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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
' z8 H( U0 U7 ^0 JGood morning (Afternoon,Evening)Ladies and gentlemen :
$ ? U* L* Y' ?& I; Z7 f- uThe crew member of XX Airlines has the pleasure of welcoming you aborad.
5 ]+ ^: E# B. ]5 j/ wWould you please put your seat in the upright position,
7 F4 [" |8 \: @9 C$ cfasten your seat belts and lock your table in place.
+ X+ B6 p# y: ]( G4 F- LWe will be taking off in a few mimutes.You are reminded that smoking
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and telephone-operation are not permitted at any time during flight.
& }8 ]3 c# B: L' m# N/ G' EPlease use your "call button" if you require assistance-our crew
2 \4 E: e. i4 p2 Y- Q0 D1 V7 wwill attend to your needs.
) p1 @) k7 ] |. s E9 oWe hope you enjoy a pleasant flight and
. Z4 o a0 G4 g* F* }thank you for choosing XX Airlines.
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Ladies and gentlemen:
7 F( ?+ q! c! s! nWelcome aboard___Airlines FLT___to___.
" u! N9 [- O8 C# l! C& o6 ^(With an intermediate stop in___).
* h# h k: I3 E& A! [5 O) u K/ tYour flight is under the command of Captain___.
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I am the chief purser___,in addition,
3 w" O+ K- [* Dwe have___cabin attendants,___from Thailand,
! Q* X! Y7 f n$ B" D# Jwho will be available through the flight to serve you.
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Please let us know if you need assistance.
& c& ^6 `) f T! w1 m0 jThank you.
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各位贵宾:
5 S; ?3 }+ I. l6 w2 O% ~/ E1 h欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
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___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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DOMO 1
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Ladies and gentlemen :
, W$ G9 f; `* z9 eYour cabin attendants have just demonstrated the proper method
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7 s; R( T+ {* T6 aPlease refer to the emergency instruction card in the seat pocket
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for more information.Thank you.
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DOMO 2
: f+ C; O6 L% |9 U6 k/ FLadies and gentlemen :
3 J1 o: m- ]/ W6 h5 l- VFor your safety,this aircraft is fully equipped with emergency equipments.
: q h" Z1 Y* i7 W3 PWe will explain the location and method of use.There are
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eight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
* u& U; w+ o( `' tput the jacket over your head,then bring the straps from behind
: q7 A" R2 n r% zyou to the front as the attendant is demonstrating.
6 K- B9 e# D' l5 F* C, z, uFasten the straps and pull tight. The jacket will be automatically
3 [0 V( @- {) x5 einflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
P0 d& i- t5 P+ z: Fused to inflate the vest by blowing air into them.The oxygen masks are
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in panel over your head. If there is any change in the pressure,
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the masks will fall automatically.The masks are as shown.
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When the masks fall,pull one of them to your face.
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Cover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
9 a% r2 M+ W9 C4 }If you have an infant,put your mask on first,then put the infant's mask on.
. g: c+ z: y) L: Y3 e- r }7 BEach seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
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Please refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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/ I0 x$ c. v4 o三.飞机即将起飞前
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Ladies and gentlemen :
4 M/ x: _2 F) q5 ?8 y: MWe will be taking off shortly.Please make sure that your
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seat belts are fastened. Thank you.
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四.预期通过乱流区
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Ladies and gentlemen :
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We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
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Thank you.
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遇乱流时:
% z: k* Q# W+ k' _0 T, }We will be passing through turbulence.For your own safety,
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please remain seated and fasten your seat belt.
X9 X7 g& s! n) s) DThank you.
/ E! F+ a4 S: z6 [0 Z, t4 \; |我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
1 i! a, W. [( U$ Y' z) o# j- P" l将安全带系好。谢谢。
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五.降落前
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Ladies and gentlemen :
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We will soon be landing at the____ (Interational) Airport,
( e3 l9 Z1 t) C6 r& s! _* wwould you please put you seat in the upright position ,
1 Y9 ^, k, y0 R+ ?% zfasten your seat belts and lock yourtable in place.
* Q4 c m8 V' b9 K8 }* t: y2 y0 dThank you.
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六.降落后
* B0 p0 i' J/ r& OLadies and gentlemen :
8 H7 H) m- Y. k' P. X1 H* dWe have landed at ____(Interational) Airport.
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The present outside temperature
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3 `) t- y! y! _( p: RPlease remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
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All crew members thank you for choosing XX Airlines.
( [# R7 O8 Z7 N, k- d; k5 x$ cWe hope to see youin the near future.
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Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
% Z0 f2 n3 z' U+ a1 o- R$ Y" O# b本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
% w4 k F: a8 N; N' d8 FI would like to thank you for flying with XX airlines,
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I do hope you have enjoyed your flight.
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9 X; b" W* J% o8 ?, S; z各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
+ s1 U- T0 D; h! Z* F) a0 X班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
* j" ]" b/ p4 B9 A/ p# A打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
; a. X: n9 W6 d* ]) X' t"FASTEN SEAT BELT" sign is turned off
$ n, M, H1 w/ q9 Land the aircraft has come to a complete stop.
! X( j! o5 Z% i7 nPlease don't forget to take along your personal belongings.
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When opening the overhead bins;
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please take care to ensure the contents do not fall out.
! s' e9 A' j& M, X9 QOnce again, we would like to thank you
4 z) y. \7 z. ffor flying with XX Airlines and hope to serving you again soon.