4 g! e% Q' M( \! c
空乘口语,空乘英语,空乘服务英语
一.欢迎词:
2 L5 J+ s' i7 V4 a! OGood morning (Afternoon,Evening)Ladies and gentlemen :
A0 g/ T, Q4 T6 A0 Z6 b! J+ E
The crew member of XX Airlines has the pleasure of welcoming you aborad.
0 m- q- C1 f/ R
Would you please put your seat in the upright position,
- X( K& N- W3 n/ J, X9 a& O; Wfasten your seat belts and lock your table in place.
0 i' t8 n/ }7 j3 k; L
We will be taking off in a few mimutes.You are reminded that smoking
) E% m8 s4 ? i( l, S" T' Gand telephone-operation are not permitted at any time during flight.
$ c1 D5 K! a3 z' Y; v
Please use your "call button" if you require assistance-our crew
2 M7 e- P/ n3 T% Xwill attend to your needs.
0 h1 F2 H, t' H; h
We hope you enjoy a pleasant flight and
% c% n4 J( T1 m4 O4 Nthank you for choosing XX Airlines.
* z6 p# A" o W7 f3 q% q7 L1 K
& A! {- `9 r1 C5 X4 c- r7 p% s
Ladies and gentlemen:
V9 j0 r7 I6 V# fWelcome aboard___Airlines FLT___to___.
3 F5 [$ c# Q1 k(With an intermediate stop in___).
$ g: H7 m' h' e" V2 m! tYour flight is under the command of Captain___.
+ G& ^- h4 e0 L Y) t
I am the chief purser___,in addition,
: u# u3 ^- T/ v8 _' o
we have___cabin attendants,___from Thailand,
3 A3 v" N1 G! G
who will be available through the flight to serve you.
4 R! W' ~: D& |# s* P# ^
Please let us know if you need assistance.
: g2 B% ?0 c$ G% _- WThank you.
: C8 Z! T! r/ \* ~
各位贵宾:
: f" V4 i2 p: n9 H* `+ l" P* e欢迎您搭乘___航空,第___号班机(经过___)前往___。
/ W& a9 {- O/ x [8 Q今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
: ~4 E% T9 a: Q/ H" B& c( [
___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
8 S( y9 e/ S/ L) B
二.安全示范
: ~3 e" T2 f- {% j3 k+ `DOMO 1
: ?/ U% o/ J/ `5 R- F) uLadies and gentlemen :
% z& `/ A. o! O9 N3 zYour cabin attendants have just demonstrated the proper method
0 Y9 A/ u w( I# Uof using the life jacket(and oxygen mask.)
2 ~6 \% n$ C, _4 T- K8 w8 dPlease refer to the emergency instruction card in the seat pocket
- \. p- _4 N0 k
for more information.Thank you.
5 e" g5 m y4 @+ j6 l) A
+ Y% m1 z6 V* P& ~9 k7 q
DOMO 2
' Z, H0 R2 Q fLadies and gentlemen :
, E h2 ?: q, gFor your safety,this aircraft is fully equipped with emergency equipments.
6 `0 k1 _; z1 G; I! nWe will explain the location and method of use.There are
J2 E* _& ~1 r5 C9 y7 P) l
eight emergency exits located on the left and right sides respectively.
. c9 ^/ X5 A2 _9 ^They are identified by the exit signs.
0 z W7 t* y( r
Life jackets are under your seats.In case of emergency,
1 c( ?6 |. w/ v: y0 Q8 fput the jacket over your head,then bring the straps from behind
2 C, Y7 \* E0 ~+ E8 S- Syou to the front as the attendant is demonstrating.
, t# s' @" |8 Y0 RFasten the straps and pull tight. The jacket will be automatically
: E3 d3 J5 G3 r6 ~( \/ ?inflated by pulling the two red tabs at the bottom.
% K) ^0 t& V7 [' U1 M
There are two mouth pieces inside the life jacket which can be
5 Z+ O9 j7 |% q9 T) Hused to inflate the vest by blowing air into them.The oxygen masks are
# U3 j9 X; u! [2 q+ _" ~" O
in panel over your head. If there is any change in the pressure,
* E/ Q2 l7 u) C3 k7 B- p
the masks will fall automatically.The masks are as shown.
0 Y9 D, z( T) A" R4 _9 x
When the masks fall,pull one of them to your face.
7 Q" }! @6 I9 ? Y+ T. xCover your nose and mouth then breath normally.
; r b) x2 I) \0 n
Place the strap over your head to keep the mask in place.
) p2 |( \7 t, b9 f! A! EIf you have an infant,put your mask on first,then put the infant's mask on.
