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2-4. DEVELOPMENT OF TRAINING.
a. Controller Training Division shall take appropriate action to establish training programs for identified
requirements.
b. All training courses for national, service area, or facility use shall be developed and administered in
accordance with agency directives.
2-5. TRAINING EVALUATION. Controller Training Division is responsible for program guidance,
operational effectiveness, evaluation of Air Traffic technical training, coursework/curriculum review,
validation of new training developed to support national programs, and oversight of FAA Academy delivered
and developed courses. The purpose of the review is to ensure that courses meet Air Traffic technical training
requirements. Controller Training Division is responsible for the oversight and monitoring of PV at
institutions participating in the CTI.
2-6. NATIONAL SUPPORT. Controller Training Division shall obtain support for training. This shall
include the planning, development, validation, conduct, and administration of Air Traffic technical training.
Controller Training Division is responsible for the development and administration of PV for En Route,
Terminal Tower Cab Training, and Terminal Basic Radar Training.
a. Controller Training Division provides support for Air Traffic technical training through:
(1) FAA headquarters.
(2) FAA management development.
(3) FAA Academy.
(4) Other educational institutions.
(5) Developing methods for evaluation of personnel performance and progress in Air Traffic
technical training programs.
(6) Management of the TRAX program.
3120.4L 6/22/05
2-2-2 Par 2-6
b. If training support is not available through the sources listed above, Controller Training Division may
coordinate to obtain support through:
(1) Service area offices, or
(2) Any school or institution under contract.
c. Controller Training Division has the following responsibilities with respect to CBI:
(1) Authorize the allocation of resources.
(2) Coordinate the use of CBI in regard to support of training needs.
(3) Manage the CBI program.
(4) Direct courseware development, distribution, training requirements, validation, and maintenance
of software/courseware.
(5) Authorize the release of source codes for local modifications.
(6) Authorize the National CBI Implementation Office (AMA-300B1) to distribute CBI hardware
and software to Air Traffic facilities.
(7) Oversee the Air Traffic Training Web Page and authorize the national training products
available for web distribution.
(8) Review proposed CBI development activities and coordinate those efforts for a maximum
utilization of resources.
2-7. SERVICE AREA SUPPORT. Service area managers are responsible for implementation,
administration, and evaluation of the Air Traffic technical training program.
2-8. NATIONAL CBI IMPLEMENTATION OFFICE (AMA-300B1). AMA-300B1 provides support by:
a. Ensuring that contract maintenance support is provided for CBI.
b. Establishing and maintaining local and wide area networking.
c. Providing Controller Training Division with information on software developed by other services.
d. Providing hardware/software system upgrades.
e. Distributing videodisks/DVDs provided by services.
f. Mastering, duplicating, and distributing CBI courseware.
g. Providing and maintaining a virus management system for CBI.
h. Providing computer-managed instruction (CMI) compatibility support to courseware developers.
i. Providing hotline support for all system-related issues.
j. Preparing and updating the FAA national catalog of available FAA CBI courseware.
6/22/05 3120.4L
Par 2-9 2-2-3
2-9. FAA ACADEMY, AIR TRAFFIC DIVISION (AMA-500).
a. National Program. AMA-500 supports the administration of the national Air Traffic Technical
Training Program (ATTP) by performing the following functions:
(1) Developing course control documents.
(2) Developing and conducting courses of instruction to meet operational needs identified by Air
Traffic.
(3) Providing professional advice and assistance to aid field facilities in planning, developing, and
standardizing Air Traffic technical training programs and courses as well as developing objectives and
schedules related to Air Traffic technical training.
(4) Developing and updating standardized training procedures and materials for Air Traffic facility
training programs.
(5) Recommending prerequisites for admission to Air Traffic technical training courses.
(6) Assisting in the evaluation of ongoing training programs as required.
(7) Administering training courses as specified in the IPGs in this order.
(8) Inputting development stage completion data in the Consolidated Personnel Management
Information System (CPMIS)/Integrated Personnel and Payroll System (IPPS)/Electronic Learning
Management System (eLMS) in accordance with established procedures.
(9) Providing CBI hotline to support courseware.
(10) Maintaining technical accuracy/currency of CBI courseware.
(11) Establishing, maintaining, and operating the Air Traffic Training Web Site.
