner is maintained. a. Conveys the image of a skilled, capable
professional to others.
b. Is courteous, tactful, and displays a spirit of
cooperation.
c. Remains calm and displays a positive attitude
under adverse conditions.
d. Negotiates in a professional manner.
e. Is receptive to suggestions for improvement from
instructor/supervisor.
f. Does not use abusive or profane language.
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Appendix 7
35 (and 36)
JOB FUNCTION CATEGORY: COMMUNICATION/COORDINATION (continued)
Job Function Indicator
16. Relief briefings are complete and accurate. a. Follows approved checklist when exchanging
information and both individuals acknowledge
the positive transfer of responsibility.
b. Ensures that questions about the operation of the
position are resolved before transfer of
responsibility is completed.
c. Communicates pertinent status information
including traffic management initiatives, weather
information, and system situation.
d. Signs on/signs off the position as appropriate.
6/22/05 3120.4L
Appendix 8
1 (and 2)
APPENDIX 8
TERMINAL AND EN ROUTE
CONTROLLER-IN-CHARGE
INSTRUCTIONAL PROGRAM GUIDE (IPG)
SECTION 1. INTRODUCTION
This IPG includes information about the following two development stages:
I. Computer-Based Instruction (CBI) Course 57057, En Route
Course 57060, Terminal
II. Controller-in-Charge (CIC) Training Course 55072, En Route
Course 55073, Terminal
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Appendix 8
3
SECTION 2. STAGE I: FAA ACADEMY TRAINING
CONTROLLER-IN-CHARGE CBI
(COURSE 57057, EN ROUTE)
(COURSE 57060, TERMINAL)
GENERAL: The purpose of this stage is to provide the air traffic control specialists (ATCS) selected to be
controllers-in-charge (CIC) with a mandatory national CBI course (modules 1 through 10).
PREREQUISITE: ATCS's from the en route or terminal options that have been
selected by the CIC selection official.
LOCATION: Field facility
TRAINING LENGTH: This training is self-paced; therefore, the time to complete it is
based on an average. The 10 modules should be able to be
completed within 12 hours.
ADMINISTRATION: This training is conducted in a CBI environment using
FAA Academy-developed modules tailored to facility
requirements.
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Appendix 8
4
1. LESSON OVERVIEW:
a. MODULE 1. INTRODUCTION. This includes an introduction to the course layout as well as an
outline of the course content.
b. MODULE 2. POSITION OVERVIEW. This module presents an overview of the general
responsibilities of the CIC. It also presents responsibilities of assuming the watch.
c. MODULE 3. SUPERVISING PERSONNEL. This module presents responsibilities for position
assignments, position relief briefings, approving leave, training, safety, and drug testing.
d. MODULE 4. OPERATIONS MANAGEMENT. This module describes procedures and presents
responsibilities associated with data logs, Notices to Airmen (NOTAM), equipment outages, and flight
inspection of navigational aids (NAVAID).
e. MODULE 5. INCIDENTS. This module presents responsibilities associated with near- midair
collisions (NMAC), pilot deviations, and operational errors/deviations (OE/D).
f. MODULE 6. CRITICAL AIR SITUATIONS. This module describes procedures and presents
responsibilities associated with aircraft accidents, hijacked aircraft, bomb threats, flight assists, and emergency
locator transmitter signals.
g. MODULE 7. SPECIAL OPERATIONS. This module presents responsibilities for handling
presidential aircraft and other special air operations.
h. MODULE 8. REPORTING EXERCISES. This module provides the opportunity to practice
completing reports associated with flight assists, pilot deviations, aircraft accidents, OE/D's, and NMAC's.
i. MODULE 9. PUBLIC RELATIONS (TERMINAL ONLY). This module describes procedures
for handling public inquiries.
j. MODULE 10. FACILITY EMERGENCIES AND SECURITY (TERMINAL ONLY). This
module describes procedures and identifies responsibilities associated with emergencies and security of the
facility.
2. LESSON OBJECTIVES:
a. MODULE 1. This module presents the course layout. Short summaries of course topics are
available.
b. MODULE 2. In accordance with applicable orders, the individual will be able to identify the
following:
(1) CIC general areas of responsibility.
(2) Supervisory functions not included in CIC responsibilities.
6/22/05 3120.4L
Appendix 8
5
(3) Procedures and responsibilities associated with assuming the watch.
c. MODULE 3. In accordance with applicable orders, the individual will be able to:
(1) Determine resources and requirements necessary for position assignments.
(2) Identify responsibilities associated with controller position relief briefings.
(3) Identify considerations associated with processing leave requests.
(4) Identify responsibilities associated with on-the-job training (OJT) activities.
(5) Identify responsibilities associated with the safety and health of personnel and
protection of FAA property.
(6) Identify responsibilities associated with drug testing.
d. MODULE 4. In accordance with applicable orders, the individual will be able to:
(1) Identify responsibilities for collecting and reporting basic operational information.
(2) Identify responsibilities for distributing NOTAM's.
(3) Identify responsibilities for coordinating responses to equipment failures.
(4) Identify responsibilities associated with flight inspection activities.
e. MODULE 5. In accordance with applicable orders, the individual will be able to:
(1) Identify responsibilities for gathering data and reporting NMAC's.
(2) Identify responsibilities for gathering data and reporting pilot deviations.
