航空 发表于 2010-4-12 17:27:18

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">6. <I>Trusted, trained and calibrated observers: </I>Primarily,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">pilots conduct LOSAs. Observation teams will<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">typically include line pilots, instructor pilots, safety<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">pilots, management pilots, members of Human<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">Factors groups and representatives of the safety<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">committee of the pilots organization. Another part of<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">the team can include external observers who are not<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">affiliated with the airline. If they have no affiliation<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">with the airline, external observers are objective and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">can serve as an anchor point for the rest of the<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">observers. Trained, expert external observers add<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">tremendous value, especially if they have participated<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">in LOSA projects at other airlines. It is<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">critical to select observers that are respected and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">trusted within the airline to ensure the line’s acceptance<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">of LOSA. Selecting good observers is the<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:27:27

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">lifeline of LOSA. If you have unmotivated or<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">untrustworthy observers, LOSA will fail. The size of<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">the observation team depends on the airline’s size,<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">the number of flights to be observed and the length<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">of time needed to conduct the observations. After<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">observers are selected, everyone is trained and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">calibrated in the LOSA methodology, including the<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">use of the LOSA rating forms and, particularly, the<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">concepts of threat and error management. Training<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">of observers in the concepts and methodology of<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">LOSA will ensure that observations will be conducted<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">in the most standardized manner. After<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">completing training, observers spend a period of<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">time (between one and two months) observing<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">regularly scheduled line flights. The objective is to<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">observe the largest number of crews and segments<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">possible in the time frame, given the flight<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">schedules, logistics and types of operation sampled.<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">7. <I>Trusted data collection site: </I>In order to maintain<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">confidentiality, airlines must have a trusted data<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">collection site. At the present time, all observations<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">are sent off-site directly to The University of Texas<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">at Austin Human Factors Research Project, which<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">manages the LOSA archives. This ensures that no<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">individual observations will be misplaced or<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">improperly disseminated through the airline.<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:27:37

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">8. <I>Data verification roundtables: </I>Data-driven programmes<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">like LOSA require quality data management<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">procedures and consistency checks. For<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">LOSA, these checks are done at data verification<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">roundtables. A roundtable consists of three or four<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">department and pilots association representatives<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">who scan the raw data for inaccuracies. For example,<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">an observer might log a procedural error for failure<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">to make an approach callout for which there are<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">actually no written procedures in the airline’s flight<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">operations manual. Therefore, it would be the job of<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">the roundtable to detect and delete this particular<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">“error” from the database. The end product is a<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">database that is validated for consistency and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">accuracy according to the airline’s standards and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">manuals, before any statistical analysis is performed.<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:27:46

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">9. <I>Data-derived targets for enhancement: </I>The final<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">product of a LOSA is the data-derived LOSA<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><FONT face="Times New Roman"><B><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt">targets for enhancement</SPAN></B><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt">. As the data are collected<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">and analysed, patterns emerge. Certain errors occur<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">more frequently than others, certain airports or<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">events emerge as more problematic than others,<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">certain SOPs are routinely ignored or modified and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">certain manoeuvres pose greater difficulty in adherence<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">than others. These patterns are identified for<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">the airline as LOSA targets for enhancement. It is<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">then up to the airline to develop an action plan based<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">on these targets, using experts from within the airline<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><I><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">Chapter 2. Implementing LOSA 2-7<o:p></o:p></FONT></SPAN></I></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">to analyse the targets and implement appropriate<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">change strategies. After two or three years, the<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">airline can conduct another LOSA to see if their<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">implementations to the targets show performance<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">improvements.<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:27:55

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">10. <I>Feedback of results to the line pilots: </I>After a LOSA<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">is completed, the airline’s management team and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">pilots association have an obligation to communicate<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">LOSA results to the line pilots. Pilots will want to<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">see not only the results but also management’s plan<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">for improvement. If results are fed back in an appropriate<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">fashion, experience has shown that future<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">LOSA implementations are welcomed by pilots and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">thus more successful.<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:28:05

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><FONT face="Times New Roman"><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:chsdate IsROCDate="False" IsLunarDate="False" Day="30" Month="12" Year="1899" w:st="on"><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt">2.3.3</SPAN></st1:chsdate><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"> Over the years of implementation, the ten<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">operating characteristics listed above have come to define<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">LOSA. Whether an airline uses third party facilitation or<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">attempts to do a LOSA by itself, it is highly recommended<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">that all ten characteristics are present in the process. Over<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">the past five years, the most valuable lesson learned was that<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">the success of LOSA goes much beyond the data collection<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">forms. It depends upon how the project is executed and<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">perceived by the line pilots. If LOSA does not have the trust<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">from the pilot group, it will probably be a wasted exercise<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">for the airline.<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:28:18