(12) Providing resources to review and validate CBI courseware.
(13) Providing CBI technical courseware development support to local developers.
(14) Maintaining a database documenting the status of CBI courseware development and
availability. (The purpose of this database is to manage courseware distributed by Air Traffic from one local
site to another.)
(15) Verifying technical accuracy of any CBI software developed prior to distribution.
(16) Establishing CBI Staff Coordinator position.
(17) Assisting in management of CBI courseware development.
b. Field Training Program Support. AMA-500 provides the following support, as approved by
Controller Training Division.
(1) CPC-in-Training/Developmental Training:
(a) Developing IPGs and instructional materials (lesson plans, visual aids, handouts, CBI,
etc.) for each option of the national ATTP.
(b) Developing and distributing written examinations.
3120.4L 6/22/05
2-2-4 Par 2-9
(c) Developing and distributing training materials to support the national ATTP. These may
be distributed in either hard-copy or computerized format.
(2) Proficiency Training:
(a) Developing and distributing self-study materials, such as refresher units, designed to meet
specific objectives.
(b) Developing and distributing instructional materials in special training projects to satisfy
immediate Air Traffic requirements.
(c) Administering special prototype programs in selected Air Traffic facilities.
(d) Developing and distributing appraisal instruments used in the field-conducted
development stages of the national ATTP.
c. Control Tower Operator (CTO) Certification. AMA-500 prepares the CTO examination in
cooperation with the Airman Certification Branch (AVN-460).
d. Tower Visibility Observation Certification. The Meteorological Coordinator and Training
Consultant (AMA-9) administers the Tower Visibility Observation Certification Program for all tower
employees and maintains accountability for each certificate issued.
e. Radar Air Traffic Control (ATC) Qualification Examination. This examination shall be
administered in accordance with the appropriate IPG. Specialists who do not attend FAA Academy training
shall be administered an examination prepared by the FAA Academy, during initial radar training.
f. En Route Flight Advisory Service (EFAS) Recertification Examination. AMA-500 prepares and
administers the EFAS recertification examination for flight service specialists in the field.
g. Weather Surveillance Radar 88D (WSR-88D). AMA-500 maintains the training material and a
certification examination required for all flight service specialists who use WSR-88D information in pilot
weather briefing.
h. Limited Aviation Weather Reporting Station (LAWRS). AMA-500 maintains the training
material. The National Weather Service (NWS) certification examination is contained within the CBI
program.
2-10. FACILITY TRAINING RESPONSIBILITIES. All personnel involved in Air Traffic technical
training shall maintain a comprehensive working knowledge of the procedures and guidelines outlined in this
order and the applicable national, service area, and local training directives.
a. ATM.
(1) General. ATMs shall ensure that:
(a) A training program is established for Certification and Proficiency and is conducted in
accordance with national, service area, and local directives and IPGs.
(b) The training program shall be described in a facility training directive.
(c) Ensure that an annual schedule of required refresher training is maintained and that the
refresher training is accomplished.
(d) Where authorized, a support manager is selected and assigned the responsibilities of the
TA. Where no support manager is authorized, an individual is designated in writing to serve as the TA. The
ATM may serve as the TA, without written designation.
(e) Within 30 days of occupying the position, the individual designated as the Facility
Technical Liaison Officer (FTLO) for the Air Traffic Instructional Services (ATIS) Contract shall complete
the required training, established by the ATIS Contracting Officer, in order to perform the duties of an FTLO.
6/22/05 3120.4L
Par 2-10 2-2-5
(f) Individuals assigned to staff positions that conduct classroom training or develop lesson
plans attend a FAA approved instructor training course within six months of occupying the position. Briefings
conducted by staff personnel and administration of simulated control scenarios do not constitute classroom
training.
(g) FAA Form 3120-1 is initiated and maintained (see Appendix 1).
(h) Resource requirements necessary to conduct the facility training program are submitted to
the service area office.
(i) When the facility is identified as a LAWRS site, prior to the start of LAWRS training, the
weather service regional office is notified of the pending change in status.
(2) OJT and Certification Process. ATMs shall:
(a) Ensure that individuals entering qualification training receive facility orientation and are
briefed on the IPG, facility training directive, Federal Aviation Personnel Manual (FAPM) Letter 330-1, and
other associated directives prior to entering training.
