電訊管理局Office of the Telecommunications Authority

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HK$25.5 billion between 1999 and 2002.fficeffice" />

The implementation of full number portability for both fixedline

and mobile services has further intensified competition

among operators while enabling consumers to enjoy

significantly cheaper telecommunications services. In view

of the maturity of the voice market, the industry has now

started to make a foray into the development of data

services. The trend is evident by the launch of interoperator

short message services and multi-media

messaging services in 2001 and 2002 respectively.

The results of an independent study issued in June this

year reflect the extraordinary achievements brought about

by the liberalisation policy. This first international

benchmarking study commissioned by OFTA confirms that

ffice:smarttags" />Hong Kong is a leading market in terms of effectiveness of

competition as compared against seven other advanced

economies under review. We are not only one of the least

expensive markets for telecommunications services but

also enjoy a high level of investment in telecommunications.

Ringing the Changes

We have made great strides in the development of

telecommunications in the past 10 years. However, operating

within a highly competitive market, a changing economic

environment and increasing demands of the industry and

consumers, our work will continue to be challenging.

In order to ensure fair competition among operators and to

step up our efforts in providing a level playing field for

investment, we have introduced the “Telecommunications

(Amendment) Bill 2002” to provide a transparent and

efficient regulatory framework for the mergers and

acquisitions of telecommunications service operators. The

legislative procedures were completed in July 2003 and

the legislation is expected to take effect in the fourth quarter

of 2003 following the drawing up of relevant guidelines after

consultation with the industry. We believe the legislation will

enable the industry to make informed decisions regarding

regulatory concerns pertaining to mergers and acquisitions.

In view of the rapidly changing market landscape, we are

now conducting a comprehensive review on the Type II

interconnection policy which was implemented in 1995.

After more than seven years of implementation, and the

completion of the liberalisation policy, we think it is timely to

conduct an overall review. The policy was introduced to

encourage competition by enabling operators without

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networks to provide services to customers throughfficeffice" />

interconnection at the customer access network level. The

first round of three-month public consultation will be

completed this August and it is expected that the second

round will be launched before the end of this year. We

总监报告10

电讯管理局

二零零二至零三年营运基金报告书

前瞻发展　再创佳绩

今年，香港电讯服务市场将出现另一重大

突破－引入第三代（ffice:smarttags" />3G）流动服务，带领

香港正式进入流动数据服务年代，让公众

享用崭新的高速多媒体流动服务。

展望将来，我认为香港电讯业界必须充份

利用已发展完备的有线及无线基建设施，

引进多样化的创新应用技术与服务，以满

足消费者的需求。此外，互联网用户亦会

逐渐弃用窄频拨号上网而改用宽带服务，

不久将来，我们的住宅用户宽带服务普及

率可望高踞世界首位。宽带上网愈趋普

遍，将有助发展更多先进多媒体应用技术

及服务，令香港成为真正的数码城市，加

速知识型经济的实现。

最后，我谨在此向在过去十年来克尽厥

职、努力不懈的同事致谢。他们齐心协力

及敬业乐业的精神，不仅实现了电讯市场

全面开放，更为电讯管理局在国际上赢取

赞誉。电讯管理局今年再度获选为「亚洲

最佳电讯监管机构」；这是我们过去六年

以来第五次获得这项殊荣，充份反映亚洲

同业对我们的支持与认同。

由2003年8月起，我将接受新挑战，出任

创新科技署署长。

我衷心感谢大家一直以来的支持，并祝愿

新任总监区ersonName w:st="on" ProductID="文浩">文浩ersonName>先生工作愉快。我深信，

在区先生领导下，电讯管理局定会继往开

来，在规管工作方面屡创佳绩，并在国际

舞台上继续担当重要角色。

电讯管理局总监兼

电讯管理局营运基金总经理

王锡基

2003 年7 月28 日

Message from the Director-General

Office of the Telecommunications Authority

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Trading Fund Report 2002/03fficeffice" />

11

shall decide on the way ahead taking full consideration of

the views of both the public and the industry.

In response to the fast-changing world of

telecommunications technology and the demands of

society, on 21 February, 2003, a Class Licence for Public

Wireless Local Area Network (“wireless LAN”) Services and

the Telecommunications (Telecommunications Apparatus)

(Exemption from Licensing) Order came into effect. Under

the new Class Licence regulatory regime, any person

interested in providing public wireless LAN services may

operate their business without the need for individual

licence application or approval. The initiative will facilitate

the business operation of public wireless LAN services,

while the Exemption Order will make available to

consumers on an unlicensed basis a range of new

products such as short-range walkie-talkies and new types

of cordless telephones. We hope consumers and

business operators alike will benefit from the streamlined

licensing procedures, especially under the current

economic climate.

