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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
/ M! w2 T; C5 w" W- u5 ]9 pGood morning (Afternoon,Evening)Ladies and gentlemen :
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The crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
$ B4 v; N4 F( S, f( Tfasten your seat belts and lock your table in place.
r/ M3 M( [ I4 N3 UWe will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
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Please use your "call button" if you require assistance-our crew
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will attend to your needs.
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We hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
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Welcome aboard___Airlines FLT___to___.
1 K7 h' s/ b1 l( S; _. x. d7 ^(With an intermediate stop in___).
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Your flight is under the command of Captain___.
6 L, {* c. S* m3 L/ b! H. e% iI am the chief purser___,in addition,
$ |5 } C% o6 dwe have___cabin attendants,___from Thailand,
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who will be available through the flight to serve you.
; n* n$ A7 ~% \6 h* HPlease let us know if you need assistance.
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Thank you.
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各位贵宾:
& m( O, J8 |5 k3 q7 D J欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
1 B. k* v Z7 o; f; N6 n___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
y1 k) H" D; w二.安全示范
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DOMO 1
) Q1 A/ A+ l, E# E% z& X+ a! CLadies and gentlemen :
) f5 o, ?6 p* D; iYour cabin attendants have just demonstrated the proper method
. \. p' _3 b3 L" P4 j# {+ q6 Qof using the life jacket(and oxygen mask.)
- t( z. k: J4 Q& ?* ]' ?Please refer to the emergency instruction card in the seat pocket
' l( i/ X6 v h# O l& yfor more information.Thank you.
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+ {+ w6 e6 l% W' b) NDOMO 2
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Ladies and gentlemen :
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For your safety,this aircraft is fully equipped with emergency equipments.
+ M4 b! r3 P: A3 |0 hWe will explain the location and method of use.There are
5 y* c' @7 [" c% x0 Deight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
* [; e4 V9 P- a% @/ ^6 z1 Zput the jacket over your head,then bring the straps from behind
% W: z1 }! W3 v! ]+ ~# z. a( Z( L1 {you to the front as the attendant is demonstrating.
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Fasten the straps and pull tight. The jacket will be automatically
9 E2 c {/ Z( X8 ]) s& C( J3 _9 sinflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
5 ~$ l+ P% U9 T& R; d6 A$ HCover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
8 O7 S" p4 m4 X5 nIf you have an infant,put your mask on first,then put the infant's mask on.
$ r8 H7 D2 | h6 B- PEach seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
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Please refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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三.飞机即将起飞前
! M8 S- ^5 S% t. {Ladies and gentlemen :
3 L* d% m% i3 _) A. u# |We will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
, j; b, O1 R ~) a' h& aWe will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
7 V' i7 ^) B8 v4 K9 kThank you.
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( f9 X0 m Q+ s. w" }3 d: O% t遇乱流时:
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We will be passing through turbulence.For your own safety,
9 C8 n, L7 I z7 c4 splease remain seated and fasten your seat belt.
8 @7 p1 I$ ?! B7 U6 V* H+ A) RThank you.
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我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
" n7 K. d1 I7 k ]将安全带系好。谢谢。
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五.降落前
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Ladies and gentlemen :
' T7 k; @: Y& R9 zWe will soon be landing at the____ (Interational) Airport,
$ J( h' k; A# {) u6 M Y& ewould you please put you seat in the upright position ,
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fasten your seat belts and lock yourtable in place.
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Thank you.
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六.降落后
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Ladies and gentlemen :
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We have landed at ____(Interational) Airport.
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The present outside temperature
. j$ q0 D n2 x5 Iis ____degrees Centigrade,and the local time is______.
$ y- B6 A" s5 ~Please remain seated until the airplane has come to a complete stop and
3 A! V% Z9 E/ I$ E7 q2 Q; l9 k1 |don't forget your personal belongings.
* Z" ]: `1 S2 c1 K) D) ] `All crew members thank you for choosing XX Airlines.
: D2 t# m" Q+ @1 l8 I4 OWe hope to see youin the near future.
7 _5 q9 w( a, v( n, h) D" m% sThank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
# o% g1 x: S/ C本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
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I would like to thank you for flying with XX airlines,
! ?- z0 o& M" y# aI do hope you have enjoyed your flight.
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$ A# o; H8 L2 X9 ?. ^! S各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
# o& S' _" X6 j6 @" K/ z8 ^% c班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
' k% }' G9 c0 S打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
8 q& E6 F7 O, g! U5 nPlease don't forget to take along your personal belongings.
7 U1 d6 H* x! m5 P8 m( i2 N/ PWhen opening the overhead bins;
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please take care to ensure the contents do not fall out.
8 I8 h- ?( M8 `0 R9 `) ^6 T5 E" BOnce again, we would like to thank you
* p+ W4 r) v' m2 }8 I, ofor flying with XX Airlines and hope to serving you again soon.