/ _; L- K% t& f- @/ B
空乘口语,空乘英语,空乘服务英语
一.欢迎词:
5 l; Q. R! c- w" k+ `9 uGood morning (Afternoon,Evening)Ladies and gentlemen :
" N% Z/ Y, G& ~3 A3 bThe crew member of XX Airlines has the pleasure of welcoming you aborad.
% o+ J5 G( C2 }
Would you please put your seat in the upright position,
) j8 L, i3 u; n: |9 zfasten your seat belts and lock your table in place.
: `& c2 ]% m4 W I) H! j1 e6 ~: @% g7 _. B
We will be taking off in a few mimutes.You are reminded that smoking
: p4 ^ z" P4 u
and telephone-operation are not permitted at any time during flight.
2 l7 e9 l# E5 h) E+ J, QPlease use your "call button" if you require assistance-our crew
3 u8 g: n& s' r/ ~1 [
will attend to your needs.
/ j/ r# R0 B( u. ?' `5 y( ?# t
We hope you enjoy a pleasant flight and
/ _* J8 w: Q/ e* b O: D
thank you for choosing XX Airlines.
7 T$ B: R' \; Z a! ~' q: I% s
, S, R; |5 A) i! A
Ladies and gentlemen:
2 c( L" I9 u2 L- a, k+ [' `Welcome aboard___Airlines FLT___to___.
8 x c' J% o2 c
(With an intermediate stop in___).
! A8 h1 p9 P' x' k+ |# x2 _- Z8 FYour flight is under the command of Captain___.
; w: I" M* ]+ a: o2 g) a8 v7 v% V
I am the chief purser___,in addition,
6 I8 K! e, A; l3 i: b2 owe have___cabin attendants,___from Thailand,
0 X q% J8 u3 m1 { X* c
who will be available through the flight to serve you.
5 z' Z5 I0 y/ @5 E
Please let us know if you need assistance.
5 x3 @ g7 i5 l$ r$ N( fThank you.
# m5 }, L% }: \5 k5 k! c各位贵宾:
2 ?3 I+ U+ k) Z/ D9 [: b8 S
欢迎您搭乘___航空,第___号班机(经过___)前往___。
, t# C" \, J7 H* n9 L8 M
今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
8 L$ `; l! W! ^6 l
___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
+ y! k$ X# K) f4 D' U二.安全示范
& G$ G' j3 w! k- E* E5 G5 y+ `DOMO 1
6 C# S' v& B( gLadies and gentlemen :
! B1 c% @- Z, L6 ?; J+ fYour cabin attendants have just demonstrated the proper method
" v. [# P% a* i/ ], r$ R/ h0 b" P
of using the life jacket(and oxygen mask.)
1 c5 w& }* L. Q! x5 w
Please refer to the emergency instruction card in the seat pocket
, E- ~0 h+ k5 x/ q/ `2 U4 D' {4 Hfor more information.Thank you.
/ ], n9 u9 V. R! ?( D2 A
4 q. N( [4 O6 y# r7 R! {DOMO 2
1 o9 `! `' d6 @+ L' n5 K3 y
Ladies and gentlemen :
$ [8 R3 v7 p' `4 I6 q. U. RFor your safety,this aircraft is fully equipped with emergency equipments.
4 `, A3 e9 M& C- ]5 U, K; GWe will explain the location and method of use.There are
|6 u9 \2 ], `! | d& H! ]" V- I6 P" ^eight emergency exits located on the left and right sides respectively.
; x% n; }+ f& j( g8 QThey are identified by the exit signs.
! N; ~. B* }% `. PLife jackets are under your seats.In case of emergency,
- x) a! w+ A! Oput the jacket over your head,then bring the straps from behind
2 b" }0 H# t( ]/ Q
you to the front as the attendant is demonstrating.
% S! n8 ^, {0 K9 DFasten the straps and pull tight. The jacket will be automatically
; i: f0 N/ a. y+ c* u" @3 I x
inflated by pulling the two red tabs at the bottom.
- M8 _" d J- k+ r8 E* `
There are two mouth pieces inside the life jacket which can be
) M5 o7 X! _+ D& G* e6 C
used to inflate the vest by blowing air into them.The oxygen masks are
+ X" k+ k$ O/ ~, b
in panel over your head. If there is any change in the pressure,
5 x6 t* f7 r1 Y8 z$ O, ?the masks will fall automatically.The masks are as shown.
3 u' @/ i R: }% M
When the masks fall,pull one of them to your face.
! R6 ~, _( c3 q8 [Cover your nose and mouth then breath normally.
4 f9 S6 w5 q# K# n ~$ y$ A1 C; n0 G
Place the strap over your head to keep the mask in place.