(3) Identify responsibilities associated with OE/D's.
f. MODULE 6. In accordance with applicable orders, the individual will be able to:
(1) Identify responsibilities for gathering data and reporting aircraft accidents.
(2) Identify responsibilities associated with hijacked aircraft.
(3) Identify responsibilities associated with bomb threats.
(4) Identify responsibilities for gathering data and reporting flight assists.
(5) Identify responsibilities associated with emergency locator transmitter (ELT) signals.
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Appendix 8
6
g. MODULE 7. In accordance with applicable orders, the individual will be able to:
(1) Identify responsibilities associated with presidential aircraft.
(2) Identify responsibilities associated with special operations of aircraft from the
Department of Defense (DOD) or law enforcement agencies.
h. MODULE 8. This module provides the opportunity to practice completing reports associated with
flight assists, pilot deviations, aircraft accidents, OE/D's, and NMAC's.
i. MODULE 9 (TERMINAL ONLY). In accordance with applicable orders, the individual will be
able to:
(1) Identify the procedures for handling requests from the public and/or the media for air
traffic control (ATC) information.
(2) Identify the procedures for handling Freedom of Information Act (FOIA) requests.
j. MODULE 10 (TERMINAL ONLY). In accordance with applicable orders, the individual will be
able to:
(1) Identify responsibilities associated with suspicious activities.
(2) Identify responsibilities for handling requests for and conducting facility tours.
(3) Identify procedures and responsibilities associated with facility bomb threats.
(4) Identify responsibilities for gathering data and reporting an Interruption of Air Traffic
Services (INATS).
(5) Identify responsibilities for handling facility emergencies.
3. REFERENCES:
a. FAA Order 7110.65, Air Traffic Control
b. FAA Order 7210.3, Facility Operation and Administration
c. FAA Order 7210.56, Air Traffic Quality Assurance
d. FAA Order 8020.11, Aircraft Accident and Incident Notification, Investigation, and Reporting
e. FAA Order 1600.6, Facility Security Policy
f. FAA Order 1600.69, FAA Facility Security Management Program
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7
SECTION 3. STAGE II: FACILITY CONTROLLER-IN-CHARGE
QUALIFICATION AND CERTIFICATION
(COURSE 55072, EN ROUTE PART A)
(COURSE 55073, TERMINAL PART A)
GENERAL: The purpose of this stage is to provide the ATCS's selected to be CIC's with a mandatory
national classroom course (lessons 1 through 6) and site-specific classroom training (lessons 7 through 17).
Lessons shall include all applicable directives and procedures. Part A prepares the developmental CIC for
OJT. Upon completion of part A, the developmental CIC will enter OJT for part B.
Facilities shall determine which portions of lessons 7 through 17 will be administered based on facility
requirements.
PREREQUISITE: Completion of Course 57057, En Route CBI, or
Course 57060, Terminal CBI
LOCATION: Field facility determined.
TRAINING LENGTH: Part A: Lessons 1 through 6 8 hours
Lessons 7 through 17 Hours facility determined
Minimum 8 hours required
Part B: OJT Hours facility determined
ADMINISTRATION: This training is conducted in a classroom/operational
environment using FAA Academy-developed lesson plans for
lessons 1 through 6 and FAA Academy-developed instructional
modules tailored to facility requirements and enhanced with sitespecific items. Facilities may add additional lessons and/or
items. Facilities are encouraged to develop and conduct
scenarios depicting situational awareness problems based on
actual situations experienced by the facility or those that are
likely to occur.
NOTE: The FAA Academy-developed instructional modules (lessons 7 through 17) are provided in electronic
format to facilitate the addition of site-specific instructional items to the basic national curriculum. The FAA
Academy-developed instructional modules are designed for use as a resource and are intended to be tailored to
meet individual facility requirements. Facilities may add additional lessons and/or items.
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8
1. PART A: LESSON OVERVIEW
a. NATIONAL LESSON 1. WATCH SUPERVISION. This lesson includes the requirements of
the CIC while performing the watch supervision duties. This lesson discusses the goals and guidance for the
shift, whether it is for a full shift or for a short period of time.
b. NATIONAL LESSON 2. HUMAN RELATIONS. This lesson includes proper communication
techniques and identification of inappropriate behavior in the workplace.
c. NATIONAL LESSON 3. OPERATIONS MANAGEMENT. This lesson includes
responsibilities for the transfer of a position, selection of active runways, equipment configurations, and
weather impacts on air traffic.
d. NATIONAL LESSON 4. RESOURCE MANAGEMENT. This lesson includes the
responsibilities to ensure that there is adequate staffing. It also includes the responsibilities to approve
overtime, approve leave requests, and assign work.
e. NATIONAL LESSON 5. QUALITY ASSURANCE. This lesson includes the responsibility of
OE/D prevention and the investigation process if an OE/D occurs.
f. NATIONAL LESSON 6. UNUSUAL SITUATIONS. This lesson includes the responsibilities
and the appropriate response of the CIC if an unusual situation arises.
g. FACILITY LESSON 7. ACCIDENTS AND INCIDENTS. This instructional module covers
aircraft accident/incident files and packages and reports associated with CIC responsibilities.