The Road Ahead

In 2003, the ffice:smarttags" />Hong Kong telecommunications service

market will see another major development with the

introduction of the first 3G (third generation) mobile

services. This will bring Hong Kong into an era of mobile

data services, enabling the public to enjoy high-speed

multi-media mobile services.

Looking ahead, I believe our industry will need to capitalise

on our highly developed wired and wireless infrastructure

by introducing an array of innovative applications and

services to meet the needs of consumers. I believe

Internet users will continue to migrate from narrowband

dial-up access to broadband access and we shall soon

have the world’s highest broadband penetration into

homes. A ubiquitous coverage of broadband accessibility

in Hong Kong will enable more advanced forms of multimedia

applications and services to be deployed, making

Hong Kong a true digital city and facilitating our migration

into a knowledge based economy.

Finally, I would like to take this opportunity to thank my

colleagues for their dedication and hard work during the

past 10 years. Their concerted efforts and contributions

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have not only made the liberalisation of thefficeffice" />

telecommunications market a reality, but have also won

OFTA international recognition. Winning the “Best Asian

Regulator” award in 2003, for the fifth time in the past six

years exemplifies the support and recognition rendered by

our counterparts in the region.

I shall from August 2003 take up the new challenges of my

new post as the Commissioner for Innovation and

Technology at the Innovation and Technology Commission.

I would like to express my heartfelt thanks for the support

given by the staff at OFTA throughout my tenure and wish

my successor, Mr M H Au all the best in his new position.

Under Mr Au’s leadership, I am confident OFTA will

continue to excel in performing its regulatory functions while

playing a vital role in the international arena.

Anthony S K Wong

Director-General of Telecommunications and

General Manager, OFTA Trading Fund

28 July 2003

12 二零零二至零三年度

大事概览

电讯管理局

二零零二至零三年营运基金报告书

2002 – 9

多媒体流动通讯技术工作坊

为迎接即将来临的多媒体流动通讯新纪元，电讯管理局联同本地

商业及信息科技组织于2002年9月10至11日假香港会议展览中心

举办为期两天的技术工作坊。

Technical Workshop for Multi-media ffice:smarttags" />Mobile

Communications

To embrace the upcoming new era of multi-media mobile

communications, OFTA, together with local business and

information technology associations, presented a two-day

technical workshop on 10 and 11 September 2002 at the Hong

Kong Convention and Exhibition Centre.

2002 – 10

设立首个类别牌照

电讯管理局局长设立首个类别牌照－楼宇内置电讯系

统类别牌照。类别牌照乃一简化发牌制度，而楼宇内

置电讯系统类别牌照有助促进「智能型大厦」在本港的

发展。

First Class Licence Created

The Telecommunications Authority (“TA”) created the

first class licence – the In-building Systems Class

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Licence. The issue of the class licence aimed atfficeffice" />

streamlining the licensing regime. The In-building

Systems Class Licence facilitates the development of

“intelligent buildings” in ffice:smarttags" />Hong Kong.

2002 – 11

流动服务普及率再创新高

流动服务用户人数再创新高，飙升至突破600万，普及率占

总人口约九成。

Mobile Service Penetration Rate Broke the Record

The number of mobile service users broke the record by

surging to more than six million, representing a penetration

rate of around 90% against the total population.

2002 – 6

举办连串宣传活动推动「智能生活」

电讯管理局透过举办一连串小区及宣传活动，让市民了解新电

讯服务所带来的好处，推动「智能生活」体验。

Publicity Campaign to Promote “Intelligent Living”

Launched

A series of community and publicity events were launched to

promote public awareness of the benefits brought by the

availability of new telecommunications services which would

enable them to lead an “intelligent living”.

Office of the Telecommunications Authority

Trading Fund Report 2002/03

13 Highlights of

the Year 2002/03

2002 – 12

国际电联2002年亚洲电信展

大型国际性电讯及信息科技界盛事国际电联2002年亚洲电信展，

于2002年12月2日至7日假香港会议展览中心顺利举行。

ITU TELECOM ASIA 2002

ITU TELECOM ASIA 2002, the leading international telecommunications and

information technology event was successfully held during 2 to

7 December 2002 at the Hong Kong Convention and Exhibition Centre.

2003 – 2

设立公共无线区域网络类别牌照

公共无线区域网络服务类别牌照于2003年2月21日开始运作。

Class Licence Created for Public Wireless LAN Services

The class licence for the provision of public wireless local area

network (“wireless LAN”) services commenced operation on 21

February 2003.

2003 – 1

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全面开放本地固网电讯服务市场fficeffice" />

本地固网电讯服务市场已于ffice:smarttags" />2003年1月1日起

全面开放。

Full Liberalisation of Local Fixed

Telecommunications Network Services Market

The local fixed telecommunications network services

market has been fully liberalised from 1 January 2003.