(b) Ensure that OJT is accomplished in accordance with Chapter 3, Air Traffic Control
Specialist On-the-Job Training and Position Certification.
(c) Ensure that training reports are properly completed and maintained.
(d) Ensure that facility target hours, minimum certification hours, and OJF hours are
established, maintained, and updated.
(e) Ensure that an annual evaluation of the efficiency and effectiveness of the OJT program is
conducted and a written report is prepared. The report shall be sufficiently detailed to provide a basis for
improving the facility training program.
(f) Ensure that all OJTIs and supervisory ATCSs meet the qualification criteria in this order.
(g) Ensure that OJTIs are recommended and designated in accordance with Chapter 3.
(h) Ensure that training teams receive support of the TA and support managers.
(i) Forward comments and information concerning curriculum or training requirements to
Controller Training Division through established channels.
(j) Initiate the training review process and ensure that the training review process is
conducted when requested by the hub manager or when training has been suspended due to the
developmental’s performance.
(3) CBI. ATMs shall:
(a) Implement CBI training at each facility.
(b) Ensure that CBI platforms, with current courseware, are available for training.
(c) Secure and limit access to student data and records, testing materials, and the operating
system.
(d) Direct development of local courseware and modification of national courseware for
site-specific needs.
3120.4L 6/22/05
2-2-6 Par 2-10
(e) Maintain current and accurate information on the status of locally developed CBI
courseware. Log this information on the CBI Web site. Prior to developing any new CBI courseware,
facilities are encouraged to review the CBI Web Site in order to reduce redundancy and increase potential
productivity.
b. TA. TAs shall:
(1) Administer the facility training program.
(2) Develop and maintain a staff of support specialists, where authorized.
(3) Ensure that the facility training program is planned, conducted, assessed, and revised on a
continuous basis.
(4) Maintain close communication with operations supervisors, support managers, OJTIs, and
ATMs regarding all facility training programs and resources.
(5) Ensure that the training contract is administered in accordance with national, service area, and
local directives.
(6) Monitor and assess the performance of support specialists/contract instructors on a continuous
basis.
(7) Ensure that local course materials, visual aids, and control scenarios are developed and properly
labeled.
(8) Plan and direct the training of personnel involved in the OJT/certification process.
(9) Maintain training documentation.
(10) Attend Air Traffic Facility Training Administration (FTA) course as soon as possible.
c. Facility Support Staff. The support staff shall:
(1) Organize and conduct training.
(2) Prepare and maintain training materials.
(3) Provide qualification training materials for developmental specialists upon entry into training.
(4) Develop, validate, and administer laboratory scenarios.
(5) Evaluate CPC-in-Training/developmental’s performance on a laboratory scenario(s).
(6) Develop and conduct proficiency training.
d. Operations Managers. Operations managers may be assigned the responsibility to manage OJT of
all personnel under their supervision. If a facility has no second-level supervisors, these duties are performed
by the ATM. The second-level supervisor shall:
(1) Maintain close communication with the TA and operations supervisors regarding developmental
and FPL/CPC controller training.
6/22/05 3120.4L
Par 2-10 2-2-7
(2) Provide oversight and direction to operations supervisors to ensure compliance with training
directives.
(3) Review OJT documentation.
e. Operations Supervisors. Operations supervisors shall:
(1) Identify, recommend, coordinate, and schedule proficiency training.
(2) Perform OJTI certification and periodic performance skill checks on OJTI’s while performing
OJTI duties.
(3) Provide feedback to OJTIs and CPC-in-Training/developmentals on training performance.
(4) Ensure that OJTIs have no other duties to perform during training sessions.
(5) Maintain either currency or familiarization on positions for which certifications are conducted.
(6) Promote teamwork skills for training team members.
(7) Conduct performance and certification skill checks in accordance with Chapter 3.
(8) Evaluate CPC-in-Training/developmental’s performance on a laboratory scenario(s) when
requested by the TA.
(9) Brief the CPC-in-Training/developmental’s supervisor on the performance and/or certification
skill-check results and recommendation(s).
(10) Ensure that OJT is productive and appropriate for the experience level of the CPC-in-Training/
developmental.