h. FACILITY LESSON 8. EXCUSED ABSENCE. This instructional module will identify the
various circumstances that qualify as excused absences and the CIC's responsibility to recognize applicable
situations and follow appropriate regulations.
i. FACILITY LESSON 9. HUMAN RELATIONS AND COMMUNICATIONS. This
instructional module covers human relations and communication skills associated with CIC responsibilities.
j. FACILITY LESSON 10. LABOR MANAGEMENT RELATIONS. This instructional module
allows participants to become familiar with the various aspects of labor management.
k. FACILITY LESSON 11. LEAVE ADMINISTRATION. This instructional module addresses
various leave policies and procedures and the CIC's responsibility to follow specified procedures while
processing leave requests and maintaining appropriate resources to ensure safe air traffic services.
l. FACILITY LESSON 12. MEDICAL, ALCOHOL, AND DRUG REGULATIONS. This
instructional module identifies the policies, programs, and procedures that are related to restricted drugs, the
Drug and Alcohol Testing Program, and medical requirements.
m. FACILITY LESSON 13. OPERATIONAL ERRORS AND DEVIATIONS. This instructional
module includes OE/D procedures associated with the CIC.
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9
n. FACILITY LESSON 14. OPERATIONAL REQUIREMENTS. This instructional module
presents many of the rules and regulations that govern operational requirements and situational awareness.
o. FACILITY LESSON 15. OPERATIONAL STAFFING. This instructional module covers the
various operational staffing duties and responsibilities of a CIC.
p. FACILITY LESSON 16. TRAINING PROCEDURES. This instructional module covers
various training policies, programs, procedures, and training responsibilities of a CIC.
q. FACILITY LESSON 17. WORK ENVIRONMENT AND HUMAN RELATIONS. This
instructional module covers human relations in the work environment associated with CIC responsibilities.
2. COURSE OUTLINE (lessons 1 through 6): The following is a basic outline of items which are covered
in each lesson. The facility is responsible for determining and adding site-specific information.
a. NATIONAL LESSON 1. WATCH SUPERVISION (TERMINAL AND EN ROUTE)
(1) CIC designation, responsibility and authority
(2) Watch supervision duties
(3) General guidance and goals for the shift
b. NATIONAL LESSON 2. HUMAN RELATIONS (TERMINAL AND EN ROUTE)
(1) Federal laws about harassment in the workplace
(2) Behavior that could be construed as harassment
(3) CIC responsibilities concerning harassment
(4) Techniques for making on-the-spot corrections
(5) CIC responsibilities for reporting potential harassment incidents
(6) CIC responsibilities for preventing violence in the workplace
c. NATIONAL LESSON 3. OPERATIONS MANAGEMENT (TERMINAL)
(1) Ways to maintain situational awareness
(2) Information to report to traffic management
(3) Responsibilities for transfer of position(s)
(4) Factors for runway selection
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(5) Procedures to follow for equipment configurations, malfunctions, and maintenance
(6) Responsibilities when weather impacts air traffic operations
(7) Form preparation requirements
(8) Security responsibilities
(9) Facility safety
(10) Training responsibilities
d. NATIONAL LESSON 3. OPERATIONS MANAGEMENT (EN ROUTE)
(1) Ways to maintain situational awareness
(2) Information to report to traffic management
(3) Information to cover for transfer of position
(4) Requirements for communication and display configuration
(5) Equipment maintenance procedures
(6) Documentation and communication procedures
(7) Security responsibilities
(8) Facility safety responsibilities
(9) Training responsibilities
e. NATIONAL LESSON 4. RESOURCE MANAGEMENT (TERMINAL)
(1) Staffing
(a) Position assignment
(b) Position rotation
(c) Overtime
(d) Time and attendance recording
(e) Processing leave request(s)
(f) Breaks
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(g) Facility visits
f. NATIONAL LESSON 4. RESOURCE MANAGEMENT (EN ROUTE)
(1) Staffing
(a) Position assignment
(b) Position rotation
(c) Overtime
(d) Processing leave request(s)
(e) Breaks
(f) Facility visits
g. NATIONAL LESSON 5. QUALITY ASSURANCE
(1) Definitions
(2) Procedures and requirements
(3) Investigation process, procedures and requirements
(4) CIC’s role in maintaining quality assurance
(5) Prevention tips
h. NATIONAL LESSON 6. UNUSUAL SITUATIONS
(1) How to respond to an unusual situation
(2) How to handle general complaints
(3) What information is released
(4) What to do with information based on the FOIA
(5) CIC’s role in implementing contingency plans
(6) Special operation call signs
(7) Role/responsibilities of the CIC if there is a bomb threat, hijacking, or unidentified
flying object (UFO) report
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12
3. COURSE OUTLINE (lessons 7 through 17): Lessons 7 through 17 are designed to be utilized as a
resource and are intended to be tailored to meet individual facility requirements. The facility is responsible for
determining which elements in lessons 7 through 17 are applicable. The following is a basic outline of items
that may be covered in each individual lesson. Facilities shall develop lessons by adding all applicable
procedures and directives in use at a facility to the applicable portions of lessons 7 through 17. Facilities are
expected to add site-specific information and tailor as required. Facilities may add additional lessons and/or
items.