' ~( J, T) i# S; ? t
Each seat is provided wiht seat belts. Please keep them fasted
# A0 I6 @ H5 }6 Iwhenever seated. Just pull the buckle to unfasten them.
* s9 k' P" H" J. D ^- b
Please refer to the emergency instruction card in seat pocket
& W1 T. e! Q* `: }1 r* x
for more imformation. Thank you.
& Y; @5 q! F5 O- p, }
1 l$ V4 l# T' l. {5 R& F三.飞机即将起飞前
9 C, @+ I) ?1 F, ^Ladies and gentlemen :
- Z% Q3 r; y; f8 {9 f1 S2 nWe will be taking off shortly.Please make sure that your
5 s" }& }0 p6 e$ e) t1 F8 bseat belts are fastened. Thank you.
8 U. m0 C5 v [3 n: e$ Z: v5 y. ?! F
( f" _/ X+ J2 j+ j5 N
四.预期通过乱流区
5 k w6 E1 T% M: V8 S0 p" {Ladies and gentlemen :
7 b5 I0 l8 {, [2 uWe will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
7 a4 ? k3 Y) H; y2 C. }2 q! _Thank you.
# x# ?& n1 n5 h* }# A
6 m j' s- ^+ C3 F" w5 @遇乱流时:
% }& }5 ?0 R e+ R; A6 IWe will be passing through turbulence.For your own safety,
: f8 o0 H2 O4 ~) T; w8 j
please remain seated and fasten your seat belt.
5 `8 h% X8 {& T4 y3 r/ x( rThank you.
# m ~7 b) ^. D E" y4 L我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
) x5 P t% G9 E; t5 O( p将安全带系好。谢谢。
6 l- g, ~ B# `
8 b5 K; K% |" e& e9 U
五.降落前
: w; J( ?5 L5 M
Ladies and gentlemen :
# ]; J9 G) t7 mWe will soon be landing at the____ (Interational) Airport,
% ~& R# v, p7 q4 lwould you please put you seat in the upright position ,
( ~) m: ]8 l \& J+ k) Nfasten your seat belts and lock yourtable in place.
7 c" U9 y: \: a5 q7 |0 t/ dThank you.
) i+ d# \3 R) C8 N4 A* V( ^/ X8 _. y
% X2 A: j8 b6 n3 j. C& a$ ^
六.降落后
+ s. I0 E. h$ {& |, [7 L# aLadies and gentlemen :
: y9 n8 {9 k2 |3 D) J
We have landed at ____(Interational) Airport.
3 W% s( U' V' C- eThe present outside temperature
$ l# g+ L+ I& u
is ____degrees Centigrade,and the local time is______.
& |6 }: L6 v1 W* I
Please remain seated until the airplane has come to a complete stop and
7 T4 V% t% ~2 j! `7 A6 i8 ~! r$ Pdon't forget your personal belongings.
( C3 I1 L/ _1 T% k9 l; F! h
All crew members thank you for choosing XX Airlines.
# h$ z& ^2 }' @We hope to see youin the near future.
% `' r9 f' J$ S8 i" D; ?/ S) X5 g
Thank you and good-bye.
; _# P6 E9 k) |0 r8 V7 u
$ |6 n g# e5 n
各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
% s# |' ?- o6 m: ]7 @本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
5 T. \7 f. t$ bI would like to thank you for flying with XX airlines,
8 q+ P7 I1 ]1 o2 t" [: F. LI do hope you have enjoyed your flight.
! Q2 ?% R* c5 T& \: Q/ {" a* W \
' M# S$ |8 P0 E) Y
各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
4 m1 _" s9 n% F3 ?7 X& z% n
班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
- h( L. `2 O$ V: I
打开座位上方的行李柜时请您特别留意以免行李滑落下来。
+ C0 d3 _ }' z; c/ d非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
! `, V! N/ W% F+ A+ B% w" Z2 B+ J' h
Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
# }6 W6 B/ T& W$ e"FASTEN SEAT BELT" sign is turned off
3 Z& \# W; {+ A9 c/ n. g7 Q
and the aircraft has come to a complete stop.
3 \7 a$ t% [& V Q
Please don't forget to take along your personal belongings.
r b% ~' Y7 r8 j7 r: R8 lWhen opening the overhead bins;
1 N. s3 K; ^8 k3 e0 yplease take care to ensure the contents do not fall out.
5 }, o: M" o- \5 u! i! }- I- h; j( ^Once again, we would like to thank you
, `( f( ?9 b* h) u
for flying with XX Airlines and hope to serving you again soon.