6 P. R! Q+ @! l$ z1 W _If you have an infant,put your mask on first,then put the infant's mask on.
9 e/ k! k3 w/ a$ N1 m- j
Each seat is provided wiht seat belts. Please keep them fasted
9 d5 G7 C3 A5 K0 c
whenever seated. Just pull the buckle to unfasten them.
/ `" d% R6 A; q% m |& X* }
Please refer to the emergency instruction card in seat pocket
0 e3 Y/ G& q$ c& M& @+ }) [for more imformation. Thank you.
5 Y+ p3 B+ I% H0 G2 S9 [7 m
; o% y' O+ T! m4 Q4 ^# z' `三.飞机即将起飞前
! W- D( I6 C9 L+ w. p5 Q
Ladies and gentlemen :
; F7 d3 s2 M F
We will be taking off shortly.Please make sure that your
% X6 _" t- \, l& v
seat belts are fastened. Thank you.
% M$ ^$ D% O# I5 k- W$ \. A
$ V6 V f1 U% L; m H4 d
四.预期通过乱流区
. T! Q. W- k. U% \6 e+ o- t2 `Ladies and gentlemen :
/ ]' Q f+ S5 @
We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
2 j& Q" [, T# X$ {/ b
Thank you.
+ k4 O$ W/ b+ o. d2 G
6 u) U: \; G" r6 V0 M* Z `; b
遇乱流时:
6 @6 t. T5 B8 R' B
We will be passing through turbulence.For your own safety,
& P, H5 R1 D) f6 j7 H) ]5 qplease remain seated and fasten your seat belt.
4 x/ v/ y. a8 d8 a7 P$ P7 i/ S
Thank you.
2 A t' g8 e/ c; U我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
3 y- U( `! @ i- P2 F# Y. J将安全带系好。谢谢。
4 z5 b$ D$ x: w0 f
) h/ n, ^, w! r7 H
五.降落前
E( _! d5 p+ o- q( M( NLadies and gentlemen :
- T! [: F7 w% T1 \( S! x+ l% \7 YWe will soon be landing at the____ (Interational) Airport,
0 e6 K/ _% [) L# p) N3 B/ B1 U X+ C0 g
would you please put you seat in the upright position ,
8 e' J0 M: G4 c$ I, T5 Nfasten your seat belts and lock yourtable in place.
4 P6 t4 d+ v+ M; f# W
Thank you.
) }0 D' N- @$ x( w
# t U! a0 Q' B: f' Y- }5 ~! w+ y& N
六.降落后
: y" b) ~3 F' b7 t! _Ladies and gentlemen :
, t0 L, h( b8 j5 A Z: R) E
We have landed at ____(Interational) Airport.
. G, o! t& y: V+ S2 Q+ p$ pThe present outside temperature
4 g( J% c" W& n8 w6 u- c O
is ____degrees Centigrade,and the local time is______.
/ o7 {$ t! H2 ]3 B6 K
Please remain seated until the airplane has come to a complete stop and
i, ]- w) n) B- r' D
don't forget your personal belongings.
: T' C. j- w# v0 A
All crew members thank you for choosing XX Airlines.
" A+ H8 Y" x' x. W- [; I- J
We hope to see youin the near future.
% C- a( X4 @+ R. N( r d+ kThank you and good-bye.
7 Q' P! _/ L' U! @% t5 E/ b
. n" y9 r2 f! R) i1 d! n/ c& o1 ~4 L
各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
s0 f% y. P# n' J' s3 I) }+ s
本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
0 n" v$ C% ]2 [- FI would like to thank you for flying with XX airlines,
* j$ A1 v; h. ~1 k
I do hope you have enjoyed your flight.
! v" ~% b, L% M7 [3 X0 N
/ `" X9 q* s( O2 f9 B' n7 g各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
, l% r2 b6 b1 M9 p6 f+ O
班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
' j2 Q) T' _$ |/ w3 Q, ]- O0 ~' s2 V
打开座位上方的行李柜时请您特别留意以免行李滑落下来。
& w" }7 K( \) J+ k' n( w非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
) ~4 f5 o' @$ z4 x) A
Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
0 D1 u8 r1 t6 h( N4 L) b"FASTEN SEAT BELT" sign is turned off
5 f1 E2 a8 |. kand the aircraft has come to a complete stop.
* s* A5 H$ G# J# CPlease don't forget to take along your personal belongings.
3 V5 M; c9 R7 Q5 c
When opening the overhead bins;
- y5 L' O7 G8 N% _6 Q) u! k
please take care to ensure the contents do not fall out.
5 p, g* w9 O) VOnce again, we would like to thank you
" v7 G8 F; o$ D' n6 [' V* M! [* V" F
for flying with XX Airlines and hope to serving you again soon.