a. FACILITY LESSON 7. ACCIDENTS AND INCIDENTS
(1) Accidents
(2) Incidents
(3) NMAC's
(4) Flight assist(s)
(5) Hazardous materials
(6) Hazardous air traffic reports (HATR)
b. FACILITY LESSON 8. EXCUSED ABSENCE
(1) Situations and circumstances that qualify as excused absences
(2) Appropriate regulations and procedures that apply to excused absences
(3) Hazardous geological/weather conditions
(4) Early vehicle start
(5) Prenatal and infant child care
(6) Jury duty
(7) Blood donation
(8) Brief absences
(9) Conventions and conferences
(10) Professional societies
(11) Medical and health absences
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c. FACILITY LESSON 9. HUMAN RELATIONS AND COMMUNICATIONS
(1) Communication skills
(a) On-the-spot corrections
(b) Controller performance
(c) Employee recognition
(d) Public interaction
(e) News media inquiries
(f) Visitors
(g) Customer relations
d. FACILITY LESSON 10. LABOR MANAGEMENT RELATIONS
(1) Labor contract administration
(a) Weingarten meeting considerations
(b) Grievances
e. FACILITY LESSON 11. LEAVE ADMINISTRATION
(1) Annual leave
(2) Sick leave
(3) Holiday leave
(4) Military leave
(5) Family and Medical Leave Act (FMLA)
(a) Federal Employees Family Friendly Leave Act (FEFFLA)
(6) Leave without pay (LWOP)
(7) Absence without leave (AWOL)
(8) Leave for special circumstances
(9) Advance annual leave
(10) Advance sick leave
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(11) Credit hours
(12) Compensatory time
f. FACILITY LESSON 12. MEDICAL, ALCOHOL, AND DRUG REGULATIONS
(1) Medical qualifications
(2) Use of drugs and sedatives
(a) Restricted drugs
(3) Misuse of alcohol
(4) Drug and Alcohol Testing Program
g. FACILITY LESSON 13. OPERATIONAL ERRORS AND DEVIATIONS
(1) OE/D's
(2) Runway and taxiway incursions
(3) Pedestrian and vehicle deviations at controlled airports
(4) Pilot deviations
(5) Traffic Alert and Collision Avoidance System
(6) Spill-ins and spill-outs
(7) Aviation safety reports (ASI)
(8) Controller statements
(9) Listening to tapes
(10) National Track Analysis Program (NTAP)
(11) Data Analysis Reduction Tool (DART)
(12) Continuous Data Recording (CDR)
(13) Systematic Air Traffic Operational Research Initiative (SATORI)
h. FACILITY LESSON 14. OPERATIONAL REQUIREMENTS
(1) Situational awareness
(a) Overview of CIC responsibilities
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(b) Accomplishing watch checklist
(c) Weather coordination
(d) Managing positions of operation
(e) Managing traffic
(f) Managing distractions
(g) Log entries
(h) Hazardous weather information
(i) Significant meteorological (SIGMET) information handling
(j) Pilot report (PIREP) handling
(k) NOTAM handling
(l) Resource location
(m) Resource deployment
(n) Combine/decombine positions
(o) Optimal efficiency
(p) Traffic management
(q) Service hours
(2) Equipment
(a) Automated Radar Terminal System (ARTS) supervisory functions (Terminal)
(b) NAVAID monitoring
(c) System component malfunction
1 Communication systems
2 Emergency power generator
(d) Facility-specific equipment
(e) Direct Access Radar Channel (En Route only)
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(3) Special operations
(a) Presidential aircraft
(b) Suspect aircraft
(c) Law enforcement aircraft
(d) DOD
(e) Flight inspection
(f) Semi-automatic flight inspection (SAFI)
(4) Facility security
(5) Facility emergencies
(a) Pilot violation of Federal Aviation Regulations (FAR)
(b) ELT's
(c) Lost aircraft
(d) Hijacks
(e) INATS
(f) Suspicious activity
(g) Facility evacuation
(h) Bomb threats (Facility)
(i) Contingency plan
i. FACILITY LESSON 15. OPERATIONAL STAFFING
(1) Overtime
(a) Telephone use for holdover
(2) Watch schedule
(3) Currency
(4) Position assignments
(a) Position rotation
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(b) Position relief
(5) Unsatisfactory Condition Report (UCR)
(6) On-the-job injuries
(7) Federal Injury Compensation Program
(8) Weingarten meetings
(9) Facility appearance
j. FACILITY LESSON 16. TRAINING PROCEDURES
(1) OJT
(a) OJT plan for the shift
(2) Proficiency training
(a) Refresher training
(b) Supplemental training
(c) Skill enhancement training
(d) Remedial training
(3) Familiarization (FAM) Training Program
k. FACILITY LESSON 17. WORK ENVIRONMENT AND HUMAN RELATIONS
(1) Discrimination Complaints Accountability Board
(2) Model work environment
(3) Sexual Harassment Accountability Board (SHAB)
(4) Equal Employment Opportunity (EEO)
(5) EEO counselors
(6) Employee Assistance Program (EAP)
(7) Critical Incident Stress Management (CISM)
(8) Acquired Immune Deficiency Syndrome (AIDS)
(9) Harassment
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(10) Defamatory statements
(11) Substance abuse
(12) Misuse of alcohol
(13) Drug testing
(14) Conduct on-the-job
(15) Conduct off-the-job
(16) Food and beverage enforcement
(17) Workplace distractions
(18) Dress code
(19) Noise damage complaints
(20) Reckless flying reports
(21) UFO's
4. EVALUATION: End of lesson and end of course examinations are developed for lessons 1 through 6.
Facilities shall tailor and develop end of lesson and end of course examinations to meet facility requirements
for lessons 7 through 17. If additional lessons are added due to facility needs, end of lesson and end of course
examinations shall be developed for them. The outcomes of all examinations shall be used to determine the
need for additional training prior to beginning OJT.