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><B><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">Observer assignment<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><FONT face="Times New Roman"><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:chsdate IsROCDate="False" IsLunarDate="False" Day="30" Month="12" Year="1899" w:st="on"><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt">2.3.4</SPAN></st1:chsdate><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"> Members of the observation teams are typically<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">required to observe flights on different aircraft types. This<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">is an important element of the line audit process for several<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">reasons. For one, this has the advantage of allowing both line<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">pilots and instructor pilots of particular fleets to “break out<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">of the box” (their own fleet) and compare operations of fleets<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">other than their own. Eventually, this helps the team as a<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">whole to focus on Human Factors issues and common<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">systemic problems, rather than on specific, within-fleet<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">problems. Furthermore, the results are more robust if<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">observers observe across many fleets instead of observing<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">only one type.<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:28:30

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><B><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">Flight crew participation<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><FONT face="Times New Roman"><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:chsdate IsROCDate="False" IsLunarDate="False" Day="30" Month="12" Year="1899" w:st="on"><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt">2.3.5</SPAN></st1:chsdate><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"> Normally the line audit is announced to crew<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">members by means of a letter from the highest level of<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">management within flight operations, with the endorsement<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">of other relevant personnel such as chief pilots and pilots<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">association representatives. This letter specifies the purpose<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">of the audit and the fact that all observations are of a nojeopardy<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">nature and all data are to be kept strictly<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">confidential. The letter of announcement should precede the<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">line audit by at least two weeks, and line observers are given<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">copies of the letter to show crew members in case questions<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">should arise. Data are kept anonymous and crews are given<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">assurance that they are not in disciplinary jeopardy.<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">Furthermore, crews should have the option to refuse<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">admission of the observer to perform an observation on their<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">flight.<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:29:02

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><B><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">2.4 HOW TO DETERMINE THE<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><B><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">SCOPE OF A LOSA<o:p></o:p></FONT></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><FONT face="Times New Roman"><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:chsdate IsROCDate="False" IsLunarDate="False" Day="30" Month="12" Year="1899" w:st="on"><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt">2.4.1</SPAN></st1:chsdate><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"> Only smaller airlines with limited numbers of<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">fleets would find it reasonable to attempt to audit their entire<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">flight operation, that is, all types of operations and all fleets.<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">Most airlines will find it cost effective to conduct a LOSA<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">on only parts of their operation. Evidence from LOSA<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">suggests that flight crew practices vary naturally by fleet.<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">The type of operation, such as domestic, international, shorthaul<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">or long-haul, is also relevant. Usually, auditing any<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">combination of types of operations is a good way to break<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">down an entire operation into useful comparison groups.<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><FONT face="Times New Roman"><st1:chsdate IsROCDate="False" IsLunarDate="False" Day="30" Month="12" Year="1899" w:st="on"><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt">2.4.2</SPAN></st1:chsdate><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"> Ideally, every flight crew should be audited, but<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">more often than not, this will be impossible or impractical<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">in material terms. At a major airline and in large fleets,<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">around 50 randomly selected flight crews will provide<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">statistically valid data. For smaller fleets, around 30 randomly<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">selected flight crews will provide statistically valid<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">data, although the risk of arriving at conclusions that might<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">not reflect reality increases as the number of flight crews<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">audited drops. If less than 25 flight crews are audited, the<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">data collected should be considered as “case studies” rather<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">than representing the group as a whole.<o:p></o:p></FONT></SPAN></P>

航空 发表于 2010-4-12 17:29:14

<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><FONT face="Times New Roman"><?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:chsdate IsROCDate="False" IsLunarDate="False" Day="30" Month="12" Year="1899" w:st="on"><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt">2.4.3</SPAN></st1:chsdate><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"> The number of observers needed depends, as<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">already discussed, on the intended scope of the audit. For<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">example, an airline might want to audit 50 flight crews in<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">each of 2 domestic fleets, for a total of 100 segments. A<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">conservative rule of thumb to scope this audit would be<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">2 domestic observations per day per observer. The goal is<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">thus expressed in terms of flight crews observed, rather than<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">segments. Should an airline want to audit an international<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">fleet, the first step is to determine how many international<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">observations can be made in a day, and this depends on the<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">length of the segments. For a domestic LOSA, a workable<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">rule of thumb suggests the need for 50 person/days of work<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">for the actual audit phase of the LOSA. Using line pilots for<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">a month of observations, each might be requested to spend<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">10 days conducting observations, plus 4 days training/<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">travelling. This requires 14 days per observer. Thus, there<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">would be a need for 4 observers for this hypothetical audit,<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><I><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">2-8 Line Operations Safety Audit (LOSA)<o:p></o:p></FONT></SPAN></I></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">and this should easily meet the audit’s goals. It is important<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">to be conservative in the estimates since sometimes it will<o:p></o:p></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; TEXT-ALIGN: left; mso-layout-grid-align: none" align=left><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; mso-font-kerning: 0pt"><FONT face="Times New Roman">be necessary to observe a crew for more than one segment.<o:p></o:p></FONT></SPAN></P><SPAN lang=EN-US style="FONT-SIZE: 9.5pt; COLOR: black; FONT-FAMILY: 'Times New Roman'; mso-fareast-font-family: 宋体; mso-ansi-language: EN-US; mso-fareast-language: ZH-CN; mso-bidi-language: AR-SA">This counts as one crew, not two.</SPAN>
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