(11) Ensure that performance feedback is provided to the CPC-in-Training/developmental as soon as
possible after each OJT session.
(12) Ensure that for all training sessions conducted during the assigned shift, at least one OJT report
for each position/consolidated position is completed. It is permissible to combine reports if the OJTI trains the
same CPC-in-Training/developmental on the same position, on the same day.
(13) Serve on training reviews.
f. Supervisor of Record. The CPC-in-Training/developmental’s supervisor of record shall:
(1) Administer, assign, monitor, and facilitate training. This includes:
(a) Establishing a training team.
(b) Ensuring that OJF is provided for at least two operational positions.
(c) Ensuring that OJF hours are documented.
(d) Ensuring that the majority of OJT is provided by members of the training team.
3120.4L 6/22/05
2-2-8 Par 2-10
(e) Identifying, recommending, coordinating, and scheduling additional OJT hours and skill
enhancement training.
(f) Conducting evaluation laboratory scenarios when requested by the TA.
(2) Maintain communication among the training team, TA, and operational managers.
(3) Sign the position certification entry in the employee’s FAA Form 3120-1 and FAA Forms 3120-
25/26/32/36. This signature certifies that the employee has completed all qualification training for the
position.
(4) Serve as team leader for the training team(s).
(a) Make the final determination to modify the training plan by providing skill enhancement
training or additional OJT hours.
(b) Make the final determination regarding certification.
(c) Make the final determination regarding the suspension of OJT.
(5) Address any reported extenuating circumstances that may impede the CPC-in-Training/
developmental’s training progress.
g. OJTI. The OJTI is responsible for assisting the CPC-in-Training/developmental in acquiring the
knowledge and skills necessary to certify. The OJTI shall:
(1) Ensure that the OJT process includes preferred methods of teaching through a combination of
instruction, demonstration, and practical application. OJT instruction shall be based on handbook
requirements and procedures and shall provide guidance on control judgment. Alternative techniques should
be demonstrated by the OJTI.
(2) Be familiar with the CPC-in-Training/developmental’s previous training performance prior to
commencing OJT.
(3) Document OJT results on FAA Form 3120-25, ATCT/ARTCC OJT Instruction/Evaluation
Report, FAA Form 3120-26, FSS/AFSS OJT Instruction/Evaluation Report, or FAA Form 3120-32, Traffic
Management Coordinator OJT Instruction/Evaluation Report. For each training session conducted during the
assigned shift, at least one OJT report for each position/consolidated position shall be completed by each OJTI.
It is permissible to combine reports if the OJTI trains the same CPC-in-Training/developmental on the same
position on the same day.
(4) Discuss the CPC-in-Training/developmental’s performance as soon as possible after each OJT
session.
(5) Perform only OJT duties during training sessions.
(6) Be plugged into the same control position as the CPC-in-Training/developmental when OJT is
being conducted.
(7) Provide OJT to no more than one CPC-in-Training/developmental at the same time.
(8) Satisfy training objectives as specified in the training plan.
(9) Keep the CPC-in-Training/developmental’s supervisor informed of progress.
(10) Assume the responsibilities of a training team member when assigned to a training team.
(11) Be responsible for all positions combined during training, even if the CPC-intraining/developmental is certified on one or more of the positions that are combined.
6/22/05 3120.4L
Par 2-10 2-2-9 (and 2-2-10)
h. CPC-in-training/developmental. The CPC-in-Training/developmental shall:
(1) Actively participate in training to achieve certification.
(2) Perform operational assignments in order to maintain proficiency and currency.
(3) Review, discuss, and make suggestions to enhance the training plan with the other members of
the training team.
(4) Ensure that all aspects of the training plan are understood.
(5) Review, discuss, and sign FAA Forms 3120-25/26/32/36.
(6) Immediately advise a supervisor of any extenuating circumstance(s) that might impede training
progress.
(7) Be physically and mentally prepared to receive OJT, exercise initiative, and study to ensure
satisfactory training progress and certification.
(8) Verify that all OJT/OJF times are recorded accurately.
(9) Engage in OJT only on positions that have been assigned.
(10) Be receptive to training performance feedback from OJTIs/supervisors.