5. REFERENCES: Included, but are not limited to the following:
a. FAA Order 1200.8, Public Information Activities and Programs
b. FAA Order 1200.14, Congressional Visits to Field Offices and Facilities
c. FAA Order 1270.1, Freedom of Information Act Program
d. FAA Order 1280.1, Protecting Privacy of Information About Individuals
e. FAA Order 1400.8, Equal Opportunity in FAA Employment
f. FAA Order 1600.1, Personnel Security Program
g. FAA Order 1600.6, Facility Security Policy
h. FAA Order 1600.65, Facility Visits by Foreign Nationals and Representatives
i. FAA Order 1800.6, Unsatisfactory Condition Report
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19 (and 20)
j. FAA Order 1900.1, FAA Emergency Operations Plan
k. FAA Order 3120.29, Familiarization Training
l. FAA Order 3120.4, Air Traffic Technical Training
m. FAA Order 3200.9, Federal Aviation Personnel Manual
n. FAA Order 3210.5, Critical Incident Stress Debriefing Program
o. FAA Order 3600.4, Absence and Leave
p. FAA Order 3750.7, Ethical Conduct and Financial Disclosure
q. FAA Order 3900.19, Occupational Safety and Health Program
r. FAA Order 3910.6, Drug-Free Departmental Workplace
s. FAA Order 6030.31, Restoration of Operational Facilities, Appendixes 1 and 2
t. FAA Order 7110.10, Flight Services
u. FAA Order 7110.118, Land and Hold Short Operations (LAHSO)
v. FAA Order 7110.49, Unlawful Interference-Hijack/Bomb (Threat) Aboard Aircraft-Procedures and
Covert Signals
w. FAA Order 7110.52, Suspected Illegal Use Of Aircraft
x. FAA Order 7110.65, Air Traffic Control
y. FAA Order 7210.3, Facility Operation and Administration
z. FAA Order 7210.55, Operational Data Reporting Requirements
aa. FAA Order 7210.56, Air Traffic Quality Assurance
bb. FAA Order 7900.5, Surface Weather Observing–METAR
cc. FAA Order 7930.2, Notices to Airmen (NOTAM)
dd. FAA Order 8020.11, Aircraft Accident and Incident Notification, Investigation, and Reporting
ee. Facility directives
ff. National Air Traffic Controllers Association (NATCA)/FAA collective bargaining agreement
(CBA)
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SECTION 4. STAGE II: FACILITY CONTROLLER-IN-CHARGE
QUALIFICATION AND CERTIFICATION
(COURSE 55072 (EN ROUTE) PART B)
(COURSE 55073 (TERMINAL) PART B)
GENERAL: The purpose of course 55072 and course 55073, part B, is to train ATCS's selected as CIC to
perform the full range of duties and attain certification as CIC within the area/facility.
PREREQUISITE: Completion of Course 55072, En Route, Part A
Completion of Course 55073, Terminal, Part A
LOCATION: Field facility
TRAINING LENGTH: Facility determines OJT hours.
ADMINISTRATION: OJT is conducted in accordance with FAA Order 3120.4.
EXCEPTION: Due to the duties associated with watch
supervision, the assignment of a training team is not required.
OJT shall be conducted by a first-level supervisor.
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22
1. PART B. LESSON OBJECTIVE: The CIC will be able to perform all required watch supervision duties
and responsibilities.
a. JOB FUNCTIONS: Through OJT, the CIC will be able to: (Because of differences in operations
among TRACON's, towers, and ARTCC's, the following job functions may not apply to all facilities.)
(1) Make position assignments.
(2) Provide breaks.
(3) Combine/decombine positions.
(4) Monitor/configure equipment.
(5) Monitor weather for impacts on air traffic.
(6) Assign OJT.
(7) Ensure available resources are deployed for optimal efficiency.
(8) Identify need for overtime.
(9) Process leave requests.
(10) Document time and attendance.
(11) Process and document FAA/facility forms.
(12) Implement contingency plans.
(13) Respond to unusual situations/emergencies/accidents and incidents.
(14) Coordinate special operations.
(15) Respond to information requests.
(16) Handle public complaints.
(17) Make on-the-spot corrections.
(18) Eliminate distractions.
(19) Demonstrate runway selection responsibilities.
(20) Monitor LAHSO operations.
(21) Through simulation, respond to bomb threats, hijacking, and UFO reports.
(22) Adhere to guidance and goals for the shift.
(23) Maintains situational awareness.
(24) Conduct and receive position relief briefings.
(25) When necessary, implement flow control.
(26) Identify and report harassment incidents.
(27) Report equipment malfunctions.
(28) Prevent OE/D.
(29) Provide assistance to specialists.
(30) Report and process preliminary OE/D reports.
(31) Comply with labor contract requirements.