超过50%的电话用户有更多服务营办商选择

三家于1995年获发牌照的本地有线固网电讯服务（「固网」）营办商，即和记环球电讯有限公司、九仓电讯有限

公司及新世界电讯有限公司，已达致它们在政府决定「暂停批出新的本地有线固网牌照」时许下的铺设网络目

标承诺，结果令58%的固网住宅电话用户有超过一家电话服务供货商可供选择。

More than 50% of Telephone Users Have More Choices of Service Operators

The three local fixed telecommunications network services (“FTNS”) operators with licences granted in 1995,

including Hutchison Global Communications Limited, Wharf T&T Limited and New World Telecommunications

Limited, accomplished the milestones for network rollout that they committed to when the Government decided

to extend the moratorium on the issue of further local wireline-based FTNS licences. This has enabled 58% of

residential fixed-line telephone users to have more than one service operator to choose from.

推出跨网多媒体讯息服务

六家流动服务营办商携手推出跨网多媒体讯息服务。让消费者

能突破网络限制，互相发送多媒体讯息。

Inter-operator Multi-media Messaging Services Launched

All six mobile service operators joined efforts to launch the interoperator

Multi-media Messaging Services ("MMS"), enabling

consumers of different networks to communicate via multimedia

messages.

撷取美好成果

Bearing

Fruit

Having planted the seeds of open competition 10

years ago, OFTA's policies reached full fruition in

January 2003 when the telecommunications market

became fully liberalised.

The achievement of the full liberalisation of the

telecommunications market has resulted in an open

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market offering consumers wider service choices atfficeffice" />

competitive prices. This has also facilitated the

establishment of a highly efficient telecommunications

infrastructure built by the industry that enables the

public to enjoy quality telecommunications services.

ffice:smarttags" />Hong Kong is now entering the 3G era, which will

offer even richer pickings within the

telecommunications landscape and further improve

the quality of life for the general public.

电讯管理局于十年前播下开放市场、

引入竞争的种子，到了2003年1月，

开放政策终于取得丰硕成果，本港电

讯市场全面开放。

电讯市场全面开放，除了让消费者可

以具竞争力的价格享有更多元化的服

务选择之外，更有助促进业界建立高

效能的电讯基础设施，为全港市民提

供优质电讯服务。

香港现正进入3G年代，电讯业发展将

更蓬勃，令我们的生活质素得以不断

提高。

十年耕耘 成果丰硕

A Decade of Hard Work Reaches Fruition

实现全面开放

电讯市场

电讯管理局

二零零二至零三年营运基金报告书

16

开放市场促进竞争

过十年不断努力，随着2003年1

月本地固定电讯网络服务（「固

网」）市场全面开放竞争，电讯管理局正式

达致全面开放电讯市场的政策目标。对于

新营办商加入本地固网市场提供服务，政

府不再设特别的规管方面的限制，而消费

者亦可以具竞争力的价格享有更多的服务

选择。

政府的既定政策是，当本地有线固网服务

「暂停发牌措施」于2002年12月31日结束

后，由2003年1月1日起，全面开放本地固

网市场。

经

在2002年12月，早于1995年获发牌照的

三家有线固网营办商均已达致它们在政

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府同意延长「暂停发牌措施」时许下的服fficeffice" />

务覆盖范围目标承诺，令58%的住宅电话

用户因此最少可有两家服务营办商可供

选择。

ffice:smarttags" />2003年1月1日全面开放本地固网市场后，

政府不再为发牌数目设立上限。市场既全

面开放，基建发展由市场主导，新加入固

网市场的营办商将毋须作出服务承诺。基

于这项决定，现有固网服务营办商获得豁

免履行在现有牌照规定下于2003年1月1日

当日或之后到期的所有服务承诺。

本地固网市场全面开放后，至2003年6

月，共有四家新的有线固网营办商获发牌

照，与固有营办商竞争。在这些营办商

中，两家先前为无线固网服务营办商，其

牌照已被修订，获准经营本地有线固网服

务及对外电讯服务。

Attaining the Full Liberalisation of

the Telecommunications Market

Office of the Telecommunications Authority

Trading Fund Report 2002/03

17

A

Keen Competition

in the Fully Liberalised Market

fter 10 years of ceaseless efforts, OFTA has

achieved its policy objective in fully liberalising the

telecommunications market by completely

opening the local fixed telecommunications network

services (“FTNS”) market to competition in January 2003.

With no regulatory barrier to enter the local FTNS market to

provide services, new operators enable consumers to enjoy

a wider selection of service choices at competitive prices.

It is the Government’s established policy to fully liberalise

the local FTNS market as from 1 January 2003, after the

moratorium on the issue of further local FTNS licences for

the construction of new local fixed wireline-based

networks ended on 31 December 2002.