6/22/05 3120.4L
Par 2-11 2-3-1
SECTION 3. TRAINING REQUIREMENTS FOR
AIR TRAFFIC CONTROL SPECIALISTS
2-11. QUALIFICATION TRAINING.
a. Newly hired ATCS shall successfully complete the initial qualification training for the option they
were selected. The following table outlines the initial training requirements based on the hiring source:
HIRING SOURCE INITIAL TRAINING REQUIREMENT
General Public Air Traffic Basics and Initial Qualification Course conducted at the
FAA Academy for the appropriate option.
Collegiate Training Initiative (CTI) Initial Qualification Course conducted at the FAA Academy for the
appropriate option. CTI hires are not required to attend Air Traffic
Basics.
Minneapolis Community and
Technical College Air Traffic
Control Training (MTCT ATCT)
(formally known as MARC)
No Academy initial training required. Enter appropriate stage of
field training.
Veterans Recruitment Appointment
(VRA) military controllers
Terminal Option: No Academy tower initial qualification training
required. Enter appropriate stage of field training determined by
receiving facility. NOTE: VRA hires assigned to radar approach
control facilities shall attend Course 50034, Terminal Basic Radar
Training at the FAA Academy’s Radar Training Facility (RTF)
En Route Option: En Route Initial Qualification Course conducted
at the FAA Academy. VRA hires are not required to attend Air
Traffic Basics
Retired Military Controllers No Academy tower initial qualification training required. Enter
appropriate stage of field training determined by receiving facility.
NOTE: Individuals assigned to radar approach control facilities
shall attend Course 50034, Terminal Basic Radar Training at the
FAA Academy’s Radar Training Facility (RTF)
Department of Defense(DOD)
civilian controllers
Terminal Option: No Academy tower initial qualification training
required. Enter appropriate stage of field training determined by
receiving facility. NOTE: DOD hires assigned to radar approach
control facilities shall attend Course 50034, Terminal Basic Radar
Training at the FAA Academy’s Radar Training Facility (RTF)
En Route Option: En Route Initial Qualification Course conducted
at the FAA Academy. DOD hires are not required to attend Air
Traffic Basics.
Alaskan Flight Service Training
Initiative (AFTI)
No Academy initial training required. Enter appropriate stage of
field training at an Alaskan Flight Service station only.
Former Professional Air Traffic
Control Organization (PATCO)
controllers
Academy training for the appropriate option specifically developed
for former PATCO controllers.
Former Federal Employees
(Reinstatements)
No Academy initial training required. Enter appropriate stage of
field training.
3120.4L 6/22/05
2-3-2 Par 2-11
b. Each CPC-in-Training/developmental shall receive qualification training at the field facility as
outlined in this order and the facility training directive. Qualification training shall be consistent with the
types of air traffic services provided by the facility, and traffic situations encountered should become
progressively more complex. If certification is not achieved, the ATM shall initiate action in accordance with
FAPM Letter 330-1 and/or other appropriate agency directives.
c. En route and terminal controllers changing to the terminal and en route options, respectively, need not
attend initial qualification training for the new option, at the FAA Academy. The specialist shall be entered
into the appropriate development stage of the field training program as determined by the receiving facility
ATM.
d. En route and terminal controllers changing to the flight service option who have not previously
completed the flight service initial training shall enter flight service training at the FAA Academy.
e. AFSS specialists changing to the en route or terminal option shall enter the appropriate program at
the FAA Academy. An AFSS specialist who has previously successfully completed either terminal or en route
initial qualification training at the FAA Academy shall be entered into the appropriate development stage of
the training program as determined by the receiving facility ATM.
f. Prior to certification on a radar position, ATCSs assigned to terminal radar facilities shall attend
Course 50034, Terminal Basic Radar Training at the FAA Academy’s Radar Training Facility (RTF).