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SECTION 5: INSTRUCTIONS FOR COMPLETING THE CIC OJT
INSTRUCTION/EVALUATION REPORT FAA FORM 3120-36.
1. INTRODUCTION: This appendix contains instructions for completing FAA Form 3120-36. This form
shall be used by operational supervisors to record their observations of the performance and progress of
ATCS's selected as CIC during OJT instruction, skill enhancement training, and skill check sessions. FAA
Form 3120-36 may be used to document OJF. A copy of the form is provided on pages 28 and 29 of this
appendix. It is available in pad form through the FAA Logistics Center.
2. USING THE WORKSHEET: Complete the following items. Block numbers correspond to the
numbered blocks on the worksheet.
Block 1 NAME: Print ATCS’s name.
Block 2 DATE: Enter month, day, year.
Block 3 POSITION (S): Enter CIC and area of operation on which training or skill check is being
performed.
Block 4 WEATHER: Record description of weather as VFR, MVFR, or IFR. Check the one box
most representative of the session. Conditions that impact training should be noted in block 12.
.
Block 5 WORKLOAD: Check description of workload. Check the one box most representative of
the session.
Block 6 COMPLEXITY: Check description of complexity of operations. Check the one box most
representative of the session. Note any unusual situations or occurrences that impact training in block 12.
Block 7 HOURS THIS SESSION: Enter actual clock hours and minutes for this session.
Block 8 HOURS (%) THIS POSITION: Enter total clock hours and minutes spent in training on
this position. Include this session. As an option, enter percent of allotted hours expended so far for this
position.
Block 9 PURPOSE OF REPORT: Check appropriate purpose of report on the form. Check “OJT”
for any activity that is counted as part of the assigned training time. Indicate “Other” if used for skill
enhancement training and document specific use in block 12. The supervisor checks “Evaluation” if
administering a performance skill check or “Certification” if administering a certification skill check.
Block 10 ROUTING: According to facility requirements.
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24
Block 11 PERFORMANCE: Block 11 consists of the performance section. This section contains
critical job elements (CJE), job function categories, and job functions used as a basis for instructing and
evaluating the ATCS. Users of this form should review the definitions of all job functions and their respective
performance indicators in the attached checklist. These descriptions are guidelines to be used by all
participants involved in OJT, and to ensure that what is expected is mutually understood. This checklist is not
all-inclusive and is not meant to limit the duties to be reviewed. The job function category entitled “Other” is
intended for local use and adaptation.
a. OJT. Place a mark (e.g., X, √, etc.) in the columns “OBSERVED” and “COMMENT” as follows:
(1) OBSERVED: A mark in this column indicates that the operation or procedure was
observed during the period, but that no significant comments are made.
(2) COMMENT: A mark in this column indicates that the operation or procedure was
observed during the period and is accompanied by a referenced comment in block 12.
b. Skill Check. The supervisor who conducts the skill check uses the columns “SATISFACTORY,”
“NEEDS IMPROVEMENT,” and “UNSATISFACTORY”. The terms are defined as follows:
(1) SATISFACTORY: A mark in this column indicates that the ATCS’s observed
performance this session meets expected performance requirements and indicates that he/she demonstrates the
ability to work independently for this performance item. Examples of exemplary performance and specific
comments, along with suggestions for improvement, shall be stated in block 12 of the form for each job
function indicated.
(2) NEEDS IMPROVEMENT: A mark in this column indicates that the ATCS’s
observed performance is acceptable at this stage of training, but must improve in order to meet expected
performance. Specific comments, along with suggestions or requirements for improvement, shall be stated in
Block 12 of the form for each job function indicated.
(3) UNSATISFACTORY: A mark in this column indicates that the ATCS’s observed
performance is unsatisfactory at this stage of training. Suggestions and recommendations for correcting each
unsatisfactory job function must be stated in block 12, except at the 100 percent level.
c. To certify on a skill check, all applicable items must be marked satisfactory or “N/O” (not
observed). If an item is marked “N/O,” block 12 must indicate that the ATCS has demonstrated satisfactory
performance/knowledge for that job function. If necessary, verbal questioning, simulation, or other methods
may be used to demonstrate knowledge of a job function when not observed. Any checkmark in the
“UNSATISFACTORY” column constitutes a failure of the skill check or certification and must be
documented in block 12.
d. If a job function is not applicable to a position being observed, it should be recorded as “N/A” (not
applicable).
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Block 12 COMMENTS: This block is used for documentation of the ATCS’s performance during OJT
instruction or skill check sessions.
a. OJT: This block is used to document an observation when a mark is made in the “Comment”
column on the front of the form. The OJTI shall sign and date this block. The comments:
(1) May be specific or general.
(2) May include exemplary, noteworthy, or unusual events.
(3) Shall describe any observed performance deficiencies. In the case of performance
deficiencies, or when improvement is needed in a specific area, references shall be made to applicable
procedures, letters of agreement (LOA), orders/directives, etc.
b. Skill Check: This block shall be used by the supervisor who conducted the skill check to:
(1) Document performance/progress.
(2) Describe performance rated as “Needs Improvement” or “Unsatisfactory” and list
references to specific procedures, LOA's, or directives that should be reviewed by the ATCS so that the
performance problem may be corrected.
c. Recommend one of the following:
(1) Continuation of OJT.