As at December 2002, all three incumbent wirelinebased

FTNS operators, who were issued licences in

1995, have achieved the milestones of service coverage

committed to in consideration of the Government’s

agreement to extend the moratorium. This has enabled

58% of existing residential phone users to have a choice

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of at least two service operators.fficeffice" />

After the full liberalisation of the local FTNS market on 1

January 2003, there will be no pre-set limit to the number

of licences to be issued. As the development of

infrastructure should be market driven when the market is

fully liberalised, there will be no performance commitments

required for new entrants entering the FTNS market. Along

with this decision, all performance commitments of existing

FTNS operators due on or after 1 January 2003 under

existing licences have been waived.

Following the full liberalisation of the local FTNS market,

four new wireline-based FTNS operators have been

区ffice:smarttags" />ersonName w:st="on" ProductID="文浩">文浩ersonName>先生Mr M H Au

副总监Deputy Director-General

“

”

电讯管理局致力推行市场开放政策，

以促进市场发展和为消费者

提供更多服务选择。

OFTA is committed to implementing

the liberalisation policy to facilitate

market development and heighten

service choices for consumers.

实现全面开放电讯市场18

电讯管理局

二零零二至零三年营运基金报告书

的收费加权平均进一步下跌8%，估计消费

者在国际直拨电话上的开支节省了80亿港

元。自1999年1月起对外电讯服务开放

后，连同于1999年至2001年间合共节省

的175亿港元，四年来消费者在这方面所

节省的开支共达255亿港元。

与此同时，商界及消费者皆在环球通讯方

面用量大增。在2002年4月至2003年3

月，共录得57亿分钟的通讯量，其中40

亿分钟是由本港打出，较之前12个月上

升10%。

宽带服务蓬勃发展

自由竞争不断推动本地宽带服务市场快速

发展。为了发展开放的宽带网络基础设

施，从而加快宽带服务的普及，电讯管理

局继续致力于互连及网络建设这两项重点

工作。

年内，电讯管理局一直协助解决营办商进

行第二类互连的协调问题，并制订有关的

宽带技术标准，以防止传送宽带服务的地

区性环路之间的互相干扰。

电讯管理局局长于2000年11月14日发表声

明，制订宽带互连的规管架构，务求令宽带

服务更加普及，并确保市场上的公平竞争。

为了加快家居宽带服务的普及，已公布的

措施包括准许固网营办商由2001年3月1日

起通过第二类互连向住宅用户提供宽带服务

（即地区性环路互连）。

尽享市场开放成果

近年，对外电讯服务市场发展迅速，充份

展示电讯市场开放的成果。

政府于1999年1月1日开放对外电讯服务

市场。截至2003年3月底，电讯管理局已

向217家对外电讯服务营办商发出牌照，

而自政府于2000年1月1日开放对外电讯

设施市场后，对外电讯服务市场上的竞争

更趋剧烈。

对外电讯服务及设施市场的开放，不但为

国际直拨电话服务开创了新局面，更为消

费者带来很大的益处。新的营办商在价格

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和服务方面竞争，让消费者有更多选择，fficeffice" />

令国际电讯服务更趋普及，而消费者与企

业用户均可节省大量开支。

价格竞争在2002年持续加剧。截至2002

年12月的一年内，国际直拨电话所有线路

Attaining the Full Liberalisation of the Telecommunications Market

Office of the Telecommunications Authority

Trading Fund Report 2002/03

19

数字现里程 Figures Setting Milestones

issued licences to compete with the incumbent operators

as at June 2003. Among these operators, two are former

wireless FTNS operators who have their licences

modified to include the operation of local wireline-based

fixed telecommunications services and external

telecommunications facilities.

Embracing the Fruitful Results of an Open

Telecommunications Market

The benefits brought by the opening of the

telecommunications market have been demonstrated by

the rapid development of the external telecommunications

services market in recent years.

Competition in external telecommunications services was

introduced on 1 January 1999. By the end of March

2003, there were 217 External Telecommunications

Service (“ETS”) operators. Competition in the ETS market

has also been enhanced since the Government

liberalised the provision of external facilities from 1

January 2000.

This liberalisation of external services and facilities markets

has spawned a totally new IDD market and produced

substantial benefits, as new operators compete in prices

and services. With competition comes a wider choice of

services for consumers, better public access to

international telecommunications services and

considerable savings for consumers and corporate users.

Price competition continued to intensify in 2002 and the

weighed average of IDD prices over all routes during the

year up to December 2002 declined further by 8%.

Consumer savings in IDD expenditure attributed to

competition was estimated at HK$8.0 billion during the

year. This, together with a saving of HK$17.5 billion

achieved between 1999 and 2001, amounted to

HK$25.5 billion since the deregulation of external