Enrollment in the course will be limited to ATCSs assigned to or selected for a radar approach control facility
who have not previously been radar certified at the CPC level in an FAA facility.
g. ATCSs at visual flight rules (VFR) towers are not eligible to attend RTF. ATCSs at VFR towers
where a tower radar display is used for instrument flight rules (IFR) separation shall complete the Terminal
Radar Qualification examination and the appropriate portions of Stage VII Radar Control training (see
Appendix 6) as part of local control certification. The appropriate portions of Stage VII training is determined
by the ATM to ensure that the training is commensurate with the duties performed in the local control position.
h. ATCSs at facilities that have weather observer responsibilities shall successfully complete Course
57511 (LAWRS) and successfully pass the National Weather Service (NWS) Weather Observer Certification
Examination contained within course 57511. ATCSs shall receive at least five hours of OJT that includes
operation of the weather-observing equipment used at the facility and a minimum of five practice observations
under realistic conditions. These observations shall be recorded on an Meteorological Form 1 M-10C Surface
Weather Observations (METAR/SPECI) (MF1M-10C) and taken with the availability of a knowledgeable
observer who can answer questions about the practice observations. This availability can be through
coordination with another certified weather observer or the FAA Academy. In order to retain certification, the
ATCS must complete one official or practice observation recorded on an MF1M-10C within the past 60 days.
i. ATCSs at facilities required to back up an Automated Surface Observing System (ASOS) or an
Automated Weather Sensor System (AWSS) shall successfully complete weather observer training and
certification as outlined in the previous paragraph and complete Course 57005 (ASOS) or Course 57089
(AWSS) as appropriate. OJT is required on the actual ASOS/AWSS equipment prior to completion of
training. Completion of Course 57005 or 57089 shall be recorded as supplemental training in FAA Form
3120-1. If only a portion of this course is required to meet the specific needs of the facility, only the portion(s)
actually completed shall be recorded in FAA Form 3120-1. In order to retain this certification, the ATCS shall
be logged on the position responsible for ASOS/AWSS for at least 1 hour or complete one manual official or
practice observation recorded on an MF1M-10C within the past 60 days.
6/22/05 3120.4L
Par 2-12 2-3-3
2-12. PROFICIENCY TRAINING (Refresher, Supplemental, Skill Enhancement, Remedial).
a. Requirement. Proficiency training is required for all personnel who maintain operational currency.
The purpose of this training is to maintain and upgrade the knowledge and skills necessary to apply air traffic
procedures in a safe and efficient manner.
(1) Proficiency training needs will differ from facility to facility and, therefore, should be tailored to
meet identified requirements.
(2) Proficiency training may include mandatory briefing items distributed by headquarters/service
area offices/facilities.
(3) All proficiency training shall be documented in the employee’s FAA Form 3120-1.
b. Refresher Training. Each facility shall establish in writing an annual refresher training program.
Facilities are encouraged to review historical data in order to identify additional topics for the annual refresher
training program in order to meet each facilities changing needs. Supervisors shall stress that refresher
training is for proficiency improvement, not performance evaluation.
(1) This program shall include, but is not limited to, training on the following topics:
(a) Unusual situations, such as unplanned equipment outages, aircraft equipment failure,
hijacking, and other types of emergencies. (Training on emergency situations should be based on real life
incidents and aircraft accidents, stressing a lesson learned approach.)
(b) Seldom used procedures, such as transitioning to and applying nonradar separation and
procedures for special flight handling.
(c) Weather and other conditions that affect flight (e.g., Icing, Thunderstorms, Wind Shear,
Density Altitude, etc.) within the facility’s airspace.
(d) Bird activity information and dissemination.
(e) Other topics identified and transmitted by Air Traffic and service area offices.
(2) Facilities that provide the following services shall include the following items in the annual
refresher training program:
(a) Safety alerts and traffic advisories.
(b) Wake turbulence information and application.
(c) Position and hold.
(d) Local Airport Deicing Plans (LADP).
(e) Minimum Safe Altitude Warning (MSAW) procedures.
(f) Procedures and responsibilities for Special Use Airspace. This training shall include, but
is not limited to, a review of military training routes (MTRS) and the types of operations conducted on any
MTRS beginning in, passing through, or terminating within the controllers area of responsibility.
3120.4L 6/22/05
2-3-4 Par 2-12
(3) Tower facilities shall include item(s) directly related to the prevention of runway incursions
each quarter in the annual refresher training program. The intent of this quarterly requirement is for this
training to occur every three months.
(4) All Tower Visibility Observers shall annually receive refresher training in tower visibility
procedures and markers.
NOTE: LAWRS observers are not required to maintain a separate tower visibility certificate because it is
incorporated in their LAWRS certification.