(2) Skill enhancement training.
(3) Suspension of training.
(4) Certification.
Block 12A Use of this block is not required. When a directive is applicable to the comment, it is
recommended that the applicable directive and paragraph be noted.
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Block 13 RECOMMENDATION: This block shall be used by the supervisor who conducted the skill
check. The supervisor shall recommend one of the following:
a. Certification skill check.
b. Certification (when appropriate).
c. Continuation of OJT.
d. Skill enhancement training.
e. Suspension of OJT.
Note: This block is not used for CPC performance skill checks.
Block 14 EMPLOYEE’S COMMENTS: This block may be used by the ATCS for making comments
pertaining to the training period or skill check, or for making general comments regarding training. Employee
must sign and date the form. A signature does not necessarily indicate concurrence with the report, only that
the report has been discussed with the ATCS.
Block 15 CERTIFICATION: This block is used by the supervisor of record to document position
certification/recertification. Record position of operation, sign, and date.
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CONTROLLER-IN-CHARGE
OJT INSTRUCTION/EVALUATION REPORT
s):
VFR
MVFR
IFR
5. Workload:
Light
Moderate
Heavy
6. Complexity:
Occasionally Difficult
Mostly Difficult
Very Difficult
Routine, not difficult
9. Purpose:
OJT Other
Recertification Skill Enhancement
7. Hours this session:
8. Hours (%) this position:
10. Routing
11.
CJE Job Function
6. correctly
7. traffic Takes prompt to errors
data correctly
Uses equipment fully
malfunctions
12. complete/entries
FAA 8-00) 6000
Observed
Improvement
Needs
appropriately
14. Accomplishes 16. 17. Communicates requirements effectively
18. public
19. Maintains work environment
Communicates effectively 21. Provides and accurate 22. accident and incident that are 23. Reports miscellaneous 5. 4. Handles unusual situations
3. Is of controller and user requirements
Unsatisfactory
A. Operation
B. and
Procedures
Resource
Management
Training
F. and
Quality
Assurance
Special
Operations
Operations 1. Name: 2. Date: 3. Position(4. Weather:
Performance
1. Maintains awareness
2. Applies good judgment
Implements programs/initiatives Maintains efficient flow
8. action correct 9. Handles 10. capabilities 11. Recognizes equipment Makes correct computer Form 3120-36 (NSN:0052-00-923-Satisfactory
13. Staffs Provides relief periods
15. training
Documents training
shift Communicates effectively with the an effective 20. with management
complete relief briefings
Prepares reports accurate
events accurately
Monitors System
Certification
Evaluation
aware system Comment
Job
Function
Category
Monitors
The
Methods C. Equipment
D. E. Human Relations
Communications
G.H. Other
Communications Management
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12. Comments
Signature: Date:
13. Recommendation Certification
Continuation of OJT Skill Enhancement Training Suspension of OJT
14. Employee’s Comments:
This report has been discussed
with me (Signature) Date:
15. Certification/Recertification
I certify that this employee meets qualification requirements and is capable of working under general supervision.
Signature of Certifier: Date:
12A. References
Certification Skill Check
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Appendix 8
29
CONTROLLER-IN-CHARGE JOB FUNCTIONS AND
INDICATORS FOR THE OJT INSTRUCTION/EVALUATION
REPORT
JOB FUNCTION CATEGORY: MONITORS THE OPERATION
Job Function Indicator
1. Maintains awareness. a. Maintains situational awareness and keeps
appropriate personnel aware of the total traffic
situation, current and forecasted weather
conditions, traffic management
programs/initiatives, and equipment status.
b. Remains alert for possible situations that may
affect traffic, personnel, or equipment.
c. Manages saturation or traffic flow problems.
d. Is aware of the status of all equipment and
personnel.
2. Applies good judgment. a. Adheres to priority of duties.
b. Actions are planned in a complete, correct, and
timely manner to provide the environment for a
safe, orderly, and efficient flow of traffic.
c. Performs on-the-spot corrections for
operational integrity.
d. Assigns duties in an effective and proactive
manner.
e. Manages resources in a manner that avoids
inefficiencies.
3. Is aware of controller and system user
requirements.
a. Deploys resources in a manner that considers
field facilities, controllers, and users.
b. Ensures compliance with traffic management
initiatives.
c. To the extent that safety is not compromised,
ensures the user is accommodated while
maintaining equity of access among all users.
d. Listens and responds to controller requests.
e. Listens and responds to user requests.
3120.4L 6/22/05
Appendix 8
30
JOB FUNCTION CATEGORY: MONITORING THE OPERATION (Continued)
Job Function Indicator
4. Handles unusual situations. a. Reacts appropriately to adverse situations.
b. Ensures decisions are based on known facts and
data.
c. Investigates and analyzes situations to
determine an effective course of action.
d. Requests assistance when workload/situation
dictates.
JOB FUNCTION CATEGORY: METHODS AND PROCEDURES
Job Function Indicator
5. Monitors system. a. Understands job functions and analyzes
conditions which may impact the work
environment.
b. Manages system constraints proactively.
6. Implements programs/initiatives correctly. a. Makes a proper assessment of the situation and
provides a valid justification for actions.
b. Plans properly using reliable and accurate data.
c. Considers available options.
d. Takes timely and correct actions.
e. Organizes processes of implementation into
logical sequences.
f. Administers and coordinates for cancellation of
traffic management initiatives and programs.
