『餐旅概论』常用专有名词

帅哥

Hospitality  industry        餐旅業            ranch                              牧場fficeffice" />

Travel  industry              旅行業            Farm stead                     農場民宿

Lodging  industry            旅館業            Hotel garni                      不附餐飲設施的旅館

Foood&Beverage industry                       餐飲業                            Group rate    團體價格

cruise                             遊輪業            Commercial rate             商務價格

casino                             博弈事業         No show                         已訂房卻仍未到

overbooking                    超賣                Stay-over                        該遷出卻未遷出的房間

Marketing mix 4P            行銷組合4P    Under-staay                    提早遷出之房間

Product                           產品                Front of the house           前場單位

Price                               價格                Sales department            營業部門

Place                              通路                Front desk reception       櫃檯接待

Promotion                       促銷                Business center              商務中心

Commercial  hotel          商務飯店         Reservation clerk            訂房人員

Resort  hotel                  渡假旅館         C/I：Check in                 遷入住宿

Motel                              汽車旅館         C/O：Check out              遷出作業

Airport hotel                    機場旅館         Bellman/bellboy               行李員

Apartment hotel               長期住宿旅館  Boor man                        門衛

Casio hotel                      賭場旅館         concierge                        客房專員

Villa                                渡假別墅         Back of the house           後場單位

Cabana                           獨立木屋         Housekeeping department  房務部門

parador                           巴拉多            Room maid                     客房女清潔員

Efficiency  apartment      附廚房的旅館  Room attendant               客房清潔人員

Hospital hotel                  療養旅館         Linen room                      布巾室

B&B：Bed and Breakfast 簡易民宿         Laundry                          洗衣房

Homestay                       民宿(遊學生住宿)                                   Lost and found    失物招領

帅哥

英文                               中文                       英文                         中文fficeffice" />

Sleepper                         空房                       TWB：Twin with bath   双人房(仅有一张双人床附卫浴设备房间)

Skipper：walk-out          逃帐者                   TPL：Triple room      三人房(有三张单人床附卫浴设备房间)

Skipped bill                     逃帐                                                      

SO：Sleep out                旅客外宿                                              

GO：Guest out               旅客外出                                               

GI：Guest in                  旅客在房内                                           

XB：Extra bed                加床                                                      

MU：make-up room        整理房间                                               

TD：turndown service    开夜床服务                                           

OC：on change              客房在整理中                                        

OCC：Occupied             已清扫干净，有旅客住宿的房间                

VAC：vacant clean         已清扫干净，没有旅客住宿的房间            

VD：vacant dirty            未清扫干净，没有旅客住宿的房间(尚未预定售出)       

OOO：Out of order         房间故障(暂时无法售出)                           

OOI：Out of inventory    长期无法使用之房间(待修房)                    

DND：do not disturb       请勿打扰                                               

SWB：Single with bath   单人房                                                  

DWB：Double with bath  双人房(仅有一张双人床附卫浴设备房间)