(5) All certified weather observers who back up an ASOS or AWSS shall receive at least
semiannual LAWRS refresher training, and at least annual refresher training on the operator input device
(OID). The OID refresher training should consist of a retake of the self-assessment section of CBI Course
57005/57089 as appropriate. All certified weather observers who take manual observations shall receive at
least annual observer refresher training. The refresher training should include, but is not limited to, seasonal
changes, visibility markers, adverse weather situations, and common data-entry errors.
(6) Operational Personnel shall receive the following training in lost aircraft orientation:
(a) Terminal and en route personnel, annually
(b) Flight service personnel, quarterly.
(7) Radar Facilities shall administer airspace intruder refresher training annually. This training shall
include:
(a) Tracked and untracked targets.
(b) Airspace violators who have established two-way radio communications and violators who
have not established two-way radio communications.
(c) Mode C and non-Mode C equipped targets.
(8) Facilities with simulation training capability (e.g.; ETG, TTG, DYSIM, CBI, etc.) shall include
a minimum of 2 hours of simulation training on the topics identified in paragraph 2-12b(1), (2), (6), and (7).
This simulation training should duplicate, as closely as possible, the actual work environment.
(9) Personnel required to maintain radar currency shall receive refresher training annually on the
use of the primary backup mode. This training shall include:
(a) Transitioning to and from normal operations to backup operations.
(b) The unique radar/flight data processing used while operating in the back-up
configuration(s)
(c) Control and communication procedures associated with operation in the backup mode.
(10) Controller In Charge (CIC). Individuals certified as CIC shall receive a minimum of 4 hours of
refresher training annually. Cross-sectional workgroups shall be used annually to recommend the training
method and subject area(s). The training hours are not required to be administered consecutively.
6/22/05 3120.4L
Par 2-12 2-3-5
(11) User Request Evaluation Tool (URET). When an area of specialization exclusively utilizes
URET, facilities shall conduct annual refresher training on the transition to/from a URET environment to
paper strips. Training with the paper strips shall focus on the identification of possible aircraft conflictions as
well as proper strip marking procedures.
(12) Air Traffic Facility Continuity Contingency Plan (refer to FAA Order 7210.3, Facility Operation
and Administration). In accordance with FAA Order 1900.47, Air Traffic Services Contingency Plan, ensure
familiarity with procedures and airspace based on the facility contingency plans (e.g., loss of radar,
communications failure, etc.)
c. Supplemental Training. Operational personnel shall complete supplemental training prior to the
utilization of new/revised procedures, regulations, or equipment.
d. Skill Enhancement Training for CPC/FPL. Training administered when it is determined that a
need exists to increase the proficiency of a specialist in a skill on a position on which the specialist is certified.
(1) The specialist shall be advised in writing of the skill that is targeted for training.
(2) The operations supervisor, in collaboration with the specialist, is responsible for developing the
training to be administered to the specialist. The methods and contents will be tailored to meet the identified
needs of the individual and may include laboratory scenarios, classroom instruction, CBI lessons, and OJT.
The operations supervisor shall determine the most effective method.
(3) CPC/FPL Skill Enhancement training shall be documented in Section V of FAA Form 3120-1.
CPC/FPL Skill Enhancement training will be encoded number 4. Continue to use FAA Form 3120-1.5 (dated
4/77) until supplies are exhausted; make a written annotation explaining code 4 at the bottom of the form.
e. Remedial Training. Training conducted to correct specific performance deficiencies.
(1) When an individual is decertified as a result of a performance deficiency, remedial training shall
be conducted.
(2) When an individual’s performance is deficient, however, the individual has not been decertified,
remedial training may be conducted.
(3) Training provided as a result of performance deficiency shall be documented as remedial
training. When documenting remedial training due to a performance-related decertification, no references
shall be made to the Operational Error/deviation in Section V.
(4) The employee shall be notified in writing of the specific subject areas to be covered and the
reasons.
(5) The employee will have a reasonable opportunity to provide input on the development of his/her
remedial training.
(6) The methods and contents will be tailored to meet the identified needs of the individual and may
include laboratory scenarios, classroom instruction, CBI lessons, and OJT. Supervisors shall determine the
most effective method.
3120.4L 6/22/05 |
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