6/22/05 3120.4L
Appendix 8
31
JOB FUNCTION CATEGORY: METHODS AND PROCEDURES (Continued)
Job Function Indicator
7. Maintains efficient traffic flow. a. Considers present and forecasted traffic to
determine if an overload may occur and takes
appropriate action to prevent or reduce the
impact.
b. Considers traffic mix and aircraft characteristics
to ensure an orderly traffic flow is maintained.
c. Deploys personnel so departing, arriving, and
en route traffic flows effectively and efficiently.
8. Takes prompt action to correct errors. a. Recognizes when an error has been made and
takes prompt action to correct the error.
b. Uses alternate strategies, as necessary, in a
timely and efficient manner.
9. Handles data correctly. a. Disseminates SIGMET's, CWA's, AND MIS's
correctly.
b. Obtains PIREP's, when required, and they are
properly written, recorded, and disseminated.
c. Handles, uses, and disposes sensitive/classified
documents correctly.
d. Collects and disseminates traffic management
information, equipment outages, and other data
as necessary.
e. Ensures required information is appropriately
posted.
f. Ensures documentation reflects actual system
performance.
g. Documents operational information in a correct
and timely manner.
3120.4L 6/22/05
Appendix 8
32
JOB FUNCTION CATEGORY: EQUIPMENT
Job Function Indicator
10. Uses equipment capabilities fully. a. Uses equipment to fullest extent possible.
b. Demonstrates knowledge of capabilities and
limitations of equipment.
c. Enters all required data into appropriate
computer systems.
d. Adjusts displays appropriately.
e. Demonstrates ability to retrieve information
from all available equipment sources.
11. Recognizes equipment malfunctions. a. Recognizes equipment malfunctions and uses
appropriate methods to restore equipment to
operational status if possible.
b. Reports equipment outages to appropriate
personnel if restoration to operational status is
not possible.
c. Understands and posts equipment status
information correctly.
d. Accomplishes required reports on equipment
outages.
12. Makes complete/correct computer entries. a. Uses correct computer entries.
b. Is aware of equipment peculiarities.
6/22/05 3120.4L
Appendix 8
33
JOB FUNCTION CATEGORY: RESOURCE MANAGEMENT
Job Function Indicator
13. Staffs appropriately. a. Ensures appropriate positions are opened for
current and anticipated traffic volume.
b. Ensures sufficient personnel are available to
meet anticipated traffic demands.
c. Ensures sufficient
personnel are available to accommodate planned
events.
d. Ensures appropriate process and priority for
leave.
14. Provides relief periods. a. Accomplishes position rotation in an efficient
manner.
b. Gives meal breaks appropriate priority.
JOB FUNCTION CATEGORY: TRAINING
Job Function Indicator
15. Accomplishes training. a. Ensures training activities are accomplished in
a proper and timely manner.
b. Ensures training documentation is
accomplished in a proper and timely manner.
c. Ensures OJT assignments are appropriate for
level of proficiency.
d. Ensures OJT instruction reports are prepared.
16. Documents training. a. Ensures OJT assignments are appropriate for
level of proficiency.
b. Ensures OJT instruction reports are prepared.
3120.4L 6/22/05
Appendix 8
34
JOB FUNCTION CATEGORY: HUMAN RELATIONS AND
COMMUNICATION
Job Function Indicator
17. Communicates shift requirements effectively. a. Provides on-the-spot corrections diplomatically.
b. Manages workplace distractions utilizing
courtesy and tact.
c. Utilizes human relations skills when making
operational assignments.
18. Communicates effectively with the public. a. Coordinates facility visits.
b. Responds to media inquiries appropriately.
c. Communicates effectively with system users.
19. Maintains an effective work environment. a. Communicates effectively to minimize
workplace distractions.
b. Is courteous, tactful, and displays a spirit of
cooperation.
c. Remains calm and displays a positive attitude
under adverse conditions.
20. Communicates effectively with management. a. Provides accurate and objective documentation
of operational events to supervisory personnel.
b. Communicates information about unusual
situations in a timely and effective manner.
c. Informs management of potential
problems/situations when appropriate.
6/22/05 3120.4L
Appendix 8
35 (and 36)
JOB FUNCTION CATEGORY: HUMAN RELATIONS AND COMMUNICATIONS (continued)
Job Function Indicator
21. Provides complete and accurate relief briefings. a. Follows approved checklist when exchanging
information and both individuals acknowledge
the positive transfer of responsibility.
b. Ensures that questions about the operation of
the position are resolved before transfer of
responsibility is completed.
c. Communicates pertinent status information
including traffic management initiatives,
weather information, and system situation.
d. Signs on/signs off the position as appropriate.
JOB FUNCTION CATEGORY: QUALITY ASSURANCE
Job Function Indicator
22. Prepares accident and incident reports that are
complete and accurate.
a. Notifies management in a timely manner.
b. Applies and follows directives.
c. Prepares and forwards documentation.
23. Reports miscellaneous events accurately. a. Completes daily reports.
b. Accomplishes QAR's.
c. Records flight assists, noise damage issues, and
complaints, reckless flying reports, and UFO
reports and actions taken. |
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