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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
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Good morning (Afternoon,Evening)Ladies and gentlemen :
2 a4 ?8 e2 T% J+ s5 gThe crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
' n+ A. H5 W4 y5 D0 ]! J' j7 ~' zfasten your seat belts and lock your table in place.
; L8 }# S: t0 B, r! a, Z8 T; rWe will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
% {# `( A3 x# h% _: L8 bPlease use your "call button" if you require assistance-our crew
% W+ [4 H) Z6 v5 A" j* S) mwill attend to your needs.
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We hope you enjoy a pleasant flight and
f' N! U% Q" d! e/ g+ o2 q* c/ p2 N* fthank you for choosing XX Airlines.
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Ladies and gentlemen:
7 k* b8 S3 a# [6 O i0 FWelcome aboard___Airlines FLT___to___.
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(With an intermediate stop in___).
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Your flight is under the command of Captain___.
; _% a( f( S4 o" _; qI am the chief purser___,in addition,
% s' {% x% J" F8 ~we have___cabin attendants,___from Thailand,
! T$ \# R7 E. O& Dwho will be available through the flight to serve you.
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Please let us know if you need assistance.
9 f: ]* j$ Q) ^/ M$ ?; y: ]Thank you.
1 {# v& p# T G! V- Q1 D4 S8 B各位贵宾:
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欢迎您搭乘___航空,第___号班机(经过___)前往___。
, N2 n5 T7 A2 s) w0 B% h今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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Ladies and gentlemen :
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Your cabin attendants have just demonstrated the proper method
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6 a5 [' O2 [" \& z4 p zPlease refer to the emergency instruction card in the seat pocket
3 ]/ g) @) S% G1 Dfor more information.Thank you.
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6 ^/ U$ a6 p# b- ]$ J2 c) qDOMO 2
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Ladies and gentlemen :
1 J6 y6 v( I: w3 ~. \& \/ yFor your safety,this aircraft is fully equipped with emergency equipments.
/ M7 n* X% q3 M% R9 q. h7 hWe will explain the location and method of use.There are
" c% ~$ Y8 q/ q# w) d4 eeight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
" t& |2 N6 ]1 D5 ^Life jackets are under your seats.In case of emergency,
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put the jacket over your head,then bring the straps from behind
( H ~5 W; |. z0 b: F- q& [' \you to the front as the attendant is demonstrating.
# \( x* W7 p, ], PFasten the straps and pull tight. The jacket will be automatically
- \; f+ B6 i, i% E0 Q* X2 oinflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
, i3 i7 i' \. |/ U1 iused to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
: M4 W9 S* x& J) |7 m/ j3 {; ?# A4 yCover your nose and mouth then breath normally.
) ^; s2 f9 E/ S1 R3 w7 RPlace the strap over your head to keep the mask in place.
! N# h3 U, c- g) XIf you have an infant,put your mask on first,then put the infant's mask on.
4 H0 k# `6 z! u J7 BEach seat is provided wiht seat belts. Please keep them fasted
. x" e( Y: o# c1 Swhenever seated. Just pull the buckle to unfasten them.
( w, ~2 m; o% x- @/ [; C1 k6 \, P! gPlease refer to the emergency instruction card in seat pocket
" T7 @7 G' [5 N4 b$ ^for more imformation. Thank you.
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三.飞机即将起飞前
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Ladies and gentlemen :
l$ ~3 E$ H, Y' m$ OWe will be taking off shortly.Please make sure that your
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四.预期通过乱流区
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Ladies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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Thank you.
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7 Q% _ J% r9 X9 t( ]) S遇乱流时:
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We will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
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Thank you.
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我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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五.降落前
6 k# r2 N& Y) `/ _ M0 zLadies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
1 A5 \9 H( R& x- P( A. bfasten your seat belts and lock yourtable in place.
! G/ m& Y* y" | OThank you.
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六.降落后
7 s# @) Y w8 b& b8 nLadies and gentlemen :
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We have landed at ____(Interational) Airport.
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The present outside temperature
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is ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
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We hope to see youin the near future.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
. n1 }3 |# F& U# n) q本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
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I would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
1 D M# o) Z( E5 ?0 ^/ `打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
! y& c) J3 k8 Y7 W& c) r4 P$ G"FASTEN SEAT BELT" sign is turned off
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1 C2 S/ g' h# G% v; S9 y/ ]! cPlease don't forget to take along your personal belongings.
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When opening the overhead bins;
) D: W! M* G1 @please take care to ensure the contents do not fall out.
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Once again, we would like to thank you
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for flying with XX Airlines and hope to serving you again soon.